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HWC502
User guide
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Caliber HWC502 User guide

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Page 1
SmartHome
Page 2
Instruction manual for
SmartHome
Index:
HWC 502
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
The pictures/screenshots/illustrations used in this manual are subject to change without notication. Also they may dier in appearance, depending on the device you use, iOs or Android, tablet or phone etc. Product and software update periodically, the number and app interface in this manual are only shown as an example. No extra notication on further changes.
Click to jump to
Page 3
3. Microphone
6. Reset
2. IR LED
5. Button
4. Status Light
9. Speaker
10. SD car slot
8. External power port
7. Mini USB
1. Camera
Please keep network available
Overview
SmartHome
What's in the box
Consult the checklist below for all components.
Bell 5C
Angle Wall Mount
3M Manual
Note: Make sure the camera to be within range of the Wi-Fi network to ensure a successful connection between the camera and router. Suppor ted network: Wi-Fi 2.4GHz only
Bracket
A x 2 B x 2
C x 1
Screw(3 kinds)
Chime kit
Pin
Screwdriver
1. Camera
- 1080p
2. IR led For night vision
3. Microphone
2 way talk back
4. Status Light
- LED will blink rapidly in RED while searching for a new connection
- LED will blink rapidly in BLUE while reconnecting
- LED will be solid RED while restarting
- LED will be solid BLUE while ON and connected
5. Button
To ring the bell
6. Reset button
To reset to factor y settings
7. Micro USB slot
Alternative power source 5V DC
8. External power port
8-16V AC
9. Speaker
10. micro SD card slot
max. 128G B
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
The pictures/screenshots/illustrations used in this manual are subject to change without notication. Also they may dier in appearance, depending on the device you use, iOs or Android, tablet or phone etc. Product and software update periodically, the number and app interface in this manual are only shown as an example. No extra notication on further changes.
Click to jump to
Page 4
No. 1
Download and install Caliber Smart Home app
SmartHome
Use your phone to scan the QR code below or search “Caliber Smart Home” in the app Store or Google play to download and install the app
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 5
No. 2
Register / Login / Request password
SmartHome
Register
Setup an account for ‘Caliber Smart Home’ , or sign-in if you already have an account.
1. Tap “Register” in the lower center ”img 1”
2. The system automatically determines your country / area. You can also select your country code by yourself. Enter the cellphone number / E-mail and tap “Obtain verification code” “img 2”
note: Change to “register by phone” for using a phone number to register.
3. Enter the verification code you received “img 3”. If you didn’t received the verification code within 30min. please try the previous step again
4. Choose a password for your account “img 4”, tap ”Completed” to finish your registration.
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
img 1 img 2
No. 11 Specications
img 3 img 4
Page 6
No. 2
Register / Login / Request password
SmartHome
Account+password sign-in
1. The system will automatically determine your country / area or you could select manually
2. Enter your registered cellphone number or email and password, sign in to the system
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 7
No. 2
Register / Login / Request password
SmartHome
Forgot password
If you forgot your account of “Caliber Smart Home”, you can reset the account password by “Forgot password”
1. Tap “Forgot password”, as shown in “img 1”
2. The system automatically determines your country / area. You can also select your country code by yourself. Enter the cellphone number/E-mail and tap “Obtain verification code”, as shown in “img 3”
3. Enter the verification code you received “img 3”. If you didn’t received the verification code within 30min. please try the previous step again.
4. Choose a password for your account “img 4”, tap ”Completed” to finish your registration.
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
img 2 img 3 img 4img 1
Page 8
No. 3
Doorbell Installation
SmartHome
Doorbell Installation
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
1. Mark screws position
AC 12V~24V
4. Install the doorbell into the bracket
2. Nail expansion screw
5. Install the doorbell into the bracket Fix it with the C screw
3. Fix bracket
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 9
No. 3
4. Install the doorbell into the bracket
5. Install the doorbell into the bracket Fix it with the C screw
Doorbell Installation Angle Mount
Doorbell Installation
SmartHome
1. Mark screws position
2. Nail expansion screw
AC 12V~24V
3. Fit the mounting bracket to the angle wall mount
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
4. Fix bracket
5. Install the doorbell into the bracket
No. 11 Specications
6. Angle mounted Fix it with the C screw
Page 10
No. 3
ADD device
SmartHome
1. Go to the app, tap “+” in the upper right of this page to add device’s as shown in the picture to the left.
2. In this case, select “Doorbell camera”
3. Please make sure the device’s indicator light flashes quickly, tap “Next step” to continue.
4. Enter your WiFi-password
5. Next the app will show a QR code. Hold it in front of the camera lens until the doorbell­camera makes the confirming sound.
6. When successfully added, you can rename the camera and choose where it’s located
7. Choose your chime setup
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 11
No. 3
Curren/Old situation
Original Mechanical Chime When the button is pressed, the bell rings
Mechanical Chime
Doorbell
Button
Original Transformer (not incl, already installed) 230V AC => 8-16V AC
1. Current / old situation
Install Chime
SmartHome
Connecting the HWC502 doorbell camera.
In most cases there will be a doorbell adapter 8-16V AC already in the house. The diagram below shows what it looks like:
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 12
Original Mechanical Chime When the button is pressed, the bell rings
Doorbell
Button
Mechanical Chime
(Phone app)
Chime adapter
Doorbell HWC502
New situation
1. Leave all the original wiring in tact
2. Replace the ‘Doorbell button’ with the HWC502 doorbell
3. Add the wiring of the ‘Chime Adapter’ to the wiring on the excisting ‘Mechanical Chime’. One wire added to the ‘+’ and one to the ‘-’
4. Make sure the ‘Bell Settings’ in the app is set to ‘Mechanical’
Now when the HWC502 doorbell is pressed; the HWC502 makes a ringing sound, your phone receives a ‘call’ and the original ‘Mechanical Chime’ rings
Original Transformer (not incl, already installed)
230V AC => 8-16V AC
HWC 502 Chime adapter
AC input: 4-16 V Batch Nr.: 319145
CALIBER EUROPE BV
Kort akker 1 0 • 4264 AE Veen • The Netherlands
2. NEW situation
(4)
No. 3
Install Chime
Connecting a mechanical chime.
If you still want the chime to “ring” or “ding dong” like before, please install as described below:
SmartHome
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 13
No. 3
No extra Chime
When the button is pressed, the HWC502 rings on your phone and a sound is heard from the camera’s speaker
Doorbell HWC502
Original Transformer (not incl, already installed) 230V AC => 8-16V AC
3. No extra Chime
(Phone app)
Install Chime
SmartHome
Connecting HWC502 with no extra chime
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 14
No. 3
When the button is pressed, the HWC502 rings on your phone and a sound is heard from the camera’s speaker
Doorbell HWC502
Doorbell
HWC502
Wireless
Digital Chime
HWC501CH
USB powered 5V DC
Digital Chime
1. Replace the ‘Doorbell button’ with the HWC502 doorbell
2. Remove the wiring from the ‘Mechanical Chime’ (if one was installed)
3. Make sure the ‘Bell Settings’ in the app is set to ‘Digital’ App>Homescreen>HWC502> >Bell Settings>Digital
4. Make sure the indicator LED on the HWC501CH blinks (Press reset once)
4. Connect the Chime in the app App>Homescreen>HWC502> >Bell Settings(2nd)>Digital Tap ‘Bind’
Now when the HWC502 doorbell is pressed; the HWC502 makes a ringing sound, your phone receives a ‘call’ and the ‘HWC501CH Digital Chime’ rings
Original Transformer (not incl, already installed) 230V AC => 8-16V AC
4. Digital Chime
(Phone app)
(3)
(4)
(Phone app)
(Phone app)
Install Chime
SmartHome
Connecting a digital chime.
If you want a chime to “ring” or “ding dong” on any location within the WiFi range, please install as described below. The HWC501CH is sold separately:
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 15
No. 4
Control device
SmartHome
Control device
After the device is connected successfully, tap “My Home” at the bottom. The device name shows in the list. Tap it to enter the control panel of the device (Doorbell cam)
Remarks:
When device is online, operation via shortcuts is supported; When the device is oine, device displays “device is oine” and is greyed out.
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 16
No. 4
Control device
SmartHome
Control device
From this page, all device settings can be altered. Tap the edit symbol : or to make changes in name, location, share device, Bell Settings, Motion Detection etc. If there is a rmware update available, check under ‘Firmware information’ to update the rmware.
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 17
No. 4
Control device
SmartHome
Index:
Back to main menu
Mute / unMute audio
SD/HD Select quality HD uses more data
Screenshot Micro SD card required
Edit settings
Wi-Fi signal strength
Full screen
Record video Micro SD card required
Talk to visitors
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Playback Show recorded pictues / Video’s Micro SD card required
Exit app
Back to main menu
Alarm Receive a notication when motion is detected
Page 18
No. 5
Profile
SmartHome
Profile (Me)
In order to make full use of the functionality of this app and your Caliber Smart Home devices, make your home situation match the situation in the app.
1. Choose family name
2. Manage your rooms
3. Set the location, for area automations
4. Add members to the family
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 19
No. 6
Scene’s & Automation
SmartHome
Scene’s
You can combine devices to do ‘tasks’ in a “scene”. Go to Smart (img1) The next pages describes general information. Some products cannot preform scene’s
1. Tap“+” in the upper right of the page to create a new smart scene.
2. Tap “scene” img 2
3. Enter life scene name, add task, tap “Save”, as shown in the picture. A smart scene has been created.
3. You can also change the scene you have already created (img1) , change scene name, change task or delete smart scene etc.
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
img 1 img 2 img 3 img 4
No. 11 Specications
Page 20
No. 6
Scene’s & Automation
SmartHome
Automation
You can execute automations, when conditions are met.
1. Tap“+” in the upper right of the page to create a new smart scene
2. Tap “Automation”
3. Choose which conditions should be met “img3”.
4. Choose what ‘task /action’ should be executed “img3”.
5. img4 shows an example (This might include a dierent product). The Smart light group “E27 RGBW” switches ON when the sun sets. For this function you need to set your location, see prole.
More app functions can be found in our support page
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
img 1 img 2 img 3 img 4
No. 11 Specications
Page 21
No. 7
RD
3
Party voice control
Voice control
SmartHome
Most of our Smart Home products support 3rd party voice control. Instructions how to connect can be found in the links below:
Connect with Google Home
Webshop.caliber.nl/media/SmartHome/Caliber_in_GoogleHome.pdf
Connect with Amazon Alexa
Webshop.caliber.nl/media/SmartHome/Caliber_with_Amazon-Alexa.pdf
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 22
No. 8
Trouble shooting
SmartHome
Possible reasons why a device cannot be added:
1. The device is not powered on
2. WiFi signal is strong and stable, distance between device and router should be not
too far
3. The smartphone cannot connect to WiFi
4. Wi password not correct
5. The device is in conguration state (When a device needs to be added, you need
to bring it into WiFi conguration state)
6. You selected a 5GHz network (with dual band routers) Devices only support
2.4GHz network
Router issues:
1. Encryption mode should be WPA2-PSK type, Authentication type AEX or set to
“automatic”.
2. Wireless mode cannot be 11n only
3. Max number of connected devices has reached upper limit of router. Disconnect
other devices from WiFi
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 23
No. 9
Specifications
SmartHome
1. PRODUCT DESCRIPTION
WiFi wireless Door/ Window sensor. It can monitor the status of door / window after proper installation with your smart phone. When it is triggered, such as open, close or tampered, a push notication will be reported to your smart phone.
2. FEATURES
• Works with Amazon Alexa
• Works with Google assistant
• Works with IFTTT
• Working in 2.4G wireless Wi-Fi
• Send notication about ‘tampered’ event
• Detects the battery level
• Low battery level alarm
• Open/Close history record and record clear
Image sensor 1/3inch 1080p CMOS sensor Viewing angle 120º Compression Format H.264 Main Prole Night vision IR power LED Max.Frame rate 1-25fps Audio Input Two way audio Full duplex Network Protocol HTTP,DHCP,DNS WIFI WiFi802.11b/g/n Freq range: 2402-2480 Mhz Max e.r.p: <100mW/20dBm Storage mode Local storage Interface Micro SD/TF,
support up to 128GB SD Optional accessories Wireless chime, mechanical chime Motion detection Support motion detection Power 8-16V AC trough power converter Working environment Working Temperature -20~50°C Camera size 45mm (L) x 26mm (W)x115mm (H) Installation Wall mounting IP rated IP54
Set consists of: HWC502 Manual Mounting material
We are continuously improving / updating our products and product information. It’s therefore possible that there is a slight dierence between the description in this manual to the operation of the product. If something is dierent or not clear; always check our website for the most current manual version. The (app) images and illustrations used are indicative and may vary per device and version
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 24
No. 10
Legal
SmartHome
Index:
Home app
No. 2 Register / Login
No. 3 Install device
No. 4 Add device(‘s)
No. 5 Install Chime
No. 6 Control device
All rights reserved The pictures used in this manual are Android app interface, iOS version is a bit dierent Product and software update periodically, the number and app interface in this manual are only shown as an example. No extra notication on further changes.
Wi Freq range: 2402-2480 Mhz,Max e.r.p: <100mW/20dBm
The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries.
Tuya word mark and logos are registered trademarks owned by Tuya, Inc. and any use of such marks by Caliber Europe BV is under license. Other trademarks and trade names are those of their respective owners.
Google Play and the Google Play logo are trademarks of Google LLC. Amazon Alexa logo are trademarks of Amazon Alexa. IFTTT logo are trademarks of IFTTT.
No. 7 Profile
No. 8 Scene’s &
Automation
No. 9 Voice control
No. 10 Trouble shooting
No. 11 Specications
Page 25
Thank you!
SmartHome
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