Canon 220EP, 220E User Manual

Please read this manual before using the device.
After you finish reading this manual, keep it in a safe place
for future reference.

Setup Guide

Read This First

FCC REGULATIONS (For 120 V model)

Network Scanner, Model M11058/M11062
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and

receiver.

– Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician

for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. [phone]

RADIO INTERFERENCE REGULATIONS (For 120 V
models)

This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
Interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)

Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.

European Union (and EEA) only.

This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over

to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment
(EEA: Norway, Iceland and Liechtenstein)

.

i

Für EMVG

Dieses Produkt ist zum Gebrauch im Wohnbereich,
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben
vorgesehen.

Für 3. GPSGV

„Maschinenlärminformations-Verordnung 3. GPSGV: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger
gemäß EN ISO 7779“

For CA, USA Only

Included battery contains Perchlorate Material - special
handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for
detail.

Model Names

The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 220e: Model M11058
ScanFront 220eP: Model M11062

Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

Trademarks

• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.

®

•imageFORMULA

is a trademark of Canon Electronics Inc.

• eCopy, the eCopy logo, eCopy ScanStation, eCopy
Desktop, eCopy Quick Connect, and eCopy Xpert
Compression are trademarks of eCopy, Inc.
ShareScan is a registered trademarks of eCopy, Inc.

®

•Opera

or Opera SoftwareTM are registered trademarks of

Opera Software ASA in Norway or other countries.

• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.

• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.

• Other product and company names herein may be the
trademarks of their respective owners.

ii

Copyright

libtiff

Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.

Copyright 2008 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.

Disclaimers

The information in this document is subject to change without
notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HERE IN, INCLUDING WITHOUT
LIMITATION, THERE OF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NON­INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.

libjpeg

Portions of this software are based in part on the work of the
Independent JPEG Group.

iii

Introduction

Thank you for purchasing the Canon ScanFront 220e/220eP network scanner.
Please read this manual thoroughly before using the device to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.

About ScanFront 220e/220eP

The ScanFront 220e/220eP is a network scanner that allows you to scan paper documents and send scanned images to eCopy
ShareScan Services Manager, which then forwards the scanned images to multiple destinations, such as the Shared Folder, Mail
Server (SMTP/Notes), FTP Server, Printer, Fax (via Email), or USB flash drive attached to the device.

ScanFront

USB flash drive

: Data route.

: Requires optional Connector.

eCopy ShareScan

• ShareScan Services Manager

• ShareScan Administrator console

• Connector (optional)

Mail

FAX

Mail Server

FTP Server PC

(Shared folder)PC(eCopy Desktop)

Printer Backend

System Server

1

❏ Manuals for the Device

The following manuals are provided with the Canon
ScanFront 220e/220eP. Be sure to read these manuals
thoroughly before using the device.

❏ Symbols Used in This Manual

The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.

Setup Guide (This Manual)

Describes the basic setup procedure for the device, and
provides information on establishing a connection
between the device and ShareScan Services Manager,
information on basic hardware operations, and
supplemental information including troubleshooting.
For details on configuring ShareScan Services Manager
and Quick Connect, please refer to the eCopy ShareScan

4.5 Installation and Setup Guide (electronic manual).

eCopy ShareScan 4.5 Installation and Setup
Guide/eCopy Quick Connect Administrator’s
Guide

Describes each functions of eCopy ShareScan 4.5, Quick
Connect and how to configure the each settings of those
software to work with the device. This manual is stored as
a PDF file on the eCopy ShareScan 4.5 Software
CD-ROM and requires Adobe Reader to open.

eCopy ShareScan 4.5 Launch Questions

Answers general questions about eCopy ShareScan 4.5.
This manual is stored as an HTML file on the eCopy
ShareScan 4.5 Software CD-ROM.

WARNING

Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the device safely, always pay attention to these
warnings.

CAUTION

Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the device safely, always pay attention to
these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the device
correctly, and avoid damage to the device.

Hint

Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.

2

Table of Contents

1. Important Safety Instructions..................................5

Installation Location.................................................... 5

Power ......................................................................... 5

Moving the Device...................................................... 6

Handling ..................................................................... 6

About the Fingerprint Sensor

(ScanFront 220eP only).............................................. 8

Disposal...................................................................... 8

2. Names and Functions of Parts ...............................9

Front and Document Feed and Eject Trays........... 9

Side and Rear...................................................... 10

3. Checking the Supplied Accessories .....................11

4. Removing the Packing Materials and

Attaching the Feed Roller.....................................13

5. Connecting the AC Adaptor and Connecting

to a Network .........................................................16

Connecting the AC Adapter................................. 16

Connecting the Network Cable............................ 16

6. Turning the Power ON and OFF ..........................17

Turning the Power ON.............................................. 17

Turning the Power OFF ............................................ 17

7. Establishing the Connection between the

Device and ShareScan Services Manager...........18

System Requirements .............................................. 18

Installing Services Manager ..................................... 18

Entering the Product Key Licensing the Device ....... 19

Configuring and Registering the Device................... 20

Installing Quick Connect........................................... 23

8. Configuring ShareScan Services Manager ..........24

9. Documents ...........................................................25

Plain Paper............................................................... 25

Business Card .......................................................... 25

Plastic Card .............................................................. 26

10. Preparing the Device............................................27

Preparing the Document Feed Tray and

Eject Tray ................................................................. 27

Feed Selection Lever................................................ 28

USB Port................................................................... 28

Using a PS/2 Keyboard and PS/2 Mouse................. 29

11. Placing Documents ..............................................30

Placing a Document ................................................. 30

Placing a Cards (Business Card, Plastic Card) ........ 31

12. Clearing a Paper Jam or Double Feed Error........32

Removing the Jammed Document ........................... 32

13. Fingerprint Sensor (ScanFront 220eP) ................ 34

Cautions for Handling the Fingerprint Sensor .......... 34

Fingerprint Authentication......................................... 35

14. Basic Scanning Procedure...................................36

Preparing for Scanning............................................. 36

Scanning Procedure................................................. 36

Preview Screen ........................................................ 38

On-Screen Keyboard................................................ 38

3

ScanFront Setup Overview

Follow the procedures below to set up the ScanFront 220e/220eP.

1. Important Safety Instructions (See p. 5)

Read the safety warnings and precautions to ensure safe
operation of this device.

2. Names and Functions of Parts (See p. 9)

Learn the names and functions of the parts of this device.

3. Checking the Supplied Accessories (See p. 11)

Confirm that all of the supplied accessories are included.

4. Removing the Packing Materials and Attaching

the Feed Roller (See p. 13)

Remove the packing materials protecting the device, and
attach the supplied feed roller. (See p. 13.)

5. Connecting the AC Adaptor and Connecting to

a Network (See p. 16)

Move the device to the desired installation site, and
connect the AC adaptor and network cable.

6. Turning the Power ON and OFF (See p. 17)

Use the power switch to turn the device ON, and press
[Power off] on the touch panel to turn it OFF.

7. Establishing the Connection between the

Device and ShareScan Services Manager (See
p. 18)

In order to configure the various settings of eCopy
ShareScan and QuickConnect to suit your requirements,
you must first establish a connection between the
ScanFront 220e/220eP and eCopy ShareScan Services
Manager.
This section describes how to configure settings on the
ScanFront 220e/220eP and eCopy ShareScan Services
Manager to establish a connection.

8. Configuring ShareScan Services Manager

(See p. 24)

After connection is established, you can configure the
various settings of eCopy ShareScan and Quick Connect to
suit your requirements.
For details, please refer to the eCopy ShareScan 4.5
Installation and Setup Guide (electronic manual).

9. Documents (See p. 25)

This section describes the types of paper supported by the
device.

10. Preparing the Device (See p. 27)

Prepare the device for document loading.

11. Placing Documents (See p. 30)

This section describes how to place documents in the
device.

12. Clearing a Paper Jam or Double Feed Error

(See p. 32)

This section describes how to clear paper jams.

13. Fingerprint Sensor (ScanFront 220eP) (See

p. 34)

Register fingerprints on the device to enable use by
authenticated users only. (ScanFront 220eP only)

14. Basic Scanning Procedure (See p. 36)

This section gives an overview of the procedure for
scanning a document, using the example of scanning from
the Home screen.

4

1. Important Safety Instructions

To ensure the safe operation of this device, be sure to read the safety warnings and precautions described below.

❏ Installation Location

The performance of this device is affected by the
environment in which it is installed. Make sure that the
location where the device is installed meets the following
environmental requirements.

● Provide adequate space around the device for
operation, maintenance, and ventilation.

At least

15.75"
(400 mm)

At least

23.62" (600 mm)

● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
device.

● Avoid locations where a considerable amount of
dust accumulates.

● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.

● Avoid locations that are subject to vibration.

● Avoid exposing the device to rapid changes in

temperature. If the room in which the device is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the device. This
may result in a noticeable degradation in scanning
quality.

The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to

90.5 °F)
Humidity: 20% to 80% RH

● Avoid installing the device near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).

❏ Power

● Connect only to a power outlet of the rated voltage

and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).

● Do not connect other electrical equipment to the
same power outlet to which the device is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the device.

● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.

● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.

● Do not use the power cord while it is coiled.

5

● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.

● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.

● Use only the AC adapter provided with this device.
Also, do not use the AC adapter provided with any
other electrical devices.

Model: MG1-3968

● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.

❏ Moving the Device

● When moving the device, always hold it with both

hands to avoid dropping it. The weight of the
device unit is approximately 7.49 lbs (3.4 kg).

● Before moving the device, make sure the
document tray is closed and the network cable and
AC adapter are disconnected. If the device is
transported with these items connected, the plugs
and connectors may be damaged due to
excessive force applied to them during movement.

❏ Handling

WARNING

Note the following precautions whenever using the
device. Failure to do so may result in a fire or electric
shock.

■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the device.

■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.

■ Never connect the power cord when your hands
are wet.

■ Do not connect the device to a multiplug power
strip.

■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.

■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this device.

■ Never try to take the device apart or modify it in
any way.

■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.

■ Do not use flammable aerosol sprays near the
device.

■ When cleaning the device, turn the power OFF and
disconnect the power cord from the power supply.

■ Clean the device using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.

■ If the device makes strange noises, or gives off,
smoke, heat, or strange odors, or the device does
not function or other abnormalities occur when you
use the machine, immediately turn the power OFF,
and disconnect the power plug from the power
outlet. Then, contact your local authorized Canon
dealer or service representative for further
information.

6

■ Do not drop the device, or subject it to impact or
strong shock. Should the device ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.

■ Before moving the device, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.

CAUTION

■ Do not install the device on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the device
to fall, resulting in personal injury or damage to the
device.

■ Do not block the ventilation openings. Doing so
could cause the device to overheat, creating a risk
of fire.

■ Never place small metal objects such as staples,
paper clips, or jewelry on the device. These items
may fall into the device, and cause a fire or electric
shock. Should such objects ever fall inside the
device, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.

■ Do not install the device in a humid or dusty
location. Doing so may result in a fire or electric
shock.

■ Do not place objects on top of the device, as they
may tip over and fall, resulting in personal injury.

■ Do not use the device with a power supply voltage
other than 120 V AC and 220-240 V AC,
depending on the model in use. Doing so might
cause fire or electric shock.

■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.

■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.

■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the device, as this may result in a fire or electric
shock.

■ Turn OFF the power for safety when not using the
device for a long period of time, such as overnight.
Also, turn OFF the power, and disconnect the AC
adapter from the device and disconnect the power
cord from the power outlet for safety when the
machine will not be used for an extended period of
time, such as during consecutive holidays.

■ Do not wear loose clothing or jewelry that may get
caught in the device while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the device, immediately disconnect the power
cord to stop the device.

■ Be careful when placing paper in the device and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.

7

❏ About the Fingerprint Sensor

(ScanFront 220eP only)

● The following actions may damage the sensor or
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or

otherwise subjecting it to a strong impact

– Scratching the surface of the fingerprint sensor,

or poking it with a pointed object

– Pressing a hard object such as a fingernail or

metal item against the fingerprint sensor,
resulting in scratches being created on the
surface of the fingerprint sensor

– Touching the fingerprint sensor with dirty hands,

which might scratch or dirty the surface of the
fingerprint sensor

– Placing a sticker on the surface of the fingerprint

sensor, or covering the surface with ink or
another substance

● If fingerprint authentication fails frequently, clean
the surface of the fingerprint sensor regulary.

● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.

● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.

● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or device unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.

❏ Disposal

● Prior to disposing of the device, initialize the device

to ensure that the registered data is deleted.

● When disposing of the device, make sure to follow
all local ordinances and laws or consult with the
retailer who sold you the device.

8

2. Names and Functions of Parts

The names and functions of the parts of the ScanFront 220e/220eP are shown below.

❏ Front and Document Feed and Eject Trays

a Power Switch

ScanFront 220e

ScanFront 220eP

Use this to turn the power ON/OFF.

b Power Indicator

Lights when the power is ON.

c Lock Lever

Locks the panel unit. Pull the lever toward you to unlock
the panel unit.

d Document Feed Tray

Pull out the feed tray to match the length of the document.

e Document Guides

Adjust these to match the width of the document.

f Panel Unit

Open this when there is a paper jam or to perform
maintenance.

g Touch Panel

Touch this screen to operate the ScanFront.

h Document Eject Tray

Open this tray when using the ScanFront. If scanned
documents are likely to fall out of the tray, open the tray
extension. If scanned documents curl in the document
eject tray, remove the entire tray.

i Fingerprint Authentication Sensor (Only Available

with the ScanFront 220eP)

This fingerprint sensor is for fingerprint registration and
authentication.

j Feed Selection Lever

Use this lever to change the feed method for documents.

9

❏ Side and Rear

k Kensington Slot

This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.

l PS/2 Connector (Green)

Connect a PS/2 mouse.

m PS/2 Connector (Purple)

Connect a PS/2 keyboard.

n LAN Port (RJ-45)

Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable.

o USB Ports

Connect a USB1.1/Hi-Speed USB2.0 compatible USB
flash drive, USB keyboard, or USB mouse.

p Power Connector (16 V DC)

Connect the plug of the supplied AC adapter.

q Service Switch

This is a service switch. Do not insert any object into this
hole.

r Ventilation Holes

10