CalDigit AV Pro Instruction Manual
For more information visit www.caldigit.com
Instruction Manual
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Contents
Introduction 03
Package Contents 06
AV Pro Diagram 07
Using the AV Pro 08
Replacing the AV Pro Drive Module 09
Turning o the AV Pro 11
Overview of CalDigit Drive Utility 12
CalDigit Thunder View Mobile App (Optional) 17
Technical Support & Warranty Information 19
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Introduction
The CalDigit AV Pro is a unique storage device that allows users to expand and evolve their
storage needs like never before. The removable drive module of the AV Pro not only allows users
to add extra storage, but also transfer drives between other AV Pro or T series enclosures and archive them for later access. Most importantly, this allows the ability to add 2.5” SSD drives to the
unit for blazingly fast speeds of up to 430 MB/s. Thanks to the CalDigit Drive Utility, the health of
your AV Pro is constantly monitored, relaying any important notications to the user. In addition,
CalDigit has released an iOS and Android app to make it even more convenient for AV Pro owners
to get the most out of their drive.
The AV Pro utilizes a revolutionary transfer protocol called UASP (USB attached SCSI Protocol)
which vastly improves the performance of the USB 3.0 interface. This SCSI protocol allows for
the queueing and execution of multiple and out of order bidirectional command requests. This
results in improved performance and eciency that has not been available on USB 3.0 storage
devices until now. Transfers using the traditional BOT (Bulk Only Transport) Protocol only allowed
the execution of a single unidirectional command at a time without the ability to queue.
CalDigit believes in the quality of your new device and has backed it with a 3 year warranty. We
hope you enjoy your AV Pro as much as we have designing it.
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Please read the AV Pro manual thoroughly and familiarize yourself with the product before
use.
Only use the AV Pro in an area with sucient ventilation. Make sure that the fan is not
obstructed to ensure heat dissipation. Do not leave or use the AV Pro near a heat source or
direct sunlight.
Avoid using the AV Pro in extremely hot and cold environments as it will increase the likelihood of premature drive failure. A safe temperature range is between 40℉ – 95℉ (4.4℃
- 35℃) .
Avoid using the AV Pro in humid environments. Moisture and condensation can accumulate
in the drive and damage the electrical components, resulting in unit failure and catastrophic
data loss.
Only use the power adapter that has been supplied with the AV Pro. An excessive or inadequate power supply can result in unstable performance or drive failure.
Make sure to transport your AV Pro with care. Hard drives are sensitive to shock and rough
handling, and can result in degrading performance or disk failure.
Keep the AV Pro away from liquids and moisture. Exposure to liquids on the AV Pro can result
in damaging the unit, electric shock, and result in a re hazard. If your AV Pro gets wet while
it is still o, do not turn it on.
In the case of any issue with the device, do not attempt to repair or open the AV Pro yourself.
Doing so can result in personal injury, damage the device, and will void the warranty. If you
have any issues, please contact CalDigit Technical Support.
All electrical devices are susceptible to failure. In order to protect yourself against sudden
data loss, it is highly recommended that you create at least two backups of your data. If you
will be sending a drive back to CalDigit for service , please make sure you have backed up
your data beforehand. CalDigit cannot guarantee the integrity of data on drives that are
returned to us. CalDigit cannot make provisions for data recovery or be held liable for any
data loss.
General Use Warnings
Safety Warnings
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The AV Pro comes with a standard, 3-year limited warranty.
Burst transfer rates will vary from one computer to another. Depending on the host conguration, average speeds are usually lower.
Weight varies by conguration and manufacturing process.
Use of this product is subject to acceptance of the software license agreements included.
The product contains electronic documentation.
1TB (Terabyte) = 1000GB. 1GB = 1,000,000,000 bytes. Total accessible capacity varies
depending upon operating environment (typically 5–10% less).
IMPORTANT
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Package Contents
1 One AV Pro
2 One CalDigit drive module
3 Drive module key
4 One power supply and AC cord
5 USB 3.0 cable
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NOTE
Manual and software come preinstalled in the drive.
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* KensingtonTM Security lock (lock is not included). Use a standard computer lock to secure the
AV Pro and prevent theft.
AV Pro Diagram
Smart FanAC Adapter
Drive Module LockRemovable Drive Module
Front Side Power Button & Drive Access LED
PIN Release
USB 3.0
Kensington Lock
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