Campbell Scientific RavenXTG Sierra Wireless Cellular Modem User Manual
RavenXTG GPRS/EDGE
Sierra Wireless Cellular Modem
Revision: 12/13
Copyright © 2006-2013
Campbell Scientific, Inc.
Warranty
“PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are
warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in
materials and workmanship under normal use and service for twelve (12)
months from date of shipment unless otherwise specified in the corresponding
Campbell pricelist or product manual. Products not manufactured, but that are
re-sold by Campbell, are warranted only to the limits extended by the original
manufacturer. Batteries, fine-wire thermocouples, desiccant, and other
consumables have no warranty. Campbell’s obligation under this warranty is
limited to repairing or replacing (at Campbell’s option) defective products,
which shall be the sole and exclusive remedy under this warranty. The
customer shall assume all costs of removing, reinstalling, and shipping
defective products to Campbell. Campbell will return such products by surface
carrier prepaid within the continental United States of America. To all other
locations, Campbell will return such products best way CIP (Port of Entry)
INCOTERM® 2010, prepaid. This warranty shall not apply to any products
which have been subjected to modification, misuse, neglect, improper service,
accidents of nature, or shipping damage. This warranty is in lieu of all other
warranties, expressed or implied. The warranty for installation services
performed by Campbell such as programming to customer specifications,
electrical connections to products manufactured by Campbell, and product
specific training, is part of Campbell’s product warranty. CAMPBELL
EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Campbell is not liable for any special, indirect,
incidental, and/or consequential damages.”
Assistance
Products may not be returned without prior authorization. The following
contact information is for US and international customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle
repairs for customers within their territories. Please visit
www.campbellsci.com to determine which Campbell Scientific company serves
your country.
To obtain a Returned Materials Authorization (RMA), contact CAMPBELL
SCIENTIFIC, INC., phone (435) 227-9000. After an application engineer
determines the nature of the problem, an RMA number will be issued. Please
write this number clearly on the outside of the shipping container. Campbell
Scientific’s shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784
For all returns, the customer must fill out a “Statement of Product Cleanliness
and Decontamination” form and comply with the requirements specified in it.
The form is available from our website at www.campbellsci.com/repair. A
completed form must be either emailed to repair@campbellsci.com or faxed to
(435) 227-9106. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
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concerns for our employees.
Table of Contents
PDF viewers: These page numbers refer to the printed version of this document. Use the
PDF reader bookmarks tab for links to specific sections.
1. General Description....................................................1
2. Establish Cellular Service..........................................1
2.1 RavenXTG Cellular Coverage/Service Requirements .........................1
3. Specifications .............................................................2
3.1 RavenXTG Specifications....................................................................2
4. Configuration ..............................................................3
4.1 Base Station Requirements for RavenXTG..........................................3
4.2 Datalogger Site Equipment ..................................................................3
4.3 Wiring and Connections.......................................................................6
4.3.1 Modem Connections Using PN 18663 Null Modem Cable..........6
4.3.2 Modem Connections Using the SC105 .........................................7
4.3.3 Modem Connections Using the SC932A ......................................8
4.4 Power Considerations...........................................................................9
4.5 Automatic Provisioning (Activation) ...................................................9
5. Using AceManager to Program the Modem ...........11
5.1 Configuring the RavenXTG for Dynamic IP .....................................15
6. LoggerNet/PC400 Software Setup...........................17
6.1 Test the Cellular Connection..............................................................19
7. Troubleshooting........................................................20
Appendices
A.
AceManager Setup without Template File............ A-1
B. Installation of SIM Card in the RavenXTG ............ B-1
C. Configuring the RavenXTG Modem for PPP ........ C-1
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Table of Contents
D. EmailSend Using the Gmail Outgoing SMTP
Server.....................................................................D-1
D.1 Setting up a Gmail Account............................................................. D-1
D.2 Sending to Multiple Addresses........................................................ D-1
D.3 Sending a Text Message to a Phone ................................................ D-2
E. Troubleshooting Flowchart.................................... E-1
Figures
4-1. Antennas for use with the Raven modems .......................................... 5
4-2. Connections using PN 18663 Null Modem Cable............................... 6
4-3. Connections using the SC105.............................................................. 7
4-4. Connections using the SC932A........................................................... 8
7-1. Device Port configuration.................................................................. 24
7-2. AceManager status page showing communications with modem..... 25
B-1. Modem faceplate ............................................................................. B-1
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RavenXTG GPRS/EDGE Sierra Wireless
Cellular Modem
1. General Description
This manual provides information for interfacing the Sierra Wireless
RavenXTG cellular modem to Campbell Scientific dataloggers. A Sierra
Wireless CD ships with the modem that includes Sierra Wireless manuals and
software utilities. Sierra Wireless manuals referenced in this manual include:
AceManagerGuide.pdf
Raven_XT_UserGuide.pdf
Raven_XT_QuickStart.pdf
The RavenXTG digital cellular modem is manufactured by Sierra Wireless for
use on the AT&T General Packet Radio Service (GPRS) network. The modem
is accessed through the Internet using TCP/IP communications protocol using a
Static or Dynamic IP address.
• A Static IP address is permanently assigned to a particular account and
will always be used whenever the RavenXTG connects to the Internet.
• A Dynamic IP address is assigned on a “need to have” basis. A dynamic
IP address is used with a service such as IP Manager (Section 5.1,
Configuring the RavenXTG for Dynamic IP) to translate a (domain name)
to a dynamic IP address, so that the RavenXTG can be contacted by name
as if it had a static IP.
An AT&T GPRS/EDGE account can be setup for a Static or Dynamic IP
address. A data account with the I2gold APN as described in Section 2.1,
RavenXTG Ceullar Coverage/Service Requirements, will have a Static IP
address.
Template files from CSI’s website (www.campbellsci.com/downloads) are used
to configure the RavenXTG modem to function as a serial server or in Point-toPoint protocol (PPP).
2. Establish Cellular Service
2.1 RavenXTG Cellular Coverage/Service Requirements
What you need:
• AT&T GPRS/EDGE coverage at the datalogger site (for a coverage
map refer to: www.wireless.att.com/coverageviewer)
• GPRS/EDGE business account established with AT&T
To setup a GPRS/EDGE business account, contact your AT&T Business
Account Representative or Blu-Telecommunication.
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
Blu-Telecommunication is part of the Alliance Channel with AT&T, and can
assist any customer nationwide. Blu-Telecommunication will contact AT&T
and work with an AT&T account manager to setup an account.
Contact information for Blu-Telecommunication:
Phone number: (877) 422-2616, or Email box: i2gold@blu-tel.com
What to ask for: M2M Setup
Who to ask for: Carlos Morales or Andy Tran
An Access Point Name (APN) must be added onto the account, which makes
the modem accessible through the Internet. For networks with fewer than (30)
modems, the standard ‘I2Gold APN’ can be used; networks with more than
(30) modems will require a ‘Custom APN’. A Custom APN has a setup fee
starting at $500, and takes a minimum of 7 to 14 business days to complete.
The user must program the APN name into the modem as described in Section
5, Using AceManager to Program the Modem.
AT&T will provide a SIM card for each modem. The SIM card must be
installed inside of the modem as described in Appendix B, Installation of SIM
Card in the RavenXTG. In addition to the SIM card, you should receive:
• 10-digit MSISDN number (telephone number associated with the
SIM, used for billing)
3. Specifications
3.1 RavenXTG Specifications
Sierra Wireless RavenXT, model G2212-C GPRS modem
Technology: GPRS (MS-12)
Bands: Quadband,
1900/850 MHz and 1800/900 MHz
Transmit Frequency: 1850 to 1910 MHz and 824 to 849 MHz
Transmit Power: 1.0 W for 1900 MHz; 0.8 W for 850 MHz
Receiver Frequency: 1930 to 1990 MHz and 869 to 894 MHz
GPRS Throughput: up to 70 kbps
RS-232 Data Rates: 1200 bps to 115.2 kbps
Serial Interface: RS-232, DB9-F
• IP Address and APN for GPRS/EDGE service
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Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP
RF Antenna Connector: 50 Ohm SMA (female)
Input Current Range: 40 to 250 mA
Typical Current Drain (at 12 Vdc): 50 mA dormant (idle for 10 to 20 seconds),
120 mA transmit/receive
Input Voltage Range: 6 to 28 Vdc
Operating Temperature Range: –30° to +65°C
Operating Humidity Range: 5% to 95% RH non-condensing
Status LEDs: Power, Network, Signal, Activity
Dimensions
Width: 7.6 cm (3 in)
Depth: 2.5 cm (1 in)
Length: 10 cm (4 in)
Weight: <0.5 kg (<1 lb)
4. Configuration
4.1 Base Station Requirements for RavenXTG
RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
PC running Campbell Scientific’s LoggerNet or PC400 software, with access
to the Internet.
4.2 Datalogger Site Equipment
• RavenXTG modem with power cable (included with modem).
• Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,
CR3000, CR800.
• Modem Interface
If connecting to CS I/O port:
SC105 or SC932A Interface—connects the modem to the 21X,
CR510, CR10(X), CR7, or other dataloggers’ CS I/O port.
The SC105 must be configured for use with the modem using the
Device Configuration Utility. Settings should be:
CS I/O Mode: SDC Address 7
RS-232 Mode: Modem
Baud Rate: 115.2K or 9600 baud depending on datalogger model
8 data bits, 1 stop bit, no parity
If connecting to RS-232 port:
PN 18663 Null Modem Cable—connects the modem to the
CR23X, CR3000, CR800, CR2XX, CR1000, or CR5000 RS-232
port.
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
• PN 14394 Raven Mounting Kit—includes mounting hardware for securing
the modem to below-referenced environmental enclosure and a 9-pin male
to 9-pin female cable.
• Antenna—the following antennas are available from Campbell Scientific.
Contact a Campbell Scientific applications technician for help in
determining the best antenna for your application.
o The 20679 is a dual-band, omnidirectional antenna for our CDMA
and GPRS/EDGE digital-cellular modems. It covers both the 800MHz band and the 1.9-GHz band. For the 800-MHz band, the 20679
provides a 0-dBd gain. For the 1.9-GHz band, the 20679 provides a
3-dBd gain. This antenna is recommended for locations where
cellular coverage is strong.
The 20679 includes a mount/u-bolt assembly that allows the antenna
to be mounted to a mast, crossarm, or user-supplied pole (outer
diameter of up to 3.8 cm (1.5 in)).
o The 18285 1 dBd omnidirectional antenna. This antenna is dual band,
covering both the 800 MHz and 1.9 GHz bands, and is strongly
recommended where cellular coverage is strong. The 18285 includes
a mount/u-bolt assembly for attaching the antenna to a mast, post, or
crossarm up to 3.8 cm (1.5 in) in diameter.
o The 14454 9dBd Yagi Antenna is a higher gain antenna that should be
“aimed” at the service provider’s antenna. The 14454 is a 800 MHz
antenna and bracket/u-bolt assembly for attaching the antenna to a
mast or post. This antenna is recommended for fringe areas that
require a higher gain antenna.
o The 21831 Half-Wave Dipole Whip Antenna is a lower gain antenna
used in transmitting short distances. It is an 800 MHz cellular antenna
that terminates in a SMA Male connector for attachment to the
modem. This antenna is intended for use inside the enclosure. Please
note that the backplate of the enclosure is a grounded plane. If it is
interposed between the antenna and the cell tower, it may attenuate
the strength of the transmission signal. Simply turning the enclosure
90 to 180 degrees on its mounting mast may solve weak transmission
issues.
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
PN 20679 Omni Directional Antenna
PN 18285 1 dBd Omni Directional Antenna
PN 14454 9dBd Directional Yagi Antenna
PN 21831 Half-Wave Dipole Whip Antenna
FIGURE 4-1. Antennas for use with the Raven modems
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
• Power Supply (see power considerations).
• Environmental Enclosure—ENC10/12, ENC12/14, or ENC16/18.
4.3 Wiring and Connections
4.3.1 Modem Connections Using PN 18663 Null Modem Cable
PN 18663 Null Modem Cable is used to connect the modem to the CR23X,
CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port (not compatible
with the 21X, CR510, CR10X, or CR7 dataloggers).
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
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PN 18663
FIGURE 4-2. Connections using PN 18663 Null Modem Cable
RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
4.3.2 Modem Connections Using the SC105 .3.2 Modem Connections Using the SC105
The SC105 interface is used to connect the modem to a datalogger’s CS I/O
The SC105 interface is used to connect the modem to a datalogger’s CS I/O
port, and is recommended for dataloggers with the PakBus operating system.
port, and is recommended for dataloggers with the PakBus operating system.
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
10873 serial cable
provided with the SC105
SC105 Settings:
CS I/O Mode: SDC Address 7
RS-232 Mode: Modem
Baud Rate: 115.2K or 9600 baud depending on datalogger model
8 data bits, 1 stop bit, no parity
FIGURE 4-3. Connections using the SC105
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
4.3.3 Modem Connections Using the SC932A .3.3 Modem Connections Using the SC932A
The SC932A interface is used to connect the modem to the CS I/O port, and is
The SC932A interface is used to connect the modem to the CS I/O port, and is
recommended for dataloggers with the mixed-array operating system (e.g., the
recommended for dataloggers with the mixed-array operating system (e.g., the
CR10X).
CR10X).
Wiring:
Red 12V (or
switched 12V)
Black G
White Not Used
8
10873 serial cable
provided with the SC932A
FIGURE 4-4. Connections using the SC932A
RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
4.4 Power Considerations
A power cable included with the modem connects to the datalogger’s 12 V or
switched 12 V terminal. Connection to the switched 12 V terminal allows the
datalogger to switch power to the modem during scheduled transmission
intervals if desired. Connect the red lead wire to 12 V for constant power and
to SW12 for program-controlled power, and the black lead to G (ground). The
white wire lead has no function and can be ignored.
When using the switched 12 V terminal, the modem can typically be powered
with a BP12 battery, CH100 charger/regulator, and SP10 solar panel.
4.5 Automatic Provisioning (Activation)
NOTE
CAUTION
It is recommended that the modem be provisioned and tested in
the office (assuming there is cellular coverage) rather than in the
field.
One of the special features of your RavenXTG is the ability to activate itself
automatically. When you first power on the RavenXTG, it will check to see if
it has been activated with account data. If it finds that it has not yet been
activated, the RavenXTG will attempt to retrieve the account data from the
AT&T network using Over-the-Air Service Provisioning (OTASP).
You need to have an account with AT&T before you
attempt automatic activation. If you have not ordered an
account from AT&T for your RavenXTG, it will not succeed
at activating.
1. Attach the antenna to your RavenXTG.
2. Plug the RavenXTG into power.
3. While the LED lights cycle from the outside to the inside, the RavenXTG
is attempting to download its account information. The download process
may take one to two minutes to complete.
CAUTION
Do not move your RavenXTG while it is being
programmed.
4. When the Network lights illuminate, your RavenXTG has successfully
completed OTASP and is registered on the AT&T network.
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RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
Indicator Lights
When your RavenXTG is connected to power and an antenna, there is a
specific pattern to the lights to indicate its operation mode.
• Network—Indicates a successful connection to the cellular network with
an IP address given and a channel acquired.
• Signal—Light shows the strength of the signal and may be nearly solid
(strong signal) or flashing (weaker signal). A slow flash indicates a very
weak signal.
• Activity—Lights will flash as data is transferred to and from the PinPoint
modem on the remote network.
• Power—Indicates the power adapter is connected and there is power
getting to the RavenXTG.
• The Reset button (on the left side of the RavenXTG) has two functions.
If it is quickly depressed and released, the modem will simply power cycle
the internal hardware. If, however, the reset is depressed and held for
several seconds (count to 10 slowly and wait for the power light to go off
after the light pattern stops), the ALEOS configuration settings will return
to the factory defaults.
Light Patterns
The LEDs on the front of the modem will respond in different patterns to
indicate modem states.
• Normal—Each LED, mentioned above, lit as applicable.
• Start up—The LEDs will cycle from left to right.
• PassThru Mode—Network and Signal LEDs will blink in tandem. The
Activity LED will blink when transmitting or receiving data.
10
• SOS—The Network LED blinks.
• Configuration Reset—The LEDs will cycle left to right and then right to
left 4 times.
RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem
• Authentication Failure—The Network, Signal, and Activity LEDs blink
every 2 seconds. Contact the cellular provider and have the account
information verified, and verify the modem is located in an area covered
by cellular service.
• Data Retry—The Network, Signal, and Activity LEDs blink every 3
seconds.
5. Using AceManager to Program the Modem
After the RavenXTG has been provisioned, certain settings have to be changed
for the modem to be compatible with CSI dataloggers. The recommended way
to change the settings is to send a template file to the modem using the
AceManager utility.
The AceManager utility is on the CD that ships with the RavenXTG modem
and is also available from Sierra Wireless (www.sierrawireless.com/support).
To install AceManager from the Sierra Wireless CD, click on the
“AceManager” link under Modem Utilities and follow the prompts. Once the
application has been installed, it can be run from the Windows Start menu or
from the icon on the desktop.
Template files from CSI’s website (www.campbellsci.com/downloads) are used
to configure the RavenXTG modem to function as a serial server or in Point-toPoint protocol (PPP):
Template files for the RavenXTG Description
RavenXTG GPRS/EDGE Template
115200
RavenXTG GPRS/EDGE Template
9600
RavenXTG GPRS/EDGE PPP
Template 115200
* CR1000, CR800, CR3000
** CR200(X), CR10(X), CR510, CR500, 21X, and CR7
As a serial server, the modem has an IP address and port number (3001) for the
RavenXTG’s RS-232 port. LoggerNet sends data via TCP/IP over the Internet
to the datalogger. The modem removes the data from the TCP packet and
sends the data out the RS-232 port to the datalogger. Returning data is put into
a TCP packet by the modem and sent back to LoggerNet.
Serial server mode, for newer
dataloggers* that support 115200
baud, recommended for most
applications
Serial server mode, for older
dataloggers** that support 9600 baud
PPP mode, for newer dataloggers*
When configured as PPP, the RavenXTG functions as a router, routing TCP/IP
communications to the IP stack of the datalogger. PPP enables the datalogger
to send/receive messages via email, HTTP, FTP to and from the datalogger,
and it allows concurrent communications between networked dataloggers and
LoggerNet.
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