Caldera Highland Series User Manual

QUALITY SPAS

AND GAZEBOS SINCE 1976.

HIGHLAND

SERIES

PORTABLE SPA

OWNERS
MANUAL

OLYMPIA • CASCADE • TETON • SIERRA

TABLE OF CONTENTS

INSTALLATION

• Site selection and preparation . . . . . . . . . . . . . . . . . .3

• Selecting the voltage . . . . . . . . . . . . . . . . . . . . . . . . .3

• 120 Volt Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3

• 220 Volt Installation . . . . . . . . . . . . . . . . . . . . . . . . . .3

MAINTENANCE

• Important maintenance procedures . . . . . . . . . . . . . .9

• Filter removal and maintenance . . . . . . . . . . . . . . . .10

• Spa light colored lens installation . . . . . . . . . . . . . . .10

• Spa light bulb replacement . . . . . . . . . . . . . . . . . . .10

• Spa cover care . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

• Draining your spa . . . . . . . . . . . . . . . . . . . . . . . .10-11

• Non-operation in a cold climate . . . . . . . . . . . . . . . .11

• Winterizing your spa . . . . . . . . . . . . . . . . . . . . . . . .11

BALANCING THE SP A W A TER

• Balancing your spa water (first time) . . . . . . . . . . . . .7

• 3-day-a-week spa care program . . . . . . . . . . . . . . . .7

SP A TROUBLESHOO TING

• Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .12

• LED messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

SP A W ATER TROUBLESHOO TING . . . . . . . . . . . . . . .8

START-UP INSTRUCTIONS

• Installing the spa cover . . . . . . . . . . . . . . . . . . . . . . .5

• Spa features illustration . . . . . . . . . . . . . . . . . . . . . . .5

OPERATION

• Spa-side controls . . . . . . . . . . . . . . . . . . . . . . . . . . .6

• Touch pad controls . . . . . . . . . . . . . . . . . . . . . . . . . .6

• Air controls & Hydro jets . . . . . . . . . . . . . . . . . . . . . .6

IMPORTANT SERVICE INFORMATION . . . . . . . . . . .1

IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . .2

OPTIONS

• Caldera Pure Water Ozone System . . . . . . . . . . . . .12

IMPORTANT SERVICE INFORMATION

Dealer:

Address:

Phone:

Date of purchase:

Electrician:

Installation date:

Spa serial #:

Model #:

Optional equipment:

Congratulations on your new ownership of a quality
Caldera portable spa.

This manual will help you with ever y aspect of operation
as well as provide helpful information on how to care for
your spa.With proper maintenance, your Caldera spa
will provide you with many years of relaxation and
dependable service.

If you have any questions not addressed in this manual, call
your Caldera dealer and he or she will be happy to assist y ou.

Pictured below are the Caldera data labels that are locat­ed in the spa equipment compartment. Locate and read
these labels, then fill out the blanks below with the corre­sponding information.

If replacement parts are needed, it is impor tant that you
have the complete data label infor mation for your dealer
or service organization.

Retain this manual for future reference. Please have the
information below readily available if you need to con­tact your Caldera dealer for service or repair.

Page 1

VOLTS

NOTE:A duplicate of the above label is
included inside the back cover of this
manual.

READ AND FOLLOW ALL INSTRUCTIONS

1. DANGER - RISK OF ACCIDENTAL DROWNING.

Extreme caution must be exercised to prevent unautho­rized access by children. To avoid accidents, ensure that
children cannot use this spa unless they are under adult
supervision at all times.

2. A bonding lug has been provided on the outside of
the Control Module electrical control box. This lug per­mits the connection of No

. 6 AWG solid copper bonding
conductor between the Control Module and all other elec­trical equipment and exposed metal in the vicinity, as may
be needed to comply with local regulations.

3.

DANGER - RISK OF INJURY. The suction fittings in

this spa are sized to match the specific water flow created
by the pump. Should the need arise to replace the drain­suction fittings or the pump, be sure that the flow rates are
compatible. Never replace a suction fitting with one rated
less than the flow rate marked on the original suction fitting.
Never remove, or alter in any way, the covers on the drain­suction fittings in the spa. Never operate the spa if the cov­ers on the drain-suction fitting are broken or missing.

4.

DANGER - RISK OF ELECTRICAL SHOCK. Install

the spa at least 5 feet (1.5m) from all metal surfaces. (A
spa may be installed within 5 feet of metal surfaces if each
metal surface is permanently connected by a minimum No

.
6 AWG solid copper conductor attached to the wire con­nector on the terminal box that is provided for this purpose.

5. DANGER - RISK OF ELECTRICAL SHOCK. Do not
permit any electrical appliances such as a light, tele­phone, radio or television within 5 feet (1.5m) of the spa.

6. WARNING - To reduce the risk of injury:

A. T

he water in a spa should never exceed 1040F.

Water temperatures between 1000F and 1040F are con­sidered safe for a health y adult. Lower water temperatures
are recommended for extended use (exceeding 10-15
minutes) and for young children.

B. Since excessive water temperatures have a high
potential for causing fetal damage during the early
months of pregnancy, pregnant or possibly pregnant
women should limit spa temperatures to 1000F.

C. Before entering the spa, the user should mea­sure the water temperature with an accurate thermome­ter since the tolerance of water temperature regulating
devices may var y as much as ± 5 degrees.

D. The use of alcohol, drugs, or medication before
or during spa use may lead to unconsciousness with the
possibility of drowning.

E. Persons suffering from obesity or with a medical
history of hear t disease, low or high blood pressure, cir-

culatory system problems or diabetes should consult a
physician before using a spa.

F. Persons using medication should consult a
physician before using a spa since some medications
may induce drowsiness while other medications may
affect heart rate, blood pressure and circulation.

G.

Because occasional users of the spa may not be
aware of all the potential risks associated with spa usage, they
should be made aware of these important safety instructions.

7.

The electrical supply for permanently connected spas
must include a suitably rated switch or circuit breaker to
open all ungrounded supply conductors to comply with the
National Electrical Codes. The disconnection means must
be within sight and readily accessible to the spa occupants
but installed at least 5 feet (1.5m) from the spa water.

8.

WARNING - Permanently connected units must be

hardwired only to a supply circuit that is protected by a
ground fault circuit interrupter (GFCI). Such a GFCI is
required by most building codes, should be provided by the
installer and must be tested before each use. Consult GFCI
manufacturers instructions for correct testing and operation.

9. For Cord-and-Plug Connected Spas:
DANGER - Risk of injury.

• Replace damaged cord immediately.

• Do not bury cord.

• Connect to a grounded, grounding type receptacle only.

10. For Cord-and-Plug Connected spas: WARNING ­This spa is provided with a ground fault circuit interruptor
(GFCI) at the end of the cord. This GFCI must be tested
before each use as follows.

• Press the “test”button. The spa should not operate.

• Press the “reset” button. The spa should operate nor mally.

11.

DANGER - Prolonged immersion in hot water may
induce hyperthermia.

Symptoms: Symptoms of hyperthermia include an

increase in the internal temperature of the body, dizziness,
lethargy, drowsiness and fainting.

Effects: The effects of hyperthermia include:

• Failure to perceive heat.

• Failure to recognize the need to exit the spa.

• Unawareness of empending hazard.

• Fetal damage in pregnant women.

• Physical inability to exit the spa.

• Unconsciousness resulting in the danger of drowning.
T reatment: Place the victim on his back, head slightly elevat-

ed. Apply wet cloths or ice packs to the head, wrap the body in
a sheet, pouring on a small amount of water. Follow with a cool
shower or bath. Get medical attention as soon as possible.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

Page 2

SITE SELECTION

Because of the combined weight of the spa, water and
users, it is extremely important that the base upon which
the spa rests is capable of uniformly supporting this
weight, without shifting settling, for the entire time the spa
is in place. If the spa is placed on a base which does not
meet this requirement, damage to the cabinet and/or the
spa shell may result. Damage caused by improper sup­port is not covered under warranty. It is the spa owner’s
responsibility to ensure the integrity of the spa’s support
over time.

We recommend a poured, reinforced concrete slab for
the spa’s base. Wood decking, pre-cast concrete slabs,
concrete blocks or other materials may also be suitable if
they meet the requirements outlined above. Wood deck­ing must be constructed to support at least eighty pounds
per square foot. Consult with a qualified contractor or
engineer if you are in doubt.

Your spa must be installed so as to provide drainage
away from the spa. Placing the spa in a depression with­out provisions for proper drainage could allow rain, over­flow and other casual water to flood the equipment and/or
create a wet condition in which the spa would sit.

When considering an installation site, allow a minimum of
thirty inches for access to the spa’s equipment compart­ment for future service if necessary. If accessory items
will be installed on or around the spa (Spa CoverGlide,
gazebo, steps or planters), allow for additional space
around the spa’s perimeter.

Please note that some cities and counties may require a
permit for installation of electrical circuits or the construc­tion of exterior structures (decks and gazebos). In addi­tion, some counties may require permits for the installation
of a portable spa. Check your local codes for compliance.

To ensure you can use your spa soon after delivery, it is
important that you select the voltage prior to setting your
spa in place and have a licensed electrician install the
wiring, if necessary.

SELECTING THE VOL T A GE FOR YOUR SP A

Your spa is designed to operate at either 120 or 220 volts,
60 Hz unless it is the Olympia model which requires 220
volt power supply. When the spa is connected to 120
volts, the heater will provide approximately 1000 watts of
heat only when the pump is operating in LOW speed and
the thermostat is calling for heat. When the spa is con­nected to 220 volts, the heater will provide approximately
4000 watts of heat when the pump is operating in LOW or
HIGH speed and the thermostat is calling for heat.

All electrical connections must be made in accordance
with the wiring information contained in this manual, in
the electrical control box or on the back of the field wiring
access panel of the equipment module.

120 VOLT INSTALLA TION

Spas provided with a factory- installed power supply cord
are to be plugged into a grounded, grounding type, 120
volt, 15 ampere receptacle (Sierra, Teton models) or 20
ampere receptacle (Cascade model). No other electrical
appliance or fixture can be used on this circuit.

IMPORTANT: Under NO circumstances should an exten­sion cord be used. Use of an extension cord will seriously
degrade the performance of the equipment module and
can create an electrical hazard.

220 VOLT INSTALLA TION

When using 220 volt power supply, installation of a 40
amp dedicated circuit is required. Your spa must be hard­wired direct to a GFCI-protected power source by a
licensed electrician. A wiring diagram is provided inside
the equipment module showing where the connections
are to be made.

INSTALLATION

Page 3