Quick Guide Candy Rapidò - Enrollment on App
Procedure for devices with Bluetooth 4.0 (or higher)
At go.candy-group.com/rm you can find the full product manual and the other languages of this document.
IMPORTANT
This quick guide illustrates the steps to follow
to enroll your appliance on the App Candy
simply-Fi, using a device with Bluetooth 4.0 (or
higher) technology. In this case, the procedure is
simplified and faster (Easy Enrollment).
If you are using a device without Bluetooth
technology (or less than 4.0), please follow the
instructions described on the other side of this
guide.
NOTE* – Requirements Wi-Fi network name and
WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
Download the App !
01
Mark down the machine Serial Number (with the
help of the image above).
Mark down the Wi-Fi Name and Password (WPA/
WEP Key) which are normally placed on the back of
your Wi-Fi router (see requirements in the NOTE*).
Please make sure your smartphone is connected
to the same Wi-Fi network and has the Bluetooth
enabled within the “Settings”. Refer to the
manual for more details.
NOTE – The frequency of the home Wi-Fi
network has to be set on the 2.4 GHz band. You
can not configure the machine if your home
network is set to the 5 GHz band.
NOTE – If you are having trouble locating the
Wi-Fi Password, please contact your Internet
Provider.
START
02
Download the Candy simply-Fi App from the Store.
Open the Candy simply-Fi App and create your
user profile by tapping on “Register”. Accept the
privacy policy and fill in the required fields.
NOTE – User profile password requirements:
- Maximum length: 32 characters
- Allowed characters: numbers and letters
(except special characters)
NOTE – The App is available for Android (version
4.4 or higher) and iOS (version 8.0 or higher)
devices.
NOTE – If you already have a Candy simply-Fi
user profile, you can login using your credentials.
NOTE – You can browse through the functions
of the whole Candy simply-Fi line-up (Smart
Touch, Smart Fi and Smart Fi+) by taping on the
“Demo” button.
03 04
In the homepage, tap on the icon with the three
bars on the top left to enter your profile, then
tap on “REGISTER NEW APPLIANCE” and select
the name of the product that you want to enroll.
Insert the purchase date of your appliance
(DD/MM/YYYY), then tap on “Proceed”.
05
Insert the 16 digits of the serial number or scan
the QR code on the machine helping you with
the image above. Tap on “Next”. Check the
correctness of the data and tap on “Confirm”.
Once the system has recognized the product,
tap “Next”.
06
On the appliance:
A) Turn the knob on Wi-Fi position;
“MENU WI-FI” appears on display.
B) Within 60 sec, press DELAY START button
for 3 seconds; “BLE - CONNECTING...” appears
on display.
A B
In App - Tap on “Confirm”. Wait for APP to
connect to the machine.
NOTE – In case of any issue, tap “Retry”, making
sure you have enabled Bluetooth on your device
(smartphone / tablet). If the process is not
yet completed correctly, tap “Proceed with
Standard Enrollment”.
NOTE – To ensure correct data transfer, we
recommend that you stay with the device close
to the machine.
07
Insert the password of your home Wi-Fi network.
Select the type of password (WEP or WPA), then
tap on “Confirm”.
NOTE – If this is not automatically synchronised
by the App, please insert the name of your home
Wi-Fi network in the first box; pay attention
to the difference between lowercase and
uppercase.
NOTE – Requirements Wi-Fi network name and
WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
08
Wait until the end of the data transfer process
between the App and the product, then tap
“Confirm”. “REMOTE CONTROL ON” (if the door
is closed) or “REMOTE CONTROL OFF - CLOSE
THE DOOR” (if the door is open) appear on the
machine display.
The enrollment process is now finished.
IF THE SET UP
IS NOT SUCCESSFUL
It’s important to establish a good Wi-Fi signal
strength between the home router and the
appliance: low Wi-Fi signal strength would cause
the failure of the final stage of the set up. To
assess if this is the case, start the connection
process again from Step 1; when you get to
Step 6, place with your device (smartphone
or tablet) next to the router and search for
“WIFIWASHMACHINE-xyzk” net generated
by the machine. If this does not come up as an
option, it means that the router cannot see the
appliance. In this case, we highly recommend
you to bring the router near the machine (if
possible) or contact your internet provider to
purchase a compatible “Wi-Fi Range Extender”
to increase the strenght of the signal.
Remote control mode
Load the machine, add the detergent and close
the door. Select the Wi-Fi position: the display
will show “REMOTE CONTROL ON” and you
will hear the door lock activation. From now on
you can manage your appliance using the App.
NOTE – Make sure that the machine door
is closed. Otherwise, with the door open,
“REMOTE CONTROL OFF - CLOSE THE DOOR”
will appear on the display.
At the end of cycle, turn off the machine by
turning the knob to OFF and wait for the
release of the lock.
go.candy-group.com/rm
END
EN NL PLPT RU CSIT DE ELES FR ZH RO SL HRSR SK
43028922
Quick Guide Candy Rapidò - Enrollment on App
Procedure for devices without Bluetooth 4.0 (or less than 4.0)
At go.candy-group.com/rm you can find the full product manual and the other
languages of this document.
IMPORTANT
This quick guide outlines the steps you
should follow to enroll your appliance
using the App Candy simply-Fi, utilizing
a device without Bluetooth technology.
We recommend you to proceed with
a smartphone/tablet equipped with
this technology to make the procedure
simpler.
If you are using a device with Bluetooth
technology (or higher than 4.0), please
follow the instructions described on the
other side of this guide.
NOTE – The App is available for Android
(version 4.4 or higher) and iOS (version
8.0 or higher) devices.
NOTE* – Requirements Wi-Fi network
name and WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
Download the App !
01
Make a note of the machine Serial
Number (with the help of the image
above) and Wi-Fi Name and Password
(WPA/WEP Key), which are normally
found on the back of your Wi-Fi router
(see requirements in the NOTE*).
Please make sure that your smartphone/
tablet is connected to the same Wi-Fi
network.
NOTE – The frequency of the home Wi-Fi
network has to be set on the 2.4 GHz
band. You can not configure the machine
if your home network is set to the 5 GHz
band.
NOTE – If you are having trouble locating
the WPA/WEP Password, please contact
your Internet Provider.
START
02
Download the Candy simply-Fi App from
the Store.
Open the Candy simply-Fi App and
create your user profile by taping on
“Register”. Accept the privacy policy and
fill in the required fields.
NOTE – User profile password
requirements:
- Maximum length: 32 characters
- Allowed characters: numbers and
letters (except special characters)
NOTE – If you already have a Candy
simply-Fi user profile, you can login using
your credentials.
NOTE – You can browse through the
functions of the whole Candy simply-Fi
line-up (Smart Touch, Smart Fi and Smart
Fi+) by taping on the “Demo” button.
03
In the homepage, tap on the icon with
the three bars on the top left to enter
your profile, then tap on “REGISTER
NEW APPLIANCE” and select the name
of the product that you want to enroll.
04 05 06
Insert the purchase date of your
appliance (DD/MM/YYYY), then tap on
“Proceed”.
Insert the 16 digits of the serial number
you have previously noted or scan the
QR code on the machine (label behind
the porthole). Tap on “Next”. Check
the correctness of the data and tap
on “Confirm”. Once the system has
recognized the product, tap “Next”.
On the appliance:
A) Turn the knob on Wi-Fi position;
“MENU WI-FI” appears on display.
B) Within 60 sec, press TEMPERATURE
button for 3 seconds;
“STD - CONNECTING...” appears
on display.
On the App - Tap on “Confirm”.
Wait for APP to connect to the machine.
NOTE – To ensure correct data transfer,
we recommend that you stay with the
device close to the machine.
A B
Exit the Candy simply-Fi App.
Go to your device Wi-Fi settings.
0807
In the list of available Wi-Fi networks,
select “WIFIWASHMACHINE-xyzk”.
NOTE – If you do not find it, wait few
more seconds or proceed with a new
scan.
09
Exit from the settings of your device.
Return to the Candy simply-Fi App and
wait for the App to detect the appliance.
Once the “Wi-Fi Network is active”
screen appears, tap on “Next”.
10 11
Insert the password of your home Wi-Fi
network.
Select the type of password (WEP or
WPA), then tap on “Confirm”.
NOTE – If this is not automatically
synchronised by the App, please insert
the name of your home Wi-Fi network
in the first box; pay attention to the
difference between lowercase and
uppercase.
NOTE – Requirements Wi-Fi network
name and WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
Wait until the end of the data transfer
process between the App and the
product, then tap “Confirm”. “REMOTE
CONTROL ON” (if the door is closed) or
“REMOTE CONTROL OFF - CLOSE THE
DOOR” (if the door is open) appear on
the machine display.
The enrollment process is now finished.
IF THE SET UP
IS NOT SUCCESSFUL
It’s important to establish a good Wi-Fi
signal strength between the home
router and the appliance: low Wi-Fi signal
strength would cause the failure of the
final stage of the set up. To assess if this
is the case, start the connection process
again from Step 1; when you get to Step
6, place with your device (smartphone
or tablet) next to the router and search
for “WIFIWASHMACHINE-xyzk” net
generated by the machine. If this does
not come up as an option, it means that
the router cannot see the appliance.
In this case, we highly recommend you
to bring the router near the machine
(if possible) or contact your internet
provider to purchase a compatible
“Wi-Fi Range Extender” to increase the
strenght of the signal.
Remote control mode
Load the machine, add the detergent
and close the door. Select the Wi-
Fi position: the display will show
“REMOTE CONTROL ON” and you
will hear the door lock activation.
From now on you can manage your
appliance using the App.
NOTE – Make sure that the machine
door is closed. Otherwise, with the
door open, “REMOTE CONTROL OFF -
CLOSE THE DOOR” will appear on the
display.
At the end of cycle, turn off the
machine by turning the knob to OFF
and wait for the release of the lock.
go.candy-group.com/rm
END
EN NL PLPT RU CSIT DE ELES FR ZH RO SL HRSR SK
43028922