Business objects DATA INSIGHT XI 3.0 User Manual

BusinessObjects Data Insight XI 3.0 Windows Installation Guide
BusinessObjects Data Insight XI 3.0 12.1.0.0
August 2008
Contact information Contact us on the Web at http://technicalsupport.businessobjects.com
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.
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BusinessObjects Data Insight XI 3.0 Windows Installation Guide

Contents

Preface.............................................................................................................5
Documentation.................................................................................................7
Chapter 1:
Introduction................................................................................................... 9
Get started ......................................................................................................10
Data Insight software requirements and database servers..............................12
Install the software...................................................... .... ..... ..........................15
Chapter 2:
Install for Oracle Metadata Repository.................................................... 19
Pre-installation checklist for Oracle Metadata Repository ............................20
Install the Metadata Repository for Oracle....................................................24
Install the engine and GUI for Oracle Metadata Repository..........................25
Chapter 3:
Install for Microsoft SQL Server Metadata Repository.......................... 31
Pre-installation checklist for Microsoft SQL Server Metadata Repository ...32
Install the Metadata Repository for Microsoft SQL Server...........................35
Install the engine and GUI for Microsoft SQL Server Metadata Repository.36
Chapter 4:
Install for DB2 Metadata Repository........................................................ 41
Pre-installation checklist for DB2 Metadata Repository................................42
Install the Metadata Repository for DB2 .......................................................45
Install the engine and GUI for DB2 Metadata Repository.............................46
Appendix A:
Upgrade/Reconfigure the software.............................................................51
Appendix B:
Data Services truth data query configuration...........................................55
Appendix C:
Configure the system for e-mail notification.............................................57
Appendix D:
Create reference data tables........................................................................63
Appendix E:
Tuning and troubleshooting........................................................................65
Index..............................................................................................................71
Contents
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Preface

Without high quality data, you might have to guess about things you should know, or worse, unknowingly make what you perceive are informed decisions based on inaccurate information.
Data Insight is a unique software tool that allows you to apply professional quality control methods to manage the accuracy, consistency, completeness, and integrity of information stored in databases. By using technology that integrates total quality management principles with data modeling and relational database concepts, Data Insight diagnoses data quality problems and facilitates data cleanup efforts.

About this guide

This guide describes the hardware and software requirements for Data Insight and explains how to install the software. It provides specific instructions for working with the Metadata Repository and the supported source data types.

Installation media You can download your software.

1. Access the Business Objects Electronic Software Download (ESD) site.
https://businessobjects.subscribenet.com
2. Enter your username and password and click Login. Note: You should have received an email from Business Objects that included your new login information.
3. Select Products – Purchased to see a list of available downloads. Select Data Insight.
4. Select the file you want to download. Note Select the ISO Image option if you plan to use a CD writing utility to create install CDs. Uncompress and install Data Insight.

Find the software version number

After you install the software, to find the version number of the software in the GUI, choose:
Help > About Data Insight, or

If you have questions about the installation

Help > About Metadata Repository
To find the version number of the software in the Data Insight engine, access the iqieng.log file. By default, this file resides at c:\Firstlogic\IQInsight\eng. This file is created the first time you start the engine, and the first line of this file contains the version number.
If you have questions about the installation process, contact Business Objects at http://technicalsupport.businessobjects.com
.
Note that our ability to resolve W indows NT issues may be limited to those issues that can be reproduced on Windows 2000, Windows 2003 and Windows XP workstations.
Preface
5

Conventions

This document follows these conventions:
Convention Description
Bold
Italics
Menu commands
!
We use bold type for file names, paths, emphasis, and text that you should type exactly as shown. For example, “Type
cd\dirs
.”
We use italics for emphasis and text for which you should substitute your own data or values. For example, “Type a name for your file, and the
.txt
extension (
testfile
.txt
).”
We indicate commands that you choose from menus in the following format: Menu Name > Command Name. For example, “Choose File > New.”
We use this symbol to alert you to important information and potential problems.
We use this symbol to point out special cases that you should know about.
We use this symbol to draw your attention to tips that may be useful to you.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Documentation

Documentation related to this product includes the following:
BusinessObjects Data Insight XI 3.0 Release Notes. These notes provide
information about the content of the software release.
BusinessObjects Data Insight XI 3.0 Optimizat ion and Administration Gu ide.
This guide is a planning and reference guide for those who have administrative responsibilities for the Data Insight application.
BusinessObjects Data Insight XI 3.0 User’s Guide. This guide provides
conceptual information about the software features and explains how to use Data Insight.

Install Adobe Reader To read the documentation, you must install Adobe Reader. An installer for

Adobe Reader is included on the Data Insight Windows-based media.
Access the latest documentation
After installing the Data Insight application, you can access the BusinessObjects Data Insight XI 3.0 Release Notes, BusinessObjects Data Insight XI 3.0 Installation Guide for Windows, and the BusinessObjects Data Insight XI 3.0 User’s Guide from shortcuts on the Start menu. To access the documentation:
Choose Start > Programs > BusinessObjects XI 3.0 > BusinessObjects Data
Insight > Data Insight Documentation.
Click the appropriate shortcut for the documentation that you want to view.
You can access the BusinessObjects Data Insight XI 3.0 Optimization and Administration Guide at the following default installation location:
c:\Firstlogic\IQInsight
The PDF file names for these documents use the former name of this product, IQ Insight.
On the Customer Portal Go to http://help.sap.com and click Business Objects at the top of the page to
access all the latest product documentat ion. You can view the PDFs online or save them to your computer for viewing or printing.
Preface
7
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Chapter 1: Introduction
This chapter describes the primary components of the Data Insight software, provides hardware and software requirement s an d d ata ba se servers, and provides an overview of the installation process.
Chapter 1: Introduction
9

Get started

As with any multi-tiered application, Data Insight depends on multiple layers of additional software supplied by other vendors. To make sure that you have all of the necessary components and that they are properly configured, see the appropriate relational database setup instructions in this document.

Data Insight components

The Data Insight application consists of the following components:
Metadata RepositoryData Insight engineData Insight graphical user interface (GUI) Report exporting engine
The following illustration shows the communication paths between each of the Data Insight components and the Data Quality Server.
Microsoft Windows
GUI
OLEDB
Microsoft Windows and UNIX
Engine
TCP/IP
Data Quality Server
OLEDB, ODBC
TCP/IP
Report exporting engine
DB2, SQL Server, Oracle, Sybase, Teradata, non­relational files
Source
data
MVS, UNIX, Microsoft Windows
ODBC/Native
Metadata tables
Metadata
Results tables
Task tables
Repository
Metadata Repository The Metadata Repository contains information required by the engine, GUI, and
report exporting engine to operate. The source data is the data that you will analyze with the Data Insight applicatio n, and the optiona l Data Quali ty Serv er is the application that powers all of the data processing done by Data Quality.
Connectivity between the Data Insight components is achieved via the OLEDB drivers, and in the case of the UNIX engine, the ODBC drivers. The OLEDB drivers are supplied by the RDB MS when the client software packages are installed on the client machine. When these are not available, use the generic
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
OLEDB drivers supplied in MS Windows. The UNIX ODBC drivers are supplied on the Data Insight engine installation location.
Data Insight engine and GUI
The GUI and engine do not communicate directly with each other, but rather via the Metadata Repository. When a user performs an action in the GUI (for example, creating, saving, or running a task), the GUI updates the Metadata Repository with the task settings and begins pinging the Metadata Rep osi to ry for results. The engine, which is continuously polling the Metadata Repository for new tasks, selects the task for execution.
When the engine finishes executing the task, it updates the Metad ata Repository with the results. When the results become available, the GUI displays them to the user.
Source data connections In reference to the source data connections, both the engine and the GUI access
the source data. The GUI accesses the source data to retrieve the metadata, which is displayed to the user; whereas the engine accesses the source data to execute the tasks or queries against it.
Report exporting engine The report exporting engine accesses the Metadata Repository to export reports
and results data for scheduled tasks. For example, when you schedule tasks to run overnight, you can choose to export reports and/or results data for those tasks to a central location.
Data Quality Server The Data Insight engine can communicate with the Data Quality Server to
execute a task. The Data Quality Server accesses the Metadata Repository to create results data for address validation.
Chapter 1: Introduction
11

Data Insight software requirements and database servers

The Data Insight software consists of the Data Insight engine, report exporting engine, Data Insight GUI, and the Metadata Repository.
Data Insight is intensively computational, so we recommend high-quality hardware. A fast processor will make a noticeable difference, both within Data Insight and throughout the Windows operating environment.
You can install the engine, report exporting engine, and the GUI on the same Microsoft Windows machine or on different Microsoft Windows machines. For UNIX systems, you must install the engine on UNIX, and the GUI and report exporting engine on Microsoft Windows. You will create the Metadata Repository on a database server.
If you plan to use the e-mail notifi cation feature, you will need to define an e-mail account to the computer where you have installed the Data Insight engine. For more information, see “Configure the system for e-mail notification” on page 57.
Before starting the engine, review the section about configuration settings in the BusinessObjects Data Insight XI 3.0 Optimization and Administration Guide. You should update your iqi.ini file based on your environment.

Hardware and software requirements for Windows

The following list shows the minimum hardware and software requirements for running Data Insight on Microsoft Windows:
IBM-compatible client computer with a Pentium IV series processor, 800
MHz or faster
Microsoft Internet Explorer, versio n 5. 5, SP2 or late rMicrosoft Data Access Components (MDAC) Version 2.7 (which is included
with the Data Insight installation), or later.
If you update the MDAC version after you install the Data Insight application, refresh the Data Insight application. For more information, see “Refresh your installation” on page 64.
Crystal Reports 9 (included with the Data Insight installation)
During the upgrade or install process, you are prompted to remove the following pre-Crystal 9 files from the Windows system path, if they exist. You can allow the install process to remove them, or you can remove them manually later.
cpeaut32.dll crpe32.dll crxlat32.dllp2bbnd.dll p2smon.dll p2sodbc.dllp2soledb.dll pg32conv.dll
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Transmission Control Protocol/Internet Protocol (TCP/IP) activationClient Access Express for DB2 on AS/400 connectivityPersonal computer base resolution of 1024 x 768Microsoft Windows 2000 Professional, SP4; Microsoft Windows 2003, SP1;
or Microsoft Windows XP Professional, SP1 or SP2
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
To connect to and analyze flat files on open systems, Data Insight requ ir es
NFS connectivity that provides the capability of accessing UNIX files as if they reside on the local PC.
To view the data in the user interface, install the Arial Un icode font from the
Microsoft installation CD. Otherwise, the data may appear distorted.
RAM
512 MB of RAM for the GUI 512 MB of RAM for the engine. If less is available, set the
MaximumMemoryUsage property in the iqi.ini file appropriately (the default is 256 MB). For more information, see the BusinessObjects Data
Insight XI 3.0 Optimization and Administration Guide.
512 MB of RAM is recommended if the engine and GUI are installed on
the same machine.
Hard disk space
30 MB of hard disk space for the GUI 100 MB of hard disk space for the engine
During installation, the installer terminates if it detects any of the following conditions:
User performing the install does not have administrator privileges Windows does not have Internet Explorer 5.5, SP2 or later The version of Windows is not supported

Supported databases Data Insight supports the following databases for both Metadata Repository and

source data:
Oracle 9i or later
When using the Oracle timestamp feature, you must have a specific
Oracle client version, patch, and ODBC driver. See “Using the
timestamp option in iqi.ini” on page 65 for details.
Microsoft SQL Server 2000 or laterDB2, version 7.2 or later
Depending on the database server to which you are connecting, install the appropriate client on all workstations that will use Data Insight to assess data.

Additional supported source data

Additionally, Data Insight supports the following source data:
Non-relational mainframe dataText files (UNIX and Windows)Oracle 8iDB2 on AS/400, version 5.1 or laterDB2 on mainframe, version 7.1 or later Teradata Database v2R5, Client: 7.0
Chapter 1: Introduction
13
Microsoft Access 2000 or laterSybase ASE, version 12.5 or later
The Sybase client default installation does not include the OLE DB drivers. You will need to select the Custom setup type when installing the Sybase client and make sure that the following features are selected:
Common ctlib files and Common dbib files (Conne ctivity > Ope n Client) ODBC and OLEDB (ASE Data Providers)
Depending on the database server to which you are connecting, install the appropriate client on all workstations that will use Data Insight to assess data, as applicable (no client needed for text files).
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Install the software

These are the high-level steps that you must follow to install the Data Insight application.
1. Install BusinessObjects Data Services XI 3.0 or Data Quality XI (if
2. Install the directories (optional).
3. Complete the pre-installation steps for your Metadata Repository.
4. Install the Data Insight Metadata Repository.
5. Install the Data Insight engine and GUI.
applicable).

Data Quality limitations

Step 1: Install Data Quality

Consider the following Data Quality limitations:
If you are using Windows Authentication for security purposes, the login ID
of the Data Quality Server must have access (read/write permissions) to the SQL Server Metadata Repository.
If you are running Data Quality on a non-Windows platform and you plan to
perform truth data queries, we recommend that you use a Data Insight Metadata Repository on Oracle.
If Data Quality is on a non-Microsoft Windows platform and the Metadata
Repository is on Oracle, the version of the Oracle client that is installed on that server must be Oracle9i or Oracle10g.
The user starting Data Insight on UNIX must have read and write
permissions to Data Quality repository path .
If the Data Insight software is installed on UNIX, we recommend that you do
not install Data Quality on Microsoft Windows.
The Data Insight engine must be able to establish a connection to the Data
Quality paths.
If you own Data Quality licensed software, the first step of the installation process is to install the necessary components for Data Quality, which will allow you to perform truth data queries. For details about insta lling Data Quality, see the BusinessObjects Data Quality XI System Administrator’s Guide or the Data Services Gettting Started Guide. Note that you can install the Data Insight software without installing Data Quality.

Step 2: Install the directories

If you own and have installed Data Quality licensed software, the next step is to install the directories. Some of Data Insight’s address validation features, as well as the Data Quality address cleansing features, re ly on sets of address data. These data sets are called directories. Much like a phone book is a directory of names and phone numbers, address directories are sets of address-related data. For details about installing the directories, see the BusinessObjects Data Quality XI System Administrator’s Guide or the Data Services Gettting Started Guide.
Chapter 1: Introduction
15

Step 3: Complete the Metadata Repository pre-installation checklist

It is important that you verify everything in the pre-installation checklist for the respective Metadata Repository. The Data Insight Metadata Repository is the set of tables that Data Insight uses to perform and to store the analysis of your data.
Choose from the following set of pre-installation tasks appropriate for your Metadata Repository.
Database See
Oracle “Pre-installation checklist for Oracle Metadata Repository” on page 20 SQL Server “Pre-installation checklist for Microsoft SQL Server Metadata Reposi-
tory” on page 32

Step 4: Install the Data Insight Metadata Repository

Step 5: Install the Data Insight engine and GUI

DB2
“Pre-installation checklist for DB2 Metadata Repository” on page 42
After you have made the necessary preparations, yo u must install the Data Insi ght Metadata Repository; we recommend that your database administrator install it.
You only install the Metadata Repository the first time that you install Data Insight. If you are upgrading, see “Upgrade the software” on page 63.
Depending on the type of database you use, choose from the following.
Database See
Oracle “Install the Metadata Repository for Oracle” on page 24 SQL Server “Install the Metadata Repository for Microsoft SQL Server” on page 35 DB2 “Install the Metadata Repository for DB2” on page 45
You need to install the remaining two Data Insight components: the Data Insight engine and GUI. The engine can work with Data Quality to provide power for truth data query processing. You use the GUI application to set up your Data Insight processing.
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You can install the engine, report exporting engine, and the GUI using one of the following options:
Install the engine (includes the report exporting engine) and GUI on the same
Microsoft Windows workstation.
Install the engine (includes the report exportin g eng ine) an d GUI on separate
Microsoft Windows workstations.
Install the engine on a UNIX workstation, and the GUI and report
exporting engine on a Microsoft Windows workstation(s).
You can run multiple GUIs from different workstations against the same Metadata Repository. However, you can only run one engine and one report exporting engine against that Metadata Repository; these engines will service all of the GUI instances running against that Metadata Repository.
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
You only own a certain number of Data Insight clients. To determine if you are in compliance with your license, you can run a database script. See the
BusinessObjects Data Insight XI 3.0 Optimization and Administration Guide.
For details about installing the engine and GUI

Find the software version number

Depending on the type of database you use, choose from the following.
Database See
Oracle “Install the engine and GUI for Oracle Metadata Repository” on
page 25
SQL Server “Install the engine and GUI for Microsoft SQL Server Metadata
Repository” on page 36
DB2 “Install the engine and GUI for DB2 Metadata Repository” on page 46
After you install the software, to find the version number of the software in the GUI, choose:
Help > About Data Insight, orHelp > About Metadata Repository
To find the version number of the software in the Data Insight engine, access the iqieng.log file. By default, this file resides at c:\Firstlogic\IQInsight\eng. This file is created the first time you start the engine, and the first line of this file contains the version number.
Chapter 1: Introduction
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Chapter 2: Install for Oracle Metadata Repository
This chapter provides information about installing the Metadata Repository, the engine, and the graphical user interface (GUI) for an Oracle Metadata Repository.
Chapter 2: Install for Oracle Metadata Repository
19

Pre-installation checklist for Oracle Metadata Repository

Before installing the Metadata Repository, the engine, and the GUI, read the following steps to ensure proper in stallation of the Data Insight applic ation and its components. If you have questions about the pre-installati on process, consult with your database administrator (DBA).

Step 1: Choose a database

Decide which database on which to install the Metadata Repository. We recommend that your DBA install the Metadata Repository.
You will need the net service name where you store the Metadata Repository. Y ou can obtain this information from the Oracle tnsnames.ora file located at ORACLE_HOME\network\admin, or from your database administrator.
Because Data Insight stores the results of the data analysis on the Metadata Repository, the database may rapidly increase in size, especially if analyzing large databases. To get optimum use of the software:
If you assess data on more than one type of database, ensure that the database
on which the Metadata Repository is installed does not have a lesser character set than the assessed source databases.
Consider the intended use of the product.Consider the size of the database(s) that you will analyze.Monitor the Oracle database that contains the Metadata Repository to
determine the necessary maintenance (analyzing, rebuilding indexes, expanding tablespace, and so on).
You may decide to analyze various dat a sources, including databases of
different vendors. If so, consider if you will need to return data extracts from the source data.
If the source data and Metadata Repository are not of the same vendor (for example, Oracle), Data Insight may not return certain values. It may also omit large object data types when copying data from source data to the Oracle Metadata Repository.
Table specifications The following table lists the Oracle table specifications.
Attribute Maximum
Row size 2,000,000 bytes Number of columns per table 1000 Number of characters in a column name 30

Step 2: Choose an owner

A user or schema (referred to as the Metadata Repository owner) will be used to create the Metadata Repository. Using Oracle Enterprise Manager Console, expand the database until you can acc ess Security > Users to access the user level information.
If an existing user will not be used for the Metadata Repository owner, then create a new Oracle user (for example, DI_OWNER), for the Metadata Repo sitory owner.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
When you create an owner for the Metadata Repository, the initial character
!
of the user must be an alphabetic character (for example, DI_OWNER). The initial character cannot be a symbol or numeral.
The Metadata Repository owner user will require the following:
TABLESPACE. Assign the schema a default tablespace of at least 300 MB
free space. For cross-Oracle database querying, Data Insight requires temporary tablespace of at least 200 MB, which also needs to be assigned to the schema as a default temporary tablespace. We recommend that the Metadata Repository user has unlimited tablespace settings on its default tablespaces.
From the Security > Users > ROLE tab, grant the
SELECT_CATALOG_ROLE on the Metadata Repository to MDR owner user.
From the Security > Users > System Privileges tab, grant the following
system privileges to the Metadata Repository owner user. Not all of these privileges may appear in this tab; select the ones that do.
Alter trigger Create sequence Create table Create trigger Create view Create procedure Insert table Delete table Select any table Update table Unlimited Tablespace
Observe these notes about the following system privileges. Select any table: This system privilege is needed if the repository and
profiling data sources are colocated. Instead of using Select any table, you may grant select privileges to the specific tables that need to be profiled.
Unlimited tablespace: Instead of granting Unlimited tablespace, you may allocate the large default tablespace (several gigabytes) for the repository owner. You may monitor the tablespace utilization to make sure the space allocation is sufficient.
Apply all changes.
This Oracle user will be used for the owner (Account) and username (with the password) prompts during the Data Insight installation interview, and as the SCHEMA name when running the metadata create script.
Chapter 2: Install for Oracle Metadata Repository
21

Step 3: Gather information needed to run the create script

Verify that the person running the Data Insight create script has the following rights and information:
The database name where the Metadata Repository is installed (see step 1).The following Oracle Metadata Repository interview information (see step
2).
The Metadata Repository owner username and password with the correct
privileges to connect to the database (see step 2).
SCHEMA name. This is the Oracle user account for the Data Insight
owner, DI_OWNER.
TABLESPACE name. To determine the TABLESPACE name, run the
following statement in SQL*Plus. Substitute the ? with the capitalized SCHEMA name of the Data Insight Metadata Repository.
SELECT DEFAULT_TABLESPACE FROM USER_USERS WHERE USERNAME=’?’;
INDEX_TABLESPACE name. You can use the same TABLESPACE
name for the INDEX_TABLESPACE, or you can execute the following statement in SQL*Plus substituting the ? with the capitalized SCHEMA name.

Step 4: Gather information needed for installation

SELECT TABLESPACE_NAME FROM USER_INDEXES WHERE TABLE_OWNER=’?’;
Verify that the person installing the engine and/or GUI has the following rights and interview information:
The following Oracle Metadata Repository interview information:
Net service name from the tnsnames.ora file. Metadata Repository Owner (DI_OWNER) and password (see step 2).
Windows administrative privileges on the workstation(s) where the engine
and/or GUI are to be installed.
Ensure that the Oracle client is properly installed on each workstation that
will have the Data Insight engine and/or GUI installed. If you experience problems during the installation, see “Tuning and troubleshooting” on
page 65.
If you install the engine and GUI on different workstations, ensure that
the entries for the server where the Metadata Repository tables reside are identical in the tnsnames.ora file on each workstation. You can find the tnsnames.ora file at ORACLE_HOME\network\admin (copy and paste the file to each workstation if necessary)
.
Use an Oracle utility, such as SQL*Plus, to test the desktop-to-database connectivity on each of the workstations using the users’ Oracle user and password, and the database (see steps 1, 2, and 3).
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If you have a licensed version of Data Quality and you plan to perform trut h
data queries, you will need the following information and files:
Data Quality Server IP address
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

The checklist is complete

Location of the bootstrap file Data Quality Oracle client version
If you have a licensed version of Da ta Serv ices and you pl an to p erform truth
data queries, you will need the following information and files:
Access Server IP address Access Server Port number Web service URL System configuration
The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type System configuration name
Oracle SC_IQI_ORA DB2 SC_IQI_DB2 MS SQL SC_IQI_MSSQL
This completes the steps of the checklist. If you were unable to complete
!
any of these steps, or if you need additional information about this pre­installation checklist, contact your database administrator.
Chapter 2: Install for Oracle Metadata Repository
23

Install the Metadata Repository for Oracle

Prior to running the Oracle create script for Data Insight, be sure that y ou have all of the checklist items from “Step 3: Gather information needed to run the create
script” on page 22. Y ou will n ot be able to acc urately run the c reate script with out
all of the checklist items.

Install the Metadata Repository

Perform the following steps to install the Metadata Repository on Oracle:
Y ou will only install the M etadata Repository the first t ime that you install the Data Insight software. If you are upgrading your software, see “Upgrade/
Reconfigure the software” on page 51.
1. Start SQL*Plus by using the Data Insight Metadata Repository account owner’s login information.
2. Go to the location of the installation package at https://
businessobjects.subscribenet.com/ and then enter your login ID and
password.
3. In SQL*Plus, execute the script by entering: @“x:\metadatarepository\oracle\iqi_cre_ora.sql”; (where x is the location
of the installer package or media). The script requires the entry of the SCHEMA, TABLESPACE and
INDEX_TABLESPACE (see “Step 3: Gather information needed to run the
create script” on page 22).
The first portion of the create script drops all existing Data Insight tables. If this is the first time that the script is run, it will display a message that the table is not found. This is a normal function of the application.
If you are profiling Unicode data, you must also run the Unicode alter script, iqi_alter_ora_unicode.sql (the Oracle script requests SCHEMA).
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Install the engine and GUI for Oracle Metadata Repository

Before you install Data Insight, make sure that you hav e all of the items yo u need for the installation process. For more information, see “Pre-installation checklist
for Oracle Metadata Repository” on page 20. You cannot accurately install Data
Insight without all of the checklist items. The Windows engine can be installed:
With the GUI on the same Microsoft Windows workstation, or Separate from the GUI on a Microsoft network server.
In either case, the report exporting engine will be installed with the engine.
You can run multiple GUIs from different workstations against the same Metadata Repository. However, you can only run one engine and one report exporting engine against that Metadat a Reposi tory ; these en gine s will hand le all of the GUI instances running against that Metadata Repository.
To begin the installation process, you can either:
Double click the setup.exe file from the installation location, or Choose Start > Run, browse for the setup.exe file, and then click OK.
If you do not have .NET 1.1 Framework
Setup reviews your .NET configuration to make sure that you have the correct version installed, and updates it if necessary.
SP1 installed

Introductory windows When the installation process begins, the following windows appear:

Welcome InstallShield Wizard. At this window, click Next to continue.Confirmation Requested. You must install the Metadata Repository before
you install the software. If you already installed it, click Yes to display the Welcome window. If not, click No and then see “Install the Metadata
Repository for Oracle” on page 24.
License Agreement. If you agree to the terms of the agreement, click Next to
continue with the setup process.

GUI only installer If you are installing only the GUI, the Technology Selection window appears.

You can skip to that section of this guide.
If you choose to install only one of these components, you can update your configuration later. For more information, see “Upgrade/Reconfigure the
software” on page 51.

Engine and GUI installer

If you want to use your installed copy of Data Quality to perform address validation, select either Data Quality XI (versions 8.03 through 11.7.1) or Data Services or select Do Not Connect.
If you chose either Data Quality or Data Services, the Data Quality Connection Interview window appears. If you click No, the Technology Selection window appears.
Chapter 2: Install for Oracle Metadata Repository
25

Data Quality Connection Interview

Address validation (truth data query) allows you to validate your address data by checking them against the Data Quality address data dire ctories. To run truth data queries, you must first install Data Quality and the Data Quality address data directories. Data Insight shows you how many of your addresses are valid as is, how many would be valid if corrected by Data Quality, and how many are invalid/undeliverable. For more information about this feature, see the BusinessObjects Data Insight XI 3.0 User’s Guide.

Data Quality If you chose Data Quality, enter the Data Quality Server IP address, and then

browse to the location of the Data Quality bootstrap file. Click Next. The installation reads the bootstrap file. The Select database vendor window appears.
If you need information about the Data Quality server IP address or bootstrap file, consult with the person who installed Data Quality.
Select database vendor This window displays the set of database vendors where you will store your
analysis tasks settings and results. Select the Oracle option, and then click Ne xt.
If you are profiling Oracle tables with the timestamp datatype, see “Using
the timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC
driver version that you need installed.
Select an Oracle version Sele ct th e Oracle version that is installed on the Data Quality Server. Click Next.
The Oracle Data Insight Repository Interview window appears.

Data Services If you chose Data Services, enter the following information.

Option name Example
Access Server IP
Access Server Port number Web service URL
Select database vendor This window displays the set of database vendors where you will store your
Enter either the IP number or the Machine name: IP number: Machine name:
4000 http://testbox-xp10:28080/DataServices/servlet/
webservices?ver=2.0&wsdlxml
123.123.123 testbox-xp10.companyname.net
analysis tasks settings and results. Select the Oracle option, and then click Ne xt.
If you are profiling Oracle tables with the timestamp datatype, see “Using
the timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC
driver version that you need installed.
Set the system configuration
The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type Configuration name
26
Oracle SC_IQI_ORA DB2 SC_IQI_DB2
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Repository type Configuration name
MS SQL SC_IQI_MSSQL

Oracle Data Insight repository interview

Metadata Repository Database Connection Failure

Enter the tnsnames, username, and password of the database server where you store the Metadata Repository. You can obtain the tnsnames from the Oracle tnsnames.ora file, or from your database administrator.
After entering all the information, click Next. The Data Insight setup attempts to connect to the database.
If the connection is successful, the application displays the Choose Destination Location window . If the application is unable to connect to the specified Met adata Repository, the Metadata Repository Database Connection Failure window appears.
Click OK to continue and to choose how you want to continue with the installation process.
Select the first option if you want to start over with the installation process.
This option allows you to modify previously entered data that may be inaccurate and that may have prevented the application from connecting to the Metadata Repository database.
If you select the second option, you can continue with the setup; however, the
application may not connect to a Metadata Repository database.
Select the third option to completely cancel the setup process.
If you select the first option, and after modifying your data you are still unable to connect to the Metadata Repository database, select the second option (Continue with the setup proc ess with ou t connecting to a database). If you are still unable to connect to the Metadata Repository database, contact Business Objects for assistance.

Choose Destination Location

The Choose Destination Location window lets you either install the software in the default location, or browse for a different location. After choosing a destination location, click Next to display the Select Program Folder window.

Select Program Folder In the Select Program Folder, accept the default program fold er location, and then

click Next. If you have Crystal Reports components on your system (prior to version 9), the
window appears offering to update. To remove the previous Crystal Reports components from the Windows system
path (if they exist), click Yes. If you do not want the Data Insight Setup to remove the components, click No;
you can manually remove the components later on. The following is a list of the pre-Crystal 9 files:
cpeaut32.dll crpe32.dll crxlat32.dll
Chapter 2: Install for Oracle Metadata Repository
27
p2bbnd.dll p2smon.dll p2sodbc.dllp2soledb.dll pg32conv.dll
When the Confirmation Requested window appears, click Next to display the Setup Status window and to continue installing the software.

Complete the installation

Reboot the system When the installation completes, the InstallShield Wizard Complete window
appears asking you to reboot the system. We recommend that you restart your workstation, so select Yes, and then click Finish.
Report exporting engine Services Log On
Report exporting engine startup
After you reboot your system, if you installe d the Data Insigh t engine, ch ange the Services Log On:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Stop.
3. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Properties.
4. Click the Log On tab and select This Account. Enter a username and password that has network read and write permissions to the folders where users will export reports and data, and then click OK.
5. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Start.
If you receive a message that the report exporting engine did not start, rebooting your system may correct this issue. If not:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine ic on.

Update configuration file

Update configuration file for Unicode
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
3. From the drop-down menu, choose Start.
Before starting the engine, review the section about configuration settings in the Data Insight Optimization and Administration Guide. You should update your iqi.ini file based on your environment.
In order to use Unicode on Oracle, you must use an Oracle 10 client and an Oracle 10 repository. You must update the iqi.ini file in x:\Firstlogic|IQInsight\ eng. Make the following changes.
Under [Repository], change the Provider name to OraOLEDB.Oracle.1, for example:
Provider=OraOLEDB.Oracle.1
After the [Engine Logs] section, add a section called [OracleInformation]. Then add an option called EngineOracleClientVersion and set it to 10, for example,
[OracleInformation] EngineOracleClientVersion=10
You must also run the Oracle Unicode alter script in order to process Unicode data. See “Install the Metadata Repository for Oracle” on page 24 for details.

Start the engine and GUI

Configuring Data Services to run truth data queries

To start the engine, choose Start > Programs > Business Objects > BusinessObjects Data Services > Data Insight XI 3.0 > Data Insight Engine.
At engine startup, in the Data Insight Engine Startup display , there may be a delay in the display of the “Polling for re quests” engi ne message. Wait for this message to appear before you start the GUI application.
To start the GUI, choose Start > Programs > Business Objects > BusinessObjects Data Services > Data Insight XI 3.0 > Data Insight GUI.
You must download some files and configure Data Services in order to run truth data queries. See “Data Services truth data query configuration” on page 55 for details.
Chapter 2: Install for Oracle Metadata Repository
29
30
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Chapter 3: Install for Microsoft SQL Server Metadata Repository
This chapter provides information about installing the Metadata Repository, the engine, and the graphical user interface (GUI) for a Microsoft SQL Server Metadata Repository.
Chapter 3: Install for Microsoft SQL Server Metadata Repository
31

Pre-installation checklist for Microsoft SQL Server Metadata Repository

Before installing the Metadata Repository, the engine, and the GUI, read the following steps. This will help to ensure proper installation of the Data Insight application and its components. If you have questions about the pre-installation process, consult with your database administrator (DBA).

Step 1: Choose a database

Decide which database on which to install the Metadata Repository. We recommend that your DBA install the Metadata Repository.
Because Data Insight stores the results of the data analysis on the Metadata Repository, the database may rapidly increase in size, especially if analyzing large databases. To get optimum use of the software:
Consider the intended use of the product.Consider the size of the database(s) that you will analyze.Monitor the Microsoft SQL Server database that contains the Metadata
Repository to determine the necessary maintenance (compressing data files, rebuilding indexes, and so on).
You may decide to analyze various dat a sources, including databases of
different vendors. If so, consider if you will need to return data extracts from the source data.
If the source data and Metadata Repository are not of the same vendor (for example, Microsoft SQL Server), Data Insight may no t re turn ce rtain val ues. It may also omit large object data types when copying data f rom source data to the Microsoft SQL Server Metadata Repository.
For security purposes, assign a dedicated ID to the Metadata Repository tables. Or, create the Metadata Repository tables on a database where the create tables privilege does not create a security issue.
Table specifications The following table lists the Microsoft SQL Server table and database
specifications. Microsoft SQL Server determines the number of rows per table and the number of tables per database by the amount of available data stored in the table.
Attribute Maximum
Row size 8,060 bytes Maximum number of columns per table 1,024 Database size 1,048,516 TB Number of characters in a column name 128

Step 2: Choose an owner

A user (referred to as the Metadata Repository owner) will be used to create the Metadata Repository.
The script to create the Metadata Repository tables does not specify the object’s owner. Rather, the software assigns an owner based on the user ID of the person running the script. If you are using Windows Authentication, that user ID is
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
defined as the Windows login. If you are using SQL Server Authentication, that user is defined as the SQL Server login. If user is defined as administrator on a database, all tables will be assigned a dbo owner.
Choose MS SQL Server > Enterprise Manager to expand the SQL Server Group and to access the Microsoft SQL Servers.
If an existing user will not be used for the Metadata Repository owner, create a new SQL Server user (for example, DI_OWNER), for the Metadata Repository owner under Security > Logins.
The Metadata Repository owner will need the following:
From Users > MDR owner login > Properties select the following options:
db_datareader db_datawriter public
From the database name level of the tree, right-click the Metada ta Repository
to access properties > Permissions to check the following options:
Create Table Create V iew
If you will be analyzing source data that resides on the same SQL Server database as the Metadata Repository (for example, the same database but a different catalog), ensure that the Metadata Repository owner has access to all source catalogs on SQL Server.

Step 3: Gather information needed to run the create script

Step 4: Gather information needed for installation

This SQL Server user will be used for the owner (Account) and username (with password) for the SQL Server Authentication prompts du ring the Data Insight installation interview.
For SQL Server, the user needs to be the same as the owner. The only exception is for sa as the user and dbo as the owner.
Verify that the person running the Data Insight create script has the following rights and information:
The SQL Server and database names where the Metadata Repository is
installed (see step 1).
The Metadata Repository owner username and password with the correct
privileges to connect to the database (see step 2).
Verify that the person who will install the engine and/or GUI has the following rights and interview information:
The following SQL Server Metadata Repository interview information:
SQL Server name (see step 1). SQL Server Metadata Repository database name (see step 1). The Metadata Repository owner username and password with the correct
privileges to connect to the database (see step 2).
Chapter 3: Install for Microsoft SQL Server Metadata Repository
33
Windows administrative privileges on the workstation(s) where the engine
and/or GUI are to be installed.
Ensure that the SQL Client is properly installed on each workstati on that will
have the Data Insight engine and/or GUI installed. If you experience problems during the installation, see “Tuning and troubleshooting” on
page 65.
If you install the engine and GUI on different workstations, ensure that
the entries for the server where the Metadata Repository tables reside are identical during the Data Insight installat ion inte rview.
Use an MS SQL utility, such as Query Analyzer, to test the desktop-to­desktop connectivity on each of the workstations. Use th e W indows user’ s username and password or MS SQL Authentication for the Metadata Repository owner (DI_OWNER) and the database (see steps 1 and 2).
If you have a licensed version of Data Quality and you plan to perform trut h
data queries, you will need the following information and files:
Data Quality Server IP address Location of the bootstrap file Data Quality Oracle client version
If you have a licensed version of Data Se rvices a nd you plan to p erform truth
data queries, you will need the following information and files:

The checklist is complete

Access Server IP address Access Server Port number Web service URL System configuration
The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type System configuration name
Oracle SC_IQI_ORA DB2 SC_IQI_DB2 MS SQL SC_IQI_MSSQL
This completes the steps of the checklist.
If you were unable to complete any of these steps, or if you need additional
!
information about this pre-installation checklist, contact your database administrator.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Install the Metadata Repository for Microsoft SQL Server

Before you run the Microsoft SQL Server create script for Data Insight, make sure that you have all of the checklist items from “Step 3: Gather information
needed to run the create script” on page 33. You cannot accurately run the create
script without all of the checklist items. The script to create Metadata Repository tables does not specify the object's
owner. Rather, the software assigns an owner based on the user ID of the person running the script.
If you are running the Data Insight engine using Windows Authentication for the repository connection, and if you are running the Dat a Quality Server on a workstation that is separate from where the Data Insight engine is installed, either:
Run the Data Quality Server under the same Windows login as the Data
Insight engine, or
Ensure that the login for the Data Quality Server has create/write/read
permissions to the Data Insight Metadata Repository.

Install the Metadata Repository

Perform the following steps to install the Metadata Repository on the Microsoft SQL Server:
Y ou will only install the Metad ata Repository the first time tha t you install the Data Insight software. If you are upgrading your software, see “Upgrade/
Reconfigure the software” on page 51.
1. Start the Microsoft SQL Server Query Analyzer by using the Data Insight
Metadata Repository owner account login.
2. Indicate the database where you want to create the Metadata Repository.
3. Go to the location of the installation package at https://
businessobjects.subscirbenet.com/ and then enter your login ID and
password.
4. In Query Analyzer, open x:\MetadataRepository\SQLServer\
iqi_cre_mss.sql (where x is the location of the installer package or media). For more information, see “Step 3: Gather information needed to run the
create script” on page 33.
5. Execute the scri pt .
The first portion of the create script drops all existing Data Insight tables. If this is the first time that the script is run, it will display a message that the table is not found. This is a normal function of the application.
If you are profiling Unicode data, you must also run the unicode alter script, run iqi_alter_mss_unicode.sql.
Chapter 3: Install for Microsoft SQL Server Metadata Repository
35

Install the engine and GUI for Microsoft SQL Server Metadata Repository

Prior to installing Data Insight, ensure that you have all o f the items you will need for the installation process. For more information, see “Pre-installation checklist
for Microsoft SQL Server Metadata Repository” on page 32. Y ou will not be able
to accurately install Data Insight without all of the checklist items. The Windows engine can be installed:
With the GUI on the same Microsoft Windows workstation, or Separate from the GUI on a Microsoft network server.
In either case, the report exporting engine will be installed with the engine.
You can run multiple GUIs from different workstations against the same Metadata Repository. However, you can only run one engine and one report exporting engine against that Metadat a Reposi tory ; these en gine s will hand le all of the GUI instances running against that Metadata Repository.
To begin the installation process, choose Start > Run, browse for the setup.exe file, and then click OK.
If you do not have .NET 1.1 Framework
Setup reviews your .NET configuration to make sure that you have the correct version installed, and updates it if necessary.
SP1 installed

Introductory windows When the installation process begins, the following windows appear:

In the Welcome InstallShield Wizard window, click Next to continue.Confirmation Requested. You must install the Metadata Repository before
installing the software. If you have already installed it, click Yes to display the Wel come window. If not, click No and then see “Install the Metadata
Repository” on page 35.
License Agreement. If you agree to the terms of the agreement, click Next to
continue with the setup process.

GUI only installer If you are using the GUI only installer, the Technology Selection window

appears. You can skip to that section of this guide.
If you choose to install only one of these components, you can update your configuration later. For more information, see “Upgrade/Reconfigure the
software” on page 51.

Engine and GUI installer

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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
If you want to use your installed copy of Data Quality to perform address validation, select either Data Quality XI (versions 8.03 through 11.7.1) or Data Services or select Do Not Connect.
If you chose either Data Quality or Data Services, the Data Quality Connection Interview window appears. If you click No, the Technology Selection window appears.

Data Quality Connection Interview

Address validation (truth data query) allows you to validate your address data by checking them against the Data Quality address data directories. To run truth data queries, you must first install Data Quality and the Data Quality address data directories. Data Insight shows you how many of your addresses are valid as is, how many would be valid if corrected by Data Quality, and how many are invalid/undeliverable. For more information about this feature, see the BusinessObjects Data Insight XI 3.0 User’s Guide.

Data Quality If you chose Data Quality, enter the Data Quality Server IP address, and then

browse to the location of the Data Quality bootstrap file. Click Next. The installation reads the bootstrap file. The Select database vendor window appears.
If you need information about the Data Quality server IP address or bootstrap file, consult with the person who installed Data Quality.

Select a database vendor

This window displays the set of database vendors where you will stor e your analysis tasks settings and results. Select the SQL Server option, and then click Next to display the Windows Authentication window.

Data Services If you chose Data Services, enter the following information.

Option name Example
Access Server IP
Access Server Port number Web service URL
Select database vendor This window displays the set of database vendors where you will store your
Enter either the IP number or the Machine name: IP number: Machine name:
4000 http://testbox-xp10:28080/DataServices/servlet/
webservices?ver=2.0&wsdlxml
123.123.123 testbox-xp10.companyname.net
analysis tasks settings and results. Select the Oracle option, and then click Ne xt.
If you are profiling Oracle tables with the timestamp datatype, see “Using
the timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC
driver version that you need installed.
Set the system configuration

Windows Authentication

The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type Configuration name
Oracle SC_IQI_ORA DB2 SC_IQI_DB2 MS SQL SC_IQI_MSSQL
At the Windows Authentication window, if you use Windows Authentication to access your database, click Yes. If not, click No. The SQL Data Insight Repository Interview window appears.
Chapter 3: Install for Microsoft SQL Server Metadata Repository
37

SQL Data Insight repository interview

If you are using Windows Authentication, enter:
SQL ServerDatabase name (where you store the Metadata Repository)Account Name (matches the name of the Metadata Repository owner login
used to install the Metadata Repository)
If you are not using Windows Authentication, enter
SQL ServerDatabase name (where you store the Metadata Repository)Owner (for more information, see “Step 2: Choose an owner” on page 32)Account Name (matches the name of the Metadata Repository owner login
used to install the Metadata Repository)
Password (cannot be blank)
After entering all the information, click Next. The Data Insight setup attempts to connect to the database
If the connection is successful, the application displays the Choose Destination Location window (see “Choose where to install th e files” on page 38). If the application is unable to connect to the specified Metadata Repository database, a window appears to indicate that Data Insight was unable to connect to the specified Metadata Repository database.
Metadata Repository Database Connection
If the Metadata Repository Database Connection Failure window appears, you can choose how you want to continue with the installation process.
Failure
Select the first option if you want to start over with the installation process.
This option allows you to modify previously entered data that may be inaccurate and that may have prevented the application from connecting to the Metadata Repository database.
If you select the first option, and after modifying your data you are still unable to connect to the Metadata Repository database, select the second option (Continue with the setup proc ess with ou t connecting to a database). If you are still unable to connect to the Metadata Repository database, contact Business Objects for assistance.
If you select the second option, you can continue with the setup; however, the
application may not connect to a Metadata Repository database.
Select the third option to completely cancel the setup process.

Choose where to install the files

The Choose Destination Location window lets you either install the software in the default location or browse for a different location. After you choose a destination location, click Next to display the Select Program Folder window.

Select Program Folder In the Select Program Folder, accept the default program fold er location, a nd then

click Next in the Select Program Folder window.
38
If you have Crystal Reports components on your system (prior to version 9), the Older Crystal Reports Components Located window appears.
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Click Yes to remove the p rior Crystal Reports components from the Windows system path (if they exist).
If you do not want the Data Insight Setup to remove the components, click No; you can manually remove the components later on. The following is a list of the pre-Crystal 9 files:
cpeaut32.dll crpe32.dll crxlat32.dllp2bbnd.dll p2smon.dll p2sodbc.dllp2soledb.dll pg32conv.dll
When the Confirmation Requested window appears, click Yes to display the Setup Status window and to continue installing the software.

Complete the installation

Reboot the system When the installation completes, the InstallShield Wizard Complete window
appears asking you to reboot the system. We recommend that you restart your workstation, so select Yes, and then click Finish.
Report exporting engine Services Log On
Report exporting engine startup
After you reboot your system, if you installe d the Data Insigh t engine, ch ange the Services Log On:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Stop.
3. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Properties.
4. Click the Log On tab and select This Account. Enter a username and password that has network read and write permissions to the folders where users will export reports and data, and then click OK.
5. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Start.
If you receive a message that the report exporting engine did not start, rebooting your system may correct this issue. If not:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon.
From the drop-down menu, choose Start.
Oracle source timestamp If you are profiling Oracle tables with the timestamp datatype, see “Using the
timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC driver
version that you need installed.
Chapter 3: Install for Microsoft SQL Server Metadata Repository
39

Update configuration file

Before starting the engine, review the section about configuration settings in the Data Insight Optimization and Administration Guide. You should update your iqi.ini file based on your environment.

Start the engine and GUI

Configuring Data Services to run truth data queries

To start the engine, choose Start > Programs > BusinessObjects XI 3.0 > BusinessObjects Data Insight > Data Insight Engine.
At engine startup, in the Data Insight Engine Startup display, there may be a delay in the display of the “Polling for requests” engine message. Wait for this message to appear before you start the GUI application.
To start the GUI, choose Start > Programs > BusinessObjects XI 3.0 > BusinessObjects Data Insight > Data Insight GUI.
You must download some files and configure Data Services in order to run truth data queries. See “Data Services truth data query configuration” on page 55 for details.
40
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Chapter 4: Install for DB2 Metadata Repository
This chapter provides information about installing the Metadata Repository, the engine, and the graphical user interface (GUI) for a DB2 Metadata Repository .
Chapter 4: Install for DB2 Metadata Repository
41

Pre-installation checklist for DB2 Metadata Repository

Before installing the Metadata Repository, the engine, and the GUI, read the following steps. This will help to ensure proper installation of the Data Insight application and its components. If you have questions about the pre-installation process, consult with your database administrator (DBA).

Step 1: Choose a database

Decide which database on which to install the Metadata Repository. We recommend that your DBA install the Metadata Repository.
You will need the DB2 server alias where you store the Metadata Repository. You can obtain this information from your database administrator.
Because Data Insight stores the results of the data analysis on the Metadata Repository, the database may rapidly increase in size, especially if analyzing large databases. To get optimum use of the software:
Consider the intended use of the product.Consider the size of the database(s) that you will analyze.Ensure that the User Temporary Tablespace or its equivalen t i s allocated on
the database where the Metadata Repository will be installed. Also ensure that the Data Insight Metadata Repository owner has privileges on this Tablespace. For more information, see the DB2 Administration Guide.
Monitor the DB2 database that contains the Metadata Repository to
determine the necessary maintenance (rebuilding indexes, expanding table space, and so on).
You may decide to analyze various dat a sources, including databases of
different vendors. If so, consider if you will need to return data extracts from the source data.
If the source data and Metadata Repository are not of the same vendor (for example, DB2), Data Insight may not return certain va lues. It may also omit larg e object data types when copying data from source data to the DB2 Metadata Repository.
Table specifications The following table lists the DB2 table and database specifications.
Attribute Maximum
Row size 4,056 bytes on 4 KB pages
8,138 bytes on 8 KB pages 16,330 bytes on 16 KB pages
32,714 bytes on 32 KB pages Number of columns per table 750 Number of characters in a column name 18

Step 2: Choose an owner

A user or schema (referred to as the Metadata Repository owner) will be used to create the Metadata Repository.
42
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
The script to create the Metadata Repository tables does not specify the object’s owner. Rather, the software assigns an owner based on the user ID of the person running the script. For example, when you connect to a database using DB2 Client Software, you will be prompted to enter a user ID and password. This user ID connects you to a database.
Choose DB2 > Control Center, and expand the Instances to access the DB2 database.
If an existing login will not be used for the Metadata Repository owner, create a new DB User login (for example, DI_OWNER), for the Metadata Repository owner under User and Group Objects > DB User.
When creating an owner for the Metadata Repository, the initial character of
!
the user must be an alphabetic character (for example, DI_OWNER) . The initial character cannot be a symbol or numeral.
The Metadata Repository owner will require the following:
From DB User > MDR owner login > Database tab, select the following
options:
Connect database Create tables

Step 3: Gather information needed to run the create script

Step 4: Gather information needed for installation

If you will be analyzing source data th at resides o n the same D B2 da tabase as the Metadata Repository (for exampl e, the same database but a different instance), ensure that the Metadata Repository owner has access to all source instances on DB2 Server.
This DB2 user will be used for the owner (Account) and username (wit h password) prompts during the Data Insight installation interview.
Verify that the person running the Data Insight create script has the following rights and information:
DB2 Server alias and database name where the Metadata Repository will be
installed (see step 1).
The Metadata Repository Owner username and password with the correct
privileges to connect to the database (see step 2).
Verify that the person installing the engine and/or GUI has the following rights and interview information:
The following DB2 Server Metadata Repository interview information:
DB2 Server alias (see step 1). DB2 Server Metadata Repository database name (see step 1). The Metadata Repository Owner username and password with the
correct privileges to connect to the database (see step 2).
Windows administrative privileges on the workstation(s) where the engine
and/or GUI are to be installed.
Chapter 4: Install for DB2 Metadata Repository
43
Ensure that the DB2 Client is properly instal led on each workstation that will
have the Data Insight engine and/or GUI installed. If you experience problems during the installation see “Tuning and troubleshoot ing” on
page 65.
If you install the engine and GUI on different workstations, ensure that
the entries for the server where the Metadata Repository tables reside are identical during the Data Insight installat ion interview.
Use a DB2 utility, such as Control Center, to test the desktop-to-desktop connectivity on each of the workstations using the user’s DB2 username and password (see steps 1 and 2).
If you have a licensed version of Data Quality and you plan to perform trut h
data queries, you will need the following information and files:
Data Quality Server IP address Location of the bootstrap file Data Quality Oracle client version
If you have a licensed version of Data Se rvices a nd you plan to p erform truth
data queries, you will need the following information and files:
Access Server IP address

The checklist is complete

Access Server Port number Web service URL System configuration
The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type System configuration name
Oracle SC_IQI_ORA DB2 SC_IQI_DB2 MS SQL SC_IQI_MSSQL
This completes the steps of the checklist. If you were unable to complete
!
any of these steps, or if you need additional information about this pre­installation checklist, contact your database administrator.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Install the Metadata Repository for DB2

Prior to running the DB2 create script for Data Insight, review the instructions inside of the script. If you have questions about the instructions, contact your database administrator. In addition, before running the create script, ensure that you have all of the checklist items from “Step 3: Gather information needed to
run the create script” on page 43. Y ou will not be ab le to accurat ely run the create
script without all of the checklist items.
Install the Metadata Repository
Perform the following steps to install the Metadata Repository on DB2:
Y ou will only install the Metad ata Repository the first time tha t you install the Data Insight software. If you are upgrading your software, see “Upgrade/
Reconfigure the software” on page 51.
1. Start the DB2 Command Center.
2. Connect to the database that will contain the Metadata Repository ta bles.
3. Go to the location of the installation package at https://
businessobjects.subscirbenet.com/ and then enter your login ID and
password.
4. Using the DB2 Command Center, import the following files to execute the scripts:
x:\MetadataRepository\DB2\iqi_cre_db2.sql x:\MetadataRepository]DB2\iqi_cre_db2_wfrq.sql
(where x is the location of the installer package or media). See “Step 3:
Gather information needed to run the create script” on page 43
.
The first portion of the create script drops all existing Data Insight tables. If this is the first time that the script is run, it will display a message that the table is not found. This is a normal function of the application.
If you are profiling Unicode data, you must also run the Unicode alter script, run iqi_alter_db2_unicode.sql.
Chapter 4: Install for DB2 Metadata Repository
45

Install the engine and GUI for DB2 Metadata Repository

Prior to installing Data Insight, ensure that you have all o f the items you will need for the installation process. For more information, see “Pre-installation checklist
for DB2 Metadata Repository” on page 42. You will not be able to accurately
install Data Insight without all of the checklist items. The Windows engine can be installed:
With the GUI on the same Microsoft Windows workstation, or Separate from the GUI on a Microsoft network server.
In either case, the report exporting engine will be installed with the engine.
You can run multiple GUIs from different workstations against the same Metadata Repository. However, you can only run one engine and one report exporting engine against that Metadat a Reposi tory ; these en gine s will hand le all of the GUI instances running against that Metadata Repository.
To begin the installation process, choose Start > Run, browse for the setup.exe file, and then click OK.

If you do not have .NET 1.1 Framework SP1 installed

Introductory windows When the installation process begins, the following windows appear:

Setup reviews your .NET configuration to make sure that you have the correct version installed, and updates it if necessary.
In the Welcome InstallShield Wizard window, click Next to continue.Confirmation Requested. You must install the Metadata Repository before
installing the software. If you have already installed it, click Yes to display the Welcome window. If not, click No, and then see “Install the Metadata
Repository for DB2” on page 45.
License Agreement. If you agree to the terms of the agreement, click Next to
continue with the setup process.

GUI only installer If you are using the GUI only installer, the Configuration Interview window

appears. Click OK to continue.
If you choose to install only one of these components, you can update your configuration later. For more information, see “Upgrade/Reconfigure the
software” on page 51.

Engine and GUI installer

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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
If you want to use your installed copy of Data Quality to perform address validation, select either Data Quality XI (versions 8.03 through 11.7.1) or Data Services or select Do Not Connect.
If you chose either Data Quality or Data Services, the Data Quality Connection Interview window appears. If you click No, the Technology Selection window appears.

Data Quality Connection Interview

Address validation (truth data query) allows you to validate your address data by checking them against the Data Quality address data directories. To run truth data queries, you must first install Data Quality and the Data Quality address data directories. Data Insight shows you how many of your addresses are valid as is, how many would be valid if corrected by Data Quality, and how many are invalid/undeliverable. For more information about this feature, see the BusinessObjects Data Insight XI 3.0 User’s Guide.

Data Quality If you chose Data Quality, enter the Data Quality Server IP address, and then

browse to the location of the Data Quality bootstrap file. Click Next. The installation reads the bootstrap file. The Select database vendor window appears.
If you need information about the Data Quality server IP address or bootstrap file, consult with the person who installed Data Quality.

Select a database vendor

This window displays the set of database vendors where you will stor e your analysis tasks settings and results. Select the DB2 option, and then click Next to display the DB2 Data Insight Repository Interview window.

Data Services If you chose Data Services, enter the following information.

Option name Example
Access Server IP
Access Server Port number Web service URL
Select database vendor This window displays the set of database vendors where you will store your
Enter either the IP number or the Machine name: IP number: Machine name:
4000 http://testbox-xp10:28080/DataServices/servlet/
webservices?ver=2.0&wsdlxml
123.123.123 testbox-xp10.companyname.net
analysis tasks settings and results. Select the Oracle option, and then click Ne xt.
If you are profiling Oracle tables with the timestamp datatype, see “Using
the timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC
driver version that you need installed.
Set the system configuration

DB2 Data Insight repository interview

The system configuration identifies the Data Insight repository. If you have multiple repositories, you will use multiple system configurations. The default configurations include the following.
Repository type Configuration name
Oracle SC_IQI_ORA DB2 SC_IQI_DB2 MS SQL SC_IQI_MSSQL
In this window enter:
Chapter 4: Install for DB2 Metadata Repository
47
Alias (This is the name of the database where you store the Metadata
Repository.)
Username (This is the username for the Data Insight Metadata Repository
owner. For more information, see “Step 2: Choose an owner” on page 42)
Password (This is the password for the Data Insight Metadata Repository
owner.)
After entering all the information, click Next. The Data Insight setup attempts to connect to the database
If the connection is successful, the application displays the Choose Destination Location window . If the application is unable to conne ct to the specified Metadata Repository database, a window appears to indicate that Data Insight was unable to connect to the specified Metadata Repository database.

Metadata Repository Database Connection Failure

Choose where to install your files

Click OK to continue and to choose how you want to continue with the installation process.
Select the first option if you want to start over with the installation process.
This option allows you to modify previously entered data that may be inaccurate and that may have prevented the application from connecting to the Metadata Repository database.
If you select the first option, and after modifying your data you are still unable to connect to the Metadata Repository database, select the second option (Continue with the setup proc ess with ou t connecting to a database). If you are still unable to connect to the Metadata Repository database, contact Business Objects for assistance.
If you select the second option, you can continue with the setup; however, the
application may not connect to a Metadata Repository database.
Select the third option to completely cancel the setup process.
The Choose Destination Location window lets you either install the software in the default location or browse for a different location. After you choose a destination location, click Next to display the Select Program Folder window.

Select Program Folder In the Select Program Folder, accept the default program fold er location, a nd then

click Next in the Select Program Folder window. If you have Crystal Reports components on your system (prior to version 9), the
Older Crystal Reports Components Located window appears. Click Yes to remove the prior Crystal Reports components from the Windows
system path (if they exist). If you do not want the Data Insight Setup to remove the components, click No;
you can manually remove the components later on. The following is a list of the pre-Crystal 9 files
:
cpeaut32.dll crpe32.dll crxlat32.dllp2bbnd.dll p2smon.dll p2sodbc.dll
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
p2soledb.dll pg32conv.dll
When the Confirmation Requested window appears, click Yes to display the Setup Status window and to continue installing the software.

Complete the installation

Reboot the system When the installation completes, the InstallShield Wizard Complete window
appears asking you to reboot the system. We recommend that you restart your workstation, so select Yes, and then click Finish.
Profile Unicode data If you plan to profile Unicode data on a Windows engine, you must drop the
original word frequency stored procedure, IQI_WORDPARSE_SP, and run the most current iqi_cre_db2_wfrq.sql script as well as the latest Unicode script, iqi_alter_db2_unicode.sql.
Report exporting engine Services Log On
Report exporting engine startup
If you installed the Data Insight engine, change the Services Log On:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Stop.
3. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Properties.
4. Click the Log On tab and select This Account. Enter a username and password that has network read and write permissions to the folders where users will export reports and data, and then click OK.
5. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Start.
If you receive a message that the report exporting engine did not start, rebooting your system may correct this issue. If not:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon.
3. From the drop-down menu, choose Start.
Oracle source timestamp If you are profiling Oracle tables with the timestamp datatype, see “Using the
timestamp option in iqi.ini” on page 65 for the Oracle client and ODBC driver
version that you need installed.

Update configuration file

Before starting the engine, review the section about configuration settings in the Data Insight Optimization and Administration Guide. You should update your iqi.ini file based on your environment.
Chapter 4: Install for DB2 Metadata Repository
49

Start the engine and GUI

To start the engine, choose Start > Programs > BusinessObjects XI 3.0 > BusinessObjects Data Insight > Data Insight Engine.
At engine startup, in the Data Insight Engine Startup display, there may be a delay in the display of the “Polling for requests” engine message. Wait for this message to appear before you start the GUI application.
To start the GUI, choose Start > Programs > BusinessObjects XI 3.0 > BusinessObjects Data Insight > Data Insight GUI.

Configuring Data Services to run truth data queries

You must download some files and configure Data Services in order to run truth data queries. See “Data Services truth data query configuration” on page 55 for details.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Appendix A: Upgrade/Reconfigure the software
You can upgrade and reconfigure the BusinessObjects Data Insight XI 3.0 software configuration. That is, you can reconfigure your current installation of Data Insight—and you can use the process explained here to install a new version of Data Insight or to refresh an existing installation.
If the engine and GUI are installed on different machines, you must coordinate the upgrade so that the Data Insight software is updated on all machines. We recommend that you first upgrade the engine, which will update the Metadata Repository. Then, upgrade each of the GUIs. A versioning error occurs if you try to run an older version of the GUI.
Before you upgrade the software, make sure that the Data Insight engine and
!
the reporting engine are not running.
Why reconfigure? You can reconfigure the software if:
The database password (where you installed the Metadata Repository) has
been changed.
You want to use a Metadata Repository in a different or new location, or on a
different database type.
You chose to install only one of the components (engine or GUI) during the
initial installation. Reconfiguring the software allows you to install the other component.
You want to reconfigure the Data Quality properties.
Before reconfiguring your software, ensure that you have read and completed all of the steps (as necessary) in the pre-installation checklist for the respective Metadata Repository. If you have questions about the checklist, consult your database administrator.

Start the upgrade/ reconfiguration process

Component selection The Component Selection window gives you the opportunit y to inst all the e ngine

To start the upgrade/reconfiguration process, go to the Data Insight installation location and double-click the setup.exe.
You are about to upgrade the Metadata Repository. If you do so, you cannot
!
undo this operation.
or the GUI to upgrade/reconfigure your current installation. Select the component(s) that you want to install. Click Next. The Data Quality
Connectivity window appears.
Appendix A: Upgrade/Reconfigure the software
51

Data Quality Connectivity

Here you can choose to modify your Data Quality connectivit y in formati on from the previous installation.
If you do not want to change your Data Quality connectivity information, click No.
If you want to change your Data Quality connectivity information, click Yes. A window allows you to enter the Data Quality information. Click Next.
If you need information about these items, consult with the person who installed Data Quality.
The next window allows you to change your metadata repository.

Changing the metadata repository

If the Metadata Repository was not updated
If the Metadata Repository was updated
If you want to change your metadata repository, click yes
You are about to upgrade the Metadata Repository. If you do so, you cannot
!
undo this operation.
If the Metadata Repository is not the current version, Data Insight will attempt to update the Metadata Repository. After you click OK, you will receive a warning message if Data Insight has not updated your Metadata Repository. Data Insight generates the warning message for various reasons. For example, the access to the Metadata Repository is denied or unavailable.
If Data Insight generates a version-related error on startup, cont act Business Objects.
If Data Insight successfully updated the Metadata Repository, an information window appears. Click OK to display the Technology Selection window.
If you plan to profile Unicode data on a Windows engine, you must drop the original word frequency stored procedure, IQI_WORDPARSE_SP, and run the most current iqi_cre_db2_wfrq.sql script as well as the latest Unicode script, iqi_alter_db2_unicode.sql.
If you want to use Unicode profiling for MS SQL or Oracle, then run the Unicode alter scripts. For MS SQL, run iqi_alter_mss_unicode.sql. For Oracle, run iqi_alter_ora_unicode.sql.
Select a database Select the database where you have installed the Metadata Repository, and then
click Next. Depending on the database, you will see a series of dialogs that will ask you to
perform certain tasks. For more information, review the instructions about installing the appropriate Metadata Repository. Follow these instructions until you see the InstallShield Wizard Complete window.

Complete the installation

When the installation completes, the InstallShield Wizard Complete window appears, asking you to reboot your system. We recommend that you restart your computer, so select Yes, and then click Finish.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Update the report exporting engine

When the report exporting engine is installed on a different workstation than the GUI, or if the engine is the only component updated on the workstation, complete the following steps to manually update the iqi.ini file:
1. Stop the report exporting engine.
Go to Start > Settings > Control Panel > Administrative Tools >
Services. The Services window appears.
Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop-down menu, choose Stop.
2. Copy the existing iqi.ini file from the installation path for the component you updated to the installation path for the report exporting engine.
The default location for the GUI and the report exporting engine is: x:\Firstlogic\IQInsight, (where x is the letter of your hard drive). The default location for the engine is: x:\Firstlogic\IQInsight\eng.
3. Start the report exporting engine.
Go to Start > Settings > Control Panel > Administrative Tools >
Services. The Services window appears.
Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop-down menu, choose Start.

Configuring Data Services to run truth data queries

You must download some files and configure Data Services in order to run truth data queries. See “Data Services truth data query configuration” on page 55 for details.
Appendix A: Upgrade/Reconfigure the software
53
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Appendix B: Data Services truth data query configuration
You can run Truth Data Queries from Data Insight using Data Services. Use the Data Services Designer to complete the following steps.

Import files Import the following files from either the Diamond website, https://

boc.sdn.sap.com/dataservices/blueprints, or from the Data Insight installation
location in the x:\Firstlogic\iqinsight\TruthDataQuery folder (where x is the location of the installer package or media).
jb_data_assessment_truth_data_global_address_DataServices.atl The
file contains the data flow nessary for Data Insight to perform truth data queries from Data Services.
sp_iqi.atl The file contains the substitution parameters that are passed to
Data Services to run the truth data queries and to update the Data Insight repository.
sc_iqi.atl The file contains the system configurations for DB2, Oracle, and
MSSQL repositories. You can modify the information to allow multiple Data Insight repostories to run truth data queries.

Edit the datastore Choose Edit DS > Advanced > Edit. Revise the appropriate datastore (DB2,

Oracle, MSSQL) to point to the Data Insight repository. See “Pre-installation
checklist for Oracle Metadata Repository” on page 20, “Pre-installation checklist for Microsoft SQL Server Metadata Repository” on page 32, and “Pre-installation checklist for DB2 Metadata Repository” on page 42 for details.
You will need the following information based on your repository type.
DB2 Data source
UsernamePasswordOwner_Alias
Oracle Data connection name
UsernamePasswordOwner_Alias
MSSQL Data server name
Appendix B: Data Services truth data query configuration
55
Database nameWindows authentica tio nUsernamePasswordOwner_Alias

Edit substitution parameter

Modify or verify the substitution parameter $$RefFilesAddressCleanse to point the location for the directories. In Data Services, choose Tools > Substitution Parameter Configurations, and then scroll to the right to find IQI_TDQ_Config.

Configure the system If you have multiple Data Insight repositories, you will configure multiple

datastore names.

Install Java Install Java version 1.5 JRE, if you don’t already have it installed on the Data

Insight engine machine. Add the location of the jvm.dll file to the PATH setting.

Update the data flow Open the jb_data_assessment_truth_data_global_address_DataServices job

and then select the Global Address Cleanse transform and select the engines you want to use in this job.

Web service When processing through a web service, make sure the

jb_data_assessment_truth_data_global_address_DataServices.atl file is included on the job server.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Appendix C: Configure the system for e-mail notification
The Data Insight engine uses the default profile from the registry to generate e-mail notification. You must install Microsoft Outlook with the default pro file on the computer where you are running the Data Insight engine.
The steps in this chapter for configuring your system for e-mail notification are specific to Microsoft Outlook 2000 and 2003
Based on the mail server that you use, using the instructions in this chapter, configure the Microsoft Outlook client to use the appropriate e-mail service/ server type options.

Determine the proper configuration

Set the default profile

Outlook 2000 To set the default profile for Outlook 2000:
You can determine whether you have properly configured your computer by checking the registry key for the default profile at:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\
CurrentVersion\Windows Messaging Subsystem\Profiles.
The name of the setting is DefaultProfile.The value of this setting is the name of the default profile that will also reside
as a registry key under …\Profiles.
If you use Microsoft Outlook with Microsoft Exchange Server:
The default profile name is MS Exchange Settings.The registry key is HKEY_CURRENT_USER\Software\Microsoft\
Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\ MS Exchange Settings.
1. Start Microsoft Outlook.
2. In the Microsoft Outlook menu, select Tools > Options.
3. Select the Mail Services tab, and then select the Always Use This Profile option.
4. Choose the desired profile in the drop-down list. Changing the profile will result in changes to the registry setting for default profile.
Appendix C: Configure the system for e-mail notification
57
Outlook 2003 To set the default profile for Outlook 2003:
1. Click Start > Settings > Control Panel.
2. Double-click the Mail icon. Note that the Mail icon only appears in the Control Panel if you install Microsoft Outlook on your computer.
3. Select the Always Use This Profile option, and then choose a profile from the drop-down list. Changing the profile will result in changes to the registry setting for default profile.

Establish e-mail service

Outlook 2000 If you are using Microsoft exchange server, configure Microsoft Outlook 2000 to
use the corporate or workgroup e-mail service option. To do this:
1. In the Microsoft Outlook menu, select Tools > Options.
2. In the Options window, select the Mail Services tab.
3. Click Reconfigure Mail Support.
4. Select the Corporate or Workgroup option, and then click Next. If you see some type of warning, click Yes to continue.
If you will only be using SMTP and POP3 servers, select the Internet Only option.
Outlook 2003 If you are using Microsoft exchange server, configure Outlook 2003 to use the
Microsoft exchange server e-mail service option. To do this:
1. In the Microsoft Outlook menu, select Tools > Options > Mail Setup.
2. Click Email Accounts.
3. Choose Add A New Email Account, and then click Next.
4. Choose Microsoft Exchange Server, and then click Next. Choose this option if you plan to connect to an Exchange server.
If you are not sure what type of account you have, it’s probably not an Exchange server. You can verify this with your e-mail provider. If you are using an Exchange account, your Exchan ge administrato r will explain h ow to set up your profile if it’s not set up for you automatically when you log on the computer.
5. Enter a username and server name, and then click Check Name. The server name will change.
6. After verifying that the server name is correct, click Next.
7. When the message appears, click Yes, and then click Finish.
58
8. Click E-mail Accounts.
9. Select View or Change Existing E-mail Accounts, and then click Next.
10. Click on the Microsoft Exchange Server account, and then click Set As Default.
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
11. Verify that Deliver New E-mail To The Following Location is set to the
Exchange Mailbox.
12. Click Finish.
13. When the message appears, click OK.
14. Open Microsoft Outlook, and when the warning message appears, click Yes.

Configure Lotus Notes Mail service

Configure SMTP mail service

This section explains the configuration of Lotus Notes mail servic e. Be sure to configure the Lotus Notes client to the Lotus Domino Mail server with a valid user ID. To do this:
1. Open the Microsoft Windows Control panel and double-click the Mail icon.
2. Click Show Profiles; the Mail window appears. Note t hat t he mail icon only
appears in the Control Panel if you install Microsoft Outlook on your computer.
3. Click Add.
4. Select the Lotus Notes Mail option, and then click Next.
5. Enter your Lotus Notes password, and then click Next.
6. Click Next again.
7. Click Finish to create the following def ault profile. The profile name will differ for each computer system. You can create additional
profiles by clicking Add, and you can set any profile as th e default profile.
Outlook 2000 If you use SMTP and POP3 mail servers, configure the Microsoft Outlook client
2000 to use either the Corporate or Workgroup, or the Internet Only option. To configure Microsoft Outlook to work with SMTP and POP3 servers:
1. Open the Microsoft Windows Control panel and double-click the Mail icon.
2. Click Show Profiles.
3. Click Add.
4. Select the Internet E-mail option, and then click Next.
5. Enter a profile name, and then click Next.
6. Click Setup Mail Account.
7. Enter the required information, and then Click the Servers tab.
8. Enter the IP address of the Mail server, account name, and a password.
9. Click the Connection tab, and then select the default values.
10. Click OK.
11. Click Next.
12. Select the default entry, or browse for a different file path, and then click
Next.
Appendix C: Configure the system for e-mail notification
59
13. Click Finish to create the profile.
You can create additional profiles by clicking Add, and you can set any profile as the default profile. This enables the Data Insight analysis engine to send e-mails over a SMTP server.
Outlook 2003 If you use SMTP and POP3 mail servers, configure the Microsoft Outlook client
2003 to use POP3 e-mail server.
1. Click the Outlook 2003 icon.
2. Choose Tools > Email Accounts.
3. Select Add a new email account, and then click Next.
4. Choose POP3 as your server type, and then click Next.
5. In the Internet E-Mail Settings dialog box, click the Outgoing Server tab, and then select My Outgoing Server.
SMTP requires authentication if you are publishing your own SMTP server and require authentication. You have the following options:
Use Same Settings As The Incoming Mail Server and Log On Using. If you
are publishing your own SMTP server, the SMTP server belongs to the same domain, or a trusting domain, as the POP3 server and the user accounts database.
Use the Use Same Settings As My Incoming Mail Server option. If the SMTP
server uses a user database that is not the same as the POP3 server database, then configure the SMTP server credentials to be different than th e POP3 credentials.
6. Select the Remember Password if you want to save your password. Using this option will allow anyone with access to your computer to read and send mail in your name.
7. Click the Advanced tab. Select the This Server Requires An Encrypted Connection (SSL) checkboxes. This forces the client to negotiate a secure SSL connection with the POP3 and SMTP servers.
8. Click OK.
9. Click the Test Account Settings button to test the current settings. You will see the status of the SMTP and POP3 connections in the Test Account Settings dialog box.
10. Click Close after all tests complete successfully.
11. Click Next on the Internet E-mail Settings (POP3) page.
12. Click Finish on the Congratulations page.
13. Click Close on the Mail Setup Outlook dialog box.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Configure Lotus Notes These instructions apply to Lotus Notes R6 that are installed on Windows XP Pro

with MS Office 2002.
1. Verify that the Microsoft Outlook Connector for Domino add-in is installed.
If you don’t have this connector, download it from:
http://office.microsoft.com/en-us/assistance/HA011364481033.aspx
2. In the Control Panel, click the Mail icon, and then click Add.
3. Enter a profile name.
4. Under the E-mail option, select “Add a new e-mail account.”
5. Choose “Microsoft Outlook 2002 Connector.”
6. Click OK.
7. Click OK again.
8. Click Yes.
9. Enter the Lotus Notes password. Lotus Notes is now co nfig ured an d the new
profile is added.
Appendix C: Configure the system for e-mail notification
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Appendix D: Create reference data tables
Data Insight provides the SQL scripts necessary to create tables containing U.S. states, Canadian provinces, countries, U.S. counties, and internet domains. After the tables are created, you can use them as reference tables in a reference column query. For example, you may want to compare a column in your data called US_STATES to the data in the reference table IQI_REF_STATES to verify that your data contains only valid U.S. states.
Depending on how you want to analyze your data, you can create the reference tables on any Oracle, SQL Server, or DB2 database. The tables can also be created in your Metadata Repository. To run the SQL script, the userid must have the create table privilege.
The script creates the following tables:
IQI_REF_STATES IQI_REF_PROVINCES IQI_REF_COUNTRIES IQI_REF_COUNTIES IQI_REF_INTERNET_DOMAINS

Oracle To create the tables for Oracle:

1. Start SQL*Plus with an account that has create table privileges.
2. Go to the location of the installation package at https://
businessobjects.subscribenet.com/ and then enter your login ID and
password.
3. In SQL*Plus, execute the script by entering @“x:\metadatarepository\
oracle\iqi_refdata_ora.sql”; (wh ere x is the location of the installer packag e or media). The script will require the entry of the SCHEMA, TABLESPACE and INDEX_TABLESPACE. For more information, see “Step 3: Gather
information needed to run the create script” on page 33.
To create reference column queries using the reference tables as criteria, you will need to establish a connection in your Data Insight project to the database where you created the reference tables.

SQL Server To create the tables for SQL Server:

1. Start the Microsoft SQL Server Query Analyzer with an account that has
create table privileges.
2. Point to the database where you want to create the reference tables.
3. Go to the location of the installation package at https://
businessobjects.subscribenet.com/ and then enter your login ID and
password.
Appendix D: Create reference data tables
63
4. In Query Analyzer, open x:\MetadataRepository\SQLServer\ iqi_refdata_mss.sql
(where x is the location of the installer package
or media).
5. Execute the script.
To create reference column queries using the reference tables as criteria, you will need to establish a connection in your Data Insight project to the database where you created the reference tables.
DB2 To create the tables for DB2:
1. Start the DB2 Command Center.
2. Connect to the database that will contain the reference tables.
3. Go to the location of the installation package at https://
businessobjects.subscribenet.com/ and then enter your login ID and
password.
4. Using the DB2 Command Center, import and execute the script
x:\MetadataRepository\DB2\iqi_refdata_db2.sql
location of the installer package or media).
(where x is the
To create reference column queries using the reference tables as criteria, you will need to establish a connection in your Data Insight project to the database where you created the reference tables.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
Appendix E: Tuning and troubleshooting
The BusinessObjects Data Insight XI 3.0 Optimization and Administrat ion Guide includes information about configuration settings, which details the iqi.ini files used by the engine and GUI. To improve performance, you can change some of the settings included in the iqi.ini file. Refer to this guide fo r tips abo ut ho w to modify the settings in different situations.

Oracle-related issues The following tuning and troubleshooting information is Oracle-related.

Limitation on SQL Server table names
Could Not Resolve Service Name message
Using the timestamp option in iqi.ini
When profiling SQL Server data using an Oracle Metadata Reposito ry , verify th at the SQL Server table names do not contain quotes (for example: ‘Results$’). If any of them do, use SQL Server Enterprise Manager to rename the table (for example: Results$).
If you are unable to connect to a data source or start the engi ne or GUI, verify that the data source exists and that the data source name is correct.
When trying to connect to the Oracle data source outside of Data Insight,
ensure that the data source is included in the tnsnames.ora file. Use Net 8 (or Net for Oracle 9) Configuration Assistant to properly set up this file.
When trying to start the engine or GUI, you may receive the error message:
“TNS:listener could not resolve SERVICE_NAME given in connect descriptor.” If you do, verify that the service name in the tnsnames.ora file matches the data source name in the iqi.ini file for the GUI and engine.
If you want to profile tables and return timestamp data, then you must enter an Oracle ODBC driver in the OracleDriverInformation option. By default, this option is left blank. When you enter a value, you will use this driver for all of your repository and Oracle source connections. The timestamp op tion is for the Windows engine only. See the ODBC driver you should install below:
Oracle client version
10g 10.2.0.1 http://www.ora-
9i 9.2.0.8 http://metalink.ora-
1.The website listed is valid as of July 2007. Oracle may redesign their website where these links may be inaccurate.
Install Oracle client/
1
patch
cle.com/technology/software/ products/database/oracle10g/ index.html
cle.com/ patch number
4547809
Appendix E: Tuning and troubleshooting
ODBC driver version
10.2.0.2 or newer http://www.ora-
cle.com/technology/software/ tech/windows/odbc/htdocs/util­soft.html
9.2.0.8 or newer http://www.ora-
cle.com/technology/software/ tech/windows/odbc/htdocs/util­soft.html
65
To get the Oracle driver:
1. Update the Oracle client to the version listed above.
2. Install the Oracle patch if your version is older than the version listed above. In order to get the patch, you must have a MetaLink account and a valid Support Identifier.
3. Download and install the ODBC driver if your driver version is older than th e version listed above.
4. Reboot the machine and restart the Data Insight engine.
To find th e value to include in the OracleDriverInformation option:
1. Choose Start > Settings > Control Panel > Administrative Tools > Data Source (ODBC).
2. Select the Drivers tab. Look for something similar to: Oracle in OracleHome.
3. Enter the value, including the double-quotes in the iqi.ini file in the OracleDriverInformation option. For example, your entry may look like the following:
[OracleTimestamp] OracleDriverInformation=“Oracle in OraClient10g_home1”
Unable to initialize provider

Sybase-related issues

If the Sybase driver is not listed in the Data Link Properties window when adding a connection
The ODBC driver only supports the timestamp fields. It does not support timestamp with timezone or timestamp with local timezone fields.
When trying to start the Windows engine or GUI, you may receive the error message: “Unable to initialize provider.” If you do, verify that the following properties for the Microsoft registry in [HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\MSDTC\MTxOCI] are properly set.
Oracle 8i Oracle 9i
OracleXaLib=oraclient8.dll OracleXaLib=oraclient9.dll OracleSqlLib=orasql8.dll OracleSqlLib=orasql9.dll OracleOciLib=oci.dll OracleOciLib=oci.dll
If you are adding a Sybase connection to your Data Insight project, the Sybase driver may not be listed in the Data Link Properties window. If so, the Sybase client may have been installed using the Typical setup type rather than the Custom setup type. The driver is not installed with the Typical setup type.
66
The following is only a partial list of the Sybase installation instructions.
To install the Sybase client with the required driver:
BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
1. When you are prompted for the setup options, choose the Custom setup type,
and then click Next to continue.
2. When the following window appears, choose the feat ures as sh own, an d then
click Next to continue.
Data source set up when Data Insight is installed on different workstations
Ensure that the Sybase client is properly installed on each workstation that will have the Data Insight engine and/or GUI installed. If you install the engine and GUI on different workstations, the Sybase client installation requires that:
Use Sybase Configuration Manager to configure a data source for the
database that is being profiled on the engine’s machine.
The engine and GUI data source names match. Using Sybase Configuration
Manager, look in the Data Sources folder to verify that data source names match.

General issues The following tuning and troubleshooting information is general to all databases.

If the Metadata Repository was not updated
If the Metadata Repository is not the current version, Data Insight will attempt to update the Metadata Repository . After you click Upgrade To..., you will receive a warning message if Data Insight did not update your Metadata Repository. Data
Appendix E: Tuning and troubleshooting
67
Insight generates the warning message for various reasons, such as if the access to the Metadata Repository is denied or unavailable.
If Data Insight generates a version-related error on startup, cont act Business Objects.
If you encounter connection issues
After the Data Insight application is running, you may encounter connection issues. For example, you may receive the following message: “Task failed while connecting to source database. Try again later.” If this occurs:
Use an Oracle utility, such as SQL*Plus, to test the desktop-to-database
connectivity outside of Data Insight. If you are not able to connect via the utility using the same login information that you are using in Data Insight, there is a problem with your login or the Oracle server.
Confirm with your database administrator or network administrator that the
server is operating correctly, and that there are no network issues. If the server and the network are operating correctly:
Ensure that both of the iqi.ini files match. You can find one in the Data
Insight GUI installation path (x:\Firstlogic\IQInsight), and the other in the Data Insight engine installation path (x:\Firstlogic\IQInsight\eng). Note that x is the drive letter of the installation location.
If they do not match, copy the engine iqi.ini file to the GUI install path
(you may want to first rename the iqi.ini file in the GUI install path so that it does not get overwritten).
Shut down the Data Insight engine and GUI, restart them, and then try to
recreate the error. If you still encounter the error, increase the connection limit in the iqi.ini files to 15. Shut down, and then restart the Data Insight engine and GUI. If you continue to encounter the error, try increasing connection limit to 20.
If the engine does not start
If you encounter errors 1002 or 1003
If you are analyzing Oracle source data and your Data Insight GUI and Data
Insight engine are on separate workstations, ensure that the tnsnames.ora entries for the connection match on the workstations.
If the engine does not start and no error is displayed, or if engine errors are not listed in the Iqieng.log, verify that the section brackets ([ ]) exist in the appropriate places in the iqi.ini file.
There may be instances where Data Insight cannot return statistical data for various reasons. In these cases, as shown in the following example, you will receive an error code of 1002 or 1003, and the Data area of the window will display data source-specific information about the error.
There are a number of possible conditions that can cause the 1002 or 1003 errors to occur when writing or displaying results data:
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
The iqi.ini files for the engine and GUI have different repository owners.
Verify that the [Repository] section of both iqi.ini files match.
There was an abnormal termination of the GUI. Shut down and then restart
the engine.
Ensure that the userid that you are using in the engine has been granted the
Data Insight Metadata Repository access role for the source database. You can find the userid in the Data Insight engine iqi.ini file. If you need assistance verifying the privileges, contact your database administrator.
If you need to update MDAC
If the Data Insight screen is only partially visible
If SQL Server table names contain quotation marks
If you update the MDAC version after you install the Data Insight application, refresh the Data Insight application. For more information, see “Refresh your
installation” on page 64.
If the Data Insight screen is only partially visible, you can adjust the font size. To change the setting, go to Start > Settings > Control Panel > Display > Settings, and select Advanced. From the DPI setting drop-down list, set the font size to Small Fonts. If the Small Font option does not exist, select the Medium Fonts option.
When profiling SQL Server data using an Oracle Metadata Reposito ry , verify th at the SQL Server table names do not contain quotation marks (for example: ‘Results$’). If any of them do, use SQL Server Enterprise Manager to rename the table (for example: Results$).
Patches needed for DB2 client connectivity software
If you install the DB2 7.1 client connectivity software, ensure that it has all necessary patches applied to it; otherwise, the GUI will not be able to access the DB2 database. The patches and the pertinent info are available at:
http://www-306.ibm.com/software/data/db2/udb/support/ downloadv7.html#WINDOWS
If the data incorrectly appears in the Bulk Load window
Because you can view Unicode data in the Bulk Load window, you must install the Arial Unicode font from the Windows installation CD. If the font is not installed, the data may appear distorted in the preview pane. Contact your IT department for additional information.

Report exporting engine issues

If exports fail If you receive a permission error in the IqiExportEngine.log at x:\Firstlogic\
IQInsight (where x is the letter of the installation location ), ensure that th e report
exporting engine has adequate permissions:
Appendix E: Tuning and troubleshooting
69
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Stop.
3. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Properties.
4. Click the Log On tab and select This Account. Enter a username and password that has network read and write permissions to the folders where users will export reports and data, and then click OK.
5. Right-click the Firstlogic IQ Insight Reporting Engine icon. From the drop­down menu, choose Start.
If Services did not start If you receive a message that the report exporting engine did not start:
1. Go to Start > Settings > Control Panel > Administrative Tools > Services. The Services window appears.
2. Right-click the Firstlogic IQ Insight Reporting Engine ic on.
3. From the drop-down menu, choose Start.
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows

Index

A
Adobe Acrobat Reader, installation, 7
C
checklist
pre-installation for DB2 Metadata Repository pre-installation for MS SQL Server Metadata Repository,
, 42
32
pre-installation for Oracle Metadata Repository, 20 communication protocol, 10 components, Data Insight, 10 configuration, e-mail notification, 57 configure your system for e-mail notification, 57 create reference data tables, 63 create script
DB2, 43
Oracle, 22
SQL Server, 33 crystal reports, 12, 13
D
Data Insight, tuning and troubleshooting, 65 Data Quality Server, 10 databases, supported, 13 DB2 table and database specifications, 42 diagram, communication protocol, 10 documentation
accessing latest
ordering, 7 driver
ODBC
Oracle, 66
, 66
, 7
E
e-mail notification, 57
I
install the software, 15 installing
Metadata Repository for DB2
Metadata Repository for Microsoft SQL Server, 31
Metadata Repository for Oracle, 19
the software, 15 installing Adobe Acrobat Reader, 7
, 41
iqilog.txt file, 5, 17
M
Microsoft SQL Server table and database specifications, 32 minimum hardware and software requirements, 12
O
Oracle table specifications, 20
P
pre-installation checklist for DB2 Metadata Repository, 42 pre-installation checklist for Microsoft SQL Server Metadata Repository, 32 pre-installation checklist for Oracle Metadata Repository, 20
R
reference data tables, create, 63 related documentation, 6 requirements
minimum hardware and software, 12
S
selecting the components that you want to install, 25, 36, 46, 47 servers, database, 13 shortcuts to the documentation, 7 software requirements and database servers, 12 software version number, 6, 17 source data, supported, 13 space requirements, Data Quality , 15 specifications, DB2 table and database, 42 specifications, Microsoft SQL Server table and database, 32 supported databases, 13 supported source data, 13
T
table specifications, Oracle, 20 timestamp, 65 Total Quality Management (TQM), 5 tuning and troubleshooting, Data Insight, 65
V
version number, software, 5, 17
Index
71
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BusinessObjects Data Insight XI 3.0 Installation Guide for Windows
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