SERVICE & INSTALLATION MANUAL
Manufactured by:
Cafection Ventures Inc.
2355, avenue Dalton, Québec (Québec) G1P 3S3 Canada
Tel.: 800-561-6162 Fax: 800-463-2739
service@cafection.com www.cafection.com
Images may vary from the actual product.
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Table of Contents
1 SAFETY INSTRUCTIONS ........................................................................................................................ 5
1.1 Food-Contact Parts ................................................................................................................... 5
1.2 Warnings ....................................................................................................................................5
1.3 Power Supply ............................................................................................................................ 5
1.4 Disconnect the equipment if: ...................................................................................................... 5
2 WARRANTY ............................................................................................................................................. 6
2.1 Warranty Policy ..........................................................................................................................6
2.2 Warranty Return Procedure ........................................................................................................ 7
2.3 Shipping Liabilities ...................................................................................................................... 7
3 REFERENCE DRAWINGS .......................................................................................................................8
3.1 External View ............................................................................................................................. 8
3.2 Rear View .................................................................................................................................. 9
3.3 Internal View ............................................................................................................................ 10
3.4 Brew Group Assembly .............................................................................................................11
3.5 Brewing Process ...................................................................................................................... 12
3.6 Hot Water Tank ........................................................................................................................ 13
3.7 Bean Hopper Installation .......................................................................................................... 14
3.8 Water Temperature ................................................................................................................... 15
Table of Contents
4 INITIAL SETUP ...................................................................................................................................... 16
4.1 On-Site Installation Requirements .............................................................................................16
4.1.1 Operating Environment ............................................................................................ 16
4.1.2 Power Supply .......................................................................................................... 16
4.1.3 Water Supply ........................................................................................................... 16
4.1.4 Tools Required ......................................................................................................... 16
4.1.5 Clearance ................................................................................................................ 16
4.2 Brewer Specifications ...............................................................................................................17
4.2.1 Hopper & Canister Capacities .................................................................................. 17
4.2.2 Water Tank .............................................................................................................. 17
4.2.3 Electrical Specifications ............................................................................................ 17
4.3 Unpacking ............................................................................................................................... 18
4.4 Leveling the Equipment ............................................................................................................ 19
4.5 Drip Tray Installation ................................................................................................................. 19
4.6 Water Line Connection ............................................................................................................. 20
4.7 Electrical Connection ............................................................................................................... 21
4.8 Loading Products .....................................................................................................................22
4.8.1 Soluble Canisters ..................................................................................................... 22
4.8.2 Bean Hopper ........................................................................................................... 22
4.9 Filter Paper Installation ............................................................................................................. 23
4.10 Chute Kit Installation (Optional) ................................................................................................. 24
4.11 Installation Verification ..............................................................................................................25
5 User Interface ........................................................................................................................................ 26
5.1 Selection Interface.................................................................................................................... 26
5.2 Carafe Mode ........................................................................................................................... 27
5.3 Iced Coffee ..............................................................................................................................28
5.4 Selection Keyboard for People with Disabilities (Optional) ......................................................... 29
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6 SERVICE MODE ....................................................................................................................................30
6.1 Users Levels ............................................................................................................................30
6.2 Service Tab .............................................................................................................................. 31
6.3 Status Tab ................................................................................................................................ 33
6.4 Password Pop-Up ...................................................................................................................34
6.5 Recipes Tab ............................................................................................................................. 34
6.5.1 Customization Sub Tab ............................................................................................ 34
6.5.2 Information Sub Tab .................................................................................................35
6.5.3 Liquids & Ingr. (Ingredients) Sub Tab ........................................................................36
6.5.4 Brew Cycles & Fast Settings Sub Tab ...................................................................... 37
6.6 System Tab .............................................................................................................................. 39
6.6.1 System1 Sub Tab ...................................................................................................39
6.6.2 System2 Sub Tab ...................................................................................................40
6.6.3 Tools Sub Tab .......................................................................................................... 42
6.6.4 Network Sub Tab ..................................................................................................... 43
6.6.5 Screen Saver Sub Tab .............................................................................................47
6.6.6 Admin Sub Tab ........................................................................................................ 48
6.7 Media Tab ................................................................................................................................ 50
6.7.1 Current Playlist Sub Tab ........................................................................................... 50
6.7.2 Next Playlist Sub Tab ...............................................................................................50
6.7.3 Video Storage Sub Tab ............................................................................................ 51
6.8 Audit Tab.................................................................................................................................. 51
6.8.1 Permanent Sales Count ........................................................................................... 51
6.8.2 Erasable Sales Count ...............................................................................................51
6.8.3 Users Sales Count ................................................................................................... 52
6.9 Reset to Factory Settings ......................................................................................................... 53
Table of Contents
7 CLEANING AND SANITIZING ...............................................................................................................54
7.1 "Auto Rinse" Button .................................................................................................................54
7.2 "Cleaning & Sanitizing" Button ..................................................................................................54
7.3 Cleaning and Sanitizing Instructions .........................................................................................55
7.4 Recommended Cleaning Tools ................................................................................................. 56
7.5 Cleaning and Sanitizing Schedule .............................................................................................56
7.6 Overall Cleaning ....................................................................................................................... 57
7.7 Exterior Cleaning ...................................................................................................................... 57
7.7.1 Touch screen ........................................................................................................... 57
7.7.2 Drip Tray ..................................................................................................................57
7.7.3 Waste Bin ................................................................................................................ 58
7.8 Interior Parts Cleaning & Sanitizing ........................................................................................... 59
7.8.1 Bean Hopper ........................................................................................................... 59
7.8.2 Bean Hopper Funnel ................................................................................................ 60
7.8.3 Coffee Chute ...........................................................................................................60
7.8.4 Soluble Canisters ..................................................................................................... 61
7.8.5 Soluble Whipper Assembly ......................................................................................61
7.8.6 Brew Group ............................................................................................................. 62
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7.8.7 Fans ....................................................................................................................... 63
8 PREVENTIVE MAINTENANCE ............................................................................................................. 64
8.1 Preventive Maintenance (PM) Schedule .................................................................................. 64
8.2 Tools recommended for servicing the coffee brewer ................................................................ 64
8.3 Brew Group Assembly ............................................................................................................ 65
8.4 Outlet Valves .......................................................................................................................... 66
8.5 Hot Water Tank ....................................................................................................................... 67
8.6 Grinder .................................................................................................................................... 68
9 PARTS MAINTENANCE ........................................................................................................................ 69
9.1 Hot Water Tank Draining.......................................................................................................... 69
9.2 Shutdown and Storage ........................................................................................................... 70
9.2.1 Storing the Brew Group .......................................................................................... 70
9.3 Brew Group Assembly ............................................................................................................ 71
9.4 Main Board & computer .......................................................................................................... 72
9.5 Flash Card Replacement ......................................................................................................... 73
9.6 Grinder .................................................................................................................................... 74
Table of Contents
10 TROUBLESHOOTING ........................................................................................................................... 75
10.1 Warning Messages List ........................................................................................................... 75
10.2 Error Messages List ................................................................................................................ 76
ANNEX 1 WASTE CHUTE POSITION .................................................................................................. 77
ANNEX 2 REQUIRED CLEARANCE .................................................................................................... 78
ANNEX 3 MAIN BOARD ...................................................................................................................... 80
ANNEX 4 FULL MAINTENANCE SCHEDULE ..................................................................................... 82
ANNEX 5 MONTHLY MAINTENANCE SCHEDULE ............................................................................. 83
ANNEX 6 WEEKLY MAINTENANCE SCHEDULE ............................................................................... 84
This symbol is used to highlight a key step to anticipate a risk
for safety or a risk of damaging the equipment.
This symbol is used to indicate additional information or a
quick tip.
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1 SAFETY INSTRUCTIONS
Basic safety precautions should always be followed when using electrical appliances.
Read all instructions before using this brewing equipment.
1.1 Food-Contact Parts
Cafection recommends cleaning and sanitizing all parts in contact with food prior to installation and
use.
1.2 Warnings
To minimize the risk of fire or electric shock, do not expose this equipment to rain or moisture.
Do not immerse this equipment in water; it could lead to electric shock or other malfunctions.
Do not use this equipment other than for its intended use.
This equipment contains hot water. Never move it when full.
This brewing equipment is intended for indoor use only.
1.3 Power Supply
Always use a grounded 120V AC60Hz socket outlet rated for 15 A service.
Each brewing equipment must have its own electrical outlet, on a dedicated circuit.
Extension cords must not be used.
This brewer is equipped with a polarized alternating current line plug (one blade wider
than the other).
Only use this plug with an outlet in which the prongs can be fully inserted.
1.4 Disconnect the equipment if:
- Damage is done to the power cord.
- The equipment does not work properly.
- The temperature of the power cord or plug increases dramatically during use.
- Unusual conditions occur.
- Whenever a part has to be changed, plugged or unplugged.
Safety Instructions
FAILURE TO COMPLY CAN CAUSE EQUIPMENT DAMAGE,
FIRE OR SERIOUS INJURIES.
THE "INITIAL SETUP" SECTION OF THIS MANUAL MUST BE COMPLETED
BEFORE PLUGGING IN THE BREWER.
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2 WARRANTY
2.1 Warranty Policy
Warranty
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Cafection hereby guarantees that the products it manufactured are, to the best of its knowledge,
free from all defects and faulty workmanship. The following warranties and conditions are
applicable:
• All parts in contact with water (outlet valves, heating element, temperature probe, level
probes, reference probe, inlet valve and thermostat) are warranted against material defects
for a period of 90days from the date of shipment.
• All remaining parts of the brewer are warranted against material and workmanship defects
for one(1)year from the date of shipment.
All warranted parts, services and returns must have prior authorization from Cafection. Please
contact Cafection’s Customer Service at 800-561-6162, ext.310.
The following circumstances will void the warranty policy:
• Use of substitute parts not manufactured or approved by Cafection.
• Improper installation or operation of the equipment.
• Abuse or neglect, including (but not limited to) failure to follow the preventive maintenance
schedule.
• Variation in equipment performance due to excessive mineral deposit or local water
conditions.
• Equipment altered in any way and/or dates, codes or serial numbers removed or modified.
• Equipment damaged in shipment from the customer to Cafection due to improper
packaging.
Please note that labor is not covered by the warranty and that the repair protocol is limited to
replacing the defective part(s). Should any additional repairs need to be done, they will be charged
to the customer.
Equipment or parts will not be accepted without a prior notification to Cafection.
2355, avenue Dalton, Québec (Québec) G1P 3S3
Tel.: 800-561-6162 - Fax: 800-463-2739
service@cafection.com
Customer Service Business Hours (EST):
Monday to Thursday: 8am to 8pm
Friday: 8am to 5pm
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2.2 Warranty Return Procedure
In order to always offer better, faster service, Cafection requests your cooperation for the return of
parts under warranty. Cafection thanks you in advance for taking the time to follow this procedure:
Contact the Customer Service Department to obtain a Return Merchandise Authorization(RMA)
number.
Send a copy of the original invoice to Cafection by fax at 800-463-2739 or by email at
service@cafection.com for approval.
No parts must be destroyed before receiving a written confirmation from Cafection about credit or
exchange possibilities.
Keep a copy of the original invoice for your records. A copy of the original invoice must be
included with your parts return.
Cafection will not be held responsible for any loss or damage occurring during transport.
MAKE SURE THE MERCHANDISE IS WELL PACKED!
Please use original packaging.
Warranty
Upon receipt, Cafection will check the merchandise and authorize the repair or replacement by
identical or equivalent parts if warranty is applicable. Only warranted parts are authorized for return.
Cafection suggests keeping replacement parts on hand.
The warranty covers regular shipping only. Overnight shipping charges will be applied to your order
when required. Orders must be received before noon (12:00pm EST) to be shipped the same day*.
All returned parts showing no sign of malfunctioning will be subject to
administrative and test fees of $35, plus freight charges associated with the return.
A part returned in unacceptable condition will also be subject to this $35fee and its
warranty may be refused.
*Some conditions may apply.
2.3 Shipping Liabilities
YOU ARE RESPONSIBLE, SHIPMENT MUST BE INSPECTED!
You can refuse delivery if a shipment is damaged. Do not sign the shipment without proper
inspection. Should you choose to accept the delivery, it is mandatory that you record any
significant information on the delivery slip. Remember that you take responsibility of the
merchandise once you have signed the delivery receipt.
You have 24 hours to report and file a claim for concealed damages to the transportation
company.
Failure to comply with this procedure could lead to a claim refusal by the carrier.
FOR MORE INFORMATION, PLEASE CALL CUSTOMER SERVICE AT 800-561-6162, ext.310.
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3 REFERENCE DRAWINGS
3.1 External View
Top lid
Product
loading door
Product
window
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Product loading
door lock
Reference Drawings
Plastic front
(fascia)
Drip tray grill
Drip tray
Touch screen
Door lock
Back splash
Cup holder
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3.2 Rear View
Coffee beans
feeding motors
Grinder motor
Outlet valves
Water tank
Blower
Fan
Antenna
Reference Drawings
Back panel
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Computer’s
motherboard
Main board
(hidden, see
Annex 3)
Adjustable legs
Breaker box
Overflow drip tray
Water inlet
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3.3 Internal View
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Reference Drawings
Ground coffee
chute
Bean hopper
Filter paper
Milk powder
canister
Hot chocolate
canister
French vanilla
canister
Soluble whipping
chambers
Brew group
p
S
o
u
t
-
T
o
p
V
10
Side skirt
i
e
w
Coffee
Hot water
Vanilla
Chocolate
Milk
Waste bin
Accessories
storage area
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3.4 Brew Group Assembly
Funnel
Brew chamber
Manufacturing date
(on the back)
Cylinder
Coffee spillway
Piston
Aluminum frame
Yoke
Wheel
Reference Drawings
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3.5 Brewing Process
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Reference Drawings
1
Step2 - Pause
Once the piston has reached its top point, it pauses to allow the
coffee to brew to the appropriate strength. At the end of the pause
time, a shot of water is dispensed to clean the brew chamber.
3
Step1 - Rise of the Piston
The ground coffee and the water are dispensed into the
brew chamber during the rising of the piston. This action
compresses the air in the cylinder and forces it through the
coffee mixture in the brew chamber, thereby agitating the
brewing coffee.
Step3 - Descent of the Piston
2
12
The descent of the piston creates a vacuum allowing to extract
the coffee from the grounds through the filter paper and into
the cylinder. The piston makes another pause time allowing
all the coffee to drain from the brew chamber.
4
Step4 - Coffee Delivery
The piston follows its course, heading to its lowest point. Distribution
of coffee through the spout begins once the piston has lowered below
the coffee spillway. Meanwhile, the brew chamber lifts to allow the
filter paper to move and discard the spent grounds into the internal
waste bin or coffee chute.
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3.6 Hot Water Tank
Access the water tank by removing the back panel.
Make sure the equipment is unplugged when servicing.
If the error message ''Low Water Level in Tank'' is frequently displayed or if the
heating element power supply has been cut out by the water tank safety part (it
happens when the heating element turns ON while there is no water in the tank), the
water tank needs to be opened to detect any damaged or defective part. Check the
following parts: motors behind the water tank, wires around the water tank, water
inlet and water tank parts (inside the tank).
Reference
probe
Reference Drawings
Heating
element
connectors
Thermal disc
(safety part)
Water level
sensor: low
Water level
sensor: high
Temperature
probe
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3.7 Bean Hopper Installation
The hopper is already installed in the brewer when shipped. To remove it for cleaning or servicing,
follow the steps below.
1. Open the brewer’s door.
2. Pull down the bean hopper retaining pin.
3. At the same time, pull the bean hopper forward.
4. To reinstall, slide the bean hopper back in place. The retaining pin does not need to be pulled
down.
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Bean hopperRetaining pin
Reference Drawings
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3.8 Water Temperature
This equipment has a water temperature setpoint of 200°F to ensure a consistent beverage
quality. There is a +/- 2°F tolerance.
This data represents an average and will not correspond to the temperature of a manual
measurement. The actual water temperature fluctuates because cold water is added to the
tank after every beverage delivery and time is needed to heat the new incoming water up to the
setpoint.
Water’s brewing temperature can also be taken manually by ordering a cup of hot water and
measuring its temperature with a thermometer. There may be a slight difference from the tank
reading. This is normal.
If the temperature measurements show a large temperature differential, verify that the tank is clean
and not obstructed by mineral deposits and scale.
The electronic thermostat is managed by the main board.
Reference Drawings
Unit Safety Measures
In the event of a temperature probe failure, water in the tank might start to boil, causing it to
overflow into the overflow drip tray. The machine will be automatically shut off, but the screen will
remain ON.
If the heating element goes ON and there is no water in the tank, the heating element power
supply is cut out by the water tank safety part. The water tank needs to be opened to detect any
damaged or defective part. Check the following parts: motors behind the water tank, wires around
the water tank, water inlet and water tank parts (inside the tank).
Water tank
Main board
Overflow
drip tray
Temperature can be set by the user in Service mode, under the System1 tab.
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Access by the back of the machine.
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4 INITIAL SETUP
Before the installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test
the machine at the warehouse.
4.1 On-Site Installation Requirements
4.1.1 Operating Environment
Equipment is for indoor use only.
4.1.2 Power Supply
Make sure each unit has its own electrical circuit and is located within five (5) feet of the
dedicated electrical outlet.
Use only a polarized grounded receptacle.
Domestic 120V AC / 60Hz- 15 A circuit.
4.1.3 Water Supply
Use a plastic 1/4” or 3/8” (outside diameter) dedicated line branched off a larger line. An
easily accessible shut off valve upstream of the unit is highly recommended for ease of
installation.
Initial Setup
Cold tap water pressure should be at least 20 psi and no more than 80 psi.
4.1.4 Tools Required
- Adjustable wrench
- Level indicator
Other tools may be required depending on the type of water supply tubing and
location.
4.1.5 Clearance
Unit Clearances Allowance for
Height 29 1/4" 32" Antenna and opening top lid.
Width 22" 34" Accessing lock (right side) and opening door (left side).
Depth 24 1/2" 42" Opening door (front) and back clearance.
Back
Clearance
See Annex1 for waste chute positioning.
1 1/4" Clearance for water hookup, hoses and adequate air
circulation.
See Annex2 for a diagram illustrating required clearance.
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4.2 Brewer Specifications
4.2.1 Hopper & Canister Capacities
Whole bean hopper, left section ............. 4.2 lbs (1.9kg)
Whole bean hopper, middle section ....... 3.4 lbs (1.5kg)
Whole bean hopper, right section ........... 2.0 lbs (0.9kg)
Soluble milk ........................................... 1.2 lbs (0.6kg)
Soluble hot chocolate ............................ 3.7 lbs (1.7kg)
Soluble vanilla powder ........................... 2.4 lbs (1.1kg)
Initial Setup
4.2.2 Water Tank
Capacity ................................................ 0.74 gallons (2.8L)
Water valves .......................................... 5 simple valves
Heating element ..................................... 1250 watts
4.2.3 Electrical Specifications
120V AC
12 A circuit
60Hz
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4.3 Unpacking
To remove the unit from the box, carefully cut the straps holding the box in place on the skid.
Remove the top of the packaging, then pull up the unit’s box. Inspect the unit to see if any damage
occurred during shipment.
Some parts and accessories need to be installed on the equipment. Those were placed inside
the machine for shipment. Here is a list of all accessories and parts that should be found in the
machine.
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Initial Setup
1
2
3
1. Internal Waste Bin
2. 3/8" Inlet Fitting
3. 3/8" to 1/4" Elbow Inlet Fitting
4. 3/8" to 3/8" Elbow Inlet Fitting
5. Gage Identification Stickers
Inside the machine:
4
7
6. "Milk" Sticker for Soluble Canister
7. Filter Paper Roll
8. Microfiber Cloth
9. Keychain
10. Service & Installation Manual
11. Initial Setup Instructions
12
Optional
12. Plastic Chute Kit (Chute Base and
Chute) (17CAB42 & 17CAB43)
One of the machine’s keys is located at the back of the brewer. A second key is
taped on the filter paper roll, located in the internal waste bin.
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4.4 Leveling the Equipment
For optimal performance of the equipment, it is important
to ensure that it is leveled. Avoiding to do so can create
variations in product delivery.
1. Open the brewer’s door and place a level on a flat surface
(coffee bean shelf or internal waste bin shelf).
2. Adjust the four (4) threaded level legs of the equipment
with an adjustable wrench to reach a leveled position.
4.5 Drip Tray Installation
Place the drip tray grill on the drip tray, then place it on its support.
Initial Setup
Drip tray
grill
Drip tray
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Drip tray
support
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4.6 Water Line Connection
This equipment must be installed in compliance with applicable federal, state,
provincial and/or municipal plumbing codes having jurisdiction.
Make sure that the equipment is unplugged before proceeding with the water
supply installation. Also verify that the incoming water pressure is greater than
20psi and no more than 80psi.
1. Prior to installing the equipment, flush out the water line by running approximately 1 gallon of
water into a pail. This will ensure no sediment from a new installation gets in the equipment.
2. The incoming water supply must have a shut-off valve connected in-line. Water supply should
be a plastic 1/4” or 3/8” outside diameter dedicated line branched off a larger supply line.
3. Make sure the water source is turned off. Firmly secure the inlet fitting onto the inlet valve.
Do not overtighten.
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Initial Setup
4. Make sure the equipment is unplugged. Connect the water line to the quick connect inlet
fitting.
5. Turn the water valve on, sending water to the brewer. If there are any leaks, tighten
connections to stop leakage.
This procedure does not take into consideration the installation of a water filtration
system. Please refer to the water filter manufacturer’s installation instructions and
incorporate them into the above procedures.
Water inlet
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4.7 Electrical Connection
This equipment must be installed in compliance with applicable federal, state,
provincial and/or municipal electrical codes having jurisdiction.
Make sure:
- The equipment is OFF before plugging it in.
- The equipment has its own electrical outlet.
- NO extension cord is used.
1. Locate the unit’s power cord.
2. Make sure the power switch at the back of the unit is in the OFF position before plugging it into
its own grounded electrical outlet.
Initial Setup
3. Toggle the power switch to the ON position. The front lights will turn on, and water will
automatically enter the machine to fill the tank. The water tank filling process should take a
maximum of three(3)minutes.
4. Once the tank is full, water will take 10-20 minutes to heat to brewing temperature.
5. Once the coffee machine is ready, the selection screen will appear.
OFF position
ALWAYS unplug the main power cord from the power outlet (AC line voltage) when
servicing any electrical components on the equipment.
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4.8 Loading Products
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Product
loading
door lock
Initial Setup
4.8.1 Soluble Canisters
1. Unlock the product loading door and
remove it.
2. Fill the canisters with their appropriate
soluble. Remove the appropriate soluble
lid to avoid cross-contamination.
3. Do not overfill the canisters.
4. Reinstall the soluble lids and the product
loading door.
4.8.2 Bean Hopper
1. Unlock the product loading door and
remove it.
2. Fill the compartments with their
appropriate coffee blend.
3. Do not overfill the three (3) sections of
the hopper.
4. Reinstall the product loading door.
Products
loading door
Soluble lids
22
3 whole bean
coffees
Soluble 1 (milk powder)
Soluble 2 (hot chocolate)
Soluble 3 (French vanilla)
Caution! Flavored coffee beans can contain ethyl alcohol that could affect the bean
hopper’s longevity. Cafection do not recommend using flavored beans.
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4.9 Filter Paper Installation
Make sure the brewer is ON.
1. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram
below).
2. Access Service mode by tapping in order on the top left, bottom left and bottom right corners
of the screen and enter NIP5657 (see section6). Press on the "Install Filter Paper" button and
follow the instructions on the screen.
3. Pass the filter paper under the left guide bracket of the brew group, under the brew chamber
and under the wheel guides by gently lifting them using the yoke.
4. Pull on the paper and carry it
into the internal waste bin or
through the chute hole and into
the waste bin (if the machine is
equipped with a chute kit).
Initial Setup
5. Make sure the paper is feeding
straight and stays within the
guide bracket.
Improper filter paper feeding
will cause a vacuum leak and
may cause grounds to spill
inside the equipment.
YokeGuide
bracket
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4.10 Chute Kit Installation (Optional)
1. Open the brewer’s door, remove the internal waste bin and remove the coffee spout.
2. Insert the chute base inside the chute hole of the cabinet. Make sure the shortest side points
to the back of the machine.
3. Insert the waste chute into the chute base.
4. Install the front panel by aligning its metal bracket with the metal bracket fixed on the brew
group assembly.
5. Reinstall the coffee spout, lock it in place and close the brewer’s door.
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Short side
Initial Setup
Coffee spout lock
Coffee spout
Waste chute
Chute base
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ENCORE 29 Rev. 3 09-2017
SERVICE & INSTALLATION MANUAL - Encore 29
www.cafection.com 800-561-6162
4.11 Installation Verification
It is important to perform several brew cycles on the equipment before completing the installation. At
least two (2)cups of each product selection should be ordered to ensure that the brewer is operating
as per the specifications laid out in this manual. During this process, review the following checklist as a
reminder.
Make sure that the brewer is clean, safe and functioning once it is ready to be left on-site.
What to verify
Inlet valve is free of leaks. Verify that it is secured and not overtightened.
Brew chamber is empty of coffee. Verify that the unit is leveled.
Filter paper feeds without resistance and
goes straight into the waste bin or chute.
Soluble whipping chambers are free of leaks.
Water temperature is acceptable. Verify water temperature.
Products are loaded. Load products.
Brewer and area are clean and tidy. Clean and tidy up.
Verify that the chute is properly installed.
Repeat the installation procedure, if needed.
Verify that it is installed straight and that the
tube is secured.
Initial Setup
ENCORE 29 Rev. 3 09-2017
25
5 USER INTERFACE
5.1 Selection Screen Interface
The selection screen interface is divided into three (3) steps:
1. Select a beverage.
2. Define beverage options (blend, strength, size and milk if applicable).
3. Brew.
SERVICE & INSTALLATION MANUAL - Encore 29
www.cafection.com 800-561-6162
1. Select Beverage.
User Interface
More beverages may be available
Press X to cancel and go back
to the selection screen.
2. Select Beverage Options.
-Blend, Strength, Size and
Milk (if applicable).
(Options may not all be
available according to the
selected beverage.)
3. Press "Enjoy Now" to
start the drink preparation.
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ENCORE 29 Rev. 3 09-2017
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