Campbell TCAV Product Manual

TCAV

Averaging Soil

Thermocouple Probe

Revision

Copyright ©
Campbell Scientific, Inc.

: 7/18

1990 – 2018

Limited Warranty

“Products manufactured by CSI are warranted by CSI to be free from defects in
materials and workmanship under normal use and service for twelve months
from the date of shipment unless otherwise specified in the corresponding
product manual. (Product manuals are available for review online at

www.campbellsci.com.) Products not manufactured by CSI, but that are resold

by CSI, are warranted only to the limits extended by the original manufacturer.
Batteries, fine-wire thermocouples, desiccant, and other consumables have no
warranty. CSI’s obligation under this warranty is limited to repairing or
replacing (at CSI’s option) defective Products, which shall be the sole and
exclusive remedy under this warranty. The Customer assumes all costs of
removing, reinstalling, and shipping defective Products to CSI. CSI will return
such Products by surface carrier prepaid within the continental United States of
America. To all other locations, CSI will return such Products best way CIP
(port of entry) per Incoterms ® 2010. This warranty shall not apply to any
Products which have been subjected to modification, misuse, neglect, improper
service, accidents of nature, or shipping damage. This warranty is in lieu of all
other warranties, expressed or implied. The warranty for installation services
performed by CSI such as programming to customer specifications, electrical
connections to Products manufactured by CSI, and Product specific training, is
part of CSI's product warranty. CSI EXPRESSLY DISCLAIMS AND

EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. CSI hereby disclaims,
to the fullest extent allowed by applicable law, any and all warranties and
conditions with respect to the Products, whether express, implied or
statutory, other than those expressly provided herein.”

Assistance

Products may not be returned without prior authorization. The following
contact information is for US and international customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs
for customers within their territories. Please visit www.campbellsci.com to
determine which Campbell Scientific company serves your country.

To obtain a Returned Materials Authorization (RMA) number, contact
CAMPBELL SCIENTIFIC, INC., phone [phone]. Please write the
issued RMA number clearly on the outside of the shipping container. Campbell
Scientific’s shipping address is:

CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784

For all returns, the customer must fill out a “Statement of Product Cleanliness
and Decontamination” form and comply with the requirements specified in it.
The form is available from our website at www.campbellsci.com/repair. A
completed form must be either emailed to [e-mail] or faxed to
[phone]. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
receipt or is incomplete, the product will be returned to the customer at the
customer’s expense. Campbell Scientific reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.