Bunn Coffee Maker Titan Dual Service Manual

TITAN DUAL™
TITAN SINGLE™
SERVICE & REPAIR MANUAL
BUNN-O-MATIC CORPORATION
POST OFFICE BOX 3227
SPRINGFIELD, ILLINOIS 62708-3227
PHONE: (217) 529-6601 FAX: (217) 529-6644
41747.0000A 11/08 ©2008 Bunn-O-Matic Corporation
BUNN-O-MATIC COMMERCIAL PRODUCT WARRANTY
Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured by it as follows:
1) All equipment other than as specified below: 2 years parts and 1 year labor.
2) Electronic circuit and/or control boards: parts and labor for 3 years.
3) Compressors on refrigeration equipment: 5 years parts and 1 year labor.
4) Grinding burrs on coffee grinding equipment to grind coffee to meet original factory screen sieve analysis: parts and labor for 3 years or 30,000 pounds of coffee, whichever comes first. These warranty periods run from the date of installation BUNN warrants that the equipment manufactured by it will be commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the applicable warranty period. This warranty does not apply to any equipment, component or part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect, alteration, improper installation or operation, improper maintenance or repair, damage or casualty. This warranty is conditioned on the Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at (217) 529-6601 or by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by BUNN, shipping the defective equipment prepaid to an authorized BUNN service location; and 3) receiving prior authorization from BUNN that the defective equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN
are not authorized to make modifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, statements by such individuals, whether oral or written, do not constitute warranties and should not be relied upon. If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its exclusive option while the equipment is under warranty, shall either 1) provide at no charge replacement parts and/or labor (during the applicable parts and labor warranty periods specified above) to repair the defective components, provided that this repair is done by a BUNN Authorized Service Representative; or 2) shall replace the equipment or refund the purchase price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.
In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities or services, or any other special, incidental or consequential damages.
BrewWISE, BrewLOGIC, BrewMETER, BrewWIZARD, Bunn Gourmet, BUNN Gourmet Ice, BUNN Pour-O-Matic, BUNN, Bunn-OMatic, Bunn-O-Matic, BUNNlink, BUNNserve, BUNNSERVE, BUNN Espress, DBC, Dr. Brew, Dual, EasyClear, Easy­Gard, Easy Pour, FlavorGard, Gourmet Ice, Gourmet Juice, High Intensity, IMIX, Infusion Series, Intellisteam, Quality Bev­erage Equipment Worldwide, The Mark of Quality in Beverage Equipment Worldwide, My Café, PowerLogic, Safety-Fresh, Scale-Pro, Single, Smart Funnel, Smart Hopper, SmartWAVE, Soft Heat, SplashGard, System III, ThermoFresh, 392, Auto­POD, AXIOM, Beverage Profit Calculator, Beverage Bar Creator, BUNNsource, Coffee At Its Best, Cool Froth, Digital Brewer Control, Nothing Brews Like a BUNN, Pouring Profits, Pulse Wave, Signature Series, Silver Series, Smart Heat, Tea At Its Best, The Horizontal Red Line, Titan, Ultra, are either trademarks or registered trademarks of Bunn-O-Matic Corporation.
41747 112008
INTRODUCTION
This equipment will brew coffee into an awaiting server or airpot. The brewer may have an auxillary hot water faucet. It is only for indoor use on a sturdy and level counter or shelf. Please install in an area where there are no water jet devices.
This brewer can be programmed to adjust different functions of the brewing process, such as brew tempera­ture, brew volumes, bypass percentages, pulse brew, etc. Other features are Energy Savings mode, Freshness Timer and Clean Alert.
CONTENTS
Warranty .....................................................................................................................................2
Table of Contents ........................................................................................................................3
Troubleshooting ..........................................................................................................................4
Service Tools .............................................................................................................................15
Component Access ...................................................................................................................18
Control Board ......................................................................................................................18
Membrane Switch ................................................................................................................19
Dispense and Bypass Valves................................................................................................20
Refill Valves .........................................................................................................................21
Tank Heaters ........................................................................................................................22
Temperature Probe ..............................................................................................................23
Limit Thermostats ...............................................................................................................22
Contactor .............................................................................................................................23
Main Power Switch ..............................................................................................................24
Schematic (Wiring Diagram) .....................................................................................................25
41747 112608
TROUBLESHOOTING
A troubleshooting guide is provided to suggest probable causes and remedies for the most likely problems
encountered. If the problem remains after exhausting the troubleshooting steps, contact the Bunn-O-Matic Technical Service Department.
• Inspection,testing,andrepairofelectricalequipmentshouldbeperformedonlybyqualiedserviceperson­nel.
• Allelectroniccomponentshave120-240voltacandlowvoltagedcpotentialontheirterminals.Shortingof
terminals or the application of external voltages may result in board failure.
• Intermittentoperationofelectronic circuitboardsisunlikely.Boardfailurewillnormallybepermanent. If
an intermittent condition is encountered, the cause will likely be a switch contact or a loose connection at a terminal or crimp.
• Solenoidremovalrequiresinterruptingthewatersupplytothevalve.Damagemayresultifsolenoidsare
energized for more than ten minutes without a supply of water.
• Theuseoftwowrenchesisrecommendedwheneverplumbingttingsaretightenedorloosened.Thiswill
help to avoid twists and kinks in the tubing.
• Makecertainthatallplumbingconnectionsaresealedandelectricalconnectionstightandisolated.
• Thisbrewerisheatedatalltimes.Keepawayfromcombustibles.
WARNING – • Exerciseextremecautionwhenservicingelectricalequipment.  • Unplugthebrewerwhenservicing,exceptwhenelectricaltestsarespecied.  • Followrecommendedserviceprocedures.  • Replaceallprotectiveshieldsorsafetynotices.
41747 112608
TROUBLESHOOTING (cont.)
PROBABLE CAUSE REMEDYPROBLEM
Temperature Too Low
Heating Time Too Long
Fill Time Too Long
Temp Sensor Out Of Range, Check For Bad Connections
1. Water temperature in the tank does not meet the ready tempera­ture.
1. Tank Heater failure.
2. Control Board/Thermistor fail­ure
1. Water shut off to brewer
2. Inlet Solenoid failure
3. Control Board failure
4. ON/OFF switch is OFF
1. Temperature Sensor Probe wire(s) broken or not making con­nection
A) Wait for the brewer to heat to the proper temperature.
B) Disable the BREW LOCKOUT function. Refer to Programming Manual for procedure.
Service required
Service required
Check water supply shut-off
Service Required
Service Required
Turn switch ON
Check wire and connection of both black and white wires of temperature probe.
Temp Sensor Out Of Range, Check Wire For Shorts
Equipment will not operate
1. Temperature Sensor Probe wire(s) shorted to housing or to each other.
1. No power or incorrect voltage
Check to confirm that wire(s) are not pinched between two surfaces or connected to each other.
Measure the voltage at the terminal block and confirm that it matches the voltage specified on the brewer data plate withing +/- 10%.
41747 112608
TROUBLESHOOTING (cont.)
PROBLEM
Brew cycle will not start
PROBABLE CAUSE REMEDY
1. No water
Check plumbing and shut-off valves
2. No power or incorrect voltage to the brewer
3. ON/OFF switch
Check for voltage across the termi­nals at the terminal block.
Test the ON/OFF switch. Refer to the test switch procedures on page 17.
4. Brew switch
Test the BREW switch. Refer to the test switch procedures on page
17.
5. Brew valve
Test the brew valve. Refer to the test outputs procedures on page 15.
6. Control Board
Substitute a control board known to be in good working order.
41747 112608
TROUBLESHOOTING (cont.)
PROBLEM
Automatic refill will not operate or display shows FILL TIME TOO LONG
PROBABLE CAUSE REMEDY
1. No water
Check plumbing and shut-off valves
2. Refill valve
Remove the strainer and check for obstructions. Clear or replace.
3. Refill probe or Sensitivity set­ting
Check the sensitivity setting. Refer to the REFILL function in Program­mimg Manual. If the left three digit number is less than the right num­ber, the machine “thinks” it is full and the refill valve should be off. If the left number is larger than the right, then the refill valve will automatically be turned on to fill the tank. The right number is the threshold setting and can be adjusted to compensate for extreme water conditions: very pure, low conductance water requires a higher setting, while high mineral content, high conductance water requires a lower setting. Note that the left number changes from a high value when water is NOT touching the refill probe to a low valve when water IS touching the probe. For best operation, the right number should be set to a value midway between these low and high num­bers. Before changing the setting, confirm that the refill probe is free of scale buildup and the connection to it is secure. Test the refill valve. Refer to the test outputs procedures on page 15.
41747 112608
TROUBLESHOOTING (cont.)
PROBLEM PROBABLE CAUSE REMEDY
Automatic refill will not operate or display shows FILL TIME TOO LONG (Continued)
Refill valve – Disconnect the brewer from the power source and remove wires from refill valve coil. Check for continuity across the terminals of the solenoid coil. If continuity is not present, replace the refill valve. If continuity is present, the coil may be stuck closed. Shut water off to brewer. Press the ON/OFF switch to turn off the brewer. Open the faucet and drain water down in the tank until flow stops or slows to a trickle. Attach a voltmeter to the terminals of the refill solenoid. Connect the brewer to the power source. Press the ON/OFF switch to turn the brewer on. Within five seconds, voltage should be present at the solenoid terminals. If voltage is not present, refer to the wiring schematic and check the wiring harness.
4. Control Board
5. ON/OFF Switch
6. Overflow Safety Switch
Substitute a control board known to be in good working order.
ON/OFF switch must be ON for the refill circuit to operate. Turn ON.
When this condition occurs, the brewer will display OVERFLOW CUP FULL. EMPTY CUP. The reason for overfilling could be a defective refill valve, an incorrect sensitivity setting, (see above) or boiling.
41747 112608
TROUBLESHOOTING (cont.)
PROBLEM PROBABLE CAUSE REMEDY
Water flows into tank continuously with power removed from brewer.
1. Refill valve
2. Refill probe or sensitivity set­ting
Foreign material lodged in valve, holding it in open state.
Check the sensitivity setting. Refer to the REFILL function in Program­ming Manual. If the left three digit number is less than the right num­ber, the machine “thinks” it is full and the refill valve should be off. If the left number is larger than the right, then the refill valve will automatically be turned on to fill the tank. The right number is the threshold setting and can be adjusted to compensate for extreme water conditions: very pure, low conductance water requires a higher setting, while high mineral content, high conductance water requires a lower setting. Note that the left number changes from a high value when water is NOT touching the refill probe to a low valve when water IS touching the probe. For best operation, the right number should be set to a value midway between these low and high num­bers. Before changing the setting, confirm that the refill probe is free of scale buildup and the connection to it is secure.
3. Control Board
Substitute a control board known to be in good working order.
41747 112608
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