with Thunderbolt™ 2
User Manual
For more information visit www.caldigit.com
Contents
1. Introduction 03
Package Contents 06
T3 Diagram 07
2. Using the T3 08
Connecting the T3 08
Create a RAID 09
Mac OS X 10
Windows 7 & 8 13
Create a RAID by CalDigit Drive Utility (Optional) 17
Replacing the T3 Drive Module 20
Turning o the T3 22
3. CalDigit Drive Utility (Optional) 23
4. Technical Support & Warranty Information 24
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1. Introduction
The CalDigit T3 is a compact 3-bay storage solution for users who not only require outstanding
performance, but also the ultimate protection for their important data. The T3 is a RAID 0, 1 &
JBOD device. Priced similarly to dual bay RAID solutions, the extra drive in the T3 adds additional
performance with a minimal footprint increase. The T3 is equipped with Thunderbolt 2 and is
compatible with both HDDs and SSDs, making it the ideal solution for 4K workows.
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General Use Warnings
Please read the T3 manual thoroughly and familiarize yourself with the product before use.
Only use the T3 in an area with sucient ventilation. Make sure that the fan is not obstructed
to ensure proper air ow, which is essential for heat dissipation. Do not leave or use the T3
near a heat source or direct sunlight.
Avoid using the T3 in extremely hot or cold environments as it will increase the likelihood of
premature drive failure. The safe operating temperature ranges from 40F - 95F (4.4C-35C).
Avoid using the T3 in humid environments. Moisture and condensation can accumulate in
the drive and damage the electrical components, resulting in unit failure and catastrophic
data loss.
Only use the power adapter that has been supplied with the T3. An excessive or inadequate
power supply can result in unstable performance, data corruption, or drive failure.
Make sure to transport your T3 with care. Hard drives are sensitive to shock and rough
handling, and can result in degrading performance or disk failure.
Safety Warnings
Keep the T3 away from liquids and moisture. Exposure to liquids on the T3 can result in
damaging the unit, electric shock, and result in a re hazard. If your T3 gets wet while it is
still o, do not turn it on.
In the case of any issues with the device, do not attempt to repair or open the T3 yourself.
Doing so can result in personal injury, damaging the device, and will void the warranty. If you
have any issues, please contact CalDigit technical support.
All electrical devices are susceptible to failure. In order to protect yourself against sudden
data loss, it is highly recommended that you create at least two backups of your data. If you
will be sending a drive back to CalDigit for service, please make sure you have backed up
your data beforehand. CalDigit cannot guarantee the integrity of data on drives that are
returned to us. CalDigit cannot make provisions for data recovery or be held liable for any
data loss.
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The T3 unit comes with a standard, 5 year limited warranty.
The HDDs come with a 3 year limited warranty.
Burst transfer rates will vary from one computer to another. Depending on the host conguration,
average speeds are usually lower.
Weight varies by conguration and manufacturing process.
IMPORTANT
The use of this product is subject to acceptance of the software license agreements
included. This product contains electronic documentation.
1TB (Terabyte) = 1000GB (Gigabyte) = 1,000,000,000 bytes. Total accessible capacity varies depending on operating environment (typically 5-10% less).
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Package Contents
1 1 x T3 RAID
2 3 x CalDigit universal drive modules
3 1 x Drive module pin release key
4 1 x Drive module lock key
5 1 x Power supply
6 1 x AC cord
2
5
1
4
3
6
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T3 Diagram
Removable Drive Module
Front Side Power Button
Drive Module Lock
PIN Release
LED Status Lights
Power LED
Smart Fan
Kensington Lock
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AC Power In
Dual Thunderbolt™ 2 Ports
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2. Using the T3
Connecting the T3
1 Turn on the computer, make sure you have logged into the OS.
2 Connect a Thunderbolt cable* from your computer to the T3.
3 Connect the power supply to the T3.
4 Press the T3’s power button and it will boot. You will see it mount and it will be ready for use.
PC users will need to format the T3 for Windows OS before the device mounts.
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*Thunderbolt cable sold separately.
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Create a RAID
The T3 comes formatted as a software RAID 0 using Mac’s HFS + le system.
Windows users must recreate the RAID in the T3 using Window’s disk
NOTE
Striped RAID Set - RAID 0 - distributes data evenly across all drives in RAID 0. Use this mode
for increased performance. RAID 0 provides no protection against drive failure. It is highly
recommended to have a backup when using the T3 in RAID 0.
Mirrored RAID Set - RAID 1 - creates identical copies of data across all drives in the RAID 1 volume.
RAID 1 is ideal for back up and archiving. This is the most secure form of RAID but does not oer
any performance increase.
Concatenated Disk Set - SPAN (non-RAID) - drives work together but data is not distributed
evenly. After the rst drive in the SPAN set is lled, data then gets saved to the following drive.
SPAN does not oer any performance gains but is useful when using drives of dierent capacities.
It is highly recommended to have a backup when using SPAN because it does not oer any form
of data protection.
management software using the NTFS format. Creating a RAID will delete
any information on the hard drives so make sure to back up all your data
before proceeding.
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Mac OS X
1 Open “Disk Utility” (Macintosh HD > Applications > Utilities) and select the RAID tab.
2 Enter the name you would like for your RAID volume.
3 Select the format you would like to use, Mac OS Extended (Journaled) is recommended.
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4 Select the RAID type you would like to use.
Striped RAID Set - RAID 0 - distributes data evenly across all drives in RAID 0. Use this mode
for increased performance. RAID 0 provides no protection against drive failure. It is highly
recommended to have a backup when using the T3 in RAID 0.
Mirrored RAID Set - RAID 1 - creates identical copies of data across all drives in the RAID 1 volume.
RAID 1 is ideal for back up and archiving. This is the most secure form of RAID but does not oer
any performance increase.
Concatenated Disk Set - SPAN (non-RAID) - drives work together but data is not distributed
evenly. After the rst drive in the SPAN set is lled, data then gets saved to the following drive.
SPAN does not oer any performance gains but is useful when using drives of dierent capacities.
It is highly recommended to have a backup when using SPAN because it does not oer any form
of data protection.
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5 Locate the three CalDigit disks on the left panel. Drag and drop each one onto the list on the right.
6 Select the “create” button and Disk Utility will create the RAID.
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7 The volume will mount on your desktop and it will be ready for use.
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Windows 7 & 8
1 Click on the start button, right click on “Computer” to bring down the drop down menu
and select manage.
2 After the “computer management” window opens, select “disk management” on the left side.
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3
If the T3 drives have existing volumes on them, they must be deleted prior to setting up the
RAID. All of the current volumes will be listed in the top portion of disk management. You
can delete the volumes by right clicking on the corresponding T3 drives and selecting “Delete
Volume...”
4
The drives should be showing on the bottom portion of the disk management window with
their space as unallocated.
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5
Right click on the rst T3 disk that you want included in your RAID. You will be presented with
several options on how to congure your drives.
New Simple Volume - JBOD mode, non-RAID - creates a normal volume. Use this mode if you
wish to use your T3 as a JBOD (just a bunch of disks) storage device, letting you create individual
partitions on each of the drives. You can create a new simple volume on one of the drives and RAID
the remaining two if you wish.
New Spanned Volume - SPAN (non-RAID) - drives work together but data is not distributed
evenly. After the rst drive in the SPAN set is lled, data then gets saved to the following drive.
SPAN does not oer any performance gains but is useful when using drives of dierent capacities.
It is highly recommended to have a backup when using SPAN because it does not oer any form
of data protection.
New Striped Volume - RAID 0 - distributes data evenly across all drives in the RAID 0. Use this
mode for increased performance. However, there is no protection against drive failure. It is highly
recommended to have a backup when using the T3 in RAID 0.
New Mirrored Volume - RAID 1 - creates identical copies of data across all drives in the RAID 1
volume. RAID 1 is ideal for back up and archiving. This is the most secure form of RAID but does
not oer any performance increase.
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Once you select which RAID you want to use, select the drives that you want and add them to
the list on the right.
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Assign a mount letter and name the new volume. Select the settings you would like to format
the volume with and select next. The RAID will be created and your volume will mount and
be ready for use.
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Create a RAID by CalDigit Drive Utility (Optional)
If the T3 is currently in a RAID set, users will need to delete the current RAID before creating a new
RAID set. If your T3 is not congured into a RAID set you can skip to step 4.
1 Launch the CalDigit Drive Utility Software
2 Click on the “Disk Utility” button on the left hand side of the window.
3 Click the “RAID Management” button and then click on “Delete RAID Sets”. Then click on “Yes”
to proceed and the current RAID set will be deleted.
WARNING
Deleting the RAID set will delete all data on the T3.
Back-up your data before proceeding.
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4 Go back into the “Disk Utility” tab and select “Create New RAID Set”. Select the RAID mode you
would like to create.
5 Check all of the drives that you would like to include in the RAID set and select “create”.
Drives are numbered from top to bottom (A0 top, A1 middle, A2 bottom).
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6 The RAID will be created and the T3 will mount on your computer.
CalDigit Drive Utility
Device 2 Device 3
Device List
Disk Utility
Preferences
Notif ication
Events
Disk Benchmark
Drive in fo rmation
Model CalDigit T 3
GUID
RAID
...... ...... ......
......
Slot A0 Information
......
Quit
......
Device 1
-
Type
-
Volume Size
-
Status
-
Disk s
-
Disk Status
-
Serial Number
Description
003D000700000040
0
RAID
3.00 TB
Online
A0, A1, A2
Healthy
A0123456789
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Replacing the T3 Drive Module
1
Insert the drive key into the lock on the front of the drive module and turn clockwise to unlock it.
2
Insert the drive pin into the pin release until the handle of the drive module pops open.
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3
Pull the drive module from the T3 enclosure.
4
Insert the new drive in the same orientation as the drive you removed. The key holes should be
on the same side as the drive labeling. Push the drive in all the way and then press in the drive
module handle until it locks securely into place. Please do not use excessive force to insert the
drive or you can damage it. The new drive will mount onto your OS.
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5
To lock the new module into place, insert the drive key into the lock and turn counterclockwise.
Turning o the T3
1
Right click on the T3 volume icon and click “Eject CalDigit T3”. It is important that the T3 is
ejected prior to shutting down to prevent directory/data corruption.
2
After the T3 dismounts, press and hold the power button until the power LED turns o.
CalDigit T3
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3. CalDigit Drive Utility
The CalDigit Drive Utility is a powerful tool that allows users to congure, monitor, and diagnose
their CalDigit Thunderbolt RAIDs.
CalDigit Drive Utility
Type
Volume Size
Status
Disk s
Disk Status
Serial Number
Device 2 Device 3
Description
003D000700000040
RAID
3.00 TB
Online
A0, A1, A2
Healthy
A0123456789
0
Device List
Disk Utility
Preferences
Notif ication
Events
Disk Benchmark
Quit
Device 1
Drive in formation
Model CalDigit T3
GUID
RAID
...... ...... ......
-
-
-
......
-
Slot A0 Information
......
-
......
-
Device List
The device list tab allows users to monitor all your CalDigit Thunderbolt RAIDs and relays information
such as drive temperature, volume size, and drive health.
Disk Utility
The disk utility tab allows users to create a new RAID or delete an existing RAID set. Once a new
RAID has been created, the user must then create a new partition in order to use the RAID.
Preferences
The preferences tab allows users to set their S.M.A.R.T. preferences.
Notications
The notications tabs allows users to set their notication types and preferences. Enter your
network settings in the Email Notication tab to enable email alerts.
Events
The events tab will display the event log in chronological order.
Disk Benchmark
The disk benchmark tool is an integrated benchmark tool that allows users to test the speed of their
storage devices.
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4. Technical Support & Warranty Information
Technical Support
If you run into any issues while using your T3, please contact
CalDigit Technical Support:
Phone: 1-(714) 572-6668
Email: support@caldigit.com
Website: www.caldigit.com/support.asp
When contacting CalDigit technical support, make sure to be by your computer and have the
following information available:
Your T3 serial number
1
Operating system and version
2
Computer make and model
3
Other devices connected to your computer
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CalDigit Warranty Information
For detailed CalDigit warranty information please see the CalDigit website:
www.caldigit.com/rma/Limited-Warranty.pdf
*Specifications and package contents are subject to change without notice
*Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.
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CalDigit Limited Warranty Policy
CalDigit, Inc. (“CalDigit”) warrants, to the original purchaser, that this equipment shall be free of
defects in materials and workmanship for a period of one (1), three (3), or ve (5) years, depending
on the model, from CalDigit’s date of original shipment when the equipment is used normally and
is properly serviced when needed. If you discover a defect covered by the warranty set forth above,
your sole and exclusive remedy will be for CalDigit, in its sole discretion to (i) repair or replace the
product at no charge to you; or, if a repaired unit or replacement product is not available, (ii) to
refund the current market value of your product. You acknowledge and agree that replacement
product, at the sole option of CalDigit, may be a new product or a remanufactured product. In
order to receive the remedy set forth above, you must return the product during the warranty
period and include with each returned product (I) a copy of your original purchase invoice to verify
your warranty; (II) a Return Material Authorization number; (III) your name, address and telephone
number; (IV) a copy of the bill of sale bearing the appropriate CalDigit serial numbers as proof
of date of original retail purchase; and (V) a description of the problem. The customer must pay
all transportation costs for a returned product. This warranty does not apply if the product has
been misused or has been damaged by accident, abuse, misuse, or misapplication; if it has been
modied without permission of CalDigit; or if any CalDigit serial number has been removed or
defaced.
Warranty Exclusions and Limitations
This Limited Warranty applies only to hardware products manufactured by or for CaDigit that
can be identied by the “CalDigit” trademark, trade name, or logo axed to them. The Limited
Warranty does not apply to any non-CalDigit hardware products or any software, even if packaged
or sold with CalDigit hardware. Manufacturers, suppliers, or publishers, other than CalDigit, may
provide their own warranties to the end user purchaser, but CalDigit, in so far as permitted by law,
provides their products “as is”.
CalDigit does not warrant that the operation of the product will be uninterrupted or errorfree. CalDigit is not responsible for damage arising from failure to follow instructions relating
to the product’s use. This warranty does not apply: (I) to consumable parts, unless damage has
occurred due to a defect in materials or workmanship; (II) to cosmetic damage, including but not
limited to scratches, dents and broken plastic on ports; (III) to damage caused by use with nonCalDigit products; (IV) to damage caused by accident, abuse, misuse, ood, re, earthquake or
other external causes; (V) to damage caused by operating the product outside the permitted or
intended uses described by CalDigit; (VI) to damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of CalDigit or a CalDigit Authorized
Service Provider; (VII) to a product or part that has been modied to alter functionality or capability
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without the written permission of CalDigit; or (VIII) if any CalDigit serial number on the product has
been removed or defaced.
No CalDigit dealer, agent, or employee is authorized to make any modication, extension, or
addition to this warranty.
Any loss, corruption or destruction of data while using a CalDigit drive is the sole responsibility of
the user, and under no circumstances will CalDigit be held liable for the recovery or restoration of
this data. To help prevent the loss of your data, CalDigit highly recommends that you keep TWO
copies of your data; one copy on your external hard disk, for instance, and a second copy either
on your internal hard disk, another external hard disk or some other form of removable storage
media.
Some states do not allow the exclusion or limitation of implied warranties or liability for incidental
or consequential damages, so the above limitation or exclusion may not apply to you. This warranty
gives you specic legal rights, and you may have other rights, which vary from state to state.
CALDIGIT IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY
LEGAL THEORY, INCLUDING LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE
TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF
RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA
STORED IN OR USED WITH CALDIGIT PRODUCTS EVEN IF IT HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Your opening of your package, your use of the product acknowledges that you have read and
agree to the terms of this Agreement. You further agree that it is the complete and exclusive state
of the agreement between us and supersedes any proposal or prior agreement, oral or written,
and any other communications between us relating to the subject matter of this Agreement.
Read carefully all information related to warranty and precautions of use of your new CalDigit
product in the user’s manual.
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CalDigit
For products purchased in the United States, you may contact CalDigit US Headquarters.
Address: CALDIGIT INC.
1941 E MIRALOMA AVE STE B
PLACENTIA, CA 92870-6770
United States
Email: sales@caldigit.com
Website: www.caldigit.com
Customer service: 714-572-9889 x1
For products purchased in the European, you may contact CalDigit UK oce.
Address: Unit 3, Glenmore Business Centre Witney, Oxfordshire OX29 0AA
Email: eusales@caldigit.com
Website: www.caldigit.com
Customer service: +44 (0) 845 835 0372
For products purchased in the Asia you may contact CalDigit Taiwan oce.
Address: 3F., No.880, Zhongzheng Rd., Zhonghe Dist., New Taipei City 235, Taiwan
Email: asia@caldigit.com
Website: www.caldigit.com/tw
Customer service: +886 (2) 2226 0966
DOA Policy
On rare occasions, a newly purchased CalDigit product may be delivered in non-working order.
We are working to avoid these issues, but unfortunately, these situations may arise from time
to time. Within the 15 calendar days of purchase, should you experience an issue with your new
CalDigit product, we ask you to return the product to the place where it was originally bought. If
the product was purchased direct from CalDigit, please contact our RMA department. You will be
required to give a proof of purchase.
Return Warning
Please be sure to back up your data before returning your drive to CalDigit for repair. CalDigit
cannot under any circumstances guarantee the integrity of data remaining on a returned drive.
We make no provisions for data recovery and cannot be held liable for any data loss on drives or
media returned to CalDigit.
All products returned to CalDigit must be securely packaged in their original box and shipped with
postage prepaid along with a RMA number.
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CalDigit
CalDigit T3
www.caldigit.com
© 2014 CalDigit, Inc. All Rights Reserved
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