Campbell Scientific RavenXTV CDMA Sierra Wireless Cellular Modem User Manual

RavenXTV CDMA
Sierra Wireless Cellular Modem
Revision: 5/13
Copyright © 2006-2013
Campbell Scientific, Inc.

Warranty

“PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in materials and workmanship under normal use and service for twelve (12) months from date of shipment unless otherwise specified in the corresponding Campbell pricelist or product manual. Products not manufactured, but that are re-sold by Campbell, are warranted only to the limits extended by the original manufacturer. Batteries, fine-wire thermocouples, desiccant, and other consumables have no warranty. Campbell’s obligation under this warranty is limited to repairing or replacing (at Campbell’s option) defective products, which shall be the sole and exclusive remedy under this warranty. The customer shall assume all costs of removing, reinstalling, and shipping defective products to Campbell. Campbell will return such products by surface carrier prepaid within the continental United States of America. To all other locations, Campbell will return such products best way CIP (Port of Entry) INCOTERM® 2010, prepaid. This warranty shall not apply to any products which have been subjected to modification, misuse, neglect, improper service, accidents of nature, or shipping damage. This warranty is in lieu of all other warranties, expressed or implied. The warranty for installation services performed by Campbell such as programming to customer specifications, electrical connections to products manufactured by Campbell, and product specific training, is part of Campbell’s product warranty. CAMPBELL EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Campbell is not liable for any special, indirect, incidental, and/or consequential damages.”

Assistance

Products may not be returned without prior authorization. The following contact information is for US and international customers residing in countries served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs for customers within their territories. Please visit
www.campbellsci.com to determine which Campbell Scientific company serves
your country.
To obtain a Returned Materials Authorization (RMA), contact CAMPBELL SCIENTIFIC, INC., phone (435) 227-9000. After an applications engineer determines the nature of the problem, an RMA number will be issued. Please write this number clearly on the outside of the shipping container. Campbell Scientific’s shipping address is:
CAMPBELL SCIENTIFIC, INC. RMA#_____ 815 West 1800 North Logan, Utah 84321-1784
For all returns, the customer must fill out a “Statement of Product Cleanliness and Decontamination” form and comply with the requirements specified in it. The form is available from our website at www.campbellsci.com/repair. A completed form must be either emailed to repair@campbellsci.com or faxed to (435) 227-9106. Campbell Scientific is unable to process any returns until we receive this form. If the form is not received within three days of product receipt or is incomplete, the product will be returned to the customer at the customer’s expense. Campbell Scientific reserves the right to refuse service on products that were exposed to contaminants that may cause health or safety concerns for our employees.

Table of Contents

PDF viewers: These page numbers refer to the printed version of this document. Use the PDF reader bookmarks tab for links to specific sections.
1. General Description....................................................1
2. Establish Cellular Service..........................................1
2.1 RavenXTV Cellular Coverage/Service Requirements .........................1
3. Specifications .............................................................2
3.1 RavenXTV Specifications....................................................................2
4. Configuration ..............................................................3
4.1 Base Station Requirements for RavenXTV..........................................3
4.2 Datalogger Site Equipment ..................................................................3
4.3 Wiring and Connections.......................................................................6
4.3.1 Modem Connections Using PN 18663 Null Modem Cable ..........6
4.3.2 Modem Connections Using the SC105 .........................................7
4.3.3 Modem Connections Using the SC932A ......................................8
4.4 Power Considerations...........................................................................9
4.5 Automatic Provisioning (Activation) ...................................................9
5. Using AceManager to Program the Modem ...........11
5.1 Configuring the Raven for Dynamic IP .............................................14
6. LoggerNet/PC400 Software Setup...........................15
6.1 Test the Cellular Connection..............................................................17
7. Troubleshooting........................................................18
Appendices
A.
AceManager Setup without Template File............ A-1
B. Configuring the Raven Modem for PPP................ B-1
C. EmailSend Using the Gmail Outgoing SMTP
Server .................................................................... C-1
C.1 Setting up a Gmail Account .............................................................C-1
C.2 Sending to Multiple Addresses ........................................................C-1
C.3 Sending a Text Message to a Phone.................................................C-2
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Table of Contents
D. Troubleshooting Flowchart....................................D-1
Figures
4-1. Antennas for use with the Raven modems .......................................... 5
4-2. Connections using PN 18663 Null Modem Cable............................... 6
4-3. Connections using the SC105.............................................................. 7
4-4. Connections using the SC932A........................................................... 8
7-1. Device Port configuration.................................................................. 21
7-2. AceManager status page showing communications with modem..... 22
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RavenXTV CDMA Sierra Wireless Cellular Modem

1. General Description

This manual provides information for interfacing the Sierra Wireless RavenXTV cellular modem to Campbell Scientific dataloggers. A Sierra Wireless CD ships with the modem that includes Sierra Wireless manuals and software utilities. Sierra Wireless manuals referenced in this manual include:
AceManagerGuide.pdf Raven_XT_UserGuide.pdf Raven_XT_QuickStart.pdf
The RavenXTV digital cellular modem is manufactured by Sierra Wireless for use on the Verizon Wireless Code Division Multiple Access (CDMA)/1xRTT network. The modem is accessed through the Internet using TCP/IP communications protocol using a Static or Dynamic IP address.
A Static IP address is permanently assigned to a particular account and
will always be used whenever the Raven connects to the Internet.
A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5.1, Configuring the Raven for Dynamic IP) to translate a (domain name) to a dynamic IP address, so that the Raven can be contacted by name as if it had a static IP.
A Verizon account can be setup for a Static or Dynamic IP address; a Static IP is preferred. Generally, there is a one-time-per-customer charge to activate a Static IP account. Once activated, additional Static IP accounts may be added at no additional charge.
Template files from CSI’s website (www.campbellsci.com/downloads) are used to configure the RavenXTV modem to function as a serial server or in Point-to­Point protocol (PPP).

2. Establish Cellular Service

2.1 RavenXTV Cellular Coverage/Service Requirements

What you need:
Verizon Wireless CDMA/1xRTT/EVDO coverage at the datalogger site. For a coverage map, refer to: www.verizonwireless.com plans / coverage maps.
CDMA/1xRTT/EVDO Static IP or Dynamic IP account established at Verizon Wireless. Verizon’s Broadband Access Plan is recommended. You will need to request ‘unrestricted IP’.
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RavenXTV CDMA Sierra Wireless Cellular Modem
To setup an account, you will need the ESN number of the modem. The ESN number is listed on a label on the modem and also on the box. To setup an account with Verizon Wireless, call:
888-384-1775 for Business Sales 800-256-4646 for Personal Sales
What you receive from Verizon:
10-digit Mobile Directory Number (MDN) IP address (for a Static IP account only)

3. Specifications

3.1 RavenXTV Specifications

Sierra Wireless RavenXT, model 2227-V
Technology: CDMA 1xRTT, EVDO Rev. A, CDMA IS-95
Bands: 800 MHz Cellular,
1900 MHz PCS
Transmit Frequency: 1850 to 1910 MHz and 824 to 849 MHz
Transmit Power: 1.0 W for 1900 MHz; 0.8 W for 850 MHz
Receiver Frequency: 1930 to 1990 MHz and 869 to 894 MHz
CDMA Throughput: Up to 80 kbps
RS-232 Data Rates: 1200 bps to 115.2 kbps
Serial Interface: RS-232, DB9-F
Serial Protocols: AT Commands, PPP, SLIP, UDP/IP, TCP/IP
RF Antenna Connector: 50 Ohm SMA (female)
Input Current Range: 50 to 250 mA
Typical Current Drain (at 12 Vdc): 50 mA dormant (idle for 10 to 20 seconds),
120 mA transmit/receive
Input Voltage Range: 6 to 28 Vdc
Operating Temperature Range: –30° to +70°C
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Operating Humidity Range: 5% to 95% RH non-condensing
Status LEDs: Power, Network, Signal, Activity
Dimensions
Width: 7.6 cm (3 in) Depth: 2.5 cm (1 in) Length: 10 cm (4 in)
Weight: <0.5 kg (<1 lb)

4. Configuration

4.1 Base Station Requirements for RavenXTV

PC running Campbell Scientific’s LoggerNet or PC400 software, with access to the Internet.

4.2 Datalogger Site Equipment

Raven modem with power cable (included with modem).
Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
RavenXTV CDMA Sierra Wireless Cellular Modem
CR3000, CR800.
Modem Interface
If connecting to CS I/O port:
SC105 or SC932A Interface—connects the modem to the 21X, CR510, CR10(X), CR7, or other dataloggers’ CS I/O port.
The SC105 must be configured for use with the modem using the Device Configuration Utility. Settings should be:
CS I/O Mode: SDC Address 7 RS-232 Mode: Modem Baud Rate: 115.2K or 9600 baud depending on datalogger model 8 data bits, 1 stop bit, no parity
If connecting to RS-232 port:
PN 18663 Null Modem Cable—connects the modem to the CR23X, CR3000, CR800, CR2XX, CR1000, or CR5000 RS-232 port.
PN 14394 Raven Mounting Kit—includes mounting hardware for securing
the modem to below-referenced environmental enclosure and a 9-pin male to 9-pin female cable.
Antenna—the following antennas are available from Campbell Scientific.
Contact a Campbell Scientific applications technician for help in determining the best antenna for your application.
o The 20679 is a dual-band, omnidirectional antenna for our CDMA
and GPRS digital-cellular modems. It covers both the 800-MHz band and the 1.9-GHz band. For the 800-MHz band, the 20679 provides a
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RavenXTV CDMA Sierra Wireless Cellular Modem
0-dBd gain. For the 1.9-GHz band, the 20679 provides a 3-dBd gain. This antenna is recommended for locations where cellular coverage is strong.
The 20679 includes a mount/u-bolt assembly that allows the antenna to be mounted to a mast, crossarm, or user-supplied pole (outer diameter of up to 3.8 cm (1.5 in)).
o The 18285 1 dBd omnidirectional antenna. This antenna is dual band,
covering both the 800 MHz and 1.9 GHz bands, and is strongly recommended where cellular coverage is strong. The 18285 includes a mount/u-bolt assembly for attaching the antenna to a mast, post, or crossarm up to 3.8 cm (1.5 in) in diameter.
o The 14454 9dBd Yagi Antenna is a higher gain antenna that should be
“aimed” at the service provider’s antenna. The 14454 is a 800 MHz antenna and bracket/u-bolt assembly for attaching the antenna to a mast or post. This antenna is recommended for fringe areas that require a higher gain antenna.
o The 21831 Half-Wave Dipole Whip Antenna is a lower gain antenna
used in transmitting short distances. It is an 800 MHz cellular antenna that terminates in a SMA Male connector for attachment to the modem. This antenna is intended for use inside the enclosure. Please note that the backplate of the enclosure is a grounded plane. If it is interposed between the antenna and the cell tower, it may attenuate the strength of the transmission signal. Simply turning the enclosure 90 to 180 degrees on its mounting mast may solve weak transmission issues.
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RavenXTV CDMA Sierra Wireless Cellular Modem
PN 20679 Omni Directional Antenna
PN 18285 1 dBd Omni Directional Antenna
PN 14454 9dBd Directional Yagi Antenna
PN 21831 Half-Wave Dipole Whip Antenna
FIGURE 4-1. Antennas for use with the Raven modems
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RavenXTV CDMA Sierra Wireless Cellular Modem
Power Supply (see power considerations).
Environmental Enclosure—ENC10/12, ENC12/14, or ENC16/18.

4.3 Wiring and Connections

4.3.1 Modem Connections Using PN 18663 Null Modem Cable

PN 18663 Null Modem Cable is used to connect the modem to the CR23X, CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port (not compatible with the 21X, CR510, CR10X, or CR7 dataloggers).
Wiring:
Red 12V (or switched 12V)
Black G
White Not Used
6
PN 18663
FIGURE 4-2. Connections using PN 18663 Null Modem Cable
RavenXTV CDMA Sierra Wireless Cellular Modem

4.3.2 Modem Connections Using the SC105 .3.2 Modem Connections Using the SC105

The SC105 interface is used to connect the modem to a datalogger’s CS I/O
The SC105 interface is used to connect the modem to a datalogger’s CS I/O port, and is recommended for dataloggers with the PakBus operating system.
port, and is recommended for dataloggers with the PakBus operating system.
Wiring:
Red 12V (or switched 12V)
Black G
White Not Used
10873 serial cable provided with the SC105
SC105 Settings:
CS I/O Mode: SDC Address 7 RS-232 Mode: Modem Baud Rate: 115.2K or 9600 baud depending on datalogger model 8 data bits, 1 stop bit, no parity
FIGURE 4-3. Connections using the SC105
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RavenXTV CDMA Sierra Wireless Cellular Modem

4.3.3 Modem Connections Using the SC932A .3.3 Modem Connections Using the SC932A

The SC932A interface is used to connect the modem to the CS I/O port, and is
The SC932A interface is used to connect the modem to the CS I/O port, and is recommended for dataloggers with the mixed-array operating system (e.g., the
recommended for dataloggers with the mixed-array operating system (e.g., the CR10X).
CR10X).
Wiring:
Red 12V (or switched 12V)
Black G
White Not Used
8
10873 serial cable provided with the SC932A
FIGURE 4-4. Connections using the SC932A
RavenXTV CDMA Sierra Wireless Cellular Modem

4.4 Power Considerations

A power cable included with the modem connects to the datalogger’s 12 V or switched 12 V terminal. Connection to the switched 12 V terminal allows the datalogger to switch power to the modem during scheduled transmission intervals if desired. Connect the red lead wire to 12 V for constant power and to SW12 for program-controlled power, and the black lead to G (ground). The white wire lead has no function and can be ignored.
When using the switched 12 V terminal, the modem can typically be powered with a BP12 battery, CH100 charger/regulator, and SP10 solar panel.

4.5 Automatic Provisioning (Activation)

NOTE
CAUTION
It is recommended that the modem be provisioned and tested in the office (assuming there is cellular coverage) rather than in the field.
One of the special features of your RavenXTV is the ability to activate itself automatically. When you first power on the RavenXTV, it will check to see if it has been activated with account data. If it finds that it has not yet been activated, the RavenXTV will attempt to retrieve the account data from the Verizon network using Over-the-Air Service Provisioning (OTASP).
You need to have an account with Verizon before you attempt automatic activation. If you have not ordered an account from Verizon for your RavenXTV, it will not succeed at activating.
1. Attach the antenna to your RavenXTV.
2. Plug the RavenXTV into power.
3. While the LED lights cycle from the outside to the inside, the RavenXTV
is attempting to download its account information. The download process may take one to two minutes to complete.
CAUTION
Do not move your RavenXTV while it is being programmed.
4. When the Network lights illuminate, your RavenXTV has successfully
completed OTASP and is registered on the Verizon network.
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