page 11
Decora® is a registered trademark of Leviton Manufacturing Co., Inc. All rights reserved.
Warranty Coverage — QtRC Room Control
The warrantor will, for a period of one (1) year, starting with the date of purchase, warrant that the
Qt room control (the “device”) will be free of defects in materials and workmanship that interfere
with its proper operation as a sound masking, paging and music distribution control system. During
that period, the warrantor will, at its option, either (a) repair the device, with new or refurbished
parts, or (b) replace the device with a new or refurbished device of equal functionality at no charge.
The decision to repair or replace will be made by the warrantor.
The following terms apply to all. These warranty terms are extended only to the original purchaser
of a new product. A purchase order or other proof of the original purchase date and purchaser is
required for warranty service
Obtaining warranty repairs:
Please access and review on-line help resources for the product before requesting warranty service.
If the product is still not functioning properly after making use of these resources, please contact
Cambridge Sound Management for a return authorization number. All returns are to be prepaid.
The warrantor will pay return surface freight within the continental United States on warranty repairs.
All customs and freight charges in excess of surface freight within the United States will be borne by
the purchaser.
Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. THIS WARRANTY DOES NOT COVER USE OF
THE SYSTEM WITH ANY OTHER emitter OR EMITTER MANUFACTURED BY ANY ENTITY,
ORGANIZATION OR COMPANY OTHER THAN CAMBRIDGE SOUND MANAGEMENT, LLC OR
USE OF THE SYSTEM FOR ANY PURPOSE OTHER THAN SOUND MASKING AND/OR PAGING
AND/OR MUSIC DISTRIBUTION.
THIS WARRANTY DOES NOT COVER THE USE OF ANYTHING OTHER THAN CAT-3 OR
EQUIVALENT, 24 GAUGE CABLING. The warranty ALSO DOES NOT COVER damages that
occurred in shipment, failures that are caused by products not supplied by the warrantor (e.g.,
replacement power supplies) or failures that result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration of any sort, installation, use as a system driver during emitter
installation, set-up adjustments, mis-adjustment of controls, improper maintenance, power line
surge, lightning damage, power surges, modification, rental use, service by anyone other than the
warrantor or damage that is attributable to acts of God.
THERE ARE NO EXPRESS OR IMPLIED WARRANTIES EXCEPT AS LISTED UNDER “WARRANTY
COVERAGE.” THE WARRANTOR IS NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THE PRODUCT OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY. As an example, this specifically excludes damages for lost time, lost use of
the system, cost of removal or reinstallation of the system or travel to and from the purchaser’s
location. ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE PERIOD OF THE
WARRANTY. This warranty provides specific legal rights, and there may be others that vary from
state to state or in the country of compliant use. Therefore, certain additional exclusions may apply.