CAB A3, A6, A4, A3/200, A3/300 Operator's Manual

...
Thermal Transfer Printer
/ /
Operator's Manual
Edition 4/03
Gesellschaft für Computer- und Automations­Bausteine mbH & Co KG cab-Produkttechnik GmbH & Co KG Postfach 19 04 D-76007 Karlsruhe Wilhelm-Schickard-Str. 14 D-76131 Karlsruhe Telefon +49 (0) 721 / 66 26-0 Telefax +49 (0) 721 / 66 26-249 http://www.cabgmbh.com e-mail : info@cabgmbh.com
copyright by cab / 9008298 / N16 / 1 Angaben zu Lieferumfang, Aussehen, Leistung, Maßen und Gewicht entsprechen unseren Kenntnissen zum Zeitpunkt der Drucklegung. Änderungen sind vorbehalten. All specifications about delivery, design, performance and weight are given to the best of our current knowledge and are subject to change without prior notice.
2 cab Produkttechnik GmbH & Co KG
A3 / A4 / A6
Thermal Transfer Printer
Thermal Transfer Printer
Operator's Manual
Operator's Manual
All rights reserved, including those of the translations.
No part of this manual nor any translation may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the express written permission of cab Produkttechnik GmbH & Co KG Karlsruhe.
Edition 4/03 Printed in Germany
3cab Produkttechnik GmbH & Co KG

Table of Contents

Table of Contents
Trademarks .................................................................................................................................... 6
A General Guide to the Documentation........................................................................................ 7
1. Product Description ................................................................................................................ 8
General Information .................................................................................................................. 8
Printer Types ............................................................................................................................. 9
Particular Features A3/200P, A3/300P .................................................................................... 10
Characteristics of the Thermal Printhead ................................................................................ 10
Compliances ............................................................................................................................ 11
Instructions for the Lithium Battery ........................................................................................... 11
Technical Specifications ....................................................................................................... ... 12
Options ................................................................................................................................... 15
External Media Unwinder/Rewinder .................................................................................. 15
Cutter Unit ........................................................................................................................ 16
Memory Card ................................................................................................................... 16
External Keyboard ............................................................................................................ 16
Interface Extensions ......................................................................................................... 16
Print Media .............................................................................................................................. 17
Print Media for Direct Thermal Printing ............................................................................. 18
Print Media for Thermal Transfer Printing ......................................................................... 18
Label / Tag Media Specifications ...................................................................................... 19
Transfer Ribbon................................................................................................................ 20
Software .................................................................................................................................. 21
2. General Safety Instructions .................................................................................................. 22
3. Unpacking .............................................................................................................................. 22
Delivery Contents .................................................................................................................... 22
Removing the Securing Devices ............................................................................................. 23
4. Printer Component Location ................................................................................................ 24
5. Connecting the Printe ........................................................................................................... 30
Connection to Power Supply ................................................................................................... 30
Connection to a Computer ...................................................................................................... 31
Switch on the Printer ............................................................................................................... 32
6. Control Panel ......................................................................................................................... 34
Use of the Control Panel ......................................................................................................... 34
Structure of the Control Panel ................................................................................................. 35
Functions of the Control Panel during Printing ........................................................................ 36
Functions of the Control Panel in the Offline Menu.................................................................. 39
7. Media Loading ....................................................................................................................... 42
General Information ................................................................................................................ 42
Preparation for Tear-Off Mode / Rewind Mode ........................................................................ 43
Loading Labels ........................................................................................................................ 44
Loading Labels from Roll ....................................................................................................... .44
Adjustment of the Printhead Support ....................................................................................... 49
Loading Fanfold Labels ........................................................................................................... 50
Loading Transfer Ribbon .........................................................................................................52
Adjustment of the Transfer Ribbon .......................................................................................... 54
4 cab Produkttechnik GmbH & Co KG
Table of Contents
8. Printer Configuration ............................................................................................................ 56
Overview ................................................................................................................................. 56
Local Settings ......................................................................................................................... 58
Machine Parameters ............................................................................................................... 60
Print Parameters ............................................................................................................... ...... 64
Interfaces ..................................................................................................................... ........... 68
Security ................................................................................................................................... 70
9. Test Options .......................................................................................................................... 72
Overview ................................................................................................................................. 72
Short Status ............................................................................................................................ 74
Status Print.............................................................................................................................. 76
Font List .................................................................................................................................. 78
Device List .............................................................................................................................. 80
Printhead Profile ..................................................................................................................... 82
ASCII Dump (Monitor) Mode ................................................................................................... 84
Test Grid ................................................................................................................................. 86
Label Profile ............................................................................................................................ 88
10. Memory Cards ....................................................................................................................... 90
Installation and Removing the Memory Card ........................................................................... 91
Preparing the Memory Card .................................................................................................... 92
Writing to the Memory Card .................................................................................................... 92
Memory Card Options in the Offline Menu............................................................................... 93
Overview ....................................................................................................................... ... 93
Label from Card ............................................................................................................... 94
Print Directory .................................................................................................................. 95
Copy Memory Card .......................................................................................................... 96
Format Card .....................................................................................................................98
ASCII Dump (Card) .......................................................................................................... 99
11. External Keyboard ............................................................................................................... 100
Connecting the External Keyboard ......................................................................................... 100
Key Assignment ..................................................................................................................... 101
Special Key Functions ............................................................................................................101
Special Characters Available with an External Keyboard ........................................................ 102
Appendices
Appendix A - Operation in Peel-off Mode .................................................................................. A-1
Components for the Peel-off Mode......................................................................................... A-1
Preliminary Tests .................................................................................................................... A-2
Printer Configuration .......................................................................................................... .... A-2
Loading Labels ....................................................................................................................... A-3
Operation ............................................................................................................................... A-3
General Information ......................................................................................................... A-3
Modes of Operation ......................................................................................................... A-4
Pin Assignment of the Peripheral Interface............................................................................. A-5
Explanation of the Signals ............................................................................................... A-7
Circuit Diagram of Inputs ................................................................................................. A-8
Examples for External Circuits......................................................................................... A-8
Circuit Diagram of Outputs ............................................................................................ A-10
5cab Produkttechnik GmbH & Co KG
Table of Contents / Trademarks
Appendix B - Pin Assignment of the Interface Connectors ..................................................... B-1
Pin Assignment of the RS-232 Interface ................................................................................. B-1
Interface Cable for RS-232 .................................................................................................... B-2
Pin Assignment of the Parallel Interface Connector................................................................ B-3
Parallel Interface Cable .......................................................................................................... B-3
Appendix C - Error Messages / Problem Solution .................................................................... C-1
Error Messages ......................................................................................................................C-1
Recoverable Errors ......................................................................................................... C-1
Non-Recoverable Errors .................................................................................................. C-2
Errors during System Test ............................................................................................... C-2
List of Error Messages..................................................................................................... C-3
Problem Solution ....................................................................................................................C-7
Appendix D - Maintenance / Cleaning ....................................................................................... D-1
General Cleaning ................................................................................................................... D-1
Cleaning the Print Roller ...................................................................................................... .. D-1
Cleaning the Printhead ...........................................................................................................D-2
Cleaning the Label Edge Sensor A3/A4 ................................................................................. D-3
Appendix E - Replacing Assembly Units ................................................................................... E-1
Replacing the Prinhead A3/A4................................................................................................ E-1
Replacing the Prinhead A6 ..................................................................................................... E-4
Replacing the Print Roller and the Rewind Assist Roller......................................................... E-6
Appendix F - Firmware Updates ................................................................................................ F-1
Index
EU - Conformity Declaration

Trademarks

Centronics ® is a registered trademark owned by Centronics Data Computer Corporation.
Macintosh-Computer is a product of Apple Computer, Inc. Microsoft ® is a registered trademark owned by Microsoft Corporation. Bitstream ® is a registered trademark owned by Bitstream Inc. Speedo  is a registered trademark owned by Bitstream Inc. TrueType  is a registered trademark owned by Apple Computer Inc. EASYLABEL® is a registered trademark owned by Tharo Systems, Inc.
6 cab Produkttechnik GmbH & Co KG

A General Guide to the Documentation

A General Guide to the Documentation
This manual contains the description and usage instructions for the A3, A4 and A6 printers.
For detailed technical information on programming of the A3, A4 and A6, a separate Programming Guide is available on request. For specific information on maintenance and repair of the printers, separate Service/Maintenance Manuals are available.
The first few chapters cover general information which is necessary for unpacking and setup of the printer, including ribbon and media loading. Chapter 5 covers the connection and usage of optional equipment that may be attached to the printer.
In the appendices, additional information such as cabling specifications, error messages and problem resolution, and maintenance/cleaning instructions are included.
Please take special note of the specifications for suggested print media and the references to cleaning the printer, to prevent damage, poor quality printing and avoidable failures of your printer.
Every effort has been made in the creation of this manual to provide as much information as possible in a form that is both understandable and useful.
We welcome your comments and suggestions regarding additions or corrections to improve future editions of this manual.
NOTICE ! The figures in this manual normally show the Transfer Printer A4 ! If there are important differences between the printer types you will find a notice !
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1. Product Description

1. Product Description

General Information

A3, A4 and A6 are innovative printers which may be used in either direct thermal or thermal transfer mode. They offer a high resolution with virtually an unlimited variety of printout designs. The center mounting plate is made of die-cast aluminum which makes it very robust and resistant to bending. By using 32 bit-processors from Motorola and the internal memory of 8 MB (A3) or 16 MB (A4, A6), very long large labels (up to a length of 39 in / 1000 mm) can be printed quickly. As standard equipment, the printers have a bi-directional parallel and a serial RS-232-interface. An optional RS-422/485-interface, USB-interface or ethernet-interface can be installed. The printers auto-sense which interface is actually used. Furthermore the printers have a keyboard interface to connect a standard keyboard as well as a bar code scanner. By using a memory card it is possible to print and to enter variable data without any connection to a computer. The ranging power supply (100-240VAC) allows the printers to be used around the world without re-configuration. The operation and usage of the printers is simple and comfortable. All printer settings can be carried out with the Navigator Pad. To ease the operation the active key is marked in the several operating modes. The graphic LCD display keeps the operator constantly informed about the current status of the printer. The modular design of the printers guarantees efficient service. A special feature of the A3 printers is the possibility to change between the 203 dpi-printhead and the 300 dpi-printhead easily, with a minimum amount of time and effort. Additional accessories are external un- and rewinders as well as various label/ tag cutter.
8 cab Produkttechnik GmbH & Co KG

Printer Types

A3, A4 and A6 printers are available in the following three equipment variations: for tearing-off, internal rewinding or peeling-off the labels. Moreover A3 and A4 printer types with different printhead resolutions are offered. This results in the following product range :
Basic Devices :
Printer types for tearing-off the labels :
A3/200 : with 203dpi printhead A3/300 : with 300dpi printhead
A4/300 : with 300dpi printhead A4/600 : with 600dpi printhead
A6/300 : with 300dpi printhead
R-Versions :
Printer types for internal rewinding of the labels :
A3/200R : with 203dpi printhead and internal rewinder A3/300R : with 300dpi printhead and internal rewinder
A4/300R : with 300dpi printhead and internal rewinder A4/600R : with 600dpi printhead and internal rewinder
A6/300R : with 300dpi printhead and internal rewinder
1. Product Description
P-Versions :
Printer types for peeling-off the labels :
A3/200P : with 203dpi printhead, internal rewinder and present sensor A3/300P : with 300dpi printhead, internal rewinder and present sensor
A4/300P : with 300dpi printhead, internal rewinder and present sensor A4/600P : with 600dpi printhead, internal rewinder and present sensor
A6/300P : with 300dpi printhead, internal rewinder and present sensor
9cab Produkttechnik GmbH & Co KG
1. Product Description

Particular Features A3/200P, A3/300P

The P-versions of the printers are specificly developed for operation in the peel-off mode and they are equipped with dispense edge and present sensor as standard. In the peel-off mode the labels are removed from the silicon liner immediately after printing, and then available in a dispense position ready for further processing. The sensor, which is attached to the printer by the peripheral connector, indicates the presence of a label, and pauses the printing process until the label is removed. After taking the label from the dispense position the next label will be printed. To guarantee a maximum of reliability in the peel-off mode the printers are additionally equipped with a pair of rollers to cause the dispense tension.
NOTICE ! In the delivery state, A3 is configured in such a way, that the print speed in the peel-off mode is limited to maximum 100mm/s. When using smaller labels or supply rolls with a small outside diameter it is possible to increase the print speed for the peel-off mode. We recommend to carry out preliminary tests with speed limitation switched off (see printer configuration) !
At A4/300P, A4/600P and A6/300P there is no limitation of the print speed in the peel-off mode.

Characteristics of the Thermal Printhead

CAUTION ! The thermal printhead is the most sensitive part of your printer. Please pay special attention to the following guidelines:
1) The glass cover on the printhead must not be touched with the hand. Also, do not use sharp objects (knives, screwdrivers, etc) to clean the printhead.
2) Ensure that the printhead is properly adjusted at all times.
3) Make sure that there are no high spots or debris on your media to lodge on or damage the printhead. The label surface must be smooth. Lower grade direct thermal paper is very rough and will act like sandpaper on the head, reducing the head's lifetime. Do not use low grade stock.
4) Clean the head at each change of ribbon, or with each new roll of direct thermal media, with a special cleaning pen, or a cotton swab with isopropyl alcohol.
5) Print with the lowest possible head temperature to increase the life of the printhead.
6) When changing the printhead, first turn the power off and disconnect the power cord. Then, place a clean paper towel or tissue under the head to provide a clean surface for it to rest on. When removing the head, hold it on the sides only.
Failure to observe the instructions above can lead to a reduced printhead life.
10 cab Produkttechnik GmbH & Co KG

Compliances

The device complies with the following safety regulations :
CE : The printer complies with the following safety requirements
- EC Low Voltage Directive (73/23/EEC)
- EC Machinery Directive (98/37/EEC)
- EC Electromagnetic Compatibility Directive (89/336/EEC)
FCC : The device complies with the requirements of the FCC
regulations part 15 for class A computers. Under disadvantageous circumstances, the operation of these devices may cause interference with radio or TV reception, which has to be eliminated by the operator.
WARNING !
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Instructions for the Lithium Battery

1. Product Description
The PCB of the printer is equipped with a Lithium battery.
Take necessary precautions against a possible short circuit if the battery is not fully discharged. Properly remove the battery should the printer be scrapped.
11cab Produkttechnik GmbH & Co KG
1. Product Description

Technical Specifications

Printhead
Printhead Type : Direct thermal or thermal transfer Printhead Model : A3, A6 : Thick film transfer printhead
Printhead Resolution : A3/200 :203 dpi = 8 dots / mm
Number of dots/line : A3/200 :832
Print Speed : A3/200 :
for peel-off mode : On A3 the print speed is limited to maximum 4 ips (100mm/s) as
Print Width : A3/200 :up to 4.1 in (104 mm)
A4 : Thin film transfer printhead
A3/300 :300 dpi = 11.8 dots / mm A4/300 :300 dpi = 11.8 dots / mm
A4/600 :600 dpi = 23.6 dots / mm A6/300 :300 dpi = 11.8 dots / mm
A3/300 :1280 A4/300 :1248
A4/600 :2496 A6/300 :1920
2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)
A3/300 :
2,3,4,5,6 ips (50,75,100,125,150 mm/s)
A4/300 :
2,3,4,5,6,7,8,9,10 ips (50,75,100,125,150,175,200,225,300 mm/s)
A4/600 :
2,3,4 ips (50,75,100 mm/s)
A6/300 :
2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)
standard
A3/300 :up to 4.25 in (108.4 mm) A4/300 :up to 4.15 in (105.6 mm)
A4/600 :up to 4.15 in (105,6 mm) A6/300 :up to 6.4 in (162,6 mm)
Media
Material : Standard Labels and Cardboard / Tags
Media Type : die cut labels, continuous paper Media Winding : face-in or face-out on the roll Supply roll Diameter : up to 8.2 in (210 mm) Core Diameter : 1.5 to 3 in (38.1-76 mm)
Direct Thermal, Thermal Transfer and various Synthetics including: thermal transfer plaincoated papers, vinyl, Mylar, metalized paper, non­woven fabric, fine woven fabric, thermal visible light scannable paper, infrared scannable paper, thermal ticket/tag stock, thermally sensitive plastic stock.
12 cab Produkttechnik GmbH & Co KG
Material thickness : 0.003-0.012 in (0,07-0,3 mm) Weight : 60-300 g/sqm Material Width : A3, A4 : 4.7 in (120 mm)
A6 : 7.1 in (180 mm)
Media Width : A3, A4 : .5 to 4.6 in (12-116 mm)
A6 : 2 to 6.9 in (50-176 mm)
for peel-off mode : A3, A4 : 1 to 4.6 in (25-116 mm)
A6 : 2 to 6.9 in (50-176 mm)
Media Height : A3, A4/300 : .2 to 39 in (5-1000 mm)
A4/600 : .2 to 9.8 in (5-250 mm) A6 : .24 to 39 in (6-1000 mm)
for peel-off mode : A3, A4 : .5 to 7.9 in (12-200 mm)
A6 : 1 to 7.9 in (25-200 mm)
Internal Rewinder : to rewind media or the liner in peel-off mode
Core Diameter : 1.5 (38.1mm) Rewind Diameter : up to 5.7 in (145 mm) Label side : out
Transfer Ribbon
Inkside : in or out Outer Diameter : up to 3.1 in (80 mm) Core Diameter : 1 in (25 mm) Length : up to 1650 in (500 m) Width : A3, A4 : up to 4.5 in (114 mm)
A6 : up to 6.5 in (165 mm)
1. Product Description
Media Edge Sensor
Distance to paper edge : .16-2.3 in (4-57,5 mm) Material recognition : Gap sensor ("see-through"), Bottom-reflective sensor
Electronics
Processor : A3 : 32 Bit Motorola Coldfire / 64 MHz
Internal Memory (RAM) : A3 : 8 MB
Slot for memory card : CompactFlash Type 1 up to 64 MB Real time clock : Printout of time and date Control panel :
A4, A6 : 32 Bit Motorola Coldfire / 144 MHz
A4, A6 : 16 MB
Navigator Pad with the active key illuminated indicating operating mode Lighted graphic LCD display LCD can be set to display in different languages
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1. Product Description
Interfaces
Standard :
serial : RS-232 8 Bit; 1,200-230,400 Baud parallel : Centronics bi-directional (IEEE 1284 Nibble mode) USB (Master) : for keyboard / scanner peripheral connection : for cutter / present sensor
Optional :
serial : RS-422/485 8 Bit; 1,200-230,400 Baud USB (Slave) : for PC connection Ethernet : 10/100 Base T Twinax/Coax Converter : for IBM connection
Contents of the Print Image
Text Fields : max. 250 Graphic Elements : max. 200 Bitmap Graphics : max. 128 (100 several graphics in memory) Barcode Fields : max.100
Fonts
Available Fonts : 5 Bitmap fonts incl. OCR-A and OCR-B
Character Sets : Windows : 1250 bis 1257
Font Size :
Bitmap fonts : Width and height .04 to .1 in (1 - 3 mm)
Scaleable fonts : Width and height .035 to 5 in (.9 - 128 mm)
Font style : reverse, bold, italic, underlined, outlined, grey, vertical Font rotation :
Bitmap fonts : 0°, 90°, 180°, 270° Scaleable fonts : 360° in 1° increments
Graphics
Graphic elements : line, box, circle, ellipse, fill-in segment, arrow Graphic file types : .PCX, .IMG, .BMP, .TIF, .GIF and .MAC Graphic files
Barcodes
Lineare Codes : Code 39, Code 93, Code 128 A,B,C, Codabar, EAN 8, EAN 13, EAN
2-D Codes : Data Matrix, PDF417, Micro PDF, UPS Maxicode, QR-Code
3 scaleable fonts (Speedo) internal Additional Speedo and TrueType fonts may be downloaded
DOS 437, 737, 775, 850, 852, 857, 862, 864, 866, 869 EBCDIC 500, ISO 8859-1 bis -10, ISO 8859-13 bis -16, Macintosh Roman, DEC MSC, KOI8-R, Win OEM 720, UTF-8
Width and height are selectable up to 10.
Width and height are individually changeable.
128, EAN/UCC 128, EAN/UPC Anhang 2, EAN/UPC Anhang 5, FIM, HIBC, Interleaved 2/5, Ident-/Leitcode der Deutschen Post AG, Jan 8, Jan 13, MSI, Plessey, Postnet, UPC A, UPC E
Bar code height, module width and ratio are variabe, with/without check digit, human readable character, start/stop character
14 cab Produkttechnik GmbH & Co KG
1. Product Description
Control / Test
Stop of print : Ribbon out
Test options : System test when powering on including a printhead test
Status messages : Counter of the printed length, counter of the operating hours
Others
Dimensions : A3, A4 : H: 10.8 in (274mm) W: 9.5 in (242mm) D: 17.6 in (446mm)
Weight : A3, A4 : 22 lb. (10 kg)
Operating Voltage : 100-240 V A.C. / 50-60 Hz Maximum Power Input : A3 : 250 W
Environment :
Operation : at 50° to 95° F (10 to 35°C) at a humidity of 30 to 85% Transport : at -13° to 158° F (-25 to +70°C) at a max. humidity of 95%
Storage : at 41° to 104° F (5 to 40 °C) at a humidity of 5 to 85%
Paper / fanfold paper out Printhead open
short status, status print, font list, device list, printhead profile, label profile, test grid, ASCII dump mode
A6 : H: 10.8 in (274mm) W: 11.9 in (302mm) D: 17.6 in (446mm)
A6 : 31 lb. (14 kg)
A4, A6 : 500 W
non-condensing

Options

External Media Unwinder/Rewinder
For operating large print jobs, external unwinders and rewinders are available to handle big label rolls :
External Rewinder ER1 (up to 8.3in (210mm) diameter) x x -
External Rewinder ER2 (up to 8.3in (210mm) diameter) - - x
External Rewinder ER4 (up to 11.8in (300mm) diameter) x x -
External Rewinder ER6 (up to 11.8in (300mm) diameter) - - x
External Unwinder EU4 (up to 11.8in (300mm) diameter) x x -
External Unwinder EU6 (up to 11.8in (300mm) diameter) - - x
A3 A4 A6
15cab Produkttechnik GmbH & Co KG
1. Product Description
Cutter Unit
With the cutter unit installed, labels or continuous media may be cut when desired. Cutter options include a choice of: after each label, after a specific quantity of labels, or at the end of a print job. For cutter operation, the printer firmware will extend the label for cutting based on specified displacements, then automatically backfeed the label, so that after making a cut, the label roll will be repositioned and ready for printing the next label. The cutter is powered directly by the printers peripheral connector.
Cutter 1 (up to 200g/sqm) x x -
Cutter 2 (up to 300g/sqm) - - x
Cutter 5 (up to 300g/sqm) x x -
Memory Card
The printer includes an option for using memory cards in order to permanently store graphics, fonts or whole label formats. The data can be downloaded via any of the printers data interfaces. CompactFlash Type 1 cards with a maximum capacity of 64 MB are accepted. Using a memory card, the printer can be operated without being connected to a computer which represents a great advantage regarding the flexibility.
External Keyboard
A3 A4 A6
The keyboard connector allows you to connect your printer to an USB keyboard. This will allow you to input variable data to a format stored on a memory card.
Interface Extensions
The printer is equipped with a slot to connect an additional interface. It is possible to install a RS-422/485 interface, an USB interface or an ethernet interface allowing the printer to be connected to several different types of interfaces and networks.
16 cab Produkttechnik GmbH & Co KG

Print Media

The A3, A4 and A6 printers can be run in a direct thermal or thermal transfer mode.
For direct thermal mode, the label material must be specifically designed for this use. The printout is created directly on the paper, as the paper reacts with the heat of the printhead and results in the darkening of the material.
Driving the printer in thermal transfer mode requires standard paper labels and the addition of thermal transfer ribbons. The printout is created by heating the ribbon with the printhead, resulting in a transfer of color from the ribbon onto the labels.
The printers allow for regulating the required heat setting through the software, which offers a wide range of printing possibilities.
A3, A4 and A6 are able to print on labels and continuous media, with a maximum supply roll diameter of 8.2" (210 mm). The minimum core diameter is 1.5" (38.1mm).
Top of form (label edge) detection is accomplished with a moveable photocell, which is driven by the internal processor of the printer. The photocell does an automatic measurement of the used material. No additional adjustments are required.
1. Product Description
The following pages contain more detailed information and specifications which apply depending on the print method to be used.
For information of specific materials you may wish to use, check with your local distributor. Not every material is suitable for quality direct thermal or thermal transfer printing. The surface of the material is very often the main factor, but not the only factor determining suitability. There are many materials available for labeling and your local distributor can offer suggestions to meet your particular needs.
17cab Produkttechnik GmbH & Co KG
1. Product Description

Print Media for Direct Thermal Printing

The material to be printed must comply with certain important specifications to ensure a quality print image and to avoid damage or extra wear to the printhead.
Using the label stock which we have tested and recommended ensures the best treatment of the printhead. In the event that your label stock will be supplied by another manufacturer, the following points should be noted with regard to the use of thermal paper:
1. The surface coating/quality must sufficiently cover the thermo-reactive coating to ensure that the printhead does not become damaged. If the surface coating is too thin, the printhead can become pitted due to microscopically small "explosions" resulting when the chemical reaction of the thermal coating takes place. The result is that the printhead can rapidly become damaged.
2. The surface of the label should be very smooth to avoid a "sandpaper" type effect on the printhead.
3. Choose label stock which can be printed with the lowest possible thermal value. The greater the thermal value required, the greater wear on the printhead. Additionally, when the thermal value is high, the time required for the printhead to heat up and cool down can have an adverse effect on the quality of print, especially when a fast print speed is desired.

Print Media for Thermal Transfer Printing

The thermal transfer process makes possible the use of many different materials for printing, such as normal paper, cardboard, polyester film, etc.
NOTICE ! The print results depend to a great degree on a suitable combination of label material and transfer ribbon. The label surface dictates which transfer ribbon will provide the best print results, and which ribbon cannot. An unsuitable match of label material to ribbon type can be responsible for an extremely poor print quality.
Your Dealer can give you expert advice as to which combination of materials will best meet your requirements. Your Dealer can also assist you by testing the different materials you may be considering for your labeling needs.
18 cab Produkttechnik GmbH & Co KG
1. Product Description

Label / Tag Media Specifications

Label and tag media to be used by the printer must conform to the following specifications:
E
F
Fig. 1 Media Specifications
Item A3 A4 A6
A Label width
Peel-off mode
B Backing width C Label length
*A4/600 Peel-off mode
D Gap between labels E Label thickness F Thickness of backing material G Distance of the first printing position
from the edge of the backing paper
H Distance of the label sensor
from the edge of the backing paper
I Width of the perforation mark K Height of the perforation mark L Width of the reflective mark M Height of the reflective mark
G
H
I
K
D
A B
C
.5 - 4.6 (12-116) .5 - 4.6 (12-116) 2 - 6.9 (50-176)
1 - 4.6 (25-116) 1 - 4.6 (25-116) 2 - 6.9 (50-176) 1 - 4.7 (25-120) 1 - 4.7 (25-120) 2 - 7.1 (50-180) .2 - 39 (5-1000) .2 - 39 (5-1000) .24 - 39 (6-1000)
.5 - 7.9 (12-200) .5 - 7.9 (12-200) 1 - 7.9 (25-200)
.08 - 39 (2-1000) .08 - 39 (2-1000) .08 - 39 (2-1000)
L
M
*.2 - 9.8 (5-250)
.003 - .012 (0.07-0.3) .003 - .012 (0.07-0.3)
.08 (2) .1 (2.5)
.16 - 2.3 (4-57.5)
>.2 (>5)
.08 - .4 (2-10)
>.2 (>5)
.08 - .4 (2-10)
Table 1 Media values are displayed in inches (values in brackets are mm)
19cab Produkttechnik GmbH & Co KG
1. Product Description

Transfer Ribbon

The choice of transfer ribbon plays an important role in the quality of print image that can be produced, and it also directly affects the longevity of the printhead.
CAUTION ! Poor quality transfer ribbon can lead to premature deterioration of the printhead !
The ribbon material must be as anti-static as possible. This is because the extremely thin surface coating on the printhead can be damaged by a build up of electrostatic charges. The temperature tolerance of the material must be extremely high in order to avoid the transfer ribbon melting directly onto the printhead. The temperature increase which results from the printing cycle must be dissipated over the label and the transfer ribbon. Poor quality transfer ribbon often has only a limited ability to dissipate the heat. This can contribute to overheating of the printhead, despite electronic protection against overheating Poor quality transfer ribbon also tends to partially shed its ink coating, causing the printhead and sensors to accumulate dirt. In addition, with some transfer ribbons, the back coating can flake or smudge, leaving traces on the printhead. All of these effects contribute to lowering the print quality to below desired standards. Numerous tests have been conducted with a very large number of different transfer ribbons and we recommend only ribbons supplied by reputable manufacturers. A variety of different transfer ribbons can sometimes be used for a particular type of label stock. The quality of print is determined by the correct combination of these materials.
NOTICE ! When choosing material, make sure the transfer ribbon is slightly wider than the width of the label backing.
The presence of transfer ribbon is sensed by the rotational movement control of the transfer ribbon unwinder, rather than with photocell sensors. As a result, ribbons that have a thinner coating or those with a colored coating can be used without problems. The possiblity of printing labels up to the absolute end of the ribbon is restricted by the length of the uncoated "trailer", which attaches the end of the ribbon to the core.
NOTICE ! Make certain before purchasing transfer ribbon that the "trailer" (see above) is not more than 2.3in (60mm) long.
20 cab Produkttechnik GmbH & Co KG

Software

There are several methods to create formats and to send them to the printer. Below, a short explanation of the most common methods is given.
Direct Programming
The printer is equipped with an internal command set. The command set is designed to program all functions of the printer. To create a label format, use any ASCII editor to combine the necessary commands. Save the commands to a file, then copy the file to the printer using the connected interface and HyperTerminal or the DOS COPY command. Direct programming requires a minimum knowledge of programming logic. The printer commands are designed logically and structured clearly. However it is necessary to carry out several test prints when creating a label using the command set since no image of the label is displayed on the monitor. The complete description of the command set and sample programs is available in the "Apollo Programming Guide".
Windows Printer Driver
Windows Printer drivers are available for the A3, A4 and A6 printers. You can get these drivers from your distributor or from the web. Visit the appropriate website listed on page 2 to download the drivers.
The printer can be operated from any Windows Application that supports Windows Printer drivers using the Windows Printer driver. The graphical user interface allows for easier creation of label formats. However, the functionality depends on the choosen application and how each product supports Windows Printer drivers. There could be restrictions depending on the application you are using. A help file is included with the drivers to explain the usage and limitations when using certain Windows applications.
1. Product Description
Label Software
There are several Windows Applications that are designed to create labels. These programs are more suited to the requirements of label printing than standard Windows Applications. In some cases these programs use the Windows Printer Driver.
Some applications, for example EASYLABEL, have integrated internal drivers to operate the printers of the A series. These applications offer the best solution for creating and printing labels.
21cab Produkttechnik GmbH & Co KG
2. General Safety Instructions / 3. Unpacking

2. General Safety Instructions

CAUTION !
- The printer is built exclusively to print die-cut labels, continuous media, and similar materials as listed in Technical Specifications in Chapter 1.
- Connect the printer to an outlet with the correct voltage! The printer is configured for voltages of 100 to 240 V. Connect only to a power outlet with a grounded contact.
- The printer must only be connected to devices which have extra low voltage.
- Power must be OFF before plugging in any accessory, connecting to a computer and before performing any maintenance on the printer. Also turn the power off on all appliances before disconnecting from the printer.
- Do not expose the printer to any moisture, or use in damp or wet areas.
- The printer will operate with the cover open if necessary. This is not recommended, as it might allow debris to collect on the printhead surface. If the printer must be operated with the cover open, extra care must be taken to avoid allowing hair, jewelry, clothing, etc. near the moving parts.
- During the print process the printhead will become hot. Use extra caution when touching the printhead. Do not touch the printing surface of the printhead with you hand!
- Any adjustments or repairs which are not described in this manual, should only be carried out by an authorized service technician.
WARNING ! To avoid possible electric shock, do not open the backside cover!

3. Unpacking

Delivery Contents

Please inspect the printers packaging and contents immediately after receipt for possible damage during shipment.
NOTICE ! Be sure to preserve the original packaging for possible later shipment!
The shipping container will contain the following standard components:
- Thermal Transfer Printer
- Cardboard Core for the transfer ribbon rewinder
- Tear-off Plate (Basic devices only)
- Rewind Guide Plate (R-Versions only)
- Dispense Plate and Present Sensor (P-Versions only)
- Power Cord
- Documentation
22 cab Produkttechnik GmbH & Co KG

Removing the Securing Devices

1
2
3. Unpacking
Fig. 3 Removing the securing devices
1. Place the printer on a solid flat surface.
2. Open the cover.
3. Remove the securing devices (1, 2).
23cab Produkttechnik GmbH & Co KG

4. Printer Component Location

4. Printer Component Location
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10
1
2
3
4 5 6 7
Fig. 4a General view
1 - Warning label ''End of Ribbon'' 2 - Control Panel 3 - Present sensor (P-Versions only) 4 - Print mechanism 5 - Internal rewinder (P- and R-Versions only) 6 - Ribbon take up hub 7 - Ribbon supply hub 8 - Media hub
9 - Media Retainer 10 - Warning label ''End of Paper'' 11 - Cover
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8
24 cab Produkttechnik GmbH & Co KG
4. Printer Component Location
1
2
3
4
5
6
7
Fig. 4b Print mechanism Basic Devices with printhead open
1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Tear-off plate 6 - Printhead support 7 - Screw to adjust the printhead support 8 - Printhead lever
9 - Screw to adjust the ribbon shield 10 - Thermal printhead 11 - Media guide 12 - Swing (A3: Guide axle) 13 - Allen Key
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9
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13
25cab Produkttechnik GmbH & Co KG
4. Printer Component Location
1
2
3
4
5
6
7
Fig. 4c Print mechanism R-Versions with printhead open
1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Rewind guide plate 6 - Printhead support 7 - Screw to adjust the printhead support 8 - Printhead lever
9 - Screw to adjust the ribbon shield 10 - Thermal printhead 11 - Media guide 12 - Swing (A3: Guide axle) 13 - Allen Key
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9
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13
26 cab Produkttechnik GmbH & Co KG
4. Printer Component Location
1
2
3
4
5
6
7
8
9 10
Fig. 4d Print mechanism P-Versions with printhead open
1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Dispense plate 6 - Rewind assist roller 7 - Locking system 8 - Printhead support
9 - Screw for adjusting locking system 10 - Screw for adjusting printhead support 11 - Allen key 12 - Swing (A3: Guide axle) 13 - Media guide 14 - Thermal printhead 15 - Screw to adjust the ribbon shield 16 - Printhead lever
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11
27cab Produkttechnik GmbH & Co KG
4. Printer Component Location
3
4
1
2
Fig. 4e Control panel
1 - Display 2 - Navigator pad with keys 3 - Memory card LED 4 - Memory card slot 5 - Memory card ejection lever
5
28 cab Produkttechnik GmbH & Co KG
4. Printer Component Location
1
2
3
4
5
Fig. 4f Back view
1 - Slot for the additional interface card
(RS-422/485, ethernet or USB-slave)
2 - Bi-directional parallel interface
3 - USB master interface for keyboard or scanner
4 - RS-232-interface
5 - Power switch
6 - Power supply connector
6
29cab Produkttechnik GmbH & Co KG

5. Connecting the Printer

5. Connecting the Printer
CAUTION ! Make sure the printer is located where the unit or the operator cannot come in contact with water. Otherwise it could cause damage to the printer.

Connection to Power Supply

The printer is equipped with a wide range power unit (100-240V~), so it is possible to use the printer both with a voltage of 230V~/50 Hz and with a voltage of 115V~/60 Hz without making changes to the printer.
CAUTION ! Make sure the power switch (1) is in position "O" (OFF) before connecting the printer to a power supply !
1
2
Fig. 5a Power supply
Insert the power cable supplied in the accessories carton into the power supply connector (2) and contact the cable to a grounded outlet.
30 cab Produkttechnik GmbH & Co KG
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