Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Contents
Introduction . . . . . . . .. . . . . . . .. . 2
Radio . . . . . . . . .. . . . . . . . . . . . . . 11
Audio Players . . . . . . . . . . . . . . 17
Rear Seat Infotainment . . . . 25
Navigation . . . . . . . . . ... . . . . . . 56
Voice Recognition . . . . . . . . . . 82
Phone . . . . . . . .. . . . . .. . . . . .. . 88
Settings . . . . . . . . . . . . . . . . . . . . 96
Trademarks and License
Agreements . . . . . . . .. . . . . ..
99
Index . . . . . . . . . . . . . . . . . . . 106
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 2/2/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, and vehicle body designs
appearing in this manual including,
but not limited to, GM, the GM logo,
CADILLAC, the CADILLAC Emblem,
and CADILLAC CUE are registered
trademarks of General Motors LLC.,
its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this manual.
Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Overview
Read the following pages to
become familiar with the
infotainment system features.
{
Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, faceplate buttons, and
screen buttons.
.
Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.
Set up phone numbers in
advance so they can be called
easily by pressing a single
button.
See “Defensive Driving” in the
owner manual.
Litho in U.S.A.
Part No. 23446839_US
©
2016 General Motors LLC. All Rights Reserved.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Introduction 3
To play the infotainment system with
the ignition off, see “Retained
Accessory Power (RAP)” in the
owner manual.
Customer Assistance
Assistance may be available to help
with Bluetooth pairing, other mobile
device interface, and operation
support of the CUE infotainment
system. See your dealer.
Infotainment System
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition (if equipped).
Radios Except XT5
1.
O (Power and Mute)
2. VOLUME
3.
{ (Home Page)
XT5
1.
> (Mute and Power)
2. VOLUME
3.
{ (Home Page)
Power (On/Off/Mute)
.
When off, press
O (1) / > (1) to
turn the system on. Press and
hold to turn off.
.
When on, press
O / > to mute
the system. Press
O / > again
to unmute the system.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
4 Introduction
When the power is on and the
system is not muted, a quick status
pane will display when
O / > is
pressed. Pressing
O / > will mute
the system and trigger this pane to
show a long press is required to
actually power down the system.
Volume
The black area above the chrome
bar (2) is used to increase or
decrease the volume. There are
three ways to adjust the volume:
.
Slide a finger.
.
Press.
.
Press and hold.
Rear Seat Armrest Control
Panel
If equipped, there is a control panel
in the center of the rear seatback.
See “Rear Seat” in the owner
manual.
1. O: Press to turn the power on
or off the sourced audio or
media playback, and sunshade
control button (if equipped).
2.
S VOL T: Press the left or
right arrow to adjust the volume
of current playback.
3.
Q (If Equipped): Press and
release the switch to control
the rear window sunshade.
See “Rear Seat” in the owner
manual.
4. PRESET: Press to go to a
saved favorite.
5.
S SEEK T: Press the left or
right arrow to go to the
previous or next station on the
radio or track on a media
source.
6. SRCE: Press to change the
source of playback.
Home Page
The Home Page is where
application icons are accessed.
Some features are disabled when
the vehicle is moving.
The Home Page can be set up to
have up to five pages with eight
icons per page.
Touch
u or v, or slide a finger left/
right across the screen to access
the pages of icons.
v : Touch to go to the next
Home Page.
u : Touch to go to the previous
Home Page.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Introduction 5
k : Touch to display the
favorites list.
Touch and hold a location within the
favorites area to begin the process
of saving a favorite application.
Touch the application icon to store
as a favorite, and the name of the
application will be shown in
favorites.
Managing Home Page Icons
1. Touch and hold any of the
Home Page icons to edit
that icon.
2. Drag the icon to a new location
on the Home Page or to save it
to the applications tray.
3. Press
{ to exit edit mode.
Steering Wheel Controls (Except XT5)
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in
the instrument cluster.
When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See Settings 0 96.
g : Press to answer an incoming
Bluetooth call. See Bluetooth
(Overview) 0 88 or Bluetooth
(Infotainment Controls) 0 89 or
Bluetooth (Voice Recognition) 0 92.
c : Press to decline an incoming
call, or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
S or T : Press the five-way control
to the left or right to go to the
previous or next area in the display
or to the previous or next menu.
y or z : Press the five-way
control up or down to go up or down
in a list or page.
SEL : Press to select a highlighted
menu item.
C or B : Press to go to the next or
previous favorite when listening to
the radio. Press to go to the next or
previous track when listening to a
media source.
x + or x − : Press to increase or
decrease the volume.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
6 Introduction
Steering Wheel Controls (XT5)
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in
the instrument cluster.
When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See Settings 0 96.
g : Press to answer an incoming
Bluetooth call. See Bluetooth
(Overview) 0 88 or Bluetooth
(Infotainment Controls) 0 89 or
Bluetooth (Voice Recognition) 0 92.
c : Press to decline an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
S or T : Press the five-way control
to the left or right to go to the
previous or next area in the display
or to the previous or next menu.
y or z : Press the five-way
control up or down to go up or down
in a list or page.
SEL : Press to select a highlighted
menu item.
x + or x − : Press to increase or
decrease volume.
C or B : Press to go to the next or
previous favorite when listening to
the radio. Press to go to the next or
previous track when listening to a
media source.
Using the System
Audio
Touch the AUDIO icon to display the
active audio source page. Available
sources are AM, FM, CD (if
equipped), My Media, USB,
Bluetooth, and AUX Input.
Phone
Touch the PHONE icon to display
the Phone main page. See
Bluetooth (Overview) 0 88 or
Bluetooth (Infotainment Controls)
0 89 or Bluetooth (Voice
Recognition) 0 92.
Projection
Touch the PROJECTION icon to
activate Android Auto™ or Apple
CarPlay™ (if equipped) after a
supported device is connected. See
Apple CarPlay and Android
Auto 0 94.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Introduction 7
NAV (Navigation)
Touch the NAV icon to display the
navigation map. See Using the
Navigation System 0 56.
Settings
Touch the SETTINGS icon to
display the Settings menu. See
Settings 0 96.
Text
Touch the TEXT icon to display the
Text Messaging main page. See
Text Messaging 0 93.
Climate
Touch the CLIMATE icon to display
the Climate main page. See “Dual
Automatic Climate Control System”
in the owner manual.
Rear Climate
If equipped, touch the R. CLIMATE
icon to display the Rear Climate
main page. See “Rear Climate
Control System” in the owner
manual.
Video
If equipped, touch the VIDEO icon
to display the video Rear Seat
Infotainment main page. See Rear
Seat Infotainment (RSI) System
0 25 or Rear Seat Infotainment
(RSI) System (Platinum) 0 44.
Applications Tray
The applications tray is at the top
center of the screen. It can have
three to five applications.
To add an application from the
Home Page to the applications tray:
1. Touch and hold any icon on the
Home Page to enter edit mode.
2. Drag the icon to the
applications tray.
To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.
Adding or removing applications
from the applications tray will not
remove them from the Home Page.
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Proximity Sensing
The infotainment system uses
proximity sensing. When enabled,
certain screen buttons and features
will become visible when a hand
approaches the screen. When the
hand is removed, these features
fade. Proximity sensing can be
disabled in the Settings applications
in the Display menu options.
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8 Introduction
Haptic Feedback
Haptic feedback is a pulse that
occurs when a button is touched on
the screen or when buttons below
the screen are touched.
Infotainment Gestures
Use the following finger gestures to
control the infotainment system.
Touch/Tap
Touch/tap is used to select a button
or option, activate an application,
or change the location inside a map.
Touch and Hold
Touch and hold can be used to start
another gesture, move, or delete an
application.
Drag
Drag is used to move applications
on the Home Page, or to pan the
map. To drag the item, it must be
held and moved along the screen to
the new location. This can be done
up, down, right, or left.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Introduction 9
Nudge
Nudge is used to move items a
short distance on a list or a map. To
nudge, hold and move the selected
item up or down to a new location.
Fling or Swipe
Fling or swipe is used to scroll
through a list, pan the map,
or change page views. Do this by
placing a finger on the screen then
moving it rapidly up and down or
right and left.
Spread
Spread is used to zoom in on a
map, certain images, or a web
page. Place finger and thumb
together on the screen, then move
them apart.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
10 Introduction
Pinch
Pinch is used to zoom out on a
map, certain images, or a web
page. Place finger and thumb apart
on the screen, then move them
together.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Software Updates
Contact your dealer for software
updates.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Radio 11
Radio
AM-FM Radio
Playing the Radio
While on the audio main page, the
available sources are AM, FM, CD
(if equipped), My Media, USB,
Bluetooth, and AUX Input.
.
Touch the RADIO screen button
to scroll through AM or FM.
.
Touch the MEDIA screen button
to scroll through CD (if
equipped), My Media, USB,
Bluetooth, and AUX Input.
Infotainment System Settings
Touch the RADIO screen button to
access broadcast sources.
Touch the MENU screen button to
display the following menus:
Tone Settings:
.
Bass, Midrange, Treble,
Surround (if equipped): Touch +
or − to adjust. Surround adjusts
the headrest speaker
volume only.
.
Balance: Touch
S or T for more
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.
.
Fade: Touch
y or z for more
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers.
DSP Modes (If Equipped):
.
Bose
®
Centerpoint®surround
sound system has four DSP
modes:
.
Normal: Adjusts the audio to
provide the best sound for all
seating positions.
.
Driver: Adjusts the audio to
provide the best sound for
the driver.
.
Rear: Adjusts the audio to
provide the best sound for
the rear seat occupants.
.
Centerpoint: Turns on Bose
Centerpoint surround
technology. This setting
creates a surround sound
listening experience from
nearly any audio source:
existing stereo, CD collection
(if equipped), and MP3
players (if equipped). For
more information on Bose
Centerpoint surround
technology, see
www.bose.com/centerpoint.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
12 Radio
Categories : Touch Categories
under the Audio menu to access the
categories list for AM-FM. The list
contains names associated with the
AM-FM channels. Touch a category
name to display a list of channels
for that category. Selecting a station
from the list tunes the radio to that
channel and returns the display to
Now Playing.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium - Low, medium,
Medium - High, or High. Touch
0
to go back to the previous menu.
Bose
®
AudioPilot®noise
compensation technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and the speed. When
turned on, AudioPilot technology
detects ambient noise and vehicle
speed to continuously adjust many
aspects of the audio signal so that
music will sound the same at a set
volume level.
The options are On and Off.
This feature is most effective at
lower radio volume settings where
background noise can affect how
well the music is being played
through the vehicle’s audio system.
At higher volume settings, where
the music is much louder than the
background noise, there may be
little or no adjustments by
AudioPilot.
For more information on Bose
AudioPilot noise compensation
technology, see www.bose.com/
audiopilot.
HD Radio™ : For AM and FM only,
touch to turn HD reception on or off.
Touch
0 to go back to the
previous menu.
EQ : If equipped with a Bose sound
system, the Equalizer settings are
selected through the tone settings
menu. Touch the left or right arrows
to cycle through the EQ options.
The available choices are Custom
and Talk.
Update Station List : For AM and
FM only, touch to update the station
list. Touch
0 to go back to the
previous menu.
Finding a Station
Seeking a Station
Touch @ or 9 to search for the
previous or next strongest station.
Tuning a Station
Touch the SEEK screen button to
switch to TUNE. Touch again to
change back.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Radio 13
Direct Tune
Access Direct Tune by touching the
interaction selector TUNE screen
button to bring up the keypad.
Navigate up and down through all
frequencies or directly enter a
station using the keypad. When a
new station is entered, the
information about that station
displays on the right side. This
information will update with each
new valid frequency tuned to.
The keypad will gray out entries that
do not contribute to a valid
frequency and will automatically
place a decimal point within the
frequency number, as needed.
A valid station will automatically
tune to the new frequency but not
close the direct tune display. Touch
0 or Exit screen buttons.
The tune arrows on the right side of
the direct tune display tune through
the complete station list one station
step at a time per touch. A touch
and hold advances 10 frequency
steps per second.
Touch the (X) to delete one
character at a time. Touch and hold
the (X) to delete all characters.
In AM-FM modes, touch
q or r for
the radio to go to the next or
previous strong station. Touch
Direct Tune to advance to the next
or previous frequency step in AM or
FM mode or directly enter or tune to
the frequency on the keypad.
HD radio multicast stations cannot
be tuned directly through the direct
tune feature. Only the analog or
HD1 station can use that feature.
Use the SEEK/TUNE button to
adjust to the multicast stations.
AM-FM Categories
AM-FM Categories are available
under the AM-FM audio menu.
Touch AM-FM Categories to gain
access to the AM-FM
Categories list.
The categories list contains
category names associated with
AM-FM Channels. Selecting a given
category name displays a list of
channels for that category.
The Category menu display may not
be available for regions that do not
have Radio Data System (RDS)
support.
Storing Radio Station Presets
Favorites are stored in the area at
the bottom of the screen.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
14 Radio
Up to 60 preset stations can be
stored under the following:
AM, FM HD Radio Stations : Touch
and hold a favorite button to save
the current station as a favorite.
Touch a favorite button to recall a
favorite station.
Mixed-Audio Favorites
Favorites that can be stored include
radio stations, navigation,
applications, contacts, tone settings,
artists, songs, albums,
podcasts, etc.
To scroll through the favorites:
.
Drag up along the top of the
favorites. To close the favorites,
drag them down.
.
Slide a finger to the right or left
to scroll through each page of
favorites. A
V indicates which
page is being viewed.
Tone Settings : While viewing the
tone settings and lifting up the
favorite buttons, touch and hold to
store a tone setting. Touch a screen
button in the favorite area to recall a
favorite tone setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
HD Radio Technology
HD Radio™ Technology is a free
service with features such as
static-free sound, more stations built
onto the frequency such as
HD2 and HD3, and on-screen
information such as artist and song
title.
Channel Access
To access HD Radio channels:
1. Tune the radio to the channel.
If the channel is broadcasting
HD Radio Technology, the
radio will automatically switch
to digital audio, indicated with
an HD logo if HD Radio is
turned on.
2. Touch
@ or 9 to tune to the
previous or next HD Radio
channel.
There may be a delay before the
channel starts playing.
The HD Radio channel number is
indicated next to the logo.
HD Radio channels can be saved
as favorites. Songs can be tagged
for download.
When connected to iTunes
®
, the
Sync button on the device may
need to be touched to transfer the
tags to iTunes.
See AM-FM Radio 0 11 or USB
Port 0 19.
For a list of all channels, see
www.hdradio.com.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Radio 15
Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Channel
signal strength may be weak or the
channel is out of range. Verify
proper reception on another
channel.
If the HD Radio signal loses
reception while listening to channel
HD1, the radio will go back to the
main non-HD Radio channel.
If the HD Radio signal loses
reception while listening to channels
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the channel is changed.
HD can be disabled if driving in a
weak signal area. Touch Menu from
the AM-FM screens, then touch HD
Radio to toggle HD on and off.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
Mobile Phone Usage
Mobile phone usage, such as
making or receiving phone calls,
charging, or just having the phone
on may cause static interference in
the radio. Unplug the phone or turn
it off if this happens.
Backglass Antenna
The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the
inside surface or damage the lines
in the glass. If the inside surface is
damaged, it could interfere with
radio reception. For proper radio
reception, the antenna connector
needs to be properly attached to the
post on the glass.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window antenna and/or the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
16 Radio
Caution
Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle
warranty.
Multi-Band Antenna
The roof antenna is for the GPS
(Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a
sunroof, and it is open, reception
can also be affected.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Audio Players 17
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs
®
, SD
cards, USB drives, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
If equipped, the player can be used
for CD and MP3 audio.
The system is capable of playing:
.
Most audio CDs
.
CD-R
.
CD-RW
.
MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled.
There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.
Do not use scratched or
damaged discs.
.
Do not apply labels to discs. The
labels could get caught in the
player.
.
Insert only one disc at a time.
.
Keep the loading slot free of
foreign materials, liquids, and
debris.
.
Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in
the rest of the way. If the disc
is damaged or improperly
loaded, there is an error and
the disc ejects.
Press
X to eject a disc from the
CD player. If the disc is not removed
within a short period of time, it is
automatically pulled back into the
player.
Playing an Audio MP3 or CD
Touch the MEDIA screen button
until CD Audio icon Now Playing
view is selected.
On the CD main page, a track
number displays at the beginning of
each track, or Song, Artist, and
Album information displays when
available.
Use the following controls to play
the disc:
@ :
.
Touch to seek to the beginning
of the current or previous track.
If the track has been playing for
less than 10 seconds, it seeks to
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
18 Audio Players
the previous track. If longer than
five seconds, the current track
starts from the beginning.
.
Touch and hold to fast reverse
through a track. Release the
button to return to playing
speed. Elapsed time displays.
9 :
.
Touch to seek to the next track.
.
Touch and hold to fast forward
through a track. Release the
button to return to playing
speed. Elapsed time displays.
When a Blu-ray
®
or DVD disc,
if equipped, is loaded and the CD
button is touched, a message
displays, “Go to video application to
play DVD/BD.”
Error Messages
If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:
.
The disc has an invalid or
unknown format.
.
The road is very rough. Try the
disc again when the road is
smoother.
.
The disc is dirty, scratched, wet,
or upside down.
.
The air is very humid. Try the
disc again later.
.
There was a problem while
burning the disc.
.
The label is caught in the CD
player.
If Disc Player Error displays, it could
be for one of the following reasons:
.
The player temperature is
too high.
.
There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
MP3/CD Menu
Touch the MENU button while that
source is active to access the menu.
Touch any of the following buttons
on the MP3/CD Menu:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 0 11.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 0 11.
Tone Settings : Touch + or − to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 0 11.
MP3 Guidelines
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.
Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Audio Players 19
.
Recorded on a CD-R or CD-RW.
MP3 Folder Information
Touch anywhere between the top
applications tray or the bottom menu
to display the browse screen.
Root Directory : To access, touch
anywhere in the center area of the
screen. The root directory is treated
as a folder. All files contained
directly under the root directory are
accessed prior to any root directory
folders.
No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not
present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
Audio from videos stored on a USB
may be listened to while the vehicle
is in a forward gear. Videos can be
watched while the vehicle is in
P (Park). Use play/pause or next/
previous to control the video or
touch the browse screen button to
display a list of the current video
filters.
This vehicle has two USB ports in
the center console. These ports are
for data and charging. There are
also two USB ports on the rear seat
trim panel. These rear seat ports
are for charging only.
If equipped with Rear Seat
Infotainment (RSI), there may be
two USB ports in the rear media
console storage area.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
.
MP3
.
WMA
.
AAC
.
OGG
.
AIFF
.
3GPP
My Media Library
The infotainment system allows
access to content from all of the
connected devices. Touch the
MEDIA screen button to scroll
through the options until My Media
is selected. Touch anywhere in the
center area of the screen to browse
the content.
USB MP3 Player and USB Drives
The USB MP3 players and USB
drives connected must comply with
the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Touch MEDIA until the
connected device is shown.
Use the following when playing an
active USB source:
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
20 Audio Players
r : Touch to play the current media
source.
j : Touch to pause play of the
current media source.
@ :
.
Touch to seek to the beginning
of the current or previous track.
If the track has been playing for
less than 10 seconds, the
previous track plays. If playing
longer than five seconds, the
current track restarts.
.
Touch and hold to reverse
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
9 :
.
Touch to seek to the next track.
.
Touch and hold to advance
quickly through playback.
Release to return to playing
speed. Elapsed time displays.
Z : Touch the shuffle icon on the
interaction selector to shuffle
through the available media.
/ : Touch the replay icon on the
interaction selector to display the
time bar. Move the time bar to
interact with the currently
playing song.
TONE : Touch TONE on the
interaction selector to access the
Tone Settings screen. Set the Bass,
Midrange, Treble, Balance,
and Fade.
USB Menu
Touch Menu to display the USB
menu. The following may be
available:
Shuffle : Touch to play the tracks
randomly. Touch again to stop
shuffle.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 0 11.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 0 11.
Tone Settings : Touch + or − to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 0 11.
USB Browse Menu
Touch the browse screen button to
view the browse menu and the
following options are displayed
along the bottom of the screen:
Playlists:
Supported Playlist extensions are:
m3u, pls, wpl, asx, b4s, and xspf.
1. Touch to view the playlists
stored on the USB.
2. Select a playlist to view the list
of all songs in that playlist.
3. Select a song from the list to
begin playback.
Artists:
1. Touch to view the list of artists
stored on the USB.
2. Select an artist name to view a
list of all albums by the artist.
3. To select a song, touch All
Songs or touch an album and
then select a song from the list.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Audio Players 21
Albums:
1. Touch to view the albums on
the USB.
2. Select the album to view a list
of all songs on the album.
3. Select a song from the list to
begin playback.
Songs:
1. Touch to display a list of all
songs on the USB.
2. To begin playback, select a
song from the list.
Genres:
1. Touch to view the genres on
the USB.
2. Select a genre to view a list of
artists.
3. Select an artist to view albums
by that artist.
4. Select an album to view songs
on the album.
5. Select a song to start playback.
Podcasts, Composers, Audiobooks,
Videos, and Folder View are shown
when More is selected from the
bottom of the screen.
Podcasts:
1. Touch to view the podcasts on
the USB.
2. Select podcast to get a list of
podcast episodes.
Composers:
1. Touch to view the composers
on the USB.
2. Select Composer to view a list
of albums by that composer.
Select an album or all songs to
view a list of songs.
3. Select a song from the list to
begin playback.
Audiobooks:
1. Touch to view the audiobooks
stored on the iPod. Select an
audiobook to get a list of
chapters.
2. Select the chapter from the list
to begin playback.
Videos:
1. Touch and hold a screen button
to store the current video as a
favorite.
2. Touch a screen button in the
favorite area to recall a favorite
video. The first episode in the
video begins to play. Not all
formats are supported.
Folder View:
1. Touch to view the directories
on the USB.
2. Select a folder to view a list of
all files.
3. Select a file from the list to
begin playback.
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22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the touch screen and the zoom
bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
File systems supported by the
USB are:
.
FAT32
.
NTFS
.
HFS+
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radio
displays the file name as the track
name if the song information is not
available.
Supported Apple
®
Devices
For more information, see your
dealer.
Loss of Audio
Do not pair the Bluetooth of an
iPhone that is connected and using
the iPod feature under vehicle
media sources. If an attempt to pair
the Bluetooth of the same
connected phone is made, the
system will automatically mute the
iPhone audio.
If there is a loss of audio, playback
can be resumed by changing the
audio flow from Bluetooth to USB
cable.
Source USB from the Audio MEDIA
screen button to resume playback.
Other phones such as the Droid
phones may have a similar reaction.
Bluetooth Streaming Audio
See Bluetooth Audio 0 23 for
information on Bluetooth streaming
audio.
Make sure all devices have the
latest software downloaded.
Storing and Recalling Media
Favorites
To store media favorites, touch and
hold an open favorite during media
playback to display a list of media
types. Select from this list.
The media types that may
display are:
Genres : Touch to store the current
genre as a favorite. Touch a screen
button in the favorite area to recall a
favorite genre. The first song of the
genre begins to play.
Artists : Touch to store the current
artist as a favorite. Touch a screen
button in the favorite area to recall a
favorite artist. The first song in the
artist list begins to play.
Albums : Touch to store the current
album as a favorite. Touch a screen
button in the favorite area to recall a
favorite album. The first song in the
album list begins to play.
Playlists : Touch to store the
current playlist as a favorite. Touch
a screen button in the favorite area
to recall a favorite playlist. The first
song in the playlist begins to play.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Audio Players 23
Songs : Touch to store the current
song as a favorite. Touch a screen
button in the favorite area to recall a
favorite song.
Podcasts or Podcast Episode :
Touch and hold a screen button to
store the current podcast as a
favorite. Touch a screen button in
the favorite area to recall a favorite
podcast or podcast episode. The
podcast or podcast episode begins
to play.
Audiobooks : Touch and hold a
screen button to save the current
audiobook as a favorite. Touch a
screen button in the favorite area to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Videos : Touch and hold a screen
button to store the current video as
a favorite. Touch a screen button in
the favorite area to recall a favorite
video. The first episode in the video
begins to play. Not all formats are
supported.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering
wheel mute button is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Auxiliary Jack
This vehicle has an auxiliary input
jack in the center console under the
armrest and in the rear media
console, if equipped with Rear Seat
Infotainment (RSI). Possible
auxiliary audio sources include:
.
Laptop computer
.
Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, touch the
MEDIA screen button to scroll
through audio source screens, until
the AUX Input source screen
displays.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Overview) 0 88 or
Bluetooth (Infotainment Controls)
0 89 or Bluetooth (Voice
Recognition) 0 92 for help pairing a
device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and
no volume is present, check the
volume setting on both your phone/
device and the infotainment system.
Music can be launched by touching
the MEDIA screen button on the
Home Page.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
24 Audio Players
To play music via Bluetooth:
1. Power on the device, and pair
to connect the device.
2. Once paired, go into the audio
application from the Home
Page or through the
applications tray. Select MEDIA
until Bluetooth displays.
Bluetooth Audio Menu
Touch the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See
AM-FM Radio 0 11.
Bose AudioPilot noise
compensation technology (If
Equipped) : This feature adjusts the
volume based on the noise in the
vehicle and the speed. See AM-FM
Radio 0 11.
Tone Settings : Touch + or − to
adjust Bass, Midrange, Treble,
or Surround (if equipped). See
AM-FM Radio 0 11.
Touch
0 to go back to the
previous menu.
Manage Bluetooth Devices :
Touch to go to the Bluetooth page to
add or delete devices or pair.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the screen. Press play
on the device or touch
r on the
screen to begin playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Rear Seat Infotainment 25
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System
If equipped, the system includes a
Blu-ray/DVD/CD player, two USB
ports, HDMI/MHL input, wireless
headphones, and a remote control.
The remote control is used to select
the same or a different source for
each screen from the rear seats.
Video can be viewed from the front
by touching the Video screen icon,
if the vehicle is in P (Park). Audio
will be heard over the speakers.
If another screen icon is selected,
the video on the rear screen will
continue to play but the audio on the
speakers will change to the source
selected.
To resume play of the video where it
left off, Pseudo Resume must be
on. See “Player Setup BD/DVD"
later in this section.
The RSI system may not operate
properly until the temperature is
above −20 °C (−4 °F) and below
55 °C (131 °F).
System Operation
The video screens are overhead in
the second or third row (if
equipped).
To use:
1. Press the release button in
front of the overhead screen.
Do not pull on the sides of the
screen.
2. Move the screen to the viewing
position. Remove the remote
from the storage location
to use.
Caution
When storing the remote, place it
in the storage area with the
buttons facing toward you or
damage to the screen could
occur.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
26 Rear Seat Infotainment
3. Opening a screen will turn the
system on. If the screens are
open with the system off, press
the power button on the remote
to turn the system on.
The system can also be turned
on from the front infotainment
system by touching the VIDEO
icon and then touching the On/
Off button.
If RSI audio is desired without
video being displayed, stow the
display in the closed position.
To turn the audio off, press the
power button on the remote or
press the On/Off button on the
front infotainment Video page.
Caution
Avoid directly touching the video
screen, as damage may occur.
Sources
Sources include AM, FM, HDMI/
MHL, CD/DVD/Blu-ray, and USB.
Menus and Features
AM/FM Menu
Press RADIO on the remote control,
then select AM or FM.
Press MENU on the remote control
to select All Strong Stations, All
Stations, Favorites, Categories,
Wired Headphones, or other RSI
functions.
Only one tuner source may be
active at a time.
To close, press MENU or
0
(Back), or wait for the time out.
Disc Menu BD (Blue-Ray Disc)
With a Blu-ray disc in the player,
press MEDIA on the remote control
and then select Blue-Ray.
Press MENU on the remote control
once to display menus based on the
media.
Choose from POP UP MENU (BD
Only), TOP MENU, COLOR,
KEYPAD, DISC CONTROL, and
MORE (SETTINGS, PREVIOUS,
NEXT, STILLS OFF).
To close, press MENU or
0
(Back), or wait for the time out.
Disc Menu DVD
Press MENU on the remote control
once to select from TOP MENU,
KEYPAD, STOP DISC, PHOTO,
and SETTINGS.
To close, press MENU or
0
(Back), or wait for the time out.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Rear Seat Infotainment 27
CD Menu
Select from:
.
Track List
.
Shuffle
.
Disc Information (if available)
.
Wired Headphones
.
Brightness
.
Player Setup: Audio
Compression, Auto Enter (if
available)
.
Title Search (if available)
.
Software Information
If no disc is present, not all choices
are available.
To close, press MENU or
0
(Back), or wait for the time out.
Pop Up Menu (BD Only)
Select to display the on-screen
menu options. To exit the Pop Up
menu, make a selection or wait for
the timeout. When the Pop Up menu
is opened, the overlay/interaction
selector menu will be closed.
Top Menu BD/DVD
Select to display the DVD or BD
menu. Make a selection to exit the
Top menu. TOP MENU is not
available for BDAV, DVD-VR, and
AVCREC discs.
Color (BD Only)
Select COLOR to display the four
color button options: blue, yellow,
red, and green. Highlight a color
and press ENTER and the
appropriate action will be carried
out. Press
0 (Back) or MENU,
or wait for the time out to close the
menu. Press the down arrow on the
yellow color to keep the overlay
menu up, but close the color menu.
The color menu is disc dependent;
selecting colors for discs that do not
support this feature will have no
function.
Keypad BD/DVD
Select to display. To close, press
0 (Back) or MENU, wait for the
menu to time out, or press the down
arrow from the 0 or Done buttons.
The keypad is disc dependent and
may have no function.
The keypad input is limited to four
digits.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
28 Rear Seat Infotainment
Select Clear to clear one digit at a
time. Press and hold to clear all
entered digits.
Disc Control (BDAV and
BDMV Only)
Select to display the disc options
Subtitles, Play, Pause, Next,
Previous, and Stop. Press
0
(Back) or MENU, or wait for the time
out to close. Press the down arrow
from Stop, Play, or Next to keep the
overlay up but close the menu. The
Disc Control menu is disc
dependent and may have no
function.
Stop Disc (DVD Only)
Select to close the overlay menu.
Touch Menu on the screen to open
the Disc Stopped menu.
Select from:
.
Resume Playback: Returns to
the current position on the disc
and resumes play.
.
Title Search (if available)
.
Restart Disc
.
Screen Mode
.
Wired Headphones
.
Brightness
.
Player Setup: Audio
Compression, Auto Enter (if
available)
.
Software Information
Not all options are available while
the disc is playing.
Browse Media (AVCREC, BDAV,
DVD-A, DVD-VR discs only) allows
the media on the disc to be
searched in a list format.
More
The MORE submenu includes
SETTINGS and items related to still
pictures.
Previous/Next/Stills Off
Select PREVIOUS to turn off or
advance to the prior still picture.
NEXT advances to the next picture.
Select STILLS OFF to return to the
home still, if available. Press
0
(Back) or MENU, or wait for the time
out to close the menu. Press the
down arrow on the bottom option to
close the next still pop-up. The still
picture feature is disc dependent.
This feature can also be accessed
by selecting Photo on the DVD
Disc menu.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
Rear Seat Infotainment 29
Settings BD/DVD
Select to access:
.
Resume Playback: Returns to
the current position on the disc
and resumes play.
.
Browse Media (BDAV, AVCREC,
DVD-A, DVD-VR discs only):
Allows browsing by Video List or
Playlist.
.
Title Search (AVCHD, DVD-V,
BDMV only): Allows the titles
provided by the disc to be
searched. Select this option to
bring up a keypad to search for
specific titles.
.
Top Menu
.
Restart Disc: Restarts the disc
from the beginning.
.
Disc Information (if available)
.
Audio Tracks
.
Subtitles
.
Angle (BDMV, DVD-V, DVD-A
only): Select an angle by using
the up and down arrows to
highlight the option and press
ENTER or the right arrow.
.
Screen Mode: Adjusts the
framing on the RSI display.
Select Normal, Wide, or Zoom.
Screen Mode only applies to
video sources and should be
maintained if the disc is ejected.
.
Wired Headphones: Use to listen
to audio on the wired
headphones. The headphone
audio plays depending on which
screen is selected. The default is
screen 1 audio.
.
Brightness: Increase the
brightness by using the up or
right arrow and decrease the
brightness by using the down or
left arrow. Each screen
brightness can be adjusted
separately.
.
Player Setup: See "Player Setup
BD/DVD" following.
.
Software Information
Player Setup BD/DVD
Player Setup may include:
.
Default Menu Language: With no
disc inserted, select from a list of
languages or enter a
language code.
.
Default Audio Language: With
no disc inserted, select from a
list of languages or enter a
language code.
.
Default Subtitle Language: With
no disc inserted, select from a
list of languages or enter a
language code.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) 2017 - crc - 1/13/16
30 Rear Seat Infotainment
.
Audio Compression: When on,
the RSI will attempt to reduce
the difference between the audio
highs and lows. CUSTOM will
increase dialog volume.
.
Pseudo Resume: When on, the
RSI will attempt to resume play
of the video where it left off after
the vehicle has been turned off.
This can be turned on or off.
.
Auto Enter: When on, the RSI
will attempt to start play of the
video when the disc is inserted.
This feature can be turned on or
off. Not all discs support this
feature.
.
Audio Channel (AVCREC,
DBAV, DVD-VR discs only)
contains: Stereo, Left Mono, and
Right Mono. Audio Channel is
available from the Settings
menu. Default will be determined
by the disc.
.
Format Internal User Memory:
Only shown when no disc is
inserted. To format internal user
memory, select OK. A message
and the activity indicator display.
A message displays when the
format is complete. To close,
press
0 (Back) or MENU,
or wait for the time out.
Errors
Errors can occur if the local storage
area has been broken or if the
ignition is turned off during
formatting. Closing the screen
during formatting will not interrupt it.
If the screen is opened again, the
current state of format will be
displayed. If an error occurs, the
Error screen will display when the
ignition is turned on.
Enter Language Code
Enter the desired language code.
Language/Code User
Code
Japanese JPN 7465
English ENG 6978
French FRA 7082
German DEU 6869
Italian ITA 7384
Spanish SPA 6983
Dutch NLD 7876
Russian RUS 8285
Chinese ZHO 9072
Korean KOR 7579
Greek ELL 6976
Afar AAR 6565
Abkhazian ABK 6566
Afrikaans AFR 6570
Amharic AMH 6577
Arabic ARA 6582
Assamase ASM 6583
Aymara AYM 6589
Azerbaijani AZE 6590
Bashkir BAK 6665
Byelorussian BEL 6669
Bulgarian BUL 6671
Bihari BIH 6672
Bislama BIS 6673
Bengali BEN 6678
Tibetan BOD 6679
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