Bxterra SP2200LCDRT2U, SP2200LCDRTXL2U, SP1000LCDRTXL2U, SP3000LCDRTXL2U, SP3000LCDRT2U User Manual

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USER MANUAL

SP SMART SINE WAVE UPS

SP3000LCDRT2U | SP3000LCDRTXL2U SP2200LCDRT2U | SP2200LCDRTXL2U SP1500LCDRT2U | SP1500LCDRTXL2U SP1000LCDRT2U | SP1000LCDRTXL2U

www.bxterra.com

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TABLE OF CONTENTS

WARRANTY & REGISTRATION...........................

SAFETY INSTRUCTIONS.....................................

INSTALLATION & OPERATION..........................

PRODUCT OVERVIEW........................................

BATTERY REPLACEMENT...................................

BATTERY KIT ASSEMBLY....................................

BUTTON FUNCTIONS.........................................

LCD DISPLAY.......................................................

AUDIBLE ALARMS...............................................

LCD DISPLAY WORD INDEX...............................

UPS SETTINGS.....................................................

3-4

5-7

7-8

8-9

9-10

12-14

FAULT CODES.....................................................

WARNING INDICATORS.....................................

TROUBLESHOOTING..........................................

STORAGE AND MAINTENANCE.........................

TECHNICAL SPECIFICATIONS............................

BATTERY PACK SPECIFICATIONS......................

WARRANTY INFORMATION..............................

17-18

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PRODUCT REGISTRATION

This bXterra product is constructed to provide unmatched power protection, quality and performance for the duration of its lifetime. Please take a few minutes to

register your new product at www.bxterra.com/registration. Registration certies your product’s warranty, conrms your ownership in the event of a product loss or theft and entitles you to free technical support. Please register your product now to receive the benets of bXterra ownership.

SAFETY

SAVE THESE INSTRUCTIONS: This manual contains important instructions that

should be followed during installation and maintenance of the UPS and its batteries.

1. This unit is intended for installation in a controlled environment (a temperature-controlled and indoor area free of conductive contaminants). Please avoid installing the UPS in locations where there is standing or running water, dust, direct sunlight or excessive humidity.

2. Use caution when lifting the UPS. Because of the considerable weight of all rack-mount UPS systems, at least two people should assist in lifting and installing them.

3. Connect your UPS directly to a properly grounded AC power outlet with fuse or circuit breaker protection. Do not plug the unit into an outlet that is not

grounded. Turn o and unplug the unit if you need to de-energize it.

4. For best performance, keep the indoor temperature around the unit between

32⁰ F and 104⁰ F (0⁰ C and 40⁰ C).

5. Do not attach medical equipment or non-computer related items, such as lifesupport equipment, microwave ovens or vacuum cleaners to the UPS. bXterra does not sell equipment meant for life-support or medical applications. Visit our website for more information about devices appropriate to plug into this UPS.

6. Only stand or set up the UPS in the direction specied in the Installation and

Operation section of this manual. Do not block fans and leave adequate space around all sides of the UPS for proper ventilation. Do not expose the unit to direct sunlight and do not install the unit near heat-emitting appliances such

as a space heater or furnace. This could negatively impact the unit’s internal

cooling system and cause product damage not covered under warranty.

7. As dened in the Protection of Information Technology Equipment ANSI/ NFPA 75, this UPS is not for use in a computer room (US installations only). Contact bXterra to order a special battery kit if needed to meet the ANSI/NFPA

75 requirement.

8. When mounting the UPS system in a tower orientation, make sure the LCD screen panel is at the top of the UPS, not the bottom.

9. Do not plug the UPS input into its own output. Do not attach a power strip or surge protector to the UPS.

10. Do not modify the UPS’s plug and do not use an adapter that would eliminate the UPS’s ground connection.

11. Do not use extension cords to connect the UPS to an AC outlet.

12. The EPO and USB circuits are an IEC 60950-1 safety extra low voltage (SELV) circuit. This circuit must be separated from any hazardous voltage circuits by

reinforced insulation.

13. If the UPS receives power from a motor-powered AC generator, the generator must provide clean, ltered, computer-grade output. Consult your generator’s manual to see if it meets these specications.

14. The main power outlet that supplies the UPS should be easily accessible and near the UPS.

15. To reduce the risk of re or electric shock, do not use the unit on any transportation such as airplanes or ships. The eect of shock or vibration

caused during transit and the damp environment can cause the unit to short out.

16. When installing the equipment, please ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA.

17. Do not disconnect the power cable on the UPS system or the building wiring outlet (grounded outlet) during operation since this would cancel the protective grounding of the UPS system and of all connected loads.

Battery Warnings:

• The UPS system operates with hazardous voltages. Repairs should only be performed by qualied maintenance personnel.

• Do not operate the UPS without batteries.

• Caution - risk of electric shock. Even after the unit is disconnected from the main power source, (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous.

• Before carrying out any kind of service and/or maintenance, disconnect

the batteries and verify that no current is present and no hazardous

voltage exists in the terminals of high-capability capacitors, such as BUScapacitors.

• To avoid electrical shock, turn o the unit and unplug it from the AC power source before servicing the battery.

• Only persons who are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise

operations. Unauthorized persons must be kept well away from the

batteries.

• Do not dismantle the UPS during battery replacement.

• Caution - risk of electric shock. The battery circuit is not isolated from

the input voltage. Hazardous voltages may occur between the battery

terminals and the ground. Before touching, please verify that no voltage is present.

• When changing batteries, install the same number and same type of batteries.

• Do not attempt to dispose of batteries by burning them. This could cause an explosion.

• Do not open or destroy batteries. Escaping electrolytes can cause injury to

the skin and eyes. It may be toxic.

A battery can may cause a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:

a) Remove watches, rings, or other metal objects

b) Use tools with insulated handles c) Wear rubber gloves and boots d) Do not lay tools or metal parts on top of batteries e) Disconnect charging source prior to connecting or disconnecting battery terminals

f) Determine if battery is inadvertently grounded. If inadvertently

grounded, remove source from ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance.

• During hot-swap battery replacement, the UPS will not provide backup power in the event of a blackout or other power interruptions.

External Battery Connection Warnings:

When adding external battery packs to select models with external battery pack connectors, connect only bXterra battery packs of the correct voltage and type. Do not connect or disconnect battery packs when the UPS is operating on battery power. Visit www.bxterra.com to locate the supported battery type(s) for your UPS.

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COMPATIBLE BATTERIES

MANUFACTURER TYPE RATING CASE FLAMMABILITY

HITACHI Battery (MH14533) GP 1272 12 V, 7.2 Ah HB

GP 1272 F2 12 V, 7.2 Ah HB

UPS 12360 6 12 V, 6.5 Ah HB

UPS 12360 7 12 V, 6.5 Ah HB

UPS 12460 12 V, 9 Ah V-0

UPS 12460 FR 12 V, 8.5 Ah HB

HR 1234W 12 V, 8.5 Ah HB

HR 1234W FR 12 V, 8.5 Ah V-0

UPS 12580 12 V, 9.4 Ah HB

UPS 12580 FR 12 V, 10 Ah V-0

TAIWAN YUASA (MH28947) NPW36-12 12 V, 7.0 Ah HB

NPW36-12FR 12 V, 7.0 Ah V-0

UXW360-12 12 V, 7.0 Ah HB

UXW360-12FR 12 V, 7.0 Ah V-0

UXW460-12 12 V, 8.0 Ah HB

UXW460-12FR 12 V, 8.0 Ah V-0

NPW45-12 12 V, 7.5 Ah HB

NPW45-12FR 12 V, 7.5 Ah V-0

SHIMASTU (MH28269) NP7-12 12 V, 7.0 Ah V-0

NP9.0-12 12 V, 9.0 Ah HB

FUJIAN MINHUA (MH47104) MS7-12 12 V, 7.0 Ah V-0

MS9-12 12 V, 9.0 Ah HB

SHENZHEN CENTER POWER (MH25860) CP1270 12 V, 7.0 Ah HB

CP1290 12 V, 9.0 Ah HB

SHENZHEN LEOCH BATTERIES (MH26866) DJW12-7.0 12 V, 7.0 Ah HB

DJW12-7.0 FR 12 V, 7.0 Ah V-0

DJW12-9.0 12 V, 9.0 Ah HB

DJW12-9.0 FR 12 V, 9.0 Ah V-0

DJW12-10 12 V, 10 Ah HB

DJW12-10 FR 12 V, 10 Ah V-0

SHENZHEN RITAR POWER (MH28539) RT1270 12 V, 7.0 Ah HB

RT1290 12 V, 9.0 Ah HB

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INSTALLATION AND OPERATION

NOTE: Before installation, please inspect the unit. Be sure that nothing inside

the package is damaged. Please keep the original package in a safe place for future use.

What’s included in the box:

1. UPS System

2. User Manual

3. USB A+B Type Cable

4. Ear Racks x 2

The UPS is shipped without the battery connected. Before installing the UPS, please follow the steps below to reconnect the battery wires.

STEP 1: Remove the front panel.

5. Screws x 8

6. Tower Stands x 4

7. Phone Line Cable x 1

8. Serial Port Cable x 1

Rack-mount Installation CAUTION – Do NOT use the mounting brackets to lift the unit. The mounting

brackets are only for securing the unit to the rack.

Install UPS alone

STEP 2: Connect the AC input and reconnect the battery wires.

STEP 3: Put the front panel back on the unit.

Install UPS and external battery

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Tower Installation

STEP 1 STEP 2 STEP 3

TOWER STAND

SCREW M4 X 8

Install UPS and external battery in tower mode

NOTE: When setting up

the UPS and/or EBM with

tower stands, please ensure the tower stands are installed a distance of

70mm away from the edge

of the unit.

INSTALLATION AND OPERATION CONTINUED

Set Up The UPS

Step 1: UPS input connection

Plug the UPS into a 2-pole, 3-wire, grounded receptacle (wall outlet) only.

Step 2: UPS output connection

There two types of outputs: Critical outlets and Noncritical outlets. Please connect noncritical loads to the Noncritical outlets and critical loads to the Critical

outlets.

Step 3: Communication connection

Communication ports: To allow for unattended UPS shutdown/start-up and status monitoring, connect one end of the communication cable to the USB/RS-232 port and the other end to the communication port of your PC. With the monitoring software installed,

USB RS-232 PORT NETWORK SLOT

you can schedule UPS shutdown/start-up and monitor UPS status through the PC.

The UPS is equipped with a network slot for either the SNMP or AS400 card. After installing either the SNMP or AS400 card in the UPS, it will provide

advanced communication and monitoring options.

Note: The USB port and RS-232 port can’t work at the same time.

Step 4: Network connection

NETWORK/FAX/PHONE SURGE PORT

Connect a single modem/phone/fax line into the surge-protected “IN” outlet on the back panel of the UPS unit. Connect from “OUT” outlet to the equipment

with another modem/fax/phone line cable.

Step 5: Disable and enable EPO function

This UPS is equipped with EPO (Emergency Power o) function. By default, the

UPS is delivered from the factory with Pin 1 and Pin 2 closed (a metal plate

is connected to Pin 1 and Pin 2) for UPS normal operation. To activate EPO function, remove two screws on the EPO port and the green connector will be removed. As a default, the EPO function is closed during normal UPS operation.

Note: The EPO function logic can be set up via an LCD setting. Please refer to Program 7 in the UPS setting for details.

To activate the EPO function, remove

these two screws.

As a default, the EPO function is closed

during normal UPS operation.

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Step 6: Externed battery module connection

Connect one end of the external battery cable to the UPS unit and the other end to the battery module. See the chart below for detailed instructions.

CAUTION: Connection to an external battery should be installed by service personnel only.

NOTE: If connecting more than one Extended Battery Module, make sure to connect the load at 80% of the UPS’s capacity.

EBM

PRODUCT OVERVIEW

Introduction

Thank for choosing a bXterra Uninterruptible Power Supply. This UPS system is

ENERGY STAR

less power, reduce heat and improve UPS operation.

The SP Smart Sine Wave UPS series provides protection from utility power that

may not always be safe for your devices. Each unit provides 1,372 Joules of

surge suppression and supplies battery backup during power disruptions using

maintenance-free batteries. Each SP Series model ensures consistent power to your connected equipment and critical devices. Each model also comes with access to PowerFrame™ Business Edition management software to remotely set

up and manage your bXterra UPS.

SP1000LCDRT2U | SP1000LCDRTXL2U | SP1500LCDRT2U | SP1500LCDRTXL2U

-certied and uses our GreenTech™ Bypass Design to consume

UPS

To connect an Extended Battery Module:

1. Turn o the UPS utility input.

2. Open the front-left cover on the UPS and the Extended Battery Module

(EBM) and disconnect the internal batteries.

3. Remove the EBM-terminal covers from the UPS and the EBM and connect one end of the external-battery cable to the UPS and one end to the

battery cabinet as shown in the gure above.

• If connecting more than one external battery, connect one end of the external battery cable to the second connector on the battery module, then connect the other end to the next battery module as shown in

the gure above.

4. Once the UPS and EBM(s) are connected, secure the connection with the screws, reconnect the internal batteries, and replace the front-left covers on the units.

NOTE: After install and initial start-up, set the number of installed battery modules in the UPS Settings.

NOTE: When 2 or more external battery modules are used with bXterra SP1000/2200/3000 series models, the UPS load rating is decreased by 20%.

Step 7: Turn on the UPS

Press the ON/Mute button on the front panel for two seconds to power on the

UPS.

Note: The battery charges fully during the rst ve hours of normal operation.

Do not expect full battery capability during this initial charge period.

Step 8: Install software

For optimal computer system protection, install UPS monitoring software to

fully congure UPS shutdown and operation. Please follow steps below to

download and install the monitoring software:

1. Go to the website http://www.bxterra.com/downloads

2. Click PowerFrame™ software icon and then choose your required OS to download the software

3. Follow the on-screen instructions to install the software

4. When your computer restarts, the monitoring software will appear as a Green

“X” icon located in the system tray

EBM

AUTOMATIC VOLTAGE REGULATOR

The SP Smart Sine Wave UPS series adjusts inconsistent utility power to normal

levels that are safe for your equipment. The AVR feature of this UPS can take erratic incoming utility power and correct it to safe levels. AVR automatically increases utility power that is too low or decreases utility power that is too high

to a consistent 110 or 120 volts.

SP2200LCDRT2U | SP2200LCDRTXL2U

SP3000LCDRT2U | SP3000LCDRTXL2U

1. Noncritical outlets

Connect noncritical loads to these outlets. These outlets are programmable.

2. Critical outlets Connect critical loads to these outlets. These outlets are not programmable.

3. AC input Plug in the main power cord for the UPS here.

4. Input circuit breaker

This breaker provides overload and fault protection. If it trips, remove some

of the load then reset it by pressing it in.

5. Network/Fax/Modem surge protection These ports protect equipment from surges over a single phone line or network connection.

6. Emergency Power O function connector (EPO)

This connector allows for the installation of an EPO function, a feature which allows for a rapid turn-o of the UPS in case of an emergency.

7. USB communication port This port connects the UPS to any computer to download the UPS-mon-

itoring software, PowerFrame™. Instructions for this can be found in the Installation section of this manual.

8. RS-232 communication port This port allows for the connection of devices via the RS-232 protocol.

9. SNMP network slot

This port allows for installation of either the SNMP or AS400 card. These

cards will provide advanced communication and monitoring options for the UPS.

10. External battery connector (only available for the XL model)

Allows for the connection of bXterra External Battery Modules to provide

additional power and battery backup.

11. Output Circuit Breaker (only available on the SP3000 & SP3000XL models)

These resettable circuit breakers provide output outlets with protection from overload.

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OPERATING PRINCIPLE

The operating principle of the UPS is shown below.

The UPS is composed of Power Input, EMI/RFI Filters, Inverter, Battery Charger,

DC-to-DC Converter, Battery, AVR TX and UPS Output.

CERTIFICATIONS

NOTE: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and

on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna

- Increase the separation between the equipment and receiver

- Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected

- Consult an experienced radio/TV technician for help

WARNING: Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the

equipment.

Our GreenTech™ UPS Bypass Design strives to deliver better operating performance while using less power required by other uninterruptible power supplies. The technology inside a bXterra UPS allows current to bypass the transformer and automatic voltage regulation (AVR) when utility power is running normally, reducing energy consumption. This can lead to substantial energy savings when utility power is running normally on a consistent basis.

At bXterra, we want you to know that you’re not only protecting your devices and equipment when purchasing our products, but you’re protecting the environment as well. Aside from being ENERGY STAR®-compliant, we are committed to and supporters of the Restriction of Hazardous Substances (RoHS) directive, which strictly limits the use of six hazardous substances (lead, mercury, cadmi-

um, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominat-

ed diphenyl ether (PBDE)) in electrical equipment.

BATTERY REPLACEMENT

NOTE: A small amount of arcing may occur when connecting the internal batteries.

This is normal and will not harm personnel. Connect the cables quickly and rmly.

STEP 1: Remove the front panel.

STEP 2: Disconnect battery wires.

STEP 3: Pull out the battery box by removing two screws on the front

panel.

STEP 4: Remove the top cover of the battery box and replace the

internal batteries.

BATTERY REPLACEMENT ADVISORY

When the icon and are ashing on the LCD display and the alarm is sounding every two seconds, the batteries may need replacing. Contact your service representative to order new batteries.

NOTE: DO NOT DISCONNECT the batteries while the UPS is in Battery mode.

Batteries can be replaced easily without turning the UPS o or disconnecting the load. If you prefer to remove input power to change the batteries, press the OFF button on the front panel for two seconds to power o the UPS and switch the utility power o where the UPS is connected.

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BATTERY REPLACEMENT CONTINUED

STEP 5: After replacing the batteries, put the battery box back to its

original location and screw it in tightly.

STEP 6: Reconnect the battery wires.

STEP 2: Connect all battery terminals by following the picture below.

STEP 3: Put assembled battery packs on one side of the plastic shells as shown

below.

STEP 4: Cover the other side of the plastic shell as shown in the picture below.

The battery kit assembly is now completed.

STEP 7: Put the front panel back on the unit.

BATTERY KIT ASSEMBLY (OPTIONAL)

NOTE: Please assemble the battery kit rst before installing it inside of the UPS.

Please select the correct battery kit procedure below to assemble it.

2 BATTERY KIT

STEP 1: Remove the adhesive tape.

TAPE

4 BATTERY KIT

STEP 1: Remove the adhesive tape.

TAPE

STEP 2: Connect all battery terminals by following the picture below.

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BATTERY KIT ASSEMBLY CONTINUED

STEP 3: Put assembled battery packs on one side of the plastic shells as shown

below.

STEP 4: Cover the other side of the plastic shell as shown in the picture below.

The battery kit assembly is now completed.

6 BATTERY KIT

STEP 1: Remove the adhesive tape.

TAPE

STEP 2: Put assembled battery packs on one side of the plastic shells as shown

below.

STEP 4: Cover the other side of the plastic shell as shown in the picture below.

The battery kit assembly is now completed.

BUTTON FUNCTIONS

BUTTON FUNCTION

ON/MUTE • Turn on the UPS: Press and hold ON/Mute button

for at least two seconds to turn on the UPS.

• Mute the alarm: After the UPS is turned on in

Battery Mode, press and hold this button for at

least three seconds to disable or enable the alarm

system. Note: This will not work when warnings or

errors occur.

• Up key: Press this button to display the previous

selection in UPS Setting Mode.

• Switch to UPS Self-Test Mode: Press and hold ON/ Mute button for three seconds to enter UPS selftesting while in AC Mode.

SELECT • Switch LCD message: Press this button to

change the LCD message for input voltage, input frequency, battery voltage, output voltage and output frequency.

• Setting Mode: Press and hold this button for three

seconds to enter UPS Setting Mode when the UPS is o .

• Down key: Press this button to display the next

selection in UPS Setting Mode.

STEP 3: Connect all battery terminals by following the picture below.

OFF/ENTER • Turn o the UPS: Press and hold this button at

least three seconds to turn o the UPS.

• Con rm selection key: Press this button to con rm the selection in UPS Setting Mode.

ON/Mute + Select • Exit Setting Mode or return to the upper menu:

When working in Setting Mode, press the ON/ Mute and Select buttons simultaneously to return to the main menu. If you are already at the main

menu, press these two buttons at the same time

to exit the Setting Mode.

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LCD DISPLAY

DISPLAY FUNCTION

Battery information

Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%.

Indicates low battery.

AUDIBLE ALARMS

DISPLAY FUNCTION

Backup time information

Indicates the estimated backup time. H: hours, M: minute, S: second.

Conguration and fault information

Indicates the conguration items. The conguration items

are listed in detail in the UPS Settings section of the manual.

Indicates the warning and fault codes. The codes are listed

in detail in the Fault Codes section of the manual.

Mute operation

Indicates that the UPS alarm is disabled.

Input, Battery, Output & Load information

Indicates the input voltage, input frequency, battery

voltage, battery capacity, output voltage, output frequency, load current and load percentage.

k: kilo, W: watt, V: voltage, A: ampere, %: percent, Hz: frequency

Load information

Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%.

Indicates overload.

Programmable/Noncritical outlets information

Indicates that programmable management outlets are

working.

Indicates the UPS is connected to main power.

Indicates the battery is working.

Indicates charging status.

Indicates the ECO Mode is enabled.

Indicates the UPS is working in Boost Mode.

Indicates the UPS is working in Buck Mode.

Indicates the AC to DC circuit is working.

Indicates the inverter circuit is working.

Indicates the output is working.

Battery Mode Beeping every 10 seconds

Low Battery Beeping every two seconds

Overload Beeping every second

Fault Continuously beeping

LCD DISPLAY WORD INDEX

Abbreviation Display Content Meaning

ENA

DIS

ESC

AO/AC

ST/1/2/3

AUT/AON Automatic/Always On

Input Waveform Sensitivity

Enable

Disable

Escape

Active Open/Active Close

1/2/3

Battery Low

Overload

Battery Not Connected

Overcharge

Site Fault

EPO

Temperature

Charger

Battery Fault

Battery Replacement

EEPROM error

Page 13

UPS SETTINGS

Parameter 1

Parameter 2

There are two parameters to set up the UPS. Parameter 1 is used for program alternatives. Refer to the following LCD illustrations.

Parameter 2 is for setting options or values for each program.

01: OUTPUT VOLTAGE SETTING

03: PROGRAMMABLE OUTLETS SETTING

SETTING Parameter 2: Set up backup time limits for programmable outlets.

0-999: setting the backup time limits in minutes from 0-999 for programmable

outlets which connect to noncritical devices on Battery Mode. (Default: 999)

04: SITE FAULT DETECTION ENABLE/DISABLE

SETTING Parameter 2: Output voltage

For 120VAC models, you may choose the following output voltage:

100: presents output voltage is 100VAC 110: presents output voltage is 110VAC 115: presents output voltage is 115VAC 120: presents output voltage is 120VAC (Default) 125: presents output voltage is 125VAC

02: PROGRAMMABLE/NONCRITICAL OUTLETS ENABLE/DISABLE

SETTING Parameter 2: Enable or disable programmable outlets.

ENA: Programmable outlets enabled DIS: Programmable outlets disabled (Default)

SETTING Parameter 2: Enable or disable site fault detection. You may choose the following two options:

ENA: Site fault detection enable (Default) DIS: Site fault detection disable

05: AUTONOMY LIMITATION SETTING

SETTING Parameter 2: Set up backup time on Battery Mode for all outlets.

0-999: setting the backup time in minutes from 0-999 for all outlets on Battery

Mode.

DIS: By default, the autonomy limitation is disabled. Battery backup time will depend on battery capacity.

Note: When the setting is “0”, the backup time will be only 10 seconds.

06: BATTERY TOTAL AH SETTING

SETTING Parameter 2: Set up the battery total AH of the UPS.

7-999: Setting the battery total capacity from 7-999 in AH. Please set the correct

battery total capacity if Extended Battery Module is connected.

Page 14

UPS SETTINGS CONTINUED

07: EPO LOGIC SETTING

SETTING Parameter 2: Set up the EPO function control logic.

AO: Active Open (Default). When AO is selected as EPO logic, it will activate EPO

function with Pin 1 and Pin 2 in open status.

AC: Active Close. When AC is selected as EPO logic, it will activate EPO function

with Pin 1 and Pin 2 in closed status.

08: INPUT WAVEFORM SENSITIVITY SETTING

SETTING Parameter 2: Set Input Waveform Sensitivity.

St1: Input voltage waveform detection sensitivity is high. (Default) St2: Input voltage waveform detection sensitivity is average. St3: Input voltage waveform detection sensitivity is low. (Use with generators or

step wave input)

STEPS FOR SETTING PROGRAMMABLE/NONCRITICAL OUTLETS

Step 1:

Before entering Setting Mode, the UPS should be in Standby Mode (o-

charging) and make sure the battery is connected. The LCD display is shown below.

Step 2:

Press and hold the “Selection” button for three seconds to enter Setting Mode.

Step 3:

Press the “Up” button (ON/MUTE) to switch to “02” of program list. Then press “Enter” button to enter value setting of Parameter 2. Press the “Up” button to change the value to “ENA” to enable the programmable outlet function. Then press “Enter” button again to conrm the setting.

09: LCD DISPLAY BACKLIGHT SETTING

SETTING Parameter 2: Set up the working conditions for the LCD display backlight.

Aon: LCD display backlight is on all the time. Aut: LCD display backlight will turn o after 60 seconds of receiving no input.

(Default)

00: EXIT SETTING

SETTING Exit the Setting Mode.

Step 4:

Press the “Up” button (ON/MUTE) again to switch to “03” of program list. Then press “Enter” button for setting programmable outlet time. Push “Up” button to change the value of backup time according to your demand. Then press “Enter” to conrm the setting.

Step 5:

Press “Up” button (ON/MUTE) to switch to “00” of program list. Then press “Enter” button to exit the setting menu.

Step 6:

Disconnect AC input and wait until the LCD display is o. The new setting will be

activated when turning on the UPS again.

Page 15

UPS SETTINGS CONTINUED

OPERATING MODE DESCRIPTION

OPERATING MODE DESCRIPTION LCD DISPLAY

ECO mode When the input voltage is within voltage regulated

range, the UPS will power the output directly from

the main power source. ECO is an abbreviation of Eciency Corrective Optimizer. In this mode, when

the battery is fully charged, the fan will stop working to save energy.

Buck Mode when AC power is normal When the input voltage is higher than the voltage

Boost Mode when AC power is normal When the input voltage is lower than the voltage

Battery Mode The UPS will supply backup power from the battery

Standby Mode The UPS is powered o and is not supplying output

regulation range but lower than the high-loss point, the buck AVR will be activated.

regulation range but higher than the low-loss point, the boost AVR will be activated.

and display estimated remaining runtime, in minutes, when the input voltage is beyond the acceptable range or a power failure occurs.

power, but is still charging its batteries.

Fault Mode When a fault occurs, the ERROR icon and the fault

code will be displayed.

Page 16

FAULT CODES

FAULT EVENT FAULT CODE ICON

Bus start fail 01 X

Bus over 02 X

Bus under 03 X

Inverter soft start fail 11 X

Inverter voltage high 12 X

Inverter voltage low 13 X

FAULT EVENT FAULT CODE ICON

Inverter output short 14 X

Battery voltage too high 27 X

Battery voltage too low 28 X

Over temperature 41 X

Overload 43

Charger failure 45 X

WARNING INDICATORS

WARNING ICON (FLASHING) CODE ALARM

Low battery Beeping every two seconds

Overload

Battery is not connected

Overcharge

Beeping every second

Beeping every two seconds

Site wiring fault

EPO enable

Over temperature

Charger failure

Battery fault

Battery replacement

EEPROM error Beeping every two seconds

NOTE: “Site Wiring Fault” function can be enabled/disabled via our software. Please check the software manual for details.

Beeping every two seconds

(At this time, the UPS is o to remind users something is wrong

with the battery)

Page 17

TROUBLESHOOTING

If the UPS system does not operate correctly, please refer to the table below.

SYMPTOM POSSIBLE CAUSE REMEDY

The UPS is not functioning and shows no error indications even though the main power source is functioning normally

icon and the warning code are ashing

The on the LCD display and the alarm is beeping every two seconds

The icon

ashing on the LCD display and the alarm is beeping

every two seconds

The icon

ashing on the LCD display and the alarm is beeping

every two seconds

The fault code is shown as 27 on the LCD display and the alarm is continuously beeping

The fault code is shown as 28 on the LCD display and alarm is continuously beeping

The icon

ashing on LCD display and the alarm is beeping

every second

The fault code is shown as 43 and the icon is lit on the LCD display. The alarm is continuously beeping.

The fault code is shown as 14 and the alarm is continuously beeping

, and the warning code are

The AC input power connection is not connected properly

The AC input is connected to the UPS output Plug the AC input power cord to the AC input

The EPO function is activated Set the circuit in the closed position to disable the

The line and neutral conductors of the UPS input are reversed

The external or internal battery is incorrectly connected

The battery voltage is too high or the charger is faulty

The battery voltage is too low or the charger is faulty Contact bXterra Technical Support

The UPS is overloaded Remove excess loads from the UPS output

The UPS shut down automatically because of an overload at the UPS output

The UPS shut down automatically because a short circuit occurred on the UPS output

Check if the input power cord is rmly connected to

the main power source

correctly

EPO function

Rotate the main power socket by 180° and then

connect it to the UPS system

Check if the batteries are connected properly

Contact bXterra Technical Support

Remove excess loads from the UPS output and restart it

Check output wiring and if the connected devices are in short circuit status

The fault code is shown as 01, 02, 03, 11, 12, 13 and 41 on the LCD display and the alarm is continuously beeping

Battery backup time is shorter than expected The batteries are not fully charged Charge the batteries for at least ve hours and then

The fault code is shown as 45 on the LCD display. At the same time, the alarm is continuously beeping.

A UPS internal fault has occurred Contact bXterra Technical Support

check capacity. If the problem persists, contact

bXterra Technical Support.

The batteries are defective Contact bXterra Technical Support for replacement

The charger does not have output and the battery

voltage is less than 10V/PC

batteries

Contact bXterra Technical Support

STORAGE AND MAINTENANCE

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 77°F ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

Before storing, charge the UPS at least ve hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with

the following table:

STORAGE TEMPERATURE RECHARGE FREQUENCY CHARGING DURATION

-13°F - 104°F Every three months 1-2 hours

104°F - 113°F Every two months 1-2 hours

Page 18

TECHNICAL SPECIFICATIONS

MODEL SP1000LCDRT2U SP1000LCDRTXL2U SP1500LCDRT2U SP1500LCDRTXL2U SP2200LCDRT2U SP2200LCDRTXL2U SP3000LCDRT2U SP3000LCDRTXL2U

Topology Line Interactive

INPUT

Voltage 120 VAC

Frequency Range 50/60Hz (auto-sensing)

Input Voltage Range 81-152VAC

Plug Type NEMA 5-15P, 16 AWG NEMA 5-15P, 14 AWG NEMA 5-20P, 12 AWG NEMA L5-30P, 10 AWG

Plug Style Straight Type

Cord Length 10ft

OUTPUT

VA 1000VA 1500VA 1920VA 3000VA

Watts 990W 1350W 1920W 2700W

Automatic Voltage Regulation

On Battery Voltage 120 VAC ± 1.5%

On Battery Frequency 50/60 Hz ± 0.1 Hz

On Battery Wave Form Pure Sine Wave

Outlet Type NEMA 5-15R NEMA 5-15R NEMA 5-20R NEMA 5-20/30R

Outlet Total 8 8 8 7

Battery and Surge Protected

Outlets - Critical Load 4 4 4 4

Load Management

Receptacles

Overload Protection Firmware / Circuit Breaker

Transfer Time 4ms Typical

BATTERY

Runtime at Half Load 10.2 minutes 12.5 minutes 12 minutes 12 minutes

Runtime at Full Load 2.9 minutes 4.4 minutes 4 minutes 3.7 minutes

Battery Type Leakproof Sealed Lead-Acid

Battery Size 12V/9AH 12V/7AH 12V/7AH 12V/9AH

Battery Quantity 2 4 6 6

User Replaceable Yes

DC System Voltage (VDC)

Typical Recharge Time 4 hours

Extended Runtimes

Available

SURGE PROTECTION & FILTERING

Surge Suppression 1372 Joules on UL report (Maximum)

Phone Protection RJ11/

Ethernet RJ45

EMI/RFI Filtration Full time multi-pole noise ltering : 5% IEEE surge let-through : zero clamping response time : meets UL 1449

MANAGEMENT & COMMUNICATIONS

Multifunction LCD

Panel

HID Compliant USB

Port

Serial Port Yes

EPO Port Yes

Management Cable USB Cable, Serial Cable, EPO Cable(optional)

Audible Alarms Battery Mode, Low Battery, Overload, Fault

Software PowerFrame

SNMP / HTTP Remote Monitoring

N/A Yes N/A Yes N/A Yes N/A Yes

Displays: Load/Level, Runtime, Battery Level, Battery In Use, Input Voltage, Output Voltage, Output Frequency, Overload, Wiring Fault, Battery

8 8 8 7

4 4 4 3

24VDC 48VDC 72VDC 72VDC

Power management from SNMP Manager and web browser (optional)

Boost +15% / Buck -13%

1-In, 1-Out

Voltage, Silent Mode, Normal Mode

Yes

UPS Management Software

Page 19

TECHNICAL SPECIFICATIONS CONTINUED

MODEL SP1000LCDRT2U SP1000LCDRTXL2U SP1500LCDRT2U SP1500LCDRTXL2U SP2200LCDRT2U SP2200LCDRTXL2U SP3000LCDRT2U SP3000LCDRTXL2U

PHYSICAL

Form Factor Rack/Tower

Rack Size 2U

Dimensions (in) 17.24 × 3.46 × 16.14 17.24 × 3.46 × 20.08 17.24 × 3.46 × 24.80 17.24 × 3.46 × 24.80

Weight (lbs) 29.5 41.4 61.1 64.6

ENVIRONMENTAL

Operating Temperature 32°F to 104°F / 0°C to 40°C

Storage Temperature -13°F to 113°F / -25°C to 50°C

Operating Humidity 0% - 95%RH@32-104°F (0-40°C) non-condensing

Storage Relative Humidity

Maximum Operating Elevation

Maximum Storage Elevation

Audible Noise <45dB

AC Mode Thermal

Dissipation

CERTIFICATIONS

Safety cULus, FCC Part 15 Class B, ENERGY STAR

Environmental RoHS Compliant

WARRANTY

Product Warranty 3 Year Limited

Connected Equipment

Guarantee

141 BTU/Hr 192 BTU/Hr 224 BTU/Hr 315 BTU/Hr

0 to 95%

10,000 ft / 3,000 m

50,000 ft / 15,000 m

Yes

Qualied

Product specications are subject to change without prior notice

EXTENDED BATTERY MODULE SPECIFICATIONS

MODEL BP24V-SP2U BP48V-SP2U BP72V-SP2U

Used with UPS Models SP1000LCDRTXL2U SP1500LCDRTXL2U SP2200LCDRTXL2U/SP3000LCDRTXL2U

Battery Type 12V/9Ah 12V/9Ah 12V/9Ah

DC System Voltage(VDC) 24VDC 48VDC 72VDC

Rack Size 2U 2U 2U

Battery Numbers 4 8 12

Dimensions (in) 17.24 x 3.46 x 16.14 17.24 x 3.46 x 20.08 17.24 x 3.46 x 24.8

Weight (lbs) 37.7 63.93 90.83

NOTE: To avoid potential problems with the UPS and/or EBM, please use the appropriate Extended Battery Module when connecting to the UPS.

WARRANTY INFORMATION

Your bXterra product comes with a Limited 3-Year Warranty. bXterra warrants this product, if used appropriately and in full accordance with all applicable instructions, to be free from original defects in material and workmanship for 3 years from the date of initial purchase. If the product can be proven defective in material or workmanship during that 3-year period, bXterra will, subject to the full terms and limitations of the product’s Limited Warranty available on our website, repair or replace that product. bXterra will act on its own discretion as the sole remedy for bXterra’s breach of its Limited Warranty. Full details of this Limited Warranty and bXterra’s Connected Equipment Guarantee can be found on our website at www.bxterra.com/warranty or at the individual product’s page on our website. Please register your product at www.bxterra.com/ registration to certify your product’s warranty.

Page 20

This manual is believed to be accurate, but bXterra reserves the right to change or correct the contents of this manual at a later date and does not assume any

Reproduction is prohibited without permission. www.bxterra.com.

responsibility for omissions or errors.