Campbell LS300G-EU User Manual

LS300G-EU

GSM/GPRS/EDGE/HSPA+

Sierra Wireless Cellular Modem

Issued: 4.8.15

Copyright © 2014-2015 Campbell Scientific Inc.

Printed under licence by Campbell Scientific Ltd.

CSL 1082

USER MANUAL

Guarantee

This equipment is guaranteed against defects in materials and workmanship.
This guarantee applies for 24 months from date of delivery. We will repair or
replace products which prove to be defective during the guarantee period
provided they are returned to us prepaid. The guarantee will not apply to:



Equipment which has been modified or altered in any way without the

written permission of Campbell Scientific



Batteries



Any product which has been subjected to misuse, neglect, acts of God or

damage in transit.

Campbell Scientific will return guaranteed equipment by surface carrier
prepaid. Campbell Scientific will not reimburse the claimant for costs incurred

in removing and/or reinstalling equipment. This guarantee and the Company’s

obligation thereunder is in lieu of all other guarantees, expressed or implied,
including those of suitability and fitness for a particular purpose. Campbell
Scientific is not liable for consequential damage.

Please inform us before returning equipment and obtain a Repair Reference
Number whether the repair is under guarantee or not. Please state the faults as
clearly as possible, and if the product is out of the guarantee period it should
be accompanied by a purchase order. Quotations for repairs can be given on
request. It is the policy of Campbell Scientific to protect the health of its
employees and provide a safe working environment, in support of this policy a

“Declaration of Hazardous Material and Decontamination” form will be

issued for completion.

When returning equipment, the Repair Reference Number must be clearly
marked on the outside of the package. Complete the “Declaration of
Hazardous Material and Decontamination” form and ensure a completed copy
is returned with your goods. Please note your Repair may not be processed if
you do not include a copy of this form and Campbell Scientific Ltd reserves
the right to return goods at the customers’ expense.

Note that goods sent air freight are subject to Customs clearance fees which
Campbell Scientific will charge to customers. In many cases, these charges are
greater than the cost of the repair.

Campbell Scientific Ltd,

80 Hathern Road,

Shepshed, Loughborough, LE12 9GX, UK

Tel: [phone]

Fax: [phone]

Email: [e-mail]

www.campbellsci.co.uk

PLEASE READ FIRST

About this manual

Please note that this manual was originally produced by Campbell Scientific Inc. primarily for the North
American market. Some spellings, weights and measures may reflect this origin.

Some useful conversion factors:

Area: 1 in2 (square inch) = 645 mm2

Length: 1 in. (inch) = 25.4 mm

1 ft (foot) = 304.8 mm
1 yard = 0.914 m
1 mile = 1.609 km

Mass: 1 oz. (ounce) = 28.35 g

1 lb (pound weight) = 0.454 kg

Pressure: 1 psi (lb/in2) = 68.95 mb

Volume: 1 UK pint = 568.3 ml

1 UK gallon = 4.546 litres
1 US gallon = 3.785 litres

In addition, while most of the information in the manual is correct for all countries, certain information
is specific to the North American market and so may not be applicable to European users.

Differences include the U.S standard external power supply details where some information (for
example the AC transformer input voltage) will not be applicable for British/European use. Please note,

however, that when a power supply adapter is ordered it will be suitable for use in your country.

Reference to some radio transmitters, digital cell phones and aerials may also not be applicable
according to your locality.

Some brackets, shields and enclosure options, including wiring, are not sold as standard items in the
European market; in some cases alternatives are offered. Details of the alternatives will be covered in
separate manuals.

Part numbers prefixed with a “#” symbol are special order parts for use with non-EU variants or for
special installations. Please quote the full part number with the # when ordering.

Recycling information

At the end of this product’s life it should not be put in commercial or domestic refuse but
sent for recycling. Any batteries contained within the product or used during the
products life should be removed from the product and also be sent to an appropriate
recycling facility.

Campbell Scientific Ltd can advise on the recycling of the equipment and in some cases
arrange collection and the correct disposal of it, although charges may apply for some
items or territories.

For further advice or support, please contact Campbell Scientific Ltd, or your local agent.

Campbell Scientific Ltd, 80 Hathern Road, Shepshed, Loughborough, LE12 9GX, UK

Tel: [phone] Fax: [phone]

Email: [e-mail]

www.campbellsci.co.uk

Precautions

DANGER — MANY HAZARDS ARE ASSOCIATED WITH INSTALLIN G, USING, MAINTAINING, AND WORKING ON
OR AROUND TRIPODS, TOWERS, AND ANY ATTACHMENTS T O TRIP ODS AND T OWERS SUCH AS SENSORS,
CROSSARMS, ENCLOSURES, ANTENNAS, ETC. FAILURE TO PROPERLY AND COM P LE TE LY AS S E MB LE ,
INSTALL, OPERATE, USE, AND MAINTAIN TRIPODS, TOWERS, AND ATTACHMENTS, AND F AI LURE TO HEED
WARNINGS, INCREASES THE RISK OF DEATH, ACCIDENT, SERIOUS INJURY, PROPERTY DAMAGE, AND
PRODUCT FAILURE. TAKE ALL REASONABLE PRECAUTIONS TO AVOID THESE HAZARDS. CHECK WITH YOUR
ORGANIZATION'S SAFETY COORDINATOR (OR POLICY) FOR PROCE DURES AND REQUIRED PROTECTIVE
EQUIPMENT PRIOR TO PERFORMING ANY WORK.

Use tripods, towers, and attachments to tripods and towers only for purposes for which they are designed. Do not
exceed design limits. Be familiar and comply with all instructions provided in product manuals. Manuals are
available at www.campbellsci.eu or by telephoning [phone] (UK). You are responsible for conformance
with govern i ng codes and regulations, includi ng safety regulations, and the integri ty and location of structures or land
to which towers, tripods, and any attachments are attached. Installation sites should be evaluated and approved by a
qualified engineer. If questions or concerns arise regarding installation, use, or maintenance of tripods, towers,
attachments, or electrical connections, consult with a licensed and qualified engineer or electrician.

General

• Prior to performing site or installation work, obtain required approvals and permits. Comply with all

governing structure-height regulations, such as those of the FAA in the USA.

• Use only qualified personnel for installation, use, and maintenance of tripods and towers, and any

attachments to tripods and towers. The use of licensed and qualified contractors is highly recommended.

• Read all applicable instructions carefully and understand procedures thoroughly before beginning work.

• Wear a hardhat and eye protection, and take other appropriate safety precautions while working on or

around tripods and towers.

• Do not climb tripods or towers at any time, and prohibit climbing by other persons. Take reasonable

precautions to secure tripod and tower sites from trespassers.

• Use only manufacturer recommended parts, materials, and tools.

Utility and Electrical

• You can be killed or sustain serious bodily injury if the tripod, tower, or attachments you are installing,

constructing, using, or maintaining, or a tool, stake, or anchor, come in contact with overhead or
underground utility lines.

• Maintain a distance of at least one-and-one-half times structure height, or 20 feet, or the distance

required by applicable law, whichever is greater, between overhead utility lines and the structure (tripod,
tower, attachments, or tools).

• Prior to performing site or installation work, inform all utility companies and have all underground utilities

marked.

• Comply with all electrical codes. Electrical equipment and related grounding devices should be installed

by a licensed and qualified electrician.

Elevated Work and Weather

• Exercise extreme caution when performing elevated work.

• Use appropriate equipment and safety practices.

• During installation and maintenance, keep tower and tripod sites clear of un-trained or non-essential

personnel. Take precautions to prevent elevated tools and objects from dropping.

• Do not perform any work in inclement weather, including wind, rain, snow, lightning, etc.

Maintenance

• Periodically (at least yearly) check for wear and damage, including corrosion, stress cracks, frayed cables,

loose cable clamps, cable tightness, etc. and take necessary corrective actions.

• Periodically (at least yearly) check electrical ground connections.

WHILE EVERY ATTEMPT IS MADE TO EMBODY THE HIGHEST DEGREE OF SAFETY IN ALL CAMPBELL
SCIENTIFIC PRODUCTS, THE CUSTOMER ASSUMES ALL RISK FROM ANY INJURY RESULTING FROM IMPROPER
INSTALLATION, USE, OR MAINTENANCE OF TRIPODS, TOWERS, OR ATTACHMENTS TO TRIPODS AND TOWERS
SUCH AS SENSORS, CROSSARMS, ENCLOSURES, ANTENNAS, ETC.

i

Contents

PDF viewers: These page numbers refer to the printed version of this document. Use the
PDF reader bookmarks tab for links to specific sections.

1. Introduction ................................................................ 1

2. Cautionary Statements .............................................. 1

3. Initial Inspection ........................................................ 1

3.1 Ships With List .................................................................................... 1

4. Quickstart ................................................................... 2

4.1 Establish Cellular Service .................................................................... 2

4.2 Install the SIM Card ............................................................................. 2

4.3 Configure LS300G-EU ........................................................................ 3

4.4 Set up LoggerNet ................................................................................. 5

4.5 Set Up Hardware .................................................................................. 7

4.6 Test the Connection ............................................................................. 7

5. Overview ..................................................................... 8

6. Specifications ............................................................ 8

6.1 LS300G-EU Specifications .................................................................. 8

7. Installation .................................................................. 9

7.1 Base Station Requirements for LS300G-EU ........................................ 9

7.2 Datalogger Site Equipment .................................................................. 9

7.3 Wiring and Connections ..................................................................... 10

7.3.1 Modem Connection to the RS-232 Port ...................................... 10

7.3.2 Modem Connections to CS I/O Port Using the SC105 ............... 11

7.3.3 Modem Connection to the CS I/O Port Using the SC932A ........ 13

7.3.4 Antenna Connection.................................................................... 13

7.4 Power Considerations ........................................................................ 14

7.5 AceManager and Template Files ....................................................... 14

7.6 Enabling PPP Mode ........................................................................... 17

8. Operation .................................................................. 19

8.1 Ports ................................................................................................... 19

8.2 LED Indicator Lights ......................................................................... 19

8.3 Reset Button ....................................................................................... 20

9. Troubleshooting ...................................................... 20

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Appendices

A. Controlling Power to the LS300G-EU ................... A-1

B. EmailSend Using the Gmail Outgoing SMTP

Server ................................................................... B-1

B.1 Setting up a Gmail Account ............................................................. B-1

B.2 Sending to Multiple Addresses ........................................................ B-1

B.3 Sending a Text Message to a Phone ................................................. B-2

B.4 EmailSend Program Example .......................................................... B-2

C. Configuring the LS300G-EU for Dynamic IP ........ C-1

D. Using the LS300G-EU Ethernet Port ..................... D-1

E. LS300G-EU Settings .............................................. E-1

E.1 Modem Status Tab ........................................................................... E-1

E.2 Settings Tab ..................................................................................... E-2

E.3 Dynamic DNS Tab ........................................................................... E-2

F. Regulatory Information .......................................... F-1

F.1 Important Information for North American Users ........................... F-1

F.2 RF Exposure .................................................................................... F-1

F.3 EU .................................................................................................... F-2

F.4 Declaration of Conformity ................................................................ F-2

F.5 WEEE Notice ................................................................................... F-2

F.6 RoHS Compliance ........................................................................... F-3

Figures

4-1. SIM card installation ............................................................................ 2

7-1. 9528 Antenna for use with the LS300G-EU modem ......................... 10

7-2. Connections using pn #18663 Null Modem Cable ............................ 11

7-3. Connections using the SC105 ............................................................ 12

7-4. Connections using the SC932A ......................................................... 13

7-5. Antenna Connection ........................................................................... 13

9-1. Can’t Connect… ................................................................................ 21

9-2. Can’t Connect, Network Light is Green…......................................... 22

9-3. One computer can connect, other(s) cannot… ................................... 23

C-1. Serial Server Mode with Dynamic IP .............................................. C-3

1

LS300G-EU GSM/GPRS/EDGE/HSPA+
Sierra Wireless Cellular Modem

1. Introduction

This manual provides information for interfacing the Sierra Wireless LS300G-EU
cellular modem to Campbell Scientific dataloggers.

The LS300G-EU digital cellular modem is manufactured by Sierra Wireless for
use on GSM (Global System for Mobile Communications) networks. The modem
is accessed through the Internet using TCP/IP communications protocol.

Use of the LS300G-EU requires an AT&T® GSM/GPRS/EDGE/HSPA+ business
account or an equivalent account from another service provider. See Section 4.1,
Establish Cellular Service (p. 2), for more information.

For additional information on the LS300G-EU modem, see the Support section of
the Sierra Wireless website.

Before using the LS300G-EU, please study

 Section 2, Cautionary Statements (p. 1)
 Section 3, Initial Inspection (p. 1)
 Section 4, Quickstart (p. 2)

2. Cautionary Statements

 READ AND UNDERSTAND the Precautions section at the front of this

manual.

 CAUTION: This device uses considerably more power than cellular

modems previously offered by Campbell Scientific (see Section 6,
Specifications (p. 8)) and will require a larger power supply, switching
power with the datalogger, or a combination of these to ensure the battery
is not drained. See Appendix A, Controlling Power to the LS300G-EU (p.

A-1), for program examples of using switched 12V to control power to the

LS300G-EU.

3. Initial Inspection

 Upon receipt of the LS300G-EU, inspect the package and contents for

damage. File any damage claims with the shipping company.

 Immediately check package contents against the shipping documentation

(see Section 3.1, Ships With List (p. 1)). Contact Campbell Scientific
about any discrepancies.

3.1 Ships With List

 (1) grey power cable
 (1) Resource DVD

LS300G-EU GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

2

4. Quickstart

4.1 Establish Cellular Service

What you need:

 GSM/GPRS/EDGE/HSPA+ account established with your local carrier.

An Access Point Name (APN) must be associated with the account to make the
modem accessible through the Internet. The user must program the APN name
into the modem as described in Section 4.3, Configure LS300G-EU (p. 3).

Your carrier will provide a Subscriber Identity Module (SIM) card for each
modem. The SIM card must be installed inside of the modem as described in
Section 4.2, Install the SIM Card (p. 2). In addition to the SIM card, you should
receive:

 10-digit MSISDN number (telephone number associated with the SIM,

used for billing)

 IP Address and APN for GSM/GPRS/EDGE/HSPA+ service

4.2 Install the SIM Card

The SIM in the LS300G-EU is a smartcard that securely stores the key identifying
a mobile subscriber. You will only need to install the SIM once in the life of the
modem.

To install the SIM card:

1. Remove the SIM card cover.

2. When viewed from the top, the notched corner of the SIM card faces

towards the centre of the device as shown in Figure 4-1. Gently slide the
card into the slot in the connector until it stops.

3. Replace the SIM card cover.

Figure 4-1. SIM card installation

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4.3 Configure LS300G-EU

Quickstart describes configuring the LS300G-EU in serial server
mode. It may also be configured in Point-to-Point Protocol (PPP)
mode. For a description of the modes, see Section 5, Overview (p. 8).
For instructions on setting up the LS300G-EU in PPP mode, see
Section 7.5, AceManager and Template Files (p. 14), and Section 7.6,
Enabling PPP Mode (p. 17).

The LS300G-EU setup for serial server mode may be done with the Device
Configuration Utility (DevConfig) version 2.09 or later. DevConfig may be
updated/downloaded at no charge at www.campbellsci.com/downloads. (The
LS300G-EU can also be set up in serial server mode using template files. See
Section 7.5, AceManager and Template Files (p. 14).)

Connect a serial cable (for example, USB-to-serial, between the PC and the 9-pin
serial port on the LS300G-EU.

Open DevConfig (either from the PC’s Start menu or by clicking the icon within
LoggerNet) and select LS300 from the Cellular Modem group in the left panel.

In the lower left, select the correct Communication Port. Select the Baud Rate.
If unsure of the baud rate, click Find Baud Rate. For a new LS300G-EU, 115200
is the correct baud rate. Click Connect.

Click Load CSI Settings at the bottom of the screen.

On the Modem Status tab, note that the Modem Phone Number and Modem IP
Address are displayed, once the modem has authenticated on the network.

NOTE

LS300G-EU GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

4

On the Settings tab:

 Set the RS-232 Baud Rate appropriate to the datalogger being used:

o 115.2K for CR800 Series, CR1000, CR3000, and CR6 Series
o 9600 for all others

 Enter I2GOLD (or your custom APN) in the APN field.
 Note that the default Device Port number is 3001. This is used in the

LoggerNet setup below.

Click Apply to save the settings. Reset the modem by briefly pressing the Reset
button on the front of the modem or by removing power from the modem.

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4.4 Set up LoggerNet

The LoggerNet Network Map is configured from the LoggerNet Setup screen.

Setup has two options, EZ (simplified) and Standard. Click on the

View menu at the top of the Setup screen, and select Standard
view.

From the LoggerNet toolbar, click Main | Setup and configure the Network Map
as described below.

1. Select Add Root | IPPort.

2. Add a datalogger to the IPPort (PakBus® dataloggers, for example the

CR1000, require a PakBusPort).

3. Select the IPPort in the Network Map. Enter the LS300G-EU IP address (or

domain name) and port number. The IP address and port number are input in
the Internet IP Address field separated by a colon. Preceding zeros are not
entered in the Internet IP Address (for example, 070.218.074.247 is entered
as 70.218.74.247). DevConfig and the LS300G-EU template file configure
the port number to 3001 for serial server mode. Set the Extra Response
Time to 4 seconds.

NOTE

LS300G-EU GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

6

Example settings for a static IP address:

4. For PakBus® dataloggers, leave the default settings for the PakBusPort.
PakBus Port Always Open should not be checked.

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5. For PakBus® dataloggers, set the PakBus Address to match that of the
datalogger (default address in the datalogger is 1). Click Apply to save the
changes.

4.5 Set Up Hardware

The simplest hardware setup for modern dataloggers is to connect a null modem
cable (CSI pn #18663) between the RS-232 ports of the datalogger and the
LS300G-EU. See Section 7.3, Wiring and Connections (p. 10).

4.6 Test the Connection

After the Network Map has been configured, test the cellular connection using the
Connect screen as shown below. Click on the appropriate station and click
Connect to initiate a call to the datalogger. If the call is successful, the connectors
at the bottom of the screen will come together and clock information from the
datalogger will be displayed in the Station Date/Time field. If the connection
fails, a Communications Failure message will be displayed. Troubleshooting
procedures can be found in Section 9, Troubleshooting (p. 20).