The maximum number of clients that can connect to the host varies depending on the license
associated with your account. You can purchase a new license or upgrade your current license by
contacting CAE.
The refresh button, beside the version number, allows you to refresh your license after a new license
has been purchased and associated with your account. Ensure the HoloLens is connected to the
Internet before clicking. After you clicked, on the first time, the LucinaAR application is put in
background, and the Microsoft Store application asks for your Microsoft HoloLens Account. When
done, close the Microsoft Store application, and reopen the LucinaAR application. The new license is
downloaded automatically from the Microsoft Store.
If after refreshing the license information displayed is not what you purchased, try rebooting the
HoloLens. Ensure the HoloLens is connected to the Internet during the operation.
Failure to take the following precautions can result in serious injury or death from electric shock or
fire or in damage to the device. To select an appropriate power source for your HoloLens:
• Use only the power supply unit and AC power cord that came with your HoloLens
• Do not use non-standard power sources, such as generators or inverters, even if the
voltage and frequency appear acceptable. Only use AC power provided by a standard wall
outlet.
• Do not overload your wall outlet, extension cord, power strip, or other electrical
receptacle. Confirm that they are rated to handle the total current (in amps [A]) drawn by
the HoloLens (indicated on the power supply unit) and any other devices that are on the
same circuit.
On devices where the AC prongs may be folded for storage, before plugging the AC adapter into a
power outlet, make sure its prongs are fully extended. On devices where the AC prongs are
removable and where the power supply uses a universal adapter, before plugging the AC adapter
into a power outlet, make sure the prong assembly is of the proper configuration for the power
outlet and fully seated into the adapter.
Battery Safety
The HoloLens contains a built-in battery, improper use of which may result in explosion. Do not heat,
open, puncture, mutilate, or dispose of the product in fire. Do not leave the HoloLens in direct
sunlight for an extended period of time, which could cause melting or battery damage. The battery in
the HoloLens is not user replaceable.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can include
fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in
such an area, turn off your HoloLens, and do not remove or install battery chargers, AC adapters, or
any other accessory. In such areas, sparks can occur and cause an explosion or fire.
Heat Related Concerns
The HoloLens may become very warm during normal use. HoloLens complies with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950-1).
To reduce heat related concerns, follow these guidelines:
• Allow for adequate air circulation under and around the device
• Use caution when operating your device with a pillow, blanket, hat or other soft material
contacting the device, because the material can block the airflow which may result in the
device overheating
• If your device gets uncomfortably warm, remove it and take a break
CAELucinaAR
Photo Sensitive Seizures
A very small percentage of people may experience a seizure when exposed to certain visual images,
including flashing lights or patterns that may appear in video games. Even people who have no
history of seizures or epilepsy may have an undiagnosed condition that can cause these
“photosensitive epileptic seizures” while watching video games.
These seizures may have a variety of symptoms, including light-headedness, altered vision, eye or
face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of
awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from
falling down or striking nearby objects.
Immediately stop using the HoloLens and consult a doctor if you experience any of these symptoms.
The risk of photosensitive epileptic seizures may be reduced by taking the following precautions: A
very small percentage of people may experience a seizure when exposed to certain visual images,
including flashing lights or patterns that may appear in video games. Even people who have no
history of seizures or epilepsy may have an undiagnosed condition that can cause these
“photosensitive epileptic seizures” while watching video games.
These seizures may have a variety of symptoms, including light-headedness, altered vision, eye or
face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of
awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from
falling down or striking nearby objects.
Immediately stop using the HoloLens and consult a doctor if you experience any of these symptoms.
The risk of photosensitive epileptic seizures may be reduced by taking the following precautions:
• Using HoloLens in a well-lit room
• Do not use HoloLens when you are drowsy or fatigued
• If you or any of your relatives have a history of seizures or epilepsy, consult a doctor
before using HoloLens
Skin Irritation
The HoloLens is made of materials commonly used in wearable consumer electronic devices.
However, certain people may develop skin irritation due to allergies or sensitivities.
To reduce the risk of skin irritation:
• Wipe your device dry with a cloth if it gets wet
• Avoid using lotions or other products under the portions of HoloLens that contact your
head
• Do not wear over injured skin
• Adjust the headband only until snug – avoid tightening the headband uncomfortably
• If your skin becomes irritated, stop using HoloLens
• If symptoms are severe or persist, consult your physician
Prior to beginning setup, it is important to understand some basic concepts and environmental
considerations to ensure a safe and productive learning experience.
Using Hand Gestures
The Microsoft HoloLens has several hand gestures that users should become familiar with to
properly operate the device.
The Gesture Frame
HoloLens has sensors that can see a few feet to either side of the user. When gestures are used, they
must be kept inside that frame for HoloLens to detect them. As the user moves around, the frame
moves with them. When the user’s hand is inside the frame, the cursor will look like a ring. When
HoloLens cannot see the user’s hand the cursor changes to a dot.
Bloom
Blooming opens the Start menu. Most of the time, bloom is only needed once to get to Start, but
sometimes the user will need to bloom twice. If a user is uncertain what to do, blooming is a good
way to get reoriented. Bloom may also be used to hide the Start menu.
To bloom:
• Hold out your hand with your palm up and fingertips together
A gaze can be used to move the cursor and highlight apps and other holograms for selection. The
cursor follows whole head movements as opposed to simple movement of the eyes.
Holograms are highlighted when they are available to be selected.
Gaze
Air Tap
Use air tap, along with gaze, to select apps and other holograms.
To use Air Tap:
1. Gaze at a hologram.
2. Hold your hand straight out in front of you in a loose fist.
3. Point your index finger straight up toward the ceiling.
4. Point your thumb straight out, forming an “L” with your index finger.
• Scroll: On the app bar, select Scroll Tool. Tap and hold until the tool appears, then slowly
move your hand up and down or side to side. To scroll faster, move your hand farther
from the center of the tool.
• Drag: On the app bar, select Drag Tool. Tap and hold until the tool appears, then slowly
move your hand up and down or side to side.
• Drag the calibration arrows in the calibration step of LucinaAR.
• Pin, unpin, or uninstall an app: Tap and hold an app tile on Start or in the All apps list,
then select one of the menu choices.
• Resize an app: On the app bar, select Adjust. Tap and hold one of the blue squares in the
corners of the app window, then move your hand to resize.
• Move an app: On the app bar, select Adjust. Continue gazing at the app window, then
move your hand to position the app.
Zoom and Rotate Gestures
For all zoom and rotation gestures below, ensure that your index and thumb are visible by the
HoloLens camera.
Note: The tap and hold gesture is described at the following link:https://support.microsoft.com/enca/help/12644/hololens-use-gestures
Zoom Gestures:
• Zoom IN: Tap and hold, then slowly move your hand towards you
• Zoom OUT: Tap and hold, then slowly move your hand away from you
Rotation Gestures:
• Rotate CLOCKWISE: Tap and hold, then slowly move your hand towards the left
• Rotate COUNTERCLOCKWISE: Tap and hold, then slowly move your hand towards the
right
Environmental Anchoring
The stability of the anchoring is highly impacted by the knowledge the HoloLens has of its
environment. It is important to scan your surroundings when using the HoloLens in a new room. This
prevents the hologram from drifting causing the device to lose its tracking.
Prior to launching LucinaAR, walk around with the HoloLens on your head so it can map the
surroundings. Microsoft suggests doing this for between 5 and 10 minutes, to look at the ceiling, the
floor and other objects from all sides. This step is important so the holograms stay grounded in the
world preventing the device from "getting lost". One trick is to finger tap in the air while looking