Cadillac Cadillac 1998 User Manual

WAKRANTY

IMPORTANT

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This booklet contains important

information about the vehicle's

warranty coverage. It also explains

Owner Assistance Information

and

GM's

Participation in an

Alternative Dispute Resolution

Program.

Keep this booklet with your vehicle
and make
dealer
Be sure to keep
when you sell it

it

available to a Cadillac

if

warranty work is needed.

it

with your vehicle

so

future owners will

have the information.

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Have
Plan? The GM Protection Plan may

within

information request
booklet. Remember,
are
Protection Plan emblem shown above on it, then
it is not the Genuine GM Protection Plan from
General Motors.

0

1997

CADILLAC, and the CADILLAC emblem are registered trademarks
Part

Cadillac Motor Car Division, General Motors Corporation. All rights reserved. GENERAL

No.

25665432

A

you

purchased the Genuine GM protection

spific time/mileage limitations.

form

if

considering to purchase does not have the GM

on page

the service contract you

be

purchased

See

the

31

of

this

of

General Motors Corporation.

MOTORS,

GM,

2

1998

Cadillac Warranty and Owner Assistance Information

An Important Message to Cadillac Owners

WarrantyCoverageataGlance

New Vehicle Limited Warranty

WhatIsCovered

WhatIsNotCovered

Things
Emission Control Systems Warranties

Owner Assistance

GM
GMProtectionPlan

You

Should Know About the New Vehicle Limited Warranty

1

.

Federal Emission Control Systems

2

.

California Emission Control Warranty

3

.

Emission Warranty Parts List

4

.

Things You Should Know About

Customer Satisfaction Procedure
Assistance for Text Telephone (TTY) Users

RoadsideAssistance

Gold

State Warranty Enforcement

Special Policy Adjustment Programs

Customer Assistance Offices

GM

Key Courtesy Transportation

Offices Overseas

Participation in an Alternative Dispute Resolution Program

.....................................................................

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..................................................................

.................................................................

....................................................................

..........................................................

........................................................

The

........................................................

......................................................

Laws

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.................................................... 15

.................................................

Emission Control Systems Warranties

...............................................

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4

5

6
8

11

16

18

22

25
26
26
26
26
26
27
27
28

31

3

An

Important Message to Cadillac Owners

.

.

Cadillac’s Commitment

We are committed to assure your satisfaction with your
new Cadillac.

Your Cadillac dealer also wants you to be completely
satisfied and invites you to return for all your service
needs both during and after the warranty period.

to

You

Vehicle Operation and Care

Considering the investment you have made in your

you

Cadillac, we know
maintain it properly. We urge you to follow the
maintenance instructions contained
Manual and Maintenance booklet.

If

you

have questions on how
good working condition, see your Cadillac dealer,
place many Cadillac customers choose to have their
maintenance work done. You can rely
dealer to

use

the proper parts and repair practices.

will want

to

operate and

in

your Owner’s

to

keep your Cadillac

on

your Cadillac

in

the

Maintenance Records

Retain receipts covering performance of regular
maintenance. Receipts can be very important
question arises as to whether a malfunction is
caused by lack of maintenance or a defect
material

or

workmanship.

in

if

a

Receipts should be retained
portfolio. Also, a “Maintenance Record” is provided
the Maintenance booklet.
items and the intervals at which each is to be performed
are listed
stamp and the date, mileage and dealer which performed
the service.

in

it

as well as an area

in

the glove box literature

All

required maintenance

to

apply the validation

in

Owner Assistance

Your Cadillac dealer
service needs. In the event
concerns, talk to a member
still need assistance, follow the additional procedure
outlined

GM

in

“Owner Assistance” on page

Participation in an Alternative Dispute

is

best equipped to provide all your

you

have any questions or

of

dealer management.

25

of this booklet.

If

you

Resolution Program

On page
information
Dispute Resolution Program

We thank

28

you

of

this

booklet,

on

the voluntary, non-binding Alternative

for choosing a Cadillac.

you

will also find

in

which

GM

participates.

Cadillac Motor Car Division

4

Warranty Coverage at a Glance

The

1998

warranty coverages are summarized below. Please read pages 6 through

24

for

complete details.

New Vehicle Limited Warranty

Coverage

Bumper-to-Bumper

(includes tires)

Sheet Metal

Corrosion

I

4

YRSI

50,000

MI

I

-1

6

YRSI

100,000

I

MI

Federal

Emission Control Systems Warranties

‘Overage

I

YRSI

24.000

3

YRSI 4 YRSI

MI

36,000

MI

50.000

2

IIII

Defect
Performance

Catalytic
Converters
Powertrain
Control Module

&

&

I

I

7

YRSI 8 YRSI

MI

70,000

MI

80,000

MI

I

1

I

California

Defect
Performance

0

&

Defects in material
be covered under
Warranty Bumper-to-Bumper coverage.

or

workmanship continue to

the

New Vehicle Limited

5

1998

General Motors Corporation New Vehicle Limited Warranty

General Motors Corporation will provide for repairs
following terms, conditions and limitations.

What

.-.

Is

Covered

L

Warranty Applies

This warranty is for
registered in the United States and
normally operated in the United
States or Canada, and is provided
the original and any subsequent
owners
Warranty Period.

Repairs Covered

The warranty covers repairs
any vehicle defect related
or workmanship occurring during the
Warranty Period. Needed repairs
be performed using new or
remanufactured parts.

of

the vehicle during the

GM

vehicles

to

correct

to

materials

to

will

to

the vehicle during

the

waranty period

Warranty Period

The Warranty Period for
begins on the date the vehicle
delivered
expiration of the coverage period.

Bumper-to-Bumper Coverage

The complete vehicle is covered for

4

yeas or
comes first, except for other coverages
listed here under “What
and those items listed under “What

Not

Covered”

in

accordance

all

or

put in use and ends

50,000

miles, whichever

Is

on

pages

8,9

with

coverages

Covered”

and

is

the

first

at

Is

10.

the

6

Sheet Metal Coverage

I

1

Tire Coverage

’*

A

Corrosion:

against rust for
comes first.

Rust-Through:

through (an actual hole
be covered for up to 6 years or
whichever comes first.

NOTE:

stone chips or scratches in
included in sheet metal coverage.

Body sheet metal panels are covered

4

years or

Any body sheet metal panel that rusts

50,000

in

the sheet metal) continues

100,000

Cosmetic or surface corrosion (resulting from

the

paint, for example)

Towing

Towing is covered to the nearest
Cadillac dealer facility
cannot be driven because of a
warranted defect.

miles, whichever

miles,

is

if

your vehicle

to

not

The tires supplied with your vehicle
are covered against defects
material or workmanship under the
Bumper-to-Bumper coverage. Any

tire replaced will continue to be warranted for

remaining portion
coverage period.

Following expiration
coverage, tires may continue
tire manufacturer’s warranty. Review the tire

manufacturer’s warranty bcoklet or consult the tire
manufacturer distributor for specific details.

of

the Bumper-to-Bumper

of

the Bumper-to-Bumper

to

be covered under the

No

Charge

Warranty repairs, including
towing, parts and labor, will be
made at

No

Charge.

in

the

Obtaining Repairs

To

obtain warranty repairs, take the

to

a Cadillac dealer facility

A

reasonable time

11

vehicle
within the Warranty Period and request

the needed repairs.
must be allowed for the dealer to
perform necessary repairs.

7

What

Is

Not

Covered

Tire Damage or Wear

Normal tire wear or wear-out is
covered. Road hazard damage such
as punc,tures, cuts, snags, and breaks

resulting from pothole impact, curb
impact, or from other objects is
damage from improper inflation, spinning (as when
stuck in mud or snow), tire chains, racing, improper
mounting or dismounting, misuse, negligence,
alteration, vandalism, or misapplication is

not

covered.

not

not

Also,

covered.

Damage Due to Accident, Misuse,
or Alteration

Damage caused as the result
the following

0

collision, fire, theft, freezing, vandalism, riot,
explosion, or objects striking the vehicle;

e

misuse
overloading, racing,
vehicle use is discussed in the Owner’s Manual
and Maintenance booklet;

alteration or modification to the vehicle including
the body, chassis or components after final
assembly by GM. In addition, coverages do
apply
reading has been altered, or mileage cannot be
determined.

NOTE:

of

the vehicle such as driving over curbs,

or

if

the

odometer has been disconnected, its

This warranty is void

is

not covered:

other competition. Proper

on

vehicles currently

of

any

not

of

or previously titled as salvaged, scrapped, junked,

or

totaled.

8

Damage or Corrosion Due to
Environment, Chemical Weatments
or Aftermarket Products

Damage caused bv airborne fallout

(chemicals, tree sap, etc.), stones,
hail, earthquake, water or flood, windstorm, lightning,
the application

to

manufacture, etc., is not covered. See page

details regarding Chemical Paint Spotting.

of

chemicals or sealants subsequent

12

for

Maintenance

All vehicles require periodic
maintenance. Maintenance services,

such as those detailed

Manual or Maintenance publications
are the owner’s expense. Vehicle lubrication, cleaning,
or polishing, as well as items requiring replacement or
repair as a result
not covered. Items such as:

of

vehicle use, wear, or exposure are

in

the Owner’s

Damage Due

to

Insufficient or

Improper Maintenance

Damage caused by failure to follow
the recommended Maintenance
Schedule intervals and/or failure to use

or maintain fluids, fuel, lubricants, or
refrigerants recommended in the
Owner’s Manual and Maintenance
booklet

is

not covered.

filters
brake pads and linings
clutch linings
limited slip rear axle service

are covered only when replacement or repair is the

result of a defect
Failure

use, wear, exposure or lack
component

or

damage

is

in

material or workmanship.

of

one component due

not covered.

of

maintenance

to

vehicle

of

another

9

Extra Expenses
Economic loss or extra expense is

not covered.

Other Terms: This warranty gives you specific
legal rights and

you

may also have other rights

which vary from state to state.

Examples include:

0

Loss

of

vehicle use

Inconvenience

0

Storage

0

Payment for

loss

of

time or pay

Vehicle rental expense

0

Lodging, meals, or other travel costs

0

State or local taxes required

*While extra expenses are

not

on

warranty repairs

covered

by

the New
Vehicle Limited Warranty, Cadillac does provide
many additional customer benefits such as Cadillac
Owner Privileges. See your Owner’s Manual and

Maintenance booklet.

General Motors does not authorize any person to
create for

it

any other obligation or liability

in

connection with these vehicles. Any implied
warranty of merchantability or fitness for

a

particular purpose applicable to this vehicle is
limited in duration to the duration

of

this
written warranty. Performance of repairs and
needed adjustments is the exclusive remedy
under this written warranty

or

any implied
warranty. General Motors shall not be liable for
incidental or consequential damages (such as,
but not limited to, lost wages or vehicle rental
expenses) resulting from breach of this written
warranty or any implied warranty.*

*

Some states
implied warranty will last or the exclusion
of

incidental

limitations

do

not

allow limitations

or

consequential damages,

or

exclusions may not apply

on

how long an

or

so

the above

to

you.

limitation

10

Things

You

Should

Know

About

the New Vehicle Limited Warranty

Warranty Repairs

In the interest
may offer exchange service
This service is intended to reduce the amount of time
your vehicle
Components used
Parts which may be new, remanufactured, reconditioned,

or

repaired, depending on the component involved.

All exchange components used meet

are warranted the same as new components. Examples
of the types
fashion include: engine and transmission assemblies,

instrument cluster assemblies, radios, compact disc
players, tape players, batteries, and powertrain control
modules.

of

customer satisfaction, General Motors

is

not

in

of

components that might be serviced

Warranty Repairs

Environmental Protection Agency (EPA) guidelines and

GM

support the capture, purification, and reuse of
automotive air conditioning refrigerant gases.
result, any repairs
involve the installation

-

Component Exchanges

on

some vehicle components.

available

exchange are Service Replacement

GM

for

use due to repairs.

GM

standards and

-

Recycled Materials

As

a

may make to your vehicle may

of

purified reclaimed refri, oeran

in

this

t.

Tire Service

Any authorized Cadillac or tire dealer for your brand
tires can assist

one

of

these dealers,
have questions, please contact Cadillac’s Customer
Assistance Center.
are listed on page

you

with tire service. If, after contacting

you

need further assistance or

The

toll-free telephone numbers

27.

of

you

After-Manufacture “Rustproofing”

Your vehicle was designed and built
Application of additional rust-inhibiting materials is
neither necessary nor required under the Sheet Metal
Coverage.
the usefulness or value

Application of after-manufacture rustproofing products
may create an environment which reduces
resistance built into your vehicle. Repairs to correct
damage caused by such applications are
under your

GM

GM

makes

New Vehicle Limited Warranty.

no

recommendation concerning

of

such products.

to

resist corrosion.

the

corrosion

not

covered

11

Paint, Trim and Appearance Items

Warranty Coverage

-

Extensions

Defects in paint, trim, upholstery or other appearance
items are normally corrected during new vehicle
preparation.

advise your dealer as soon as possible. Your Owner’s
Manual and Maintenance booklet has instructions
regarding the care of paint,
other appearance items.

If

you find any paint or appearance concerns,

trim,

upholstery, glass, and

Chemical Paint Spotting

Some weather and atmospheric conditions can create a

chemical fallout. Airborne pollutants can fall upon and

attack painted surfaces on your vehicle.
take

two

forms: blotchy, ringlet-shaped discolorations, and

small

Although no defect in the factory applied paint causes
this, Cadillac will repair, at no charge to the owner, the

painted surfaces of new vehicles damaged

condition within

whichever comes first.

irregular dark spots etched into the paint surface.

12

months or

12,000

This

damage can

by

this fallout

miles of purchase,

Time Extensions:

will be extended one day for each day beyond the first

24

hour period in which your vehicle is at an authorized
dealer facility for warranty service. You may be asked to
show the repair orders to verify the period of time the
warranty is to be extended. Your extension rights may
vary depending on state law.

Mileage Extensions:

put on your vehicle during testing at the assembly plant,
during shipping and while at the dealer facility. The
dealer records this mileage on the first page
warranty booklet at delivery.
mileage will be added to the mileage limits of the
warranty ensuring that you receive full benefit of the
coverage. Mileage extension eligibility:

0

Applies only to new vehicles held exclusively
in new vehicle inventory.

0

Does not apply to used vehicles,
vehicles, dealer owned used vehicles, or dealer
demonstrator vehicles.

The New Vehicle Limited Warranty

Prior to delivery, some mileage is

of

this

For

eligible vehicles, this

GM

owned

12

Does not apply to vehicles with more than

1,000

vehicle may not have been “registered” for
license plates.

miles on the odometer even though the

Warranty Service

-

United States

and Canada

For your records, the servicing dealer should provide a

of

copy
repairs performed. While any Cadillac dealer will
perform warranty service, we recommend that
return to the Cadillac dealer that sold
because

If

you are traveling or have changed your residence,

visit

for warranty service.

the Warranty Repair Order listing all warranty

you

you

your vehicle

of

their continued and personal interest

any Cadillac dealer

in

the United States or Canada

in

you.

Touring Owner Service - Foreign Countries

If

you

are touring in a foreign country and repairs

needed, it is suggested you take your vehicle to a General

Motors dealer facility, preferably one which sells and

you

services Cadillacs. Once

for

reimbursement consideration, you should provide

return to the United States,

are

a

your dealer with
original repair order, proof
receipt indicating the work performed and parts replaced.
Please note that repairs made necessary by the use

improper or dirty fuels and lubricants

under the warranty. See your Owner’s Manual and
Maintenance booklet for additional information on fuel
requirements when operating in foreign countries.

statement of circumstances, the

of

ownership, and any “paid”

are

not covered

of

Original Equipment Alterations

This warranty does not cover any damage or failure
resulting from modification or alteration to the vehicle’s
original equipment as manufactured

General Motors. Examples of the types of alterations

that would not be covered include, installation or use

any non-GM part, accessory, materials, or the cutting,

of

welding, or disconnecting
equipment parts and components.

the

or

assembled by

vehicle’s original

of

13

Recreation Vehicle and Special

Pre-Delivery Service

Body or Equipment Alterations

Installations, or alterations to the original equipment
vehicle (or chassis) as manufactured and assembled
by General Motors, are not covered by this warranty.
The special body company (assembler) or equipment
installer is solely responsible for warranties on the
body or equipment and any alterations to any
parts, components, systems or assemblies installed
by

GM.

special body installation (such

the installation of a non-GM part, cutting, welding

or the disconnecting of original equipment vehicle
or chassis parts and components, extension

wheelbase, suspension and driveline modifications

and axle additions.

Examples include, but are not limited to,

as

recreational vehicles),

of

of

the

Defects
trim, and other components
at the factory
dealer facility. Normally, any defects occurring during
assembly are detected and corrected at the factory
during the inspection process. In addition, dealers are
obligated
repair any uncorrected factory defects and any transit
damage detected before the vehicle is delivered to

Any defects still present at the time the vehicle is
delivered to
find any such defects when
advise your dealer without delay. For further details
concerning any repairs which the dealer may have made
prior
ask

Production

in

the mechanical, electrical, sheet metal, paint,

of

your vehicle may occur

or

while it is being transported

to

inspect each vehicle before delivery. They

you

are covered by the warranty.

you

take delivery, please

to

your taking delivery of your vehicle, please

your

dealer.

Changes

to

If

the

you.

you

14

General Motors Corporation and

the

right to make changes in vehicles built and/or sold
by them at any time without incurring any obligation
make the same or similar changes on vehicles previously

built and/or sold by them.

GM

dealers reserve

to

1998

This section outlines the emission warranties that
General Motors provides for your vehicle in

Defects in material or workmanship in GM
emission parts may also be covered under the New
Vehicle Limited Warranty Bumper-to-Bumper
coverage. There may be additional coverage
GM diesel engine vehicles. In any case, the

Emission Control Systems Warranties

U.S.

accordance with the

warranty with the broadest coverage applies.

Federal Clean Air Act.

on

If a catalytic converter or vehicle (powertrain) control
module is found to be defective under either of these
warranties, those parts are warranted for

80,000

Emission

General Motors Corporation warrants to the owner that
the vehicle:

miles, whichever comes first.

Defect Warranty

was designed, equipped, and built
the time of sale with applicable regulations
Federal Environmental Protection Agency (EPA), and

so

8

as

years

to

or

conform at

of

the

What

The parts covered under the emission warranty are

listed under Emission Warranty Parts List on pages

18

1.

Both the Emission Defect Warranty and the Emission
Performance Warranty described below begin on the
date the vehicle is first delivered or put into use and
continues for
whichever

Is

Covered

through

Federal

comes

2

1.

Emission Control Systems

a

period

first.

of

2

years or

24,000

miles,

is free from defects in materials and workmanship
which cause the vehicle to fail to conform with those
regulations during the emission warranty period.

in

Emission related defects
under Emission Parts Covered, including related diagnostic
costs, parts and labor are covered by this warranty.

the genuine

GM

parts listed

15

Emission Performance Warranty

Some states and/or local jurisdictions have established
periodic vehicle Inspection and Maintenance
programs to encourage proper maintenance
vehicle. If an EPA-approved

in your area you may also be eligible for Emission
Performance Warranty coverage when
following three conditions

0

The vehicle has been maintained and operated in
accordance with the instructions for proper
maintenance and use set forth in the Owner’s Manual
or Maintenance booklet supplied with your vehcle.

are

I/M

program is enforced

all

met:

(I/M)

of

your

of the

2.

California

This section outlines the emission warranties that
General Motors provides for your vehicle in

accordance with the California
Board. Defects in material or workmanship in GM
emission parts may also be covered under the New
Vehicle Limited Warranty Bumper-to-Bumper
coverage. There may be additional coverage on
GM diesel engine vehicles. In any case, the
warranty with the broadest coverage applies.

Emission

Control

Air

Resources

Warranty

The vehicle fails an EPA-approved
the emission warranty period.

0

The failure results, or will result,
vehicle having to bear a penalty or other sanctions
(including the denial of the right to use the vehicle)
under local, state, or federal law.

If

all

these conditions are met, GM warrants that your
dealer will replace, repair, or adjust to GM specifications,
at no charge to you, any

through
to conform to the applicable emission standards.
Non-GM parts labeled “Ce~led to
covered by the Emission Performance Warranty.

21

which may be necessary to cause your vehicle

of

the parts listed on page

I/M

test during

in

the owner of the

EPA

Standards” are

18

if

This warranty applies
following requirements:

0

Your vehicle is registered in California

your vehicle meets both of the

or other

states adopting California emission and warranty

*

regulations

0

is certified for sale in California as indicated on the
vehicle’s emission control information label.

*

Currently Connecticut, Massachusetts and New York.

;

Your Rights and Obligations

(For

Vehicles Subject to

California Exhaust Emission Standards)

The California Air Resources Board and General Motors
are pleased to explain the emission control system

on

warranty
motor vehicles must be designed, equipped, and built
to meet the states’ stringent anti-smog standards.
must warrant your vehicle’s emission control system
for the periods of time and mileage listed provided there
has been
your vehicle. Your vehicle’s emission control system
may include parts such as the fuel injection system,
ignition system, catalytic converter, and engine
computer.
and other emission related assemblies.

Where
your vehicle at no cost to
parts and labor.

a

your 1998 vehicle. In California, new

GM

no

abuse, neglect, or improper maintenance of

Also

warrantable condition exists, GM will repair

included are hoses, belts, connectors,

you

including diagnosis,

General Motors Warranty Coverage:

For 3 years or
If your vehicle fails a Smog Check inspection,

GM

will make all necessary repairs and adjustments
to ensure that your vehicle passes the inspection.
This is your vehicle emission control system
Performance Warranty.

If any emission related part
defective,
short-term emission Defects Warranty.

For 7 years or

If

an emission related part listed in your vehicle

warranty booklet specially noted with coverage for

7

years or
or replace it. This is your long-term emission control
system Defects Warranty.

Any authorized Cadillac dealer will, as necessary
under these warranties, replace, repair, or adjust
General Motors specifications any genuine

that affect emissions.

50,000

GM

will repair or replace it. This is your

70,000

70,000

miles, whichever comes first:

on

your vehicle is

miles, whichever comes first:

miles is defective,

GM

GM

will repair

to

parts

on

the

The applicable warranty period shall begin
the vehicle is delivered to the first retail purchaser or,
the vehicle is first placed in service as a demonstrator or

company vehicle prior to sale at retail,
vehicle

is

placed

in

such service.

on

the

date

if

date the

Owner’s Warranty Responsibilities:

As

the vehicle owner, you
performance
Owner’s Manual and Maintenance booklet. GM

recommends that you retain all maintenance receipts
for your vehicle, but GM cannot deny warranty solely

for the lack of receipts or for your failure to ensure the

performance of

You

are responsible for presenting your vehicle to a
dealer selling your vehicle line as soon as a problem
exists. The warranted repairs should be completed

reasonable amount of time, not to exceed
As the vehicle owner, you should also be aware that GM

may deny

has failed due to abuse, neglect, improper or insufficient
maintenance, or modifications not approved by

If you have

responsibilities under these warranties,

the.Customer Assistance Center at 1-800-458-8006 or,
in California, the State

Board, Mobile Source Operations Division,

P.O.

Box 8001, El Monte, California

What

Is

of

the scheduled maintenance listed

all

scheduled maintenance.

you

warranty coverage

any

questions regarding your rights and

Covered

are

responsible for the

30

if

your vehicle or a part

you

should contact

of

California Air Resources

9173

1-2990.

in

days.

GM.

your

GM

in

a

What

The Emission Control Systems Warranties obligations
do not apply to conditions resulting from tampering,
abuse, neglect, or improper maintenance; or any other
item listed under “What
Vehicle Limited Warranty on pages 8,9 and
“Other Terms” presented

Warranty also apply to the emission related warranties.

3.

The parts that may affect your vehicle’s emissions are

on

covered under emission warranties as follows:

0

NOTE:

warranties if

0

Is

Not Covered

Is

Not Covered” in the New

in

the New Vehicle Limited

Emission Warranty Parts

the following pages. These emission

Federal coverage-

comes first.
New Vehicle Limited Warranty period)

(GM

California coverage-

whichever comes first.

Certain parts may be covered beyond these

shown

(*)

7

years/70,000 miles, whichever comes first,

California emission coverage.

2

years/24,000 miles, whichever

extends this coverage through the

3

years/50,000 miles,

with asterisk(s) as follows:

List

parts

10.

are

The

The parts covered under the Emission Control Systems
Warranties are listed under Emission Warranty Parts List
beginning

on

page 19.

1s

(**)

8

years/80,000 miles, whichever comes first,

Federal emission coverage.

Powertrain Control System

Barometric Pressure Sensor
Brake Switch
Camshaft Position Sensor
Coolant Fan Control Relay
Coolant Level Sensor
Crankshaft Position Sensor
Data Link Connector
Electric Throttle Control (ETC) Motor
Engine Coolant Temp. Sensor
Fast Idle Solenoid
Four Wheel Drive Low Switch
Ignition Switch
Intake Air Temperature Sensor

Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Manual Transmission Clutch

Switch

(60"

V6 only)

Manual Transmission Skip Shift Solenoid
Mass Air
Oxygen Sensors
Park/Neutral Position Switch
Powertrain Control Module (PCM)**
Programmable Read Only Memory (PROM)
Throttle Position Sensor/Switch
Torque Converter Clutch Solenoid/Switches
Torque Converter Clutch Solenoid Valve
Transmission Shift Solenoids
Transmission Speed Sensors
Transmission Fluid Pressure Switch
Transmission Fluid Temperature Sensor
Transmission Line Pressure Control Solenoid
Vehicle Control Module (VCM)**
Vehicle Speed Sensor

Flow

Sensor*

Fuel

Management System

Altitude
Diesel Fuel Injection Pump
Diesel Fuel Inj. Pump Timing Adj
Fuel Injectors

Fuel

Limiter (Diesels)

.

Fuel Pressure Regulator
Fuel Rail Assembly"
Diesel Glow

Plugs

19

Air Management System

Air Cleaner

Air

Cleaner Diaphragm Motor

Air Cleaner Resonator

Air

Cleaner Temp. Compensator Valve
Air Intake Ducts
Charge
Charge

Charge Air Control Valve
Charge Air Cooler
Charge Air Cooler
Charge
Charge

Air

Control Actuator

Air

Control Solenoid Valve

Fan

Air

Heat Stove

Air

System

Ignition System

Distributor*

Distributor Cap
Distributor Pick
Distributor Rotor
Ignition Coil

Up

Coil

Idle

Air

Control Valve
Idle Speed Control Motor
Intake Manifold*

Intake Manifold Tuning Valve
Intake Manifold Tuning Valve Relay

Supercharger Assembly*
Throttle Body Assembly*
Throttle Body Heater
Throttle Closing Dashpot
Turbocharger*
Turbocharger Oil-Separator

Ignition Control Module*
Ignition Timing Adjustment

Knock Sensor System

Spark Plug Wires

Spark Plugs

Catalytic Converter System

Catalytic Converter*
Exhaust Manifold"

**

Exhaust pipes and/or Mufflers (when located

between converter and exhaust manifold)

Positive Crankcase Ventilation System

Diesel Crankcase Depression Regulator Valve PCV Oil Separator

Oil Filler Cap PCV Valve

PCV Filter

Exhaust Gas Recirculation System

Diesel EGR Vacuum Pump
EGR Control Valves
EGR Passages
EGR Temperature Sensor
EGR Thermal Vacuum Valve
EGR Valve

Secondary Air Injection Systel,.

Air Pump
Bypass Valve
Check Valves
Injection Check Valve

~~

Evaporative Emission Control System (Gasoline Engines)

Canister
Canister Control Valve
Canister Vent Solenoid
Canister Purge Solenoid Valve
Canister Purge Thermal Vacuum Valve
Fuel Feed and Return Pipes and Hoses

EGR Valve and Exhaust Press. Regulator Solenoid

Valve (diesels only)

EGR Valve Relay

Exhaust Backpressure Transducer

Exhaust Pressure Regulator Valve and

Actuator (diesels only)

Pump Belt

Switching Valves

Vacuum Delay Valve

Fuel Filler Cap
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Pressure Control Valve
Fuel

Tanks*

Fuel Tank Vacuum Sensor
Purge Line Vacuum Switch

Miscellaneous Items

Used

in Above Systems

Actuators Ducts Hoses Pipes Sensors Tubes
Belts Fittings Housings Pulleys Springs Valves
Clamps Gaskets Mounting Relays Switches Wiring
Connectors Grommets Hardware Sealing Devices

*

7 years/70,000 miles, whichever comes first, California emission coverage.

**

8

years/80,000

miles, whichever comes first, Federal emission coverage.

Parts

specified in your maintenance schedule

as

requiring scheduled replacement are covered up to their
first replacement interval or the applicable emission
warranty coverage period, whichever comes first.
failure

of

one

of

these parts results in failure

of

another

If

part, both will be covered under the Emission Control
System warranties.

If equipped, items marked with an asterisk are covered
by the California long-term emission control system
Defects Warranty

for 7 years/

example, if one of these parts causes a

70,000

miles. (For

Smog

Check
failure after the 3-year/5O9000-rnile performance
warranty has expired, the part is still covered for

7

years/70,000 miles.)

For detailed information concerning specific parts

by

covered

these emission control systems warranties,

ask your dealer.

4.

Things You

Should

Know About the

Emission Control Systems Warranties

Replacement Parts

The emission control systems of your vehicle were
designed, built, and tested using genuine
the vehicle is certified as being in conformity with
applicable federal and California emission requirements.

Accordingly, it is recommended that any replacement
parts used for maintenance or for the repair
emission control systems be new, genuine

The warranty obligations are not dependent upon the

of

use of any particular brand
owner may elect

to

use non-genuine

replacement parts. The

replacement purposes. Use of replacement

of

are not

equivalent quality may impair the

effectiveness of emission control systems.

GM

If other than new, genuine

maintenance replacements or

parts are used for

for

the repair
affecting emission control, the owner should assure
himseWherself
manufacturer

that

such parts are warranted by their

to

be equivalent

to

genuine

performance and durability.

GM

GM

parts* and

of

GM

parts

parts

of

GM

for

parts

parts in

parts.

which

22

*

"genuine

means parts manufactured
vehicles and distributed by
Motors Corporation.

GM

parts," when

used

by

any

in

or

for

division

connection

GM,

designed

or

subsidiary

with

GM vehicles

for

use

of

General

on

GM

Maintenance and Repairs

Maintenance and repairs can be performed by any
qualified service outlet; however, warranty repairs
must be performed by an authorized dealer except
in an emergency situation when a warranted part or
a warranty station is not reasonably available to the
vehicle owner.

In an emergency, where an authorized dealer is
reasonably available, repairs may be performed at any
available service establishment or by the owner, using
any replacement part. Cadillac will consider
reimbursement for the expense incurred (including
diagnosis), not
retail price for all warranted parts replaced and labor
charges based
allowance for the warranty repair and the geographically
appropriate labor rate.

10

days or a repair
constitutes an emergency. Retain receipts and failed
parts
repairs reimbursable due

in

order to receive compensation for warranty

to

exceed the manufacturer’s suggested

on

Cadillac’s recommended time

A

part not being available within

not

being completed within

to

an emergency.

not

30

days

If,

in

an emergency situation, it is necessary

a

repairs performed by other than

you

and
warranties, take the repl.aced parts and your receipt to
a Cadillac dealer for reimbursement consideration.
This applies to both the Emission Defect Warranty and
Emission Performance Warranty.

Receipts and records covering the performance
regular maintenance or emergency repairs should be
retained in the event questions arise concerning
maintenance. These receipts and records should be
transferred
deny warranty coverage solely
maintenance records. However,
warranty claim if a failure to perform scheduled
maintenance resulted

believe the repairs are covered by emission

to

each subsequent owner.

in

the failure of a warranty part.

Cadillac dealer

GM

on

the absence

GM

may deny a

to

have

of

will not

of

23

Claims

As

take your vehicle to any authorized Cadillac dealer

facility to obtain service under the emission warranties.
This should be done as soon as possible after failing
an EPA-approved InspectiodMaintenance test or
California Smog Check test, or at any time you suspect
a

defect in a part.

Those repairs qualifying under the warranty
performed by any Cadillac dealer at no charge. Repairs
which do
be notified
under the warranty within a reasonable time (not to
exceed
or within the time period required by local

Procedure

with the other warranties covered in this booklet,

a

will

be

not

qualify will be charged

as

to

whether or not the repair qualifies

30

days after receipt

of

the vehicle by the dealer,

to

you. You will

or

state law).

The only exceptions would be if
an extension, or if
control of your dealer or GM. If you are not

GM

will provide any required repairs at

In

the event a warranty matter is not handled
satisfaction, refer to the Customer Satisfaction
Procedure

on

page 25.

For further information or
emission control systems warranties,
the Director, Field Operations and Support Division
Environmental Protection Agency, 401 “M” Street,

Washington,

a

For

standards,

Resources Board, Mobile Source Operations Division,

P.O.

Box

in

vehicle subject

you

8001,

a

delay results from events beyond the

this booklet under “Owner Assistance”

to

DC

20460.

to

the

may contact the State of California Air

El

Monte, California

you

request

report violations

you

or

agree to

so

notified,

no

charge.

to

your

of

may contact

the

S.W.,

California Exhaust Emission

9173

1-2990.

24

Owner

Assistance

Customer Satisfaction Procedure

Your satisfaction and goodwill are important

to

dealer and
the sales transaction or the operation
will be resolved by your dealer’s Sales or Service

Departments. Sometimes, however, despite the best
intentions

occur.

satisfaction, the following steps should be taken:

STEP

If

ONE

of dealer management.

quickly resolved at that level. If the matter has already
been reviewed
Manager,
the General Manager.

STEP TWO

management, it appears your concern cannot be resolved

the

by

dealer without further help

Customer Assistance Center

(In Canada, contact GM
Oshawa by calling 1-800-263-3777: English, or

1-800-263-7854: French).

Cadillac. Normally, any concerns with

of

your vehicle

of

all concerned, misunderstandings can

your concern has not been resolved to your

-

Discuss your concern with a member

Normally. concerns can be

with

the Sales, Service, or

contact the owner

-

Tf

after contacting a member

of

the dealer facility

contact the Cadillac

by calling 1-800-458-8006.

of

Canada Central Office

to

Parts

of

your

or

dealer

in

We encourage you to call the toll-free number in

give

if

you

Please

the

have

order to give your inquiry prompt attention.

have the following information available
Customer Assistance Representative:

Your name, address, home and business
telephone number

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
above the left top
through the windshield.)

Dealer name and location
Vehicle’s delive.ry date and present mileage
Nature of concern

When contacting Cadillac, please remember that your

will

concern
is why we suggest
a concern.

likely be resolved at a dealer’s facility. That

of

the instrument panel and visible

you

follow Step One first

to

25

Assistance For Text Telephone (TTU) Users

State Warranty Enforcement Laws

To assist customers who are deaf or hard
and who use Text Telephones (TTYs), Cadillac has TTY
equipment available at its Customer Assistance Center.

Any TTY user can communicate with Cadillac
by dialing:

1-800-833-2622 in the United States
1-800-263-3830 in Canada

TTY for Cadillac Roadside Assistance

1-800-747-2 128 in the United States

is:

of

hearing

Cadillac Roadside Assistance

Cadillac is proud to offer the response, security
and convenience
Service. Please refer to your Owner’s Manual and
Maintenance booklet for details, or consult your
dealer. The Cadillac Roadside Assistance Center can
be reached by calling 1-800-882- 11

not

available

of

Cadillac’s 24-hour Roadside

12.

This program is

in

Puerto Rico or the U.S. Virgin Islands.

Cadilllac Courtesy Transportation

During
period, interim transportation may be available under

the

Program. Please consult your dealer for details.

the

Bumper-to-Bumper warranty coverage

Cadillac Gold Key Courtesy Transportation

Laws
replacement vehicle or a refund of the purchase price
under certain circumstances. The provisions of these
laws vary from state to state. To
state law, General Motors requires that
us with written notification
you have experienced
to make any needed repairs before you are eligible for
the remedies provided by these laws. Your written
notification should be sent to
Assistance Center. Please see page 27 for the address.

in

many states permit owners

of

so

that we have an opportunity

to

obtain a

the

extent allowed by

you

first provide

any service difficulty

the

Cadillac Customer

Special Policy Adjustment Programs
Beyond the Warranty Period

Cadillac
warranty coverages. In order
customer satisfaction, there may be times when Cadillac

will

all or part
the warranty
may have incurred. Check with your Cadillac dealer or
call the Cadillac Customer Assistance Center
determine whether any special policy adjustment
program is applicable

is

proud

establish a special policy adjustment program

of

of

the protection afforded by its

to

achieve maximum

the cost

or

to reimburse certain repair expenses you

of

certain repairs not covered by

to

to

your vehicle.

to

pay

When
year, model and mileage
Vehicle Identification Number

you

make an inquiry, you

will

need to give the

of

your vehicle and your

(VTN).

Customer Assistance Offices

Cadillac encourages customers

number for assistance. If
to write to Cadillac, the letter should be addressed
to Cadillac’s Customer Assistance Center
Pontiac, Michigan.

a

United States

Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI, 48343-6004

1-800-458-8006
1-800-833-2622 (For Text Telephone devices

Roadside Service: 1-800-882-

to

call the toll-free

U.S.

customer wishes

1

I

12

in

(TTYs))

Tire Manufacturer Customer Assistance

Goodyear
Michelin

1-800-32
1-800-847-3435

1-2

136

Canada

Customer Assistance Centre, 163-005

of

General Motors

I908 Colonel

Oshawa, Ontario

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone devices

Roadside Assistance: 1-800-268-6800

All

Overseas Locations

GMODC - Customer Assistance Center
Mail Code 169-007

1908 Colonel

Oshawa, Ontario, CANADA LlH

Telephone: [phone]

Fax

:

905-644-4866

Canada Limited

Sam

Drive

LlH

8P7

Sam

Drive

12

8P7

Caribbean Numbers

1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-75 1-41

1-800-75
1-800-496-9994
1-800-389-0009 Bahamas

1-800-534-0122 Bermuda, Barbados, Antigua

35

(English) Dominican Republic

I

-4 136 (Spanish) Dominican Republic

U.S.

Virgin Islands

&

(TTYs))

B.V.I.

If

toll free service is not available in the Caribbean,

call

Puerto

Rico 1-787-763- 13

15.

27

GM

Participation in

an

Alternative Dispute Resolution Program

This program is available
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.

Both Cadillac and your Cadillac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described on page

There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Cadillac voluntarily participates in BBB
AUTO LINE.

in

all

50

states and the District

25

is very successful.

BBB

administered by the Better Business Bureau system
to settle automotive disputes. This program is available
free of charge to customers
a

If you are not satisfied after following the Customer

Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at
following address:

To
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
Eligibility is limited by vehicle age and mileage, and
other factors.

AUTO

GM

vehicle.

BBB AUTO LINE
Council
4200 Wilson Boulevard

Suite

Arlington,
Telephone:

file a claim, you will be asked to provide your name

LINE is an out-of-court program

who

currently own or lease

of

Better Business Bureaus, Inc.

800

VA

22203- 1804

1-800-955-5

100

of

your complaint.

the

28

We prefer you utilize the Customer Satisfaction Some state

you

Procedure before
may contact the BBB
to resolve the complaint serving as
this mediation is unsuccessful, an informal hearing will Assistance Center at 1-800-458-8006.
be scheduled where eligible customers may present their

to

case
The arbitrator

accept or reject.
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
time

an impartial third-party arbitrator.

will

If

you

file a claim

resort to AUTO

at

any time. The BBB

make a decision which you may

you accept the decision,

until

a decision

LINE,

an

intermediary.

40

is

made.

but

will

GM

days from

you

attempt or

If

will be

the

before filing a claim

in

the courts. For further information, contact

BBB at 1-800-955-5 100 or the Cadillac Customer

laws

may require you to use

with a state-run arbitration program

this

program

the

29

@%

NOTES

The Genuine

Many owners seek to enhance their vehicle ownership
after the expiration of
by purchasing an optional service contract. That’s
General Motors offers its own
service contract which provides mechanical repair
protection, the availability
and towing and road service.

The GM Protection Plan can be purchased for eligible
vehicles, even after you have taken delivery of your new
car or truck, subject
The

most popular plans can even be transferred to

subsequent owners, thereby adding to the resale value of

the

vehicle. And yes,

prorata refund, less
While there are other service contracts available

market today, only the GM Protection Plan provides
with an agreement directly with GENERAL MOTORS.

The

logo

for the General Motors Protection Plan appears

This

below.
this service contract is THE GENUINE GM
PROTECTION
available to

Ask your dealer for details, or complete and mail
form below.

logo

GM

GM

to

you

a

small administrative fee.

on

all Plan materials assures

PLAN - the finest such program

vehicle owners.

Protection

the

standard GM vehicle warranty

GM

Protection Plan, a

of

vehicle rental coverage,

specific time/mileage limitations.

can even cancel the plan for a

Plan

you

why

on

that

the

the

you

1

I

Protectior;

Plar;

I

I

TO: The Genuine GM Protection Plan

I

I

I
I
I

Please send me information on The Genuine GM

I

Protection Plan.

I

Owner’s Name:

I
I

Street Address:

I

Apt.

I

I

City: State: Zip:

I

Vehicle Identification Number

I

1

I

Date

I
I

Selling Dealer

I

City:

I

I
I

P.O.

Box

7

179

North End Station
Detroit, Michigan

No.:

You

Took

-

Delivery From The Dealer:

Firm

Name:

State: Zip:

48202

(17

Digits):

I

I

I

I
I

I

I

I

I

I

I

I

I

I

I
I

I
I
I

I

I

I
I

I

I

32