Calibrated Software MP4-EX Import User Manual
User Guide
Calibrated Software, Inc.
Copyright 2008 Calibrated Software, Inc. All rights reserved.
Your rights to the software are governed by the accompanying Software License Agreement. Please read the entire User Guide and Software License
Agreement before installation, ordering or use. By installing, ordering or using this software you are agreeing to the Software License Agreement.
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www.calibratedsoftware.com
Calibrated{Q} MP4-EX Import component and Calibrated{Q} Import Assist contain the following source code:
Portions of this software use Expat XML Parser with the following Software License:
Export Software License:
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Permission is hereby granted, free of charge, to any person obtaining
a copy of this software and associated documentation files (the
"Software"), to deal in the Software without restriction, including
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Calibrated{Q} MP4-EX Options application and Calibrated{Q} Import Assist contain the following source code:
Portions of this software are copyrighted. © 2007 The FreeType Project (www.freetype.org). All rights reserved.
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The OpenGL Extension Wrangler Library
Copyright (C) 2002-2008, Milan Ikits <milan ikits[]ieee org>
Copyright (C) 2002-2008, Marcelo E. Magallon <mmagallo[]debian org>
Copyright (C) 2002, Lev Povalahev
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©2008 Calibrated Software, Inc. All rights reserved. Calibrated{Q} is a trademark of Calibrated Software, Inc.
Contents
INTRODUCTION ............................................................................................................ 5
Overview ............................................................................................................................................................................. 5
DEMO MODE Limitation ..................................................................................................................................................... 5
GETTING STARTED ..................................................................................................... 6
Compatible MP4 Files ......................................................................................................................................................... 6
Notes about XAVC-S MP4 file Support .............................................................................................................................. 6
Windows Requirements and Installation ............................................................................................................................ 7
Installing on Windows ................................................................................................................................................ 7
Uninstalling on Windows ............................................................................................................................................ 7
Windows Applications Support ........................................................................................................................................... 7
Mac Requirements and Installation .................................................................................................................................... 8
Installing on Mac OSX ................................................................................................................................................ 8
Uninstalling on Mac OSX ........................................................................................................................................... 8
Mac OSX Applications Support .......................................................................................................................................... 9
Notes about QuickTime Player X ........................................................................................................................................ 9
Notes about QuickLook on Mavericks and Yosemite ......................................................................................................... 9
Known Issues and Limitations .......................................................................................................................................... 10
GLOBAL OPTIONS ..................................................................................................... 12
Overview ........................................................................................................................................................................... 12
Options Interface ............................................................................................................................................................... 12
Version .............................................................................................................................................................................. 13
License .............................................................................................................................................................................. 13
ReelName Options ................................................................................................................................................... 13
Auto-Change TypeCode (Mac Only) ........................................................................................................................ 13
SOFTWARE LICENSE ................................................................................................ 15
Software License Agreement ............................................................................................................................................ 15
After Purchase - Software License Instructions ................................................................................................................ 15
Refund Policy .................................................................................................................................................................... 15
USE WITH WINDOWS APPLICATIONS ..................................................................... 16
Overview ........................................................................................................................................................................... 16
QuickTime Player 7.6.6 .................................................................................................................................................... 16
CatDV 9 or greater ............................................................................................................................................................ 17
Getting Started ......................................................................................................................................................... 17
Import into CatDV ..................................................................................................................................................... 17
Troubleshooting ....................................................................................................................................................... 17
Other Windows Applications ............................................................................................................................................. 17
USE WITH MAC OSX APPLICATIONS ...................................................................... 18
Overview ........................................................................................................................................................................... 18
QuickTime Player 7.6.6 .................................................................................................................................................... 18
Final Cut Pro 6/7 ............................................................................................................................................................... 19
Getting Started ......................................................................................................................................................... 19
Import into FCP ........................................................................................................................................................ 19
Playback in FCP ....................................................................................................................................................... 19
Troubleshooting ....................................................................................................................................................... 20
Final Cut Studio 2/3 Applications ...................................................................................................................................... 21
Getting Started ......................................................................................................................................................... 21
Import into FC Studio Applications ........................................................................................................................... 21
Playback in FC Studio Applications ......................................................................................................................... 21
Troubleshooting ....................................................................................................................................................... 21
CatDV 9 or greater ............................................................................................................................................................ 22
Getting Started ......................................................................................................................................................... 22
Import into CatDV ..................................................................................................................................................... 22
Troubleshooting ....................................................................................................................................................... 22
Final Cut Pro X (no native support) .................................................................................................................................. 23
Other Mac OSX Applications ............................................................................................................................................ 23
MP4 METADATA IN QUICKTIME ............................................................................... 24
Overview ........................................................................................................................................................................... 24
Public MetaData ................................................................................................................................................................ 24
Private MetaData .............................................................................................................................................................. 24
CALIBRATED REFRESH FOR FCP 6/7 ..................................................................... 26
Overview ........................................................................................................................................................................... 26
Instructions ........................................................................................................................................................................ 26
CALIBRATED{Q} IMPORT ASSIST ........................................................................... 27
Overview ........................................................................................................................................................................... 27
TROUBLESHOOTING ................................................................................................. 28
Troubleshooting a MP4 file not opening ........................................................................................................................... 28
Troubleshooting in Final Cut Pro 6/7 ................................................................................................................................ 29
Troubleshooting in Final Cut Pro-X ................................................................................................................................... 30
VERSION HISTORY .................................................................................................... 31
1
Introduction
Overview
Calibrated{Q} MP4-EX Import is a QuickTime component for NATIVE Importing and Playback of Sony XDCAM EX and
JVCPro HD HM700/HM100 MP4 files in QuickTime Player 7 and CatDV on Windows and Mac OSX, and Final Cut Studio
2 and 3 applications(with the exception of Color ) on Mac OSX. Other QuickTime-centric applications in Mac OSX may
work but the users should test out those applications to insure compatibility.
BETA Support has been added for XAVC-S MP4 files. Please note that XAVC-S MP4 files may not play in realtime
and not all are supported. Please see XAVC-S Section for more details.
Calibrated{Q} MP4-EX Import is a QuickTime component that lets QuickTime Player 7, FCP 6/7, etc. understand the MP4
file wrapper; however for XDCAM EX MP4 files - the XDCAM EX QuickTime Codec needs to be installed to decompress
the video. For Windows computers, this means that Calibrated{Q} XD Decode for Windows is needed. For Mac OSX
computer either Final Cut Pro 6.0.6, Final Cut Pro 7 is needed OR Calibrated{Q} XD Decode is needed (do not install
Calibrated{Q} XD Decode on a Mac computer with any version of Final Cut Pro). Please see the System Requirements in
Chapter 2 for more details.
The Calibrated{Q} MP4-EX Import Options application sets Global Options for use with the Calibrated{Q} MP4 EX Import
component. (See Chapter 3: Global Options)
IMPORTANT: This version of software (v3.0 or greater) will require a new Software License and an upgrade fee if
you had purchased a Software License for a previous version.
DEMO MODE Limitation
Calibrated{Q} MP4-EX Import will only read up to 30 seconds of media. If you attempt to read MP4 media that is less than
30 seconds, Calibrated{Q} MP4-EX Import will only read half of the media – this is the only DEMO MODE limitation. In
every other way, the DEMO MODE for Calibrated{Q} MP4-EX Import is fully functional. Using the software in DEMO
MODE is for testing only and should not be used for commercial purposes.
Page | 5
Getting Started
2
Compatible MP4 Files
The following MP4 files ( in BPAV folder structure or not) will work with Calibrated{Q} MP4-EX Import:
Directly from cameras*:
Sony XDCAM EX MP4 files
JVCProHD HM 700/HM100 MP4 files
Rendered from Software:
MP4 files created with Sony XDCAM Transfer in Final Cut Pro
BETA Support has been added for XAVC-S MP4 files. Please note that XAVC-S MP4 files may not play in realtime and
not all are supported. Please see XAVC-S Section for more details.
IMPORTANT: This version of software (v3.0 or greater) will require a new Software License and an upgrade fee if
you had purchased a Software License for a previous version.
Notes about XAVC-S MP4 file Support
BETA Support has been added for XAVC-S MP4 files.
Please note that
(1) Playback may not be in realtime in all applications or on all computers.
(2) Some applications (like FCP 6/7) do not support 2k or greater resolutions or 1080p50/60 framerate. So XAVC-S
MP4 files that are greater than HD resolution or 1080p50/60 framerates are not guaranteed to work in all
applications.
(3) Please note that XAVC-S MP4 files will not play in realtime and not all resolution/framerates are supported in
FCP6/7. Ideally you should render the XAVC-S MP4 files to ProRes MOV files before editing in FCP6/7.
(4) Some of the higher framerate/resolutions like 4k 50p and 4k 59.94p do not decode with the native H264
QuickTime Codec
(5) XAVC-S MP4 files that are ‘smart’ rendered (where multiple H264 streams from different files are placed in one
file) may have multiple avcC packets in the MP4 file wrapper for the H264 video. Multiple avcC packets are not
supported in QuickTime so only the last avcC packet would be used to decode all of the video – this can cause
artifacted images in the video where there is a avcC packet mismatch. Please note that camera original XAVC-S
MP4 files or XAVC-S MP4 files that have not been ‘smart’ rendered should be fine and only have one avcC
packet.
(6) There may be other unknown issues when working with XAVC-S MP4 files in applications, for this and the above
reasons are why we have listed the support as BETA.
Page | 6
Windows Requirements and Installation
Ensure your PC meets the following requirements prior to installing Calibrated{Q} MP4-EX Import:
Pentium 4 processor with SSE3 support or greater; recommended at least Intel Core 2 Duo with two cores or two
physical processors
32/64-bit Windows 7 or Vista (Business or Ultimate) or Windows 32-bit XP with SP3
BETA Support for 32/64-bit Windows 8 - our software should work fine on Windows 8; however QuickTime Player
does not officially support Windows 8 yet.
QuickTime 7.6.6 or higher
Calibrated{Q} XD Decode for Windows is required to decompress the video contained in XDCAM EX MP4 files.
IMPORTANT: This version of software (v3.0 or greater) will require a new Software License and an
upgrade fee if you had purchased a Software License for a previous version.
Installing on Windows
To install Calibrated{Q} MP4-EX Import on a Windows Computer:
1. Quit any applications using QuickTime.
2. Run the Calibrated{Q} MP4-EX Import Installer. The install program creates a folder named Calibrated in the
[System Drive]\[Program Files] directory. The Calibrated folder will contain the Calibrated{Q} MP4-EX Import
Options application and User Guide.
3. Restart your computer
After running the Calibrated{Q} MP4-EX Import installer, you will be able to access the Calibrated{Q} MP4-EX Import
Options application in this location:
[System Drive]\Program Files\Calibrated\Applications\Options\CalibratedQMP4EXOptions.exe
The CalibratedMP4EXQ.qtx will be auto-copied to the [System Drive]\[Program Files]\QuickTime\QTComponents
directory.
Uninstalling on Windows
To uninstall Calibrated{Q} MP4-EX Import on a Windows Computer:
1. If LICENSED, please use the Calibrated License Manager to DEACTIVATE your Software License before
uninstalling
2. Go to the Control Panel>Add/Remove Programs.
3. Select and uninstall Calibrated{Q} MP4-EX from the list of programs.
4. Restart your computer.
Windows Applications Support
Calibrated{Q} XD Decode for Windows is required. Please see Chapter 4: Use with Windows Applications for more
details.
QuickTime Player 7.6.6
CatDV 9 or greater
Other ‘QuickTime-centric’ applications (i.e. applications that use the QuickTime SDK to open media files) may
work; however it is up to the user to test out and insure compatibility with those applications
Page | 7
Mac Requirements and Installation
Ensure your Mac meets the following requirements prior to installing Calibrated{Q} MP4-EX Import:
Mac Intel Computer Only; recommended at least Intel Core 2 Duo with two cores or two physical processors
Mac Intel with OSX 10.6.8(Snow Leopard) or 10.7.5(Lion) or 10.8.5(Mountain Lion) or 10.9.4 (Mavericks)
BETA Support ONLY for OS X 10.10 ( Yosemite )
10.9 (Mavericks) or 10.10 (Yosemite) -- QuickTime Player X and Finder Preview do not work with our software.
The workaround for QT Player X is to install QuickTime Player 7 and use that for playback. You can download
QuickTime Player 7 from Apple here: http://support.apple.com/kb/DL923 and it will install into the
/Applications/Utilities folder and can co-exist fine with QT Player X on the same computer.
QuickTime 7.6.6 or higher (QT Player X NOT supported)
Final Cut Pro 6.0.6 OR Final Cut Pro 7, OR Calibrated{Q} XD Decode is needed to decompress the video in
XDCAM EX MP4 files. Calibrated{Q} XD Decode should not be installed on any Mac computer with any version of
Final Cut Pro
FCP X is not supported – see the FCP X section in this User Guide for more details
IMPORTANT: This version of software (v3.0 or greater) will require a new Software License and an
upgrade fee if you had purchased a Software License for a previous version.
Installing on Mac OSX
To install Calibrated{Q} MP4-EX Import on a Mac Computer:
1. Quit any applications using QuickTime.
Run the Calibrated{Q} MP4-EX Import Installer. The install program creates a folder named Calibrated in the
/Applications directory. The Calibrated folder will contain the Calibrated{Q} MP4-EX Import Options application
and User Guide
2. The CalibratedMP4EXQ.component will be auto-copied to the “/Library/QuickTime”directory.
3. Restart your computer
After running the Calibrated{Q} MP4-EX Import installer, you will be able to access the Calibrated{Q} MP4-EX Import
Options application in this location:
/Applications/Calibrated/Appications/Options/CalibratedQMP4EXOptions.app
Uninstalling on Mac OSX
To uninstall Calibrated{Q} MP4-EX Import on a Mac Computer:
1. If LICENSED, please use the Calibrated License Manager to DEACTIVATE your Software License before
uninstalling
2. If no other Calibrated Software is installed, then delete the directory:
/Applications/Calibrated
and skip Step 2 and go to Step 3
3. If other Calibrated Software is installed, then only delete:
a. /Applications/Calibrated/Applications/Options/CalibratedQMP4EXOptions.app
b. /Applications/Calibrated/Plugins/QuickTime/CalibratedMP4EXQ.component
c. /Applications/Calibrated/Docs/ CalibratedQMP4EX-UserGuide.pdf
4. Delete the file:
/Library/QuickTime/CalibratedMP4EXQ.component
(that’s the Library folder on the Main Harddrive NOT the Library folder in the User Directory)
5. Restart your computer.
Page | 8
Mac OSX Applications Support
For Mac OSX systems without Final Cut 6.0.6 or greater or Final Cut Pro 7.0.3 installed then Calibrated{Q} XD Decode for
OSX is required. Do not install Calibrated{Q} XD Decode for OSX on any Mac OSX computer with any version of Final
Cut Pro installed. Please see Chapter 5: Use with Mac OSX Applications for more details.
QuickTime Player 7.6.6
Final Cut Studio 2 applications (except for Color); FCP 6.0.6
Final Cut Studio 3 applications (except for Color)
CatDV 9 or greater
iMovie - NO LONGER SUPPORTED
Final Cut Express - NO LONGER SUPPORTED
FCP X is not supported – see the FCP X section in this User Guide for more details
Other ‘QuickTime-centric’ applications (i.e. applications that use the QuickTime SDK to open media files) may
work; however it is up to the user to test out and insure compatibility with those applications
Notes about QuickTime Player X
QuickTime Player X is not supported. The bug has been forwarded to Apple. Please see the ‘QuickTime Player 7’ section
in the Mac OSX Applications chapter for further details.
Notes about QuickLook on Mavericks and Yosemite
QuickLooks (i.e. Finder Preview) in Mavericks and Yosemite does not work with our software. The bug has been
forwarded to Apple.
Page | 9
Known Issues and Limitations
The following known issues and limitations are associated with Calibrated{Q} MP4-EX Import:
PullDown is not removed.
10.9 (Mavericks) amd 10.10 (Yosemite) - QuickTime Player X and Finder Preview in Mavericks and Yosemite do
not work with our software. The workaround for QT Player X is to install QuickTime Player 7 and use that for
playback. You can download QuickTime Player 7 from Apple here: http://support.apple.com/kb/DL923 and it will
install into the /Applications/Utilities folder and can co-exist fine with QT Player X on the same computer.
Auto-assembling of spanned MP4 files is not supported. This means that if a shot is ‘spanned’ over multiple MP4
files the MP4 files will still only be opened or imported as individual MP4 files.
BETA Support has been added for XAVC-S MP4 files. Please note that XAVC-S MP4 files may not play in
realtime and not all are supported. Please see XAVC-S Section for more details.
MP4 files cannot be opened with QuickTime Player X for Mac OSX Snow Leopard (10.6) or Mac OSX Lion(10.7);
you must install and use QuickTime Player 7 to open MP4 files in QuickTime Player on Mac OSX Snow Leopard
(10.6) or download it from the QuickTime website. Please see the QuickTime Player 7 section in the Mac OSX
Applications chapter for more details.
Apple Color is not supported.
Other ‘QuickTime-centric’ applications than the ones listed in this User Guide may be able to use and open MP4
files with Calibrated{Q} MP4-EX Import as well but the user should test out those applications to insure
compatibility.
With Shake on Mac OSX, you must set the BaseFile Type to QuickTime Movie for MP4 Files.
RealTime Playback of MP4 files is dependent upon both your computer system and application. Calibrated{Q}
MP4-EX Import does not actually playback or decode any video frames
If Final Cut Pro 6.0.6 or Final Cut Pro 7.0.3 is not installed, Calibrated{Q} XD Decode codec is needed to
decompress the video of XDCAM EX MP4 file
To take advantage of certain features in Final Cut Pro 6 or 7, such as SmoothCam Filter and Select Media
Management features, it is recommended that you change the Auto-change Typecode to MooV in the
Calibrated{Q} MP4-EX Options application (see Chapter: Global Options and Chapter: Use with Mac OSX
Applications for more details)
IMPORTANT for FCP: In Final Cut Pro – certain Media Management functions will not work properly if the
typecode of a MP4 file is not ‘MooV’. In those cases where the typecode of a MP4 file is NOT set to ‘MooV’, then
if you perform any Media Management in FCP – the MP4 files are simply copied by FCP instead of FCP
rewrapping the MP4 files into a MOV file..
On Mac OSX, after purchasing and licensing Calibrated{Q} MP4-EX Import for OSX, you will have to use ‘refresh’
in Calibrated{Q} Import Assist to update the duration of any MP4 files you had imported into Final Cut Pro 6/7
while in DEMO MODE. (see Chapter: Use with Mac OSX Applications and Chapter: Calibrated Refresh for FCP
for more details)
Calibrated{Q} MP4-EX Import does not work directly with FCP X or Motion 5.
Page | 10
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