CalDigit AV Drive User Manual

Getting Started

For more information visit www.caldigit.com

Fast, Reliable and Secure Storage Solutions

Apple, Apple Logo, Mac, the Mac logo and Macintosh are trademarks of Apple Inc. Microsoft, Windows and Windows Logos are registered trademarks of the Microsoft Corporation.

All other trademarks are the property of their respective owners.

*Specications and package contents are subject to change without notice.

Contents

Introduction

General Use Warnings Safety Warnings System Requirements Package Contents

Installing the CalDigit AV Drive

Connecting the CalDigit AV Drive

Features Overview

CalDigit AV Drive Front Panel CalDigit AV Drive Rear Panel AV Drive Features

Formatting the CalDigit AV Drive

Mac OS X Windows

Accessories and Parts

Technical Support & Warranty Information

Technical Support CalDigit Warranty Information

Glossary

5 5 6 7

12 12 13

14 16

19 19

Introduction

Thank you for purchasing the CalDigit AV Drive. Speed, reliability and security are what dierentiates CalDigit storage products from our competitors. The CalDigit AV Drive was designed for those in the eld of video and audio post-production, graphic design, 3D animation, and anyone else that requires a single drive storage solution that delivers optimum performance. This manual will guide you through setting up your new AV Drive.

Note: Please only use the CalDigit AV Drive in places with cool and natural ventilation. Please do not use the CalDigit AV Drive under extremely hot or cold environments to avoid possible data damage that can be caused by extreme temperatures.

General Use Warnings

Please read the AV Drive manual thoroughly and become familiar with the product before use.

Only use the CalDigit AV Drive in an area with cool ventilation. Make sure that the fan is not obstructed to ensure heat dissipation. Do not leave or use the AV Drive near a heat source such as a heater or direct sunlight.

Avoid using the AV Drive in extremely hot and cold environments as it will increase the likelihood of premature drive failure. A safe temperature range is between 40F – 95F.

Avoid using the AV Drive in humid environments. Moisture and condensation can accumulate in the drive and damage the electrical components, resulting in unit failure and catastrophic data loss.

Only use the power adapter that has been supplied with the CalDigit AV Drive. An excessive or inadequate power supply can result in unstable performance or drive failure.

Make sure to transport your AV Drive with care. Hard drives are sensitive to shock and rough handling can result in degrading performance or disk failure.

Safety Warnings

Keep the AV Drive away from liquids and moisture. Direct application of liquids on the AV Drive can result in electric shock, re hazard and damage the unit. If your AV Drive gets wet while it is still o, do not turn it on.

Do not tamper with or try to repair the AV Drive unless you are a certied CalDigit technician. Doing so can result in personal injury and damage the AV Drive. This will also void your warranty. If you have any issues, contact CalDigit Technical Support.

System Requirements

Mac

• OS X 10.4 or Higher (OS X 10.5 or higher required for USB 3.0)

• G4, G5, and Intel Based Macs

• 256 MB RAM (512MB recommended)

• Requires available FireWire 400 or 800 port to use FireWire 800 interface

• Mac Pro requires an available x1 (lane) PCIe slot for CalDigit SuperSpeed USB 3.0 card in orderto use USB 3.0 interface

• Macbook Pro requires an available Expresscard 34 slot for the CalDigit SuperSpeed USB 3.0 laptop card in order to use the USB 3.0 interface

• Windows XP, Vista, or Windows 7 Operating Systems

• 256 MB RAM (512MB Recommended)

• Requires an available FireWire 400, 800 or USB 3.0 interface port

Package Contents:

1x CalDigit AV Drive

1x FireWire 800 Cable

(IEEE 1394 9 to 9 Pin Cable 1m)

1x AC Power Adapter & Cord

1x Quick Start Card

CalDigit AV Drive Quick Start Guide

The CalDigit AV Drive comes preloaded with CalDigit Drive Assistant which will format the CalDigit AV Drive. It also contains

the CalDigit USB 3.0 driver, RAID Tool, the CalDigit AV Drive manual and Carbon Copy Cloner backup software (Mac OS X only).

CalDigit Drive Assistant will automatically detect if your computer is a Mac or PC and will format your drive as well as transfer

the bundled software.

IMPORTANT: If you will be using USB 3.0 the rst time you connect the CalDigit AV Drive using the SuperSpeed PCI Express

Card or the SuperSpeed ExpressCard for Laptop, please download the latest driver from the CalDigit support site prior to

connecting the CalDigit AV Drive. www.caldigit.com/support.asp

Quick Start

1 Connect the power to the CalDigit AV Drive.

2 Connect the FireWire 800 or USB 3.0 cable (if using USB 3.0 make sure the USB 3.0 drivers are installed) to the CalDigit

AV Drive and then to the computer.

3 The CalDigit AV Drive will mount and CalDigit Drive Assistant will launch.

4 Follow the on screen instructions in CalDigit Drive Assistant to format and setup your CalDigit AV Drive.

Ventilation Holes

Power

Illuminated Power Button

USB 3.0

FireWire 800

Smart Fan

Please contact your CalDigit reseller for any faulty or missing parts.

CalDigit SuperSpeed PCI Express Card

If you purchased the CalDigit SuperSpeed PCI Express Card, please make sure you have

an available PCIe slot for installation. Make sure you have the following items:

1. CalDigit SuperSpeed PCI Express Card

2. CalDigit driver, the lastest driver can be

found at www.caldigit.com/support.asp

3. CalDigit certied USB 3.0 cable

CalDigit SuperSpeed Expresscard for Laptop

If you are using the CalDigit AV Drive on a laptop, please make sure the laptop is

equipped with a USB 3.0 port, or you can

purchase the CalDigit SuperSpeed Expresscard for Laptop.

Please make sure the laptop is equipped with

an Expresscard 34 slot in order to use the CalDigit SuperSpeed Expresscard for Laptop.

Make sure you have the following items:

1. CalDigit SuperSpeed PCI Expresscard

for Laptop.

2. CalDigit driver, the lastest driver can be

found at www.caldigit.com/support.asp

3. CalDigit certied USB 3.0 cable

Installing the CalDigit AV Drive

Connecting the CalDigit AV Drive (FireWire Interface)

Turn on the computer, make sure you have logged into the OS.

Connect the AC Adaptor to the CalDigit AV Drive.

Connect the FireWire cable from the back of the AV Drive to the FireWire port on the

computer. Turn on the CalDigit AV Drive. You can now use the CalDigit AV Drive.

FireWire 800

FireWire 800 Expresscard 34

Connecting the CalDigit AV Drive to a laptop (USB 3.0 Interface)

Please make sure the laptop is equipped with a USB 3.0 port.

If you need to install the CalDigit SuperSpeed Expresscard for Laptop, please make sure the

computer is turned o. Insert the CalDigit SuperSpeed Expresscard for Laptop into the Expresscard 34 slot.

Turn on the computer and install the CalDigit USB 3.0 Driver after you have logged into the

OS. After the installation, restart the computer. To download the latest driver visit www.caldigit.com/support.asp

Connect the CalDigit AV Drive to the USB 3.0 port of the CalDigit SuperSpeed Expresscard

for Laptop using the CalDigit certied USB 3.0 cable.

Turn on the CalDigit AV Drive. You can now use the CalDigit AV Drive.

Connecting the CalDigit AV Drive (USB3.0 Interface)

Please make sure you have a USB 3.0 interface on the computer.

If you need to install the CalDigit SuperSpeed PCI Express Card, please make sure the

computer is turned oﬀ. Unplug the power cord and wait 5 to 10 minutes allowing the

computer’s internal components to cool.

Power Cord Socket

Power Cord Plug

Open up the computer. If you are using a MacPro, please hold the side access panel and lift

the latch on the back of the computer. Remove the access panel. If you are using a PC, please

make sure there is an available PCIe slot and remove any necessary screws.

Install the CalDigit SuperSpeed PCI Express Card into an empty PCIe slot and make sure

it is securely installed.

Install Card

Close the computer and connect the power cord.

Turn on the computer and install the CalDigit USB 3.0 Driver after you have logged into

the OS. After the installation, restart the computer. To download the latest driver visit www.caldigit.com/support.asp

Connect the CalDigit AV Drive to the host adaptor using the CalDigit certied USB 3.0

cable. Turn on the CalDigit AV Drive. You can now use the CalDigit AV Drive.

Power

Features Overview

CalDigit AV Drive Front Panel

Ventilation Holes

Illuminated Power Button

CalDigit AV Drive Rear Panel

Security Lock*

USB 3.0

FireWire 800

Smart Fan

*Security lock (lock is not included) Use a standard computer lock to to secure the CalDigit AV Drive and prevent theft.

AV Drive Features

USB 3.0

The CalDigit AV Drive has a USB 3.0 port that is backwards compatible with USB 2.0. When using USB 3.0, a throughput of up to 145 MB/s can be reached. CalDigit has developed the rst USB 3.0 driver for the Mac OS, allowing Macs with the SuperSpeed PCI Express card to utilize the USB 3.0 interface.

Optimized FireWire 800

The two FireWire 800 ports on the CalDigit AV Drive have been optimized to provide transfer speeds up to 85 MB/s. Compared to typical speeds of 58MB/s to 74 MB/s, the AV Drive is about 30% faster than competing storage products. The dual FireWire 800 ports also allows for daisy

chaining multiple storage devices using the FireWire interface.

Automatic Power Management

The AV Drive comes with an automatic power management system that enables it to turn o and on automatically according to the state of the host computer.

Ambient Temperature Controlled Smart Fan

The AV Drive runs cool and quiet, thanks to its smart fan technology. The fan only runs when extra cooling is needed, so it does not generate extra noise. The AV Drive is always monitoring its temperature, and will keep it cool to prevent any damage from excessive heat. This feature will also increase the longevity and the reliability of your hard drive.

Smart Design

The AV Drive comes in a sleek package, mixing aesthetics with functionality. It comes housed in a high-grade aluminum chassis with a ventilated front plate. Combined with the smart fan,

these features provide the AV Drive with superior heat dissipation. The front side LED

illuminated power button provides quick access while the security lock slot in the rear provides an optional method of securing your precious data.

Formatting the CalDigit AV Drive

Mac OS X - Using CalDigit Drive Assistant

The CalDigit AV Drive comes preloaded with CalDigit Drive Assistant which will format the CalDigit AV Drive. It also contains bundled software, drivers and the CalDigit AV Drive manual. CalDigit Drive Assistant will automatically detect if your computer is a Mac or PC and will format your drive as well as transfer the bundled software.

Connect the AC Adaptor to the CalDigit AV Drive.

Connect the power to the CalDigit AV Drive.

Connect the FireWire 800 or USB 3.0 cable (if using USB 3.0 make sure the USB 3.0 drivers

are installed) to the CalDigit AV Drive and then to the computer.

The CalDigit AV Drive will mount and CalDigit Drive Assistant window will Open.

Double-click on the icon to launch CalDigit Drive Assistant.

The CalDigit Drive Assistant will launch, read the introduction information and press

continue to proceed.

Read and Accept the Software License Agreement

automatically be entered.

To format your CalDigit AV Drive, select between Macintosh Computer (Recommended) or

Manual Format, then select start.

Make sure no other external drives are connected.

The CalDigit Drive Assistant will format your CalDigit AV Drive and transfer bundled

software, manuals and drivers.

Once the optimizations is complete you can read the manual and install the bundled

software.

Windows - Using CalDigit Drive Assistant

Connect the AC Adaptor to the CalDigit AV Drive.

Connect the power to the CalDigit AV Drive.

Connect the FireWire 800 or USB 3.0 cable (if using USB 3.0 make sure the USB 3.0 drivers are installed) to the CalDigit AV Drive and then to the computer.

The CalDigit AV Drive will mount and CalDigit Drive Assistant window will Open.

Double-click on the icon to launch CalDigit Drive Assistant.

The CalDigit Drive Assistant will launch, read the introduction information and press continue to proceed.

Read and Accept the Software License Agreement

automatically be entered. To format your CalDigit AV Drive, select between Windows Platform Computer

(Recommended) or Manual Format, then select start.

Make sure no other external drives are connected.

The CalDigit Drive Assistant will format your CalDigit AV Drive and transfer bundled

software, manuals and drivers.

Once the optimizations is complete you can read the manual and install the bundled

software.

Accessories and Parts

SuperSpeed PCI Express Card for USB 3.0 for Mac

Part # U3-HostAdapter SKU # 791900

SuperSpeed ExpressCard for Laptop

Part # U3-ExpressCard SKU # 791901

CalDigit FireWire 800 cable, 9-pin to 9-pin, 6ft

Part # CBFWY9-6 SKU # 704102

CalDigit USB 3.0 A/B Cable, 3ft

Part # CBUSB3AB-3-CD SKU # 791980

CalDigit USB 3.0 A/B Cable, 6ft

Part # CBUSB3AB-6-CD SKU # 791981

CalDigit AV Drive Drive Stand

Part # AVDrive-Stand SKU # 791982

CalDigit AV Drive Carrying Case

Part # CDAVDrive-CarryingCase SKU # 791983

CalDigit AV Drive Rack Mount Kit

Part # AVDrive-RackKit SKU # 791984

CalDigit AV Drive AC Adapter

Part # AVDrive-ACAdapter SKU # 791985

Technical Support & Warranty Information

Technical Support

If you run into any issues while installing your CalDigit AV Drive please contact CalDigit Technical Support:

support@caldigit.com www.caldigit.com/support.asp

1-714-572-6668

When contacting CalDigit Technical Support, make sure to be at your computer and have the following information available:

• Your CalDigit AV Drive serial number

• Operating system and version

• Computer brand and model

• Other devices attached to your computer

You can also can post on CalDigit forum at the Creative Cow: www.creativecow.net.

CalDigit Warranty Information

For detailed CalDigit warranty information please see the CalDigit website: www.caldigit.com/rma/Limited-Warranty.pdf

Glossary

Backup

The creation of an additional copy of data onto a dierent location than the existing data and can be retrieved at a later time.

Bit

Also know as a binary digit. The smallest measure of data. A bit can be a

1 or a 0. One character is equal to one byte or 8 bits.

Byte

A sequence or series of binary digits (also known as bits). A byte is 8 bits.

Cross-Platform

Any device that can operate on both Macintosh and Windows operating systems.

Driver

A software component that allows a computer to communicate with a peripheral. Dierent drivers are appropriate for dierent peripherals.

File System

System that links the physical map of a disk to its logical structure.

Firmware

Semi-permanent of permanent instructions programmed directly into a read only memory or memory chip. Firmware is used in controlling the operation of a computer or drive. Firmware is dierent from software.

Folder

An area on a disk to store les. Folders help in organizing and storing data in a logical manner.

Format

The process where a device can record data. The hard disk writes

information onto its own surface areas (called blocks). Formatting causes

all current data on the disk to be loss.

GB (Gigabyte)

One billion bytes. Usually associated with storage.

Hardware

The physical components of a computer system. This includes the peripherals.

Host Bus Adapter (HBA)

A printed circuit board also called a controller.

Host Computer

Any computer system to which disks are directly attached and accessible for I/O. Mainframes, and servers, as well as workstations andpersonal computers, can all be considered host computers in the context of this manual, as long as they have disks attached to them.

Initialize

Process of writing the data that helps Mac and Windows create and save data. This process is usually done after a format or partition and this process, like formatting, causes all data to be lost.

Interface

The data transmitters, data receivers, logic and wiring that links one piece of the computer to another.

Kb(Kilobit)

1,000 bits.

Kb/s

Kilobits per second.

KB (Kilobyte)

1,000 bytes.

Mb (Megabit)

One million bits.

Mb/s

Megabits per second.

MB (Megabyte)

One million bytes.

MB/s

Megabytes per second.

Media

The device or material used to store data in a storage device.

Operating System

Software that controls use and assignment of resources. It is the basis of which software runs on.

Partitioning

The process of dividing a formatted hard drive into useable storage areas. For instance, a single partition arranges the hard drive so it has one volume of storage area, while two partitions divides it into two areas.

Software

A set of commands that direct the computer on how to accomplish specic tasks.

Storage

A place where data can be saved. Storage is usually separated into two categories, internal and external storage. Internal storage usually consists of internal hard drives while external storage is comprised of media such as DVDs, pen drives, and external hard drives.

Transfer Rate

The rate in which data can be sent away and received from the controller.

This speed is restricted by the CPU, meaning that it is limited by either

your drive or your computer.

Volume

The digital manifestation of a storage device that mounts and dismounts as it is recognized by a computer.

CalDigit AV Drive Manual v1.1

www.caldigit.com

CalDigit AV Drive User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual