Caldera Paradise User Manual

PARADISE SERIES

PORTABLE SPA

OWNER’S MANUAL

GENEVA • NIAGARA

HAWAIIAN • TAHITIAN

MARTINIQUE • KAUAI

QUALITY SPAS

AND GAZEBOS SINCE 1976.

TABLE OF CONTENTS

SET UP AND INSTALLATION

• Site selection and preparation . . . . . . . . . . . . . . . . . .3

• Equipment compartment access . . . . . . . . . . . . . . . .3

• Electrical installation . . . . . . . . . . . . . . . . . . . . . . . . .4

MAINTENANCE

• Important maintenance procedures . . . . . . . . . . . . .10

• Equipment compartment illustration . . . . . . . . . . . . .11

• Filter removal and maintenance . . . . . . . . . . . . . . . .12

• Spa light colored lens installation . . . . . . . . . . . . . . .12

• Spa light bulb replacement . . . . . . . . . . . . . . . . . . .12

• Power Diver ter maintenance . . . . . . . . . . . . . . . . . .12

• Spa cover care . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

• Non-operation in a cold climate . . . . . . . . . . . . . . . .13

• Winterizing your spa . . . . . . . . . . . . . . . . . . . . . .13-14

• Draining your spa . . . . . . . . . . . . . . . . . . . . . . . . . .14

BALANCING THE SPA W A TER

• Balancing your spa water (first time) . . . . . . . . . . . .15

• 3-day-a-week spa care program . . . . . . . . . . . . . . .15

SP A TROUBLESHOO TING

• Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .18

• LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

WATER MAINTENANCE

• Water pur ification with Ozone . . . . . . . . . . . . . . . . .16

• Alkalinity Table . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

• pH Level Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

• Sanitizer Level Table . . . . . . . . . . . . . . . . . . . . . . . .16

SP A W ATER TROUBLESHOO TING . . . . . . . . . . . . . .17

SPA SPECIFICATIONS . . . . . . . . . . . . . . . . . .Back cover

START-UP INSTRUCTIONS

• Installing the spa cover . . . . . . . . . . . . . . . . . . . . . . .6

• Top view-features illustration . . . . . . . . . . . . . . . . . . .6

CUSTOMIZING Y OUR MASSA GE

• Power Diver ters, Air controls & Hydro jets . . . . . . . . .7

• Air Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

OPERATION

• Spa-side controls . . . . . . . . . . . . . . . . . . . . . . . . . . .8

• Touch pad controls . . . . . . . . . . . . . . . . . . . . . . . . . .8

• Standard or Economy mode . . . . . . . . . . . . . . . . . . .9

• Skim/Filter cycles . . . . . . . . . . . . . . . . . . . . . . . . . . .9

• Changing Skim/Filter cycles . . . . . . . . . . . . . . . . . . .9

IMPORTANT SERVICE INFORMATION . . . . . . . . . . .1

IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . .2

OPTIONS

• Pure Water Ozone System . . . . . . . . . . . . . . . . . . .19

IMPORTANT SERVICE INFORMATION

Dealer:

Address:

Phone:

Date of purchase:

Electrician:

Installation date:

Spa serial #:

Model #:

Optional equipment:

Congratulations on your new ownership of a quality
Caldera portable spa.

This manual will help you with ever y aspect of operation
as well as provide helpful information on how to care for
your spa.With proper maintenance, your Caldera spa
will provide you with many years of relaxation and
dependable service.

If you have any questions not addressed in this manual, call
your Caldera dealer and he or she will be happy to assist y ou.

Pictured below are the Caldera Data labels that are locat­ed in the spa equipment compartment. Locate and read
these labels, then fill out the blanks below with the corre­sponding information.

If replacement parts are needed, it is impor tant that you
have the complete Data Label infor mation for your deal­er or service organization.

Retain this manual for future reference. Please have the
information below readily available if you need to con­tact your Caldera dealer for service or repair.

Page 1

NOTE: This is an example. Your spa’s
label will contain different information.

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

1. DANGER - RISK OF ACCIDENTAL DROWNING.

Extreme caution must be exercised to prevent unautho­rized access by children. To avoid accidents, ensure that
children cannot use this spa unless they are under adult
supervision at all times.

2. WARNING - To reduce the risk of injury:
A. A bonding lug has been provided on the outside of the

Control Module electrical control box. This lug permits the
connection of No. 6 AWG solid copper bonding conductor
between the Control Module and all other electrical equip­ment and exposed metal in the vicinity, as may be need­ed to comply with local regulations.

B. The suction fittings in this spa are sized to match the
specific water flow created by the pump. Should the need
arise to replace the drain-suction fittings or the pump, be
sure that the flow rates are compatible. Never replace a
suction fitting with one rated less than the flow rate
marked on the original suction fitting. Never remove, or
alter in any way, the covers on the drain-suction fittings in
the spa. Never operate the spa if the covers on the drain­suction fitting are broken or missing.

C. To eliminate the risk of electr ical shock install the spa
at least 5 feet (1.5m) from all metal surfaces. (A spa may
be installed within 5 feet of metal surfaces if each metal
surface is permanently connected by a minimum No. 6
AWG solid copper conductor attached to the wire connec­tor on the terminal box that is provided for this purpose.

D. Do not permit any electrical appliances such as a light,
telephone, radio or television within 5 feet (1.5m) of the
spa.

E. The spa must only be hard wired to a supply circuit
that is protected by a ground fault circuit interrupter
(GFCI). Such a GFCI is required by most building codes,
should be provided by the installer and must be tested
before each use. Consult GFCI manufacturers instruc­tions for correct testing and operation.

F.

The water in a spa should never exceed 40 degrees C

(1040F).

Water temperatures between 1000F and 1040F
are considered safe for a healthy adult. Lower water tem­peratures are recommended for extended use (exceeding
10-15 minutes) and for young children.

G. Since excessive water temperatures have a high
potential for causing fetal damage during the early months
of pregnancy, pregnant or possibly pregnant women
should limit spa temperatures to 100

0

F.

H. Before entering the spa, the user should measure the
water temperature with an accurate thermometer since
the tolerance of water temperature regulating devices ma y
vary as much as ± 5 degrees.

I. The use of alcohol, drugs, or medication before or dur­ing spa use may lead to unconsciousness with the possi­bility of drowning.

J. Persons suffering from obesity or with a medical histo­ry of hear t disease, low or high blood pressure, circulato­ry system problems or diabetes should consult a physi­cian before using a spa.

K. Persons using medication should consult a physician
before using a spa since some medications may induce
drowsiness while other medications may affect heart rate,
blood pressure and circulation.

L. Because occasional users of the spa may not be
aware of all the potential risks associated with spa usage,
they should be made aware of these important safety
instructions.

M. The electrical supply for this product must include a
suitably rated switch or circuit breaker to open all
ungrounded supply conductors to comply with the
National Electrical Codes. The disconnection means
must be within sight and readily accessible to the spa
occupants but installed at least 5 feet (1.5m) from the spa
water. (For permanently connected units not provided
with an integral disconnecting means).

N. All units must be installed to provide drainage of com­partment for electrical components.

O. Be sure that water always flows freely from the
hydrotherapy jets within the spa. Any blockage or restric­tion of this water flow by persons or objects may damage
system components, create an electrical shock hazard,
and/or cause water damage to the surrounding area.

P. To avoid damage to the pump and heater, the spa must
never be operated unless the spa is filled with water.

SAVE THESE INSTRUCTIONS

Page 2

SET UP AND INSTALLATION

30 INCHES MINIMUM

EQUIPMENT ACCESS

AREA

EQUIPMENT COMPARTMENT ACCESS

When considering an installation site, always allow for a
minimum access space of 30 inches in front of the equip­ment compartment of the spa. This provides adequate
clearance for future service if necessary.

If accessory items will be installed on or around the spa
(gazebos, steps or planters), allow for additional space
around the spa’s perimeter.

Please note: Some cities and counties may require
a permit for installation of electrical circuits or the
construction of exterior structures (decks and gaze­bos). In addition, some counties may require per­mits for the installation of a portable spa. Check
your local codes for compliance.

SITE SELECTION

In order for your spa to function properly, it must be placed
on a SMOOTH, LEVEL, SELF-DRAINING SURFACE.

Concrete sloped at 1 inch per 10 feet is preferred so that
rain water and water spillover will run off and not puddle
underneath the spa (water under the spa for long peri­ods of time may cause the wood to deteriorate). Other
options are brick, stepping stone or blocks.

It is important to note that soft surfaces, even
when stepping stones are used to evenly distrib­ute the weight of the spa, will have a tendency to
settle, thus resulting in an unleveled spa.

INSTALLATION ON A WOOD DECK - Wood decking

requires that the deck must be constructed to sup­port at least 80 pounds per square foot. Individual
spa weight per square foot will vary. Refer to a

licensed contractor for proper structural support.

Refer to the SPA SPECIFICATIONS table on the
back cover for spa dry weight and spa weight
with water.

Please Note: Placing the spa on grass or dirt may
increase the amount of debris which is inadvertent­ly brought into the spa water and may cause harm
to your equipment as well as the spa surface, and is
not covered under warranty.

Slope 1 inch per 10 ft.

for proper drainage.

1 inch

10 ft.

Stepping stones or brick

may settle causing the

spa to be unlevel.

Page 3

LEVEL

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ELECTRICAL INSTALLATION

240V WIRING SCHEMATIC DIAGRAM

POWER CONNECTION To connect power to the spa,

refer to “240 VOLT WIRING SCHEMATIC DIAGRAM” and
“POWER CONNECTION ACCESS” illustrations above,
then proceed with the following steps:

1. Remove the screws securing the equipment com­partment door and remove the door.

2. Remove the screws securing the Control Module wiring
access panel and remove the panel to allow access to the
input power wiring.

NOTE:The 240V wiring diagram is located on the inside of
the Control Module access door.

Inputs from
transformer

Neutral/Ground Bar

Green (Ground)

Red (Hot)

Black (Hot)

White (Neutral)

White (Neutral)
(Panel Neutral)
(Pigtail)

Red

Black

White

GFCI should be located more than

5 ft. and less than 50 ft. from the spa.

Check your local codes.

The Control Module requires a 6 AWG copper, four-wire
electrical service (Line 1, Line 2, Neutral and Ground),
and requires a minimum supply conductor ampacity of
50 amperes. Failure to connect a neutral line will cause
the Control Module to malfunction and will void the
Control Module warranty.

NOTE: The 240V wiring diagram is
located on the back of the Control
Module access panel.

Page 4

240 VOLT INSTALLATION

Your spa contains a Control Module designed to operate at
240V, 60Hz. Installation of a 50 amp. dedicated circuit is
required.The Control Module must be hard wired directly to
a supply circuit that is protected by a Ground Fault Circuit
Interrupter (GFCI).

IMPORTANT NOTE: All electrical connections to the
Control Module must be accomplished by a qualified
electrician in accordance with the National Electrical
Code and in accordance with any local electrical codes
in effect at the time and place of installation.

All electrical connections must be made in accordance with
the wiring information contained in this manual and on the
back of the field wiring access panel of the Control Module.

For all permanently connected units not provided with
integral disconnecting means: The electrical supply for
this product must include a suitable rated switch or cir­cuit breaker to open all ungrounded supply conductors to
comply with local and national Electrical Codes. The dis­connecting means must be within sight, and readily
accessible to the user of the spa, but installed at least 5
feet (1.5m) from the spa.

POWER CONNECTION ACCESS

240V WIRING
ACCESS

CONTROL MODULE
WIRING ACCESS PANEL

EQUIPMENT COMPARTMENT

DOOR

CONTROL MODULE

240V
WIRING
ACCESS (2)

OPENINGS ON
RIGHT& LEFT
HAND SIDE

HOT

AB

Circuit Breaker
Panel (House)

G.F.C.I.

Spa Control Module

TB 1

5
4

3
2

1

Page 5

START-UP INSTRUCTIONS

Once the spa is placed on a proper foundation and con­nected to the appropriate electrical service, the spa may
be filled and made ready for use. For best results, read
each step in its entirety before proceeding with that step.

1. PREPARE SPA FOR FILLING

• Clear all debris from the spa.

• Although the spa shell has been polished at the fac­tory, you may want to treat it with a specially formulat­ed spa cleaner and wax available from your dealer
prior to filling it for the first time.

• Before filling your spa for the first time, refer to the
“EQUIPMENT COMPARTMENT” illustration on page 11 and
perform the following procedures to ensure proper operation:

• Remove the equipment compartment door.

• Check all pump and heater unions to ensure that
they are hand-tight.

• Check that all knife valv es are in the open position.

• Install pump drain plugs, if necessary.

2. FILL THE SPA

•Remove the skimmer basket and weir - see page 12.

•Inser t the end of a garden hose into the filter canister
and begin filling the spa.

•Stop filling when the water level is approximately one
inch above the highest jet.

•Reinstall the skimmer basket and weir.

3.TURN ON POWER

Turn on power to the spa at the home’s circuit breaker,
Ground Fault Circuit Interrupter (GFCI) and any other
switching devices installed by your electrician. When
power is on, the spa’s LCD screen will display information.

4. ACTIVATE JETS

• Set all air controls to the “Max” position to help you see
which jets are being activated. See illustration on page 6.

• Press the “Hydro Jets 1” touch pad on the control
panel twice to turn on the high speed of the dual­speed pump - see “SPA SIDE CONTROLS” illustration
on page 8.

• You should be able to feel a steady stream of water
from at least some of the jets. If not, refer to the
instructions for priming the pump in the SPA TROU­BLESHOOTING section in the back of this manual.

• Press “Hydro Jets 1” again to turn off, then press
“Hydro Jets 2” to turn on the single-speed pump. Once
a steady flow of water is detected from some of the jets,
press this touch pad once more.

5. ADD START-UP CHEMICALS

Add the spa water chemicals as directed by your Caldera
dealer, b y the instructions contained in your spa chemical
kit or in the section titled “BALANCING THE SPA WATER”
on page 15.

6. SET TEMPERATURE

Your spa has been pre-set to automatically achieve a
water temperature of 100

0

F, which is the temperature typ­ically preferred for comf ortable spa enjo yment. If you pre­fer a different temperature, press either the or

touch pad to display the temperature which has
been set. Then, each time either of these pads is pressed
again (within five seconds), the set temperature will
increase or decrease depending on which pad is
pressed.

• The maximum temperature for which the spa can be
set is 1040F and the minimum is 800F.

7. SET SPA TO HEAT

• Make certain the controls are set to operate in the
“STANDARD” operating mode. That is, if the LCD
shows “ECON” flashing alternately with the water tem­perature, press the touch pad to switch to
“STANDARD”mode. This allows the heater to run con­tinuously until the set temperature is achieved. (See
“STANDARD OR ECONOMY MODE” on page 9.)

• The time required for initial heat-up will vary depend­ing on the temperature of the fill water and the size of
the spa. You may expect a temperature rise of approx­imately 4 to 6 degrees per hour for larger spas and
about 8 to 10 degrees per hour for small spas.

DANGER. RISK OF INJURY. Always check the water
temperature carefully before entering the spa.

NOTE: Never fill your spa with water from a water

softener. Its corrosive effects will damage your spa’s
components.

IMPORTANT - Do not activate power until the spa
is filled. To avoid damage to the spa’s equipment,
the pumps must never be operated unless the spa
is filled with water.

Warm Time

Light

Warm Time

Light

Warm Time

Light

(During winter months, the pumps’ drain plugs are removed

to prevent possible freeze damage during shipping and
storage. If this is the case with your spa, there will be a
notice to this efffect taped to the front of the spa’s control
box and the drain plugs will be in the plastic bag that

includes the owner’s manual.)

(Clear, plastic tubing has been factory-installed around the

shaft of each of these valves to keep them from inadver-
tently closing. This step is a precautionary measure to
ensure that these valves have not closed during shipping.)

Page 6

9. INSTALL THE SPA COVER

• Place the cover squarely on the spa.

• Position the tie-down locks included with your cover

on the side of the spa so that they are easily reached
by the cover tie-down straps. Allow for about 1/2” to
3/4” slack in the straps to make it easy to insert straps
into locks and to compensate for vinyl shrinkage in
cold weather.

• Attach the locks with the screws provided and insert
the cover tie-down straps into the locks.

Keeping the cover in place any time the spa is not in
use will reduce the amount of time the heater oper­ates, thereby minimizing operating costs.

DANGER. RISK OF INJURY.

• Never leave a spa uncovered or unattended.

• Never leave a spa cover unlocked.

• Do not stand, sit or lie on the cover.

COVER INSTALLATION

TIE-DOWN STRAP

LOCK

COVER

KEY

SCREW (2)

1. Power diverter

2. Air control

3. Air jets

4. Filter compartment

5. Spa-side control panel

6. Temperature sensor

7. Spa light

8. Euphoria jet

9. Drain/suction fitting

10. Ozone

TOP VIEW - FEATURES

GENEVA MODEL SHOWN.

FEATURES AND LOCATIONS MAY VARY IN OTHER MODELS.

START-UP INSTRUCTIONS

1

1

2

2

22

3

4

56

2

3

7

8

9

10