BUSlink USB Portable Hard Drive User guide

BUSlink USB Portable Hard Drive

Congratulations for having purchased you new BUSlink USB Portable Hard Drive. Along with your
BUSlink USB Portable Hard Drive comes several items that you need to check inside the box. These
items are:

v BUSlink USB Portable Hard Drive
v USB Cable
v Users Manual (this manual)
v Driver Installation Diskette

Getting started: Just follow these Easy Steps:

Windows 98

1. Insert your BUSlink Hard Drive diskette and run setup.exe (Start, Run, a:/setup.exe)

2. After reading welcome screen Click NEXT, then on the next screen click FINISH.

3. Unpack the BUSlink USB Portable Hard Drive and accessories. Plug in the power adapter in the

BUSlink USB Portable Hard Drive.

4. Connect the BUSlink USB Portable Hard Drive to the USB port on your computer. (Insert the

USB cable in the USB hard drive and the USB port on the computer.)

5. Turn On your USB Hard Drive. (Switch on the back of the drive) drivers will automatically

install.

6. Double click on My Computer Icon, and click on the Removable Disk (the BUSlink USB Hard

Drive, Usually D or E) and follow the format instructions.

Your USB Portable Hard Drive now has a drive letter assigned (Usually D or E) and is now ready to use.

How to Backup to the BUSlink USB Portable Hard Drive

• You can start Backup by clicking Start, pointing to Programs, pointing to Accessories, pointing

to System Tools, and then clicking Backup. For information about how to use Backup, click the
Help menu in Backup;

• If you do not see Backup on the Accessories menu, it is not installed. To find out how to install it,

see Related Topics below.

To add or remove a Windows component (Windows Backup Program)

1. Click on Start, pointing to Settings, clicking Control Panel, double-clicking Add/Remove

-----Programs, and then clicking the Windows Setup tab.

2. Under Components, click the component you want to add or remove.

• To add all parts of the component, select its check box.

• To remove all parts of the component, click to clear its check box.

• To add or remove some parts of the component, click Details, and then click to select or clear

check boxes for those parts.

Notes

• If you used a compact disc to install Windows, you will be prompted to insert it into your

computer.

Basic Troubleshooting

If you are experiencing difficulty installing the BUSlink USB Portable Hard Drive.

1. Check if the USB Port is Enabled. Make sure that the USB port is enabled inside the System CMOS

BIOS. Run the BIOS Setup program of your computer to verify if the USB port is enabled. Check the
user manual of your computer for more information on how to run the BIOS Setup program.

2. Check if your USB controller has been properly configured under windows.

3. Start Windows 95 or 98. Click Start, Settings, Control panel, and System.

4. Click Device Manager, and check if there is the Universal serial bus controller device. Double click the

device and click if the device is working properly.

5. If the Universal serial bus controller device is not present in the System Properties, then you might

need to install USB Supplement driver for Windows 95 OSR2. The file USBSUPP.EXE is included
inside the Windows 95 OSR2.1 installation CD. For Windows 98, you do not need to install this
supplement program, as this is included inside Windows 98 and will be automatically installed when
detected. Run Add New Hardware wizard from Windows 98 Control Panel.

The BUSlink USB Portable Hard Drive is not assigned a driven letter under window 98 or the
software does not appear.

A. Check all connections.
B. Make sure the drive is receiving power.
C. Use the USB cable that came with your BUSlink USB Portable Hard Drive.
D. Make sure the BUSlink USB Portable Hard Drive software is installed.
E. Try reinstalling the BUSlink USB Portable Hard Drive software by removing from the Add/Remove

programs in control panel then reinstall the BUSlink USB Portable Hard Drive software.

F. If you are connected to a USB hub, ensure the hub is connected correctly ad has power.

BUSlink USB Portable Hard Drive performance seems slow

Other USB devices connected at the same time as the BUSlink USB Portable Hard Drive can affect the
drives performance, especially digital cameras or scanners that are processing large amounts of data.

If you are using a hub to connect several devices to your computer disconnect the other devices and
connect the BUSlink USB Portable Hard Drive directly to either of the computers USB ports.

If the problem continues, there may be a driver conflict on your system. Please contact the BUSlink
web site www.buslink.com for the latest driver updates or call BUSlink support at 626.336.1888

Trademarks

Windows and MS-DOS is a registered trademark of Microsoft Corporation
Intel and Intel Pentium is a registered trademark if Intel Corporation.
All other brands or product names mentioned in this manual are trademarks or registered trademarks of their respective companies.
Document Version 1.0

Disclaimer

The manufacturer shall not be liable for errors contained herein or for incidental consequential damages in
connection with the furnishing, performance, or use of this material. This document contains proprietary
information, which is protected by copyright. All rights reserved. No part of this document may be
photocopied, reproduced, or translated into another publication and to make changes form tine to time in
the contents hereof without obligation to notify any person of such revision or changes. The manufacturer
also reserves the right to change the specification without notice and may therefore not coincide with the
contents of this document. The manufacture assumes no responsibilities with regard to the performance or
use of third party products.

Product/Service Information

To download the most recent drivers, online manuals go to www.buslink.com

For online support: [e-mail]
For phone support: 626.336.1888
For Fax support: 626.968.8100

BUSlink's warranty obligations are limited to the terms set forth below:
BUSlink warrants to the original consumer purchaser that new BUSlink disk drives will be free from
defects in material and workmanship for the Standard Warranty Period. The start of the warranty period is
the date of purchase. For replacement USB Portable Hard Drive the warranty on the replacement drive is
the remainder of the warranty on the original drive or 90 days, whichever is longer.

If the customer discovers a defect, BUSlink will, at its option, repair or replace the disk drive at no charge
to the customer, provided it is returned during the warranty period, with transportation charges prepaid, to
BUSlink. Drives must be properly packaged in BUSlink packaging or BUSlink approved packaging to
obtain warranty service.
For warranty service, contact BUSlink at 626.336.1888 (IN USA) to obtain a "Return Material
Authorization (RMA) number." A copy of the receipt or a bill of sale bearing the appropriate BUSlink
serial number or model number may be required for warranty service.
Warranty Exclusions;

• Normal wear and tear

• Abuse, unreasonable use, mistreatment, or neglect

• Damage caused by the equipment or system with which the disk drive is used

• Damage caused by modification or repair not made or authorized by BUSlink

• Disk drives whose BUSlink Serial Number has been removed or defaced

• Damage caused by use of non-BUSlink packaging

• Damage caused by improper or improperly used packaging

• Drives that are determined to be stolen.

THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. BUSlink SPECIFICALLY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND
AGAINST INFRINGEMENT.

No BUSlink dealer, agent or employee is authorized to make any modification, extension or addition to this
warranty.

BUSlink IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER
LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS PROFITS,
DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY,
AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR
DATA STORED IN OR USED WITH BUSlink DISK DRIVES.

Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions
of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state.