Operator's Manual
Label Printer
Hermes+
Operator's Manual - Translation of the Original Version
2 2
for the following products
Family Type
Hermes+L Hermes+ 2L
Hermes+ 4L
Hermes+ 4.3L
Hermes+ 6L
Hermes+R Hermes+ 2R
Hermes+ 4R
Hermes+ 4.3R
Hermes+ 6R
Edition: 04/2013 - Part No. 9009264
Copyright
This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG.
The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original
intended purpose demand the previous written authorization by cab.
Trademark
Windows is a registered trademarks of the Microsoft Corporation.
Editor
Regarding questions or comments please contact cab Produkttechnik GmbH & Co. KG.
Topicality
Due to the constant further development of our products discrepancies between documentation and product can occur.
Please check www.cab.de for the latest update.
Terms and conditions
Deliveries and performances are effected under the General conditions of sale of cab.
Germany
cab Produkttechnik
GmbH & Co KG
Postfach 1904
D-76007 Karlsruhe
Wilhelm-Schickard-Str. 14
D-76131 Karlsruhe
Telefon +49 721 6626-0
Telefax +49 721 6626-249
www.cab.de
info@cab.de
Representatives in other countries on request
France
cab technologies s.a.r.l.
F-67350 Niedermodern
Téléphone +33 388 722 501
www.cab.de/fr
info.fr@cab.de
USA
cab Technology Inc.
Tyngsboro MA, 01879
Phone +1 978 649 0293
www.cab.de/us
info.us@cab.de
South Africa
cab Technology (Pty.) Ltd.
2125 Randburg
Phone +27 11-886-3580
www.cab.de/za
info.za@cab.de
Asia
cab Technology Co., Ltd.
Junghe, Taipei, Taiwan
Phone +886 2 8227 3966
www.cab.de/tw
info.asia@cab.de
China
cab (Shanghai)Trading Co., Ltd.
Phone +86 21 6236-3161
www.cab.de/cn
info.cn@cab.de
Table of Contents
1 Introduction ............................................................................................................................................ 4
1.1 Instructions ............................................................................................................................................... 4
1.2 Intended Use ............................................................................................................................................ 4
1.3 Safety Instructions .................................................................................................................................... 4
1.4 Safety Marking ......................................................................................................................................... 5
1.5 Environment ............................................................................................................................................. 5
2 Installation .............................................................................................................................................. 6
2.1 Device Overview ...................................................................................................................................... 6
2.2 Unpacking and Setting-up the Printer ...................................................................................................... 9
2.3 Connecting the Device ............................................................................................................................. 9
2.4 Switching on the Device ........................................................................................................................... 9
3 Control Panel ........................................................................................................................................ 10
3.1 Structure of the Control Panel ................................................................................................................ 10
3.2 Symbol Displays ..................................................................................................................................... 10
3.3 Printer States ..........................................................................................................................................11
3.4 Key Functions ........................................................................................................................................ 12
4 Loading Material ................................................................................................................................... 13
4.1 Loading Labels ....................................................................................................................................... 13
4.2 Setting the Head Locking System .......................................................................................................... 17
4.3 Loading Transfer Ribbon ........................................................................................................................ 18
4.4 Setting the Feed Path of the Transfer Ribbon ........................................................................................ 19
5 Printing Operation ................................................................................................................................ 20
5.1 Printhead Protection ............................................................................................................................... 20
5.2 Synchronization of the Paper Feed ........................................................................................................ 20
5.3 Peel-off Mode ......................................................................................................................................... 20
5.4 Ribbon Saving ........................................................................................................................................ 20
3
6 Cleaning ................................................................................................................................................ 21
6.1 Cleaning Information .............................................................................................................................. 21
6.2 Cleaning the Print Roller ........................................................................................................................ 21
6.3 Cleaning the Printhead ........................................................................................................................... 21
7 Fault Correction ................................................................................................................................... 22
7.1 Types of Errors ....................................................................................................................................... 22
7.2 Problem Solution .................................................................................................................................... 22
7.3 Error Messages and Fault Correction .................................................................................................... 23
8 Labels .................................................................................................................................................... 25
8.1 Label Dimensions ................................................................................................................................... 25
8.2 Device Dimensions ............................................................................................................................... 26
8.3 Reex Mark Dimensions ........................................................................................................................ 27
8.4 Cut-out Mark Dimensions ....................................................................................................................... 28
9 Licences ................................................................................................................................................ 29
9.1 EC Declaration of Incorporation ............................................................................................................. 29
9.2 EC Declaration of Conformity ................................................................................................................. 30
9.3 FCC ........................................................................................................................................................ 30
10 Index ...................................................................................................................................................... 31
!
!
1 Introduction
4 4
1.1 Instructions
Important information and instructions in this documentation are designated as follows:
Danger!
Draws your attention to an exceptionally grave, impending danger to your health or life.
Warning!
Indicates a hazardous situation that could lead to injuries or material damage.
Attention!
Draws attention to possible dangers, material damage or loss of quality.
Notice!
Gives you tips. They make a working sequence easier or draw attention to important working processes.
i
Environment!
Gives you tips on protecting the environment.
Handling instruction
Reference to section, position, illustration number or document.
Option (accessories, peripheral equipment, special ttings).
Time
Information in the display.
1.2 Intended Use
• The device is manufactured in accordance with the current technological status and the recognized safety rules.
However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible
assets can arise during use.
• The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with
regard to safety and dangers as stated in the operating manual.
• The printer is designed for the integration into a production line. It is intended exclusively for printing suitable
materials that have been approved by the manufacturer and for coupling a cab or non-cab applicator which
transfers labels from the printer to a product. Any other use or use going beyond this shall be regarded as
improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user
shall bear the risk alone.
• Usage for the intended purpose also includes complying with the operating manual, including the manufacturer‘s
maintenance recommendations and specications.
Notice!
The complete documentation is included in the scope of delivery on DVD, and can also currently be found in
i
the Internet.
1.3 Safety Instructions
• The device is congured for voltages of 100 to 240 V AC. It only has to be plugged into a grounded socket.
• Only connect the device to other devices which have a protective low voltage.
• Switch off all affected devices (computer, printer, accessories) before connecting or disconnecting.
• The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.).
• Do not use the device in an explosive atmosphere.
• Do not use the device close to high-voltage power lines.
• If the device is operated with the cover open, ensure that people‘s clothing, hair, jewelry etc. do not come into
contact with the exposed rotating parts.
1 Introduction
• The device or parts of it, especially the printhead can become hot while printing. Do not touch during operation,
and allow to cool down before changing material and before disassembly.
• Risk of crushing when closing the cover. Touch the cover at the outside only. Do not reach into the swivel range of
the cover.
• Perform only those actions described in this operating manual.
Work going beyond this may only be performed by trained personnel or service technicians.
• Unauthorized interference with electronic modules or their software can cause malfunctions.
• Other unauthorized work on or modications to the device can also endanger operational safety.
• Always have service work done in a qualied workshop, where the personnel have the technical knowledge and
tools required to do the necessary work.
• There are various warning stickers on the device. They draw your attention to dangers.
Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and
may be injured.
• The maximum sound pressure level LpA is less than 70 dB(A).
Danger!
Danger to life and limb from power supply.
Do not open the device casing.
1.4 Safety Marking
5
1
2
Fig. 1 Safety marking
Danger spot !
• Risk of burning on the hot printhead assembly (1).
Do not touch the printhead during operation, and allow to cool down before
• Entanglement hazard by turning roller (2).
Ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the
1.5 Environment
Obsolete devices contain valuable recyclable materials that should be sent for recycling.
Send to suitable collection points, separately from residual waste.
The modular construction of the printer enables it to be easily disassembled into its component parts.
Send the parts for recycling.
The electronic circuit board of the device is equipped with a lithium battery.
Take old batteries to collection boxes in shops or public waste disposal centers.
changing material and before disassembly.
exposed rotating parts.
2 Installation
6 6
2.1 Device Overview
1 Cover (Option)
1
2
3
4
5
10
6
11
2
12
7
2 Hinges for cab-applicators
3 Control panel
4 Interface for cab-applicators
5 Ribbon take-up hub
6 Ribbon supply hub
8
7 Print mechanism
8 Roll retainer
9 Pivot arm with guide roller
10 Internal rewinder
11 Guide roller
9
12 Transport system
Fig. 2 Overview Hermes+ -2
2
3
4
5
6
2
7
2 Hinges for cab-applicators
3 Control panel
4 Interface for cab-applicators
8
5 Ribbon take-up hub
6 Ribbon supply hub
7 Print mechanism
8 Roll retainer
9 Pivot arm with guide roller
10 Internal rewinder
11 Guide roller
9
12 Transport system
10
11
12
Fig. 3 Overview Hermes+ -3
2 Installation
2
3
4
5
6
2
8
9
10
11
7
2 Hinges for cab-applicators
3 Control panel
4 Interface for cab-applicators
5 Ribbon take-up hub
6 Ribbon supply hub
7 Print mechanism
8 Roll retainer
9 Pivot arm with guide roller
10 Internal rewinder
11 Guide roller
12 Transport system
7
Fig. 4 Overview Hermes+ -2S
13
14
15
16
17
12
13 Ribbon deection
14 Antistatic brush (Option)
15 Peel-off edge
18
16 Printhead retainer with printhead
17 Print roller
19
18 Printhead locking lever
19 Allen key
20 Media guide
21 Spindle for label sensor adjustment
22 Spindle for media guide adjustment
20
21
22
Fig. 5 Print mechanism
2 Installation
8 8
23 Power switch
24 Power connection jack
23
24
25
26
27
25 Slot for PC Card Type II or WLAN card
26 Slot for CompactFlash memory card
27 Ethernet 10/100 Base-T
28 2 USB master ports for keyboard,
scanner or service key
29 USB high-speed slave port
30 Serial RS-232 C port
31 Connector central compressed air valve
32 I/O interface
33 Connector warning light
34 Connector emergency stop
28
29
30
Fig. 6 Connections
31
32
33
34
2 Installation
2.2 Unpacking and Setting-up the Printer
Lift the printer out of the box.
Check printer for damage which may have occurred during transport.
Remove foam transportation safeguards near the printhead.
Check delivery for completeness.
Contents of delivery:
• Printer
• Power cable
• USB cable
• Operator's Manual
• DVD with label software, Windows driver and documentation
Notice!
Please keep the original packaging in case the printer must be returned.
i
Attention!
The device and printing materials will be damaged by moisture and wetness.
!
Set up printers only in dry locations protected from splash water.
9
2.3 Connecting the Device
The standard available interfaces and connectors are shown in gure 6.
2.3.1 Connecting to the Power Supply
The printer is equipped with a wide area power unit. The device can be operated with a supply voltage of
230 V~/50 Hz or 115 V~/60 Hz without adjustment.
1. Check that the device is switched off.
2. Plug the power cable into the power connection socket (24 / Fig. 6).
3. Plug the power cable into a grounded socket.
2.3.2 Connecting to a Computer or Computer Network
Attention!
!
Inadequate or no grounding can cause malfunctions during operations.
Ensure that all computers and cables connected to the printer are grounded.
Connect the printer to a computer or network by a suitable cable.
For details of the I/O interface, the connector emergency stop and the connector central valve Interface
Description.
For details of the conguration of the other interfaces Conguration Manual.
2.4 Switching on the Device
When all connections have been made:
Switch the printer on at the power switch (24 / Fig. 6).
The printer performs a system test, and then shows the system status Ready in the display.
If an error occurs during the system test, the symbol
and type of error are displayed.
3 Control Panel
10 10
3.1 Structure of the Control Panel
The user can control the operation of the printer with the control panel, for example:
• Issuing, interrupting, continuing and canceling print jobs,
• Setting printing parameters, e.g. heat level of the printhead, print speed, interface conguration, language and
time of day ( Conguration Manual),
• Start the test functions ( Conguration Manual),
• Control stand-alone operation with a memory module ( Conguration Manual),
• Update the rmware ( Conguration Manual).
Many functions and settings can also be controlled by software applications or by direct programming with a
computer using the printer’s own commands. Programming Manual for details.
Settings made on the control panel make the basic settings of the printer.
Notice!
It is advantageous, whenever possible, to make adaptations to various print jobs in the software.
i
The control panel consists of a graphic display (1) and the navigator
pad (2) with ve integrated keys.
Bereit
1
6
The graphic display indicates the current status of the printer and
the print job, indicates faults and shows the printer settings in the
menu.
2
Fig. 7 Control Panel
3.2 Symbol Displays
The symbols shown in the following table may appear in the status line of the display, depending on the printer
conguration. They enable the current printer status to be seen quickly. For the conguration of the status line the
Conguration Manual.
Symbol Description Symbol Description Symbol Description
Clock
Date sheet
Date/time digital
Ribbon supply
Wi-Fi signal strength
Ethernet link status
Temperature of the
printhead
Access to memory card
Printer is receiving data
Table 1 Symbol displays
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