Calspas Platinum Plus, Platinum Owner's Manual
LTR20181010, Rev. H
8/6/18
Table of Contents
Preparing for Your New Portable Spa
Pre-Delivery Checklist..................3
Planning the Best Location ..............3
Preparing a Good Foundation ............4
240 Volt Electrical Installation ...........4
GFCI Wiring Diagram for US & Canada ....5
Wiring Diagram for Europe ..............6
Filling and Powering Up Your Portable Spa 7
Priming the Pump .....................9
Operating Your Spa
spaTouch-2 Icon Driven Control Panel....11
Changing Languages for the Display .....11
Connecting to a Device or Network ......22
Electrical Power Eciency .............23
Jets................................23
LED Lighting.........................23
Diverter Knobs.......................24
Air Venturis .........................24
Waterfalls ..........................24
ATS Plus Therapy System ..............25
Aquatic Air TherapyTM (AAT) . . . . . . . . . . . . 26
Cleaning and Maintenance
Removing and Reseating the Pillows .....35
Jet Removal and Replacement ..........35
Spa Cover...........................35
Draining Your Portable Spa ............36
Winterizing (Cold Climate Draining) .....37
Cleaning and Replacing the Filter........37
Vacation Care........................38
Cleaning Your Spa ....................38
Appendix
Replacement Parts ...................39
Basic Troubleshooting.................49
“Thermal Creep” .....................51
Limited Warranty.....................52
Water Clarity
The Key to Clear Water ................27
Testing and Adjusting Spa Water ........28
Sanitation...........................29
Bather Load . . . . . . . . . . . . . . . . . . . . . . . . . 30
Filter Cleaning .......................30
Ozonator ...........................30
Bromine Generator ...................31
Maintenance Schedule ................33
Troubleshooting Water Clarity Problems ..33
Copyright 2018 LMS. All rights reserved. Duplication without written consent is strictly
prohibited.
Cal Spas®, Adjustable Therapy System™, ATS™, Cal Premium™, Cal Select™, Cal Stone™,
XL™ Heater, and Ultimate Fitness Spa Series™ are registered trademarks.
Due to continuous improvement programs, all models, operation, and/or specications
are subject to change without prior notice.
LTR20181010, Rev. H
8/6/18
CONTACT INFORMATION
For customer service, please contact your
authorized dealer immediately. If you need
additional information and/or assistance,
contact:
LMS Customer Service Department
1462 East Ninth Street
Pomona, CA 91766.
Toll Free: 1-800-CAL-SPAS
Fax: 1-909-629-3890
Important Safety Instructions
READ AND FOLLOW ALL INSTRUCTIONS.
1
Read This First!
DANGER -- Risk of accidental drowning:
Do not allow children to be in or around a spa
unless a responsible adult supervises them. Keep
the spa cover on and locked when not in use. See
instructions enclosed with your cover for locking
procedures.
DANGER -- Risk of injury:
The suction ttings in this spa are sized to match
the specic water ow created by the pump. Should
the need arise to replace the suction ttings, or the
pump, be sure the ow rates are compatible.
Never operate the spa if the suction tting or lter
baskets are broken or missing. Never replace a
suction tting with one that is rated less than the
ow rate marked on the original suction tting.
WARNING -- To reduce the risk of injury:
The spa water should never exceed 104˚F (40˚C).
Water temperatures between 100˚F (38˚C) and
104˚F (40˚C) are considered safe for a healthy
adult. Lower water temperatures are recommended
for young children and when spa use exceeds 10
minutes.
High water temperatures have a high potential for
causing fetal damage during pregnancy. Women who
are pregnant, or who think they are pregnant, should
always check with their physician prior to spa usage.
The use of alcohol, drugs or medication before or
DANGER -- Risk of electric shock:
Install the spa at least 5 feet (1.5 meters) from all
metal surfaces. As an alternative, a spa may be
installed within 5 feet of metal surfaces if each metal
surface is permanently bonded by a minimum #8
AWG solid copper conductor to the outside of the
spa’s control box.
Do not permit any external electrical appliances,
such as lights, telephones, radios, televisions, and
etc., within ve feet (1.5 meters) of the spa. Never
attempt to operate any electrical device from inside
the spa.
Replace a damaged power cord immediately.
Do not bury the power cord.
Connect to a grounded, grounding-type receptacle only.
during spa use may lead to unconsciousness, with
the possibility of drowning.
Persons suering from obesity, a medical history of
heart disease, low or high blood pressure, circulatory
system problems or diabetes should consult a
physician before using the spa.
Persons using medications should consult a physician
before using the spa since some medications may
induce drowsiness while others may aect heart rate,
blood pressure and circulation.
HYPERTHERMIA DANGER:
Prolonged exposure to hot air or water can induce
hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a level 3˚F to 6˚F
above the normal body temperature of 98.6˚F (or
2˚C to 4˚C above 37˚C). While hyperthermia has
many health benets, it is important not to allow
your body’s core temperature to rise above 103˚F
(39.5˚C).
Symptoms of excessive hyperthermia include
dizziness, lethargy, drowsiness and fainting. The
eects of excessive hyperthermia may include:
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LTR20181010, Rev. H
• Failure to perceive heat
• Failure to recognize the need to exit spa or hot
tub
• Unawareness of impending hazard
• Fetal damage in pregnant women
• Physical inability to exit the spa
• Unconsciousness
WARNING: The use of alcohol, drugs, or medication
can greatly increase the risk of fatal hyperthermia.
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2
WARNING: People with infectious diseases should not use a spa or hot tub.
WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.
WARNING: Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness
and possible drowning.
Read This First!
WARNING: Do not use a spa or hot tub immediately following strenuous exercise.
WARNING: Prolonged immersion in a spa or hot tub may be injurious to your health.
CAUTION: Maintain water chemistry in accordance with manufacturer’s instructions.
SAVE THESE INSTRUCTIONS.
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2018 Platinum Series Spas
LTR20181010, Rev. H
Preparing for Your New Portable Spa
Pre-Delivery Checklist
3
Preparing for Your New Portable Spa
Most cities and counties require permits for exterior
construction and electrical circuits. In addition, some
communities have codes requiring residential barriers
such as fencing and/or self-closing gates on property
to prevent unsupervised access to the property by
children. Your dealer can provide information on which
permits may be required and how to obtain them prior
to the delivery of your spa.
Planning the Best Location
Safety First
Do not place your spa within 10 feet (3 m) of
overhead power lines.
Consider How You Will Use Your Spa
How you intend to use your spa will help you
determine where you should position it. For example,
will you use your spa for recreational or therapeutic
purposes? If your spa is mainly used for family
recreation, be sure to leave plenty of room around
it for activity. If you will use it for relaxation and
therapy, you will probably want to create a specic
mood around it.
Plan for Your Environment
If you live in a region where it snows in the winter
or rains frequently, place the spa near a house
entry. By doing this, you will have a place to change
clothes and not be uncomfortable.
Before Delivery
Plan your delivery route
Choose a suitable location for the spa
Lay a 5 - 8 cm concrete slab
Install dedicated electrical supply
After Delivery
Place spa on slab
Connect electrical components
Provide a View with Your Spa
Think about the direction you will be facing when
sitting in your spa. Do you have a special landscaped
area in your yard that you nd enjoyable? Perhaps
there is an area that catches a soothing breeze
during the day or a lovely sunset in the evening.
Keep Your Spa Clean
In planning your spa’s location, consider a location
where the path to and from the house can be kept
clean and free of debris.
Prevent dirt and contaminants from being tracked
into your spa by placing a foot mat at the spa’s
entrance where the bathers can clean their feet
before entering your spa.
Allow for Service Access
Consider Your Privacy
In a cold-weather climate, bare trees won’t provide
much privacy. Think of your spa’s surroundings
during all seasons to determine your best privacy
options. Consider the view of your neighbors as well
when you plan the location of your spa.
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Make sure the spa is positioned so that access to
the equipment compartment and all side panels will
not be blocked.
Many people choose to install a decorative structure
around their spa. If you are installing your spa with
any type of structure on the outside, such as a
gazebo, remember to allow access for service. It is
always best to design special installations so that
the spa can still be moved, or lifted o the ground.
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4
Preparing a Good Foundation
Preparing for Your New Portable Spa
Your spa needs a solid and level foundation. The
area that it sits on must be able to support the
weight of the spa, with water and the occupants
who use it. If the foundation is inadequate, it may
shift or settle after the spa is in place, causing stress
that could DAMAGE YOUR SPA SHELL AND FINISH.
Damage caused by inadequate or improper
foundation support is not covered by the
warranty. It is the responsibility of the
spa owner to provide a proper foundation
for the spa.
Place the spa on an elevated 3 to 4” / 30 cm concrete
slab. Pavers, gravel, brick, sand, timbers or dirt
foundations are not adequate to support the spa.
We strongly recommend that a qualied, licensed
contractor prepare the foundation for your spa.
If you are installing the spa indoors, pay close
attention to the ooring beneath it. Choose ooring
that will not be damaged or stained.
If you are installing your spa on an elevated wood
deck or other structure, it is highly recommended
that you consult a structural engineer or contractor
to ensure the structure will support the weight of
150 pounds per square foot (732 kg / m2).
To properly identify the weight of your new spa when
full, remember water weighs 8.33 lbs. per gallon, or
1 kg per liter. For example, an average 8’ spa holds
approximately 500 gallons, or 1892 liters, of water.
Using this formula, you will nd that the weight of the
water alone is 4,165 lbs, or 1892 kg. Combined with
the dry weight of the spa you will note that this spa
will weigh approximately 5,000 lbs, or 2267 kg, when
full of water.
240 Volt Electrical Installation
All 240V spas must be permanently connected (hard
wired) to the power supply.
Use one 50 amp GFCI with four #6 AWG copper
wires. See the wiring diagram on page 5.
These instructions describe the only acceptable
electrical wiring procedure. Spas wired in any
other way will void your warranty and may
result in serious injury.
When installed in the United States, the electrical
wiring of this spa must meet the requirements of NEC
70 and any applicable local, state, and federal codes.
The electrical circuit must be installed by an
electrical contractor and approved by a local
building or electrical inspector.
Failure to comply with state and local codes
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may result in re or personal injury and will be
the sole responsibility of the spa owner.
The power supplied to the spa must be on a dedicated
GFCI protected circuit as required by NEC 70 with no
other appliances or lights sharing the power.
Use copper wire with THHN insulation. Do not use
aluminum wire.
Use the table below and on the next page to determine
your GFCI and wiring requirements.
Wires that run over 100 feet must increase wire gauge
to the next lower number. For example: A normal 50
amp GFCI with four #6 AWG copper wires that run
over 100 feet would require you to go to four #4 AWG
copper wires.
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GFCI Wiring Diagram for US & Canada
5
Preparing for Your New Portable Spa
See the Cal Spas Pre-Delivery Guide for more information on spa placement for service access and electrical
service.
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Testing the GFCI Breaker
Test the GFCI breaker prior to rst use and periodically when the spa is powered. To test the GFCI breaker
follow these instructions (spa should be operating):
1. Press the TEST button on the GFCI. The GFCI will trip and the spa will shut o.
2. Reset the GFCI breaker by switching the breaker to the full OFF position, wait a moment, then turn the
breaker back on. The spa should have power again.
2018 Platinum Series Spas
LTR20181010, Rev. H
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6
Wiring Diagram for Europe
Preparing for Your New Portable Spa
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2018 Platinum Series Spas
LTR20181010, Rev. H
Filling and Powering Up Your Portable Spa
7
This applies to all spa owners EXCEPT those with the Cal Clarity II bromine generator. See instructions on
page 31 for bromine generator operating instructions and spa lling procedures.
1. Inspect the spa equipment.
Inspect all plumbing connections in the
equipment area of your spa.
2. Remove the cartridge from lter canister.
• Make sure unions in the equipment pack are tight. (Be
careful not to over-tighten the plumbing ttings.)
• If your spa has gate
valves, make sure
they are all in the UP
or OPEN position.
• Make sure the drain
valve is closed and
capped. (See page
36 for a description of
drain valves.)
Never run the spa with the gate valves closed or
without water circulating for long periods of time.
Unscrew the cartridge and remove it.
After you remove the lter, remove the plastic
wrapper and soak it in water for 30 minutes before
you replace it. A dry lter can allow air into the
ltration system which can cause the pump to fail to
prime. Never try to pull the lter cartridge while the
spa is running in low or high speed (i.e., any speed).
Preparing for Your New Portable Spa
3. Fill the spa.
Never ll your spa with soft water.
Soft water makes it impossible to maintain the
proper water chemistry and may cause the water
to foam, which will ultimately harm the nish of
the spa and void your warranty.
You may ll your spa with well water
provided the following conditions are met:
1) Purchase and use a pre-lter to run the well
water through on the ll-up. The pre-lter will
be placed before the spa lter in the ll-up ow
of water. 2) Have a Total Dissolved Solids (TDS)
and metals test performed by a qualied person
after the ll-up process but before any spa use.
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Place a garden hose in the lter canister and ll your spa
with regular tap water about six inches from the top.
If the water level is too low or too high, your spa will not
operate properly.
Always ll the spa through the lter canister! Failure
to do so may cause air to be trapped in the ltration
system and prevent the pumps from operating
properly.
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8
4. Turn on power to the spa.
When the spa is lled to the correct level, turn on the
power at the GFCI breaker. (Ensure that the 120V spas are
connected to the proper electrical outlet.)
5. Prime the pump.
Preparing for Your New Portable Spa
6. Install the lter into the lter canister.
7. Adjust water chemistry.
Make sure the lter has soaked at least 30 minutes
before you install it. Insert the lter all the way and
screw it in. Do not over-torque the cartridge during
installation, just hand tighten gently.
Test and adjust the water chemistry. See the section on page 27 for instructions on water clarity.
8. Let the spa heat up.
When the spa has nished priming, the heater will activate. Put the cover on and let the spa heat to the
set temperature.
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2018 Platinum Series Spas
LTR20181010, Rev. H
Priming the Pump
9
Preparing for Your New Portable Spa
New spa owners often have diculty the rst time they
start their spa and the pump fails to prime. This can be
frustrating, but these simple instructions can help you.
Sometimes air can become trapped in the pump while
lling the spa. You will know this has happened when after you have lled and started the spa, the pump does
not seem to function. You will hear the pump operating, but no water will be moving.
The pump will not work properly while
air is trapped in it. Continuing to operate
the pump in this way will cause damage.
Starting Up: Priming Mode
Automatic Exiting of Priming Mode
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LTR20181010, Rev. H
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10
Bleeding Air from the Pump
If you have tried priming the pump several
times unsuccessfully using the control panel,
you can bleed the air from the pump manually.
1. Shut o the power to the spa.
2. Using a Phillips screwdriver, remove the
front panel from the spa and locate the
pump.
3. Close the gate valve on the discharge side
of the pump (if your spa is installed with
one.)
4. Turn the bleeder valve counter clockwise
with a small pair of pliers until the air has
been released from the pump.
5. If this is unsuccessful, loosen the union nut
on side of the pump with channel locks.
When air is bled out, tighten the nut.
Preparing for Your New Portable Spa
6. Turn on power to the spa and press the
JETS button. If there is still air trapped in
the pump, repeat steps 2 through 5 until
the pump primes.
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2018 Platinum Series Spas
LTR20181010, Rev. H
Operating Your Spa
spaTouch-2 Icon Driven Control Panel
11
Operating Your Spa
Changing Languages for the Display
1. Touch the Settings Icon at the lower right portion of the screen.
2018 Platinum Series Spas
LTR20181010, Rev. H
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12
2. Touch the Right Arrow Icon at the lower right portion of the screen. It takes you to the
next page.
Operating Your Spa
3. Touch the Language Icon.
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LTR20181010, Rev. H
13
4. As an example, touch the Spanish option as shown below.
5. Next, touch the Save Icon to conrm this selection.
Operating Your Spa
6. ...and now (for example), the spaTouch screen will be reset to Spanish.
2018 Platinum Series Spas
LTR20181010, Rev. H
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The Main Screen (Home)
Operating Your Spa
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LTR20181010, Rev. H
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Operating Your Spa
2018 Platinum Series Spas
LTR20181010, Rev. H
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Operating Your Spa
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2018 Platinum Series Spas
LTR20181010, Rev. H
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