Cannon Canterbury CANTIB-SDEEB, Fitzroy FITZIB-SMENB, Fitzroy FITZIB-SMEXB, Fitzroy FITZIB-SMEXP Instruction Manual

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Page 1

Inbuilt Heater Instruction Manual

Please read this manual before installing and using this heater.

Please leave instruction manual with the owner

Distributor

This appliance is designed, manufactured and distributed by:

Tel: 1300 727 421

FitzroyCanterbury

Sharing a lifetime of cosy moments

FITZIB-SMENB, FITZIB-SMEXB, FITZIB-SMEXPCANTIB-SDEEB

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2 | Cannon Fitzroy / Canterbury Inbuilt

CONTENTS PAGE

WARRANTY 3

SAFETY WARNINGS 5

OPERATION 6

OPTIONAL ACCESSORIES 7

INBUILT: FITZROY SPECIFICATIONS 8

INBUILT: CANTERBURY SPECIFICATIONS 9

FITZROY & CANTERBURY INBUILT INSTALLATION INSTRUCTIONS 10 – 11

FITZROY & CANTERBURY INBUILT FLUING OPTIONS 12

FITZROY INBUILT FASCIA REMOVAL 13

CANTERBURY INBUILT FASCIA REMOVAL 13

ELECTRICAL CONNECTION & SEALING THE FASCIA 14

INSTALLING THE FLUE SPIGOT 14

LOG INSTALLATION & GAS CONNECTION 15

SETTING THE GAS PRESSURE 16

SERVICE INSTRUCTIONS 17 –18

WIRING DIAGRAM 19

TROUBLESHOOTING 20 – 21

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Cannon Fitzroy / Canterbury Inbuilt | 3

WARRANTY

This Warranty against defects for your newly purchased Cannon product is proudly prepared by Sampford IXL Pty Ltd of 421 Smith Street, Fitzroy, VIC 3065, phone 1300 727 421.

1. Sampford IXL products come with guarantees that do not exclude the following consumer entitlements under the Australian Consumer Law:

a. replacement or refund for a major failure and

compensation for any other reasonably foreseeable loss or damage; and

b. to have the goods repaired or replaced if goods fail

to be of acceptable quality and the failure does not amount to a major failure.

2. Sampford IXL warrants that your product and related supply will be free from defects in materials and workmanship during the warranty term. Your warranty term can be found in your original instruction booklet contained in this box, commencing from the date of purchase. Sampford IXL acknowledges this product requires professional installation and product removal is hazardous to consumers, accordingly any necessary inspections and services will be carried out on site. You should not attempt de-installation.

3. Subject to Point 1, Sampford IXL will repair any defects in materials and workmanship during the warranty term and if the product is deemed irreparable provide a replacement of an equivalent current model where the balance of the warranty period from the original date of purchase will take effect.

4. To the fullest extent permitted by law and subject always to Point 1, Sampford IXL will not be liable for:

a. any loss or damage arising from loss of use, loss

of prots or revenue; or

b. for any indirect or consequential loss or damage

resulting from any breach of this warranty against defects.

5. Defective Sampford IXL products may be repaired using refurbished parts or if required, completely replaced by a refurbished product of the same type.

Limitations to Your Cannon Warranty

6. Subject to Point 1, this Warranty:

a. will only be provided to the original purchaser

where the original purchase was made from a Sampford IXL Authorised Dealer or Reseller and proof of such purchase can be presented at the time of service;

b. only applies to Sampford IXL products purchased

in Australia from a Sampford IXL Authorised Dealer or Reseller and installed by a qualied person where a Certicate of Compliance in accordance with State/Territory laws is provided;

c. will not apply where the defect in or failure of

the product is attributable to misuse, abuse, accident or non-observation of the manufacturer’s instructions. This product must be used in accordance with the manufacturer’s instructions;

d. will not cover faults due to normal wear and tear

with reasonable use nor consumable components such as globes, lters, glass items, etc;

e. will not cover any damages or problems caused to

this product by natural forces eg. storm, re, ood, and earthquake; or by intrusion or accumulation (or both) of foreign matters eg. dust, soil, and moisture. Sampford IXL recommends that you take out appropriate insurances to protect your product to this end;

f. will not apply if this product is installed in a mobile

dwelling eg. caravan or boat;

g. will not apply if this product is removed from the

location where it was rst installed;

h. is immediately void if the serial or model number

label is removed or defaced;

i. is immediately void if the product is serviced or

repaired by a unauthorised/unqualied personnel;

j. covers use of this product for domestic use only;

k. will not be restarted or extended upon repair or replacement of the product or a part.

How to Make a Claim Under Your Cannon Warranty

7. To make a claim under this Warranty you will need to:

a. contact Sampford IXL service department on 1300

727 421 or aftersalesservice@sampfordixl.com.au to provide details and register your claim enabling a Sampford IXL assessment;

b. submit proof of purchase with your claim eg. tax invoice or purchase receipt;

c. where a property has been constructed by a

builder/developer and it is tted with IXL products, please submit proof of purchase by way of the certicate of occupancy, with your claim.

8. Sampford IXL will contact you to make arrangements for service on site.

9. Subject to Point 1, you will be responsible for any costs relating to the provision of your product to a Sampford IXL Authorised Service Dealer.

10. Subject to Point 1, in the event you live more than 50 km from a Sampford IXL Authorised Service Dealer you may be subject to travel or transport costs to facilitate the repairing or replacement of your IXL product.

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4 | Cannon Fitzroy / Canterbury Inbuilt

Don’t risk your appliance warranty

Only a licensed person will give you a

Compliance Certicate, showing that the work

complies with all the relevant standards.

Only a licensed person will have insurance

protecting their workmanship for 6 years.

You MUST use a licensed person to install this

appliance who MUST give you your Compliance

Certicate to ensure the manufacturers appliance

warranty will be honoured.

11. Sampford IXL and its Authorised Service Dealers reserve the right to seek reimbursement of any costs incurred by them should your Cannon product be found to be in good working order.

Privacy

The privacy of your personal information has always been important to us. To learn more about how we collect, keep and use your personal information, please obtain a copy of our privacy statement by visiting our website at www.sampfordixl.com.au or by contacting us via email on info@sampfordixl.com.au or by telephone on 1300 727 421.

Enter the details of the date installed and the Compliance Certicate number in the appropriate area on the rear page of this manual.

DO NOT operate this appliance before reading the

instruction booklet.

DO NOT place articles on or against this appliance.

DO NOT store chemicals or ammable

materials, or spray aerosols near this appliance.

DO NOT operate with panels, covers or guards

removed from this appliance.

DO NOT connect an LP gas cylinder located indoors.

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Cannon Fitzroy / Canterbury Inbuilt | 5

SAFETY WARNINGS

Please read this manual before installing and using the heater.

Safety Warnings

1. What to do if you smell gas (a) Turn OFF the main gas supply (b) Extinguish any open ame (c) Open windows (d) Do not touch electrical switches (e) Do not use your telephone (f) Call your gas supplier immediately from a neighbour’s phone

2. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the sections of this manual for correct procedures, or consult with place of purchase, a licensed plumber, a gas supplier or the CANNON distributor listed in this manual.

3. Install the heater only in locations that are referred to in the installation instructions. Do not build the heater into bookcases, walls or enclosures (combustible materials) without the use of a Mock Fireplace kit.

4. Due to high temperatures the room heater should be located out of trafc and away from:

• Furniture and draperies

• Combustible materials

• Gasoline and other ammable liquids

Do not place clothing or other ammable

material on or near the heater.

5. Keep curtains*, clothes, furniture and other ammable materials at least 900mm from front and sides of heater. * At the owner’s discretion curtain clearance can

be less than 900mm as long as they are restrained from the front, top and sides of the heater. The manufacturer takes no responsibility if curtain clearance is less than 900mm and not restrained.

6. Children and adults should be alerted to the hazard of high surface temperature and should take care to avoid burns or clothing ignition.

This appliance is not intended for use by

persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

7. Never attempt to burn paper or any other material in the heater.

8. Do not place articles on or against this appliance.

Do not use or store ammable materials near

this appliance.

Do not spray aerosols in the vicinity of this

appliance while it is in operation

Do not modify this appliance.

9. If removed, the glass window must be put back onto the unit prior to operating the heater.

10. Installation and repairs should be performed by a licensed service person only, refer to back of brochure for service number.

Note: when installing into a mock replace a mock replace installation kit must be used. (Part No. MOCKKIT12)

11. The heater must be properly installed with a 100mm diameter ue. Operation of this heater, when not connected to a properly installed and maintained ueing system, can result in carbon monoxide (CO) poisoning and possible death.

12. Testing the effectiveness of the ue: Before testing the ue conrm air vents are unobstructed. If an extraction system or other heating appliances are present switch them on. This is to test that there is no interaction between the Cannon heater and other appliances.

Refer to Australian Standard Gas Installations AS 5601.

For ‘air movement not to affect appliance’

For ‘air supply to appliance’

For ‘ventilation requirements’

13. On rst lighting your heater, an odour and possibly some harmless smoke may be emitted due to its new condition. This is quite normal and will disappear after a few hours use.

Important: When this heater is operating the mesh guard/glass front is hot. The mesh guard, or glass front, is tted to this appliance to reduce the risk of re or injury from burns and no part of it should be permanently removed. For protection of young children or the inrm, a secondary guard is recommended (not supplied with heater).

This appliance meets the following standards: Standards Australia AS/NZS 3100 AS 5601 AS 4553:2008

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6 | Cannon Fitzroy / Canterbury Inbuilt

Operating Instructions

Plug the power cord into the wall socket and turn on the power to the heater (FIG 1). Alternatively, switch on the isolation switch and circuit breaker at the main switchboard if the heater has xed wiring. Refrain from using an extension cord.

User controls FIG 2.

When there is power available to the heater and it is in the OFF or Standby mode, a red LED located inside the ON/OFF button will ash twice and will extinguish after approximately 3 seconds and then repeat this cycle continuously.

To turn the heater ON press the ON/OFF button once.

• The LED will illuminate and an audible beep will sound

but there will be approximately 5 seconds delay before the ignition system commences. On successful ignition the heater will operate on Low Fire and Low Fan for approximately 3 minutes then will switch to selected setting (if already chosen, otherwise will switch to NORMAL settings automatically).

• The LED will extinguish approximately 30 seconds

following the ignition startup.

• Select the desired heating level by pressing the LOW,

NORMAL or BOOST button once as required.

• LOW is LOW heat and LOW speed fan. BOOST is

High heat and High speed fan.

• To turn the heater OFF press the ON/OFF button once. An audible beep will sound twice to indicate the heater is off. The burner will extinguish but the fan will continue to operate for approximately 3 minutes. Remember that the fan will continue to operate for approximately 3 minutes after the OFF button has been pressed but you can turn the heater ON again without having to wait for the fan to stop operating.

• If the ignition system fails to ignite or keep the burner

alight, the system will beep 4 times and go into safe shutdown mode. It will beep 4 times every 30 seconds to alert you to the fact. Press the ON/OFF button once to restart the heater during this time. You MUST wait at least 5 minutes before trying to turn the heater on again if there have been several attempts to ignite the heater without success.

OPERATION

FIG 2FIG 1

• If there is an interruption to the power supply the

heater will fail safely and switch off. When the power supply has been restored you MUST wait at least 5 minutes before turning the heater ON.

Cleaning

All cleaning should be carried out when the heater is cold. Normally the heater should only need wiping with a lint-free damp cloth. Any stubborn stains can be removed with a nonabrasive spray on cleaner. If an abrasive cleaner is used the paint nish will be damaged.

For heaters tted with the glass front: All cleaning should be carried out when the heater is cold. Clean the outer glass with a mild liquid or spray on glass cleaner. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the heater glass front since they can scratch the surface, which may result in shattering of the glass.

Internally the heater should only be cleaned by an authorised service person. If your heater requires attention contact your supplier or an authorised service person.

Flame Characteristics

The heater ame should be stable, not lifting from the burner. The logs should glow after approximately 15 minutes operation on BOOST setting.

The heater is designed to operate with luminous ames and may exhibit slight carbon deposit on the logs. If there is any excess carbon build-up on logs, or the burner ame is unstable, contact Sampford IXL in your state.

Important

The appliance MUST be serviced at least annually by an authorised service person. This maintenance cost is not covered under the warranty terms and conditions. More frequent cleaning may be required due to excessive lint build-up from carpeting, bedding materials, pet hair, etc.

It is imperative that control compartments, burners and circulating air passage ways of the appliance be kept clean.

Do not use this heater if the glass is cracked or with the safety screen removed.

Do not use heater with broken or missing logs.

High wind gusts can affect the heaters ueing and switch the heater off. If this happens, restart the heater as normal. If the problem persists contact Sampford IXL.

ON / OFF

LOW

BOOST

NORMAL

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Cannon Fitzroy / Canterbury Inbuilt | 7

OPTIONAL ACCESSORIES

Product codes

• Flue kit for inbuilt Canterbury and Fitzroy heaters: IBFLUEKIT

• 50 mm spacer kit

CANT model BSPACERE-B FITZ Black BSPACERX-B FITZ Platinum BSPACERX-P

• FITZ Glass kit: FITZDGKITX-B

• 3 sided surround kit:

CANT model CANTSURROUND3SX-B (black) CANTSURROUND3SX-S (S/Steel) FITZ models FITZSURROUND3SX-B (black) FITZSURROUND3SX-P (platinum) FITZSURROUND3SX-S (S/Steel)

• Fitzroy freestanding kit:

FITZFSKITX-B

• Console Kit:

Fitzroy console kit: CONSFITZX-B (black) CONSFITZX-P (platinum) Canterbury console kit:

CONSCANT-B (black)

• Mock replace kit (all open ue inbuilts): MOCKKIT12

• 4 sided surround: SURROUND4SX-B (black) SURROUND4SX-P (platinum) SURROUND4SX-S (stainless steel)

• Canterbury mesh kit: CANTIBMG-B

• Remote Thermostat: RTKIT

Versatility and exibility are key components of our installation options. If installed into a shallow recess or an existing replace, elegant spacers will eliminate any size discrepancies. To enhance your Cannon’s appearance add a decorative 3 or 4 sided surround.

Every Cannon heater brings you the optional convenience of being controlled via a remote thermostat.

Mock replace kit

Fitzroy freestanding kit

3 sided surround kit

Console kit

4 sided surround kit

Canterbury mesh guard

Fitzroy glass kit

Remote thermostat

Spacer kit

Flue kit

For added convenience the heater can now be connected to a home automation system, such as C-bus. This allows the heater to be turned on or off remotely (normal heat setting only). Speak to your home automation specialist for further information.

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8 | Cannon Fitzroy / Canterbury Inbuilt

INBUILT: FITZROY SPECIFICATIONS

Gas type Natural or Propane gas,

as indicated on data label Gas consumption 26.0 MJ/hr Energy output 5.98 kW / 21.45 MJ/hr Energy star rating 4.05 stars Heater type Gas space heater approved to

AS 4553:2008 Operating pressure Natural gas 0.75 kPa (high)

/0.40 kPa (low)

Propane gas 2.65 kPa (high)

/ 1.1 kPa (low) Gas regulator Integral part of controller Min. inlet pressure 1.13 kPa (NG)

2.75 kPa (Propane) Fan 3 speed Ignition Electronic direct spark Power requirement 240 VAC 10 Amp

switch socket Power consumption 90 VA maximum Minimum cavity

dimensions

Height 605 mm*

Width 700 mm*

Depth 410 mm* Optional accessories • Glass front

• Remote thermostat

• Spacer kit

• 3 sided surround

• 4 sided surround

• Console kit

• Freestanding kit

• Inbuilt ue kit

• Mock replace installation kit

Overall dimensions Refer to FIG 3 *Minimum depth for heater and ue adaptor.

Please Note:

• When installing into a mock replace a mock replace

installation kit must be used.

• The data label is located in the fan chamber.

Access by removing front fascia.

Cannon Fitzroy Inbuilt

FIG 3 Front View and Side View

808 mm

651 mm

50 mm

600 mm

41 mm

40 mm

229 mm

385 mm

627 mm

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Cannon Fitzroy / Canterbury Inbuilt | 9

INBUILT: CANTERBURY SPECIFICATIONS

Cannon Canterbury Inbuilt

FIG 4 Front View and Side View

850 mm

655 mm

125 mm

41 mm

338 mm

180 mm

40 mm

630 mm

600 mm

Gas type Natural or Propane gas, as

indicated on data label Gas consumption 26 MJ/hr input Energy output 5.98 kW / 21.45 MJ/hr Energy star rating 4.05 stars Heater type Gas space heater approved to

AS4553:2008 Operating pressure Natural gas: 0.75 kPa (high)

/0.40 kPa (low)

Propane gas 2.65 kPa (high)

/ 1.1 kPa (low) Gas regulator Integral part of controller Min. inlet pressure 1.13 kPa (NG)

2.75 kPa (Propane) Fan 3 speed Ignition Electronic direct spark Power requirement 240 VAC 10 Amp

switch socket Power consumption 90 VA maximum Minimum cavity

dimensions

Height 605mm*

Width 700mm

Depth 363mm Optional accessories • Safety mesh guard

• Remote thermostat

• Spacer kit

• 3 sided surround

• 4 sided surround

• Console kit

• Inbuilt ue kit

• Mock replace installation kit

Overall dimensions Refer to FIG 4 *Minimum depth for heater and ue adaptor.

Please Note:

• When installing into a mock replace a mock

replace installation kit must be used.

• The data label is located in the fan chamber.

Access by removing front fascia.

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10 | Cannon Fitzroy / Canterbury Inbuilt

Any service requests resulting from incorrect installations are not covered by our warranty terms and conditions and these calls will result in charges, usually to the end user, so please ensure that the installation and commissioning has been satisfactorily carried out before calling for any warranty service.

Please make sure that your customer is fully instructed on how to operate the heater.

Clearances

For minimum clearances refer FIG 5 and FIG 6.

A clearance of 25 mm minimum must be maintained between the ue and ue spigot and any combustible surface.

Ensure the minimum clearances to combustible materials are maintained during installation, including adequate space for the proper operation and servicing of the heater. For clearances to furniture and curtains refer to warning on page 5 (Safety Warnings).

Note: Ensure that the combustion air opening under the heater is not obstructed.

Installation Into A Masonry/Brick Or Mock Fireplace

Both models FITZIB & CANTIB can be installed into a masonry/brick replace or a mock replace. If installing into a mock replace a mock replace installation kit MUST be used. The mock replace kit can be ordered from the CANNON distributor. Order specication for the part is ‘MOCKKIT12’.

Method of xing to nished wall surface (plaster/ masonary/brick): suitable xtures which are able to be easily removed must be used

For installation into a masonry or brick replace with a ue connection, refer FIG 7. After installation of the heater, test the ue to conrm air vents are unobstructed. If an exhaust fan or other heating/ventilation appliances are present, switch them on. This is to test and ensure that there is no interaction between the Cannon heater and other appliances.

Refer to Australian Standard Gas Installations AS 5601: For ‘air movement not to affect appliance’ For ‘air supply to appliance’. For ‘ventilation requirements’

FITZROY & CANTERBURY INBUILT INSTALLATION INSTRUCTIONS

Overview

1. This appliance MUST be installed by an authorised service person only.

2. This appliance shall be installed in accordance with the manufacturer’s installation instructions, local gas tting regulations, municipal building codes, electrical wiring regulations, and AS5601 the Australian Standard for gas installations.

3. Open top of carton and remove accessories (logs). Lift carton up and remove. Remove the four transit screws xing the heater to the pallet. Check that the heater is suitable for the gas available. Refer to the data label located within the fan chamber (bottom most area with fascia removed). (Please dispose of packaging appropriately, keep away from children).

Installation Instructions

CANNON heaters MUST be ued with an appropriate 100mm diameter ue pipe. The reliance on the chimney to provide effective ueing may result in poor combustion, CO poisoning and possible death.

A solid, levelled and smooth base is required (ll gaps with breglass insulation if necessary).

We recommend cleaning or sweeping the chimney and replace before the installation of the heater commences.

There must be a good seal around the heater, gas piping and electrical cable rear entry to stop any draught. Do not use adhesives or silicone sealant, the heater must be able to be easily removed if necessary.

Install a chimney plate and cowl to the chimney opening using weatherproof mortar to common building practice. Ensure there are no obstructions around cowl, i.e. overhanging tree branches.

Remove any curved re wall that slopes too far forward to the replace opening as it makes tment of the ue pipes difcult.

Make sure that the heater is fully commissioned and be certain to conduct a test of the integrity of the ue operation, taking into account any inuences created by range hoods, exhaust fans, central heating, etc. Refer to Australian Standard Gas Installations AS 5601: ‘commissioning’.

To avoid any unnecessary delays and inconvenience to your customer please contact our Technical Services Department on 1300 727 421 if the installation is unusual or you have concerns with the installation and/or heater operation before the installation commences. Refer to Australian Standard Gas Installations AS 5601 for ‘location of ue terminal’

Terminating a ue in a roof space is not permitted.

Mock Fireplace Opening (Combustible materials)*

Fitzroy Inbuilt Canterbury Inbuilt

Max Min Max Min

Height 640 mm 630 mm 640 mm 630 mm

Width 780 mm 731 mm 790 mm 731 mm

Depth N/A 410 mm** N/A 363 mm**

*If you have larger opening than the maximum height indicated, a surround kit is recommended. **Includes 25mm clearance between ue spigot and rear wall

Page 11

Cannon Fitzroy / Canterbury Inbuilt | 11

FITZROY & CANTERBURY INBUILT INSTALLATION INSTRUCTIONS

FIG 5 FITZIB-SMENB/FITZIB-SMEXB/FITZIB-SMEXP

FIG 6 CANTIB-SDEEB

690 mm

700 - 780 mm

385 mm

522 mm

100 mm

228 mm

25 mm min

Mantle 300 mm min clearance

Rear wall of fireplace

1000 mm min clearance

Ceiling

900 mm min clearance

690 mm

50 mm

100 mm **

** Ensure controls are visible

338 mm

100 mm

522 mm

180 mm

25 mm min

Ceiling

1000 mm min clearance

Mantle 300 mm min clearance

900 mm min clearance

Rear wall of fireplace

690 mm

700 - 790 mm

690 mm

50 mm

100 mm **

** Ensure controls are visible

Page 12

12 | Cannon Fitzroy / Canterbury Inbuilt

FITZROY & CANTERBURY INBUILT FLUEING

Transition rectangular to 100mm round. (supplied as standard)

The flue must be fixed in place.

Ø100mm flue

Heater

Install heater onto a solid, leveled base.

Roof cladding

500mm between top of cowl and nearest part of roof. (Also refer to AS

5601)

Flue cowl approved to AG604

Flue clamp

Flashing

Fit two lengths of vertical flue (1.8m) before fitting any 45° bends. If bends are used, fit inside of flue pipe. Use no more than two 45° bends in the total flue run and maintain at least 250mm of straight flue pipe between the bends.

FIG 7 This diagram is a general guide only.

Please note: Flueing of heater MUST be carried out by an authorised person. Refer to Australian Standard Gas Installations AS 5601.

Installing a ue on the shorter wall may subject it to down draughts or reverse air ows through the heater which can be difcult to nd a solution to. Always adopt correct ue design practices. Refer to Australian Standard Gas Installation AS 5601 for ‘location of ue terminal’.

The heater has been tested and should operate satisfactorily with an optimum ue length of 4.5 meters.

Exceeding this length may affect the stability of the ame pattern and the operation of the heater. Contact our technical support department if any further advice is required.

Flue installation

Page 13

Cannon Fitzroy / Canterbury Inbuilt | 13

Grommet

FITZROY INBUILT FASCIA REMOVAL

CANTERBURY INBUILT FASCIA REMOVAL

1. Remove the wire mesh grille by gently lifting it

upwards and then outwards. Similarly remove a tted glass kit by also gently lifting it upwards and then outwards.

2. Remove 4 M5 screws xing the fascia assembly to the

heater body. Bring the bottom of the fascia towards you gently to partly disengage it from the body of the heater. After it has been disengaged gently lift it up vertically to completely disengage it from the body of the heater. Refer FIG 8 & FIG 9.

Inner Glass Removal For Both FITZIB & CANTIB

To remove the inner glass loosen off all the clamp screws and completely remove the one vertical side. Try not to touch the front surface of the glass. To avoid nger marks use suitable cloth. Remove the glass by sliding the glass sideways out of the clamp and then lifting out from the bottom. Place the glass in a safe position for ret later.

FIG 8

FIG 13

FIG 10

FIG 14

FIG 11

FIG 15

FIG 12

FIG 9

To fully remove the fascia, unclip the switch cable from the cable connector on the PCB and unclip the cable from the clipping points on the rear of the fascia.

1. To remove the inner fascia assembly undo two

screws in the upper ange as indicated in FIG 10. Remove the inner fascia assembly by holding the glass surround and rmly pull it towards you. Refer FIG 11.

2. Remove the lower front cover by unscrewing two M5

screws through the air intake slots. Refer FIG 12 unit is tted with electronic swtiches ensure that the cable cannot be trapped when the heater is installed.

3. To remove the front heater surround undo two screws

(one either side) from the bottom ange of the front panel as indicated in FIG 13.

4. Remove the surround by pulling the lower section towards you gently to partly disengage it from the body of the heater, then gently lift it vertically to completely disengage it. Refer FIG 14.

5. To fully remove the fascia, unclip the switch cable from the PCB connector and unclip the cable from the clipping points. The cable is routed through a plastic grommet which will have to be removed from the base plate. Refer FIG 15.

Grommet

Page 14

14 | Cannon Fitzroy / Canterbury Inbuilt

Electrical Connection

This appliance is designed to operate on 240V AC power supply. Failure to operate unit at correct supply voltage may create unsafe conditions.

The heater is supplied with a exible power cord with a plug tted. A 10 Amp switch socket must be located within 1.5m of the heater. For installations where the power point is located outside of the enclosure, locate the power cord in the fascia cut out on the left or right hand side as required.

For a power supply connection located inside the enclosure run the power cord through the cord access located on the rear panel by pushing the cord access plate from the bottom. The rubber grommet that is tted over the cord must be located correctly in the cut out of the cord access plate. Refer FIG 16.

Restore the cord access plate to the original position and seal with an appropriate removable material. A suitable

double pole isolation switch must be installed externally for servicing or emergency shut down of the heater.

Step 1

Remove the heater’s fascia (refer page 13). Remove the screw positioned on the front of the heater which secures the spigot and guiding bracket.

Step 2 Take the spigot off the heater and mount it in the replace cavity. Install ue as per manufacturer’s instructions.

Step 3 Using the guiding brackets, slide the heater into place making sure that the spigot is positioned correctly.

Step 4 Replace the screw which was taken out in step 1 and secures the spigot to the heater.

ELECTRICAL CONNECTION

FIXING OF THE FASCIA

INSTALLING THE FLUE SPIGOT

You MUST NOT x the front fascia to the wall. The front fascia shall only be xed to the heater.

FIG 16

STEP 2

STEP 4

STEP 1

STEP 3

Grommet

It is critical that the appliance is earthed and that the active and neutral are not reversed. Issues arising from incorrect electrical wiring at premises will not be covered under warranty (including use of extension cords). We recommend that the heater is connected directly to a switch socket by its own power cord. Refrain from using extension leads.

Screw

Guiding Bracket

Screw

All xed wiring must be installed by a suitably qualied person and comply to the appropriate electrical wiring rules.

Page 15

Cannon Fitzroy / Canterbury Inbuilt | 15

LOG INSTALLATION

1. The burner is contained within the burner chamber. Refer FIG 17.

2. Carefully unpack the log set. Logs are numbered as follows: #1 - Left front log #2 - Left back log #3 - Right front log #4 - Right back log

Position the four individually numbered logs in the following order on the burner bed as shown in FIG 18-21. The locating pins on burner bed must engage with corresponding holes in the individual logs.

a) Place log #1 into the 2 front left pins on the burner bed,

ensuring that the charring faces the front. Refer FIG 18.

b) Place log #2 onto the 2 left back pins. Refer FIG 19.

c) Place log #3 on single right front pin, ensure fork

locates over log #2. Refer FIG 20.

d) Place log #4 on single right back pin, ensure left side

of log rests on depression in #3 log. Refer FIG 21.

3. Ret the inner glass, making sure not to over tighten the screws.

4. Reconnect switch loom to the fascia switch set.

5. Ret the front fascia.

GAS CONNECTION

FIG 18

FIG 19

FIG 21FIG 20

1. Push the gas inlet access plate into the heater cabinet and slide the heater into the replace ensuring that the gas inlet pipe is fed through the hole located at the rear right hand side of the heater at the bottom. Refer FIG 22.

2. With heater in position, anges should be hard against masonry. Secure case anges to the masonry. Screw or bolt the ange through the slots provided.

Note: The appliance must be secured at the front to a vertical face. Where this is difcult due to building inaccuracies, limited non-combustible packing may be used to obtain a suitable vertical surface. Method of xing to nished wall surface (plaster/masonary/brick) suitable xtures which are able to be easily removed must be used.

3. Connect the gas supply pipe to the copper compression tting provided (we recommend using a basin wrench). Push the gas inlet plate down to its original position and seal with an appropriate easily removable material. Do not seal with a silicone sealant as the heater must be easily removable. Sealing is important as it prevents any leakage of ue products into the room. Test all connections for gas leaks.

FIG 17

Burner in base of burner chamber

69 mm

35 mm

69 mm

35 mm

FIG 23Fitzroy Canterbury FIG 24

FIG 22

Gas Inlet

1/2 inch compression

Solid copper pipe to be used only

4. Heater is not to be connected using a exible hose.

Page 16

16 | Cannon Fitzroy / Canterbury Inbuilt

SETTING THE GAS PRESSURE

1. Gas valve layout is as indicated in FIG 25. Pressures for ‘Burner high ame’ and ‘Burner low ame’ are factory set, however if pressures need to be checked or adjusted follow the procedures described below. To check outlet pressure at burner ‘high ame’ and ‘low ame’ positions remove the plastic cap from the regulatior adjustment location as indicated in FIG 26.

2. The pressure point is closed with a captive screw. Turn screw 6 revolutions anticlockwise to open the pressure point as indicated on FIG 27 (a) and place manometer tube over the test point as per FIG 27 (b).

3. Switch the control buttons to ‘High ame’ position. Wait for heater to switch to ‘BOOST’ setting (time delay on start up). Retain screwdriver in position and using a spanner adjust the outer nut on the control to give a high pressure reading (refer to specication tables on page 8 & 9). (Turn clockwise to increase

pressure and anticlockwise to decrease pressure). Refer FIG 28.

4. Switch the control buttons to ‘Low ame’ position. Retain spanner in position and using a screwdriver adjust the central screw control to give a pressure low reading (refer to specication tables on page 8 & 9).

(Turn clockwise to increase pressure and anticlockwise to decrease pressure).

Refer FIG 29.

5. Remove spanner and screwdriver. Switch from high to

low to ensure settings are correct.

6. Switch heater off and remove the manometer tube. Tighten pressure test point by turning the captive screw fully clockwise.

7. Replace plastic cap. Ensure the little lug is positioned towards lower right hand side to clear the controls.

8. Ret the fascia, making sure not to damage the power cord or switch cable.

9. Operate the heater on BOOST, NORMAL and LOW settings. The ame should be stable, no lifting from the burner and the logs should glow after approximately 15 minutes of operation on BOOST setting.

If the ame is unstable:

• Check that the burner is located correctly.

• Check that the glass front is located correctly and is

against the sealing rope.

• Check that the gas pressure is correctly adjusted

• Check that ue is operating correctly

If the heater still does not operate to specication refer to the troubleshooting chart on pages 20 & 21, or contact Sampford IXL in your state.

FIG 26

FIG 27

(a) (b)

FIG 25

Burner adjustment (Burner ‘Low ame’)

Plastic CapPressure adjustment (Burner ‘High Flame’)

Pressure test point with captive screw

FIG 28

Adjust

Hold

FIG 29

Hold

Adjust

Page 17

Cannon Fitzroy / Canterbury Inbuilt | 17

chamber underside. Lower fan from male thread.

4. Disconnect the silicone tubes from the fan pressure switch. Remove fan from fan chamber.

5. Remove the venturi and bracket from the fan removed from the heater. Insert and secure the venturi and bracket on replacement fan. Note “TOP” should point to air outlet of fan.

6. Insert fan into chamber ensuring that the venturi is not disturbed. Locate fan onto male thread. Secure with M5 wing nuts, ensuring rubber buffer locates over thread.

7. Replace silicone tubes onto fan pressure switch ensuring that the black tube is connected to the black side of the pressure switch. Check to make sure that the tubes are not kinked or pinched.

8. Reconnect fan plug into plug carrier. Test operation of room circulation fan and fan pressure switch. If heater fails to light even when fan is spinning refer to fault codes on page 20.

To Replace Fan Pressure Switch (Refer FIG 31)

1. Remove the fascia. Refer page 13 of the installation instructions.

2. Remove the screw retaining the bracket mounting the gas and fan controller (white box). Move the bracket and controls to the front of the heater.

3. Remove the connecting wiring from the pressure switch.

4. Remove the silicone tubes from the pressure switch.

5. The pressure switch is secured onto the rear of the fan chamber housing by two M5 screws.

6. Replace the pressure switch. For wiring, one wire to “C” (common) and the other connect to “NO” (Normally open). Polarity not important.

7. Re-attach silicone tubes making sure that the black tube attaches to the black side of the pressure switch. Make sure that the tubes are not pinched or kinked.

8. Test operation of fan pressure switch - turn heater on low heat. If heater fails to light even when fan is spinning refer to fault codes on page 20.

General

1. Service work MUST be carried out by an authorised service person only.

2. Unplug from wall socket or turn off power at isolation switch if heater is hard wired.

3. Always shut off the gas supply and ensure that the heater is cool before commencing any service operations.

4. Always check for gas soundness after servicing.

To Replace The Inner Glass

Refer page 13 of the installation instructions. Fit the new glass.

Note: Ensure the inside surface of the glass is clean and free from nger marks.

To Replace The Gas Valve

1. Remove the fascia. Refer page 13 of the

installation instructions.

2. Unplug the cables from the gas control and disconnect the earth connection.

3. Disconnect the gas inlet (½” compression nut) connection at entry gas control and the 16mm nut at the outlet of the gas control.

4. Remove the three screws from the cradle retaining the gas control.

5. Remove gas control valve from heater.

6. Replace gas control and check for gas tightness.

Note: check the gas pressure on high and low burner settings. Refer “gas control”, page 16.

To Replace The Ignition Module (Device)

1. Unplug wire connectors from ignition module.

2. Remove module mounting bracket by removing mounting screw.

3. Using pliers bend tabs so that module can come away from the mounting bracket.

4. Replace ignition module and ensure that all wires are reconnected correctly.

To Replace The Room Circulation Fan

1. Remove the fascia. Refer page 13 of the installation instructions.

2. Remove the front screws retaining the bracket mounting for the electronic controller and ignition module. Move the bracket and controls to the front of the heater.

3. Disconnect the fan plug from the plug carrier. Remove the two M5 wing nuts which locate the fan to the fan

SERVICE INSTRUCTIONS (DO NOT MODIFY THIS APPLIANCE)

FIG 30

Fan pressure switch

Electronic controller Ignition module

Room Fan

Gas Valve

Page 18

18 | Cannon Fitzroy / Canterbury Inbuilt

SERVICE INSTRUCTIONS (DO NOT MODIFY THIS APPLIANCE)

To Replace The Electronic Controller

1. Remove the front fascia. Refer to page 13 of the

installation booklet.

2. Disconnect the plugs on box.

3. Remove the screw retaining the bracket.

4. Replace the electronic controller.

5. Check and re-set gas pressures.

To Replace The Burner And Spark/Sense Electrodes

1. Remove the logs from the burner chamber. Refer page 15.

2. Remove the burner chamber front inspection panel, 4 screws.

3. Disconnect the 16mm nut at the inlet of the injector.

4. Disconnect the spark and sense electrodes from the ignition module.

5. Remove the 2 M5 wing nuts from under side of burner. Lift the burner assembly upward and carefully remove from the burner chamber. Refer FIG 33

6. Replace in reverse order, checking correct location of spark/sense electrodes. Spark gap between electrode and spark plate is 6 - 8 mm Refer FIG 32. Flame sense electrode must be in constant ame. Check for gas tightness. For log placement refer page 15 of this manual.

To Replace Power Cord

Contact Sampford IXL service department.

Flame Sense Electrode

FIG 32

FIG 33

Clear Silicon Tube

Black Silicon Tube

FIG 31 Room Fan

FIG 33 Securing the burner bed

Page 19

Cannon Fitzroy / Canterbury Inbuilt | 19

WIRING DIAGRAM

FIG 34

NATURALLY ASPIRATED WIRING DIAGRAM

TH2

MOD1

MOD2

BLACK

WHITE

ORANGE

GREY

PURPLE

BROWN

BLUE

RED

1.5 AMP[18]

ON/OFF

LOW BRN / LOW FAN

MED BRN / MED FAN

HIGH BRN / HIGH FAN

SHEATHED HIGH TEMP DATA CABLE

SWITCH

BLUE

YAW 4

YAW 6

YAW 3

EARTH

RED

YAW 1

ROOM FAN - F3594

240 V MAINS PLUG

MODULATING VALVE F3691

COILS

EMALF

ROSNES

KRAPS

EDORTCELE

IGNITION MODULE F3833

PRESSURE SWITCH F3327 ROOM AIR FAN

YAW 2

YAW 4

YAW 2

RED

BLUE

RED

EARTH

F3835 B

CONTROL MODULE

F3828

FIG 35 Switch Control Diagram highlighting NG/LP settings & audible beep.

GAS

BEEP

LPG

OFF

Page 20

20 | Cannon Fitzroy / Canterbury Inbuilt

TROUBLESHOOTING

Fault Codes

Long Short Morse Code Meaning Action

1 0 — Normal operation

2 1 ——•

Heater has attempted to light, however it did not sense ame within the allowed time.

Check the gas supply to the unit is not switched off. Check the gas pressures. Check the ame and spark electrode connections and that they are positioned correctly. Ensure that the spark is being produced at the spark electrode tip, and is strong (clearly visible and around 6-8mm in length). Adjust if necessary. The burner tray is earthed through contact with the chassis. Check using a multimeter between the earth pin (or earth tab) and the burner tray. If the unit continues to spark after ame is present, ensure that the supply voltage polarity is not reversed.

2 2 ——••

Flame was established, however the ame electrode has sensed that the ame has become unstable and has shutdown the gas.

Check that the ame sense electrode and the spark plate are correctly positioned. Check the ame sense connections. Check that the ue is correctly constructed. Abnormally strong downdrafts can cause ame instability therefore it is recommended that an appropriate ue cowl is used for windy areas. Improper gas pressures can also cause issues. Check the gas pressures.

1 2 —••

Room fan (circulation fan) pressure signal not detected.

Check the fan for dust build up and lint. Check that the room air fan is spinning. Check that the pressure tubes are connected correctly and not pinched or kinked. The black tube should run from the black side of the pressure switch to the bottom tapping on the fan venturi. The clear tube should go from the light side of the pressure switch and to the top tapping on the venturi. Make sure that the pressure switch wires are connected correctly. One wire should be to C (Common) and the other should be to NO (Normally Open). If it still doesn’t work after checking the above, change the pressure switch.

To check the operation of the heater’s electrical system you will require a digital multimeter with the functions to measure ac/dc voltage, continuity, resistance and micro-amps.

It is critical that the appliance is

earthed and that the active and

neutral are not reversed.

Cannon Fitzroy and Canterbury Inbuilt

There is a green and red LED on the ignition controller. These LEDs act as diagnostic aids when the heater safety systems produce a safe shutdown condition.

Green LED: this is on when the ame is sensed at the ame sensor electrode.

Red LED: this ashes according to the fault code.

No LEDs means there is no power to the ignition module. Check that the heater switch is set to ON by pressing the ON/OFF button. Check the supply voltage. Check the 1.5 Amp fuse, replace if necessary. It is critical that the appliance is earthed and that the active and neutral are not reversed. Do not use an extension cord. This appliance is designed to operate at 240V AC. Substantial voltage dips, or running the unit at voltages substantially lower than 240V AC may cause nuisance shutdowns. If there is still a problem check the power supply plug from the white box with a multimeter (240V AC). If there is no power from this plug when the heater should be on, replace the white box. Remember to re-test the gas pressures any time that the white box is changed. It is recommended that any callout to a customer’s home should prompt the checking and resetting of the gas pressures.

Page 21

Cannon Fitzroy / Canterbury Inbuilt | 21

TROUBLESHOOTING

Other Possible Faults

No gas to burner. • The gas valve should open at the same time as the igniter sparks.

If there is no gas to the burner when this occurs check the solenoid coils for continuity.

• Check that the gas pressure is present at the test point when the

spark is being generated.

• Check that there is gas to the inlet of the gas control.

Fuse blowing. • If the fuse continues to blow check the solenoid coils for a signs of

them being shorted.

• Check the fan and wiring for short circuit.

Fault Codes Continued

Long Short Morse Code Meaning Action

3 1 ———•

Room fan (circulation fan) pressure signal has been interrupted.

2 8 ——••••••••

Room fan (circulation fan) pressure switch has not switched within the expected time.

Page 22

22 | Cannon Canterbury Freestanding

NOTES

Page 23

Cannon Canterbury Freestanding | 23

NOTES

Page 24

24 | Cannon Fitzroy / Canterbury Inbuilt

Gmk 10025 Gmk 10030 AS4553:2008

Part number: F3841_B

For service to this appliance or spare parts contact the CANNON distributor:

Sampford IXL – Spare Parts Phone: 1300 727 421 Fax: 1300 727 425 Email: aftersalesservice@sampfordixl.com.au

Date installed:

Compliance Certicate No:

Installed by:

COPY RATING LABEL HERE

Don’t Risk Your Appliance Warranty

Only a licensed person will give you a compliance certicate, showing that the work complies with all the relevant standards. And only a licensed person will have insurance protecting their workmanship for 6 years. So make sure you use a licensed person to install this appliance and ask for your compliance certicate to ensure the manufacturers appliance warranty will be honoured.