CAB A3, A6, A4, A3/200, A3/300 Operator's Manual

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Thermal Transfer Printer

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Operator's Manual

Edition 4/03

Gesellschaft für Computer- und AutomationsBausteine mbH & Co KG cab-Produkttechnik GmbH & Co KG Postfach 19 04 D-76007 Karlsruhe Wilhelm-Schickard-Str. 14 D-76131 Karlsruhe Telefon +49 (0) 721 / 66 26-0 Telefax +49 (0) 721 / 66 26-249 http://www.cabgmbh.com e-mail : info@cabgmbh.com

copyright by cab / 9008298 / N16 / 1 Angaben zu Lieferumfang, Aussehen, Leistung, Maßen und Gewicht entsprechen unseren Kenntnissen zum Zeitpunkt der Drucklegung. Änderungen sind vorbehalten. All specifications about delivery, design, performance and weight are given to the best of our current knowledge and are subject to change without prior notice.

2 cab Produkttechnik GmbH & Co KG

A3 / A4 / A6

Thermal Transfer Printer

Operator's Manual

No part of this manual nor any translation may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the express written permission of cab Produkttechnik GmbH & Co KG Karlsruhe.

Edition 4/03 Printed in Germany

3cab Produkttechnik GmbH & Co KG

Table of Contents

Trademarks .................................................................................................................................... 6

A General Guide to the Documentation........................................................................................ 7

1. Product Description ................................................................................................................ 8

General Information .................................................................................................................. 8

Printer Types ............................................................................................................................. 9

Particular Features A3/200P, A3/300P .................................................................................... 10

Characteristics of the Thermal Printhead ................................................................................ 10

Compliances ............................................................................................................................ 11

Instructions for the Lithium Battery ........................................................................................... 11

Technical Specifications ....................................................................................................... ... 12

Options ................................................................................................................................... 15

External Media Unwinder/Rewinder .................................................................................. 15

Cutter Unit ........................................................................................................................ 16

Memory Card ................................................................................................................... 16

External Keyboard ............................................................................................................ 16

Interface Extensions ......................................................................................................... 16

Print Media .............................................................................................................................. 17

Print Media for Direct Thermal Printing ............................................................................. 18

Print Media for Thermal Transfer Printing ......................................................................... 18

Label / Tag Media Specifications ...................................................................................... 19

Transfer Ribbon................................................................................................................ 20

Software .................................................................................................................................. 21

2. General Safety Instructions .................................................................................................. 22

3. Unpacking .............................................................................................................................. 22

Delivery Contents .................................................................................................................... 22

Removing the Securing Devices ............................................................................................. 23

4. Printer Component Location ................................................................................................ 24

5. Connecting the Printe ........................................................................................................... 30

Connection to Power Supply ................................................................................................... 30

Connection to a Computer ...................................................................................................... 31

Switch on the Printer ............................................................................................................... 32

6. Control Panel ......................................................................................................................... 34

Use of the Control Panel ......................................................................................................... 34

Structure of the Control Panel ................................................................................................. 35

Functions of the Control Panel during Printing ........................................................................ 36

Functions of the Control Panel in the Offline Menu.................................................................. 39

7. Media Loading ....................................................................................................................... 42

General Information ................................................................................................................ 42

Preparation for Tear-Off Mode / Rewind Mode ........................................................................ 43

Loading Labels ........................................................................................................................ 44

Loading Labels from Roll ....................................................................................................... .44

Adjustment of the Printhead Support ....................................................................................... 49

Loading Fanfold Labels ........................................................................................................... 50

Loading Transfer Ribbon .........................................................................................................52

Adjustment of the Transfer Ribbon .......................................................................................... 54

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Table of Contents

8. Printer Configuration ............................................................................................................ 56

Overview ................................................................................................................................. 56

Local Settings ......................................................................................................................... 58

Machine Parameters ............................................................................................................... 60

Print Parameters ............................................................................................................... ...... 64

Interfaces ..................................................................................................................... ........... 68

Security ................................................................................................................................... 70

9. Test Options .......................................................................................................................... 72

Overview ................................................................................................................................. 72

Short Status ............................................................................................................................ 74

Status Print.............................................................................................................................. 76

Font List .................................................................................................................................. 78

Device List .............................................................................................................................. 80

Printhead Profile ..................................................................................................................... 82

ASCII Dump (Monitor) Mode ................................................................................................... 84

Test Grid ................................................................................................................................. 86

Label Profile ............................................................................................................................ 88

10. Memory Cards ....................................................................................................................... 90

Installation and Removing the Memory Card ........................................................................... 91

Preparing the Memory Card .................................................................................................... 92

Writing to the Memory Card .................................................................................................... 92

Memory Card Options in the Offline Menu............................................................................... 93

Overview ....................................................................................................................... ... 93

Label from Card ............................................................................................................... 94

Print Directory .................................................................................................................. 95

Copy Memory Card .......................................................................................................... 96

Format Card .....................................................................................................................98

ASCII Dump (Card) .......................................................................................................... 99

11. External Keyboard ............................................................................................................... 100

Connecting the External Keyboard ......................................................................................... 100

Key Assignment ..................................................................................................................... 101

Special Key Functions ............................................................................................................101

Special Characters Available with an External Keyboard ........................................................ 102

Appendices

Appendix A - Operation in Peel-off Mode .................................................................................. A-1

Components for the Peel-off Mode......................................................................................... A-1

Preliminary Tests .................................................................................................................... A-2

Printer Configuration .......................................................................................................... .... A-2

Loading Labels ....................................................................................................................... A-3

Operation ............................................................................................................................... A-3

General Information ......................................................................................................... A-3

Modes of Operation ......................................................................................................... A-4

Pin Assignment of the Peripheral Interface............................................................................. A-5

Explanation of the Signals ............................................................................................... A-7

Circuit Diagram of Inputs ................................................................................................. A-8

Examples for External Circuits......................................................................................... A-8

Circuit Diagram of Outputs ............................................................................................ A-10

5cab Produkttechnik GmbH & Co KG

Table of Contents / Trademarks

Appendix B - Pin Assignment of the Interface Connectors ..................................................... B-1

Pin Assignment of the RS-232 Interface ................................................................................. B-1

Interface Cable for RS-232 .................................................................................................... B-2

Pin Assignment of the Parallel Interface Connector................................................................ B-3

Parallel Interface Cable .......................................................................................................... B-3

Appendix C - Error Messages / Problem Solution .................................................................... C-1

Error Messages ......................................................................................................................C-1

Recoverable Errors ......................................................................................................... C-1

Non-Recoverable Errors .................................................................................................. C-2

Errors during System Test ............................................................................................... C-2

List of Error Messages..................................................................................................... C-3

Problem Solution ....................................................................................................................C-7

Appendix D - Maintenance / Cleaning ....................................................................................... D-1

General Cleaning ................................................................................................................... D-1

Cleaning the Print Roller ...................................................................................................... .. D-1

Cleaning the Printhead ...........................................................................................................D-2

Cleaning the Label Edge Sensor A3/A4 ................................................................................. D-3

Appendix E - Replacing Assembly Units ................................................................................... E-1

Replacing the Prinhead A3/A4................................................................................................ E-1

Replacing the Prinhead A6 ..................................................................................................... E-4

Replacing the Print Roller and the Rewind Assist Roller......................................................... E-6

Appendix F - Firmware Updates ................................................................................................ F-1

Index

EU - Conformity Declaration

Trademarks

Centronics ® is a registered trademark owned by Centronics Data Computer Corporation.

Macintosh-Computer is a product of Apple Computer, Inc. Microsoft ® is a registered trademark owned by Microsoft Corporation. Bitstream ® is a registered trademark owned by Bitstream Inc. Speedo  is a registered trademark owned by Bitstream Inc. TrueType  is a registered trademark owned by Apple Computer Inc. EASYLABEL® is a registered trademark owned by Tharo Systems, Inc.

6 cab Produkttechnik GmbH & Co KG

A General Guide to the Documentation

This manual contains the description and usage instructions for the A3, A4 and A6 printers.

For detailed technical information on programming of the A3, A4 and A6, a separate Programming Guide is available on request. For specific information on maintenance and repair of the printers, separate Service/Maintenance Manuals are available.

The first few chapters cover general information which is necessary for unpacking and setup of the printer, including ribbon and media loading. Chapter 5 covers the connection and usage of optional equipment that may be attached to the printer.

In the appendices, additional information such as cabling specifications, error messages and problem resolution, and maintenance/cleaning instructions are included.

Please take special note of the specifications for suggested print media and the references to cleaning the printer, to prevent damage, poor quality printing and avoidable failures of your printer.

Every effort has been made in the creation of this manual to provide as much information as possible in a form that is both understandable and useful.

We welcome your comments and suggestions regarding additions or corrections to improve future editions of this manual.

NOTICE ! The figures in this manual normally show the Transfer Printer A4 ! If there are important differences between the printer types you will find a notice !

7cab Produkttechnik GmbH & Co KG

1. Product Description

General Information

A3, A4 and A6 are innovative printers which may be used in either direct thermal or thermal transfer mode. They offer a high resolution with virtually an unlimited variety of printout designs. The center mounting plate is made of die-cast aluminum which makes it very robust and resistant to bending. By using 32 bit-processors from Motorola and the internal memory of 8 MB (A3) or 16 MB (A4, A6), very long large labels (up to a length of 39 in / 1000 mm) can be printed quickly. As standard equipment, the printers have a bi-directional parallel and a serial RS-232-interface. An optional RS-422/485-interface, USB-interface or ethernet-interface can be installed. The printers auto-sense which interface is actually used. Furthermore the printers have a keyboard interface to connect a standard keyboard as well as a bar code scanner. By using a memory card it is possible to print and to enter variable data without any connection to a computer. The ranging power supply (100-240VAC) allows the printers to be used around the world without re-configuration. The operation and usage of the printers is simple and comfortable. All printer settings can be carried out with the Navigator Pad. To ease the operation the active key is marked in the several operating modes. The graphic LCD display keeps the operator constantly informed about the current status of the printer. The modular design of the printers guarantees efficient service. A special feature of the A3 printers is the possibility to change between the 203 dpi-printhead and the 300 dpi-printhead easily, with a minimum amount of time and effort. Additional accessories are external un- and rewinders as well as various label/ tag cutter.

8 cab Produkttechnik GmbH & Co KG

Printer Types

A3, A4 and A6 printers are available in the following three equipment variations: for tearing-off, internal rewinding or peeling-off the labels. Moreover A3 and A4 printer types with different printhead resolutions are offered. This results in the following product range :

Basic Devices :

Printer types for tearing-off the labels :

A3/200 : with 203dpi printhead A3/300 : with 300dpi printhead

A4/300 : with 300dpi printhead A4/600 : with 600dpi printhead

A6/300 : with 300dpi printhead

R-Versions :

Printer types for internal rewinding of the labels :

A3/200R : with 203dpi printhead and internal rewinder A3/300R : with 300dpi printhead and internal rewinder

A4/300R : with 300dpi printhead and internal rewinder A4/600R : with 600dpi printhead and internal rewinder

A6/300R : with 300dpi printhead and internal rewinder

1. Product Description

P-Versions :

Printer types for peeling-off the labels :

A3/200P : with 203dpi printhead, internal rewinder and present sensor A3/300P : with 300dpi printhead, internal rewinder and present sensor

A4/300P : with 300dpi printhead, internal rewinder and present sensor A4/600P : with 600dpi printhead, internal rewinder and present sensor

A6/300P : with 300dpi printhead, internal rewinder and present sensor

9cab Produkttechnik GmbH & Co KG

1. Product Description

Particular Features A3/200P, A3/300P

The P-versions of the printers are specificly developed for operation in the peel-off mode and they are equipped with dispense edge and present sensor as standard. In the peel-off mode the labels are removed from the silicon liner immediately after printing, and then available in a dispense position ready for further processing. The sensor, which is attached to the printer by the peripheral connector, indicates the presence of a label, and pauses the printing process until the label is removed. After taking the label from the dispense position the next label will be printed. To guarantee a maximum of reliability in the peel-off mode the printers are additionally equipped with a pair of rollers to cause the dispense tension.

NOTICE ! In the delivery state, A3 is configured in such a way, that the print speed in the peel-off mode is limited to maximum 100mm/s. When using smaller labels or supply rolls with a small outside diameter it is possible to increase the print speed for the peel-off mode. We recommend to carry out preliminary tests with speed limitation switched off (see printer configuration) !

At A4/300P, A4/600P and A6/300P there is no limitation of the print speed in the peel-off mode.

Characteristics of the Thermal Printhead

CAUTION ! The thermal printhead is the most sensitive part of your printer. Please pay special attention to the following guidelines:

1) The glass cover on the printhead must not be touched with the hand. Also, do not use sharp objects (knives, screwdrivers, etc) to clean the printhead.

2) Ensure that the printhead is properly adjusted at all times.

3) Make sure that there are no high spots or debris on your media to lodge on or damage the printhead. The label surface must be smooth. Lower grade direct thermal paper is very rough and will act like sandpaper on the head, reducing the head's lifetime. Do not use low grade stock.

4) Clean the head at each change of ribbon, or with each new roll of direct thermal media, with a special cleaning pen, or a cotton swab with isopropyl alcohol.

5) Print with the lowest possible head temperature to increase the life of the printhead.

6) When changing the printhead, first turn the power off and disconnect the power cord. Then, place a clean paper towel or tissue under the head to provide a clean surface for it to rest on. When removing the head, hold it on the sides only.

Failure to observe the instructions above can lead to a reduced printhead life.

10 cab Produkttechnik GmbH & Co KG

Compliances

The device complies with the following safety regulations :

CE : The printer complies with the following safety requirements

- EC Low Voltage Directive (73/23/EEC)

- EC Machinery Directive (98/37/EEC)

- EC Electromagnetic Compatibility Directive (89/336/EEC)

FCC : The device complies with the requirements of the FCC

regulations part 15 for class A computers. Under disadvantageous circumstances, the operation of these devices may cause interference with radio or TV reception, which has to be eliminated by the operator.

WARNING !

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Instructions for the Lithium Battery

1. Product Description

The PCB of the printer is equipped with a Lithium battery.

Take necessary precautions against a possible short circuit if the battery is not fully discharged. Properly remove the battery should the printer be scrapped.

11cab Produkttechnik GmbH & Co KG

1. Product Description

Technical Specifications

Printhead

Printhead Type : Direct thermal or thermal transfer Printhead Model : A3, A6 : Thick film transfer printhead

Printhead Resolution : A3/200 :203 dpi = 8 dots / mm

Number of dots/line : A3/200 :832

Print Speed : A3/200 :

for peel-off mode : On A3 the print speed is limited to maximum 4 ips (100mm/s) as

Print Width : A3/200 :up to 4.1 in (104 mm)

A4 : Thin film transfer printhead

A3/300 :300 dpi = 11.8 dots / mm A4/300 :300 dpi = 11.8 dots / mm

A4/600 :600 dpi = 23.6 dots / mm A6/300 :300 dpi = 11.8 dots / mm

A3/300 :1280 A4/300 :1248

A4/600 :2496 A6/300 :1920

2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)

A3/300 :

2,3,4,5,6 ips (50,75,100,125,150 mm/s)

A4/300 :

2,3,4,5,6,7,8,9,10 ips (50,75,100,125,150,175,200,225,300 mm/s)

A4/600 :

2,3,4 ips (50,75,100 mm/s)

A6/300 :

2,3,4,5,6,7,8 ips (50,75,100,125,150,175,200 mm/s)

standard

A3/300 :up to 4.25 in (108.4 mm) A4/300 :up to 4.15 in (105.6 mm)

A4/600 :up to 4.15 in (105,6 mm) A6/300 :up to 6.4 in (162,6 mm)

Media

Material : Standard Labels and Cardboard / Tags

Media Type : die cut labels, continuous paper Media Winding : face-in or face-out on the roll Supply roll Diameter : up to 8.2 in (210 mm) Core Diameter : 1.5 to 3 in (38.1-76 mm)

Direct Thermal, Thermal Transfer and various Synthetics including: thermal transfer plaincoated papers, vinyl, Mylar, metalized paper, nonwoven fabric, fine woven fabric, thermal visible light scannable paper, infrared scannable paper, thermal ticket/tag stock, thermally sensitive plastic stock.

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Material thickness : 0.003-0.012 in (0,07-0,3 mm) Weight : 60-300 g/sqm Material Width : A3, A4 : 4.7 in (120 mm)

A6 : 7.1 in (180 mm)

Media Width : A3, A4 : .5 to 4.6 in (12-116 mm)

A6 : 2 to 6.9 in (50-176 mm)

for peel-off mode : A3, A4 : 1 to 4.6 in (25-116 mm)

A6 : 2 to 6.9 in (50-176 mm)

Media Height : A3, A4/300 : .2 to 39 in (5-1000 mm)

A4/600 : .2 to 9.8 in (5-250 mm) A6 : .24 to 39 in (6-1000 mm)

for peel-off mode : A3, A4 : .5 to 7.9 in (12-200 mm)

A6 : 1 to 7.9 in (25-200 mm)

Internal Rewinder : to rewind media or the liner in peel-off mode

Core Diameter : 1.5 (38.1mm) Rewind Diameter : up to 5.7 in (145 mm) Label side : out

Transfer Ribbon

Inkside : in or out Outer Diameter : up to 3.1 in (80 mm) Core Diameter : 1 in (25 mm) Length : up to 1650 in (500 m) Width : A3, A4 : up to 4.5 in (114 mm)

A6 : up to 6.5 in (165 mm)

1. Product Description

Media Edge Sensor

Distance to paper edge : .16-2.3 in (4-57,5 mm) Material recognition : Gap sensor ("see-through"), Bottom-reflective sensor

Electronics

Processor : A3 : 32 Bit Motorola Coldfire / 64 MHz

Internal Memory (RAM) : A3 : 8 MB

Slot for memory card : CompactFlash Type 1 up to 64 MB Real time clock : Printout of time and date Control panel :

A4, A6 : 32 Bit Motorola Coldfire / 144 MHz

A4, A6 : 16 MB

Navigator Pad with the active key illuminated indicating operating mode Lighted graphic LCD display LCD can be set to display in different languages

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1. Product Description

Interfaces

Standard :

serial : RS-232 8 Bit; 1,200-230,400 Baud parallel : Centronics bi-directional (IEEE 1284 Nibble mode) USB (Master) : for keyboard / scanner peripheral connection : for cutter / present sensor

Optional :

serial : RS-422/485 8 Bit; 1,200-230,400 Baud USB (Slave) : for PC connection Ethernet : 10/100 Base T Twinax/Coax Converter : for IBM connection

Contents of the Print Image

Text Fields : max. 250 Graphic Elements : max. 200 Bitmap Graphics : max. 128 (100 several graphics in memory) Barcode Fields : max.100

Fonts

Available Fonts : 5 Bitmap fonts incl. OCR-A and OCR-B

Character Sets : Windows : 1250 bis 1257

Font Size :

Bitmap fonts : Width and height .04 to .1 in (1 - 3 mm)

Scaleable fonts : Width and height .035 to 5 in (.9 - 128 mm)

Font style : reverse, bold, italic, underlined, outlined, grey, vertical Font rotation :

Bitmap fonts : 0°, 90°, 180°, 270° Scaleable fonts : 360° in 1° increments

Graphics

Graphic elements : line, box, circle, ellipse, fill-in segment, arrow Graphic file types : .PCX, .IMG, .BMP, .TIF, .GIF and .MAC Graphic files

Barcodes

Lineare Codes : Code 39, Code 93, Code 128 A,B,C, Codabar, EAN 8, EAN 13, EAN

2-D Codes : Data Matrix, PDF417, Micro PDF, UPS Maxicode, QR-Code

3 scaleable fonts (Speedo) internal Additional Speedo and TrueType fonts may be downloaded

DOS 437, 737, 775, 850, 852, 857, 862, 864, 866, 869 EBCDIC 500, ISO 8859-1 bis -10, ISO 8859-13 bis -16, Macintosh Roman, DEC MSC, KOI8-R, Win OEM 720, UTF-8

Width and height are selectable up to 10.

Width and height are individually changeable.

128, EAN/UCC 128, EAN/UPC Anhang 2, EAN/UPC Anhang 5, FIM, HIBC, Interleaved 2/5, Ident-/Leitcode der Deutschen Post AG, Jan 8, Jan 13, MSI, Plessey, Postnet, UPC A, UPC E

Bar code height, module width and ratio are variabe, with/without check digit, human readable character, start/stop character

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1. Product Description

Control / Test

Stop of print : Ribbon out

Test options : System test when powering on including a printhead test

Status messages : Counter of the printed length, counter of the operating hours

Others

Dimensions : A3, A4 : H: 10.8 in (274mm) W: 9.5 in (242mm) D: 17.6 in (446mm)

Weight : A3, A4 : 22 lb. (10 kg)

Operating Voltage : 100-240 V A.C. / 50-60 Hz Maximum Power Input : A3 : 250 W

Environment :

Operation : at 50° to 95° F (10 to 35°C) at a humidity of 30 to 85% Transport : at -13° to 158° F (-25 to +70°C) at a max. humidity of 95%

Storage : at 41° to 104° F (5 to 40 °C) at a humidity of 5 to 85%

Paper / fanfold paper out Printhead open

short status, status print, font list, device list, printhead profile, label profile, test grid, ASCII dump mode

A6 : H: 10.8 in (274mm) W: 11.9 in (302mm) D: 17.6 in (446mm)

A6 : 31 lb. (14 kg)

A4, A6 : 500 W

non-condensing

Options

External Media Unwinder/Rewinder

For operating large print jobs, external unwinders and rewinders are available to handle big label rolls :

External Rewinder ER1 (up to 8.3in (210mm) diameter) x x -

External Rewinder ER2 (up to 8.3in (210mm) diameter) - - x

External Rewinder ER4 (up to 11.8in (300mm) diameter) x x -

External Rewinder ER6 (up to 11.8in (300mm) diameter) - - x

External Unwinder EU4 (up to 11.8in (300mm) diameter) x x -

External Unwinder EU6 (up to 11.8in (300mm) diameter) - - x

A3 A4 A6

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1. Product Description

Cutter Unit

With the cutter unit installed, labels or continuous media may be cut when desired. Cutter options include a choice of: after each label, after a specific quantity of labels, or at the end of a print job. For cutter operation, the printer firmware will extend the label for cutting based on specified displacements, then automatically backfeed the label, so that after making a cut, the label roll will be repositioned and ready for printing the next label. The cutter is powered directly by the printers peripheral connector.

Cutter 1 (up to 200g/sqm) x x -

Cutter 2 (up to 300g/sqm) - - x

Cutter 5 (up to 300g/sqm) x x -

Memory Card

The printer includes an option for using memory cards in order to permanently store graphics, fonts or whole label formats. The data can be downloaded via any of the printers data interfaces. CompactFlash Type 1 cards with a maximum capacity of 64 MB are accepted. Using a memory card, the printer can be operated without being connected to a computer which represents a great advantage regarding the flexibility.

External Keyboard

A3 A4 A6

The keyboard connector allows you to connect your printer to an USB keyboard. This will allow you to input variable data to a format stored on a memory card.

Interface Extensions

The printer is equipped with a slot to connect an additional interface. It is possible to install a RS-422/485 interface, an USB interface or an ethernet interface allowing the printer to be connected to several different types of interfaces and networks.

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Print Media

The A3, A4 and A6 printers can be run in a direct thermal or thermal transfer mode.

For direct thermal mode, the label material must be specifically designed for this use. The printout is created directly on the paper, as the paper reacts with the heat of the printhead and results in the darkening of the material.

Driving the printer in thermal transfer mode requires standard paper labels and the addition of thermal transfer ribbons. The printout is created by heating the ribbon with the printhead, resulting in a transfer of color from the ribbon onto the labels.

The printers allow for regulating the required heat setting through the software, which offers a wide range of printing possibilities.

A3, A4 and A6 are able to print on labels and continuous media, with a maximum supply roll diameter of 8.2" (210 mm). The minimum core diameter is 1.5" (38.1mm).

Top of form (label edge) detection is accomplished with a moveable photocell, which is driven by the internal processor of the printer. The photocell does an automatic measurement of the used material. No additional adjustments are required.

1. Product Description

The following pages contain more detailed information and specifications which apply depending on the print method to be used.

For information of specific materials you may wish to use, check with your local distributor. Not every material is suitable for quality direct thermal or thermal transfer printing. The surface of the material is very often the main factor, but not the only factor determining suitability. There are many materials available for labeling and your local distributor can offer suggestions to meet your particular needs.

17cab Produkttechnik GmbH & Co KG

1. Product Description

Print Media for Direct Thermal Printing

The material to be printed must comply with certain important specifications to ensure a quality print image and to avoid damage or extra wear to the printhead.

Using the label stock which we have tested and recommended ensures the best treatment of the printhead. In the event that your label stock will be supplied by another manufacturer, the following points should be noted with regard to the use of thermal paper:

1. The surface coating/quality must sufficiently cover the thermo-reactive coating to ensure that the printhead does not become damaged. If the surface coating is too thin, the printhead can become pitted due to microscopically small "explosions" resulting when the chemical reaction of the thermal coating takes place. The result is that the printhead can rapidly become damaged.

2. The surface of the label should be very smooth to avoid a "sandpaper" type effect on the printhead.

3. Choose label stock which can be printed with the lowest possible thermal value. The greater the thermal value required, the greater wear on the printhead. Additionally, when the thermal value is high, the time required for the printhead to heat up and cool down can have an adverse effect on the quality of print, especially when a fast print speed is desired.

Print Media for Thermal Transfer Printing

The thermal transfer process makes possible the use of many different materials for printing, such as normal paper, cardboard, polyester film, etc.

NOTICE ! The print results depend to a great degree on a suitable combination of label material and transfer ribbon. The label surface dictates which transfer ribbon will provide the best print results, and which ribbon cannot. An unsuitable match of label material to ribbon type can be responsible for an extremely poor print quality.

Your Dealer can give you expert advice as to which combination of materials will best meet your requirements. Your Dealer can also assist you by testing the different materials you may be considering for your labeling needs.

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1. Product Description

Label / Tag Media Specifications

Label and tag media to be used by the printer must conform to the following specifications:

Fig. 1 Media Specifications

Item A3 A4 A6

A Label width

Peel-off mode

B Backing width C Label length

*A4/600 Peel-off mode

D Gap between labels E Label thickness F Thickness of backing material G Distance of the first printing position

from the edge of the backing paper

H Distance of the label sensor

from the edge of the backing paper

I Width of the perforation mark K Height of the perforation mark L Width of the reflective mark M Height of the reflective mark

A B

.5 - 4.6 (12-116) .5 - 4.6 (12-116) 2 - 6.9 (50-176)

1 - 4.6 (25-116) 1 - 4.6 (25-116) 2 - 6.9 (50-176) 1 - 4.7 (25-120) 1 - 4.7 (25-120) 2 - 7.1 (50-180) .2 - 39 (5-1000) .2 - 39 (5-1000) .24 - 39 (6-1000)

.5 - 7.9 (12-200) .5 - 7.9 (12-200) 1 - 7.9 (25-200)

.08 - 39 (2-1000) .08 - 39 (2-1000) .08 - 39 (2-1000)

*.2 - 9.8 (5-250)

.003 - .012 (0.07-0.3) .003 - .012 (0.07-0.3)

.08 (2) .1 (2.5)

.16 - 2.3 (4-57.5)

>.2 (>5)

.08 - .4 (2-10)

>.2 (>5)

.08 - .4 (2-10)

Table 1 Media values are displayed in inches (values in brackets are mm)

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1. Product Description

Transfer Ribbon

The choice of transfer ribbon plays an important role in the quality of print image that can be produced, and it also directly affects the longevity of the printhead.

CAUTION ! Poor quality transfer ribbon can lead to premature deterioration of the printhead !

The ribbon material must be as anti-static as possible. This is because the extremely thin surface coating on the printhead can be damaged by a build up of electrostatic charges. The temperature tolerance of the material must be extremely high in order to avoid the transfer ribbon melting directly onto the printhead. The temperature increase which results from the printing cycle must be dissipated over the label and the transfer ribbon. Poor quality transfer ribbon often has only a limited ability to dissipate the heat. This can contribute to overheating of the printhead, despite electronic protection against overheating Poor quality transfer ribbon also tends to partially shed its ink coating, causing the printhead and sensors to accumulate dirt. In addition, with some transfer ribbons, the back coating can flake or smudge, leaving traces on the printhead. All of these effects contribute to lowering the print quality to below desired standards. Numerous tests have been conducted with a very large number of different transfer ribbons and we recommend only ribbons supplied by reputable manufacturers. A variety of different transfer ribbons can sometimes be used for a particular type of label stock. The quality of print is determined by the correct combination of these materials.

NOTICE ! When choosing material, make sure the transfer ribbon is slightly wider than the width of the label backing.

The presence of transfer ribbon is sensed by the rotational movement control of the transfer ribbon unwinder, rather than with photocell sensors. As a result, ribbons that have a thinner coating or those with a colored coating can be used without problems. The possiblity of printing labels up to the absolute end of the ribbon is restricted by the length of the uncoated "trailer", which attaches the end of the ribbon to the core.

NOTICE ! Make certain before purchasing transfer ribbon that the "trailer" (see above) is not more than 2.3in (60mm) long.

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Software

There are several methods to create formats and to send them to the printer. Below, a short explanation of the most common methods is given.

Direct Programming

The printer is equipped with an internal command set. The command set is designed to program all functions of the printer. To create a label format, use any ASCII editor to combine the necessary commands. Save the commands to a file, then copy the file to the printer using the connected interface and HyperTerminal or the DOS COPY command. Direct programming requires a minimum knowledge of programming logic. The printer commands are designed logically and structured clearly. However it is necessary to carry out several test prints when creating a label using the command set since no image of the label is displayed on the monitor. The complete description of the command set and sample programs is available in the "Apollo Programming Guide".

Windows Printer Driver

Windows Printer drivers are available for the A3, A4 and A6 printers. You can get these drivers from your distributor or from the web. Visit the appropriate website listed on page 2 to download the drivers.

The printer can be operated from any Windows Application that supports Windows Printer drivers using the Windows Printer driver. The graphical user interface allows for easier creation of label formats. However, the functionality depends on the choosen application and how each product supports Windows Printer drivers. There could be restrictions depending on the application you are using. A help file is included with the drivers to explain the usage and limitations when using certain Windows applications.

1. Product Description

Label Software

There are several Windows Applications that are designed to create labels. These programs are more suited to the requirements of label printing than standard Windows Applications. In some cases these programs use the Windows Printer Driver.

Some applications, for example EASYLABEL, have integrated internal drivers to operate the printers of the A series. These applications offer the best solution for creating and printing labels.

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2. General Safety Instructions / 3. Unpacking

2. General Safety Instructions

CAUTION !

- The printer is built exclusively to print die-cut labels, continuous media, and similar materials as listed in Technical Specifications in Chapter 1.

- Connect the printer to an outlet with the correct voltage! The printer is configured for voltages of 100 to 240 V. Connect only to a power outlet with a grounded contact.

- The printer must only be connected to devices which have extra low voltage.

- Power must be OFF before plugging in any accessory, connecting to a computer and before performing any maintenance on the printer. Also turn the power off on all appliances before disconnecting from the printer.

- Do not expose the printer to any moisture, or use in damp or wet areas.

- The printer will operate with the cover open if necessary. This is not recommended, as it might allow debris to collect on the printhead surface. If the printer must be operated with the cover open, extra care must be taken to avoid allowing hair, jewelry, clothing, etc. near the moving parts.

- During the print process the printhead will become hot. Use extra caution when touching the printhead. Do not touch the printing surface of the printhead with you hand!

- Any adjustments or repairs which are not described in this manual, should only be carried out by an authorized service technician.

WARNING ! To avoid possible electric shock, do not open the backside cover!

3. Unpacking

Delivery Contents

Please inspect the printers packaging and contents immediately after receipt for possible damage during shipment.

NOTICE ! Be sure to preserve the original packaging for possible later shipment!

The shipping container will contain the following standard components:

- Thermal Transfer Printer

- Cardboard Core for the transfer ribbon rewinder

- Tear-off Plate (Basic devices only)

- Rewind Guide Plate (R-Versions only)

- Dispense Plate and Present Sensor (P-Versions only)

- Power Cord

- Documentation

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Removing the Securing Devices

3. Unpacking

Fig. 3 Removing the securing devices

1. Place the printer on a solid flat surface.

2. Open the cover.

3. Remove the securing devices (1, 2).

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4. Printer Component Location

4 5 6 7

Fig. 4a General view

1 - Warning label ''End of Ribbon'' 2 - Control Panel 3 - Present sensor (P-Versions only) 4 - Print mechanism 5 - Internal rewinder (P- and R-Versions only) 6 - Ribbon take up hub 7 - Ribbon supply hub 8 - Media hub

9 - Media Retainer 10 - Warning label ''End of Paper'' 11 - Cover

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4. Printer Component Location

Fig. 4b Print mechanism Basic Devices with printhead open

1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Tear-off plate 6 - Printhead support 7 - Screw to adjust the printhead support 8 - Printhead lever

9 - Screw to adjust the ribbon shield 10 - Thermal printhead 11 - Media guide 12 - Swing (A3: Guide axle) 13 - Allen Key

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4. Printer Component Location

Fig. 4c Print mechanism R-Versions with printhead open

1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Rewind guide plate 6 - Printhead support 7 - Screw to adjust the printhead support 8 - Printhead lever

9 - Screw to adjust the ribbon shield 10 - Thermal printhead 11 - Media guide 12 - Swing (A3: Guide axle) 13 - Allen Key

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4. Printer Component Location

9 10

Fig. 4d Print mechanism P-Versions with printhead open

1 - Printhead locking screw 2 - Ribbon shield 3 - Label edge sensor 4 - Media feed roller 5 - Dispense plate 6 - Rewind assist roller 7 - Locking system 8 - Printhead support

9 - Screw for adjusting locking system 10 - Screw for adjusting printhead support 11 - Allen key 12 - Swing (A3: Guide axle) 13 - Media guide 14 - Thermal printhead 15 - Screw to adjust the ribbon shield 16 - Printhead lever

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4. Printer Component Location

Fig. 4e Control panel

1 - Display 2 - Navigator pad with keys 3 - Memory card LED 4 - Memory card slot 5 - Memory card ejection lever

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4. Printer Component Location

Fig. 4f Back view

1 - Slot for the additional interface card

(RS-422/485, ethernet or USB-slave)

2 - Bi-directional parallel interface

3 - USB master interface for keyboard or scanner

4 - RS-232-interface

5 - Power switch

6 - Power supply connector

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5. Connecting the Printer

CAUTION ! Make sure the printer is located where the unit or the operator cannot come in contact with water. Otherwise it could cause damage to the printer.

Connection to Power Supply

The printer is equipped with a wide range power unit (100-240V~), so it is possible to use the printer both with a voltage of 230V~/50 Hz and with a voltage of 115V~/60 Hz without making changes to the printer.

CAUTION ! Make sure the power switch (1) is in position "O" (OFF) before connecting the printer to a power supply !

Fig. 5a Power supply

Insert the power cable supplied in the accessories carton into the power supply connector (2) and contact the cable to a grounded outlet.

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Connection to a Computer

As standard, the printer is equipped with a bi-directional parallel interface (3) and a serial RS-232-interface with a 9 pin connector (4).

Fig. 5b Computer connection

5. Connecting the Printer

For connection to the parallel interface use a suitable parallel interface cable (1). Cables for the serial connection (2) are described in appendix B. You can also find descriptions of the pin assignments for the interface connectors

NOTICE ! For serial connection, make sure the serial interface RS-232 of the printer is correctly configured to the settings of your computer (see printer configuration section).

Connect the computer and the printer with a suitable cable and secure the cable connections with screws provided on the connectors.

CAUTION ! Make sure that all connected computers and their connecting cables are correctly grounded.

Information for the optional interfaces (RS-422/485, ethernet, USB) can be found in the documentation for the respective interface.

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5. Connecting the Printer

Switch on the Printer

Fig. 5c Switch on the printer

After making all connections, power on the printer using the power switch (1).

The printer will perform a short system test, then display "ONLINE" on the front panel LCD.

If a hardware failure occurs during the system test, the symbol and a description of the failure will be displayed on the LCD. In this case the printer

should be powered off and on again. If the failure re-occurs, call for service.

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5. Connecting the Printer

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6. Control Panel

Use of the Control Panel

The control panel allows the operator the ability to control the operation of the printer in various ways.

Uses of the control panel :

- to control the current print job, e.g. to pause and continue or to cancel print jobs on demand.

- to set print parameters, for example the heat level, the print speed, the baud rate of the serial interface, the language or the time.

- to execute self test functions of the printer.

- to operate the printer using a memory card without having a computer connected.

- to carry out an update of the printer's firmware.

Several functions and settings can also be configured by sending printer commands from software or through direct programming.

The settings configured by the control panel are basic settings. Parameters can be set on/off for all print jobs, for example "Transfer print on/ off" or the setting can be set by software for single print jobs.

Parameters such as "Printhead position", which determines the position of the print image, can be set for all print jobs. Any setting that has both a front panel setting and software command, the values are totaled together for printing. In the case of On/Off settings, the software commands will override the front panel setting. The section "Printer Configuration" will indicate whether it is possible to change the settings of the front panel via software.

NOTICE ! Whenever possible, use the software command during print jobs to control the printer's settings.

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Structure of the Control Panel

6. Control Panel

Online

Fig. 6a Control Panel

The control panel consists of a graphic display (1) and the Navigator Pad (2) with four integrated keys.

The control panel display constantly provides the operator with realtime information concerning the current printer mode and label processing.

The function and operation of the keys depends on the current mode. The available functions are marked by illuminating the valid symbols and text in the keys.

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6. Control Panel

Functions of the Control Panel during Printing

Fig. 6b Navigator Pad during Printing

During printing the keys on the Navigator Pad are illuminated to indicate what functions control the print jobs. The exact key functions in the different system modes are described below. The text is not illuminated when the keys have no function in the current mode.

System Mode ONLINE

The printer is switched ON and ready to receive data. The display shows the time and the word "Online".

During the transfer of data a rotating symbol appears on the display.

When saving data on the PC card the symbol appears on the display.

Key Description Function

on Switches to OFFLINE mode.

on Performs a label feed.

(on) Repeats the print of the last label, after the previous

print job has been completed. (Only when setup parameter "Pause reprint" is on.)

(on) Clears internal memory of the previous print job.

"Pause reprint" is no longer available.

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System Mode PRINT

The printer is currently processing an active print job. In this mode, the transfer of data is possible. New print jobs will be carried out immediately following the completion of the previous job. The display shows the message "Printing label" and the current number of printed labels.

Key Description Function

System Mode PAUSE

The printing process is temporarily interrupted by the operator.

The display shows "Pause" and the symbol appears.

Key Description Function

6. Control Panel

on Interrupts the current print job

on Short press - cancels the current print job

Long press - cancels the current print job

and deletes all jobs contained in the internal memory

on Continues the print job

on Short press - cancels the current print job

System Mode POWERSAVE

the display are powered off. The display shows . The illumination of the keys is switched off.

To leave this mode press any key or send a print job.

Long press - cancels the current print job

and deletes all jobs contained in the internal memory

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6. Control Panel

System Mode FAULT-CORRECTABLE

The printer has encountered a fault during printing which is easily corrected by the operator (e.g. "Out of paper"). Once the fault has been corrected, the printing process may be continued.

The symbol appears on the display. Additionally, the type of fault and the

total of the remaining labels is also displayed.

Key Description Function

flashes Continues current print job after fault correction

on Short press - cancels the current print job

System Mode FAULT-IRRECOVERABLE

During printing, a fault has occured which cannot be cleared by the operator without canceling the current print job.

The symbol appears on the display and the type of the fault is displayed.

Long press - cancels the current print job

and deletes all jobs contained in the internal memory

Key Description Function

flashes Short press - cancels the current print job

Long press - cancels the current print job

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and deletes all jobs contained in the internal memory

Functions of the Control Panel in the Offline Menu

The Offline Menu contains options to set machine and print parameters, to enter test and service functions as well to operate with the memory card.

To enter this mode press the key while in the ONLINE mode. If a memory card is installed the display shows "Memory card". Otherwise "Test" will be displayed.

6. Control Panel

Online [Memory card] Label from card

Test Short status

Setup * Local settings

Service Firmware upd. *

Menus and options marked with * can be protected by a PIN from unauthorized access. Functions marked with [...] are only accessible, if an optional device has been installed.

Table 6 Structure of the Offline Menu

Print directory Copy memory card * Format card * ASCII dump (Card)

Status print Font list Device list Printhead profile ASCII Dump Mode Test grid Label profile

Machine parameter Print parameter Interfaces Security

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6. Control Panel

Fig. 6c Navigator Pad in the Offline Menu

After switching from the "Online" mode into the Offline Menu the function of the keys are changed. Now the keys of the Navigator Pad have the function of cursor keys.

Key Function

- Move up in the menu

- Increase numeric values

- Move down in the menu

- Decrease numeric values

- Switch to a secondary menu

- Move the cursor to the right during numeric settings

- Finish a setting with confirmation of the selected settings

- Start of a selected test or service function

- Return from a secondary menu

- Move the cursor to the left during numeric settings

- Finish a setting with rejecting the selected settings

- At the start of the menu, return to the system mode "Online"

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6. Control Panel

Fig. 6d Display during selection of a function

During selection of the test and service functions the display shows the selected menu. A graphic symbol accompanies the text.

In the "Setup" menu, the display shows the selected parameter and the current setting of the parameter.

If the symbol appears in the upper line, the symbol indicates that it is possible to switch between several parameters by pressing the key and the

key.

Fig. 6e Display during selection of a parameter

To change the current setting press the key. Then the symbol is shown in the bottom line of the display indicating that it is possible to change the setting of the parameter by pressing the key and the key.

Fig. 6f Display during change of a parameter

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7. Media Loading

General Information

1. Pay attention to the specifications of the material indicated in chapter 1 .

2. When using the printer for the first time or using label media with a different width, make sure to adjust the printhead support as well as the position of the label edge sensor.

3. There are warning labels on the media hub and on the ribbon supply hub which will be visible if the material is getting low. When these warning labels are visible, prepare to replace the material soon.

1 - Warning label "End of Ribbon" 2 - Warning label "End of Paper"

4. If you do not use the printer for an extended period of time, lift the printhead to avoid possible flattening of the print roller.

5. If you want to move or ship the printer to another location, remove the media and the ribbon from the printer.

1 2

Fig. 7a Warning labels

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Preparation for Tear-Off Mode / Rewind Mode

The R-version printers are delivered with the rewind guide plate (1) mounted for operation in rewind mode. With the optional tear-off plate the printer also may be operated in tear-off mode. For this purpose the rewind guide plate (1) must be replaced by the tear-off plate (3).

The P-version printers are prepared for the dispense mode. After mounting the optional tear-off or rewind guide plate the printers also may be operated in tearoff or rewind mode.

7. Media Loading

Fig. 7b Exchange Rewind Guide Plate / Tear-Off Plate

The exchange of the different plates can be made in a similar way as the exchange rewind guide plate / tear-off plate :

1. Open the cover.

2. Loosen the two screws (2).

3. Slide the rewind guide plate (1) to the right as far as possible to remove the

plate from the printer.

4. Place the slotted holes on the tear-off plate (3) over the screws (2) on the

front of the printer and slide the plate to the left until it stops.

5. Tighten the two screws (2).

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7. Media Loading

Loading Labels

Loading Labels from Roll

567

Fig. 7c Label Loading in Tear-off Mode

1. Open the cover (1).

2. Loosen the knurled screw (10), swing the media retainer (11) upwards and

slide it out as far as possible. If you are using material that is the same width as the previous material, just swing the media retainer (11) upwards.

3. Place the media roll (8) onto the media hub (9) and unwind a strip of media (4) from the media roll. When operating in the rewind or peel-off mode make sure that the strip is long enough to reach the internal rewinder by guiding it through the whole print mechanism and underneath of it. Make sure the labels between the media hub and the print mechanism are facing up. Slide the roll onto the media hub (9) until its stops.

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7. Media Loading

4. Swing the media retainer (11) downwards until it touches the media hub (9). Push the media retainer against the supply role until it rests against the label media. Tighten the knurled screw (10).

5. Raise the printhead assembly (2) by rotating the lever (7) clockwise until it stops.

6. Slide the media guide ring (6) outward, allowing enough clearance for the label stock's width when loaded.

7. Slide the media strip underneath the swing (5 / A3: axle) and through the adjustable photocell assembly (3) until it comes out of the front of the printer. If you are using labels that are wound-in, please make sure that you slide the media strip over the internal rewind hub (13). In figure 7d the feed path for labels wound-out is represented by a solid line, and the feed path for wound-in labels is represented by a broken line.

Fig. 7d Feed path in Tear-off Mode

8. Slide the media guide ring (6) inward until it lightly touches the side of the media strip.

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7. Media Loading

Fig. 7e Adjustment of the Label Edge Sensor

9. To accommodate a variety of print jobs, the position of the label edge

sensor (3) can be adjusted until it is at the proper sensing position. It is important to ensure that the sensor (14) itself (the position of which is indicated by a notch in the sensor housing) is positioned so that the space between the labels can be recognized by the photocell. In the case of labels which have an unconventional shape (ie. not square or rectangular), the photo cell should be positioned at the leading edge of the label. Adjustment of the sensor is performed by sliding the handle (15) in and out.

10. Lower the printhead by rotating the lever (7) counter-clockwise until it

locks.

11. When the printer is operated in rewind mode continue with point 12. When the printer is operated in peel-off mode continue with point 13.

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16 4 17 13 18

7. Media Loading

Fig. 7f Loading Labels from Roll in Rewind Mode

12. In rewind mode, the rewind guide plate (16) must be mounted.

Remove the labels from the first 4 in (100mm) of the label strip. Then, slide the media strip (4) around the rewind guide plate (16) to the internal rewind hub (13) as shown in figure 7f. Slide the strip under the clamps (17) that are located on the internal rewind hub (13). Hold the internal rewind hub (13) and rotate the nut (18) counter-clockwise until it is tight. The media strip will now be fastened to the internal rewind hub (13). Rotate the internal rewind hub (13) counter-clockwise to tighten the media strip.

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7. Media Loading

25 17 13 1822 23 24

Fig. 7g Loading Labels from Roll in Peel-off mode

13. For peel-off mode swing the locking system (21) away from the rewind assist roller (23).

14. Remove all labels from the media strip hangig out of the printer. Then, slide the strip (25) around the dispense plate (19) to the internal rewind hub (13) as shown in figure 7g. Slide the strip under the clamps (17) that are located on the internal rewind hub (13). Hold the internal rewind hub (13) and rotate the nut (18) counter-clockwise until it is tight. The media strip will now be fastened to the internal rewind hub (13). Rotate the internal rewind hub (13) counter-clockwise to tighten the media strip.

15. Loosen the screw (22) using the Allen key (24). Align the locking system (21) including the pinch roller (20) by sliding it sidewards. The alignment is correct if the pinch roller (20) is placed in the middle of the label strip.

16. Swing the locking system (21) to the rewind axle (23) and tighten the screw (22).

17. For further informationen about operating in the peel-off mode see appendix A.

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Adjustment of the Printhead Support

When printing narrow label stock (width less than 60% of the maximum print width), it is possible that the printhead will come into direct contact with the printing roller in the area where there is no media.

CAUTION ! The printhead touching the printing roller could lead to premature failure on the printhead or the print roller!

This can also cause the printhead to be at a slight angle to the media, leading to a variation in the darkness of the print across the label. This fault can be corrected by adjusting the printhead support :

4 5

7. Media Loading

Fig. 7h Adjustment of the Printhead Support

1. The current position of the printhead support (2) is shown by the position of the screw (3) in the elongated hole (4).

2. For wide media the screw position shown in figure 7h is recommended. In this position the printhead support (2) is not used.

3. For narrow media, it is necessary to adjust the printhead support. In this case insert a second strip of a label at the outer side of the print roller and close the printhead. Loosen the screw (3) using the Allen key (5) and slide it slowly in the arrow direction until the printhead support (2) touches the printhead mounting (1).

4. Tighten the screw (3).

5. Remove the second label strip.

NOTICE ! Incorrect adjustments of the printhead support may cause wrinkles in the transfer ribbon.

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7. Media Loading

Loading Fanfold Labels

Fig. 7i Loading Fanfold Labels

1. Open the cover.

2. Loosen the knurled screw (7) and slide the media guide (6) to its outermost position. Rotate the media guide (6) downwards past the media retainer (5).

3. Place the stack of media (4) behind the printer. Make sure the labels on the media strip are facing up.

4. To raise the printhead assembly (2), rotate the lever (1) clockwise until it stops.

5. Slide the media guide ring (3) outward, allowing enough clearance for the media's width when loaded.

6. Slide the media strip through the printer as shown in figure 7i.

7. Adjust the label edge sensor so, that the sensor can recognize the space between the labels respectively the reflective or the perforation mark.

8. Slide the media guide (6) inward until it lightly touches the side of the media strip. Rotate the media guide (6) upwards against the media retainer (5) and tighten the knurled screw (7).

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7. Media Loading

9. Slide the media guide ring (3) inward until it lightly touches the side of the

media strip.

10. Lower the printhead by rotating the lever (1) counter-clockwise until it

stops.

NOTICE ! When printing narrow label stock please activate the printhead support as described in the previous chapter !

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7. Media Loading

Loading Transfer Ribbon

Fig. 7k Loading Transfer Ribbon

NOTICE ! For direct thermal printing no transfer ribbon is needed !

1. Rotate the printhead lever (7) clockwise until it stops to raise the printhead.

2. Slide the roll of transfer ribbon (4) as far as possible onto the ribbon supply hub (5).

NOTICE ! Note which side of the transfer ribbon is coated with ink! The inked side is generally the dull side of the transfer ribbon. When the ribbon is inserted, the inked side must not be placed in contact with the printhead! In figure 7l the solid line represents ribbon with ink on the inner side, and the broken line represents ribbon with ink on the outer side.

3. Rotate the knurled knob (6) counter-clockwise to clamp the roll of transfer ribbon (4) onto the ribbon supply hub (5).

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1 27

Fig. 7l Path of Transfer Ribbon

7. Media Loading

4. Slide a cardboard core (1) onto the ribbon take up hub (2). Clamp the core by rotating the knurled knob (3) counter-clockwise.

5. Feed the transfer ribbon along the path as shown in figure 7l and attach it to the cardboard core (1) using a piece of tape or a label.

6. Turn the ribbon take up hub (2) counter-clockwise until the ribbon is taut and without any wrinkles.

7. Rotate the printhead lever (7) counter-clockwise until it stops, thereby locking the printhead into position.

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7. Media Loading

Adjustment of the Transfer Ribbon

Fig. 7m Adjustment of the Transfer Ribbon

In the event that wrinkles appear in the transfer ribbon (1), which cause an inconsistent print image, the transfer ribbon shield (2) can be adjusted to remove the wrinkles. The adjustment should be done during the printing process.

1. The current position is visible on the scale (3).

2. To change the position, rotate the screw (4) using the Allen key (5).

Rotating it in the direction of "+" will tighten the transfer ribbon the inner edge of the transfer ribbon. Rotating it in the direction of "-" will tighten the outer edge of the tranfer ribbon.

To eliminate the wrinkles, tighten the side where the wrinkles are originating.

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7. Media Loading

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8. Printer Configuration

Overview

There are a variety of parameters that can be set to configure the printer to specific requirements in the "Setup" menu of the Offline Menu. The setup should be performed when operating the printer for the first time and also when basic changes need to be carried out. In most cases however, simple changes such as heat setting adjustments, using different media will be made with software settings. The "Setup" menu can be protected from unauthorized access by using a code number (PIN).

1. Switch to the Offline Menu by pressing the key.

2. Continue to press the key or the key until you reach the "Setup" menu. Press the key.

3. If the "Setup" menu is protected by a PIN the display will show "PIN: 0000". You will need to enter the correct PIN before you can continue. The numbers of the PIN can be changed by using the key and the key. The position to be changed will be flashing on the display. Press the key to move to the next number. If the correct number is entered, the "Setup" menu is displayed.

4. The parameters are arranged in a tree like structure. Pressing the key as well as the key will scroll between the secondary menus. By pressing the key, the selected secondary menu will be chosen.

5. If a parameter is selected, the display shows the actual value underneath the parameter. On the top line the symbol is shown. This symbol indicates that it is possible to switch between the parameter choices by pressing the key and the key.

6. To change the current setting press the key. Then the symbol is shown in the lower line of the display and it indicates that it is possible to change the setting of the parameter by pressing the key and the key.

7. Press the key to confirm the change. To cancel the change press the key. In both cases the symbol appears on the top line again.

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8. Press the key several times if necessary to return to the "Setup" menu or to "Online" mode.

Online

[Memory card]

Test

8. Printer Configuration

Setup Local settings Country

Machine param. Printhead pos. X

Print parameters Heat level

Interfaces Character set

Security PIN

Service

Timezone Daylight saving Set date Set time

Printhead pos. Y Tear-off pos. Demand sensor* [Cutter] Brightness LCD Contrast LCD Time Powersave Debug mode

Print speed Transfer print Warn level ribbon Label sensor Tear-off mode Backfeed Pause-Reprint Error-Reprint Width ASCII dump

IEEE 1284 RS-232 [RS-422/485] [Ethernet] [Keyboard]

The "Setup" menu can be protected from unauthorized access by using a PIN. * The parameter Demand sensor is only accessible for the P-version

printers.

[...] The parameters in the brackets are only accessible after installing an

optional device

Table 8a Structure of the "Setup" Menu under the Offline-Menu

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8. Printer Configuration

Local Settings

1. Switch from the "Online" mode to the offline-menu by pressing the key.

2. Select the "Setup" menu.

3. Select the "Local settings" menu.

Setup

Local settings

Parameter Meaning

Country Set the display language and the date

and time format for the country Default Setting: USA

Time zone Set the Time zone using UTC

(Universal Time Coordinated) Default : UTC +1

Daylight saving Select the method of daylight savings

adjustment Default : USA

Set date Set the printer's date

Default : current

Selection

Belgie, België, Byjc`oh~, Ceska republika, Danmark, Deutschland, Ελλαρ, Espana, Farsi, France, Italia, Lietuva, Magyarország, Nederlands, Norge, Polska, Portugal, Pmpph~, Schweiz, Suisse, Suomi, Sverige, Türkiye, United Kingdom, USA

UTC +12 ... UTC -10

EU USA Off

31.12.2069 ...

01.01.1970

Set time Set the printer's time

Default : current

Table 8b Overview of the "Local settings" Menu

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23:59:59 ... 00:00:00

Country

The "Country" parameter allows the setting of the LCD display language, which also defines the date and time format used for the printer display as well as for printing. The formats for time and date can be configured with software, but will not be saved permanently.

Time zone

UTC (Universal Time Coordinated) describes the international time base used on the web. To adjust the printer to the local time, set the parameter time zone in relation to the UTC. The selection contains all valid time zones of the world. Information regarding the correct time zone for UTC can be obtained from the web.

Daylight saving

Using this parameter you can select the valid daylight savings regulation. The time will automatically change on the correct days to adjust for daylight savings.

Set date

Using this parameter you can change the date in the printer's internal clock. The order of data to be changed (day, month, year) is independent from the format of the date. The field to be changed will be flashing on the display. When printed, the current date is given in the format selected based on the "Country" parameter. It is possible to change the date with software, but the change will not be saved permanently.

8. Printer Configuration

Set time

Using this parameter you can set the correct time in the internal clock manually. The order of data to be changed is hour, minute, second. The field to be changed will be flashing on the display. If the optional ethernet-interface is installed, it is possible to synchronize the time with the web automatically. When printed, the current time is given in the format selected based on the "Country" parameter. It is possible to change the time with software, but the change will not be saved permanently.

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8. Printer Configuration

Machine Parameters

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Select the "Setup" menu.

3. Select the "Machine parameters" menu.

Setup

Machine parameters

Parameter Meaning

Printhead pos. Shift the print image on the label

X left to right.

Default : 0.0 mm

Selection

9,9 ... 0,0

Printhead pos. Shift the print image on the label Y top to bottom.

Default : 0.0 mm

Tear-off pos. Shift the tear-off position

Default : 0.0 mm

Demand sensor (only for P-version printers)

Peel position Shift the position of the dispensed

label relative to the dispense plate Default : 0.0 mm

Backfeed Delay time between removing the

delay label from the peel position and the

backfeed of the label Default : 250 ms

Limit peel-off Limitation of the print speed in the

spd. peel-off mode to 100 mm/s

Default : A3 - On

A4/A6 - Off

Table 8c Overview of the "Machine parameters" Menu

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+9,9 ...

-9,9

+9,9 ...

-9,9

+9,9 ...

-9,9

500 ms ... 0 ms in 50 ms increments

On Off

8. Printer Configuration

Parameter Meaning

Cutter

(Only displayed if the cutter is attached)

Brightness LCD Sets the brightness of the display

Contrast LCD Sets the contrast of the display

Time Powersave Amount of time before switching to

Debug mode Aktivates the debug mode

Table 8c Overview of the "Machine parameters" Menu (continuation)

Printhead position X

Using this setting will shift the entire print image to the left on the label. This parameter should only be altered if you are printing the same format on several printers, and the printed image is not consistent on each printer.

NOTICE ! The value of Printhead position X cannot be greater than the difference of the printhead width and the defined label width in software. A value greater than the difference will be ignored and the actual difference will be used in place. For example, if the printhead width is 104mm and the label width defined in software is 100mm, the printer will only accept a value of 4mm or less for printhead position X. If Printhead position X is set for 6mm, the printer will only shift the label 4mm.

Default : 8

powersave mode Default : 10 min

Default : Off

Selection

1..12

6..11

60 min ... 0 min

On Off

The Printhead position X value to be changed will be flashing on the display.

It is possible to adjust the value for individual jobs using software. The front panel values and software command values will be totaled together for printing.

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8. Printer Configuration

Printhead position Y

Using this setting will shift the entire print image up or down the label. This parameter should only be altered if you are printing the same format on several printers, and the printed image is not consistent on each printer.

NOTICE ! Changing the Printhead position value Y also effects the peel position and cut position as well. It will be necessary to readjust the values for the peel and cut positions using the previous value +/- the printhead position value.

The Printhead position Y value to be changed will be flashing on the display. It is possible to adjust the value for individual jobs using software. The front panel values and software command values will be totaled together for printing.

Tear-off position

When the "Tear-off mode" (see chapter "Print parameters") is active, an additional feed forward will take place after completion of the print job. This additional feed makes it possible to tear off the last label at the tear-off plate. Using the setting "Tear-off position" the length of the additional feed can be adjusted.

Demand sensor - Peel position

This parameter allows for adjustment of the presentation position of the printed label on the dispense plate. Peel position with the initial offset value of 0 causes the printed label to be peeled off from the liner leaving approximately a .1 (2mm) wide strip of the label still adhering to the liner. The amount of label left adhering to the liner can be altered with this parameter, using an offset in the range from -9.9mm to +9.9mm. Positive offset values cause more of the label surface to protrude past the dispense plate. The Peel position value to be changed will be flashing on the display. The offset values from Peel position and from software are added together for execution. The software value does not replace the Peel position value, but temporarily adjusts it for the current job.

Demand sensor - Backfeed delay

The "Backfeed delay" adjustment allows you to input an amount of time in milliseconds between when the label is removed from the peel edge and when the backfeed is executed. Using "Backfeed delay" should prevent labels from becoming jammed between the printhead and print roller when the liner is fed back too quickly.

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Demand sensor - Limit peel-off spd.

This parameter allows to limit the print speed in peel-off mode to 4 ips (100mm/s). For A4 and A6 such a limitation is not necessary. So the setting "Off" should be chosen. When an A3 printer is delivered, the maximum print speed in peel-off mode is limited to 4 ips (100mm/s). Even if the print speed for the peel-off mode is set higher in the software, the print job will be carried out with a speed of 4 ips (100mm/s). This limitation guarantees correct operation of the A3 in peel-off mode when using maximum supply rolls (diameter 8 in (203mm), width 4.7 in (120mm)). When using smaller supply rolls it is possible to operate with higher speed. For that purpose the speed limitation must be switched off. Then the print speed can be set on all speeds up to 8 ips (200mm/s) for A3/200P or 6 ips (150mm/s) for A3/300P.

CAUTION ! When operating the A3 in peel-off mode with higher speed it is strongly recommended to carry out some tests beforehand by using appropriate rolls with maximum diameter !

The speed limitation in the peel-off mode does not affect any other operation modes like tear-off mode, cut mode or external rewinding.

Cutter

When the optional cutter is attached, the "Cutter" menu appears in the "Machine parameters" menu. The menu contains all of the parameters for the cut function. Detailed information is available in the cutter documentation.

8. Printer Configuration

Brightness LCD

This parameter adjusts the level of brightness for the background on the display.

Contrast LCD

This parameter adjusts the level of contrast to improve readability on the display.

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8. Printer Configuration

Time Powersave

If the printer does not receive a print job or the front panel has not been accessed for a period of time, the printer will switch into a powersave mode. During powersave mode, certain functions such as the background lighting of the display are powered off until the next operation is carried out. This parameter defines the amount of time the printer will wait before entering powersave mode after the last operation.

Debug mode

The "Debug mode" is a tool for the firmware programmer. It will assist in recognizing faults and their possible sources beyond standard error messages.

Print Parameters

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Select the "Setup" menu.

3. Select the "Print parameters" menu.

Setup

Print Parameters

Parameter Meaning

Heat level Basic adjustment of the heat

intensity Default : 0

Print speed Basic adjustment of the print

speed Default : 100 mm/s

Transfer print Basic selection of thermal

transfer mode / direct thermal mode Default : On

Table 8d Overview of the "Print parameters" Menu

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Selection

-20 ... +10

A3/200 : 50-200 mm/s A3/300 : 50-150 mm/s A4/300 : 50-250 mm/s A4/600 : 50-100 mm/s A6/300 : 50-200 mm/s

steps of 25mm/s

On Off

8. Printer Configuration

Parameter Meaning

Warn level Setting the threshold diameter for the ribbon warning message "ribbon end"

Default : Off

Label sensor Method of label sensing

Default : Gap sensor

Tear-off mode Activating a small feed to the tear

plate at the end of a print job Default : Off

Backfeed Method of backfeed when using peel-

off mode or the cut mode Default : smart

Pause reprint Allows you to print additional labels

after finishing a print job by pressing the key Default : On

Error - Reprint Selection of automatically reprinting a

label after a correctable error has been fixed. Default : On

Width Setting the print width for ASCII dump ASCII dump mode

Default : Automatic

Selection

Off 32 ... 74 mm

Gap sensor Bottom reflect Endless media

On Off

smart always

On Off

Automatic, 50mm to max. print width in steps of 5mm

Heat level

Table 8d Overview of the "Print parameters" Menu (continuation)

The "Heat level" parameter enables the printer to adapt to possible differences in the thermal properties of the thermal printheads. An adjustment has already been made in the factory. If the printhead must be replaced, it is very likely the "Heat level" parameter will have to be adjusted. To adjust the print for different print jobs, it is recommended that you make the heat level adjustment with software. (e.g. for different materials and speed)

The heat level can be set using the software commands. The front panel value and software command value will be totaled together when printing. The setting of the "Heat level" parameter also affects the printer test prints (see Test functions section).

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8. Printer Configuration

Print speed

This parameter allows the adjustment of the print speed. This adjustment also affects the printer test prints (see Test functions section). The print speed can be set for each print job separately with software. Changing the print speed with software does not change the basic adjustment.

Transfer print

This parameter is used to set the printer's method of printing to thermal transfer printing or direct thermal printing. The setting affects two factors directly related to thermal transfer mode. First, for thermal transfer mode, the printhead requires a lower temperature than when in direct thermal printing mode. Second, the ribbon sensor is active. The setting for transfer print for a single print job can be overwritten with software.

Warn level ribbon

That parameter allows to define a threshold diameter of the ribbon supply roll. As soon as the diameter of the roll falls below this threshold a SNMP or E-mail warning message is sent via Ethernet interface. So the operator is already asked to prepare a new ribbon roll when the printer is still running.

If your printer has no Ethernet interface, the diameter of the ribbon supply roll can be asked by the q r command (see Programming Manual) using the serial interface. This method is also available if the parameter "Warn level ribbon" is set to "Off".

Label sensor

The printer offers two methods for recognizing the start of label. In most cases, the label edge sensor photocell can be used in the "shine-through" mode ("Gap sensor" mode), where the differing opacities between the label area and spaces between labels is distinguished. In certain special cases, (ie. pre-printed endless material), recognition of the start of the label can be made via reflective markings on the bottom side of the label material. This parameter can also be changed using software. For different print jobs it is recommended that you make the change in the software.

The setting "Endless media" is especially intended to synchronize the feed of continuous material in cut mode after switching on the printer. You can find detailed information in the cutter documentation.

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Tear-off mode

Backfeed

Pause reprint

8. Printer Configuration

When the "Tear-off mode" is active, an additional feed forward will take place after completion of the print job. This additional feed makes it possible to cut or tear off the last label at the tear-off plate. When a new print job is started, the label material will be fed back until the front edge of the first label is repositioned under the printhead. If the parameter is OFF, the label feed forward stops immediately after the last label has completely passed the printhead.

In cut and peel-off mode, the material will be stopped in a position where the leading edge of the following label has already been forwarded beyond the printhead. The printer will then backfeed the label material from its cut/ dispense position to the printhead. Therefore, the next label can be printed completely. A backfeed will always be performed if the parameter is set to "always". If the setting is set to "smart", the backfeed will only be performed if the front label is in its cut/dispense position and the printer has not yet received all of the data for printing the following label. Otherwise, the print of the second label will be started, but only completed once the first label has been removed.

When this option is enabled (On), it is possible to print additional labels by pressing the key after the print job has completed, as long as the internal memory of the printer has not been cleared by pressing the key.

Error-Reprint

When a recoverable error occurs while printing, this option will determine how the last label will be handled. If this option is enabled (On), the last label will be reprinted once the error has been cleared. If this option is disabled (Off), the print job will continue with the next label.

Width ASCII dump

The ASCII Dump mode (see chapter 9) provides a method to print the control sequences sent to the interface. In this mode the data received will be printed in text format depending on the selected character set. If the parameter "Width ASCII dump" is set to "Automatic" the information is printed over the maximum print width. For printing the ASCII dump on to narrow material a smaller width can be chosen.

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8. Printer Configuration

Interfaces

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Select the "Setup" menu.

3. Select the "Interfaces" menu.

Setup

Interfaces

Parameter Meaning

Character set Select the character set table

Default : Windows 1252

IEEE1284 Bidirectional parallel Interface

Default : On

RS-232 1. Set the baud rate

Default : 57.600

2. Set the protocol Default : RTS/CTS

RS-422/485 Menu to configure the optional RS-422/RS-485-interface

(Menu is only displayed when the PCB is installed.)

Ethernet Menu to configure the optional ethernet-interface

(Menu is only displayed when the PCB is installed.)

Keyboard Setting of the key assignment

(Menu is only displayed when an external keyboard is installed.) Default : Automatic

Selection Windows 1250,

1251, 1252, 1253, 1254, 1255, 1256, 1257, DOS 437, 737, 775, 850, 852, 857, 862, 864, 866, 869,

EBCDIC 500, ISO 8859-1 up to -10 ISO 8859-13 up to -16, Macintosh Roman, DEC MCS, KOI8-R, Win OEM720, UTF-8

On Off

1.200 ... 230.400

RTS/CTS

--XON/XOFF

Automatic and all country settings listed in "Local settings, Country"

Table 8e Overview of the "Interfaces" Menu

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Character set

IEEE1284

RS-232

RS-422/485

8. Printer Configuration

The parameter defines how different characters (symbols, letters, special characters) will be translated to the interface. Before operating the printer, the "Character set" of the printer should be adapted to match the character set of the computer. Adjustment is not possible with software. However, it is possible to use the Unicode character table for characters which are not included in the selected font.

The parallel interface basically works in the bidirectional mode. If the bidirectional mode is switched off, the interface works as a standard Centronics interface.

The baud rate and protocol of the interface RS-232 can be set with this parameter.

NOTICE ! If you have the RS-422/RS-485-interface-PCB installed in your printer, the baud rate for the RS-232-interface affects the baud rate of the RS-422interface and the RS-485-interface.

For the RS-232-interface to operate correctly, it is absolutely necessary to have the computer and printer parameters set the same.

Ethernet

Keyboard

Once the optional RS-422/RS-485-interface-PCB has been installed, the RS422/485 menu appears in the interface menu. The RS-422/485 menu contains the parameters necessary to configure the interface. Detailed information about the interface settings can be located in the documentation of the PCB.

Once the optional ethernet-interface-PCB has been installed, the ethernet menu appears in the interface menu. The ethernet menu contains the parameters necessary to configure the interface. Detailed information about the interface settings can be located in the documentation of the PCB.

If the parameter is set to "Automatic" the printer uses the key assignment of the country that is chosen in the parameter "Local settings / Country". With the parameter "Keyboard" a key assignment can be chosen that differs from the setting "Country".

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8. Printer Configuration

Security

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Select the "Setup" menu.

3. Select the "Security" menu.

Setup

Security

Parameter Meaning

PIN Set, erase, change a PIN number to

protect certain functions Default : Off

Table 8f Overview of the "Security" Menu

With this menu it is possible to set, erase or change a four-digit code number (PIN). If the PIN is activated, access to the "Setup" menu, certain functions of the memory card and upgrading of the firmware is only possible after the PIN number is entered. This allows protection against unauthorized access to certain settings and functions. Menu's that are protected will display the symbol . To set a code number for the first time, choose the "On" option. The first line of the display appears "New PIN" and the second line displays "0000" to enter the new pin. With the key and the key the numbers of the PIN can be changed. The field to be changed will be flashing on the display. Press the key to switch to the next number. To change the PIN, select "Change". The directions to change a PIN are the same as entering a new PIN number. To disable the PIN, select "Off". The previous PIN will be erased permanently.

Selection

Off On Change

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8. Printer Configuration

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9. Test Options

Overview

The printer is equipped with several test options. These options make it possible for the user to understand something about :

- important configuration parameters

- the fonts available in the printer

- important hardware components of the printer and connected peripheral

- the quality of the print image and the condition of the printhead

- the recognition of the front edge of the label in relation to the optical

- label data sent from a computer or loaded from the memory card.

The test options are summarized in the "Test" menu of the offline menu.

1. Switch from the "Online" mode to the Offline Menu by pressing the

2. Press the key or the key until the "Test" menu is displayed.

devices

characteristics of the media

key.

Press the key to confirm the selection.

3. Select the required test function by pressing the key or the key and confirm the selection by pressing the key.

4. For more details on each test option, see the appropriate section.

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Online [Memory Card]

Test Short status

9. Test Options

Status print

Font list

Device list

Printhead profile

ASCII Dump Mode

Test grid

Label profile

Setup

Service

* The test function "Printhead profile" is available for A3 only.

Table 9a Structure of the "Test" Menu in the Offline Menu

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9. Test Options

Short Status

The "Short status" option offers a convenient method for retrieving and viewing information about the printer configuration on the display. These values give the user detailed information about the printer and installed options.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the "Short status" option by pressing the key or the key and confirm the selection by pressing the key.

4. There are ten pieces of information available using the "Short status" option. Each piece of information is viewed seperately. Use the key or the key to move between different pieces of information.

A4/300

Fig. 9a Short status 1

The type of printer is displayed on the first line.

Firmware V2.82

Fig. 9b Short status 2

The second line will display the version of firmware.

(Mar 13 2003)

Fig. 9c Short status 3

The third line displays the date of the firmware.

PCB: Rev. 5

Fig. 9d Short status 4

The fourth line displays the revision number of the CPU.

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9. Test Options

FPGA: Rev.3

Fig. 9e Short status 5

The fifth line displays the revision number of the FPGA.

TPH: 300 dpi

Fig. 9f Short status 6

The resolution of the installed printhead is displayed on the sixth line.

TT: 64.44m

Fig. 9g Short status 7

The seventh line displays the length of material printed in thermal transfer mode in realtime.

TH: 44.65m

Fig. 9h Short status 8

The eighth line displays the length of material printed in direct thermal mode in realtime.

Slot: -

Fig. 9i Short status 9

If the printer is equipped with the optional interface (RS-422/485, ethernet, USB), it is displayed on the ninth line.

Card: 8 MByte

Fig. 9k Short status 10

If you are using a memory card, the capacity of the memory card is displayed on the tenth line.

5. To leave the "Short status" display and return to the "Test" menu, press the key.

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9. Test Options

Status Print

When selecting the "Status print" option, an internal test sample will be printed which contains a variety of information about the configuration of the printer as well as status of the printer. To prepare for a status print, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

NOTICE ! With "Status print", the printer will not sense any label gaps, and will print non-stop, producing output with an approximate length of 10.3" (260 mm). Continuous paper works best for the prints, otherwise, a regular sheet of paper cut to a width of 4.7 in (120 mm) for A3/A4 or 7.1 in (180mm) for A6 can be used in thermal transfer mode.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the "Status print" option by pressing the key or the key and confirm the selection by pressing the key.

4. Start the printout by pressing the key.

5. The "Status print" will be printed with the heat level and the print speed set in the "Setup" menu.

6. To cancel the "Status print", press the key.

7. Once the printout has completed, the printer returns to the selection list of the "Test" menu.

The status print contains : A) the type of printer as well as the version and date of the printer's firmware. B) the values of selected configuration parameters.

C) cumulative operating time of the printer, amount of printed labels as well as

cumulative length of printed material in direct thermal and thermal transfer mode.

D) the current values of printhead temperature and heat voltage

E) details about the operation of the sensors used for recognizing the transfer

ribbon and the media front edge

F) a test pattern to display the quality of the print image.

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9. Test Options

Fig. 9l Status Print

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9. Test Options

Font List

The important parameters of the fonts available in the printer are printed as a table. The table contains both the fonts saved in the printer internal memory and the fonts loaded into the printer externally from the memory card. To prepare for a font list, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. The font list will print continuously without sensing the label gap.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the "Font list" option by pressing the key or the key and confirm the selection by pressing the key.

4. Start the printout by pressing the key.

5. The "Font list" will be printed with the heat level and the print speed set in the "Setup" menu.

6. To cancel the "Font list" print, press the key.

7. After completing the printout, the printer returns to the selection list of the "Test" menu.

Fig. 9m Font List

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The definition of the parameters printed on the font list are as follows:

9. Test Options

No. : Font number for the font used in programming

Name : Name of the font as it is saved internally

Type : Type of the font. Determines how the font is sized and

Description : A detailed description of the font's name, size, etc.

(T command)

what options are available when programming. (see the T

command in the programming guide)

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9. Test Options

Device List

The hardware components installed in the printer and the optional devices connected to the printer are displayed in this list. To print the device list, load media (labels, continuous paper) and a transfer ribbon, which extends over the entire print width of the printer. The device list will print continuously without sensing the label gap.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the "Device list" option by pressing the key or the key and confirm the selection by pressing the key.

4. Start the printout by pressing the key.

5. The "Device list" is printed using the heat level and print speed set in the "Setup" menu.

6. To cancel the "Device list" printing, press the key.

7. After completing the printout, the printer will return to the selection list on the "Test" menu.

Fig. 9n Device List

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The meaning of the details printed on the device list are as follows:

9. Test Options

CPU : Type and serial number of the CPU

TPH : Resolution and number of dots

CARD* : Capacity, manufacturer, serial number and

SLOT* : Type, serial number and revision number of the

USB [a]* : Type and revision number of the USB devices installed

[b/c]Speed a : identifying number of the USB device

* Will only be printed if the respective devices are installed.

Revision number of the CPU and FPGA

of the printhead installed

version number of the FlashCard installed

interface expansion card installed.

b : identifying number of the USB device, which is

connected to device a

c : identifying number of the device b port, which is

connected to device a

Speed : Low- or High-Speed-USB-device

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9. Test Options

Printhead Profile

NOTICE ! The test option "Printhead profile" is available for A3 only !

When selecting the option "Printhead profile", a diagram will be printed which shows the resistance values for the single printhead dots. This printout makes it possible to see the status of the printhead. When a dot is damaged or defective its resistance value increases. When this error occurs, it causes white lines in the print image from top to bottom. In some cases, the white line could cause an invalid scan of certain barcodes.

To print the printhead profile, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

NOTICE ! With "Printhead profile", the printer will not sense any label gaps, and will print non-stop, producing output with an approximate length of 9" (230 mm) for a 203dpi printhead and 13" (340 mm) for a 300dpi printhead. Continuous paper works best for the prints, otherwise, a regular sheet of paper cut to a width of 4.7" (120 mm) can be used in thermal transfer mode.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the

key to confirm the selection.

3. Select the option "Printhead profile" by pressing the key or the key and confirm the selection by pressing the key.

4. Start the printout by pressing the key.

5. The "Printhead profile" will be printed with the heat level and print speed set in the "Setup" menu.

6. To cancel the print, press the key.

7. After completing the printout the printer returns to the selection list of the "Test" menu.

The printout has a scale which marks the actual geometric position of the dots. The scale will be printed underneath the black bar with the text "Printhead profile". It is possible to compare a single dot to the scale as demonstrated in the following diagram. Figure 9o indicates a print image failure around 22.5 mm in the black bar. In the scale section of the diagram, a dot with an increased resistance value appears around 22.5 mm. Using this comparison makes it clear that the image fault on the top line is caused by a defective printhead and not a case of a dirty printhead surface.

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9. Test Options

Fig. 9o Printhead Profile

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9. Test Options

ASCII Dump (Monitor) Mode

The ASCII Dump mode provides a method to print the control sequences sent to the interface. In this mode the data received will be printed in text format depending on the selected character set. Error messages will be printed directly behind the fault, e.g. for unknown commands. In this mode, the printer will not sense gaps between labels.

NOTICE ! The font used for the printout in this mode is large enough to be clearly readable after facsimile transmission. For questions or future reference, using this mode, you may print and retain a copy of the label data for each label you print.

To get a printout in monitor mode, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

NOTICE ! If only small materials available then it is possible to cut the width of the printout to at least 2 in (50mm). The value can be set using the parameter ''Width ASCII dump'' (see chapter Setup / Print Parameters).

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the option "ASCII Dump Mode" by pressing the key or the key and confirm the selection by pressing the key.

4. Start the ASCII Dump mode by pressing the key.

5. Send a print job to the printer.

6. The ASCII Dump mode printout will be printed with the heat level and print speed set in the "Setup" menu.

7. In ASCII Dump mode, the printing of data will occur after four lines of data has been received. In some cases, the last few lines of text have to be

printed by pressing the key.

8. To cancel the ASCII Dump mode printout, press the key.

9. Press the key to return to "Online" mode.

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The control characters (ASCII Code 00 ... 31) as printed on ASCII Dump mode printouts are as follows:

Code Printout Code Printout Code Printout Code Printout

DEC HEX DEC HEX DEC HEX DEC HEX

00 00 08 08 16 10 24 18

01 01 09 09 17 11 25 19

02 02 10 0A 18 12 26 1A

03 03 11 0B 19 13 27 1B

04 04 12 0C 20 14 28 1C

05 05 13 0D 21 15 29 1D

06 06 14 0E 22 16 30 1E

07 07 15 0F 23 17 31 1F

Fig. 9p Representation of the Control Characters in ASCII Dump Mode

Example of ASCII Dump Mode

The following shows the "normal" appearance of a printed label, followed by the appearance of the same label when its commands are printed in ASCII Dump mode.

9. Test Options

Fig. 9q Output Label

Fig. 9r Label commands printed in ASCII Dump mode

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9. Test Options

Test Grid

The "Test grid" option generates a printout that prints a test grid that allows the operator or service technician to evaluate and check the quality of the printed image.

To get a printout of the test grid, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

1. Switch from "Online" mode to the Offline Menu by pressing the key.

2. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

3. Select the option "Test grid" by pressing the key or the key and confirm the selection by pressing the key.

4. Start the printout by pressing the key.

5. The pattern shown in figure 9s will be printed. The printout will repeat about every 5 seconds making it possible to make adjustments on the printer between the individual printouts.

6. The "Test grid" printout will be printed with the heat level and print speed set in the "Setup" menu.

7. The "Test grid" printout can be canceled by pressing the key. Once the printout has been canceled, the printer returns to the selection list of the "Test" menu.

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Fig. 9s Test Grid

9. Test Options

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9. Test Options

Label Profile

The "Label profile" option checks the recognition of the media edge in relation to the optical characteristics of the media and liner. Values measured by the media edge sensor during the media feed are saved and printed in the "Label profile" printout.

To print the "Label profile" printout, you will need to load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer. The media the profile will be printed on, is independent of the media to be tested.

1. Select the type of sensor (gap sensor or bottom-reflective sensor) to be tested in the "Setup" menu.

2. Load the media to be tested in the printer.

3. Switch from "Online" mode to the Offline Menu by pressing the key.

4. Press the key or the key until the "Test" menu is displayed. Press the key to confirm the selection.

5. Select the "Label profile" option by pressing the key or the key and confirm the selection by pressing the key.

6. The printer will carry out a media feed. The sensor will measure the optical properties of the media.

7. After completing the media feed, "Test print OK " will appear on the display.

8. Load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

9. Press key to start printing the "Label profile" printout.

10. The "Label profile" printout is printed with the heat level and print speed set in the "Setup" menu.

11. After completing the printout, the printer will return to the selection list of the "Test" menu.

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9. Test Options

Fig. 9t Label Profile

The meaning of the details shown in the label profile are as follows:

A) Profile of the values measured at the sensor. These values are terms for the

difference in opacity between the media and gap or in the case of the bottom reflective sensor, the reflectivity between the media and the printed mark.

B) Coordinates in paper feed direction where media front edges were detected.

C) The method of media recognition (gap sensor or bottom-reflective sensor).

D) The type of peripheral device connected.

E) Settings for use by Maintenance technicians. A more detailed explanation

can be found in the Service Manual.

F) Settings for use by Maintenance technicians. A more detailed explanation

can be found in the Service Manual.

G) Settings for use by Maintenance technicians. A more detailed explanation

can be found in the Service Manual.

F GD

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10. Memory Cards

The A-series printers offer the ability to use memory cards to permanently save formats, graphics, fonts and database information on the memory card. Data is sent to the memory card using the printer's interface and stored on the memory card.

Although memory cards have non-volatile memory, it is recommended that you make backup copies in case the original card malfunctions or is lost.

Type 1 CompactFlash cards with a maximum capacity of 64 MegaByte can be used.

Fig. 10a CompactFlash Memory Card

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Installation and Removing the Memory Card

Fig. 10b Installation of the Memory Card

Installation of the Memory Card

10. Memory Cards

With the CompactFlash card contacts facing the slot (2), insert the card (4) into the slot (2) until the eject button (3) pops out of the cover on the front panel.

NOTICE ! There are guides on the sides of the memory card which make it impossible to insert the card incorrectly.

Removing the Memory Card

Press the eject button (3) and remove the card from the slot (2) by hand.

CAUTION ! To avoid loss of data on the memory card, do not eject the memory card if the LED (1) next to the slot (2) is illuminated.

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10. Memory Cards

Preparing the Memory Card

In order to use the memory card the first time, the card must be formatted for the printer to read and write data. Often the cards are preformatted for use with the printer. If the card you are using is not formatted, the printer will display either "Unknown card" or "Structural err" on the front display. If the message is displayed, you must format the card using one of the following methods:

1. Format the card using the printer's "Format card" option in the Offline menu (see "Memory card options in the Offline Menu" section).

2. Format the card sending the software command "Mf;name CR" (see the Programming Manual for more information) through the connected interface.

3. Format the card using a FlashCard drive on a PC.

Writing to the Memory Card

There are different methods to write formats to a memory card.

The most secure and practical method to write to the memory card is the printer's interface.

For saving a label to the memory card using direct programming, place the "Ms" command at the beginning and end of your format:

After processing the commands, the format "ABC" is stored on the memory card The [NOPRINT] parameter after the A command suppresses the printing of a label while saving the file to the memory card. Whenever the file "ABC" is accessed from the memory card, one label will be printed. If you want the operator to specify an amount of labels to be printed, move the A command statement after the second "Ms" command in the example above.

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Memory Card Options in the Offline Menu

Overview

Online Memory card Label from card

Test

Setup

10. Memory Cards

Print directory

Copy memory card *

Format card *

ASCII dump (Card)

Service

* The options ''Copy memory card'' and "Format card" can be protected

from unauthorized access by a PIN.

Table 10a Structure of the "Memory card" Menu on the Offline Menu

Access to the menu shown in table 10a is only available when a memory card is installed.

The following sections will provide detailed information about the memory card functions listed in the table.

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10. Memory Cards

Label from Card

The "Label from card" option prints labels which are stored on a memory card.

1. Switch from "Online" mode to the Offline Menu by pressing the key. The "Memory card" selection will be displayed on the LCD.

2. Press the key. The "Label from card" selection is displayed on the LCD.

3. Press the key again. The name of the first label stored on the memory card is displayed on the LCD.

4. Scroll up and down the directory of the card using the key or the key.

Press the key to confirm the selection of the label to be printed.

5. If you select a label which was saved with a defined number of labels to print, the printout starts at once.

6. If you select a label with a variable number of labels to print, "Number of labels" appears on the first line of the LCD. On the second line "00001" appears with the first number flashing (cursor).

7. With the key or the key, the number at the cursor position may be changed. The cursor can be moved one number to the right by using the

key. After confirming the last number the printout will start.

8. If the label was designed with operator prompted fields, the symbol is shown on the display. Using a keyboard, an externel device or the keys

on the front panel, enter the data on the requested line. The method of entering operator prompted data is similar to the method of entering the number of labels. Letters and numbers can also be entered with the front panel keys if necessary.

9. Label selection or the number of labels selected, can be canceled by pressing the key.

Access to the stored data on the memory card is also possible using the connected interface and computer.

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Print Directory

When using the "Print directory" option, the directory of the installed memory card is printed. To print the directory, load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

10. Memory Cards

1. Switch from "Online" mode to the Offline Menu by pressing the key. The "Memory card" menu is displayed on the LCD. Press the key.

2. Select the "Print directory" option using the key or the key.

3. Press the key. The directory of the card is printed.

4. In the printout you can find :

- the name of the memory card

- information about the data saved on the memory card

- the amount of space remaining on the memory card

5. After completing the printout, the "Memory card" selection is displayed on the LCD.

Fig. 10c Printout of the Directory of a Memory Card

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10. Memory Cards

Copy Memory Card

This option may be used to copy all of the files from one memory card onto another one. The duplication is carried out file by file. This allows the usage of memory cards with different capacities. It is also possible to copy files to a previously used card.

CAUTION ! If there are files on both source and destination cards with identical names, the files on the destination card will be overwritten without warning!

To protect the card from unauthorized copying, a code number (PIN) can be set (see the "Printer Configuration - Security" section).

CAUTION ! While copying, DO NOT remove the source or destination card unless you are prompted to do so by the LCD !

1. Install the source card.

2. Switch from "Online" mode to the Offline Menu by pressing the key. The "Memory card" menu is displayed on the LCD. Press the key.

3. Select the "Copy memory card" option using the key or the key. Press the key.

4. The "Copy memory card" option is displayed on the LCD with a default selection of "No". Change the selection to "Yes" using the key or the

key. Press the key.

5. If the "Copy memory card" option is protected by a PIN, the printer will prompt for the PIN by displaying "PIN: 0000" on the LCD. The numbers

of the PIN may be changed using the key and the key. The position of the number to be changed will be flashing. You can switch to the next

number by pressing the key. If the all of the numbers are entered correctly, the "Copy memory card" process will begin.

6. The printers LCD will indicate the progress with a progress bar. Once around 2 MByte is read from the source card the "Insert dest." request appears on the LCD.

7. Remove the source card and insert the destination card.

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10. Memory Cards

8. The data that was read from the source card will now be transferred onto the destination card. As this is happening the progress bar on the LCD will be emptied. If not all files were read from the source card yet; the request "Insert source" will appear on the LCD.

9. Remove the destination card and insert the source card again. The next cycle of copying will start.

10. Repeat steps 6 to 9 until all the files are copied. When the printer finishes copying the files the LCD will display "OK ".

11. Press the key to return to the "Memory card" menu selection list.

When the destination card cannot store any more information the LCD will display "Card full".

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10. Memory Cards

Format Card

This option will format and delete all data from a memory card. This option must be used if the message "Unknown card" or "Structural err." is displayed on the LCD. To protect the card from unauthorized formatting, a code number (PIN) can be set (see the "Printer Configuration - Security" section).

1. Switch from "Online" mode to the Offline Menu by pressing the key. The "Memory card" menu is displayed on the LCD. Press the key.

2. Select the "Format card" option using the key or the key. Press the

key.

3. The "Format card" option is displayed on the LCD with a default selection of "No".

4. Change the selection to "Yes" using the key or the key. Press the

key. If the "Format card" option is not protected by a PIN, the

formatting will begin immediately.

5. If the "Format card" option is protected by a PIN, "PIN: 0000" appears on the display requesting input. The numbers of the PIN may be changed

using the key and the key. The number to be changed will be flashing on the display. You can switch to the next number by pressing the

key. If the input of all numbers is correct, the formatting will begin.

CAUTION ! During formatting, DO NOT remove the memory card from the printer!

6. After completing the memory card formatting, the memory card capacity is displayed on the bottom line of the LCD.

7. Press any key to return to the "Memory card" menu selection list.

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ASCII Dump (Card)

The label formats stored on a memory card are files that contain printer commands. The "ASCII dump (Card)" option offers the ability to print these command sequences as text. The "ASCII dump (card)" option works the same as the standard ASCII dump mode explained in the "Test Options" section.

To print the "ASCII dump (Card)", load media (labels, continuous paper) and a transfer ribbon (if applicable), which extends over the entire print width of the printer.

1. Switch from "Online" mode to the Offline Menu by pressing the key. The "Memory card" menu will be displayed on the LCD. Press the key.

2. Select the "ASCII dump (Card)" option using the key or the key.

3. After pressing the key, the name of the first label format saved on the memory card is displayed on the LCD.

4. Select the desired label format using the key or the key.

5. Start the printout by pressing the key.

6. In "ASCII dump (card)" mode, the printout starts after four lines of data has been received. It is often necessary to press the key to print the

remaining lines.

10. Memory Cards

7. The printout may be canceled by pressing the key.

8. Press the key to return to "Online" mode.

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11. External Keyboard

The printer offers the ability to connect an external keyboard or any other compatible input device, such as a barcode scanner, directly to the printer. Using an external keyboard, the input of variable data when using a memory card is easier. Data that is typed on the keyboard will be displayed on the printer's LCD.

All USB keyboards with a Type A USB connector are compatible.

Connecting the External Keyboard

1 2 3

Fig. 11a Connecting the External Keyboard

Plug the cable (2) of the keyboard (1) into the keyboard interface connector (3) located on the rear of the printer.

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CAB A3, A6, A4, A3/200, A3/300 Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Trademarks

A General Guide to the Documentation

1. Product Description

General Information

Printer Types

Particular Features A3/200P, A3/300P

Characteristics of the Thermal Printhead

Compliances

Instructions for the Lithium Battery

Technical Specifications

Options

Print Media

Print Media for Direct Thermal Printing

Print Media for Thermal Transfer Printing

Label / Tag Media Specifications

Transfer Ribbon

Software

2. General Safety Instructions

3. Unpacking

Delivery Contents

Removing the Securing Devices

4. Printer Component Location

5. Connecting the Printer

Connection to Power Supply

Connection to a Computer

Switch on the Printer

6. Control Panel

Use of the Control Panel

Structure of the Control Panel

Functions of the Control Panel during Printing

Functions of the Control Panel in the Offline Menu

7. Media Loading

General Information

Preparation for Tear-Off Mode / Rewind Mode

Loading Labels

Loading Labels from Roll

Adjustment of the Printhead Support

Loading Fanfold Labels

Loading Transfer Ribbon

Adjustment of the Transfer Ribbon

8. Printer Configuration

Overview

Local Settings

Machine Parameters

Print Parameters

Interfaces

Security

9. Test Options

Overview

Short Status

Status Print

Font List

Device List

Printhead Profile

ASCII Dump (Monitor) Mode

Test Grid

Label Profile

10. Memory Cards

Installation and Removing the Memory Card

Preparing the Memory Card

Writing to the Memory Card

Memory Card Options in the Offline Menu

Overview

Label from Card

Print Directory

Copy Memory Card

Format Card

ASCII Dump (Card)

11. External Keyboard

Connecting the External Keyboard