Burk ARC Plus Touch Instruction Manual

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Instruction

Manual

ARC Plus firmware version 5.0

Manual rev 8

ARC Plus Touch

Information in this manual is subject to change without notice

Thank you for purchasing an ARC Plus Touch Remote Control. You can expect state of the art convenience and reliability that will provide years of satisfaction.

We’ve observed that installations go smoothly when the engineer plans the project and allows time for familiarization before jumping in.

We recommend setting up new units in a comfortable work environment before installing at the transmitter site. In addition to hardware familiarization, it will also be possible to do much of the configuration before going to the site.

USING THIS MANUAL

This manual is best viewed as a .pdf on a computer or tablet, as there are many hypertext links to help you get to the section you need. Since most of the initial setup requires AutoLoad running on a PC, keeping a copy of the manual in .pdf form on the same machine is very natural.

The .pdf file has bookmarks to help with navigation, so be sure you have a current copy of Adobe Reader on your computer and have the Bookmarks enabled. You can download the most recent version at http://get.adobe.com/reader/.

To enable bookmarks, press and expand the desired section by pressing .

You can also jump directly to a section from the . Just click on the section or page number to go directly there.

Please take a few minutes to familiarize yourself with the organization of this manual, as it will likely save time later when you need to find a specific piece of information quickly. Throughout the manual, you will find hypertext links that look like this: USING THIS MANUAL. Click on the link to go directly to the named section.

For starters, here is a quick set of links to the major sections of the manual:

USING THIS MANUAL

This section

ABOUT THE ARC PLUS SYSTEM

Information about the models and components of the ARC Plus line

Fully expanded table of contents useable in .pdf or printed form

INTRODUCTION

Brief overview of the ARC Plus Touch Version 5

OPERATION

Touch screen menu system, web pages and RSI in sufficient detail for operators to be able to use the system effectively

INSTALLATION

Hardware installation and essential front panel settings

CONFIGURATION

AutoLoad Plus setup and required system settings including RSI configuration (See following sections for I/O configuration.)

METERS

AutoLoad configuration for analog meter inputs

STATUS

AutoLoad configuration for status inputs

COMMANDS

AutoLoad configuration for relay operation

VIRTUAL CHANNELS

Primer on using virtual channels with examples

MACROS

How to set up automatic functions with macros including a primer with examples

APPENDIX A: SPECIFIC ATIONS

ARC Plus Touch specifications

APPENDIX B: RSI VOCABULARY

RSI vocabulary

ABOUT THE ARC PLUS S YSTEM

The ARC Plus Touch that you purchased is part of an integrated system of products that work together to provide just the right balance of capabilities for many different types and styles of operations. As requirements dictate, the ARC Plus system can be reconfigured easily.

ARC PLUS MODELS

ARC Plus refers to the ARC Plus product line in general as well as to the previous model unit of the same name. The ARC Plus Touch is the flagship of the ARC Plus line.

This manual applies to ARC Plus Touch version 5 which includes changes in both hardware and firmware from version 4. Installation of version 5 firmware or above can only be done on version 5 hardware.

Compatible software includes AutoLoad, described here, and AutoPilot®, covered in a separate manual.

The comparison chart below will help you determine which model you have.

ARC Plus Model Comparison

Model:

ARC Plus SL

ARC Plus1

ARC Plus Touch

Version:

2 3 5 2 3 4 5

Front Panel Display

None

VFD

Color Touch Screen

Rack Height

1RU

2RU

Telephone Speech Option

None

ESI2

RSI3

ESI/RSI Connections

None

SET, LINE

LINE

ESI/RSI Audio Jacks

None

1 2 DB9 Serial Connectors

None 1 2

2 4 1 ARC -16 Compatibility

AutoPilot

Direct5

AutoPilot

PlusBus6





Notes:

The ARC Plus SL is covered in the ARC Plus manual (v.2 or v.3), or the ARC Plus SL Version 5 manual as appropriate.

1. ARC Plus no longer available; superseded by ARC Plus Touch

4. One for RS-232 or modem, one for service only

2. ESI no longer available; superseded by RSI

5. AutoPilot is recommended.

3. RSI option includes the ability to add custom phrases to default speech vocabulary.

6. Plus-X I/O supersedes PlusBus on all versions.

All manuals are available in

.pdf format at

www.burk.com

A model RSI Recordable Speech Interface can be added to the ARC Plus Touch Version 5. Click or turn to

RECORDABLE SPEECH IN TERFACE.

If your unit has this option installed there will be an RJ-11 on the rear panel marked LINE.

Interface to analog and status inputs and command outputs is done through Plus-X units while direct transmitter interface can be done through PlusConnect units available for select transmitters. Data connections are typically IP based although modem options are available. All I/O units are described in separate documentation.

NE W IN FIRMWARE VERSION 5

ARC Plus Version 5 firmware is the initial release of firmware built for the ARC Plus Touch Version 5 hardware. This hardware permits increased firmware performance and the addition of new features.

Connected ARC-16s are no longer supported. Since the introduction of AutoPilot, for most this is no longer an issue. If you are using direct connected ARC-16s in an ARC Plus environment, contact support for guidance.

Telephone interface users will benefit from the RSI Recordable Speech Interface which replaces the familiar ESI Plus. A new feature of the RSI is the ability to record additional words or short phrases to add to the standard vocabulary. Click or turn to CUSTOM RECOR DING for more information.

The RSI also has two RCA phono jacks for audio in and out. The most common use for Audio In is program monitoring by telephone. Audio Out permits voice announcements to be fed to a house speaker system if desired.

The RSI commands remain the same as the ESI Plus commands.

NE W IN FIRMWARE VERSION 4

ARC Plus Version 4 firmware is the initial release of firmware built for the ARC Plus Touch. All of the features introduced in Version 3 are retained; however there are considerations for using some older devices.

I/O units with the Plus-X branding are all 100% compatible. If it is desired to use older I/O units that have a PlusBus connection, contact support for guidance.

NE W IN FIRMWARE VERSION 3

Version 3 introduced a number of significant new features. Please click on the links or turn to the named section for more information on each feature.

Feature

Hypertext Link

All-new web page offering platform independence, better speed and more flexible navigation

WEB PAGE

Redesigned smartphone interface to carry over the updated look and new features of the web page

SMARTPHONE WEB PAGE

Easy-to-set automatic actions when channels cross limits or change state

METER ACTIONS

STATUS Actions

Ability to set meter and status values directly from a macro without using a virtual channel

METER CHANNEL SOURCE

Ability to run two different macros using a single channel’s

raise/lower buttons

COMMAND SOURCE

New macro features, including email templates for even greater flexibility in formatting email alerts

EMAIL TEMPLATES

Built-in SNMP agent

SNMP SETTINGS

Using this manual ...................................................... 3

About the ARC Plus System ....................................... 4

ARC Plus Models ........................................................ 4

New In Firmware Version 5 ........................................ 6

New In Firmware Version 4 ........................................ 6

New In Firmware Version 3 ........................................ 6

Table of Contents ...................................................... 7

Introduction ............................................................. 11

ARC Plus Touch ........................................................ 11

Front Panel ........................................................ 11

Rear Panel ......................................................... 12

Inputs and Outputs .................................................. 13

Plus-X Ethernet I/O ........................................... 13

PlusConnect™ Direct Transmitter Interfaces ... 13

Communications ...................................................... 14

AutoLoad Plus Software ................................... 14

RECORDABLE SPEECH INTERFACE (RSI)............. 14

AutoPilot Software ........................................... 15

Web-based monitoring and control ................. 15

Software and Firmware Updates ............................ 15

System Security ....................................................... 15

Operation ................................................................. 16

Touch Screen ........................................................... 16

Header .............................................................. 16

Footer ............................................................... 16

Scrollbars .......................................................... 17

Keypad .............................................................. 17

Command Buttons ............................................ 17

Help ................................................................... 17

Main Menu .............................................................. 18

Select Site .......................................................... 18

Channel Display................................................. 18

Status Display .................................................... 18

Macros .............................................................. 19

Alarms ............................................................... 19

Events................................................................ 19

Phone ................................................................ 19

Maintenance ..................................................... 20

Configuration Menu ................................................ 20

Meter Mutes ..................................................... 20

Status Mutes ..................................................... 20

Calibration ......................................................... 21

System Menu ........................................................... 21

Clock .................................................................. 21

Network ............................................................ 22

Information ....................................................... 22

Web Page ................................................................. 23

Requirements.................................................... 23

Security ............................................................. 23

Logging In and Out ............................................ 24

Navigating the Web Page .................................. 24

Smartphone Web Page ..................................... 27

Recordable Speech interface ................................... 28

Configuring the RSI ........................................... 28

Calling the RSI ................................................... 28

Receiving Dial-out Alarm Notifications ............. 29

Site Selection .................................................... 29

Channel Selection and INPUT Readings ............ 30

Issuing Commands ............................................ 30

Reviewing Status Conditions ............................. 31

Reviewing Alarms .............................................. 31

Running Macros ................................................ 31

Audio Input Monitoring .................................... 32

Editing Master Phone Numbers ........................ 33

Muting Alarms .................................................. 34

Onboard Help .................................................... 35

Command Timeouts .......................................... 35

Disconnecting ................................................... 35

RSI Command List ............................................. 36

Installation ............................................................... 36

Needed Items .......................................................... 37

Recommended Sequence ........................................ 37

Rear Panel Connections ........................................... 38

Connecting to the Ethernet ........................... 38

Initial Front Panel Settings ....................................... 38

Network settings ............................................... 38

Time Settings .................................................... 38

Configuration ........................................................... 39

Using AutoLoad Plus Software ................................ 39

Connecting to the ARC PLUS TOUCH ....................... 39

Saving and Archiving ARC Plus Touch Configurations

................................................................................. 40

Saving Configuration Changes to the ARC Plus

Touch ................................................................ 40

Archiving ARC Plus Touch Settings to the PC .... 40

UpLoading Archived Settings ............................ 40

Uploading Firmware ......................................... 40

Connecting Plus-X I/O units ..................................... 41

Changing the Site Name .......................................... 41

Managing Users ....................................................... 42

Time Settings ........................................................... 43

Network Settings ..................................................... 44

SNMP Settings ......................................................... 45

ARC Plus Touch as an SNMP Manager .............. 45

ARC Plus Touch Trap Generation ...................... 48

Email and Dial-out Notifications .............................. 52

Configuring Email Alarm Notifications .............. 52

Email Settings .................................................... 53

Email Lists ......................................................... 54

Configuring Dial-out Alarm Notifications .......... 54

Dial-out Lists ..................................................... 55

Site Settings ............................................................. 56

Startup Behavior ............................................... 56

Timeout Settings ............................................... 57

Front Panel BEHAVIOR ...................................... 58

Screen Saver Settings ........................................ 59

Alarms ............................................................... 60

Events................................................................ 61

Primary/Backup RSI Configuration ................... 61

Web Interface ................................................... 62

Modem Settings ................................................ 62

AutoPilot and SNMP Plus Authorization Codes 63

Hiding Unused Channels ................................... 64

Configuring an ARC Plus Network (Multi-Site

Installations) ............................................................ 65

Adding Sites to the Network ............................. 65

Categorizing Sites .............................................. 65

Setting the Network Password ......................... 65

RSI Settings .............................................................. 66

General ............................................................. 66

RSI Phrases ........................................................ 67

RSI Timeouts ..................................................... 68

Site Presets ....................................................... 69

Macro Presets .......................................................... 69

Site Speech Label ..................................................... 69

Custom Recording ................................................... 70

Vocabulary File System ..................................... 70

Recording Additional Vocabulary ..................... 70

Saving YOUR CUSTOM Vocabulary ................... 71

Meters ..................................................................... 73

Meter Channels ....................................................... 73

Channel and Units Labels .................................. 73

Meter Type ....................................................... 74

Voltage Range ................................................... 74

Sample Type and Time ...................................... 74

Decimal Places .................................................. 74

Meter Channel Source ...................................... 75

Meter Graph ............................................................ 76

Meter Alarms ........................................................... 77

Delayed Alarm Reporting .................................. 77

Rearm Delay ...................................................... 77

Enabling/Disabling Alarms ................................ 78

Setting Limits .................................................... 78

Meter Actions .......................................................... 79

Meter Notifications ................................................. 80

Meter Display .......................................................... 82

Meter Speech Labels ............................................... 83

Calibrating Meter Inputs .......................................... 84

Status ....................................................................... 85

Status Channels ....................................................... 85

Inverting a Status Channel ................................ 85

Status Channel Source ...................................... 86

Status Alarms ........................................................... 87

Enabling/Disabling Alarms ................................ 87

Delayed Alarm Reporting .................................. 88

Rearm Delay ...................................................... 88

Alarm Severity ................................................... 88

Alarm Priority .................................................... 88

Status Actions .......................................................... 89

Status Notifications ................................................. 90

Status Display .......................................................... 90

Status Speech Labels ............................................... 91

Commands ............................................................... 92

Momentary or Latching Relays ......................... 92

Command Duration .......................................... 92

Command Labels ............................................... 92

LCD Colors ......................................................... 92

Command Source .............................................. 93

Virtual Channels ....................................................... 95

Primer ...................................................................... 95

Examples .................................................................. 96

Status Values in Meter Channels ...................... 96

Min/Max/Average............................................. 96

Transmitter Efficiency ....................................... 96

Meter Validation ............................................... 97

Status Based on Analog Limits .......................... 97

Status for multiple events ................................. 97

Command Fault Checking ................................. 98

VSWR Computation .......................................... 98

Macros ..................................................................... 99

Macro Primer ........................................................... 99

Branching .......................................................... 99

Actions .............................................................. 99

IF statements .................................................... 99

Examples ......................................................... 101

Macro expressions ................................................. 105

General ........................................................... 105

ARC Plus .......................................................... 105

Date and Time ................................................. 105

Memory .......................................................... 106

Macros ............................................................ 106

Misc ................................................................. 106

Starting and stopping Macros ................................ 107

Touch Screen .................................................. 107

Autopilot ......................................................... 107

WEB Page ........................................................ 107

RSI ................................................................... 107

Raise and Lower buttons ................................ 108

Status Actions ................................................. 108

From a Macro .................................................. 109

Macro Schedule .............................................. 110

Configuration ......................................................... 111

Calendar .......................................................... 111

Email Templates .............................................. 112

Creating Macros .................................................... 113

Macro Editor ................................................... 113

Saving Macros ................................................. 114

Appendix A: Specifications .................................... 115

Appendix B: RSI Vocabulary ................................... 116

INTRODUCTION

The ARC Plus remote monitoring and control system takes advantage of the scalability of TCP/IP to provide site-tosite control, central monitoring and/or distributed access to more than 1,000 sites. Users can manage the system via the ARC Plus Touch front panel, web browser, smartphone, tablet and optional telephone and software interfaces, in any combination. Multi-site ARC Plus networks allow site-to-site control from the front panel of any ARC Plus or ARC Plus Touch, and automatic coordination of multiple facilities via onboard macros.

ARC PLUS TOUCH

The core of the system is the ARC Plus Touch which provides front panel access to all connected ARC Plus sites, all onboard processing power, and the built-in web server for access via web browser (PC or mobile device). Connection to the plant equipment is by means of one or more Plus -X I/O units.

FRONT PANEL

TOUCH SCREEN LCD

The Touch screen display shows all status and metering values and offers command and macro activation. Navigation through the menu system is by touch as are command activation and data entry. A popup keyboard is available as appropriate. The LCD can be configured to dim or turn off to extend the display life. Touching the screen will awaken the display without issuing any underlying command. Click or turn to

TOUCH SCREEN LCD for full details.

ALARM LED

The Alarm LED indicates alarm activity. By default, the LED illuminates red when there is an alarm at the local site. It may instead be configured to illuminate when there is an alarm at any site in the ARC Plus network (Click or turn to ALARMS for details). When no alarm is present, the LED is green, indicating that power is on.

REAR PANEL

LINE

If RSI is present, connects to the telephone line for dial up access.

AUDIO OUT

Audio from the RSI may be taken from this jack for annunciation.

AUDIO IN

Audio may be fed to the RSI for remote monitoring via phone.

MODEM/RS-232 (DB-9M)

Provides connection to an external dial-up modem or RS-232 link for optional AutoPilot® monitoring and control software.

SENSORS (RJ-25)

This jack is reserved for future one-wire sensors.

ETHERNET (RJ-45)

The Ethernet jack connects the ARC Plus Touch to the LAN/WAN for communications with the user as well as with Plus-X I/O devices.

ALARM

The Form C alarm relay can be used to operate external equipment when an alarm condition exists. The relay may be configured to latch closed when there is an alarm at the local site or when there is an alarm at any site in the ARC Plus network. A 3-pin connector block is included with the ARC Plus Touch.

FAILSAFE

The Form C failsafe relay can be used to interrupt external equipment upon loss of the ARC Plus network link. The relay is latched closed when the network link is present.

POWER

Standard IEC power entry module. Connect to 100-240VAC, 47-63 Hz. Replace built-in fuse with same type and value.

INP UTS AND OUTPUTS

There are no actual inputs or outputs on the ARC Plus Touch chassis. I/O is provided through a wide range of IP connected Plus-X or PlusConnect devices. In addition, virtual channels can be derived from a combination of existing channels, constants and mathematical formulas. Up to 256 channels each of meters, statuses and command pairs can be configured on an ARC Plus Touch.

PLUS-X ETHERNET I/O

The Plus-X line of Ethernet I/O devices offers a variety of channel configurations, making it possible to have a combination of inputs and outputs that meets your needs without purchasing excess capacity. For a complete list of Plus-X devices, visit www.burk.com/Products/ArcPlusLine.aspx. Plus-X devices include:

 Plus-X Integrated Input Unit  Plus-X Integrated Command Relay Unit  Plus-X 300  Plus-X 600  Plus-X EM Series Environmental Monitors  Plus-X AC-8  Plus-X IP-8 Adapter  Plus-X GSC Adapter  Plus-X RP-8 Adapter

For specific information on installing and configuring your Plus-X accessories, refer to the manual for your product. Manuals are available online at www.burk.com.

PLUSCONNECT™ DIRECT TRANSMITTER INTERFACES

The PlusConnect series of direct transmitter interfaces allow a direct, digital connection to many popular models of transmitters without requiring parallel wiring. For a complete list of PlusConnect models and the transmitters they support, visit www.burk.com.

To install your PlusConnect, follow the instructions in the PlusConnect instruction manual. The installation procedure is similar to installing any Plus-X Ethernet I/O device.

COMMUNICATIONS

AUTOLOAD PLUS SOFTWARE

AutoLoad Plus software provides PC-based configuration of the ARC Plus system, from network settings, site names, channel configuration to RSI dial-out behavior, vocabulary, and more. With the exception of the initial IP address, all ARC Plus Touch setup is accomplished via AutoLoad Plus, locally or remotely. (An IP connection is required.) Click or turn to USING AUTOLOAD PLUS SOFTWARE.

RECORDABLE SPEECH I NTERFACE (RSI)

The optional RSI Recordable Speech Interface provides dial-in monitoring, control and dial-out alarm notifications via a standard telephone line connection for operation. Click or turn to RECORDABLE SPEECH INTERFACE for operation.

The standard RSI vocabulary features pre-recorded speech tailored to the broadcast environment. Custom words or phrases may be recorded by the user on a PC and added via an SD card on the RSI. Click or turn to CUSTOM REC ORDING.

The RSI is designed to work with ARC Plus Touch Version 5 hardware and is not compatible with earlier versions of ARC Plus or with ARC Plus SL. See RSI SETTINGS for configuration.

AUTOPILOT SOFTWARE

AutoPilot provides PC-based monitoring and control for the ARC Plus network. IP connectivity allows simultaneous control of multiple sites, while optional dial-up modem connectivity provides a means to access single sites from outside the LAN. AutoPilot provides a customizable GUI, logging and automatic report generation, network and SNMP monitoring, and integration of remote security cameras. AutoPilot instructions are covered in a separate manual available at www.burk.com/downloads.

WEB-BASED MONITORING AND CONTROL

The ARC Plus Touch includes a built-in web server for managing remote sites via web browser. The web page is accessible by entering the IP address or host name of the ARC Plus Touch in your web browser. For more on this feature, click or turn to WEB PAGE.

The web server also provides connectivity to compatible mobile devices. To access the mobile web display from your mobile device, enter the IP address or host name followed by /mobile/. Click or turn to SMARTPHONE WEB PAGE.

SOFTWARE AND FIRMWARE UPDATES

Periodic updates to ARC Plus software and firmware, along with release notes, are made available on the Burk Technology website. To be notified when new versions are available, sign up for email updates at

http://www.burk.com/EmailUpdates.aspx .

SYSTEM SECURITY

The ARC Plus protocol contains an encrypted digital signature, preventing unauthorized access without requiring SSL. To avoid exposure to excessive network traffic, installation behind a router or firewall is required. The web server can operate on any port, allowing the firewall to block Port 80 if desired.

OPERATION

The touch screen on the ARC Plus Touch allows operators to monitor and control any site in the ARC Plus network. Additionally, calibration, alarm muting, maintenance mode, network configuration and dial-in and dial-out options are available. All other configuration is conveniently done with the AutoLoad software program.

Commands and configuration changes are effective for the selected site. The currently selected site is always displayed in the header.

Calibration and Maintenance mode can only be changed on the local site.

TOUCH SCREEN

For ease of use, the touch screen is designed to be as consistent as possible from one function to the next.

HEADER

The top of the screen will always show the name of the selected site on the left, the time in the center, and site status on the right.

FOOTER

Always returns to the next highest level in the menu tree. (If the next highest level is MENU, the button is suppressed.)

Returns to the main menu.

Will appear next to the MENU button if needed. This space is also used for additional functions or navigation.

Is always in the rightmost position in the footer and carries context sensitive help for the current page.

ENTER

HELP

SCROLLBARS

If scrollbars are necessary, they will appear on the left edge of the screen. The inside buttons advance by one line, while the outside buttons move by multiple lines.

KEYPAD

A keypad may be used whenever the KEYPAD button appears on the left

side of the display.

COMMAND BUTTONS

The right side of the display is generally reserved for actions such as channel raise and lower commands, macro start and stop commands and various enable/disable functions. Pushing a command button executes the raise or lower command. For momentary commands, the duration is set in AutoLoad. Holding the command button does not extend the duration, but pressing again during the command immediately restarts the duration.

It is possible to override a command button to execute a macro instead of a raise or lower command. Click or turn to COMMAND SOURCE for more on overriding command channels.

HELP

Context sensitive help is always available on the touch screen. Simply press HELP in the lower right hand corner.

MAIN MENU

The frequently used functions described below are directly accessed from the main menu. Two sub-menus provide configuration options.

Provides meter and status alarm muting, meter calibration screens and access to infrequently needed SYSTEM functions.

Includes manual CLOCK adjustments, NETWORK settings and INFO, which includes serial number, firmware version and MAC address.

Tip: Only lower right menu buttons have sub-menus.

SELECT SITE

If your ARC Plus Touch is connected to other sites, you can select the desired site here. Use the scroll buttons to see more sites. Press the desired site name, then press the SELECT button.

CHANNEL DISPLAY

Channels are selected by scrolling with the up and down arrow keys or by selecting the keypad for direct entry. The metering value for each channel is displayed in the central window, along with the label and units entered in AutoLoad. Below this is the status associated with this channel. The two large buttons on the right show the commands associated with this channel.

STATUS is a shortcut to the STATUS page.

STATUS DISPLAY

All status conditions for the selected site are shown here, eight to a page. Use the scroll buttons to see more channels.

CHAN is a shortcut to the CHANNEL page.

Tip: Use virtual channels if needed to put the most important status information on one screen.

CONFIG

SYSTEM

MACROS

Macros are available by pressing MACROS on the main menu. Scroll through the macro list to see the current status of all macros. To start or stop a macro, highlight the desired macro then press one of the command buttons on the right.

ALARMS

From the main menu, select ALARMS. An exclamation point indicates a critical alarm. Highlight the desired alarm to read the details and clear individually. The CLEAR ALL button is a shortcut to clear all alarms at once. Cleared alarms are moved to the bottom of the list and marked CLEARED.

EVENTS

Press EVENTS on the main menu to review a list of system events. Use the scroll bars to move through the list.

PHONE

Press PHONE on the main menu to set the dial-in and dial-out modes for the optional telephone interface (RSI).

If the word PHONE in the display is white, no RSI is installed.

This setting is for the site

currently connected, not

necessarily the local site.

MAINTENANCE

MAINTENANCE MODE should always be ON when working on equipment that could be remotely activated. In this mode, remote sites are locked out. This setting can only be changed for the local site, so it is important to reset to OFF

before leaving the site.

Macros will continue to run while a unit is in maintenance mode. However, any commands driven by macros will not be issued. The If Maint Mode macro command can be used to test maintenance mode status (see ARC Plus Version 3 manual for details).

SITE LIMITS controls the alarm mutes for all channels. You may wish to turn this OFF to suppress alarm reporting during maintenance. This setting can also be changed remotely.

CONFIGURATION MENU

Press CONFIG from the main menu to select the CONFIGURATION sub-menu for the following functions.

METER MUTES

Alarm muting permits testing or abnormal operation without triggering alarms. From the main menu, press CONFIG then METER MUTES. Find the desired channel using the scroll buttons as needed, press the channel then press ENABLE or MUTE as appropriate. Meter mutes may be set on any connected site.

Be sure to restore mutes when normal operation is resumed.

STATUS MUTES

Alarm muting permits testing or abnormal operation without triggering alarms. From the main menu, press CONFIG then STATUS MUTES. Find the desired channel using the scroll buttons as needed, press the channel then press ENABLE or MUTE as appropriate. Status mutes may be set on any connected site.

Be sure to restore mutes when normal operation is resumed.

Never depend on the

remote control for

personal safety.

Always remove power

before performing

maintenance.

CALIBRATION

From the main menu, press CONFIG then CALIBRATE.

Find the desired channel using the scroll buttons as needed then press the channel to select it.

Press CALIB to show the calibration screen for the selected channel.

Use the keypad to enter the actual value as read from the local meter, then press ENTER.

For diagnostic purposes, the raw sample voltage (or virtual channel value) will show below the meter window.

Calibration can only be performed on the local site.

SYSTEM MENU

Press CONFIG from the main menu to select the CONFIGURATION submenu then press SYSTEM.

CLOCK

Press CLOCK to display the time and date settings.

Press DATE, TIME, or TIME ZONE to change the value shown.

Press the field to be changed then use the keypad to enter the correct value.

Repeat until all fields are correct then press ENTER

At least 250mV of sample voltage is required in order to calibrate channels. Note that

channels configured for millivolt,

degree or virtual input types

cannot be calibrated.

NE TWORK

Press NETWORK to display the network settings.

Press the desired parameter to select the appropriate edit screen.

Press the field to be changed then use the keypad to enter the correct value.

Repeat until all fields are correct then press ENTER.

INFO RMATION

Press INFO to display the firmware version, serial number and MAC address.

WEB PAGE

REQUIREMENTS

The ARC Plus Touch web page is designed to work well on a PC, tablet or smartphone. The web page does not require Java.

SECURITY

The web interface never transmits your password unencrypted. When you log in, client-side code creates a oneway hash of your password to send to the ARC Plus

LOGGING IN AND OUT

To log in, enter the IP address or domain name of the ARC Plus in your web browser. When the login screen appears, enter your user name and password and click the login button. User names, passwords and privileges are set up in AutoLoad Plus software. If none have been established, the default user name is admin and the default password is password.

Use the Log Off link to end your session.

NAVIG ATING THE WEB PAGE

CHANNELS

When you first log on, the web interface will display the Channels page. This page displays your meter, status and command channels. Only unhidden channels with a source assignment and name will appear in the lists.

Use the Channel Group drop down to select a predefined channel bank, configured in AutoLoad Plus (Click or turn to CHANNEL BANKS), or to display all the channels on your site.

MACROS

The Macros page displays a list of the macros on your ARC Plus, along with their status. Use the Run and Stop buttons to run/stop a macro.

ALARMS

The Alarm page displays the alarms on this ARC Plus, with the following fields:

Use the Clear link to clear an alarm, or Clear all alarms to clear all. Use the Show more or Show all links at the bottom of the page to display more alarms. When all alarms are displayed, “All alarms shown” will appear at the bottom of the page.

Date/Time

The date/time when the alarm occurred

Duration

The duration of the alarm, if it has been resolved

Severity

The severity (warning or critical) of the alarm

Priority

The user-defined priority (a numeric value between 0 and 255)

Type

The type of alarm (such as status alarm or system alarm)

Message

A message describing the alarm description

Time Cleared

The time the alarm was cleared, or blank if not cleared

Raise and Lower commands will

present a confirmation prompt before sending a command. To

disable this feature, navigate to

the System page and uncheck

Prompt for confirmation when

issuing a command.

The Alarms link in the

page header will display

a number next to the

link to indicate how

many uncleared alarms

are on the system.

EVENTS

The Events page displays the ARC Plus event list.

Use the Show more or Show all links at the bottom of the page to display more events. When all events are

displayed, “All events shown” will appear at the bottom of the page.

SYSTEM

The System page allows you to perform several system related actions, described below:

NETWORKING

Use the Networking page to set the networking parameters on the ARC Plus. Use the onscreen help text for more information.

REBOOTING

The Reboot link will reboot the ARC Plus. You will see a confirmation prompt before the system reboots.

RESETTING TO FACTORY DEFAULTS

The Reset to Factory Defaults link will reset the ARC Plus to its factory default settings except for your network settings. The page will show a confirmation.

Warning:

Resetting the ARC Plus Touch to factory defaults will erase all

of your configuration and data from the unit. It is strongly

recommended that you create a back-up in AutoLoad Plus.

This operation cannot be undone.

CHANNEL BANKS

The groupings of channels displayed in the web and smart phone interfaces can be edited so as to display any combination of ARC Plus and ARC-16 channels. Each customizable grouping is known as a Channel Bank, and you may configure up to 16 separate channel banks for display on each ARC Plus web or smart phone interface.

To create or edit a channel bank, use the Edit > Settings > Channel Banks… menu.

The Channel Bank Editor always shows all 16 banks. To name a bank, first select it, and then click on its label in the list and type in a new name.

Each channel bank can contain any number of meter, status and command channels.

To add channels to a bank:

Select the channel bank

Select the Meter, Status or Commands tab

Select the channel(s) you want to add from the left hand list, and click the Add >> button. (You can add all channels by clicking Add All)

To remove channels, select the desired channels in the right hand list and use <<Remove or Remove All

The channel banks will appear in the web interface and smartphone interface.

SMARTPHONE WEB PAGE

The ARC Plus smartphone-optimized web page is designed to work with iPhone, Droid and other popular smartphones.

To access the smartphone interface, add /mobile/ to the URL for your ARC Plus. For example, if your ARC Plus’ IP address is

192.168.0.100, navigate to:

http://192.168.0.100/mobile/

Be sure to include the trailing “/”.

The smartphone interface is designed for use on a smartphone or other small format mobile device. While it is possible to view this page on a desktop, laptop or tablet, the page may not display as expected. However, the standard web interface will work correctly on these devices.

SECURITY

The smartphone interface never transmits your password unencrypted. When you log on, client-side code creates a oneway hash of your password to send to the ARC Plus.

NAVIGATING

When you log on to the smartphone interface you will see the Channels page. This page displays your meter, status and command channels in a vertical list. If you have more channels than fit on one screen, scroll down to see more channels.

As with the web interface, use the Group list to select a channel bank.

Use the Menu link to display the additional features available in the smartphone interface:

Channels

Displays meter, status and command channels. This is the starting page.

Macros

Displays the macros on this ARC Plus and their current status. Allows you to run/stop macros.

Alarms

Displays all alarms on this ARC Plus. Alarms are displayed in a vertical list, with each field on its own line.

Events

Displays the event list.

Log Off

Logs off of the smartphone interface.

Smartphone web page on the iPhone

RECORDABLE SPEECH I NTERFACE

If your ARC Plus Touch is equipped with the optional RSI Recordable Speech Interface, you can take advantage of the dial-in and dial-out capabilities to monitor and control your site from any phone. If you are familiar with the earlier ESI Plus speech unit, you will find the RSI operates using the same familiar commands. Physically, the data access arrangement (DAA) and transient protection are located on a separate field replaceable card. There are several enhancements, but the most noticeable is the ability to add custom vocabulary to the standard broadcast specific list. This is covered in the CUSTOM RECORDING section.

CONFIGURING THE RSI

Before you can use the RSI for monitoring and control, some configuration steps are necessary. You must specifically assign ARC Plus sites, configure the site, channel and unit speech labels and configure greeting and

goodbye messages. For alarm notification you will also need to set up the selective dial-out lists.

There are also default settings that you may adjust, such as number of rings before the ESI answers an incoming call, the amount of time the RSI waits between phone numbers on the dial out list, etc. All of these may be edited via AutoLoad Plus and are described fully in RSI SETTINGS.

CALLING THE RSI

Calling in to the RSI allows you to monitor and control any remote site linked to the called site. To place a call to the RSI:

1. Dial the phone number for the line connected to RSI. After the specified number of rings, the RSI will pick

up the line and speak the programmed greeting.

The RSI speaks ‘Hello” even if no greeting has been entered.

2. Enter your assigned PIN, followed by the # key. If you make a mistake, press * to clear the entry and start

over. If you enter an incorrect PIN, the RSI will speak, “Error,” and you can try again. Once you begin entering the PIN, you have 20 seconds to finish before the RSI disconnects. The durations allowed to begin entering the PIN and to complete entry are configurable in AutoLoad Plus.

PINs are assigned in AutoLoad Plus under RSI SETT ING S.

3. Once you enter your PIN, the RSI will speak the user-programmed welcome message, followed by the

name of the site in which the RSI is installed and the number of alarms present at that site. After you log in, the RSI waits for a user command. For a list of commands, Click or turn to RSI COMMAND LIST.

If PINs have not been assigned, use “0000#”.

RECEIVING DIAL-OUT ALARM NOTIFICATIO NS

In order for the RSI to dial out and report alarm notifications, dial-out must be enabled and the site and channel must not be muted. Configure these parameters using the AutoLoad Plus software or the front panel configuration menu.

The RSI executes the dial-out process as follows:

A non-muted channel enters an alarm state, and any specified alarm delay duration expires.

The RSI dials the first telephone number on the master dial-out list and allows a specified duration for the line to ring, a user to pick up, and a password to be entered. The amount of time allowed to log in can be modified using the AutoLoad Plus software.

If no user has supplied a password at the end of the time allowance, the RSI disconnects and remains idle for a user-specified amount of time so that the line is free for incoming calls. The pause duration can be modified in AutoLoad Plus.

After pausing, the RSI attempts the next phone number in the master dial-out list. Once all of the phone numbers have been attempted, and if the alarm remains active, the RSI then attempts each number on the alarm channel’s selective dial-out list, again pausing after each attempt.

If the alarm remains active after the selective dial-out list is exhausted, the RSI restarts from the master dial-out list and continues the process until the alarm is cleared.

Once a user answers a call and enters a password, the RSI announces the name of the site where the alarm is located, the number of alarms at that site, and the alarm conditions that prompted the dial-out notifications.

The dial-out process ends when a user logs in and clears the alarm. If a user disconnects without clearing the alarm, dial-out will continue.

SITE SELECTION

In a multi-site system, the RSI can facilitate dial-in access and dial-out alarm notification for an unlimited number of interconnected ARC Plus sites. The site presently reporting conditions, and the site where commands will take effect, is considered the selected site. When you begin an RSI session, a site is already selected by default:

 When you dial in, the selected site is the

site where the RSI is physically installed.

 When the RSI dials out, the selected site

is the site where the alarm occurred.

In both cases, the RSI will speak the name of the selected site immediately after log-in.

You can always find out

which site is currently

selected by dialing 400.

To change the selected site using preset numbers:

Enter 401-498 to select a site preset (presets are configured in AutoLoad Plus).

The RSI will speak the name of the selected site and report the number of alarms at the site.

If you do not know the preset number of a site, or if the site is not stored as a preset:

Enter 499. The RSI will prompt you to use the telephone keypad to enter the first four letters of the site name. Use the site name assigned to the ARC Plus unit and displayed on the front panel, even if the site has a different name when spoken by the RSI.

If there is one site match, the RSI will announce the name of the selected site and report the number of alarms at the site. If there is more than one match, the RSI will prompt you to choose the site from a list of matches.

You may then enter any RSI command.

CHANNEL SELECTION A ND INPUT READING S

Once the desired site is selected, you can choose a channel for readings and commands by entering the channel number (1-256). The RSI speaks the channel number followed by a report of that channel’s status input, as follows:

Status Input Condition

Spoken Report

Status input is not configured

No report

Status input is ON

Previously configured ON phrase*

Status input is OFF

Previously configured OFF phrase*

Status input is OFFLINE (has not yet been assigned a value or is associated with a Plus-X device which is not responding)

“STATUS OFFLINE”

*See section STATUS SPEECH LABELS to configure ON and OFF phrases.

The RSI then speaks the name of the metering channel, the current value, and the unit label. See section ME TE R

SPEECH LA B E LS to configure these phrases.

To repeat a channel reading at any time, dial 000.

Shortcut: When entering channels 1-99, you can speed up the selection process by entering 001-099.

ISSUING COMMANDS

After selecting the desired channel, you can issue a raise or lower command to that channel by pressing # for raise or * for lower. The RSI will confirm your entry by saying, “raise,” or, “lower.” If the selected channel is not currently configured, “not available” will be spoken. If the command channel is offline (is associated with a Plus-X device which is not responding) “command offline” will be reported. You can then issue another raise or lower command, or enter any other RSI command. For an updated metering reading at any time, enter 000.

REVIEWING STATUS CON DITIONS

To hear a report of all status channels at the site with a status ON, enter 350. The RSI will speak all Status On messages. If a configured status channel is offline (has not yet been assigned a value, or is associated with a Plus-X device which is not responding) “status offline” will be reported. The RSI will announce the end of the report when you have heard the last status message. You can interrupt and exit a status report at any time with a new RSI

command, including 000 to repeat the selected channel’s meter reading. Entering 350 again will start a new status

report.

REVIEWING ALARMS

When the RSI dials out to report an alarm, it will speak the name of the alarm that prompted dial-out as soon as you log in. At any time, you can access a list of all alarms at the site by entering 300. The RSI will report the number of alarms at the site, and then read the first alarm in the list. The RSI waits for your input after each alarm. You have the following choices:

Clear the alarm and go on to the next one.

Leave the alarm active (not cleared) and go on to the next one.

# # #

Clear all alarms at the site. The RSI will prompt you to confirm before clearing all alarms.

You can temporarily suspend alarm notification on any active alarm by pressing * followed by the desired number of hours (1-9). For example, press “*4” to put alarm notification on hold for four hours. After four hours, if the alarm is still active, the RSI will begin dialing out for this alarm once again. This method allows operators to ignore an alarm for a period of time without clearing it.

The RSI will tell you when it has reached the end of the alarm report. You can then enter any command.

RUNNING MACROS

You can use the RSI to run or stop macros that are saved to the ARC Plus unit. To run or stop macros:

Each time the RSI speaks the running or stopped status of the macro, the status is valid only at the time the RSI executes its query. A macro that is running one moment may execute its last line of code in the next moment, and the RSI will not automatically announce a change of status. Entering a new run or stop command, reselecting the

Select the desired site by entering the site preset (401-498) or by spelling the site name (499).

Once the desired site is selected, choose a macro by entering a macro preset number 601-698. Macro presets are set up using AutoLoad Plus software. If you wish to select a macro from a menu, dial 699.

The RSI announces the name of the macro you selected, and whether the macro is running or stopped.

To run the macro, press #. To stop the macro, press *. The RSI will confirm your selection and read the macro status after it runs or stops the macro.

When you are done with macros, dial 000 to exit and repeat the current metering channel reading.

macro preset number (601-698) or choosing the macro from the menu (699) will generate a new macro status update.

If a macro executes for a very brief duration, it is possible to issue a run command only to hear the RSI announce the new status as “stopped.” This may happen when the macro completes its last line of code before the RSI queries the new macro status.

Besides running and stopping macros, you can listen to a list of currently running macros by entering 600. The RSI will read the names of macros that are stored on the selected unit and running at the moment you enter your query. Macros that stop during the macro report will be reported as running.

AUDIO INPUT MONITORI NG

Line level audio applied to the rear panel RCA jack labelled AUDIO IN may be monitored over the phone. This is commonly used for monitoring program audio or room noise.

You may begin monitoring by following these steps:

1. Log in to the RSI.

2. Dial 994 to begin monitoring the audio input.

3. Dial 995 to turn the audio off.

TIP:

To monitor multiple stations or points in

the audio chain, use an audio switcher

controlled by the ARC Plus.

Warning:

You may be able to issue commands while the audio is playing, however, depending on the signal level, it

is possible for the audio input to overpower DTMF.

EDITING MASTER PHONE NUMBERS

There are two types of RSI dial-out lists: the master dial-out list, and the selective alarm dial-out lists. Both are set up in the AutoLoad Plus software, and the master dial-out list can be edited during an RSI session by a user with system-level privileges. The master dial-out list allows users to receive notification of all alarms prior to any other phone numbers being dialed.

Because the master phone number list can be edited via an RSI session, it provides a convenient way for a user to add a temporary phone number to the dial-out list. For example, if an operator will be away from their phone or does not have access to their pager, they can call in to the RSI, add their alternate phone number to the master dial-out list, and the RSI will dial that phone number any time an alarm is received (dial-out must be enabled).

The master dial-out list also makes it possible for users to skip setting up selective dial-out lists if all operators wish to be notified of all alarms in the system.

To edit the master dial-out list during an RSI session:

Enter 801-809 to select a master dial-out entry 1 to 9. The RSI will respond by speaking the phone number stored in that entry.

Press # to edit the phone number. The RSI will prompt you to enter the new phone number. Use digits 0-9 only. If you make a mistake, press # and the ESI will revert to the previously saved phone number. Press * when you are done entering the new phone number. To delete an entry, press # followed by *.

The RSI will announce the new phone number entry.

Enter a new RSI command, or 999 to disconnect.

Note:

The master dial-out list does

not support the * or #

characters, or pauses in the

dialing string. For these

functions, set up one or more

selective dial-out lists using the

AutoLoad Plus software, and

link the list to the desired

alarm conditions.

MUTING ALARMS

In order for the RSI to dial out when an alarm occurs, the channel presenting the alarm must not be muted. If the channel is muted, the ARC Plus will not record alarms at all, and the RSI will not dial-out when conditions are out of tolerance. Alarm monitoring may be enabled/disabled using the front panel configuration menu, AutoLoad Plus software, or during an ESI session, as described below. You can toggle alarm monitoring for all channels at a site, or for specific metering and status channels.

To enable or disable alarm monitoring for all channels at a site:

Dial 500. The RSI will report whether alarm monitoring is enabled or disabled for the current site.

Press # to enable alarm monitoring, or * to disable it. The RSI will report the new alarm monitoring condition.

You may then enter any RSI command.

To enable or disable alarm monitoring for a single status channel:

Enter the channel number for the desired status channel. The RSI will read the meter value and label for the channel. However, the status channel with the same channel number is still selected.

Dial 510. The RSI will report whether alarm monitoring is enabled or disabled for the status channel.

Press # to enable alarm monitoring, or * to disable it. The RSI will report the new alarm monitoring condition.

You may then enter any RSI command.

To enable or disable alarm monitoring for a single metering channel:

Enter the channel number for the desired metering channel. The RSI will read the meter value and label for the channel.

Dial 520. The RSI will report whether alarm monitoring is enabled or disabled for the metering channel.

Press # to enable alarm monitoring, or * to disable it. The RSI will report the new alarm monitoring condition.

You may then enter any RSI command.

ONBOARD HELP

Built-in voice guidance on the RSI operates in either of two modes, terse or verbose. Verbose mode is designed to help novice users navigate the various functions. The RSI confirms each command, speaks a context-sensitive help prompt after each command, and prompts the user for a new command after a period of inactivity. Terse mode is for advanced users who need minimal prompting. The RSI will confirm each command, and will only prompt for a new command just prior to disconnecting.

The RSI operates in verbose mode by default. To switch to terse mode, dial 997. The RSI will remain in terse mode for this and subsequent sessions, until a user dials 996 to switch back. In addition to the context-sensitive prompts in verbose mode, any user can summon a complete list of available commands by entering 998. The RSI will read a list of commands. You can interrupt the list with a new command at any time. The RSI will finish reading the current phrase before executing the new command.

COMMAND TIMEOUTS

When the RSI expects input from the user, it will wait for a user-specified amount of time before disconnecting. The default duration is 60 seconds. If you need more time to enter a command, enter 993. The amount of the time extension is configurable using the AutoLoad Plus software.

DISCONNECTING

When you are done using the RSI, enter 999. This makes the line immediately available for new calls. If you hang up without disconnecting, it may take 60 seconds or more for the RSI to release the phone line on its own, depending on the duration of the command timeout setting.

RSI COMMAND LIST

Once the RSI starts speaking, enter the system or user PIN then press #.

Channel Selection

1-256

# *

Select Channel Raise Lower

Alarm Report

300

# # #

*1 - *9

Begin alarm report Clear last alarm spoken Clear all alarms on this site Advance to next alarm without clearing Mute current alarm for 1-9 hours

Status Report

350

Begin status report Advance to next status message

Site Selection

400

401-498

499

Report currently selected site Select site by preset Select site by spelling site name

Alarm Monitoring

500 510 520

# *

Report alarm monitoring for selected site Report status alarm monitoring for selected channel Report metering alarm monitoring for selected channel Enable alarm monitoring (after selecting 500,510 or 520) Disable alarm monitoring (after selecting 500, 510 or 520)

Macros

600

601-698

699

# *

Report currently running macros Select macro by preset number Select macro by using voice menu Run selected macro Stop selected macro

Master Phone Numbers

801-809

# *

Report the programmed phone number Enter new phone number Save entry

Special Functions

993 994 995 996 997 998 999

Extend command entry timeout Enable audio input monitoring Disable audio input monitoring Verbose mode (extensive guidance) Terse mode (limited guidance) Summon help prompt Disconnect

INSTALLATION

A successful installation depends on preparation and proper sequence. (Sunday at 2AM is not the best time to be looking for a manual or a needed tool.) Experienced engineers usually perform a complete setup at the bench then install the equipment at the transmitter site, connect I/O and calibrate.od

NE EDED ITEMS

 ARC Plus Touch Remote Control Unit  At least one Plus-X I/O device

 A windows computer with access to the LAN for AutoLoad

 AutoLoad software downloaded from www.burk.com  An Ethernet switch or sufficient ports on an existing LAN

 Manuals for ARC Plus Touch and all peripherals, either printed or, preferably,

on a laptop or tablet that will be available during installation

 A list of IP addresses and related information for your Ethernet connections to

the ARC Plus Touch and peripherals

RECOMMENDED S EQ UE NCE

The following sequence assumes the unit is unpacked and powered up at the bench. First, read the Introduction section of this manual. As you read descriptions in the manual, it will be useful to follow along on the actual unit.

Step

Reference or Hyperlink

Perform the network setup using the touch screen

NETWORKS

3 4 5 6 7

8 9

Perform network setup on peripherals using a web browser Install AutoLoad software on a windows PC Connect AutoLoad to the ARC Plus Touch Assign Plus-X channels to ARC Plus Touch channels Connect at least one channel to an appropriate voltage Configure meter/status/command channels in AutoLoad

Calibrate channels to read correctly After full checkout, install at remote site Connect all peripherals to Plus-X devices

Plus-X manual

USING AUTOLOAD PLUS SOFTWARE CONNECTING TO THE ARC PLUS TOUCH CONNECTING PLUS-X I/O UNITS

Plus-X Manual

METER CHANNELS STATUS CHANNELS COMMANDS CALIBRATION

Plus-X Manual

REAR PANEL CONNECTI ONS

For most installations only the Ethernet connection and power connections are necessary. After completing the initial checkout, you may wish to make additional connections for an external alarm, failsafe, an RS-232 connection or the optional telephone interface.

Install the ARC Plus Touch in a location with access to your LAN/WAN. If you intend to operate the ARC Plus Touch in a stand-alone configuration (dial-up modem and telephone access, but no TCP/IP connection), a network connection must still be available for initial configuration. A crossover cable may also be used to connect a computer directly to the ARC Plus Touch for configuration.

CONNECTING TO THE ETHERNET

Connect the ARC Plus Touch port marked ETHERNET to your LAN/WAN using CAT5e cable.

INIT IAL FRONT PANEL SETTINGS

Most of the configuration of the ARC Plus Touch will be done in the AutoLoad software program which may be downloaded from www.burk.com/downloads. You will first need to use the front panel configuration pages to give the ARC Plus Touch an IP address and set the time.

NE TWORK SETTINGS

Click or turn to NETWOR K for help editing the network information.

Enter the PRIVATE IP ADDRESS, PUBLIC IP ADDRESS and PORT values that will identify the ARC Plus Touch as a unique device on the network. The private IP is the address you will use to access the ARC Plus Touch on your company LAN/WAN. The public IP is the address this ARC Plus Touch will use to communicate to another ARC Plus that is attached to an outside network. If this ARC Plus Touch will not be communicating with another ARC Plus on a separate network, then enter the same address that you used for the private IP Address.

To access the ARC Plus from outside the company LAN/WAN with AutoLoad Plus or AutoPilot, you must port forward the data port (TCP and UDP) to the private IP. To access the ARC Plus Touch web page from outside the local network, you must port forward the HTTP port (TCP) to the private IP.

Additional network settings are available in AutoLoad Plus, but the ARC Plus Touch must first be made accessible by setting the initial IP address from the front panel.

TIME SETTINGS

Click or turn to CLOCK for help editing the date, time, time zone and DST settings from the front panel. These settings may also be made from AutoLoad Plus.

CONFIGURATION

USING AUTOLOAD PLUS SOFTWARE

To get started with configuration, you will need to download and install AutoLoad Plus software if you have not done so already. The latest version of AutoLoad Plus is available at www.burk.com. The program provides access to every system parameter such as metering, status, and command channel settings, calibration, user security, front-panel display options, time and date settings, alarm notifications, RSI settings, macros, and more.

Note: Only System level users can access AutoLoad Plus.

CONNECTING TO THE AR C PLUS TOUCH

To modify ARC Plus Touch settings using AutoLoad Plus, start by launching AutoLoad Plus. AutoLoad Plus will prompt for connection settings. Enter the IP address and your user name and password for the ARC Plus Touch site you are connecting to. Then click Connect. (The default user name is admin, and the default password is password.)

The Connect dialog automatically appears on startup.

Note: Select the Low speed connection option to optimize the AutoLoad Plus connection if you are not connecting over broadband.

Once connected, AutoLoad shows the site you connected to on the left hand side of the window, along with any other sites in the ARC Plus’ network. Click on a site to access its settings.

SAVING AND ARCHIVING ARC PLUS TOUCH CONFIGURATIONS

SAVING CONFIGURATIO N CHANGES TO THE ARC PLUS TOUCH

Any changes you make must be saved to the ARC Plus Touch before they become active. After making a configuration edit, click the save icon in the toolbar or go to the File menu and choose Save. If you make unsaved configuration changes in AutoLoad Plus and wish to undo them, go to the File menu and choose Revert. You must revert any changes before saving them to the ARC Plus Touch.

ARCHIVING ARC PLU S TOUCH SETTINGS TO THE PC

To save a copy of the ARC Plus Touch configuration to your PC, select Save to File... from the File menu. Give the configuration a file name and press Save.

UPLOADING ARCHIVED SET TINGS

To upload archived settings to an ARC Plus Touch, connect to the desired ARC Plus Touch site and click the Open from File... toolbar icon. Select the desired file, click Open, and the settings will populate in AutoLoad Plus. Press the Save toolbar icon to save the configuration to the ARC Plus Touch.

UPLOADING FIRMWARE

Programs > Burk Technology > AutoLoad Plus

Enter the IP address and port (normally 2000) of the ARC Plus Touch.

Enter the username and password for any System level user.

Use the browse button (…) next to the firmware file to select

the firmware file you want to load.

Click Upload to upload firmware. The ARC Plus Touch will reboot at the end of the process.

Important!

Uploading firmware

causes any latching

relays to release when

the ARC Plus Touch

unit restarts. The relay

state will be restored

after the process is

complete

CONNECTING PLUS-X I/O UNITS

First, configure the Plus-X device for your network following the instructions in the specific Plus-X unit manual. Connect the device to the same LAN as the ARC Plus Touch.

Make sure AutoLoad Plus is connected to the ARC Plus Touch. From the Edit menu, select Plus-X Devices. Click the Add… button in the Plus-X Devices toolbar. Using the Device type dropdown list, select the Plus-X device model type you are adding, and enter the IP address you assigned it earlier.

If your Plus-X device model does not appear in the dropdown list, you may need to download and install its XML definition file. Plus-X XML definition files and installation instructions are available at www.burk.com.

Once you have added the Plus-X device to the ARC Plus, Plus-X device channels must be assigned to channels on the ARC Plus. Plus-X channels may be assigned manually or automatically. Automatic assignment is recommended in most cases. Select the channel number where you want to start assigning channels. For your first Plus-X device, starting at channel 1 is typical. Leave the “Map the default set of channels” checkbox checked and press OK.

If installing additional Plus-X devices, assign them to start after the last used channel. For example, if you are installing two 16-channel Plus-X devices, have the first device start at channel 1 and the second device start at channel 17.

For information on manually assigning channels, Click or turn to METER CHANN EL SOURCE .

After installing your Plus-X devices, click OK to close the Plus-X Devices dialog. You will see your new channels in the AutoLoad Plus channel tabs for your ARC Plus.

Note: Be sure to save your AutoLoad Plus settings after assigning Plus-X channels.

CHANGING THE SITE NA ME

To change the name of the ARC Plus Touch site, highlight the ARC Plus icon in the site list, right click and select

Rename. Rename the site as desired (up to 12 characters).

Edit>Plus-X Devices - Add

MANAGING USERS

Edit > Settings > Users

The ARC Plus Touch manages users and privileges for up to 128 users, with up to 10 simultaneous connections via any combination of AutoLoad Plus, AutoPilot, or web page. The same set of usernames and passwords is used for each application. Usernames may contain up to 32 characters.

Note: Passwords are case sensitive; usernames are not.

Administrators can manage users and privileges by selecting Users from the Edit > Settings menu.

To add a new user, click the Add button. You will be prompted to assign the new user a name and password. Once the new user appears on the user list, assign privileges by selecting an option from the Level column:

System

Full access to the ARC Plus Touch system. This level is required to make configuration changes using AutoLoad Plus.

Operators

Can issue commands, run and stop macros, clear alarms, and calibrate channels.

Observers

Read-only access.

You can rename an existing user by simply editing the Username field. To change the password, select the user and click the Set Password… button in the toolbar. Use the Delete button to remove a user entirely.

Note:

While it is possible to

rename the default admin

user, you cannot delete this

user or change its access

level. Changing the

password for the admin user

is strongly recommended.

TIME SETTINGS

Edit>Settings>Time Settings

To change the date and time settings for the ARC Plus Touch, choose Time Settings from the Edit > Settings menu. This opens the Time Settings dialog.

The General tab allows you to adjust the date display format, time zone, and the abbreviations used for the time zone. If the ARC Plus Touch location observes Daylight Saving Time, check the box for DST.

To synchronize the time with your local PC, press the Synchronize button. AutoLoad Plus will set the ARC Plus Touch site to the time shown on your Windows clock, adjusting for any time zone difference.

To configure the ARC Plus Touch to synchronize with an SNTP time server, use the SNTP tab. Enter the time server IP address, port, and rate (in minutes) at which the ARC Plus Touch should synchronize.

Note: Using an SNTP server is recommended to ensure accurate timestamps and

scheduled operations.

The Advanced tab allows you to change the rules for Daylight Saving Time. The ARC Plus Touch uses United States rules for DST by default. Changing these rules is only necessary for locations that follow different rules.

General time

settings are also

available on the

screen of the

ARC Plus Touch.

NE TWORK SETTINGS

Edit>Settings>Network Settings

To change the IP address and other network settings for the ARC Plus Touch, choose Network Settings from the Edit > Settings menu. This will open the Network Settings dialog. Normally, the Public IP Address will be the same as private. If another ARC Plus will connect from a different subnet, you will need to enter the WAN address for this subnet and make sure the appropriate ports are forwarded.

The port default settings are; ARC Plus data port: 2000, PlusX port: 450000, SNMP port: 161 and HTTP port: 80.

If you are unsure of the settings to use, contact your network administrator.

Note: In order to reference a mail server by host name

instead of IP address, a DNS Server is required.

If your firewall is configured to block access to port 80, the HTTP Port setting can be used to change the port on which the embedded web server communicates.

If, for security reasons, you wish to turn off the embedded web server, uncheck the box marked Enable web server. You will not be able to log in to the web page if this box is checked.

Tip: If you don’t know the DNS, Gateway and Subnet mask values, you may copy them from any computer that is on the same subnet.

Important!

After clicking the OK button in the

Network Settings dialog, AutoLoad will

immediately commit your changes and

reconnect to the ARC Plus Touch.

Network settings are also available on the screen of

the ARC Plus Touch.

SNM P SETTINGS

The optional SNMP Plus module can be installed in ARC Plus Touch units with firmware version 5.0.2.9 or higher. SNMP Plus is a fully functional SNMP manager inside the ARC Plus Touch. It provides the ability to control and monitor any SNMP device on the LAN or WAN without the need for parallel sensor wiring. In addition, with or without installation of SNMP Plus, the ARC Plus Touch can send Traps (SNMP alarm messages) to up to four external SNMP Managers. In sending traps, ARC Plus is performing one of the functions of an SNMP Agent. The SNMP Manager and Agent capabilities in the ARC Plus Touch operate independently of each other, enabling the unit to act as a Manager or an Agent or both at the same time.

ARC PLUS TOUCH AS A N SNMP MANAGER

This section describes settings that govern the ARC Plus when it acts as an SNMP manager, controlling SNMP enabled devices at the transmitter site or other locations. SNMP Plus must be enabled on each ARC Plus Touch unit by entering an authorization code in the AUTOPILOT AND SNMP PLUS AUTHORIZATION CODES tab in the site settings dialog box.

Acting as an SNMP manager, the ARC Plus Touch can monitor and control any IP-connected device that has SNMP agent capabilities. SNMP features were originally found only in networking devices like routers, switches, printers, etc. Now a wide range of SNMP-enabled devices are available, including broadcast industry equipment like transmitters, UPS systems, AC generators, RDS generators, mod monitors, satellite IRDs, audio processors, stereo generators, codecs, STLs and more.

Configuration of the SNMP manger capabilities is done using AutoLoad Plus as described below.

ADDING SNMP DEVICES

The first step toward managing an SNMP device is to add it to the ARC Plus SNMP device list. To do this, select SNMP devices… from the Edit menu. The SNMP Devices dialog box will be displayed as shown below. From this screen, devices can be added to, edited or deleted from the ARC Plus SNMP device list.

Edit>SNMP Devices

The Name field determines how a particular device will be identified within the ARC Plus system, and can be set to a convenient text string. The values for IP Address and (UDP) Port, as well as the Read and Write community strings must agree with the corresponding settings in the SNMP device to be controlled.

From this screen it is also possible to Show OIDs. Highlighting a device on the list then selecting Show OIDs will display a list of currently configured OIDs or Object Identifiers for the device, and the ARC Plus channel assignments for those OIDs. An example OID list is shown below. Assignment of OIDs to ARC Plus channels is discussed in subsequent sections.

Edit>SNMP Devices>Show OIDs

SNMP MIB BROWSER

Each SNMP managed device has one or more associated MIB (Management Information Base) files. MIB files describe each parameter that can be retrieved from a managed device and each parameter that can be configured on a managed device. AutoLoad Plus includes a MIB Browser that allows you to import MIB files supplied by equipment manufacturers, and to browse through those files to identify desired MIB parameters (OIDs) and assign them to ARC Plus channels. The AutoLoad Plus MIB Browser window is shown below.

AutoLoad Plus SNMP OID Browser

IMPORT MIB FILES

The box in the lower right section of the window shows MIB files that are currently loaded into the instance of AutoLoad Plus on your PC. The three files shown in the window above, RFC1155-SMI.mib, SNMPv1MIB.mib and SNMPv1-SMI.mib are standard MIB files that install automatically with AutoLoad Plus. Simple network devices like printers may be completely defined by these standard MIBs. More complex devices such as transmitters, codecs, power generators, etc. typically require vendor-specific MIB files. Often a manufacturer will supply a directory or zip file containing several MIB files related to a particular piece of equipment. To add these files to the AutoLoad Plus MIB Browser, click the Add button next to the MIB file list. Then browse to and select one of the MIB files supplied by your equipment manufacturer. When you select the file, AutoLoad Plus will import it into the MIB browser. You will see the file name added to the list of Imported MIB files, and you will see the MIB tree in the left window expand to include the tree branches defined by the newly imported MIB file.

In addition to importing the selected MIB, the Browser will import other associated MIB files that it finds in the same directory as the selected file.

BROWSE TO A DESIRED MIB PARAMETER

Once the desired MIB files have been added to the MIB file list, the navigation box at the left side of the screen can be used to locate specific MIB parameters or OIDs. The MIB structure can be expanded or collapsed by clicking on the folder icons, similarly to a Windows file structure. By navigating through the tree, a particular parameter can be identified to be either read from the target device or sent to the target device. In the illustration above, the OID parameter “ifNumber” has been highlighted:

Information related to the highlighted parameter appears in the upper right section of the MIB Browser window, including the OID that will uniquely identify this parameter to the SNMP-managed device. The parameter name and a text description are also shown. In addition, the Access field tells whether the selected MIB parameter is read-only or read-write. The Syntax field specifies the format for the data associated with the MIB parameter. If your vendor-specific MIB includes tables, a Table key can be entered in the box shown to specify the desired table item.

Once the desired MIB parameter has been highlighted, clicking “OK” will assign that parameter to an ARC

Plus meter, status or command channel.

DISPLAY THE CURRENT VALUE OF A MIB PARAMETER

The final function of the MIB Browser is to allow retrieval of a test value for the selected MIB parameter. Clicking the “Get” button will cause an SNMP “Get” command to be sent to the device, requesting the current value of the highlighted parameter. In the example shown above, the retrieved value for ifNumber is “3”. This capability can be used to verify SNMP communication with the device and also to confirm the data format of the selected parameter.

ASSIGNING SNMP PARAM ETERS TO METER, STATUS AND COMMAND CHANNELS

The MIB Browser is used by AutoLoad Plus when assigning a parameter from an SNMP device as a Source for a meter channel, a status channel or a command channel. Descriptions of these three actions can be found in the following sections of this manual:

METER CHANNEL SOURCE STATUS CHANNEL SOURCE COMMAND SOURCE

ARC PLUS TOUCH TRAP GENERATION

This section describes settings that control the ARC Plus when it sends SNMP traps. Trap generation is one function of an SNMP Agent. The ARC Plus Touch can send trap messages to up to 4 different SNMP mangers. Based on user configuration, the ARC Plus Touch will send either preconfigured or custom trap messages, or both. Configuration

of the SNMP trap capabilities is done using AutoLoad Plus as described in the following sections.

SETTING UP ARC PLUS TOUCH TO SEND TRAPS

To configure the ARC Plus to send SNMP Traps, select SNMP Agent Settings… from the Edit > Settings menu. The following dialog box will be displayed>

Edit>Settings>SNMP Agent Settings

The SNMP community string is used by an SNMP manager as a means to authenticate the SNMP agent. If a unique string is specified here for the ARC Plus, it must also be pre-configured in the SNMP manager(s) that will be receiving traps from the ARC Plus. The community string can be set to any desired text string.

ARC Plus Touch can be configured to send traps to up to four different SNMP managers. The IP address and UDP port for each manager must be entered in the fields shown above. The default port value of 162 is often used for trap transmission.

No SNMP traps will be generated for an alarm condition on a muted channel. If a channel is set to mute while an alarm condition is active, SNMP trap generation for that channel will stop. If a channel is taken out of mute while an alarm condition is active, SNMP trap generation for that channel will begin.

SENDING PRECONFIGURED TRAPS

When the “Send traps on alarm” box is checked, the following four preconfigured ARC Plus Trap Messages are enabled:

Trap OID

Trap meaning

1.3.6.1.4.1.26079.2000.1.0.1

This trap is sent at the start of an alarm.

1.3.6.1.4.1.26079.2000.1.0.2

This trap is sent when the underlying alarm condition returns to normal.

1.3.6.1.4.1.26079.2000.1.0.3

This trap is sent if the alarm condition is manually cleared.

1.3.6.1.4.1.26079.2000.1.0.4

This trap is sent whenever an event is placed in the event log.

The trap OID or Object Identifier tells the SNMP manager which specific message type has been received. Along with the OID, each of these trap messages includes a data value formatted as an Octet String variable, containing an ASCII string. For the first 3 traps listed above, the associated ASCII string is made up of 4 parts:

 Part 1 is “Low Warning Alarm” or “Low Critical Alarm” or “High Warning Alarm” or “High Critical

Alarm”.

 Part 2 is the value of the channel that is in alarm, for example “150”.  Part 3 is the units of the value, for example “kW”.  Part 4 is the label assigned to the channel, for example “Chan 1”.

So an example of a complete ASCII string might be “Low Critical Alarm 150kW Chan 1”. For the fourth trap

listed above, the associated ASCII string contains the same text that is placed in the event log. Preconfigured ARC Plus Trap Messages are sent using the SNMP v2C message format.

SENDING CUSTOM TRAPS

When “Configure custom SNMP Traps (advanced)” is selected, the following screen is displayed.

Edit>Settings>SNMP Agent Settings>Configure custom SNMP Traps (advanced)

Using this screen, the user can specify up to 64 custom trap OIDs, each one to be triggered by the occurrence of a user-selected alarm type on a user-specified meter channel or status channel. Custom Trap Messages will be sent only if the “Enable custom traps” box is checked. Custom traps are sent using the SNMP v1 message format.

The custom SNMP traps specified on this page can be sent repetitively during the time their associated alarms are active. A value between 0 and 65535 must be entered to specify the desired repetition interval in seconds. An entry of 0 turns the trap repetition feature off.

Each Trap is defined by a sequence of dot-separated numbers know as an OID (Object Identifier). This page allows construction of an OID for each desired trap. The Enterprise number entered at the top of the screen will become part of the Trap OID for each of the traps configured on the page. The Enterprise number is typically 1 to 5 digits with no internal dot separators.

The trap OID field allows entry of an arbitrary OID “segment”. The number entered must be unique for each

specified trap. It must start with a digit and be followed by a set of dotted numbers with no concluding dot.

Each complete custom OID is made up of the OID Root followed by the Enterprise number and ending with the number entered in the Trap OID field. This complete OID will be sent when the selected alarm type occurs on the identified channel.

EMAIL AND DIAL-OU T NOTIFICATIONS

Each alarm can be linked to an email notification list and/or a dial-out list to alert personnel to out-oftolerance conditions or system alarms (such as an offline ICRU). In order for email alarm notifications to be sent, the ARC Plus Touch must have access to an SMTP server. For dial-out notification, the optional RSI Plus must be installed.

Configuring notifications is a two-step process: first, the notification lists must be created in the Alarm Notifications window; then the alarm conditions must be configured to use the appropriate lists. This is accomplished in the Status Notifications and Meter Notifications tabs of the channel configuration area, after you have configured status and metering channels.

CONFIGURING EMAIL A LARM NOTIFICATIO NS

To set up email notification and dial-out notification lists, choose Alarm Notifications from the Edit > Settings menu. This opens the Alarm Notifications dialog.

Edit>Settings>Alarm Notifications – Email Settings

EMAIL SETTINGS

Before setting up list members, enter the hostname or IP address of the mail server and the server port If referencing the mail server by name, a DNS must be entered in the Network Settings configuration. Click or turn to

NETWORK SETTINGS.

Emails originating from the ARC Plus Touch must have a From address and a Reply address. Any undeliverable notifications will be sent to the reply to address. Most administrators simply enter their own email address for both of these settings.

If your server requires authentication, enter the User name and User password where prompted.

CONFIGURING THE EMAI L CLOUD SERVICE

The Burk Email Cloud Service is supported in ARC Plus Touch firmware version 5.0.2.1 and higher. The Cloud Service works in conjunction with your ARC Plus Touch system to originate encrypted emails using the STARTTLS protocol extension. If your current email server does not support STARTTLS, you can open a free email account with an Internet email service provider. The Burk email cloud service is compatible with email services from a wide range of providers including Gmail, mail.com, GMX and Zoho. It is suggested that you create an email account dedicated for use with your ARC Plus systems. This will make it easier to identify and sort email received from the ARC Plus systems, and to monitor email activity. To configure the ARC Plus system for use with the cloud service, complete the following additional configuration steps:

Check the “Enable Cloud Emails” box. Accept the default Cloud server, cloud.burk.com. Accept the default Cloud port, 4095 Accept the default Cloud protocol, STARTTLS Click “OK” to submit the dialog box. Select File>Save to save the updated configuration to the ARC Plus Touch unit.

EMAIL LISTS

Edit>Settings>Alarm Notifications – Email Lists

Each status alarm and each metering alarm threshold can be linked to one of up to 32 email lists, allowing alarm notifications to be directed to the appropriate personnel.

To create an email list, click the Email Lists tab. Click the Add button (plus sign icon) to the right of the Email Lists column and enter the name of your first list where prompted. Then click the Add (plus sign) button to the right of the Email Addresses column and add email addresses to the list until complete. When you are done, you can click the Test Email button (envelope icon) to test your email settings. A test email will be sent to all addresses in the selected list.

Now that you have created at least one email list, this list will be available for selection in the Meter Notifications and Status Notifications tabs when you configure ARC Plus Touch channels.

CONFIGURING DIAL -O UT ALARM NOTIFICAT IO NS

If an RSI is installed in any ARC Plus Touch in the network, metering and status alarms can trigger dial-out notifications to telephone numbers on your dial-out lists. Each status alarm and each metering threshold can be linked to one of up to 32 dial-out lists, and each list can contain up to 12 telephone numbers.

The RSI allows administrators to program a master dial-out list, which will be called prior to any alarm-specific dialout lists. If you wish to use this master dial-out list in lieu of alarm-specific lists, you do not need to complete the steps below. See EDITING MASTER PHONE NUMBERS for information on programming the master dial-out list.

DIAL-OUT LISTS

Edit>Settings>Alarm Notifications – Dial-out Lists

To set up your dial-out lists, navigate to the Dial-out Lists tab. Click the Add button (plus sign icon) to the right of the Dial-out Lists column and enter the name of your first list where prompted. Then click the Add button (plus sign icon) to the right of the Phone Numbers column and assign telephone numbers to this list.

If you wish for an alarm

notification to dial a

modem-equipped PC

running AutoPilot, precede

the telephone number with

D (for data). This is a useful

way to log an alarm to the

PC if there is no IP

connectivity to the remote

site.

SITE SETTINGS

Many system settings are user-definable, and can be configured by accessing the Site Settings dialog from the Edit > Settings menu.

Edit>Settings>Site Settings

STARTUP BEHAVIOR

The Startup tab allows you to configure ARC Plus behavior on initial power up.

Check the Mute alarms box to suppress all alarm notifications for a specified duration after startup. This provides an opportunity for equipment to recover from a power loss after startup without causing out of tolerance conditions.

Check the Delay macros box to prevent any macros from running during the specified duration after startup. This feature can be used to prevent macros from using readings from equipment that has not yet stabilized or sending commands to equipment that has not yet come back online.

For older systems installed with legacy PlusBus ICRU units, the Restore relay states box allows you to configure the behavior of the ICRU relays upon recovery from a loss of power. Check the Restore relay states box if you want the ARC Plus to return all command relays to the state that was saved upon loss of power. Leave the box unchecked if you want the relays to remain open when power is restored.

TIMEOUT SETTINGS

Edit>Settings>Site Settings - Timeouts

After certain connection errors, AutoLoad Plus, AutoPilot and the ARC Plus will log events and/or display error messages. The Web interface will log off after the specified inactivity period. Timeout durations are userconfigurable in the Timeouts tab.

Note: For Plus-X IIU and ICRU systems, the relay state will be automatically restored upon power recovery. Leaving the Restore relay states box unchecked will not disable this feature.

FRONT PANEL BEHAVIO R

Edit>Settings>Site Settings - Front Panel

The front panel behavior of the alarm LED, alarm list, and status report display is user configurable.

Under Front Panel Alarm LED, the LED indicates alarm on local site option causes the front panel LED to illuminate when there is an alarm condition on any of the equipment physically connected to the unit. The LED indicates alarm on any site option causes the LED to illuminate when any site in the ARC Plus network has an alarm.

If you want cleared alarms to appear in the front panel alarm list, check the box marked Show cleared alarms. Cleared alarms appear beneath uncleared alarms and show the date and time they were cleared.

If you want the status report to show status off and status on messages for every channel, check the box marked Show all status conditions. Otherwise, the front panel status report will only include status on messages.

The Front Panel Passcode feature, available in firmware version 5.0.1.1 or higher, adds enhanced security to your ARC Plus. The passcode, entered in the field shown above, can consist of up to 8 numeric digits. After the passcode has been set on the ARC Plus, the front panel interface will lock under the following conditions: 1) any time the ARC Plus unit is powered on, or 2) if the user selects MENU>LOCK on the front panel, or 3) when the screen saver delay is reached if the screen saver has been set to “Turn the display off”. (See SCREEN SAVER SETTINGS, below.)

When locked, the display will be dark. To unlock the display, touch the dark screen. This will cause the screen to display a numeric keypad. Enter the passcode and touch UNLOCK.

The passcode can be changed or removed in the same way that it was set.

SCREEN SAVER SETTING S

Edit>Settings>Site Settings - Screen Saver

The color LCD screen may be configured to dim or turn off after the front panel controls have been inactive for a specified duration. This feature is designed to prevent screen “burn-in” over the service life of the ARC Plus Touch.

If the ARC Plus Touch LCD is already in screen saver mode when you make a change to these settings, the screen saver will not update until the next time the front panel enters screen saver mode.

ALARMS

Edit>Settings>Site Settings - Alarms

The behavior of the rear panel alarm relay may be configured to latch closed when there is an alarm at the local site, or when there is an alarm at any site in the ARC Plus network. Under the Alarms tab, select your preference under the Alarm Relay heading.

The System alarm dial-out list and System alarm email list determine which notification lists the ARC Plus will use when there is a system alarm on the ARC Plus (such as Plus-X device becoming disconnected). To configure email notifications of system alarms, email server settings and at least one email notification list must be configured (Click or turn to CONFIGURING EM AIL ALARM NOTIFICATIONS). In order to select a dial-out list, an RSI must be installed and there must be at least one dial-out notification list created (Click or turn to CONFIGURING DI AL-

OUT ALARM NOTIFICATIONS).

The Alarm on Lost Plus-X Device box is checked as a system default. Unchecking this box disables the system alarm that normally occurs when communication is lost with a connected Plus-X device. It is highly recommended that this box remain checked so that any network failure between the ARC Plus Touch and its connected Plus-X devices can be quickly identified and corrected.

EVENTS

The ARC Plus has an onboard events list to record various types of activities as they take place on the system. You can control what types of events are recorded by checking or unchecking the items in the list on the Events tab.

Edit> Settings>Site Settings - Events

PRIMARY/BACKUP R SI CONFIGURATION

Edit>Settings>Site Settings - ESI

When an alarm occurs, an ARC Plus Touch without an RSI installed can connect to an ARC Plus unit with an RSI or ESI installed in order to provide dial out notification of the alarm condition. Because more than one RSI or ESI Plus may be installed in a network of ARC Plus systems, the ESI tab allows you to configure primary and backup sites.

When an alarm occurs on the local ARC Plus Touch and dial-out notification is enabled for that alarm, the ARC Plus Touch will initiate dial-out using the RSI installed at the site designated as Primary ESI site. The ESI site timeout setting determines how long the ARC Plus Touch will wait for a response from the primary RSI or ESI Plus. The ESI

Note:

Depending on how you configure

your ARC Plus, some activities may

generate a high volume of events.

For example, running macros

frequently will generate many macro

events. Configure the ARC Plus

events accordingly to best suit your

needs.

Note:

AutoLoad Plus works with

older ARC Plus units as well

as ARC Plus Touch Version 5.

The program refers to the ESI

whenever an ESI Plus or an

RSI applies.

site max retries setting determines how many times it will retry the primary site before attempting to connect to the Backup ESI site.

WEB INTERFACE

Edit>Settings>Site Settings – Web Interface

The Web Interface tab allows you to customize the web interface welcome message.

MODEM SETTINGS

Edit>Settings>Site Settings - Modem

If you are connecting a dial-up modem to the ARC Plus, enter the modem’s initialization string and connection speed where prompted. The Inactivity timeout determines how long the ARC Plus will wait after the last data exchange before disconnecting a modem connection.

To allow the modem to be used for dial-out notifications and incoming calls, leave the Dial-out on alarm and Answer calls boxes checked. Disabling these options is a means to turn off the modem functionality for this site.

Checking “Serial port is RS232” enables communication to the ARC Plus via serial port without a dial-up modem.

AUTOPILOT AND SNMP PLUS AUTHORIZAT ION CODES

Edit>Settings>Site Settings - Authorization

When you purchase a license for AutoPilot or SNMP Plus, an authorization code is provided for one ARC Plus unit. Enter the authorization code where prompted in order to begin using AutoPilot or SNMP Plus with this ARC Plus Touch.

Note:

The ARC Plus will retain the

authorization codes after

upgrading firmware,

resetting factory settings or

cycling power. However, keeping a record of your

authorization codes is

strongly recommended.

HIDING UNUSED CHANNE LS

The ARC Plus Touch front panel, AutoPilot and web page will show all 256 metering, status and command channels (real or virtual). If fewer channels are used, you can remove unused channels from display by clicking the Hidden Channels tab and checking off boxes under the Hide heading. This will remove the metering, status and command channels from view.

If you have a block of channels to hide or

unhide, choose Hide/Unhide Channels…

from the Tools menu to select channels in

blocks.

CONFIGURING AN ARC P LUS NETWORK (M ULTI-SITE INSTALLATIONS)

When more than one ARC Plus unit is installed within an organization, grouping the units together in a single ARC Plus network offers the advantage of site-to-site control, where commands and macros issued by one unit can control equipment connected to another unit. It also allows alarms from one site to appear on the front panel of any other site, and front panel LEDs can be mapped to conditions on any other site.

ADDING SITES TO THE NETWORK

Once your ARC Plus sites are connected to the LAN/WAN, grouping them is easy. Start by connecting to one site in AutoLoad Plus. After the first site is connected, choose Add Site… from the Edit > Site List menu. You will be prompted for the IP address, port, username and password of the site you are about to add. Click OK. AutoLoad Plus will connect to the second site and the two sites will now be part of the same ARC Plus network.

CATEGORIZING SITES

Adding category names to a large ARC Plus network can make it easier to navigate between sites. To add a category name, choose Add Base Category from the Edit > Site List menu and add as many root level categories as desired. You can then create subcategories by choosing Add Category from the Edit > Site List menu.

SETTING THE NETWORK PASSWORD

Tools>Set Network Password

Each ARC Plus site has a network password that is used when connecting to other sites on the network. This prevents unauthorized ARC Plus sites from connecting to your network. Units shipping from the factory have a default network password of password. It is strongly recommended that you change this password by choosing Set network password… from the Tools menu. AutoLoad Plus will change the network password for all units connected. When adding a new unit to an existing network, the network password must be set on the new unit before it can be added to the network.

The network password is also used as the basis for secure communication with the Warp EngineTM polling feature in AutoPilot®. ARC Plus Touch units running firmware 5.0.3.4 or later are compatible with the AutoPilot Warp Engine.

Important!

All ARC Plus units in the

network must have the

same network password.

Warp Engine polling is fast, enabling real-time monitoring of up to 100 sites per second, with each site reporting as many as 32 status and/or meter values. Larger networks just take a little longer, for example polling up to 500 sites in 5 seconds. Warp Engine polling is efficient in its use of communications bandwidth. It uses very small packets, sending only required data and minimizing communications overhead. Polling 32 channels from 100 sites requires only 37,800 bytes per second of IP capacity at the central site, and only 378 bytes per second at each remote site. If communications bandwidth is at a premium cost, it can be further reduced by selection of a slower poling rate.

RSI SETTINGS

If an RSI is installed, telephone speech properties are configurable using the RSI Settings dialog, accessible by choosing Speech Settings from the Edit > Settings menu.

GENERAL

Edit>Settings>ESI Settings - General

In order to enable dial out notifications, check the box marked Dial out on alarm. The RSI will dial out when there is an alarm condition under the following circumstances:

 The alarm condition is configured to dial out to a notification list.  The site with the alarm has designated this RSI as a primary or backup RSI.  The dial out on alarm box is checked.

If you want this RSI to answer incoming calls, check the box marked Answer incoming calls and specify the number of rings the RSI should wait before picking up the line. After answering the call, the RSI speaks the configured greeting and will continuously repeat the greeting to allow time for the user to enter a valid PIN. To increase the amount of time for PIN entry, increase the number of times the greeting is repeated.

For compatibility with

older versions of the ARC

Plus, AutoLoad Plus

makes reference to ESI. In

all instances, the ESI

settings apply to the RSI.

When the RSI dials out with alarm notifications, the phone line will not allow inbound calls. Adding a delay between dial-out attempts allows users the opportunity to dial in. Configure the duration of this delay in the Wait ___ seconds before dialing… field.

Finally, enter System and Operator PINs that will be used for RSI login purposes. The system PIN provides full access to the ARC Plus Touch system (including editing master phone numbers, disabling alarm reporting, and muting channels), while the operator PIN allows readings, commands and macros. PINs may contain up to eight digits.

RSI PHRASES

The ESI Phrases tab allows configuration of the phrases used to greet the caller, say goodbye, and accept or reject passwords.

Edit>Settings>ESI Settings – Phrases

Greeting

Spoken as soon as the RSI Plus picks up the line.

The word “Hello” is always spoken prior to the

greeting.

Welcome Message

Spoken after the user enters a valid PIN.

Rejection Message

Spoken if an incorrect PIN is entered.

Goodbye Message

Spoken when the caller disconnects. The word “Goodbye” is always spoken after the message.

RSI TIMEOUTS

The Timeouts tab allows you to adjust default timeouts and timed responses from the RSI.

Edit>Settings>ESI Settings – Timeouts

Extended help

The amount of time the RSI waits before providing a context-sensitive help prompt.

Greeting

The amount of time the RSI pauses between repeated greetings during the login process.

The amount of time allowed to complete PIN entry. After the user begins entering a PIN, the RSI allows the configured amount of time to complete entry.

Remote site response

The amount of time the RSI allows for another ARC Plus site to supply data that this RSI requested. After this duration has elapsed, the RSI will speak, “Error” and you may enter more commands or disconnect.

Command input

The amount of time the RSI allows after the last DTMF tone before accepting the DTMF sequence as a single command.

Context help

The amount of time the RSI allows after a brief help prompt before speaking an extended help prompt.

Command help

The amount of time the RSI allows after an extended help prompt before speaking a list of available commands.

Hang-up

The amount of time the RSI allows after speaking the command list before hanging up due to no activity.

SITE PRESETS

In multi-site systems, it may be easier to select new sites using a preset list, in lieu of spelling the site name with the telephone keypad. To set up presets for up to 98 remote sites, click under the Site heading to choose a site name for as many preset numbers as desired. Once presets are established, entering 401-498 during an RSI session will make the new site active for the session.

Edit>Settings>ESI Settings – Site Presets

MACRO PRESETS

To set up the preset numbers used to identify macros during an RSI session, open the ESI Macro Presets dialog from Edit > Settings > ESI Macro Presets… and select macro names to be associated with as many presets as desired.

SITE SPEECH LABEL

To assign the ARC Plus a speech label for site identification during an RSI session, choose Set Site Name Speech Labels… from the Tools menu. Even if an RSI is not installed on a particular ARC Plus unit, assigning a speech label allows other RSI units to identify the unit during an RSI session.

Edit>Settings>ESI Macro Presets

CUSTOM RECORDING

The vocabulary shipped with the RSI is taken from the broadcast industry

vernacular, but of course doesn’t include words and phrases specific to your site. By being able to use words you’ve recorded, the RSI adapts to your needs.

You’ll need a PC program to record the words and the means to output the

sound files as 16-bit 8 kHz mono wave files, each less than 8 seconds in duration. Whatever your station uses for a DAW is fine, but if that is not convenient, Audacity is free and works just fine.

VOCABULARY FILE SYST EM

The vocabulary is entirely resident on an SD card inside the ARC Plus Touch. You can record custom words and phrases and upload these into your ARC Plus Touch without removing the SD card using the Speech editor in AutoLoad Plus Touch.

The Speech editor in AutoLoad Plus will update the internal ARC Plus Touch speech files as needed. To prevent problems, we strongly recommend only editing the speech system with this editor. (There may be a file named Firmware.hex on the SD card. It can be safely removed if desired.)

RECORDING ADDITIONA L VOCABULARY

Use your DAW to record each word or phrase as desired. You must set the editor to produce 16-bit mono wave files at an 8 kHz sample rate. Stereo or any other rate will result in an error. If you are using Audacity, you can set the default sample rate and sample format by going to Edit> Preferences which opens the Preferences: dialog box. Choose the Quality tab and set the defaults as shown.

Audacity Edit>Preferences - Quality

Edit the recording to produce separate wave files for each word or phrase. Trim the recordings to produce consistent heads and tails with only a few tens of milliseconds of silence. Give each file a filename that represents

Not an announcer?

Let your production

department record your

custom vocabulary.

the recorded word or phrase. The file name will become the exact entry in the vocabulary list. Normalize the recordings to full amplitude so that the recordings will match the standard vocabulary in level.

All files must be 8 seconds or less in length.

SAVING YOUR CUSTOM VOCABULARY

In AutoLoad Plus, connect to the desired site. In the left hand window, click on the site that has the RSI to be updated and then select Tools>Speech Editor. The speech editor, when connected to a site, will display both system phrases and any existing custom speech phrases.

You can limit the display of phrases by using the two buttons at the top and can further restrict the list using the Search box.

To add a recorded phrase, press the Add button. The Select a mono, 16-bit, 8kHz WAV file to import dialog box will open. Select the desired file and press the Open button. This will add the file to the vocabulary.

These instructions require that your ARC Plus Touch has firmware version

5.0.1.19 or newer and you are using AutoLoad Plus version 3.1.72 or newer.

After all the new custom files have been added, there are three Save options:

Save to Folder: This will save the vocabulary file system, including your newly added custom speech additions, as three RSI files to your computer.

It is recommended to use this function to create a back-up copy of your speech files any time you make custom additions. Additionally, once you have a copy of these files on your PC, you can use the speech editor off-line (not connected to your ARC Plus Touch) and continue to add to or edit this copy of the vocabulary files, which can then be uploaded into your unit when a connection is active.

Save to Unit: This saves your updated vocabulary file system directly onto the connected ARC Plus Touch.

Save to All Units: This saves your updated vocabulary file system directly to the connected ARC Plus Touch as well

as updating any additional ARC Plus Touch units that are networked to the connected site.

CustomData.dat

CustomIndex.dat

CustomSpeech.xml

METERS

Configuration for the ARC Plus metering channels is broken out into several tabs in the main display area of AutoLoad Plus. Complete the configuration fields on each tab to set up your analog metering inputs.

METER CHANNELS

The Meter Channels tab permits entry of the channel label, units label, sample type, decimal place and source.

CHANNEL AND UNITS L ABELS

Under the Label and Units Label headings, enter names for the metering channel and the unit of measurement. These labels appear on the front panel, web page, and in AutoPilot.

METER TYPE

Your selection for calibration type determines how the ARC Plus scales the raw input value:

Millivolt

Does not scale the raw input voltage; it applies a calibration constant of 1. A 300mV sample will be displayed as 300 on the ARC Plus, and the channel cannot be manually calibrated.

Linear

Multiplies the raw input voltage by a calibration constant that is determined by comparing the sample voltage to the value entered during manual calibration. The Linear (Absolute) input type displays the absolute value of a linear input, and the Linear (Negative) input type is used for values with a negative voltage input; positive values are clipped to 0.

Degree

Divides the raw input voltage by a 0.1 to show temperature readings from the Burk Technology BTU-4 temperature unit, which provides a 10mV / degree output. The decimal setting for channels configured for degree is locked at 1 (000.0).

Indirect

Multiplies the raw input voltage by the scaled value of the previous channel and multiples the product by a calibration constant.

Power

Squares the raw input voltage and then multiples the product by a calibration constant.

VOLTAGE RANGE

The voltage range is always -10 to +10 on Plus-X inputs. No setting is required.

SAMPLE TYPE AND TIM E

The ARC Plus can optionally take an average, minimum or maximum of a meter channel. To select this behavior, use the Sample Type column. Set the time (in seconds) in the Sample Time (sec) column. You must enter the time in seconds, so use 600 for 10 minutes, 3600 for an hour, 86400 for a day and 2592000 for 30 days.

DECIMAL PLACES

Use the Decimal Places column to select the location of the decimal place when the ARC Plus reports the channel reading. For example, a scaled value of 1200 can also be displayed as 1.200, 12.00 or 120.0.

METER CHANNEL SOURCE

On the Meter Channels tab, click the […] icon under the Source heading to configure the source for this channel. There are six options:

Not used

Selected by default. Indicates that a meter channel is not in use.

PlusBus

Not used in version 5.

Plus-X

This option allows you to map a Plus-X channel. This is the most common selection.

Virtual Channel

Calculates a value for this channel. Click or turn to VIRTUAL CHANNELS for

instructions.

Set by a macro

This option allows a macro to set this

channel’s value. To assign the value, use the

Set command in a macro (Click or turn to

MACRO EXPRESSIONS) or in Jet™

Active Flowcharts in AutoPilot®.

Set by SNMP

This option instructs the ARC Plus to populate the meter channel with data retrieved from an SNMP-enabled device.

USING AN SNMP PARAMETER AS A METER CHANNEL SOURCE

“Set by SNMP” has been selected in the Source dialog shown above. Clicking the Browse button invokes the AutoLoad Plus SNMP MIB B ROWSER to identify the desired source parameter for the selected channel. If the identified parameter is an integer, the MIB browser automatically populates the correct scale factor in the Multiply by drop-down box. The final calculated result based on a retrieved test value can be displayed by clicking the Calculate Value button. If desired, the scale factor used in the calculation can be manually adjusted by changing the value in the Multiply by box.

In certain cases, a manufacturer may specify a MIB parameter with an integer data type when it is actually a floating point number. This is to overcome an inherent limitation in the SNMP data formats. Usually in these cases the text description field will include an indication such as “Type: float”. For this type of parameter, the IEEE Float button can be manually selected to force proper interpretation of the retrieved value. The Calculate Value button can be used to verify correct interpretation of the data.

METER GRAPH

This tab is not used in version 5.

METER ALARMS

Set up alarm characteristics for each metering channel on the Meter Alarms tab.

DELAYED ALARM REP ORT ING

Any metering channel can be configured to delay alarm reporting for a preconfigured duration, as specified under the Alarm Delay heading. When a delay is configured, the channel must be continuously out of tolerance for the duration of the delay before the alarm will be logged or reported.

REARM DELAY

The ARC Plus has a built-in mechanism to reduce multiple alarm reports due to a single alarm event. An out-oftolerance metering channel that returns to tolerance must remain within normal limits for a period of time before a new alarm is issued on that channel. Use the Rearm Delay column to specify this period.

For example, a channel configured to cause a high temperature alarm immediately upon reaching 90 degrees will report the alarm as soon as the temperature reads 90. However, if the temperature decreases to 89.9 and returns to 90 after less than the rearm period, a second alarm is not issued.

ENABLING/DISABLING A LARMS

In order for a metering channel to report an alarm condition, the box under the Enable Alarm heading must be checked.

SETTING LIMITS

The critical and warning limits define the alarm thresholds for each metering channel. In addition, the AutoPilot and the web page use limits to determine certain display characteristics.

To configure limits for each channel, enter values for the low critical, low warning, high warning and high critical thresholds. If alarms are enabled, a channel that crosses one of these thresholds will cause the alarm to be reported on the front panel of the ARC Plus, in AutoPilot software, and on the web page. If email alarm reporting and/or dial-out notifications are enabled (dial-out requires optional RSI), outbound notifications will also be sent. When entering your limits, keep in mind the lowest limit value should be the critical low and the highest should be the critical high. AutoLoad Plus will automatically adjust limits if they are entered in an order other than least-togreatest.

Because each critical alarm and each warning alarm can have its own email and dial-out notification assignments, the only difference between a warning alarm and critical alarm is how each is logged on the front panel and in AutoPilot software.

Note: To receive email or dial-out notifications for an alarm, the

channel must also be configured with an email or dial-out list in the

Meter Notifications tab and the channel and site must not be muted.

METER ACTIONS

Meter Actions instruct the ARC Plus to automatically issue a command or run/stop a macro when a meter channel crosses a limit. Each limit is individually configurable.

Meter Actions Tab

To configure an action, navigate to the Meter Actions tab. Hover over the cell and click the […] button for the channel and limit that you want to set. Select the type of action (raise, lower, run macro or stop macro), and the target channel/macro.

METER NOTIFICATIONS

Each channel can be configured to send email and/or dial-out notifications when an alarm condition exists and the

channel’s alarm is enabled (and not muted). The critical thresholds and warning thresholds can each initiate phone

calls and emails to separate lists.

Each channel can be configured to send email and/or dial-out notifications when an alarm condition exists and the

channel’s alarm is enabled (and not muted). The critical thresholds and warning thresholds can each initiate phone

calls and emails to separate lists.

To set up notification list assignments, navigate to the Meter Notifications tab and use the drop-down lists to select the email lists and dial-out lists each alarm will use. Before a list is available for selection, it must be created using the Alarm Notifications dialog (Click or turn to

). A metering channel can be configured with critical alarms and warning alarms (low and high thresholds for

each), and notifications for critical alarms may be directed to different lists from the notifications for warning alarms

METER DISPLAY

The meter display tab provides access to display parameters for each metering channel. Colored ranges appear on the ARC Plus Touch display, AutoPilot, and on the web page. Color and meter range selections are stored onboard the unit so channels will appear the same on every PC used to access the site.

Under the Min Value and Max Value headings, choose the lower and upper bounds for the meter display in AutoPilot and the web page. Then click the […] icon to modify the color selections for each segment of the meter. By default, meters show red for the ranges outside of critical limits, yellow for the ranges that encompass warning limits, and green for the normal range.

METER SPEECH LABELS

The settings on the Meter Speech Labels tab assign pre-recorded vocabulary to each channel and unit label. This vocabulary is used when an RSI is reporting conditions via a telephone connection. Click the […] icons to assign RSI vocabulary.

Additional words or phrases may be added to the RSI

vocabulary using the speech editor. Click or turn to

CUSTOM RECORDING

CALIBRATING METER IN PUTS

Metering values are scaled according to the input type specified on the Metering Channels tab (Click or turn to METER

CHANN ELS), and a calibration constant is applied to all input

types except Millivolt and Degree. The calibration constant converts the scaled value to a calibrated value, corresponding to the actual reading on the parameter being monitored. The calibration process sets that calibration constant.

To calibrate a metering channel:

1. Choose the channel you want to calibrate

by selecting the corresponding row in the Meter Channels tab.

2. Click the “wrench” icon on the far right side

of the grid.

3. The calibration window will display the

current channel, scaled value and resolution.

4. To change the value of the metering

channel, enter the actual channel reading in the box for New Value and press the Calibrate button. AutoLoad Plus will automatically calculate a new calibration constant.

Calibration may also be done from the front

panel of the ARC Plus Touch.

ST ATUS

Configuration for the ARC Plus status channels is broken out into several tabs in the main display area of AutoLoad Plus. Complete the configuration fields on each tab to set up your status inputs.

STATUS CHANNELS

Under the On Label and Off Label headings, enter names for the status on and status off conditions, respectively. Labels can be up to twenty (20) characters.

INVE RTING A STATUS C HANNEL

Normally a status “high” input results in the ARC Plus showing a status “on” condition. If you want a status “low” input to result in the “on” condition, check the box under the Invert heading.

STATUS CHANNEL SOUR CE

On the Status Channels tab, click the […] icon under the Source heading to configure the source for this channel. There are six options:

Not used

Selected by default. Indicates that a status channel is not in use.

PlusBus

Not supported in Version 5

Plus-X

This option allows you to map a Plus-X channel. This is the most common selection.

Virtual Channel

Allows you to calculate a value for this channel. Use the onscreen text for syntax help.

Set by a macro

This option allows a macro to set this

channel’s state. To assign the state, use the

Set command in a macro (Click or turn to

MACRO EXPRESSIONS) or in Jet™

Active Flowcharts in AutoPilot®.

Set by SNMP

This option instructs the ARC Plus to populate the status channel based on data retrieved from an SNMP-enabled device.

USING AN SNMP PARAMETER AS A STATUS CHANNEL SOURCE

“Set by SNMP” has been selected in the Source dialog shown above. Clicking the Browse button invokes the AutoLoad Plus SNMP MIB B ROWSER to identify the desired source parameter for the selected channel. Status channels will be set to either the “ON” state or the “OFF” state based on the input data. If the retrieved SNMP value is in the form of an ASCII string, then Match to a String should be selected. The string corresponding to the ON condition for this parameter should be entered in the corresponding text box. During operation, if the polled value of the parameter matches the entered string, the status channel will be

set to “ON”. Otherwise the channel will be set to “OFF”. If the retrieved SNMP value is in the form of a numeric value, then Match to a Value should be selected. In this case, the value corresponding to the ON condition for this parameter should be entered in the corresponding box.

STATUS ALARMS

Set up alarm characteristics for each status channel on the Status Alarms tab.

ENABLING/DISABLING A LARMS

To configure status alarms, select the desired alarm behavior under the Alarm Behavior heading. A status channel can cause an alarm when the status channel is on, or when it is off. If you do not want status alarms for a particular channel, choose Alarm disabled for the alarm behavior.

DELAYED ALARM REP ORT ING

Any status channel can be configured to delay alarm reporting for a preconfigured duration, as specified under the Alarm Delay heading. When a delay is configured, the status channel must be continuously in the alarm state for the duration of the delay before the alarm will be logged or reported by the ARC Plus.

REARM DELAY

The ARC Plus has a built-in mechanism to reduce multiple alarm reports due to a single alarm event. A status channel in alarm must remain in its normal state for a period of time before a new alarm is issued on that channel. Use the Rearm Delay column to specify this period.

ALARM SEVERITY

Status alarms may be configured as warning alarms or critical alarms. Both types of alarms are reported in the same ways (front panel, email notifications, dial-out behavior, etc.). The designation as warning or critical simply aids in prioritizing alarm response, or reviewing past alarm activity.

ALARM PRIORITY

Alarm priority is used for sorting alarms in a large system. If you wish, you may assign any value to this field.

STATUS ACTIONS

Status Actions instruct the ARC Plus to automatically issue a command or run/stop a macro when a status channel changes state. On and off states are individually configurable.

To configure an action, navigate to the Status Actions tab and click the […] button in the appropriate field for the channel and state that you want to set. Select the type of action (raise, lower, run macro or stop macro), and the target channel/macro.

STATUS NOTIFICATIONS

Use the Status Notifications Tab to determine which email lists and/or dial-out lists are used to notify operators of status alarms.

Before a list is available for selection, it must be created using the Alarm Notifications dialog (Click or turn to

CONFIGURING DIAL-OUT ALARM NOTIFICATIONS).

STATUS DISPLAY

AutoPilot software and the web page both show on and off indicators for the status channels. To change which colors are used, navigate to the Status Display tab and click the […] icon next to each status on or status off message. The process is the same as for metering channels.

STATUS SPEECH LA BE LS

When an RSI is installed, the settings on the Status Speech Labels tab assign pre-recorded vocabulary to each status channel. The process for configuring status ON and OFF speech labels is the same as for metering: click the […] icon at the right side of the “On Message” or “Off Message” field to assign prerecorded vocabulary.

COMMANDS

To configure command channels, select the Commands tab.

MOMENTARY OR LATCHIN G RELAYS

All ARC Plus Touch relays can be configured as either momentary or latching. Make this selection under the

Command Type heading. Momentary relays are energized for the duration configured under the Command Duration heading. Latching channels are energized until the opposing relay is activated (i.e. when a channel is

latched in the “raise” state, the raise relay is energized until the lower relay is activated).

COMMAND DURATION

The command duration setting determines the pulse duration for a momentary command.

COMMAND LABELS

Command labels appear on the touch screen, on the web page, and in AutoPilot software. The touch screen raise and lower buttons provide 12 characters for the command label (2 rows of 6 characters each. In AutoLoad Plus, hover inside Raise label or Lower label field and then click […] next to the label text to open the Command Label. Enter the channel label and click OK.

LCD COLORS

The backlight colors for the raise and lower labels can be configured to be red, green or amber. Use the dropdown lists under the Raise Button Backlight Color and Lower Button Backlight Color headings to configure these colors.

COMMAND SOURCE

Commands are used either to operate relays in Plus-X devices, to start/stop the execution of macros, or to control SNMP devices. In AutoLoad Plus, hover over the source column and click the […] button on the right side of the Source column. There are four options:

Not used

Selected by default. Indicates that a command channel is not in use.

PlusBus

Not used in version 5.

Plus-X

This option allows you to map a Plus-X channel. This is the most common selection.

Macro

This option allows you to run a macro by issuing a raise or lower command to the channel. Two different macros may be

assigned to a channel’s respective raise and

lower commands.

Note: You can always run/stop macros from the macro list.

SNMP

This option instructs the ARC Plus to send SNMP messages by issuing raise or lower commands to the channel.

USING A COMMAND TO SEND AN SNMP MESSAGE

SNMP has been selected in the Source dialog shown above. A unique SNMP message can be sent corresponding to a Raise command on this channel, and a different SNMP message can be sent based on a Lower command on this channel. To assign the desired SNMP parameter to one of these actions, click on the corresponding dot box: The SNMP Command Binder window will be displayed.

Clicking on the Browse button in the SNMP Command Binder invokes the SNMP MIB BROWSER to identify the desired SNMP parameter (OID) for the raise or lower function. The Command Binder also lets you specify the data type and data value to be sent to the SNMP device along with the selected OID. Inclusion of Meter Channel values and Status Values as SNMP command values enables development of sophisticated dynamic interactions and automated functions.

VI RTUAL CHANNELS

PRIMER

Virtual Channels are a very flexible tool used to synthesize meaningful data from simple inputs. As a simple example, if you have a temperature probe in the transmitter room (or intake plenum) and a stack probe in the exhaust plenum, a virtual channel can be used to show the heat rise. A more complex example would be a VSWR calculation.

Any unused channel can be used as a virtual channel. Here’s how:

In AutoPilot, go to the Meter Channels or Status Channels tab and click the […] icon under the Source heading to access the Source dialog box.

Click on the Virtual Channel radio button to make this a virtual channel.

Enter the Virtual Channel Expression as desired in the field provided.

The expressions can be as simple as a constant value or as complex as a VSWR calculation. If you created a virtual channel and typed 100 in the expression field, that channel would always read 100. Typing 50 + 50 would do the same thing.

The terms and operators in the expressions can be any of the types listed on the source page. M1, for instance, represents the current value of the first meter channel. You could, if you like, display the sum of meter 1 and meter 2 on another channel by this expression:

If Meter 1 is ambient temperature and Meter 2 is stack

temperature, we can label Channel 3 “Delta T” or “GAIN” and

set the expression to M2 – M1. Now we can see at a glance what the temperature differential is. You can even set a limit on the differential and have it alarm if too high. Here it is in AutoPilot on a custom view:

Virtual status channels create an ON condition when the expression evaluates to true, and OFF if it does not. The expression can include metering values with equality operators like

M3 > 50. This would turn the status on if the meter channel exceeds 50.

Status values can be used as well. S1 AND S2 would evaluate true if both Status channels 1 and 2 are ON.

Heat Gain as shown in AutoPilot

EXAMPLES

STATUS VALUES IN MET ER CHANNELS

Status values are represented by 1 for on and 0 for off. This is useful when a metering channel needs to change depending on the mode of operation. If either of two transmitters can feed the antenna and there is no power meter after the coax switch, it would be nice to know what the power out was regardless of which transmitter is on. Assume the following input conditions:

Status 1 is true when TX1 is ON ANT

Status 2 is true when TX2 is ON ANT

Meter 1 is TX1 Output Power

Meter 2 is TX2 Output Power

Set Meter 3 as a virtual channel with this expression:

S1 * M1 + S2 * M2

Since S1 is either 1 or 0, the first term will either be zero or the value of meter 1. Same for S2 in the second term.

Now, whenever S1 is true, we’ll see input 1 on channel 3, and whenever S2 is true, input 2 will be displayed. Channel 3 will always show output power regardless of which transmitter is on.

MIN/MAX/AVERAGE

The ARC Plus Touch allows for setting metering channels to normal, minimum, maximum or average. Typically, the real-time value is also to be displayed, so put any desired calculated values on virtual channels. In fact, you could devote 4 channels to one input, using separate virtual channels for min, max and average. One channel would be the actual input, say Meter 1, and the other three would be set to virtual, all with an expression of M1 but with the sample type set differently as described in SAMPLE TYPE AND TIM.

TRANSMITTER EFFICIE NCY

Transmitter efficiency is easy to calculate in real time using a virtual channel.

Here are the three actual inputs you’ll need:

Meter 1 is Input Voltage

Meter 2 is Input Current

Meter 3 is Power Out

And here is the expression for a virtual channel calculating efficiency:

M3 / M2 / M1 * 100

This assumes watts, amps and volts. (The factor of 100 converts the output into percent.) You will have to make further adjustments for kW, KV and mA as appropriate.

We could have simply

added M1 and M2, but that

doesn’t allow for a

transmitter being operated

into a dummy load.

METER VALIDATION

If two methods of measuring output power vary by more than a small amount, it brings metering validity into question and should be investigated. If you have more than one way of determining output power, you can validate your meter samples by constantly comparing in real-time. Here is an example:

Meter 1 is XMTR Power Out

Meter 2 is ANT Power In

The expression to compare the two values (in percent) is:

(M2 – M1)/M1*100

You can now set an alarm on this channel to be alerted when the difference is more than, say, 1 percent. You could also compare direct and indirect power and do the same thing, but alarms on efficiency work just as well.

STATUS BASED ON ANA LOG LIMITS

You can also set a channel based on analog limits. While you would normally alarm on limits, there may be situations where you would prefer to log values as a status rather than an alarm. Here is an example assuming Meter 1 is Power Out. A status channel is set to be virtual and the following expression is entered:

(M1 > 90) AND (M1 < 105)

STATUS FOR MULTIPLE EVENTS

Sometimes it is nice to have a single status channel alert us to one of several possible problems. A virtual status channel does this very well.

Assume the following conditions all indicate trouble:

Status 1 = Silence Sense

Meter 1 (Power Out) < 4500

Meter 2 (Temperature) > 90

Here is our master status channel for the site:

S1 OR (M1 < 4500) OR (M1 >90)

COMMAND FAULT CHECK ING

When a command is issued remotely, there are numerous things that can keep the desired result from occurring. If a status signal exists, there is an easy way to compare the fact that a relay was energized and the action actually took place. Assume the following:

Command 1 = TX ON AIR (latching)

Status 1 = TX ON AIR

Here is the virtual channel expression for a fault indication:

R1 XOR S1

R1 represents the state of the relay for channel 1 which is set to latch the transmitter on the air. S1 represents the status from the transmitter confirming that it is actually on. XOR is the exclusive OR operator meaning that either one or the other condition is true but not both. The truth table looks like this:

Result

Condition

0 0 OK

TX off

0 1 Fault

TX on with no command!

1 0 Fault

TX command on but no response

1 1 OK

TX on

If no status signal is available, there may be a metering value you can use like this:

R1 XOR (M1>90)

To prevent false alarms at startup, add a little delay to the alarm.

VSWR COMPUTATION

Displaying VSWR on an ARC Plus is easy using virtual channels.

Meter

Source

Label

Units

Plus-X

Forward Power

kW 2 Plus-X

Reflected Power

W 3 Virtual Channel

Rho*

4 Virtual Channel

VSWR

*Reflection coefficient, not usually displayed but needed for calculation

Meter 3:

SQRT (M2 / (M1 * 1000))

Meter 4:

(1 + M3) / (1 – M3)

MA CROS

The ARC Plus features on-board macros for automatic responses to conditions at the remote site, scheduled activities based on time-of-day, or calendar-based routines that reference pre-configured calendar times.

MACRO PRIMER

Macros consist of a series of individual lines that generally act in sequence. There are only three types of macro lines: branching, actions and IF statements.

BRANCHING

Branching controls the order in which macro instructions are executed. Without branching, we would merely have a list of steps to follow which would play back much like a recording. With branching, it is possible to make the macro behave differently under different conditions.

There is only one branching instruction in the macro language, goto, but it appears in two different forms. On a line by itself, goto is used to branch to a different line like this: Goto line 1. It also appears as part of an IF statement: If (something) = (something else) goto line 4.

Branching also allows looping in the macro. This is useful for constantly checking on something or performing an action until some result is achieved. To perform a loop, put a goto on the line following the steps to be looped followed by the line number of the first action. If there are no if statements branching out of the loop, it is an infinite loop. If the action needs to end when a value is reached, include an If statement in the loop which includes a goto to a line outside the loop (such as an end statement at the end of the program).

ACTIONS

Actions include physical things like

Raise "TX-A RF ON" on site "BURK-FM" for 00:00:01

and more virtual things like Decrement memory 8 or

Wait for 00:00:01.

Actions also include “Set” functions like

Set Test1 on BURK-FM = 100 or

Set high critical of "TX-A FWD" on "BURK-FM" to 105.

For a complete set of actions Click or turn to MACRO EXPRESSIONS.

IF STATEMENTS

When a macro is started, it executes lines sequentially unless it is redirected by a goto. Each If statement has a comparison which is evaluated for true or false. A goto is included in every If statement, but it is conditional on the results of the comparison. If the comparison is true, the IF statement will branch the macro to another line. If

not, the macro will simply continue on the next line.

You do not have to type these

lines into the macro!

The Macro Editor is “point and

shoot” so there is little to

remember and no such thing as

a syntax error.

100

Consider this scenario: We always want to make sure the Dummy Load pump or fan is turned on before putting

the transmitter into it. Our “Test TXA” routine might contain something like this:

1 : If status of "LOAD OFF / LOAD ON" on site "BURK-FM" = "LOAD ON", goto line 4

2 : Raise "LOAD ON" on site "BURK-FM" for [default]

3 : Wait for 00:00:30

4 : Raise "TX-A RF ON" on site "BURK-FM" for [default]

At the start of this macro, if the load is already running, we’ll go directly to starting the transmitter. If the load isn’t on, we’ll turn it on and wait 30 seconds before starting the transmitter. (Tube filaments could be done the same

way.)

Looking at this macro line by line, the first line is obviously an IF statement. The comparison we are evaluating is a status input being compared to a literal value. The status input is labeled "LOAD OFF / LOAD ON" and the literal we are comparing with is "LOAD ON". If the expression evaluates to true, we are branching to line 4. In

plain English, “If the load is on, then skip to line 4, else continue on line 2.”

Line 2 doesn’t get executed unless the branch from line 1 is not taken. That is, if the test for the load being on fails, we don’t take the branch to line 4 but rather continue on sequentially, executing Line 2 which is a Raise

command. This line contains the channel and site information as well as the duration of the command.

After the Raise command the macro will wait for 30 seconds.

Finally we get to line 4 and turn on the transmitter with another Raise command.

There are many types of IF statements and they are listed in MACRO EXPRESSIONS.

Burk ARC Plus Touch Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

USING THIS MANUAL

ABOUT THE ARC PLUS S YSTEM

ARC PLUS MODELS

NE W IN FIRMWARE VERSION 5

NE W IN FIRMWARE VERSION 4

NE W IN FIRMWARE VERSION 3

TABLE OF CONTENTS

INTRODUCTION

ARC PLUS TOUCH

FRONT PANEL

TOUCH SCREEN LCD

ALARM LED

REAR PANEL

LINE

AUDIO OUT

AUDIO IN

MODEM/RS-232 (DB-9M)

SENSORS (RJ-25)

ETHERNET (RJ-45)

ALARM

FAILSAFE

POWER

INP UTS AND OUTPUTS

PLUS-X ETHERNET I/O

PLUSCONNECT™ DIRECT TRANSMITTER INTERFACES

COMMUNICATIONS

AUTOLOAD PLUS SOFTWARE

RECORDABLE SPEECH I NTERFACE (RSI)

AUTOPILOT SOFTWARE

WEB-BASED MONITORING AND CONTROL

SOFTWARE AND FIRMWARE UPDATES

SYSTEM SECURITY

OPERATION

TOUCH SCREEN

HEADER

FOOTER

SCROLLBARS

KEYPAD

COMMAND BUTTONS

HELP

MAIN MENU

SELECT SITE

CHANNEL DISPLAY

STATUS DISPLAY

MACROS

ALARMS

EVENTS

PHONE

MAINTENANCE

CONFIGURATION MENU

METER MUTES

STATUS MUTES

CALIBRATION

SYSTEM MENU

CLOCK

NE TWORK

INFO RMATION

WEB PAGE

REQUIREMENTS

SECURITY

LOGGING IN AND OUT

NAVIG ATING THE WEB PAGE

CHANNELS

MACROS

ALARMS

EVENTS

SYSTEM

NETWORKING

REBOOTING

RESETTING TO FACTORY DEFAULTS

CHANNEL BANKS

SMARTPHONE WEB PAGE

SECURITY

NAVIGATING

RECORDABLE SPEECH I NTERFACE

CONFIGURING THE RSI