copyright by cab / 900 8063 / H49 / 50
Technische Änderungen vorbehalten
In accordance with our policy of continual product improvement, we reserve the right to alter specifications without notice
Données technique modifiables sans prévais
2cab - Produkttechnik GmbH /Tharo Systems, Inc.
Page 3
Apollo 4
Thermal Transfer Printer
Thermal Transfer Printer
Operator's Manual
Operator's Manual
All rights reserved, including those of the translations.
No part of this manual nor any translation may be reproduced or transmitted in any form
or by any means, for any purpose other than the purchaser's personal use, without the
express written permission of cab - Produkttechnik GmbH Karlsruhe.
Edition 11/98
Printed in Germany
3cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 4
Table of Contents
A General Guide to the Documentation ........................................................................... 8
Appendix D - Maintenance/ Cleaning/ Adjustment of the Printhead .......................... D-1
General Cleaning....................................................................................................... D-1
Cleaning the Media Feed Rollers............................................................................... D-1
Cleaning the Printhead .............................................................................................. D-2
Adjustment of the Printhead ...................................................................................... D-3
Cleaning and Replacing the Cutter Blades................................................................. D-5
Appendix E - Firmware - Update ................................................................................... E-1
Index
EC-Conformity Declaration
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Page 8
A General Guide to the Documentation
Operating Manual
This present manual contains informations on the characteristics, features,
functions, and the use of the printers of the Apollo4-line.
The first few chapters of this manual cover general information which is
necessary for unpacking and operating the printer as well as information about
accessibility to different components of the printer and on optional accessories.
In the next chapters, the loading of media and ribbon, the self test of the
printer, and the configuration in setup will be explained.
In the appendices, you will find useful additional information, such as internal
character sets of the printer, and cabling specifications. Furthermore,
comments on possible error messages and printer maintenance are included.
Note the directions for use on recommended material and comments on
F
maintenance in order to avoid damage and premature failure of your Apollo 4.
Every effort has been made in the creation of this manual to provide as much
information as possible in an understandable manner.
We welcome your comments and suggestions regarding additions or
corrections to improve future editions of this manual. Please, let us know if you
have any questions.
Further Documentation
Further information on the programming of the Apollo 4 with its own set of
commands can be found in the "Programming Instructions - Apollo".
Detailed information about service and maintenance are included in the
"Service Manuals" of the Apollo 4 (e.g. replacement of components,
adjustment instructions, circuit diagrams, spare parts lists, etc.)
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Page 9
Trademarks
Centronics ®
Macintosh-Computer is a product of Apple Computer, Inc.
Microsoft ® is a registered trademark of Microsoft Corporation.
Bitstream ® is a registered trademark of Bitstream, Inc.
Speedo is a registered trademark of Bitstream, Inc.
TrueType is a registered trademark of Apple Computer, Inc.
Easylabel ® is a registered trademark of Tharo Systems, Inc.
is a registered trademark of Centronics Data Computer Corporation.
9cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 10
Characteristics of the Thermal Printhead
Dear Customer,
The thermal printhead is the most sensitive part of your printer.
Pay special attention to the following guidelines :
1) The glass cover on the printhead must not be touched with the hand.
Do not use any sharp items, such as knives or screwdrivers, to clean
the printhead.
2) During printing, always take care that there is no dirt or foreign
objects on the labels in order to avoid impurification of the printhead.
This way, the printhead might be damaged.
3) Use proper label material with a smooth surface only.
A rough surface will affect the printhead and may cause damage and
reduce its operating life.
4) Clean the printhead regularly with a special printhead cleaning pen, or
an isopropyl alcohol soaked cotton swab.
5) Print with the lowest possible printhead temperature.
Careful use will allow you to print approximately between 18 to 30 miles
(30 to 50 km) of print media before the printhead needs replacing.
Improper usage can cause damage to the printhead.
Please note :
No manufacturer provides a warranty on the printhead, since improper
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usage can hardly be proved after failure, but will affect the operating life
and durability of the printhead.
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1 Product Description
General Information
The Apollo 4 is an innovative label printer which may be used in either direct
thermal or thermal transfer mode. It offers a virtually unlimited variety of
printout design.
The Apollo-series will be extended with the Apollo 4 by a printer line which
connects proven performance figures and very compact designing.
The Apollo 4 - line covers both a device type with a printhead resolution of
203 dpi for standard applications (Apollo 4/200), and a 300dpi-variant for
refined designing of labels (Apollo 4/300).
Devices with integrated label cutter (Apollo 4/200C, Apollo 4/300C) complete
the printer line.
With the Speedo and TrueType fonts, Apollo provides a wide range of
different typefaces. The use of scaleable fonts and their flexibility in width and
height allows exceptional flexibility in label design to suit any requirements.
Additional printing features include reverse, italic, bold, underlined, and rotated
characters.
The operation and usage of the Apollo is simple and comfortable. All printer
settings can be carried out with only four function keys on the front panel of the
printer. The double lined LCD display keeps the operator constantly informed
about the current status of the printer. The setup menu allows easy
configuration changes whenever desired.
The modular design of the Apollo guarantees efficient service.
The options PCMCIA-memory-card, keyboard adapter and external rewinder,
which are offered in the Apollo-program, may also be used at the Apollo 4.
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Compliances
Apollo 4 complies with the following safety regulations :
CE :Apollo 4 complies with the following safety requirements:
FCC :Apollo 4 complies with the requirements of the FCC regulations part 15 for
class A computers. Under disadvantageous circumstances, the operation of
these devices may cause interference with radio or TV reception, which has to
be eliminated by the operator.
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Technical Data
Type :Direct thermal/ Thermal transfer printer
Printhead :Thin-film transfer printhead
Resolution:Apollo 4/200, Apollo 4/200C :203 dpi = 8 dots / mm
Apollo 4/300, Apollo 4/300C :300 dpi = 11,8 dots / mm
Number of dots/line :Apollo 4/200, Apollo 4/200C :832
Apollo 4/300, Apollo 4/300C :1248
Print width :Apollo 4/200, Apollo 4/200C :4.10" (104 mm)
Data Matrix, PDF417, UPS-Maxicode
Bar codes variable in height, module width, and ratio. As required
with test code, printed characters and start/stop code.
Label material andThermal paper, normal paper, plastic foil,
continuous media :PE, PP, PVC, Polyamid
Material recognition :See-through sensor
Transfer ribbon:Length :1,182 in (360 m)
Backfeed :In order to always start a print job from the front edge of the first label
Control features :Paper/ ribbon out
Control panel :4 Function keys with LED display
Dimensions (HxWxD):Apollo 4/200, 4/300 :9 x 9.8 x 15.7 in (229 x 250 x 400 mm)
Weight :Apollo 4/200, Apollo 4/300 :24.3 lb. (11 kg.)
Operating voltage :Switchable between 230V A.C/ 50Hz or 115V A.C/ 60Hz
Maximum power input :1 A (at 230 V) / 2 A (at 115 V)
Circuit protection :T 1.6 A (at 230 V) / T 3.15 A (at 115 V)
Environment :Operation at 50° to 95°F (10°-35°C) at a humidity of 30 to 85%
Parallel : Centronics
Self test with printout of firmware data and system parameters
Adhesive labels :60-160 g/sqm
Tag Stock :up to 180 g/sqm
Label width :1 to 4.6 in (25-116 mm)
Label length :.2 to 37.2 in (5-945 mm) Apollo 4/200
.2 to 16.8 in (5-427 mm) Apollo 4/300
Core diameter :more than 1.6 in (40 mm)
Supply roll diameter :up to 8 in (200 mm)
Labels may be wound face-in or face-out on the roll
Bottom-reflective sensor (Apollo 4/200C, Apollo 4/300C only)
fixed at 0.7" (17.5mm) from the paper edge
Outer diameter :3 in (74 mm)
Core diameter :1 in (25 mm)
Inkside in or inkside out
the label strip may be fed back after the completion of the previous
print job.
LCD can be set to display in 6 different languages
Backlit LCD with 2 lines of text, 16 characters per line
Apollo 4/200C, 4/300C : 9 x 9.8 x 16.3 in (229 x 250 x 415 mm)
with collection box :9 x 9.8 x 19.2 in (229 x 250 x 487 mm)
Apollo 4/200C, Apollo 4/300C : 27.5 lb. (12.5 kg.)
Transport at -13° to 158°F (-25° - +70°C) at a max. humidity of 95%
non-condensing
Storage at 41°F to 104°F (5 bis 40 °C) at a humidity of 5 to 85%
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Optional Features
External Media Rewinders
For rewinding large print jobs, an external rewinder is available to handle an
entire label roll. Please note, that for an external rewinder, the maximum size
of the supply roll is limited to 8 in (200 mm) with a core diameter of 3 in (75
mm), or a supply roll may be up to 7.5 in (190 mm) with a core diameter of 1.6
in (40 mm).
The power supply of the external rewinder will be realized by an integrated
power pack. It is independent from the printer.
PC Memory Card
Apollo 4 includes an option for using memory cards in order to permanently
store graphics, fonts, databases or whole label formats.
The data can be downloaded via interface. Alternatively, the printer is able to
read cards which was written on using PC card drives of computers, lap-tops,
etc.
PCMCIA 2.1 conforming sRAM cards or Flash-EPROM cards are accepted.
The maximum capacity for Apollo 4 is 16 MegaByte.
Using a memory card, the printer can be operated without being connected to
a computer which represents a great advantage regarding the flexibility.
Keyboard Adapter
The keyboard adapter allows you to connect your Apollo 4 to a MF-2
compatible PC keyboard using the serial interface. This will allow you to
modify variable data stored on a memory card.
Label Design Software EASYLABEL for Windows
EASYLABEL is an intelligent and useful label design software which is easy to
use in connection with your Apollo 4.
EASYLABEL can be run on all Microsoft Windows compatible computers.
For further information about EASYLABEL, contact your local Apollo reseller.
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Print Media
The Apollo 4 can be operated in direct thermal as well as thermal transfer
mode.
For direct thermal mode, only use print material with a thermal-reactive coating.
The print image is transferred by heating the material at the printhead, causing
a reaction on the surface of the paper and, consequently, darkening the
material.
In thermal transfer mode, not only standard paper labels are needed but also
the thermal transfer ribbon with a color surface. The printout is created by
heating the transfer ribbon, causing a transfer of color particles onto the label.
Apollo 4 allows to regulate the heat level and also the print speed. Thus, the
Apollo 4 offers a wide range of opportunities for usage.
The Apollo 4 is able to print on labels and continuous paper with a maximum
supply roll diameter of 8 in (200 mm).
The minimum core diameter is 1.5 in (40 mm).
The printer can also process fanfold label material.
The ability of label edge recognition, which guarantees the precise position of
the printer output, is accomplished by a moveable photocell. This sensor is
controlled by the processor of the Apollo 4 and ensures recognition for
different sorts of material. There is no need for additional electronic
adjustment.
On the following pages, you will find detailed information and specifications
concerning suitable materials.
If you have any questions, check with your local distributor as not every
material can be used for direct thermal or thermal transfer printing.
If in doubt, we will perform test prints with your label material to find the best
suitable transfer ribbon.
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Print Media for Direct Thermal Printing
The print material must correspond to several important specifications, in order
to ensure high quality printing, and to avoid damage to the printhead or early
wear.
Using labels which we have tested and which we recommend to our
customers, will guarantee a gentle treatment of the printhead. If you want to
use material by another supplier, please note the following requirements
regarding the condition of thermal printer paper :
1. To avoid damage to the printhead, the surface coating must cover the
thermal-reactive layer. If the coating is too thin, this may cause a "pitting"
effect on the printhead, i.e. very small explosions during the chemical
reaction of the thermal coating quickly resulting in damage to the printhead.
2. The surface of the labels should be very smooth to avoid a "sandpaper"
effect on the printhead.
3. Always choose material which can be printed on with the lowest possible
heat level. The greater the heat level, the shorter the life of the printhead.
Moreover, with highest heat levels the phases of heating up and cooling
down extend. This may have a negative effect on the print quality,
especially if a high print speed is required.
Print Media for Thermal Transfer Printing
In thermal transfer mode, a wide range of different label materials may be
used. (e.g. normal paper, tag stock, a variety of synthetic material such as
polyester foil, etc.)
F
The print quality greatly depends on the right combination of label
material and transfer ribbon.
The surface of the labels determines which ribbon material may be used.
Unsuitable ribbons may cause an extremely poor print image.
If in doubt, your local distributor will advise you on a good combination of
suitable material, or carry out tests to find out which ribbon fits your label
material best.
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Label/ Tag Media Specifications
Label and tag media to be used for the Apollo 4 can be found in the table
below. Note this information before ordering your labels.
DGap between labels Apollo 4/200(C).08 (2)37.2 (945)
Apollo 4/300(C).08 (2)16.8 (427)
ELabel thickness.0024 (.06).01 (.25)
FThickness of silicon liner.0024 (.06).01 (.25)
GDistance of the first printing position
from the edge of the silicon liner .08 (2)
HDistance of the label sensor
from the edge of the silicon liner .7 (17.5)
IWidth of punch hole.2 (5)KHeight of punch hole.08 (2).2 (5)
L*Width of reflective mark.2 (5)M*Height of reflective mark.08 (2).2 (5)
Table 1 Label formats in inches (figures in brackets are in mm)
* ... Apollo 4/200C and Apollo 4/300C only
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Transfer Ribbon
The choice of a suitable transfer ribbon is important for the print quality of your
printer as well as the useful life of the printhead.
Transfer ribbons of inferior quality may cause premature deterioration of
the printhead !
The ribbon material must be antistatic, because the extremely thin surface
coating of the thermal printhead can be damaged by electrostatic discharge.
Also, the material must be extremely resistant to high temperatures to avoid
melting the ribbon with the printhead.
The heat which arises during printing must be carried off by the label and by
the transfer ribbon itself. Transfer ribbons of inferior quality are often poor heat
conductors. This may cause overheating of the printhead in spite of electronic
protection.
Poor transfer ribbons also tend to lose parts of the coating which leads to
accumu-lating dirt on the printhead and the sensors. With some ribbons the
color rubs off and soils the printhead. All of these effects contribute to poor
print quality.
We have carried out numerous tests with many different ribbons and we
recommend you use transfer ribbons made by well-known/ brand
manufacturers only. Depending on the label material, several transfer ribbons
may be suitable.
The quality of print is determined by the right combination of these materials.
The recognition of the transfer ribbon is sensed by the rotation control of the
transfer ribbon unwinder, rather than by photocell sensors. As a result, ribbons
with a thinner coating or those with a colored coating can be used safely. To be
able to print all labels up to the exact end of the transfer ribbon, the length of
the uncoated trailer is limited.
When buying transfer ribbons, make sure that the trailer of the ribbon
does not exceed a length of 5.9 in (150 mm).
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2 General Safety Instructions
G
- The printers of the Apollo 4 series are built exclusively to print labels and
tags, continuous paper, etc. Do not use other materials than listed in
Chapter 1.
- Connect the printer only to an outlet with the correct voltage !
The printer is configured for either 230V or 115V power supply, which can
be switched using the input voltage selector at the back of the printer.
Connect only to a power outlet with a grounded contact.
- The printer must only be connected to devices which have extra low
voltage.
- Power must be OFF before plugging in any accessory or connecting the
printer to a computer, etc. Also switch power off on all appliances before
disconnecting.
- Do not expose the printer to any moisture, or use in damp or wet areas.
- The printer will operate with the cover open if necessary. This is not
recommended, as moving or rotating parts become accessible. Keep long
hair, jewelry, loose clothes away from the moving parts.
- During the print process the printhead will become hot. Use extra caution
when touching the printhead.
3 Unpacking and Delivery Contents
Inspect the Apollo's packaging and contents immediately after receipt for
possible damage caused by shipping.
The supplied equipment of the Apollo 4 depends on the requested options.
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Compare the delivered accessories with your order.
Please keep the original packaging in case the printer must be returned.
Page 21
4 Printer Component Location
123123
Apollo 4/200, Apollo 4/300Apollo 4/200C, Apollo 4/300C
4
5
Fig. 4 a Front view
1 - Display
2 - Function keys with indicator LEDs
3 - Cover
4 - Cutter
5 - Collection box
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5432167
1012
Fig. 4 b Side view Apollo 1 (with cover open)
1 - Ribbon take up hub
2 - Knurled knob
3 - Ribbon supply hub
4 - Knurled knob
5 - Media hub
6 - Media retainer
7 - Media retainer knurled head screw
8 - Media guide
9 - Media assist bar
10 - Cutter locking lever (Apollo 4/200C and Apollo 4/300C only)
11 - Cutter (Apollo 4/200C and Apollo 4/300C only)
12 - Collection box (Apollo 4/200C and Apollo 4/300C only)
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9811
Page 23
21
21
7
6
5
34
Apollo 4/200, Apollo 4/300Apollo 4/200C, Apollo 4/300C
The Apollo 4 is designed for use with 230V A.C/ 50Hz (standard) or 115V A.C/
60Hz.
Before connecting the printer to the power supply, make sure that the
F
voltage selected on the power supply module of the printer is the same as
your main power supply !
Fig. 5 a Power supply module ( rear view of the printer)
To change the voltage setting, open the cover (2) and remove the voltage
selector from the power unit.
1 - Voltage selector
2 - Voltage selector cover
3 - Power switch
4 - Power supply connector
1
2
3
4
F
If you have changed the operating voltage of your printer the fuses need
replacing as stated below !
230V - 2 x T 1,6A115V - 2 x T 3,15A
When delivered, the correct fuses for the pre-selected operative voltage are
installed. You will find the necessary fuses for the other voltage in the
accessories package. Slide the voltage selector back into the power supply
module so that the correct voltage is visible in the lid window (2).
Connect the printer to a grounded outlet using the power cable supplied in the
accessories package.
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Connection to a Computer
The Apollo is equipped with three serial interfaces, these are RS-232, RS-422,
and RS-485, all of them using the 25 pin interface connector (2) at the back.
In most cases, you can use the RS-232 interface for the connection to the
computer. If your computer is located more than 50 ft (15m) away from the
printer you should use the RS-422 interface.
The RS-485 interface is provided for using the Apollo as part of a networked
system.
In addition to the serial port, the Apollo also provides a parallel (Centronics)
interface which offers a faster transfer of data than the serial interfaces.
Therefore, we recommend you use the parallel interface for those applications
where a large number of loadable fonts or complex graphics have to be printed.
For the Centronics interface use the 36 pin interface connector (1).
F
Select the required interface settings using the Setup procedure (
and connect the printer to the computer by a suitable interface cable. You will
find a list of typical cables as well as a description of the pin assignment of the
interface connectors in Appendix B.
Make sure that all connected computers and their connecting cables are
correctly grounded.
1 - Parallel interface port
12
Fig. 5 b Interface ports (rear view of the printer)
2 - Serial interface port
see Chapter 9
)
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6 Media Loading
Installing the Collection Box
The delivery content of the devices with integrated cutter (Apollo 4/200C,
Apollo 4/300C) contains a box for collecting cut labels. The box may be
mounted at the front side of the cutter. The length of the box is adjustable
(max. 4.5 in or 115 mm).
12345 67832
Fig. 6a Installing the collection box (Apollo 4/200C, Apollo 4/300C)
The box may be mounted in two different positions dependent on the label
length and the required stack hight. For that there are two pairs of holes (5,6) in
the bracket (3). They may be used for mounting alternatively.
6
4,5
1. Draw the sliding bracket (2) to extend the box to the maximum size.
After that the elongated holes (8) are accessible.
2. Push the hex wrench (1) thru the elongated holes (8) and fix the collection
box with the screws (4) included in the delivery contents at the threaded
holes (7) in the cutter cover.
3. Adjust the position of the sliding bracket (2) if required.
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Loading Labels
12345
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10
Fig. 6b Loading labels (Apollo 4/200, Apollo 4/300)
1. Lift the printhead (10) by rotating the lever (1) clockwise until it stops.
2. Loosen the media retainer knurled screw (5) and swing the media retainer
(4) counterclockwise.
3. Place the label roll (2) onto the media hub (3).
The solid line represents the feed path of outside-rolled labels, the broken
line of inside-rolled labels. The broken-dotted line shows the media path of
fanfold paper (6).
4. Swing the media retainer (4) clockwise to the media hub (3) and push it
inwards until it rests against the side of the label roll.
Tighten the knurled screw (5).
5. Slide the media guide (7) into its outermost position.
6. Unroll a length of label stock from the media roll and feed it through as
shown in Figure 6 b/c.
It is particularly important to ensure that the media strip slides properly
between the fittings of the adjustable photocell assembly (9).
7. Slide the media strip right through the space between the print roller and
the printhead.
6789
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12345
F
11
Fig. 6c Loading labels (Apollo 4/200C, Apollo 4/300C)
8. At devices with integrated cutter the label loading can be eased by
swinging away the cutter.
Turn the lever (11) counterclockwise until it stops. This way the cutter (12)
will be unlocked and may be swung away sidewards.
After label loading relock the cutter.
9. Slide the media guide (7) back towards the edge of the media strip.
10. Turn the lever (1) counterclockwise until it stops and, thereby, lock the
printhead (10).
11. At devices with integrated cutter it is recommended to press the key
after switching on the printer. This way the label feed will by synchronised
for the first print job.
If you do not use the printer for an extended period of time, lift the
printhead to avoid possible flattening of the print roller.
7891012
6
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Loading Transfer Ribbon
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5432
1
Fig. 6d Loading thermal transfer ribbon
1. To lift the printhead, turn the printhead lever (1) clockwise until it stops.
2. Slide the roll of transfer ribbon (5) onto the ribbon supply hub (6) as far as
possible.
Pay attention to the side of the ribbon material which is coated with ink !
The inked side is generally the dull side. When the ribbon is inserted, the
inked side must face the opposite side of the printhead !
In Figure 6 d, the solid line shows the path of inside wound ribbon, and
the broken line represents the path of outside wound ribbon.
76
3. Turn the knurled knob (7) until offering resistance and so jam fast the
transfer ribbon (5) at the ribbon supply hub (6).
4. Slide an empty cardboard core (2) onto the ribbon take up hub (3) and
jam fast it by turning the knurled knob (4).
5. From the side, feed the transfer ribbon along the path as shown in
Figure 6d , then attach it to the core (2) using adhesive tape or a label.
6. Turn take up hub (3) in order to smooth and stretch the ribbon.
7. To lock the printhead, turn the lever (1) back counterclockwise.
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7 Adjustments Concerning the Labels
Adjustment of the Printhead Support
2b13
Fig. 7 a Adjustment of the printhead support
When printing narrow labels (width less than 2.5 in or 60 mm), it is possible
that the printhead will come into direct contact with the drive roller. This will
lead to premature wear on the printhead. In addition, the printhead will be at a
slight angle to the label, thus, the uneven pressure may result in an
inconsistent image density from one edge of the label to the other.
To correct this problem, the printhead support (4) may be adjusted.
Adjust printhead support as follows :
1. Loosen the locking screw (2).
2. Move the locking screw (2) as required within the adjustment slot (3). This
will cause the cam shaped printhead support (4) to rotate, in effect,
providing a higher or lower base on which the printhead mounting (1) rests.
3. It is convenient to use the position 2a to printout large labels. The printhead
support (4) is total inactiv here.
4. By using small labels it is necessary to adjust the printhead support. In this
case insert a second strip of the label at the front side of the print roller.
Now slide the locking screw (2) as far as possible to position 2b in the
adjustment slot (3), until the printhead support (4) touches the printhead
mounting (1). Take away the second label strip.
5. Tighten the locking screw (2).
2a4
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Adjustment of the Transfer Ribbon
12
Fig. 7 b Adjustment of the transfer ribbon
If creases, lines or black patches appear in the print image resulting in a poor
print quality, this may be caused by wrinkles in the transfer ribbon (1). To
remove the wrinkles, the tension of the ribbon should be made even from the
left to the right by moving the ribbon shield (4) up or down.
34
1. Loosen the adjustment screw (3).
2. Shift the transfer ribbon shield (4) sideways into the direction of the wrinkle.
Moving it to the left will increase the tension on the left.
Use the scale (2) provided to monitor the adjustments made. If the screw
is in position "1", the tension is highest on the outside, and if it is in position
"5", the tension is highest on the inside.
3. After completing the adjustment, tighten the securing screw (3).
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8 Control Panel
The front control panel of the Apollo is fitted with 4 function keys with indicator
LEDs, and a 2x16 character digital LCD display.
Fig. 8 Front control panel
The control panel display constantly provides the operator with the actual
information concerning the current printer mode and label processing. The
indicator LEDs support the information shown in the display by indicating which
keys have to be pressed. (e.g. in the event of a fault)
On the following pages, you will find descriptions of the system modes of the
Apollo 4, the related indications by the LCD display and the LEDs as well as a
description of the function keys under differing conditions.
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System Mode ONLINE
The printer is switched ON and ready to receive data.
Display
The top line of the display shows "ONLINE".
The bottom line of the display shows the time of day.
During the transfer of data, a rotating pointer appears in the right hand corner
of the bottom line of the display.
When saving data on the PC card, a filled rectangle appears in the right hand
corner of the bottom line of the display.
LED Display
LED ONL on.
Function Keys
ONL keySwitch into OFFLINE mode. (LED ONL off)
FF keyProvides label feed. The leading edge of the next label to be
CAN keyDeletes data of the previous print job in internal memory.
PSE keyRepeats the print of the last label, after the previous print job has
ONL keyPressing both keys together for at least 5 seconds will switch
+into the SETUP mode.
CAN key(LED ONL off)
Table 8 a Key functions in ONLINE mode
34cab - Produkttechnik GmbH / Tharo Systems, Inc.
printed is in print position.
Following that, "Pause reprint" is not available.
(see PSE key)
been completed.
(only when setup parameter "Pause reprint" is on)
Page 35
System Mode OFFLINE
The printer is not ready to print or to receive data.
The status of the printer may be requested.
Display
The top line of the display shows "OFFLINE".
By repeatedly pressing the PSE key, the status of the printer will be shown.
(see also Chapter 11)
LED Display
The display is blank.
Function Keys
ONL keySwitch into ONLINE mode. (LED ONL on)
FF keyProvides label feed. The leading edge of the next label to be
printed is in print position.
CAN keySwitch into LABEL FROM CARD mode.
(only if memory card is installed and formats are stored on it)
PSE keyDisplay shows current printer mode.
("Printer info"/ see also Chapter 11)
Table 8 b Function keys in OFFLINE mode
35cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 36
System Mode PRINT
The printer is in operation.
In this mode, the transfer of data is possible. New print jobs will be carried out
immediately following the completion of the previous job.
Display
The top line of the display shows the message "Printing label".
The bottom line displays the current number of printed labels.
During the transfer of data, a rotating pointer appears in the right hand corner
of the lower display line.
LED Display
LED ONL on.
Function Keys
CAN keyshort pressing :Cancels the current print job.
longer pressing (>1s): Cancels the current print job.
PSE keyInterrupts the current print job.
Switch into PAUSE mode. (LED PSE on)
Table 8 c Function keys in PRINT mode
36cab - Produkttechnik GmbH / Tharo Systems, Inc.
Switch to the next job, which is available
in the input buffer
Clears the input buffer
(LED CAN blinks),
Switch into ONLINE mode.(LED ONL on)
Page 37
System Mode PAUSE
The printing process is temporarily interrupted by the operator.
Display
The top line of the display shows "PAUSE".
LED Display
LED ONL on, LED PSE on.
Function Keys
FF keyProvides label feed. The leading edge of the next label to be
printed is in print position.
CAN keyshort pressing :Cancels the current print job.
Switch to the next job, which is available
in the input buffer
longer pressing (>1s): Cancels the current print job.
Clears the input buffer
(LED CAN blinks),
Switch into ONLINE mode.(LED ONL on)
PSE keyContinues the current print job.
Switch into PRINT mode. (LED PSE off)
Table 8 d Function keys in PAUSE mode
37cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 38
System Mode FAULT-CORRECTABLE
The printer has encountered a fault during printing which is easily correctable
by the operator (e.g. "Out of paper"), following which the printing process may
be continued.
Display
The top line of the display shows alternately the type of fault and the total of the
remaining labels of the current print job.
LED Display
LED CAN on, LED PSE is flashing.
If an applicator is connected: LED FF is flashing.
Function Keys
CAN keyshort pressing :Cancels the current print job.
longer pressing (>1s): Cancels the current print job.
PSE keyContinues current print job after error correction.
Switch into PRINT mode.
(LED ONL on, LED CAN off, LED PSE off)
Table 8 e Function keys in mode FAULT-CORRECTABLE
38cab - Produkttechnik GmbH / Tharo Systems, Inc.
Switch to the next job, which is available
in the input buffer
Clears the input buffer
(LED CAN blinks),
Switch into ONLINE mode.(LED ONL on)
Page 39
System Mode FAULT-IRRECOVERABLE
While switching on the printer or during printing, a fault has occured which
cannot be cleared by the operator without cancelling the current print run. (e.g.
hardware fault)
Display
The display shows the type of fault.
LED Display
LED CAN is flashing.
Function Keys
CAN keyCancels the current print job.
Switch into ONLINE mode.
(LED ONL on, LED CAN off, LED PSE off)
If ONLINE mode cannot be entered, switch printer on and off
again.
If the fault remains contact Technical Service.
Table 8 fFunction keys in mode FAULT - IRRECOVERABLE
39cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 40
System Mode SYSTEM TEST
When switched on, the Apollo 4 automatically performs an internal self test.
If the test is completed successfully, the Apollo proceeds to the ONLINE mode,
or otherwise the printer switches to system mode FAULT - IRRECOVERABLE.
Display
The top line of the display shows the version of the printer :
" **** APOLLO 4/300 **** ".
The bottom line of the display shows the numbers "123456" one after the other
depending on the progress of the several test steps.
LED Display
All LEDs flash up once briefly.
Function keys
The function keys have no effect.
40cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 41
System Mode SETUP
To enter the SETUP mode, use either one of the procedures described below :
either :press both keys, the key and the key
or :in ONLINE mode, press both keys, the key and the
In SETUP mode, various printer parameters can be specified to suit the current
print requirements. (for details see Chapter 9)
Display
Following the completion of the system test, the display briefly shows "SETUP", followed by "Land" or "Country". Depending on the selection, all of the
setup parameters and their settings will be shown.
LED Display
All LEDs off.
Function Keys
simultaneously when switching on the printer, and keep them
pressed down, until the system test is completed;
key simultaneously for at least 5 seconds.
ONL keyStores the chosen settings of the setup parameters and
completes the SETUP mode.
(i.e. switch into ONLINE mode/ LED ONL on)
FF keySkips to next setup parameter.
Reduces numerical setup values.
CAN keySkips to previous setup parameter.
Increases numerical setup values.
PSE keyConfirms selected settings for parameters.
Table 8 g Function keys in SETUP mode
41cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 42
System Mode TEST PRINT
The TEST PRINT mode is entered by pressing the key when switching
on the printer, and keeping it pressed down until the system test is completed.
Following, an internal test sample will be printed. (for details see Chapter 10)
Then, the system test will be repeated.
Display
Following the completion of the system test, the display shows "Test print".
LED Display
LED ONL on.
Function Keys
CAN keyCancels the test print.
Table 8 h Function keys in TEST PRINT mode
42cab - Produkttechnik GmbH / Tharo Systems, Inc.
Switch into SYSTEMTEST mode.
Page 43
System Mode MONITOR MODE/ ASCII Dump Mode
The monitor mode/ ASCII Dump mode is entered by pressing the key
when switching on the printer, and keeping it pressed down until the system
test is completed.
In this mode, the control codes received by the printer are directly printed as
text corresponding to the set font, rather than being interpreted as defined by
the programming.
Display
After the completion of the system test, the display shows "ASCII Dump
Mode".
LED Display
LED ONL on.
Function Keys
ONL keySwitch into ONLINE mode.
FF keyInitiates a paper feed of about .8 in (21 mm).
Table 8 i Function keys in MONITOR MODE/ ASCII Dump mode
43cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 44
System Mode LABEL FROM CARD
Provided that a memory card is installed and a label format is present, in
OFFLINE mode, press the key to enter the LABEL FROM CARD mode.
In this mode, the labels stored on the card can be selected to print; for files
with a variable number of labels the quantity of labels to be printed can be set.
Display
The top line of the display shows "Label from card". The bottom line of the
display shows the file name of the first label file in the list stored on the card.
After the requested label has been selected, for files without a fixed number of
labels the display shows "No. of labels" in the top line and "00001" in the
bottom line.
LED Display
All LED's off.
Function keys
ONL keySwitch into OFFLINE mode.
FF keyFor scrolling down within the file list stored on the card.
CAN keyFor scrolling up within the file list of the card.
PSE keyConfirms file selection.
Table 8 k Function keys in the LABEL FROM CARD mode
44cab - Produkttechnik GmbH / Tharo Systems, Inc.
Reduces the quantity of labels to be printed.
Increases the quantity of labels to be printed.
Moves the cursor to the right when setting the quantity of labels
to print.
Switch into PRINT mode.
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45cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 46
9 Setup
Using the setup mode, the configuration of the Apollo 4 may be customized to
suit specific requirements. Initial setup should be performed when operating
the printer for the first time. Changes which become necessary to process
different print jobs, e.g. when different materials are used, can mostly be
accomplished by changing the software settings.
Start of Setup Mode
This mode is initiated by either simultaneously pressing the key and the
key when switching on the printer and keep them pressed down until the
system test is completed, or in ONLINE mode, press the same two keys down
for at least 5 seconds.
Starting the setup mode, the display shows "SETUP" for about one second ,
followed by "Land" or "Country" which represents the first of the parameters to
select from. Depending on the selection, the setup parameters and their
settings will be shown. The list of parameters is brought up in a row and may
be run through repeatedly.
Each time a parameter setting has been changed, there will be a request for
confirmation. There will not be a general request before leaving the setup
mode.
F
The setup mode can be left at any point by pressing the key.
The confirmed parameters will be saved.
If an already confirmed setting is not desired any more, switch off the printer
during the setup mode to cancel changes.
To return to the original factory default settings, press all three keys, the
key, the key, and the key simultaneously and keep them pressed
down until the display shows "--- RESTORE ---".
Note, that in some cases the printer may initially be set to certain parameters
which may differ from the default settings. (e.g. "Country")
On the following pages, you will find details to change the setting of the
parameters.
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Page 47
Overview of the Setup Parameters
Starting Setup
1 Country(#)
2 Transfer print#
3 Label sensor#
4 Interface
5 Cut position#
6 Peel position#
7 Printhead position #
8 Heat level#
9 Printer info
10 Set date#
11 Set time#
12 Character set
13 Format card
14 Copy memory card
15 Backfeed(#)
Scrolling up/down the parameters :
Definition of the list items :
No
Para #
No ......... Item number
Para ...... Name of the parameter
# ............ Parameter may be altered
(#) .......... Parameter is limited
via software
changeable via software
16 Debug mode
17 Tear-off position#
18 Pause reprint
1 Country(#)
Fig. 9 a Setup parameters
47cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 48
Country/Land
The Parameter "Country" (or "Land") allows the LCD display language to be
set, which also dictates the format of date and time used for the printer display
as well as for printing.
The formats of date and time used for the printout can be altered via software.
The language that the prompts on the LCD are displayed in cannot be altered
through software, only with the front panel.
Default Setting : USA
18 Pause reprint
1 Country
2 Transfer print
Selection
Land
Deutschland
Pays
France
Country
United Kingdom
Country
USA
Land
Schweiz
Pays
Suisse
Pays
Belgie
Maa
Suomi
Nazione
Italia
Pais
España
Confirmation
xxxx
xxxxxxxxx Yes
xxxx
xxxxxxxxx No
Fig. 9 b Set "Country" parameter
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Page 49
The following table shows the specific settings for the date format and
the time format of all countries available.
DateTime
Land
Deutschland08.06.199813:51:23
Pays
France08.06.199813:51:23
Country
United Kingdom08/06/199813:51:23
Country
USA06-08-199801:51:23 pm
Land
Schweiz08.06.199813,51,23
Pays
Suisse08.06.199813,51,23
Pays
Belgie08/06/199813:51:23
Maa
Suomi08.06.199813:51:23
Nazione
Italia08-06-199813:51:23
Pais
España08-06-199813:51:23
Table 9Specific format settings for date and time
49cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 50
Transfer Print
The parameter "Transfer print" is used to set the Apollo 4 to the print mode,
either direct thermal printing or thermal transfer printing.
This setting has an influence on two factors. On one hand, in thermal transfer
mode the printer works at a lower heat level compared to the direct thermal
printing mode. On the other hand, the ribbon sensor is only active in thermal
transfer printing mode.
This parameters can also be changed via software. For different print jobs it is
F
recommended that you carry out all changes in the software.
Default Setting : Transfer print ON
1 Country
2 Transfer print
3 Label sensor
Selection
Transfer print
On
Transfer print
Off
Confirmation
Transfer print
xxxYes
Transfer print
xxxNo
Fig. 9 c Set "Transfer print" parameter
50cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 51
Label Sensor
The printers of the Apollo 4 series are generally equiped with a gap sensor
recognizing the front edge of the label. This sensor evaluates the different
transparency of the material in the area of the labels and the label gaps.
For the Apollo 4 printers with integrated cutter (Apollo 4/200C, Apollo 4/300C)
which will be prepared it is also possible to recognize the labels through
reflective marks at the bottom side of the material.
This parameter can also be changed via software. For different print jobs it is
F
recommended that you do the changes in the software.
Default Setting : Gap sensor
2 Transfer print
3 Label sensor
1
2
4 Interface
Selection
Label sensor
Gap sensor
Selection
Label sensor
Gap sensor
Label sensor
Bottom-Reflect
Confirmation
Label sensor
xxxYes
Label sensor
xxxNo
Fig. 9 d Set "Label sensor" parameter
1 Apollo 4/200
Apollo 4/300
2 Apollo 4/200C
Apollo 4/300C
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Page 52
Interface
The settings of this parameter determine the method of communication
between printer and computer.
Therefore, the type of interface and, if necessary, the baud rate, and the
protocol or network address can be specified.
The parameter setting cannot be changed via software.
The parameter "Cut Position" is only important for the Apollo 4 with integrated
cutter (Apollo 4/200C,Apollo 4/300C). The distance between cutting edge and
rear label edge may be altered at these devices by using this parameter.
Normally, with the initial offset value of "0" the cutting edge is in the middle of
the gap between two labels. Adjustments have to be carried out only once
after a cutter has been installed. (range from -.33 to +.33 in or -8.4mm to
+8.4mm) If the cut position value is positive, the media will be advanced
before it is cut, that means there is a greater distance between the cutting edge
and the rear edge of the label.
It is recommended that you carry out changes for single print jobs in the
F
software. (e.g. if the cut is not wanted in the middle of the gap)
The software provides a second value for individual adjustments.
Any front panel value and software command value are totaled together for
printing.
The current field to be changed is flashing in the display.
4 Interface
5 Cut position
6 Peel Position
Sign (+ or -)
Cut position
+ x.x mm
Cut position
- x.x mm
Confirmation
Cut postion
± x.x mm Yes
Cut position
± x.x mmNo
Fig. 9 f Set "Cut Position" parameter
mm
Cut position
± 9.x mm
*
*
*
Cut position
± 0.x mm
1/10 mm
Cut position
± x.9 mm
*
*
*
Cut position
± x.0 mm
53cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 54
Peel Position
By activating the function "Tear-off Position" (see also page 65) an additional
feed forward will take place after completion of the print job. This additional
forward allows to separate the finished job at the tear-off plate in the label gap
after the last printed label.
The tear-off edge should be in the middle of the label gap, if the value of the
peel position is "0".
Tolerances may be equalized by adjusting the peel position (adjustment range 8,4mm until +8,4mm). If the offset values are positive, the paper will be
forwarded after completion of the print job. It means that the distance between
the tear-off #edge and the rear label edge will be greater.
The current field to be changed is flashing in the display.
5 Cut position
6 Peel position
7 Printhead pos.
Sign (+ or -)
Peel position
+ x.x mm
Peel position
- x.x mm
Confirmation
Peel position
± x.x mm Yes
Peel position
± x.x mmNo
mm
Peel position
± 9.x mm
*
*
*
Peel position
± 0.x mm
1/10 mm
Peel position
± x.9 mm
*
*
*
Peel position
± x.0 mm
Fig. 9 g Set "Peel Position" parameter
54cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 55
Printhead Position
The "Printhead position" parameter defines the location of the print image on
the label. The parameter should especially be altered if you are using the same
label formats on several printers, and you find the print image located
differently on the labels when they were printed on another printer. (range from
-.33 to +.33 in or -8.4 mm to +8.4 mm). If the printhead position value is
positive, the print image is shifted further to the rear edge of the label.
Attention ! A change of the printhead position value influences the tear-off
F
and the cut position. For that reason alter the values of the parameters
"Peel position" and "Cut position" by the same amount like the
"Printhead position" but in the opposite direction.
Adjustments for various print jobs may also be carried out via software which
provides an additional offset value. Any front panel value and software
command value are totaled together for printing.
The current field to be changed is flashing.
6 Peel position
7
Printhead pos.
8 Heat level
mm
Sign (+ or -)
Printhead pos.
+ x.x mm
Printhead pos.
- x.x mm
Confirmation
Printhead pos.
± x.x mm Yes
Printhead pos.
± x.x mmNo
Printhead pos.
± 9.x mm
*
*
*
Printhead pos.
± 0.x mm
Fig. 9 h Set "Printhead position" parameter
1/10 mm
Printhead pos.
± x.9 mm
*
*
*
Printhead pos.
± x.0 mm
55cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 56
Heat Level
F
The parameter "Heat level" enables the printer to adapt to possible differences
in the thermal properties of different printheads.
The parameter scale is from -9 to +9.
A previous adjustment has already been carried out in the factory.
In the event of replacing the printhead, the setting possibly has to be adjusted.
To adjust the printer to current print jobs, it is recommended that you alter the
heat level parameter via software. (e.g. for different material and speed)
Any front panel value and software command value are totaled together for
printing.
The current field to be changed is flashing in the display.
7
Printhead pos.
8 Heat level
9 Printer info
Sign (+ or -)
Heat level
+ x
Heat level
- x
Confirmation
Heat level
± xYes
Heat level
± xNo
Heat level
Heat level
± 9
*
*
*
Heat level
± 0
Fig. 9 i Set "Heat level" parameter
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Page 57
Printer Info
The "Printer info" parameter provides information about the firmware.
Furthermore, information about the cumulative length of printed media as well
as the number of operating hours are shown.
8 Heat level
Printer info
Printer info
9 Printer info
10 Set date
Version xxxxxxx
Printer info
xxxxxx m/ xxxx h
Fig. 9 k Printer info display
57cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 58
Set Date
The "Set date" parameter allows you to change the system date of the
Apollo 4.
The date format shown depends on the selected "Country" parameter.
Regardless of the format, the order of data to be changed (day - month - year)
always follows the same routine as shown below. (Figure 9 l)
The date range available is from January 1, 1970, to December 31, 2069.
If an invalid date entry is made, the display shows "Invalid input!"
After pressing the key the parameter may be set again.
Date changes in the software will only influence the date on the printout but not
affect the system date as stored in the setup.
The current field to be changed is flashing in the display.
9 Printer info
10 Set date
11 Set time
Day
Set date
31.xx.xxxx
*
*
*
Set date
01.xx.xxxx
Confirmation
Set date
xx.xx.xxxx Yes
Set date
xx.xx.xxxx No
Month
Set date
xx.12.xxxx
*
*
*
Set date
xx.01.xxxx
Year
Set date
xx.xx.2069
*
*
*
Set date
xx.xx.1970
Fig. 9 l Set system date
58cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 59
Set Time
The "Set time" parameter allows you to change the system time of the
Apollo 4.
The time format shown in the display depends on the selected "Country"
parameter.
Time changes in the software will only influence the printout but not affect the
system time of the printer. The changed time will neither be shown in the
display nor be stored in the printer setup.
The current field to be changed is flashing in the display.
10 Set date
11 Set time
12 Character set
Hour
Set time
23.xx.xx
*
*
*
Set time
00.xx.xx
Confirmation
Set time
xx.xx.xxYes
Set time
xx.xx.xxNo
Fig. 9 m Set system time
Minute
Set time
xx.59.xx
*
*
*
Set time
xx.00.xx
Second
Set time
xx.xx.59
*
*
*
Set time
xx.xx.00
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Page 60
Character Set
Before starting to operate the Apollo 4, the "Character set" of the printer
should be adapted to the character set of the computer.
Adjustment via software is not possible, however, for characters which are not
included in the selected fonts the Unicode character table can be used.
The character set tables are included in Appendix A.
Default Setting : Windows 1252
11 Set time
12 Character set
13 Format card
Selection
Character set
Windows 1252
Character set
Windows 1250
Character set
ISO 8859-1
Character set
Codepage 850
Character set
EBCDIC
Character set
Macintosh
Character set
Codepage 852
Character set
ISO 8859-8
Confirmation
Character set
xxxxxxxYes
Character set
xxxxxxxNo
Fig. 9 n Set "Character set" parameter
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Page 61
Format Card
The "Format card" facility may be used to delete all stored data from a memory
card, for instance PC card, PCMCIA card, etc. (optional)
The delete process will format the card. Therefore, this option may also be
used to prepare new memory cards for operation.
12 Character set
13 Format card
14 Copy memory card
Format card
Format card
Format card
xxxx yyyy OK
No
Yes
xxxx ... Type of card
(e.g. sRAM)
yyyy ... Memory capacity
(e.g. 128 KB)
Fig. 9 o Delete/Format a memory card
If the procedure has been started without having a card installed the display will
show "No card".
Pressing the key will skip to the following parameter.
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Page 62
Copy Memory Card
The "Copy memory card" facility may be used to copy information from one
memory card, for instance PC card, PCMCIA card, etc., onto another one.
F
13 Format card
14 Copy memory card
15 Backfeed
Before starting the duplication, the source card has to be installed.
Fig. 9 p Copy memory card
The duplication is carried out file by file. This allows the usage of memory
cards with different capacities.
When the duplicate card cannot store any more information the display shows
"Card full".
Selection
Copy emory card
Copy memory card
Yes
Copy memory card
Insert dest.
No
Insert source
card
Copy memory card
Insert source
Insert card
to be copied
no
All files
copied ?
yes
If data with a capacity of more than 1Megabyte has to be copied, the
duplication process will be divided into several cycles. Alternately, the printer
display will ask to insert either the source card or the duplicate card.
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Page 63
Backfeed
In the cut mode
(Apollo 4/200C, Apollo 4/300C)
, the material will be stopped in
a position where the front edge of the following label has already been
forwarded over the print line. The Apollo 4 will carry out a backfeed of the
label material from its cut position to the print line. Thus, the next label can be
printed all at once.
The backfeed will be performed independent of the label design if the
parameter is set on "always". If the setting is on "smart", the backfeed will only
be performed if the front label is in its cut position and the Apollo 4 has not yet
received all of the data for printing the following label. Otherwise, the print of
the second label will be started, but only completed after the first one has been
picked up. Smart backfeed can cause flaws in the printed image.
Default Setting : smart
14 Copy memory card
Selection
Backfeed
15 Backfeed
16 Debug mode
smart
Backfeed
always
Confirmation
Backfeed
xxxYes
Backfeed
xxxNo
Fig. 9 q Set "Backfeed" parameter
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Page 64
Debug Mode
The "Debug mode" represents a tool for the firmware programmer.
It will help to recognize faults and their possible sources beyond standard error
messages.
For standard use of the printer, the parameter should always be switched OFF.
Default Setting : Debug mode OFF
15 Backfeed
16 Debug mode
17 Tear-off position
Selection
Debug mode
Off
Debug mode
On
Confirmation
Debug mode
xxxYes
Debug mode
xxxNo
Fig. 9 r Set "Debug mode"
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Page 65
Tear-off Position
If the "Tear-off position" is active, an additional feed forward will take place after
completion of the print job. This makes it possible to tear off the last label at
the tear-off plate. After starting a new print job, first the label material will be
fed back until the front edge of the first label is located at the print line.
If the parameter is OFF, the label dispense stops immediately after the last
label has completely passed the print line.
Default Setting : Tear-off position OFF
16 Debug mode
17 Tear-off position
18
Pause reprint
Selection
Tear-off position
Off
Tear-off position
Ein
Confirmation
Tear-off position
xxxYes
Tear-off position
xxxNo
Fig. 9 s Set "Tear-off position" parameter
65cab - Produkttechnik GmbH / Tharo Systems, Inc.
Page 66
Pause Reprint
After completion of a print job, the print of the last label may be repeated by
pressing the key.
This function may be switched ON or OFF in the "Pause reprint" parameter of
the setup mode.
Default Setting : Pause Reprint ON
17 Tear-off position
18
1 Country
Pause reprint
Selection
Pause reprint
On
Pause reprint
Off
Confirmation
Pause reprint
xxxYes
Pause reprint
xxxNo
Fig. 9 t Set "Pause Reprint" parameter
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Page 67
10 Self Test / Test Print
Start of Test Print
To prepare a test print, load media (labels or continuous paper) which extends over
the entire print width of the Apollo 4.
If you want to perform the test print in thermal transfer mode, also use transfer
ribbon of the maximum width.
During test print, the Apollo will not sense any label gaps. The length of the
F
printout will be about 9 in (230 mm). Endless paper would suit best for test
prints, otherwise, a normal sheet of A4 paper which is cut to a width of 4.6
in (116 mm) can be used in thermal transfer mode.
To initiate a self test printout, press the key when switching on the printer
and keep it pressed down until the system test is completed.
The display shows "Test print", and the Apollo 4 will print an internal test sample
which contains a variety of information about the configuration of the printer as well
as the results of the internal test.
The test printout can also include a range of hardware errors which have occurred
previously, even if they have disappeared again. This information is important for
service purposes and can only be deleted by Technical Support.
The information in the printout is also useful for checking the print quality, such as
differences in the blackness left/right, missing ink dots, etc. It is recommended
you carry out a print test immediately after receiving the printer.
After completing the test print, the Apollo 4 will run the system test once again.
Then, the printer proceeds to ONLINE mode.
To cancel the test print press the key.
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Explanation of the Self Test Printout
1
Firmware version
2
Setup and status
information
4
Available
character sets
5
Test pattern
Fig. 10 Self test printout
3
Bar code with
test information
On the following pages you will find detailed information about the contents of the
test printout.
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1Firmware Version
Type of device, part number, and date of the firmware version.
2Setup and Status Information
Country:Setting of the "Country" parameter
Print mode:Setting of the "Transfer print" parameter
Label sensor:Setting of the "Label sensor" parameter
Interface:Setting of the "Interface" parameter
Cut Position:Setting of the "Cut position" parameter
Peel Position:Setting of the "Peel position" parameter
Printhead Pos. :Setting of the "Printhead position" parameter
Heat level:Setting of the "Heat level" parameter
Test result:Result of the system test. Any errors will be shown coded
Operative time :Cumulative operating time of the printer
Number of labels:Cumulative amount of printed labels
Thermal transfer:Cumulative length of printed material in thermal transfer
Thermal direct :Cumulative length of printed material in direct thermal mode
Date/Time:Setting of system date and system time
Character set:Setting of the "Character set" parameter
Temperature:Printhead temperature
Heat voltage:Current value of heat voltage
Brightness:Service information on brightness used at gap sensor
Peripheral device: Type of device connected to peripheral port
Memory card:Type and capacity of memory card (PCMCIA/PC card)
as four digit hexadecimal numbers. (see Table 10)
(for fault correction see Appendix C)
The letter behind the "/" sign indicates the state of
modification of the hardware. (board)
mode
at Apollo 4/200 and Apollo 4/200C approx. 24V
at Apollo 4/300 and Apollo 4/300C approx. 20V
For the test result, the codes of occurred errors are added up to a four-digit
hexadecimal number to determine the final test result.
For example : A/D converter fault + LCD damaged : Test result = 0024
Type of error
Table 10 Self test - Test result error codes
3Bar Code with Test Information
This special bar code is designed for use by Technical Service. It contains
compressed information about the current configuration of the Apollo 4 as well as
previously occurred faults.
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4Existing Character Sets
No.:Identification No. of the font for programming
Name:Name of font used for internal storing
Type:Method of generating the characters
Description:Font description (size, type)
5Test Pattern
The test pattern field contains seven areas with different stroke patterns.
With these patterns a range of print faults can be analyzed. The printout shows
errors such as varying print intensity which indicates the printhead being
misadjusted or dirty, or missing ink dots causing vertical white lines.
(command T)
Name of command (query sequence) q...CR
(see programming of command T)
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11 Printer Info Display
Viewing the Printer Info Display
Apollo 4 offers a convenient option for retrieving and viewing information about the
printer configuration and occurred hardware problems without using setup mode or
test print mode.
After switching on, or completing the system test or print jobs, the printer is in
ONLINE mode. Pressing the key will switch into OFFLINE mode where the
display shows the status information on five different pages which are accessible
by repeatedly pressing the key.
The printer info display can be exited by pressing the key. (back into
ONLINE mode)
Definition of the Printer Info Display
Printer info
1: RS 232 / RTS/CTS
Fig. 11 a Printer info display 1
On the first page, the selected interface (RS-232, RS-422, RS-485, Centronics)
and, in case of a serial interface, the handshake or protocol (RTS/ CTS or - - - ) will
be shown.
Printer info
2: 9.600
Fig. 11 b Printer info display 2
The second page contains information about the fixed baud rate of the serial
interface. When the parallel interface has been selected (Centronics), the second
page of the display is not applicable and shows three dashes.
Printer info
3: 2.48 / Feb 10 98
Fig. 11 c Printer info display 3
On the third page, the version and the date of the firmware are shown.
The example as shown in Figure 11c represents the firmware version No. 2.48 as
at February 10, 1998.
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Printer info
4: 0000 / 3 / 5 / E
Fig. 11 d Printer info display 4
The fourth page of the info display contains coded informations on the configuration
of the printer and the internal test results in the format "xxxx / y / z / C".
xxxxResult of the system test
The four-digit hexadecimal number contains (coded) hardware faults.
The figure is the same as in the printout of the self test.
For fault encoding see code Table 10 in chapter 10 "Self Test".
The example, as shown in Figure 11d, displays "0000" indicating that
there have been no hardware faults.
yType of peripheral device
0 : Cutter
3 : None fitted
4 : External print start
For example, Figure 11 d : "3" - No peripheral device connected.
zConfiguration setting Transfer print/ Label sensor
The value of z results from adding the code numbers for selected settings.
Transfer print: 1 = ON
Label sensor: 8 = Bottom-Reflect
For example, Figure 11d : "5" - Transfer print ON (1) + Gap sensor (4).
CThe letter behind the "/" sign represents the state of modification of the
hardware. (board)
0 = OFF
4 = Gap sensor
Printer info
5: Windows 1252
Fig. 11 e Printer info display 5
The last of the info pages shows the name of the character set as selected in setup.
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12 Monitor Mode/ ASCII Dump Mode
If programming directly, the monitor mode provides a method to print control
sequences which were received at the interface. The commands will be printed in
text format depending on the selected character set. Error messages will be
printed directly behind the fault, e.g. for unknown commands.
In monitor mode, the Apollo will not recognize gaps between labels nor control the
ribbon feed.
The font used for printouts in monitor mode is suitable to send by facsimile.
F
Start of Monitor Mode/ ASCII Dump Mode
Representation of the Control Characters
For questions or future reference, print and retain one copy of the label format for
each label printed.
To start the monitor mode, press the key while switching on the printer, and
keep it pressed down until the system test is completed. The display shows
"ASCII Dump Mode".
To cancel ASCII Dump mode, press the key.
In monitor mode, the print of data will be started after every four lines of data
received. Therefore, in some cases, the last lines of the label have to be retrieved
by pressing the key.
The control characters (ASCII Code 00 ... 31) as shown in monitor mode printouts
are as follows.
Table 12 Representation of the control characters in monitor mode
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Example of ASCII Dump Mode
The following figures show the "normal" appearance of a printed label, and the
appearance of the same label when its commands are printed in ASCII Dump
mode.
Fig. 12 a "Normal" label
Fig. 12 b The same label as above printed in ASCII Dump mode
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13 Options
Memory Cards
The printers of the Apollo 4 series provide an option for using memory cards to
permanently save graphics, fonts, complete label formats, or database
information. Data transfer may be performed via interface. Alternatively, the
printer is able to read from cards which has been written on in PC card drives
of lap-tops or other computers, etc.
Note : Even though PCMCIA cards are non-volatile memory it is a good
F
Preparing the Memory Card
practice to have a back up in case the original card malfunction.
The Apollo 4 is able to read from PCMCIA version 2.1 compatible sRAM cards
or Flash-EPROM cards. The maximum memory capacity is 16 MegaByte.
123
Fig. 13 a Write protection/ Inserting the battery
The write protection of the card may be activated or deactivated by shifting the
switch (1) located at the front side of the card. The interpretation of the setting
may be read from an imprint (3) on the back of the card.
If you want to format the card or write on it, switch off the write protection.
In case the battery has to be replaced, it is usually found in a slot (2) above the
switch (1).
For replacing or inserting the battery in sRAM cards refer to the instructions of
the manufacturer.
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Installation of the Memory Card
1234
Fig. 13 b Installation of the memory card Fig. 13 c Connecting side
The front side of the memory card (1) is usually marked by the inscription
"MEMORY CARD", and an arrow (2) representing the direction of inserting the card
into the drive. There is also an arrow (4) impressed into the frame of the memory
card slot of the Apollo 4.
Insert the card (1) into the slot (3) so that the front of the card faces the arrow (4).
At the connecting side of the card there are different guides on the top and the
bottom which make it impossible to insert the card incorrectly.
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Formatting the Memory Card
For operation, the memory card first has to be structured internally in a certain
way. Normally, memory cards are already pre-formatted in a suitable manner.
If the card you are using is not formatted at all, the Apollo 4 will bring up one of
the messages "Unknown card" or "Structural err." Then, you may format the
card using one of the following three methods :
1. Formatting the card using a PC card drive of a lap-top and the DOS
command "FORMAT".
2. Formatting the card using the Apollo 4 setup command "Format card".
(see Chapter 9)
3. Formatting the card using the Apollo 4 interface and the printer command
"Mf;name CR".
Writing on the Memory Card
There are also different methods to write onto a memory card.
The easiest way is to copy label formats, graphics, or font files directly onto the
card using a PC card drive of a lap-top or another computer and the DOS
command "COPY".
Another way is to write on the card using the card drive of the Apollo 4 and
transfer the data via interface.
For saving a label, you need to put the label design commands into "brackets"
consisting of "Ms"-commands :
Ms LBL;ABCCommand to save a file called "ABC"
J|
H 100,0,T|
S l1;0,0,68,71,108|Contents of the file "ABC"
T 10,10,0,3,pt15;Memory card|
A 1[NOPRINT]|
Ms LBLEnd of Save File command
After completing the commands the file "ABC" is stored on the card with all
commands from "J" to "A" which describe the label format.
The parameter [NOPRINT] used within the command A line will suppress the
print of the label while saving the file.
Whenever the file "ABC" is called up, exactly one label will be printed.
If you want to print the label in a variable quantity do not use the A command
within the label description.
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Printing from a Memory Card
Using a memory card provides the opportunity to print without a
F
connection of the Apollo 4 to a computer.
Follow the instructions below, after the card has been installed and the printer
has been switched ON :
1. Switch printer into OFFLINE mode by pressing the key.
2. After pressing the key, the file name of the first label saved on the
card will be shown.
3. Using the key and the key, you may scroll up and down the
contents of the card. Confirm the selection by pressing the key.
4. If you have chosen a label with a set number of labels to print, the Apollo 4
will instantly start printing.
5. For labels with a variable number of labels, the top line of the display
shows "Number of labels", the bottom line shows "00001" with the first
figure flashing. (cursor)
Using the key and the key, the figure at the position of the
cursor may be altered. By pressing the key the cursor can be moved
on to the next figure. After confirming of the last figure, the Apollo 4 starts
to print.
6. To pause the selection of a label or the input of the number of labels you
may press the key.
The data saved on the card is also accessible via interface and computer.
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Keyboard Adapter
The keyboard adapter option offers to connect the Apollo to a standard PC
keyboard or any other compatible input device (e.g. a bar code scanner) via its
serial interface. Using the keyboard, print jobs of an internal PC card may be
loaded and variable data may be altered. Input data requests as well as data
received from the keyboard will be shown in the display of the Apollo.
The keyboard adapter is designed for use with all keyboards which fulfill the
following requirements : MF-2 compatible, having a 5pin DIN plug, supporting
code set 3, and also operating with a maximum of 15 kBaud.
The current consumption of the connected keyboard or scanner must not
F
Installation of the Keyboard Adapter
exceed 100 mA.
1 - 25 pin SUB-D plug
2 - 5 pin DIN connector
12
Fig. 13 d Keyboard adapter
1. Change the interface setting to "RS232C, 9600 Baud, RTS/CTS" and
confirm.
2. Connect the 25 pin plug (1) of the keyboard adapter to the serial interface
connector at the rear of the printer.
Make sure that the printer is switched OFF !
3. Connect the keyboard to the 5 pin DIN connector (2) of the keyboard
adapter.
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Key Assignment
The Apollo 4 can easily be adjusted to the keyboard configuration of the
particular country by using the setup parameter "Country". For each of the
available settings the Apollo 4 has a different table of key assignment, which,
generally, complies with the assignment under Microsoft DOS.
The [ALTGR] key has no function. Therefore, all signs which are located on
the right hand side of the key opposite of the normal characters (e.g. { } [ ] \)
can be generated by pressing the [ALT] key. A few of the other special signs
(e.g. ¨ × ÷) may also be generated the same way. (see Appendix A Table A-3a)
Other special characters (e.g. ñ ç ) can be generated by inserting two
characters one after the other, where the second input is a combination with
the [ALT] key. (see Appendix A Table A-3b)
Some of the special characters cannot be shown in the display of the printer. In
that case, the Apollo 4 will use a character which looks similar to the required
character.
When using a scanner, the character set of the scanner has to be the same as
F
Special Key Functions
[F1]To enter the list of labels stored on the memory card.
[F2]To repeat the print of the last label. (as command A 1 CR)
[F3]To repeat the print of the last label including a new enquiry for variable data.
[Shift]+[F5]To start the monitor mode/ASCII dump mode.
[Shift]+[F6]To start the self test printout.
[F7]Printer Info Display
[F8]Form feed
[ENTER] orWithout a current print job : to switch between ONLINE and OFFLINE;
[RETURN]While processing a print job : to confirm the data input.
[ESC]To cancel the data input.
[SPACE]While printing same effect as PAUSE.
[Shift]+[Del]To delete the input line.
[á],[â]To scroll up/down the list of labels on the memory card.
used by the Apollo 4.
(while printing same effect as CANCEL)
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Appendix A - Character Tables
Setup Selectable Character Tables
Table A-1 a Character set "Windows 1252"
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Table A-1 b Character set " Windows 1250"
A-2
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Table A-1 c Character set " ISO 8859-1"
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Table A-1 d Character set "Codepage 850"
A-4
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Table A-1 e Character set "EBCDIC"
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Table A-1 f Character set "Macintosh"
A-6
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Table A-1 g Character set "Codepage 852"
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Table A-1 h Character set "ISO 8859-8"
A-8
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Unicode Tables
Table A-2 a "Unicode" ( 0000 - 00FF )
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Table A-2 b "Unicode" ( 0100 - 01FF )
A-10
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Table A-2 c "Unicode" ( 2000 - 20FF )
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Table A-2 d "Unicode" ( 2100 - 21FF )
A-12
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Special Characters - Keyboard Adapter
Characters
[ALT] + Key ...
Table A-3aSpecial characters as used by the keyboard adapter
with reference to different country settings
Use with the [ALT] key
| / |,| * | ... Keys of the numeric keyboard
GR : DeutschlandSF :Suisse
FR :FranceBE :Belgie
UK :United KingdomSU :Suomi
US :USAIT :Italia
SG : SchweizSP :España
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ZZZ1 Z2ZZ Z1 Z2ZZZ1 Z2ZZ Z1 Z2
A-14
F
Table A-3bSpecial characters as used by the keyboard adapter
which may be generated by inserting two characters
one after the other
To generate the character ZZ : 1st character [Z1] - 2nd character [ALT-Z2]
For example : For "ñ" : 1st character [~] - 2nd character [ALT-n]
For inserting the Z1 character, you may use the information as in Table A-3a.
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Appendix B - Pin Assignment of the Interface Connectors
Pin Assignment of the Serial Interface Connectors
The Apollo 4 provides a 25 pin SUB-D connector for the serial interfaces which
are internally available, i.e. RS-232, RS-422 and RS-485.
Pin 1Pin 13
Pin 14Pin 25
Fig. B-1 Connector of the serial interface (rear of the printer)
PinSignalFunction
1CGProtective Ground
2TxDTransmit Data (RS-232)
3RxDReceive Data (RS-232)
4RTSRequest to send
5CTSClear to send
7GNDLogic Ground
9TDATA+Transmit Data (RS-422, RS-485)
10TDATA-Transmit Data (RS-422, RS-485)
18RDATA+Receive Data (RS-422, RS-485)
19RDATA-Receive Data (RS-422, RS-485)
20DTRData Terminal Ready
Table B-1 Signals of the serial interface connector
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Interface Cable for RS-232
The following chapter shows some typical RS-232 interface cable configurations. Note, that the pin assignment may vary for different computers. If you
have any problems with the connections, contact the manufacturer of your
computer on the pin assignment of the interface. Use the pin assignment of
the printer as shown in Table B-1 to obtain a suitable cable.
PCApollo 4
11
23
32
520
77
64
85
20
25 pin connector25 pin plug
Fig. B-2 Interface cable with 25 pin computer connector
for RS-232 with protocol " ---" or "XON/XOFF"
PCApollo 4
22
33
57
820
14
45
6
9 pin connector25 pin plug
Fig. B-3 Interface cable with 9 pin computer connector
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for RS-232 with protocol " ---" or "XON/XOFF"
Page 99
PCApollo 4
11
23
32
45
54
77
6
8
20
25 pin connector25 pin plug
Fig. B-4 Interface cable with 25 pin computer connector
Fig. B-5 Interface cable with 9 pin computer connector
for RS-232 with protocol " RTS/CTS" or "XON/XOFF"
PCApollo 4
22
33
57
75
84
1
4
6
9 pin connector25 pin plug
for RS-232 with protocol "RTS/CTS" or "XON/XOFF"
Interface Cable for RS-422/ RS-485
To control the Apollo 4 by RS-422/ RS-485 interface, only the signals
TDATA+, TDATA-, RDATA+, and RDATA- are necessary.
Check the pin assignment of the interface of your computer, and use the
pin assignment of the printer as shown in Table B-1 to obtain a suitable
cable.
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Pin Assignment of the Parallel Interface Connector
The Apollo 4 provides a 36 pin connector for the parallel Centronics interface.
Pin 18Pin 1
Pin 19Pin 36
Fig. B-6 Centronics interface connector (rear of the printer)
PinSignalPinSignalPinSignalPinSignal
1/STROBE10/ACKNLG19GND28GND
2D ATA 111BUSY20GND29GND
3D ATA 212PE21GND30G N D
4D ATA 313SLCT22GND31nc
5D ATA 414nc23GND32nc
6D ATA 515nc24GND33nc
7D ATA 616GND25G ND3 4nc
8D ATA 717nc26GND35nc
9D ATA 818nc27GND36nc
Table B-2 Signals of the Centronics interface
Centronics Interface Cable
The cables used for Centronics interface connectors are standard cables, so
that normally there are no problems with the external control of the Apollo 4.
In the event of any difficulties, consult the manufacturer of your computer on
the pin assignment of the computer's interface. Use the pin assignment of the
printer as shown in Table B-2 to obtain a suitable cable.
B-4cab - Produkttechnik GmbH / Tharo Systems, Inc.
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