BZBGEAR BG-UHD-MVS41A Users Guide

BG-UHD-MVS41A

4K60 4x1 Multiviewer Seamless UHD Video Switcher

User Manual

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 2

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

TABLE OF CONTENTS

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 3

Statement 4

Safety Precaution 4

Introduction 5

Features 5

Packing List 5

Specifications 6

Operation Controls and Functions 7

IR Remote 9

EDID Settings 10

Video & Audio 10

Multiview 11

OSD Menu Navigation 11

RS-232 Command 13

Application Diagram 17

Tech Support 18

Warranty 18

Mission Statement 19

Copyright 20

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Statement

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 4

Please read these instructions carefully before connecting, operating, or configuring this

product. Please save this manual for future reference.

Safety Precaution

● To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion

during transportation, storage, and installation.

● The housing of this product is made of organic materials. Do not expose to any liquid,

gas, or solids which may corrode the shell.

● Do not expose the product to rain or moisture.

● To prevent the risk of electric shock, do not open the case. Installation and maintenance

should only be carried out by qualified technicians.

● Do not use the product beyond the specified temperature, humidity, or power supply

specifications.

● This product does not contain parts that can be maintained or repaired by users.

Damage caused by dismantling the product without authorization from BZBGEAR is not

covered under the warranty policy.

● Installation and use of this product must strictly comply with local electrical safety

standards.

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Introduction

● 1x 4K60 4x1 UHD Video Switcher

● 1x IR Remote

● 1x 3 pin-3.81mm Phoenix Connector (male)

● 1x 38KHz IR Receiver Cable (1.5m)

● 4 x Rubber Feet

● 2x Mounting Ears

● 1x 12V/1A Power Adapter

● 4x Machine Screws (KM3*4)

● 1x User Manual

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 5

The BG-UHD-MVS41A is a 4K60 4x1 Multiviewer and seamless UHD video switcher which
was developed for the purpose of supporting higher output resolutions such as 4K@60 for
multiple sources on a single screen. It can combine up to four video signals onto a single
UHD or HD display. This device supports a full range of input video resolutions up to 4K@60
as well as audio extraction via RCA or S/PDIF optical d for external audio distribution
systems.

This device can be controlled via front panel buttons, IR remote, RS-232 commands. Users
can easily manage each input via control software and create various layouts and positions
for any of the four inputs on a single monitor.

Features

● HDMI 2.0b, HDCP 2.2 and HDCP 1.x compliant

● 18Gbps video bandwidth

● Input and output resolutions up to 4K@60Hz

● LPCM, AC3, DD+, DTS, DTS-HD, up to 7.1 audio channel

● Seamless switching between input channels and combine multiple images on a

single UHD monitor

● Up to 8 display modes: SINGLE, PIP, PBP (1), PBP (2), Triple (1), Triple (2), Quad (1),
Quad (2)

● Seamless switching on single screen display mode

● Fast switching on multiview display mode

● Audio de-embedding via analog and optical fiber audio ports

● Volume control and independent audio selection

● OSD navigation for advanced settings

● EDID management

● Control via front panel buttons, IR remote, RS-232 commands

● Compact design for easy and flexible installation

Packing List

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Specifications

Technical

HDMI Compliance

HDMI 2.0b

HDCP Compliance

HDCP 2.2 / 1.x

Video Bandwidth

18Gbps

Video Resolution

Up to 4K@60Hz

IR Level

5Vp-p

IR Frequency

38KHz

Color Space

RGB, YCbCr 4:4:4, YCbCr 4:2:2, YCbCr 4:2:0

Color Depth

8bit

Audio Formats

HDMI: PCM2.0/5.1/7.1CH, Dolby Digital/Plus, DTS, DTS High Res
Analog audio [3.5mm L/R]: PCM2.0;
SPDIF (OPTICAL): Dolby Digital, DTS 5.1, PCM2.0.
Note: It does not support HBR audio.

ESD Protection

Human body model — ±8kV (Air-gap discharge) &
±4kV (Contact discharge)

Connection

Input ports

4 x HDMI IN [Type A, 19-pin female]

Output ports

1 x HDMI OUT [Type A, 19-pin female]
1 x L/R OUTPUT [RCA]
1 x OPTICAL OUTPUT [S/PDIF]

Control ports

1 x RS-232 [3 pin-3.81mm phoenix connector]
1 x IR EXT [3.5mm Stereo Mini-jack]

Mechanical

Housing

Metal Enclosure

Color

Black

Dimensions

220mm [W] x 100mm [D] x 30mm [H]

Weight

620g

Power Supply

Input: AC 100 - 240V 50/60Hz
Output: DC 12V/2.5A (US/EU standard, CE/FCC/UL certified)

Power Consumption

10W (Max)

Operating Temperature

32 - 104°F / 0 - 40°C

Storage Temperature

-4 - 140°F / -20 - 60°C

Relative Humidity

20 - 90% RH (no-condensing)

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 6

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Operation Controls and Functions

No.

Name

Function Description

1

Power button

▪ Short press this button to power on the device.
▪ Long press this button for 1 second to enter standby mode.

2

Power LED

The Power LED will illuminate green when the product is powered
on, and red when the product is on standby.

3

Input 1-4 LEDs

Input signal indicator lights. When the HD 1/2/3/4 port connects to an active
source device, the corresponding green LED will illuminate.
Note: Only the LED of the selected input channel will illuminate green during
single screen display mode; all LEDs will illuminate green in multiview mode.

4

AUTO LED

When the device is set to AUTO mode, the AUTO LED will illuminate green,
and the HDMI will be automatically identified, that is, when the currently
displayed source signal is disconnected, the switcher will automatically
identify the next connected HDMI input port.

5

IR Window

IR signal receiving window.

6

AUTO button

Automatic switching button, only available on single screen display mode.

7

INPUT button

Input source switching button, only available on single screen display mode.

8

Multiview button

Multiview display mode switching button.
▪ Short press this button to cycle select: SINGLE - PIP - PBP (1) - PBP (2) ­Triple (1) - Triple (2) - Quad (1) - Quad (2).
▪ Long press this button for 3 seconds to select the aspect ratio for PBP
(1) / PBP (2) / Triple (1) / Triple (2) / Quad (1) /
Quad (2).

9

RES button

Output resolution switching button.
▪ Short press the RES button to cycle switch the output resolution of the
HDMI OUTPUT port (Please refer to the output resolution list in the
“Video & Audio” section of this manual).
▪ Long press the RES button for 3 seconds to switch the output resolution
to 720P60.

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 7

Front Panel

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Rear Panel

No.

Name

Function Description

1

L/R port

PCM 2.0 Analog audio output port.

2

OPTICAL port

Optical fiber digital audio output port.

3

HDMI OUTPUT port

Connect to an HDMI display device such as a TV or Monitor with
an HDMI cable.

4

HD 1-4 INPUT ports

Connect to HDMI source devicse such as Game Consoles or
Set-top boxes with HDMI cables.

5

RS-232 port

3-pin phoenix connector, connected to a PC or control system for
serial port upgrade or RS-232 command control.

6

IR EXT port

If the IR signal receiving window of the unit is blocked or the unit is
installed in a closed area out of infrared line of sight, the IR receiver
cable can be inserted to the “IR EXT” port to receive the IR remote
signal.

7

DC 12V

DC 12V/1A power input port.

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 8

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

IR Remote

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 9

1. Power on or Standby: Press this button to power on
the switcher or set it to standby mode.

2. HD 1/2/3/4: Press these buttons to select the input
source on single screen display modes and the
corresponding input LED on the front panel will
illuminate green.

: Press these buttons to cycle select the last or

next input source on single screen display mode.

: Multiview display mode switching button.
▪ Short press this button to cycle select: SINGLE - PIP ­PBP (1) - PBP (2) - Triple (1) - Triple (2) - Quad (1) - Quad
(2).
▪ Long press this button for 3 seconds to select the
aspect ratio for PBP (1) / PBP (2) / Triple (1) / Triple (2) /
Quad (1) / Quad (2).

: Output resolution switching button.
▪ Short press the RES button to cycle switch the output resolution of the HDMI
OUTPUT port (Please refer to the output resolution list in the “Video & Audio” section).
▪ Long press the RES button for 3 seconds to switch the output resolution to 720P60.

3. MENU, EXIT, LEFT, RIGHT, UP, DOWN, OK: OSD Menu navigation buttons.

4. A-IN: Press this button to pop up the audio channel selection OSD, then press the UP /

DOWN button to select the audio output channel. (The output audio follows the video
source by default.)

Mute: Press this button to mute / unmute the audio.
VOL-, VOL+: Press these buttons to increase / decrease the audio output volume.

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

EDID Settings

No.

EDID Mode

No.

EDID Mode

1

4K60-2.0CH

10

1920x1200-2.0CH

2

4K60-5.1CH

11

1680x1050-2.0CH

3

4K60-7.1CH

12

1600x1200-2.0CH

4

4K30-2.0CH

13

1440x900-2.0CH

5

4K30-5.1CH

14

1360x768-2.0CH

6

4K30-7.1CH

15

1280x1024-2.0CH

7

1080P-2.0CH

16

1024x768-2.0CH

8

1080P-5.1CH

17

720P-2.0CH

9

1080P-7.1CH

18

AUTO

No.

Output Resolution

No.

Output Resolution

1

4096x2160p 60Hz

8

1920x1080p 60Hz

2

4096x2160p 50Hz

9

1920x1080p 50Hz

3

3840x2160p 60Hz

10

1360x768p 60Hz

4

3840x2160p 50Hz

11

1280x800p 60Hz

5

3840x2160p 30Hz

12

1280x720p 60Hz

6

3840x2160p 25Hz

13

1280x720p 50Hz

7

1920x1200p 60Hz RB

14

1024x768 60Hz

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 10

User can select the following EDID modes via RS-232 command or OSD menu navigation.

Video & Audio

The switcher supports multiple resolutions up to 3840x2160@60 and supports multiple

audio formats such as LPCM, AC3, DD+, DTS, DTSHD, up to 7.1 channel pass through

functionality via HDMI cables.

User can control the volume of audio in LPCM format.

The switcher supports following video output resolutions via a powerful scaling engine.

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Multiview

Output

Resolution

3840x2160p60

4096x2160p 60Hz/
4096x2160p 50Hz/
3840x2160p 60Hz/
3840x2160p 50Hz/
3840x2160p 30Hz/
3840x2160p 25Hz/
1920x1200p60Hz RB/
1920x1080p 60Hz/
1920x1080p 50Hz/
1360x768p 60Hz/
1280x800p 60Hz/
1280x720p 60Hz/
1280x720p 50Hz/
1024x768 60Hz

VKA

BLACKSCREEN

BLACKSCREEN,
BLUESCREEN

ITC

OFF

ON,OFF

Multiview

Single

Input select

HDMI1,HDMI2,HDMI3,HDMI4

PIP

Win1 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win2 Select

HDMI1,HDMI2,HDMI3,HDMI4

PIP Position

Right Bottom,Right Top, Left
Bottom,Left Top

PIP Size

Small,Middle,Large

PBP

Win1 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win2 Select

HDMI1,HDMI2,HDMI3,HDMI4

MODE

1, 2

Aspect

Full, 16:9

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 11

The switcher supports 8 different multiview display modes: SINGLE, PIP, PBP (1), PBP
(2), Triple (1), Triple (2), Quad (1), Quad (2)
Users can select different operations for different Multiview modes as follows:

SINGLE: Inputs selection

PIP: Inputs selection, Sub window size and position selection
PBP (1), PBP (2), Triple (1), Triple (2), Quad (1), Quad (2): Inputs selection, Display mode

selection, Display aspect selection

Multiview window modes are as follows:

User can select Multiview modes via RS-232 commands or OSD menu navigation.

OSD Menu Navigation

1. A total of seven buttons on the IR Remote are used for OSD menu navigation, including
MENU, EXIT, UP, DOWN, LEFT, RIGHT, OK.

Menu contents are as follows:

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Multiview

3xWIN

Win1 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win2 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win3 Select

HDMI1,HDMI2,HDMI3,HDMI4

MODE

1, 2

Aspect

Full, 16:9

4xWIN

Win1 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win2 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win3 Select

HDMI1,HDMI2,HDMI3,HDMI4

Win4 Select

HDMI1,HDMI2,HDMI3,HDMI4

MODE

1, 2

Aspect

Full,16:9

AUDIO

Audio Select

WIN1

WIN1,HDMI1,HDMI2,HDMI3, HDMI4

Volume

100

0..100

AUDIO-MUTE

OFF

ON, OFF

System

Language/语言

中文

English, 中文

EDID

4K60-2.0

4K60-2.0,4K60-5.1CH,
4K60-7.1CH,4K30-2.0CH,
4K30-5.1CH,4K30-7.1CH,
1080P-2.0CH,1080P-5.1CH,
1080P-7.1CH,1920x1200-

2.0CH,1680x1050-2.0CH,
1600x1200-2.0CH,1440x900

-2.0CH, 1360x768-2.0CH,
1280x1024-2.0CH, 1024x
768-2.0CH,720P-2.0CH, AUTO

Baud rate

115200

115200,57600,38400,
19200,9600

Reset

Reset

Reset

FW Version

Read only

2. A total of four buttons on the IR Remote are used for audio settings on OSD menu

A-IN

Audio Input

WIN1

WIN1,HDMI1,HDMI2,HDMI3, HDMI4

Mute

Audio Mute

OFF

ON, OFF

VOL-/VOL+

Audio Volume

100

0..100

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 12

navigation, including A-IN, Mute, VOL-, VOL+.

Menu contents are as follows:

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

RS-232 Command

ASCII Commands

Serial port protocol. Baud rate: 115200 (default), 57600, 38400, 19200, 9600; Data bits: 8bit; Stop bits:1; Check bit: 0

x - Parameter 1; y - Parameter 2; ! - Delimiter

Command Code

Function Description

Example

Feedback

System Setting

help!

List all commands

help!

r type!

Get device model

r type!

4x1 HDMI Multiviewer

r fw version!

Get Firmware version

r fw version!

MCU FW version x.xx.xx SCALER
FW version x.xx.xx

power z!

Power on/off the device,z=0~1 (z=0
power off, z=1 power on)

power 1!

Power on

System Initializing...
Initialization Finished! MCU FW
version x.xx.xx
SCALER FW version x.xx.xx

r power!

Get current power state

r power!

power on/power off

reboot!

Reboot the device

reboot!

Reboot…

System Initializing...
Initialization Finished! MCU FW
version x.xx.xx
SCALER FW version x.xx.xx

reset!

Reset to factory defaults

reset!

Reset to factory defaults

System Initializing... Initialization
Finished! MCU FW version
x.xx.xx
SCALER FW version x.xx.xx

Output Setting

s output res x!

Set Output Resolution (x=1~14)

1. 4096x2160p60,

2. 4096x2160p50,

3. 3840x2160p60,

4. 3840x2160p50,

5. 3840x2160p30,

6. 3840x2160p25,

7. 1920x1200p60RB,

8. 1920x1080p60,

9. 1920x1080p50,

10.1360x768p60,

11.1280x800p60,

12.1280x720p60,

13.1280x720p50,

14. 1024x768p60,

s output res 3!

out resolution: 3840x2160p60

r output res!

Get output resolution

r output res!

out resolution: 3840x2160p60

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 13

The BG-UHD-MVS41A supports RS-232 command control. Connect the RS-232 port of the
product to a PC with a 3-pin phoenix connector cable. Then, open a Serial Command tool
on PC to send ASCII commands to control the product. The ASCII command list is shown
below.

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Command Code

Function Description

Example

Feedback

s output hdcp x!

set output hdcp (x=1~3)

1. HDCP 1.4

2. HDCP 2.2

3. HDCP OFF

s output hdcp 2!

output HDCP: HDCP 1.4

r output hdcp!

Get output hdcp status.

r output hdcp!

output HDCP: HDCP 1.4

s output vka x!

Set output video keep active
pattern. (x=1~2)

1. black screen

2. blue screen

s output vka 1!

output VKA pattern: black screen

r output vka!

Get output video keep active
pattern.

r output vka!

output VKA pattern: black screen

s output itc x!

Set output video mode (x=1~2) 1:
video mode
2: pc mode

s output itc 1!

output ITC: video mode

r output itc!

Get output video mode

r output itc!

output ITC: video mode

EDID Setting

s input EDID x!

Set HDMI input EDID mode
(x=18)

1. 4K2K60_444,Stereo Audio 2.0

2. 4K2K60_444,Dolby/DTS 5.1 3.
4K2K60_444,HD Audio 7.1

4. 4K2K30_444,Stereo Audio 2.0

5. 4K2K30_444,Dolby/DTS 5.1 6.
4K2K30_444,HD Audio 7.1

7. 1080P,Stereo Audio 2.0

8. 1080P,Dolby/DTS 5.1

9. 1080P,HD Audio 7.1

10.1920x1200,Stereo Audio 2.0

11.1680x1050,Stereo Audio 2.0

12.1600x1200,Stereo Audio 2.0

13.1440x900,Stereo Audio 2.0

14.1360x768, Stereo Audio 2.0

15.1280x1024,Stereo Audio 2.0

16.1024x768, Stereo Audio 2.0

17.720p,Stereo Audio 2.0 18.copy
from HDMI out

s input EDID 1!

input EDID:4K2K60_444, Stereo Audio

2.0

r input EDID!

Get input EDID mode

r input EDID!

input EDID:4K2K60_444, Stereo Audio

2.0

Audio Setting

s output audio x!

Set output audio source (x=0~4)

0. follow window 1 selected
source

1. HDMI 1 input audio

2. HDMI 2 input audio

3. HDMI 3 input audio

4. HDMI 4 input audio

s output audio 0!

output audio: follow window 1
selected source

r output audio!

Get output audio source

r output audio!

output audio: follow window 1 video

s output audio vol+!

Increase output audio volume

s output audio
vol+!

output audio volume: 50

s output audio vol-!

Decrease output audio volume

s output audio
vol-!

output audio volume: 50

s output audio vol x!

Set output audio volume value
(x=0~100)

s output audio vol
30!

output audio volume: 30

r output audio vol!

Get output audio volume

r output audio vol!

output audio volume: 30

s output audio mute x!

Set output audio mute on/off
(x=0~1)

0. mute off

1. mute on

s output audio mute
0!

output audio mute: off

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 14

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Command Code

Function Description

Example

Feedback

r output audio
mute!

Get output audio mute on/off

r output audio
mute!

output audio mute: off

Single Screen Mode Setting

s auto switch x!

Enable/disable auto switch
feature(x=0~1)

0. Disable auto switch

1. Enable auto switch

s auto switch 0!

auto switch off

r auto switch!

Get auto switch feature

r auto switch!

auto switch off

s in source x!

Route input source to output (1~4)

1. HDMI 1

2. HDMI 2

3. HDMI 3

4. HDMI 4

s in source 1!

HDMI 1

r in source!

Get output selected input source

r in source!

HDMI 1

Multi-viewer Mode Setting

s multiview x!

Set multi-viewer display mode
(x=1~5)

1. single screen

2. PIP

3. PBP

4. triple screen

5. quad screen

s multiview 1!

single screen

r multiview!

Get multi-viewer display mode

r multiview!

single screen

s window x in y!

Select one input for one display
window for the current Multiview
mode.
(x=1~4)

1. window 1

2. window 2

3. window 3

4. window 4 (y=1~4)

1. HDMI 1

2. HDMI 2

3. HDMI 3

4. HDMI 4

s window 1 in 1!

window 1 select HDMI 1

r window x in!

Get windows selected input source
(x=0~4)

0. ALL

1. window 1

2. window 2

3. window 3

4. window 4

r window 1 in!

window 1 select HDMI 1

s PIP position x!

Set PIP window position (x=1~4)

1. Left Top

2. Left Bottom

3. Right Top

4. Right Bottom

s PIP position 3!

PIP on right top

r PIP position!

Get PIP window position

r PIP position!

PIP on right top

s PIP size x!

Get PIP window size (x=1~3)

1. small

2. middle

3. large

s PIP size 3!

PIP size: large

r PIP size!

Get PIP window size

r PIP size!

PIP size: large

s PBP mode x!

Set PBP windows display mode
(x=1~2)

1. PBP mode 1

2. PBP mode 2

s PBP mode 1!

PBP mode 1

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 15

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Command Code

Function Description

Example

Feedback

r PBP mode!

Get PBP windows display mode

r PBP mode!

PBP mode 1

s PBP aspect x!

Set PBP windows display aspect ratio
(x=1~2)

1. Full screen 2. 16:9

s PBP aspect 1!

PBP aspect: full screen

r PBP aspect!

Get PBP windows display
aspect ratio

r PBP aspect!

PBP aspect: full screen

s triple mode x!

Set triple windows display mode
(x=1~2)

1. triple mode 1

2. triple mode 2

s triple mode 1!

triple mode 1

r triple mode!

Get triple windows display mode

r triple mode!

triple mode 1

s triple aspect x!

Set triple windows display aspect
ratio (x=1~2)

1. Full screen

2. 16:9

s triple aspect 1!

triple aspect: full screen

r triple aspect!

Get triple windows display aspect
ratio

r triple aspect!

triple aspect: full screen

s quad mode x!

Set quad windows display mode
(x=1~2)

1. quad mode 1

2. quad mode 2

s quad mode 1!

quad mode 1

r quad mode!

Get quad windows display mode

r quad mode!

quad mode 1

s quad aspect x!

Set quad windows display aspect
ratio (x=1~2)

1. Full screen

2. 16:9

s quad aspect 1!

quad aspect: full screen

r quad aspect!

Get quad windows display aspect
ratio

r quad aspect!

quad aspect: full screen

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 16

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Application Diagram

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 17

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Tech Support

Phone

1.888.499.9906

Email

[email protected]

Live Chat

bzbgear.com

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 18

Have technical questions? We may have answered them already!

Please visit BZBGEAR’s support page (bzbgear.com/support) for helpful information and

tips regarding our products. Here you will find our Knowledge Base

(bzbgear.com/knowledge-base) with detailed tutorials, quick start guides, and step-by-step

troubleshooting instructions. Or explore our YouTube channel, BZB TV

(youtube.com/c/BZBTVchannel), for help setting up, configuring, and other helpful how-to

videos about our gear.

Need more in-depth support? Connect with one of our technical specialists directly:

Warranty

BZBGEAR Pro AV products and cameras come with a three-year warranty. An extended

two-year warranty is available for our cameras upon registration for a total of five years.

For complete warranty information, please visit bzbgear.com/warranty.

For questions, please call 1.888.499.9906 or email [email protected].

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Mission Statement

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 19

BZBGEAR is a breakthrough manufacturer of high-quality, innovative audiovisual equipment

ranging from AVoIP, professional broadcasting, conferencing, home theater, to live

streaming solutions. We pride ourselves on unparalleled customer support and services.

Our team offers system design consultation, and highly reviewed technical support for all

the products in our catalog. BZBGEAR delivers quality products designed with users in

mind.

BZBGEAR BG-UHD-MVS41A PRODUCT MANUAL

Copyright

Address: 830 National Drive #140, Sacramento, CA 95834, USA · Tel: [phone] · Email: [email protected] 20

All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed

to imitate, copy, or translate this manual without BZBGEAR’s permission. This manual

contains no guarantee, standpoint expression or other implies in any form. Product

specification and information in this manual is for reference only and subject to change

without notice.

All rights reserved. No reproducing is allowed without acknowledgement.