Campbell LS300G Instruction Manual

INSTRUCTION MANUAL

LS300G

Copyright © 2006- 2015

Campbell Scientific, Inc.

GSM/GPRS/EDGE/HSPA+

Sierra Wireless Cellular Modem

Revision: 6/15

Limited Warranty

“Products manufactured by CSI are warranted by CSI to be free from defects in
materials and workmanship under normal use and service for twelve months
from the date of shipment unless otherwise specified in the corresponding
product manual. (Product manuals are available for review online at

www.campbellsci.com.) Products not manufactured by CSI, but that are resold

by CSI, are warranted only to the limits extended by the original manufacturer.
Batteries, fine-wire thermocouples, desiccant, and other consumables have no
warranty. CSI’s obligation under this warranty is limited to repairing or
replacing (at CSI’s option) defective Products, which shall be the sole and
exclusive remedy under this warranty. The Customer assumes all costs of
removing, reinstalling, and shipping defective Products to CSI. CSI will return
such Products by surface carrier prepaid within the continental United States of
America. To all other locations, CSI will return such Products best way CIP
(port of entry) per Incoterms ® 2010. This warranty shall not apply to any
Products which have been subjected to modification, misuse, neglect, improper
service, accidents of nature, or shipping damage. This warranty is in lieu of all
other warranties, expressed or implied. The warranty for installation services
performed by CSI such as programming to customer specifications, electrical
connections to Products manufactured by CSI, and Product specific training, is
part of CSI's product warranty. CSI EXPRESSLY DISCLAIMS AND

EXCLUDES ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. CSI hereby disclaims,
to the fullest extent allowed by applicable law, any and all warranties and
conditions with respect to the Products, whether express, implied or
statutory, other than those expressly provided herein.”

Assistance

Products may not be returned without prior authorization. The following
contact information is for US and international customers residing in countries
served by Campbell Scientific, Inc. directly. Affiliate companies handle
repairs for customers within their territories. Please visit

www.campbellsci.com to determine which Campbell Scientific company serves

your country.

To obtain a Returned Materials Authorization (RMA), contact CAMPBELL
SCIENTIFIC, INC., phone [phone]. After an application engineer
determines the nature of the problem, an RMA number will be issued. Please
write this number clearly on the outside of the shipping container. Campbell
Scientific’s shipping address is:

CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784

For all returns, the customer must fill out a “Statement of Product Cleanliness
and Decontamination” form and comply with the requirements specified in it.
The form is available from our web site at www.campbellsci.com/repair. A
completed form must be either emailed to [e-mail] or faxed to
[phone]. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
receipt or is incomplete, the product will be returned to the customer at the
customer’s expense. Campbell Scientific reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.

Precautions

DANGER — MANY HAZARDS ARE ASSOCIATED WITH INSTALLING, USING, MAINTAINING, AND WORKING ON OR AROUND

TRIPODS, TOWERS, AND ANY ATTACHMENTS TO TRIPODS AND TOWERS SUCH AS SENSORS, CROSSARMS, ENCLOSURES,
ANTENNAS, ETC. FAILURE TO PROPERLY AND COMPLETELY ASSEMBLE, INSTALL, OPERATE, USE, AND MAINTAIN TRIPODS,

TOWERS, AND ATTACHMENTS, AND FAILURE TO HEED WARNINGS, INCREASES THE RISK OF DEATH, ACCIDENT, SERIOUS
INJURY, PROPERTY DAMAGE, AND PRODUCT FAILURE. TAKE ALL REASONABLE PRECAUTIONS TO AVOID THESE HAZARDS.
CHECK WITH YOUR ORGANIZATION'S SAFETY COORDINATOR (OR POLICY) FOR PROCEDURES AND REQUIRED PROTECTIVE
EQUIPMENT PRIOR TO PERFORMING ANY WORK.

Use tripods, towers, and attachments to tripods and towers only for purposes for which they are designed. Do not exceed design
limits. Be familiar and comply with all instructions provided in product manuals. Manuals are available at www.campbellsci.com or
by telephoning [phone] (USA). You are responsible for conformance with governing codes and regulations, including safety
regulations, and the integrity and location of structures or land to which towers, tripods, and any attachments are attached. Installation
sites should be evaluated and approved by a qualified engineer. If questions or concerns arise regarding installation, use, or
maintenance of tripods, towers, attachments, or electrical connections, consult with a licensed and qualified engineer or electrician.

General

• Prior to performing site or installation work, obtain required approvals and permits. Comply

with all governing structure-height regulations, such as those of the FAA in the USA.

• Use only qualified personnel for installation, use, and maintenance of tripods and towers, and

any attachments to tripods and towers. The use of licensed and qualified contractors is highly
recommended.

• Read all applicable instructions carefully and understand procedures thoroughly before

beginning work.

• Wear a hardhat and eye protection, and take other appropriate safety precautions while

working on or around tripods and towers.

• Do not climb tripods or towers at any time, and prohibit climbing by other persons. Take

reasonable precautions to secure tripod and tower sites from trespassers.

• Use only manufacturer recommended parts, materials, and tools.

Utility and Electrical

• You can be killed or sustain serious bodily injury if the tripod, tower, or attachments you are

installing, constructing, using, or maintaining, or a tool, stake, or anchor, come in contact with
overhead or underground utility lines.

• Maintain a distance of at least one-and-one-half times structure height, 20 feet, or the distance

required by applicable law, whichever is greater, between overhead utility lines and the
structure (tripod, tower, attachments, or tools).

• Prior to performing site or installation work, inform all utility companies and have all

underground utilities marked.

• Comply with all electrical codes. Electrical equipment and related grounding devices should

be installed by a licensed and qualified electrician.

Elevated Work and Weather

• Exercise extreme caution when performing elevated work.

• Use appropriate equipment and safety practices.

• During installation and maintenance, keep tower and tripod sites clear of un-trained or non-

essential personnel. Take precautions to prevent elevated tools and objects from dropping.

• Do not perform any work in inclement weather, including wind, rain, snow, lightning, etc.

Maintenance

• Periodically (at least yearly) check for wear and damage, including corrosion, stress cracks,

frayed cables, loose cable clamps, cable tightness, etc. and take necessary corrective actions.

• Periodically (at least yearly) check electrical ground connections.

WHILE EVERY ATTEMPT IS MADE TO EMBODY THE HIGHEST DEGREE OF SAFETY IN ALL CAMPBELL SCIENTIFIC PRODUCTS,
THE CUSTOMER ASSUMES ALL RISK FROM ANY INJURY RESULTING FROM IMPROPER INSTALLATION, USE, OR
MAINTENANCE OF TRIPODS, TOWERS, OR ATTACHMENTS TO TRIPODS AND TOWERS SUCH AS SENSORS, CROSSARMS,
ENCLOSURES, ANTENNAS, ETC.

Table of Contents

PDF viewers: These page numbers refer to the printed version of this document. Use the
PDF reader bookmarks tab for links to specific sections.

1. Introduction ................................................................. 1

2. Cautionary Statements ............................................... 1

3. Initial Inspection ......................................................... 1

3.1 Ships With List .................................................................................... 1

4. Quickstart .................................................................... 2

4.1 Establish Cellular Service .................................................................... 2

4.2 Install the SIM Card ............................................................................. 2

4.3 Configure LS300G ............................................................................... 3

4.4 Set up LoggerNet ................................................................................. 5

4.5 Set Up Hardware .................................................................................. 7

4.6 Test the Connection ............................................................................. 7

5. Overview ...................................................................... 8

6. Specifications ............................................................. 8

6.1 LS300G Specifications ........................................................................ 8

7. Installation ................................................................... 9

7.1 Base Station Requirements for LS300G .............................................. 9

7.2 Datalogger Site Equipment .................................................................. 9

7.3 Wiring and Connections ..................................................................... 13

7.3.1 Modem Connection to the RS-232 Port ...................................... 13

7.3.2 Modem Connections to CS I/O Port Using the SC105 ............... 14

7.3.3 Modem Connection to the CS I/O Port Using the SC932A ........ 15

7.3.4 Antenna Connection.................................................................... 15

7.4 Power Considerations ........................................................................ 16

7.5 AceManager and Template Files ....................................................... 16

7.6 Enabling PPP Mode ........................................................................... 19

8. Operation ................................................................... 21

8.1 Ports ................................................................................................... 21

8.2 LED Indicator Lights ......................................................................... 21

8.3 Reset Button ....................................................................................... 22

9. Troubleshooting........................................................ 22

Appendices

Controlling Power to the LS300G .......................... A-1

A.

i

Table of Contents

B. EmailSend Using the Gmail Outgoing SMTP

Server ..................................................................... B-1

B.1 Setting up a Gmail Account ............................................................ B-1

B.2 Sending to Multiple Addresses ........................................................ B-1

B.3 Sending a Text Message to a Phone ................................................ B-2

B.4 EmailSend Program Example ......................................................... B-2

C. Configuring the LS300G for Dynamic IP ............... C-1

D. Using the LS300G Ethernet Port ............................ D-1

E. LS300G Settings ...................................................... E-1

E.1 Modem Status Tab ........................................................................... E-1

E.2 Settings Tab ...................................................................................... E-2

E.3 Dynamic DNS Tab ........................................................................... E-2

F. Regulatory Information ........................................... F-1

F.1 Important Information for North American Users ........................... F-1

F.2 RF Exposure ..................................................................................... F-1

F.3 EU .................................................................................................... F-2

F.4 Declaration of Conformity ................................................................ F-2

F.5 WEEE Notice ................................................................................... F-2

F.6 RoHS Compliance ............................................................................ F-3

Figures

4-1. SIM card installation ........................................................................... 3

7-1. Antennas for use with the LS300G modem ....................................... 12

7-2. Connections using pn 18663 Null Modem Cable .............................. 13

7-3. Connections using the SC105 ............................................................ 14

7-4. Connections using the SC932A ......................................................... 15

7-5. Antenna Connection .......................................................................... 15

9-1. Can’t Connect… ................................................................................ 23

9-2. Can’t Connect, Network Light is Green… ........................................ 24

9-3. One computer can connect, other(s) cannot… .................................. 25

C-1. Serial Server Mode with Dynamic IP .............................................. C-3

ii

LS300G GSM/GPRS/EDGE/HSPA+
Sierra Wireless Cellular Modem

1. Introduction

This manual provides information for interfacing the Sierra Wireless LS300G
cellular modem to Campbell Scientific dataloggers.

The LS300G digital cellular modem is manufactured by Sierra Wireless for use
on GSM (Global System for Mobile Communications) networks. The modem
is accessed through the Internet using TCP/IP communications protocol.

Use of the LS300G requires an AT&T® GSM/GPRS/EDGE/HSPA+ business
account or an equivalent account from another service provider. See Section

4.1, Establish Cellular Service

For additional information on the LS300G modem, see the Support section of
the Sierra Wireless website.

Before using the LS300G, please study

(p. 2), for more information.

• Section 2, Cautionary Statements

• Section 3, Initial Inspection

• Section 4, Quickstart

2. Cautionary Statements

• READ AND UNDERSTAND the Precautions section at the front of this

manual.

• CAUTION: This device uses considerably more power than cellular

modems previously offered by Campbell Scientific (see Section 6,
Specifications
power with the datalogger, or a combination of these to ensure the battery
is not drained. See Appendix A, Controlling Power to the LS300G
for program examples of using switched 12V to control power to the
LS300G.

(p. 8)) and will require a larger power supply, switching

3. Initial Inspection

• Upon receipt of the LS300G, inspect the package and contents for damage.

File any damage claims with the shipping company.

• Immediately check package contents against the shipping documentation

(see Section 3.1, Ships With List
any discrepancies.

(p. 1)

(p. 1)

(p. 2)

(p. A-1),

(p. 1)). Contact Campbell Scientific about

3.1 Ships With List

• (1) grey power cable

• (1) 2 ft Ethernet cable

• (1) Resource DVD

1

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

4. Quickstart

4.1 Establish Cellular Service

What you need:

• AT&T® GSM/GPRS/EDGE/HSPA+ coverage at the datalogger site

(for a coverage map refer to: www.wireless.att.com/coverageviewer)

• GSM/GPRS/EDGE/HSPA+ business account established with

AT&T®

To set up a GSM/GPRS/EDGE/HSPA+ business account, contact your
AT&T® Business Account Representative or Blu-Telecommunications.

Blu-Telecommunications is part of the Alliance Channel with AT&T® and can
assist any customer nationwide. Blu-Telecommunications will contact
AT&T® and work with an AT&T® account manager to set up an account.

Contact information for Blu-Telecommunication:
Phone number: [phone], or Email box: [e-mail]
What to ask for: M2M Setup
Who to ask for: Carlos Morales or Andy Tran

An Access Point Name (APN) must be added onto the account to make the
modem accessible through the Internet. For networks with fewer than 30
modems, the standard ‘I2Gold APN’ can be used; networks with more than 30
modems will require a ‘Custom APN’. A Custom APN has a setup fee starting
around $500 and takes a minimum of 7 to 14 business days to complete. The
user must program the APN name into the modem as described in Section 4.3,
Configure LS300G

AT&T® will provide a Subscriber Identity Module (SIM) card for each
modem. The SIM card must be installed inside of the modem as described in
Section 4.2, Install the SIM Card
receive:

• 10-digit MSISDN number (telephone number associated with the

SIM, used for billing)

• IP Address and APN for GSM/GPRS/EDGE/HSPA+ service

4.2 Install the SIM Card

The SIM in the LS300G is a smartcard that securely stores the key identifying
a mobile subscriber. You will only need to install the SIM once in the life of
the modem.

To install the SIM card:

(p. 3).

(p. 2). In addition to the SIM card, you should

2

1. Remove the SIM card cover.

2. When viewed from the top, the notched corner of the SIM card faces

towards the center of the device as shown in FIGURE 4-1. Gently
slide the card into the slot in the connector until it stops.

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

NOTE

3. Replace the SIM card cover.

FIGURE 4-1. SIM card installation

4.3 Configure LS300G

Quickstart describes configuring the LS300G in serial server
mode. It may also be configured in Point-to-Point Protocol (PPP)
mode. For a description of the modes, see Section

8)

. For instructions on setting up the LS300G in PPP mode, see

Section 7.5, AceManager and Template Files

7.6, Enabling PPP Mode

The LS300G setup for serial server mode may be done with the Device
Configuration Utility (DevConfig) version 2.09 or later. DevConfig may be
updated/downloaded at no charge at www.campbellsci.com/downloads. (The
LS300G can also be set up in serial server mode using template files. See
Section 7.5, AceManager and Template Files

Connect a serial cable (for example, USB-to-serial, CSI pn 17394) between the
PC and the 9-pin serial port on the LS300G.

Open DevConfig (either from the PC’s Start menu or by clicking the icon
within LoggerNet) and select LS300 from the Cellular Modem group in the
left panel.

5, Overview (p.

(p. 16), and Section

(p. 19).

(p. 16).)

3

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

In the lower left, select the correct Communication Port. Select the Baud
Rate. If unsure of the baud rate, click Find Baud Rate. For a new LS300G,
115200 is the correct baud rate. Click Connect.

Click Load CSI Settings at the bottom of the screen.

On the Modem Status tab, note that the Modem Phone Number and Modem
IP Address are displayed, once the modem has authenticated on the network.

4

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

NOTE

On the Settings tab:

• Set the RS-232 Baud Rate appropriate to the datalogger being used:

o 115.2K for CR800 Series, CR1000, CR3000, and CR6 Series

o 9600 for all others

• Enter I2GOLD (or your custom APN) in the APN field.

• Note that the default Device Port number is 3001. This is used in the

LoggerNet setup below.

Click Apply to save the settings. Reset the modem by briefly pressing the
Reset button on the front of the modem or by removing power from the
modem.

4.4 Set up LoggerNet

The LoggerNet Network Map is configured from the LoggerNet Setup screen.

Setup has two options, EZ (simplified) and Standard. Click on the

View menu at the top of the Setup screen, and select Standard
view.

From the LoggerNet toolbar, click Main | Setup and configure the Network
Map as described below.

1. Select Add Root | IPPort.

5

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

2. Add a datalogger to the IPPort (PakBus® dataloggers, for example the
CR1000, require a PakBusPort).

3. Select the IPPort in the Network Map. Enter the LS300G IP address (or
domain name) and port number. The IP address and port number are input
in the Internet IP Address field separated by a colon. Preceding zeros
are not entered in the Internet IP Address (for example, 070.218.074.247
is entered as 70.218.74.247). DevConfig and the LS300G template file
configure the port number to 3001 for serial server mode. Set the Extra

Response Time to 4 seconds.

Example settings for a static IP address:

4. For PakBus® dataloggers, leave the default settings for the PakBusPort.
PakBus Port Always Open should not be checked.

6

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

5. For PakBus® dataloggers, set the PakBus Address to match that of the
datalogger (default address in the datalogger is 1). Click Apply to save
the changes.

4.5 Set Up Hardware

The simplest hardware setup for modern dataloggers is to connect a null
modem cable (CSI pn 18663) between the RS-232 ports of the datalogger and
the LS300G. See Section 7.3, Wiring and Connections

4.6 Test the Connection

After the Network Map has been configured, test the cellular connection using
the Connect screen as shown below. Click on the appropriate station and click
Connect to initiate a call to the datalogger. If the call is successful, the
connectors at the bottom of the screen will come together and clock
information from the datalogger will be displayed in the Station Date/Time
field. If the connection fails, a Communications Failure message will be
displayed. Troubleshooting procedures can be found in Section 9,
Troubleshooting

(p. 13).

(p. 22).

7

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

5. Overview

The LS300G modem may be configured in one of two ways, depending on the
communications type and needs of the user. For many applications that just
need a connection for data collection and datalogger maintenance or
monitoring, setup as a serial server is sufficient. In this mode, the modem
receives IP communications over the cellular network and converts those to
serial (RS-232) communications to pass on to the datalogger. From the
datalogger’s perspective, this is no different than a serial cable connecting it to
a PC. Section 4, Quickstart
server mode.

Alternatively, if IP communications are needed on the datalogger, the modem
may be set up in Point-to-Point Protocol (PPP) mode. In this mode, the modem
simply passes IP communications directly to the datalogger. This enables
features such as FTP, HTTP, and emailing. For information on configuring the
LS300G in PPP mode, see Section 7.5, AceManager and Template Files
and Section 7.6, Enabling PPP Mode
the Gmail Outgoing SMTP Server

6. Specifications

6.1 LS300G Specifications

Sierra Wireless AirLink® LS300 cellular modem (SL8090 radio module)

(p. 2), describes setting up the LS300G in serial

(p. 16),

(p. 19). See Appendix B, EmailSend Using

(p. B-1), for more information on emailing.

• Carrier Approval: AT&T®, Rodgers, Bell, and Telus

• Network: 3G HSPA+ with fallback to GSM/GPRS/EDGE

Host Interfaces

8

• 10/100 Base-T RJ45 Ethernet

• RS-232 serial port, DB9 female

• USB version 2.0 with micro-B connector

LS300G GSM/GPRS/EDGE/HSPA+ Sierra Wireless Cellular Modem

• 2 SMA antenna connectors (primary, GPS/diversity)

• Active antenna support

Power

• Input Voltage: 7 to 28 Vdc

• Current Consumption (@12 Vdc)

o Dormant (idle for 10 to 20 s): 185 mA
o Transmit/Receive: 255 mA

Frequency

• GSM/GPRS/EDGE: 1900/850/900/1800 MHz

• HSPA+[WCDMA]: 1900/2100/850 MHz

• If WCDMA operation at 900/2100 MHz is required, an alternate radio

module (SL8092) is available.

Size

• Dimensions: 76 mm x 90 mm x 25 mm (3.0 in x 3.5 in x 1.0 in)

• Weight: 190 g (6.7 oz)

7. Installation

7.1 Base Station Requirements for LS300G

7.2 Datalogger Site Equipment

Environmental

• Operating Temperature Range: –30 to 70 °C (–22 to 158 °F)

• Storage Temperature: –40 to 85 °C (–40 to 185 °F)

• Humidity: 90% @ 60 °C

• Military Specification : MIL-STD-810 conformance to thermal,

mechanical shock, and humidity

Industry Certifications

• PRCRN, R&TTE, FCC, Industry Canada, CE, RoHS Compliant,

Class 1 Div 2

PC running Campbell Scientific’s LoggerNet or PC400 software with access to
the Internet.

• LS300G modem with power cable (included with modem).

• Datalogger — 21X, CR510, CR10(X), CR23X, CR7, CR2XX, CR1000,

CR5000, CR3000, CR800 Series, CR6 Series.

9