Buffalo Tech TeraStation Pro II TS-HTGL/R5 User Manual

User Manual

TeraStation Pro II

TS-HTGL/R5

www.buffalotech.com

v1.4

2

Introduction

Congratulations on your new TeraStation! Your TeraStation Pro is a powerful le server that’s
as easy to use as a hard drive. With its straightforward conguration GUI, anyone can easily
congure the TeraStation’s settings. You don’t even necessarily need to congure it at all;
right out of the box it’s ready to be plugged in and put to work. But the TeraStation remains
a fast, reliable Linux-based server, with four huge hard drives that may be congured in
RAID 0, RAID 1, RAID 5, or RAID 10 arrays. It also includes SAMBA 3.0, allowing it to join
Active Directory domains, download users, passwords, and groups, and keep them up to
date. This user manual is intended to assist you in conguring your new TeraStation.

Because we’re constantly updating our product, the images and text in this manual may vary
slightly from the images and text displayed by your TeraStation. These changes are minor
and should not affect the ease of setup adversely. As time passes, future user interfaces,
updated software, and later versions of this manual may be freely available for download at
our web site: http://www.buffalotech.com.

If you run into difculties or need additional help, feel free to contact our technical support.
Contact information for Buffalo Technology and our technical support is available on pages
76 and 77.

3

Table of Contents

TeraStation Quick Setup ...................................................4

Installing Software ............................................................ 8

Accessing TeraStation Data from a PC ............................. 11

Accessing TeraStation Data from a Mac...........................15

TeraStation Layout..........................................................20

Advanced Settings ........................................................... 23

Network Settings ............................................................. 27

Hard Drive Settings ......................................................... 29

Adding Extra Hard Drives ............................................... 35

Shared Folders ................................................................ 41

Groups ...........................................................................45

Users ..............................................................................46

Troubleshooting Multiple Shares..................... ................ 48

Backups .........................................................................50

Maintenance Settings ...................................................... 54

UPS Settings ................................................................... 55

System Information ......................................................... 62

Client Utility ................................................................... 67

Troubleshooting .............................................................. 69

Changing Hard Drives .....................................................71

Technical Specications .................................................. 75

Technical Support ........................................................... 76

GPL Information .............................................................78

4

Begin setting up your TeraStation by plugging

your

power cable and Ethernet cable into the

back of the TeraStation as shown.

TeraStation Quick Setup

5

Plug the power cord into a wall socket or
surge protector. Plug type and socket will
differ according to country of use.

Plug the other end of the Ethernet cable
into a hub, router, or switch in your
network.

TeraStation Quick Setup

Connect your cables

6

TeraStation Quick Setup

Press the power button on the front panel. LEDs will light
as your TeraStation boots up.

After your TeraStation has completed booting up, check the
LINK/ACT LED on the front of the TeraStation. If it’s lit, then
your TeraStation is connected properly, and you can go on
to page 8. If it’s not lit, turn to page 7 for troubleshooting.

7

The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable,
so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo
Technology doesn’t recommend connecting the TeraStation directly to a PC.

Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to
page 8 to continue setting up TeraStation. If the LINK/ACT LED is still not lit, try the suggestions
below to verify that you’re not suffering from common setup problems.

Having problems? Make sure that:

• the TeraStation and the router, hub or switch are both powered on,

• the Ethernet cable is securely plugged in at both ends, and

• the Ethernet cable is not damaged. Verify this by trying a different Ethernet cable.

If problems persist, you may contact Buffalo Technology’s technical support. See pages 66 and 67
for technical support contact information.

TeraStation Quick Setup

8

Installing Software

Insert the TeraNavigator CD into your computer’s CD-ROM drive.

On a PC, setup should automatically launch. If it does not, manually
launch setup.exe by pressing Start and selecting the Run... option.
When the Run dialog opens, type d:\setup.exe (where d is the drive
letter of your CD-ROM drive). Press OK to continue.

If you are installing the software on a Mac, open the CD and click
TeraNavigator to begin installation.

9

TeraNavigator Setup

Press the Begin Installation button to begin.

If you’re installing on a PC, click on Connect this PC to
TeraStation (the green, lower button). Mac users can skip this

step.

Click Next to step through the installation.

10

TeraNavigator Setup

Continue pressing Next to step through the installation.

When installation is complete, you may close the installation
window.

11

Two new icons will be on your desktop: Shortcut for TS-TeraStation_
name and Buffalo NAS Navigator.

Clicking Shortcut for TS-TeraStation_name takes you directly to the
folders on your TeraStation. Share is the main folder that you can
put les and folders in. Info contains a copy of your user manual.

The Buffalo NAS Navigator icon opens the TeraStation’s client utility.
Turn to page 67 for more on using the NAS Navigator client utility.

Using your TeraStation with a Windows PC

12

To Access TeraStation Data from a PC:

Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already congured on
your TeraStation, and you can create additional shares on page 41. To start using your TeraStation,
you can either click on the Shortcut for TeraStation on your desktop, or you may just use drive T in
My Computer, which setup has mapped to the default share in your TeraStation.

Accessing TeraStation Data from your PC

13

You can map additional driveletters to shares on your TeraStation.

From the Start menu, select Run.... Enter your TeraStation’s

hostname (you can get it from the NAS Navigator utility) or IP address.

Press

OK.

Your TeraStation should open. “Share” is a data folder in your
TeraStation by default. “Info” contains your user manuals. If you
have created other folders, they will be visible here too. You can map
drive letters to any of these folders.

Accessing TeraStation Data from your PC

14

From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive:
pull down menu. To specify the folder to map, either nd it with Browse or enter \\TeraStation_
Name\share_name in the Folder: eld, where TeraStation_Name is your TeraStation’s hostname
and share_name is the name of a folder on your TeraStation. Check the Reconnect at logon checkbox
to have Windows connect to this mapped drive everytime it starts. When nished, press the Finish
button. Your share is now mapped to a drive letter.

Accessing TeraStation Data from your PC

15

After installing the TeraNavigator software, your Mac will have two
new icons on the desktop.

The Share folder is the main folder that you can put les and folders

in.

NAS Navigator is the TeraStation’s client utility.

Clicking Share opens the main folder on your TeraStation. You can
put les and folders in Share as though it were any other hard drive
connected to your computer.

The NAS Navigator icon opens the TeraStation’s client utility. See
page 67 for more on using the NAS Navigator client utility.

Using your TeraStation with a Mac

16

You can manually add TeraStation Shares
(folders) to your desktop by adding them to the
Mac’s server list. Begin by clicking Go, and
then choose Connect to Server.

Accessing TeraStation Data from a Mac

In the Server Address eld, enter your
TeraStation’s IP address in the form smb://
ipaddress (where “ipaddress” is your
TeraStation’s IP address), and click Connect.

If you don’t know your TeraStation’s IP
address, see page 18.

17

Select Guest and click on Connect. Note: If you have congured share
permissions on your TeraStation, select Registered User and enter your
Registered User credentials.

Accessing TeraStation Data from a Mac

Select the volume that you want to mount, such as share or share-mac,
from the list of folders on the TeraStation.

The share will open. A link to the shared folder will appear on your
desktop.

18

If you don’t know your TeraStation’s IP address, there are

several ways to get it.

One simple method is to use the NAS Navigator client utility
(included on your CD) to nd your TeraStation(s). Just click
on the tab for your TeraStation and you’ll be able to read its IP
address. See page 67 for more on the client utility.

You can get the TeraStation’s IP address from the LCD display
on the front of the TeraStation as it boots up.

You can always get the TeraStation’s IP address from your
router’s conguration utility. Many Buffalo routers list this
information on the Client Monitor page, as shown to the right.
Consult your router’s documentation for instructions on
identifying the TeraStation’s IP address.

Accessing TeraStation Data from a Mac

19

TeraStation Expansion

TeraStation Pro has two USB 2.0 ports on the rear. These ports can be used for adding external
USB Hard Drives or UPS systems. TeraStation will share connected USB storage devices, allowing
everyone on the network to use them. Up to two external USB hard drives may be added to
TeraStation Pro. To connect a USB hard drive or UPS to TeraStation, simply plug it into one of the
USB Ports.

You may plug in additional USB hard drives to either of the USB ports on your TeraStation. See
page 35 for setting up your USB hard drive on the TeraStation. Page 50 shows you how to set up
TeraStation to backup to a USB Hard Drive.

See page 55 for more information on using the TeraStation with a UPS.

20

Power Button – Press and release the Power Button
to turn the TeraStation on. Hold it down for three
seconds to turn the TeraStation off.

Hard Drive Access – The Access LEDs will blink
green when the associated hard drive is accessed.
During startup, it’s normal for all the lights to
blink.

Hard Drive Cage – The tubular lock prevents
physical access to hard drives when locked. See
page 71 for information on replacing hard drives.

TeraStation Layout

21

The Status LCD can be congured to
display specic TeraStation information.
Please see page 62 to congure the
various display options.

INIT Button – The INIT button
restores your TeraStation to factory
default settings. See page 62 for more
information on using the INIT button. It’s
located on the underside of the display,
and only accessible while the door is

open.

TeraStation Layout

22

UPS interface – An Uninterruptable Power Supply can use this serial
port to safely shut down your TeraStation in the event of a power failure.
This interface is non-LPS. DP-1, DP-1P, DP-2, or DP-2P cables may be
used to connect to the UPS. The TeraStation Pro also supports many USB
Uninterruptable Power Supplies.

10/100/1000 Mbps Ethernet Port – Use this port to connect your
TeraStation to a switch, a router, or another computer. The port is
autosensing, so either a conventional Ethernet cable or a crossover
Ethernet cable may be used.

USB Ports – TeraStation offers two USB 2.0/1.1 ports for adding external
drives or UPSs.

TeraStation Layout

23

Advanced Settings

The Conguration GUI may be accessed at any time
by typing the IP address of your TeraStation into
the URL bar of a browser running on a computer
connected to the same network as the TeraStation.
This works perfectly with OS X, Linux, and other
non-Windows PCs.

You may also open the Conguration GUI from
NAS Navigator by clicking on Setup and choosing

Conguration Settings.

The Configuration GUI

24

This login prompt will appear. Enter admin for the user name. Until you change it, the password
for the admin account will be password. Press the OK button when nished.

User name: admin
Password: password

See page 47 to change your password.

If this login prompt does not appear,
your DHCP server may not be
functioning correctly. If DHCP is
disabled, you may re-enable it, or verify

that the TeraStation’s IP Address is in the same range as that of your PC.

Note: Pages 67 and 68 describe how to congure the TeraStation with a Static IP Address.

Advanced Settings

25

Welcome to the conguration GUI for the TeraStation! Bookmark this page in your browser so it
can be easily accessed for future conguration changes. If the TeraStation’s IP Address changes,

you will need to recreate the link. You can also get here by typing http://TeraStation_Name into a
Web browser, where TeraStation_Name is the name of your TeraStation.

You are now at

Home. Notice that the Home button is lit up in yellow. You can navigate this menu
by clicking on the buttons at the left of the screen. Here at “Home”, you can see basic information
about your TeraStation’s current conguration. You may close this screen by clicking Logout at the
bottom left, or just by closing the browser window. If you have lost your TeraStation, clicking I’m
here! at the bottom left will cause it to beep, making it easier to nd.

Advanced Settings

26

You may modify your TeraStation’s hostname
and description under Hostname Setup.
A friendly, easy-to-remember name (e.g.
“TeraStation”) is recommended.

Make sure that the date and time are correct

in

Date and Time Setup. To synchronize time
settings with those in your computer, press
Use Local Time. To have your system time
automatically set by an NTP server, enable NTP
Server and enter an IP Address for the NTP
server (e.g. 192.43.244.18) or use the supplied
default NTP server.

Ensure that both the Display Language and the

Windows Client Language are set to languages

that you’re comfortable with.

Once desired elds have been completed, press
the Apply button.

Advanced Settings

Basic

27

Advanced Settings

Network (IP Address Properties)

In most networks, TeraStation will get its IP
Address automatically from a DHCP server.
You may disable DHCP here. If DHCP is
disabled and an IP Address is not set manually,
it will default to 192.168.11.150. The
TeraStation’s IP Address, Subnet Mask, Default
Gateway Address, and DNS Server address
may all be entered manually under IP Address

Properties.

Ethernet Frame Size may also be set manually

on this page. Only use JumboFrame settings
when operating in a Gigabit environment where
all other clients support the same JumboFrame

setting.

Click Apply after making any changes.

28

Advanced Settings

Network (Workgroup/Domain)

If you are unfamiliar with Domain/Active Directory
networking, then please leave the Network Type selected as
Workgroup and Workgroup Name set to Workgroup.

To make your TeraStation a member of a workgroup or
domain, enter the appropriate information into the elds
on this page and click Apply. Do not select Domain
unless you have a Windows Server Domain Controller on
your network. Please leave the network type selected as
Workgroup unless you are a network administrator or have
been instructed to do so by one.

NOTE: If using Domain, TeraStation must be added as a
member computer in the Domain Server.

Domain & Active Directory Authentication integrates the TeraStation Pro with Windows Domain and Active
Directory Servers. The TeraStation Pro participates as a member device in the Domain and Active Directory
networks, allowing the TeraStation to use Users and Groups that reside on the Domain or Active Directory
System. If Active Directory is used, then the TeraStation will automatically receive update information from
the domain controller(s). To congure the TeraStation Pro on an Active Directory network, you must have
the Domain Administrator login credentials. To congure TeraStation Pro in a Windows Domain or Active
Directory environment, please select Domain as the Network Type. Enter the Domain Name and Domain
Controller into the appropriate elds. In an Active Directory environment, check the Active Directory Domain
checkbox and ll in the remaining elds. The Authentication Setup elds will be automatically lled out, so
no input is needed there. Once you have nished, press Apply.

29

Advanced Settings

Disk Management (Drive Properties)

This page shows the current properties of your hard drives
and RAID Arrays. To change these settings, click on RAID

Setup at left.

30

TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four
hard drives in your TeraStation. RAID may be congured several ways:

RAID 0 - All four drives are combined into one large, fast drive, giving the maximum capacity for

your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity
of the TeraStation with no data used for redundancy. RAID Spanning is fast and efcient, but with
no redundancy, if one hard drive fails, all data on the TeraStation is lost.

RAID 1 (mirroring) - Hard drives are arranged in mirrored pairs. Each half of the pair reads and

writes exactly the same data. This costs you half the total capacity of the array, but provides
excellent redundancy. If a hard drive fails, the mirror continues to supply data, so you may work
on normally. You may replace the damaged or defective drive at any time, and normal RAID 1
mirroring will then be automatically restored.

RAID 5 (parity) - All drives in a RAID 5 array reserve part of their data space for parity information,

allowing all data to be recovered if a single drive fails. The parity information takes up about one
hard drive’s worth of space, so if you set up all four drives in the TeraStation as a RAID 5 array,
your usable capacity will be about 3/4 of the total capacity of the TeraStation. This is how your
TeraStation is set up out of the box.

RAID 10 - Combines RAID 1 and RAID 0 for a fast, secure array. Half of the TeraStation’s total

capacity is used for redundant information.

Buffalo Technology recommends RAID 5 for its excellent balance of efciency and security.

Note on RAID Arrays

31

Advanced Settings

Disk Management (RAID Setup)

This page shows your current RAID arrays. You may delete
old arrays or create new ones by clicking on the underlined
RAID Array # under RAID Array Conguration.

The RAID Scanning Settings set a specic time for the
TeraStation to scan and inspect its RAID arrays. It is
recommended to set a time where the TeraStations
usage will be minimal (perhaps the middle of the night).
TeraStation will be signicantly slower while the RAID
scan occurs. Begin Immediate RAID Scan species the
TeraStation to run a RAID Scan immediately.

You may also disable RAID Array Error Detection Response from this page. Normally, this is set to
automatically shut down the RAID array when an error is detected. Though it is not recommended,
you may disable that behavior by selecting Disable.

NOTE: TeraStation has four internal hard drives. Before creating a new RAID array, you may have
to delete one or more pre-existing RAID Arrays to clear up the hard drives for your new one. This
will destroy all data currently on the disks, so back up any important data before deleting RAID
arrays. Whether you want to clear out an old array or create a new one, begin by clicking on the
array’s underlined RAID Array #, under Name.

32

Advanced Settings

Disk Management (RAID Configuration)

A congured RAID array may be deleted by pushing the Delete
RAID Array button. This will free up all hard drives listed under

Disk Structure.

You will need to enter a conrmation number from the screen
before the RAID array will be deleted.

33

Advanced Settings

To congure an uncongured array, begin by double clicking on
the array you want to congure, e.g. “RAID Array 1”.

Choose your RAID mode under RAID Settings and put checks
next to the hard disks you want included in the array under
Disk Structure. Click Setup RAID Array when ready. It may take
several minutes to complete setting up the RAID array. When
it’s nished, a Disk Check will run.

34

Advanced Settings

Disk Management (Disk Check)

When RAID Conguration is done, a disk

check will run automatically. This may take
several hours to complete. Performance of the
TeraStation will be slower than normal while
the disk check is running.

35

Advanced Settings

Disk Management (RAID Configuration)

You’ll see this screen when your new
RAID Array is completely congured.
Click on Shared Folders and turn to
page 41 to begin setting up shares on

your TeraStation.

36

Advanced Settings

Disk Management (USB Settings)

If you’ve plugged an external USB hard
drive into one of the USB ports on your
TeraStation, you may set it up from this
page. Click on its name under USB
Disk Setup to begin.

37

Advanced Settings

Disk Management (USB hard drive setup)

From here you can see your USB hard

drive’s setup information. If the hard drive’s
information isn’t displayed properly, try
restarting your USB hard drive and then
restarting your TeraStation. Some USB
hard drives must be reformatted from within
TeraStation before they can be assigned
shares. Press Format USB Disk, or choose
Disk Format from the left-side menu, to begin
reformatting your USB hard disk. Turn to
page 39 for more information on reformatting
disks. Turn to page 40 to set up shares on
your USB hard drives.

38

Disk Management (Disk Check)

To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive
or array that you want to check from the Target dropbox and click the Start Disk Check button.
Performance will be slower while the disk check is running.

Advanced Settings

39

Disk Management (Disk Format)

To format a hard drive or array, select it from
the Target Disk drop box. Choose the le
system desired from the File System dropbox
(internal drives can only be formatted with XFS).
Note that FAT32 has a 2 gigabyte single le size
limit. If you choose FAT32 for your le system,
you will not be able to store single les larger
than 2 gigabytes on the drive. Use of the XFS or

EXT3

le systems is recommended. Press Select

Target Disk when done.

Depending on the size of the target hard disk or
array, a Disk Format may take several hours to
complete. Performance will be slow during the
disk format.

Advanced Settings

40

Advanced Settings

Shared Folders

To add new shares to your TeraStation, select Shared Folders from the left side menu, and then
click the Add button.

To delete a share or shares, check the checkbox next to the shares you’d like to delete, and press
the Delete button. Deleting shares will remove the share and erase all of the les and folders
inside that share.

41

Advanced Settings

Add a new Shared Folder

To add a new shared folder, enter a name for it
in the Shared Folder Name box and choose which
Disk Space it will reside in. You may also choose
which operating systems and features the share
will support by putting the appropriate checks next

to

Shared Folder Support, and whether the share
supports the Recycle Bin by putting a selecting
Enable or Disable. Enter a Shared Folder Description
and a Remote Backup Password if desired. Click
Apply to build the new shared folder.

Appletalk support is available for use with legacy
Macs. Checking “Apple” by Shared Folder Support
enables Appletalk, letting you use your TeraStation
with older Macs. This gives you all of Appletalk’s
limitations, including a 2GB maximum lesize and
a 32 character limit for lenames. If a folder with
AppleTalk enabled is accessed from a modern OS
through smb, these limitations will not apply.

Remote Backup Password will set a password on this

share for other TeraStations who want to use it as a remote backup target. This password will
not affect users attempting to access the share; it only pertains to remote TeraStations trying to
access this share for backup tasks.

42

Advanced Settings

Shared Folders (Access restrictions)

To use Access Restrictions for a share, select
Enable.

Highlight groups or users in the All Groups/
Users column and use the left-pointing arrow

buttons (located just to the left of each box) to
move individual groups or users from the All
Groups/Users column to the Read Only box (if
you want to give them read access only) or all
the way to the Writable box, if you want to give
them full access to the share. Right-pointing
arrows will move highlighted users or groups
back to the right.

Click Apply when you have your groups and
users in the appropriate boxes.

To set up new groups and users, see pages 45
and 46.

43

Advanced Settings

Shared Folders (Service Setup)

To allow FTP Access to TeraStation, choose Enable for FTP Server. To enable legacy AppleTalk
support, choose Enable for AppleTalk Protocol.

FTP Server Info: Enabling the FTP Server will allow users to connect to shares via FTP protocol.
Their username and password is used for their login credentials, and they will only have access to
shares that have read-only or writeable access to on the TeraStation. The network administrator
of your network may need to enable trafc on port 21 to the TeraStation for FTP to work over the
Internet.

Click the Apply button to set up these services.

44

Advanced Settings

Shared Folders (DFS Setup)

To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and
click the Apply button.

45

Advanced Settings

Group Management

Groups allow for easier management of permissions
in some networks, specically networks with a lot of
users in different departments.

To

Delete a group, put a check next to its name and

click Delete. To add a group to your TeraStation, click

Add.

Add a name and a description to the Add New
Group elds. Put checks next to each Member User

that you want to be part of the group. Click Apply
when your group is set up the way you want it.

Active Directory and Domain Groups are not shown
here but are available under Share Management.

Members can be added or removed from a group
at any time by editing the group. This is done by
clicking on the Group name on the main Group

Settings page.

46

Advanced Settings

User Management

TeraStation is precongured with two users,
admin and guest, out of the box. The admin
and guest user accounts cannot be deleted. To
delete any other user, put a check next to their
name and click Delete. To add a new user, click

Add Local User.

The Add New User dialog will appear. Enter a
User Name, Password, and User Description for

the new user and click the Apply button. If a user
will be accessing the TeraStation from a Windows
95/98 computer, their password should be 15
characters or less. Mac OS 8 and OS 9 users’s
passwords should be 9 characters or less.

A Domain User List will be displayed if the
TeraStation Pro is a member of a Domain or
Active Directory environment.

47

Advanced Settings

User Management (changing passwords)

To change an account’s password, click on the
name of the account under User Settings. Note:
if a user name and password are used to log into
a user’s windows computer or domain, the same
user name and password should be used when
creating the user’s account on the TeraStation, or
problems accessing shared folders may occur.

Enter the desired new password in both boxes
and click Apply.

48

Advanced Settings

Troubleshooting Multiple Shares

When accessing multiple shares to a Windows
PC, you may see this error message.

This is caused by having multiple shares to the

same resource using different login credentials.
The error occurs when connecting to at least one secure, restricted share. Due to a constraint in
Microsoft Windows, only one set of login credentials can access or map drive letters for a network
resource such as the TeraStation. As such, only one username and password can be used while
mapping drives to a PC. If unsecure, unrestricted shares are mapped and then an attempt to map
a secure, restricted share is made from the same PC, then this error will occur. To prevent this,
you must create all mapped shares using the same login and password information. Please follow
the steps on the next page to remedy this problem.

49

Advanced Settings

Mapping Multiple Shares

When mapping any share, select the Connect using a different
user name option. A login and password prompt will appear.

Use the username and password required by any secure,
restricted shares for all shares. All mapped shares on a
single PC must use the same username and password!

If only unrestricted shares are being mapped, then it’s not necessary to set a username and
password for shares. Multiple mapped drives to unrestricted shares can exist without a username
or password as long as no restricted, secure shares are mapped. If an unrestricted share and a
restricted share are being mapper or accessed, use the restricted username and password for the
unrestricted share login by using the Connect using a different user name option. This will allow a
Windows PC to access both shares without any problems.

50

Advanced Settings

Disk Backup

To create a backup job, click on a Job Number.

The Edit Backup Job dialog will appear.

51

Advanced Settings

Disk Backup (Edit Backup Job)

A Backup Job can run regularly on a daily or weekly
schedule, or immediately by appropriate choices in
the Backup Job Schedule eld. Date and Time for
the backup may be entered, and Encryption and

Compression enabled or disabled. Enable Overwrite
Backup to have each scheduled backup write over the

previous backup, or Differential Backups to backup
only les changed since the previous backup.

Select the folder to be backed up from the Local
Backup Shared Folder dropbox, and the destination
for the backup les from the Destination Backup
Shared Folder dropbox. The destination folder may
be on a USB drive attached to the TeraStation, or
another TeraStation on the network. Click on Select
to approve the backup targets.

Click the Apply button when your backup job is set
up the way you want it, or Clear Job to stop a job
from running again.

52

Advanced Settings

Disk Backup (TeraStation List)

The TeraStation list shows other TeraStations in your network that you can congure network
backups to.

Press

Refresh to get a list of TeraStations on your network.

53

Advanced Settings

Disk Backup (Add TeraStation)

To add a remote TeraStation to your network, enter its numerical IP Address in the Remote
TeraStation IP Address eld and click the Add to List button. For remote TeraStation backups,

make sure both rewalls are congured to allow trafc in and out of their networks.

Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873
for backups with no encryption.

54

Advanced Settings

Maintenance (Notification)

If your TeraStation is remotely managed, you

may choose to receive nightly status reports

and be notied of any disk events by email.

To set this up, enable Mail Notication and

enter the IP Address of your SMTP server*

in the SMTP Server Address eld. Select a

Subject line for the emails (i.e. “TeraStation

Status Report”) and enter the email address of

each person you want to receive notication

emails into a Recipient Mail Address eld.

* SMTP server must be an open type server. Currently, there’s no provision for entering a
username or password.

55

Advanced Settings

Maintenance (UPS Settings)

You may enable Synchronize with UPS
and UPS Shutdown Conditions from this
page. Consult your Uninterruptable
Power Supply’s documentation for further
information about setting up your UPS
system.

Buffalo Technology recommends the use
of APC SmartUPS Serial Uninterruptable
Power Supplies. Other UPSs may use
different pin congurations. Compatibility
cannot be guaranteed with other UPSs. See
page 56 for more on the TeraStation’s UPS

serial port.

56

Advanced Settings

Maintenance (UPS Settings)

This is TeraStation’s serial port pin
assignment for serial UPS products.

57

Advanced Settings

Maintenance (Alert Settings)

Alerts can be congured on the TeraStation to make audible noises when a problem is detected.
Along with the audible noise, alert emails will be sent out if Mail Notication was properly congured.
Please select the features you would like to receive an audible sound alert from and then press the
Apply button.

58

Advanced Settings

Maintenance (Status LCD)

The Status LCD Setup allows conguration for

the LCD display on the front of TeraStation.

Please select the type of information that the

front panel should display from the LCD Display

Items. Automatically Switch LCD Items tells

the TeraStation to cycle through the selected

display items every 10 seconds. Disabling this

feature means the LCD display does not cycle,

and it will stay on the same display item until

the Display button on the front of TeraStation

is pressed. The LCD screen and green LED

buttons brightness can be controlled via their

respective settings. Press the Apply button once

all of the settings have been congured.

59

Advanced Settings

Maintenance (Syslog Transfer)

Check Enable to allow system logs to be

transferred. Press Apply once all of the

settings have been congured.

60

Advanced Settings

Maintenance (Shutdown)

From the Shutdown page, press
Apply to shutdown TeraStation. This

has the same function as holding
down the power button on the front
of TeraStation, but may be done
remotely. Turning on the TeraStation
after a shutdown requires a
physical button push on the front of
TeraStation. The Restart Now button
simply reboots the TeraStation,
bringing it back to functionality after
about 120 seconds.

61

Advanced Settings

Maintenance (Initialization)

Initialization is a reset procedure that restores
all settings back to the default, out of box,
conguration. All conguration, users, groups,
and backup jobs are lost, but actual data and
shares on the hard are NOT lost. If you want
all data to be erased, reformat the drive.

Specify whether the TeraStation shall keep its
administrator password after a initialization
or whether the password should be reset to
the default password (default password is
password). Press the Apply button once you
make the selection.

Press the Restore button to begin the initialization process; this will restore all settings to factory
defaults but will NOT erase the data on the hard drives. Start Disk Formatting begins a complete
disk format that will erase all information on the TeraStation’s internal hard drives. This cannot
be undone.

62

System Status (System Information)

This page shows you the System Information for your TeraStation.

Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Pro.
These must be executed from a Windows PC on the same network. Your router, switch, or hub
should pass through ports 8873 and 22939 for this to work (most do).

63

Advanced Settings

System Status (USB Details)

This page shows you details on USB hard drives and UPSs plugged into your TeraStation.

64

Advanced Settings

System Status (Drive Properties)

This page shows you the properties of all hard drives and
RAID arrays in and attached to your TeraStation.

65

Advanced Settings

System Status (Network Information)

This page shows you the System Information for your network connection.

66

System Status

Log Information

This page lets you save or display system log information. Choose the log you want from the Log
Type dropdown and click Save. The dialog will let you save or display (“Open”) the logle.

67

TeraStation Client Utility

This is the TeraStation Client Utility. Installed
on your PC, it allows you to access each of the
TeraStations on your network. Click Refresh
List to get tabs for each of your TeraStations.
Each tab shows the Host Name, Workgroup, IP
Address, and Subnet Mask of the associated
TeraStation, as well as the version of rmware
it’s running.

With a TeraStation’s tab selected, you can click
on the View Shares button to go directly to its
root share. Clicking the Setup pulldown menu
and selecting Browser Management takes you
to the conguration GUI. And clicking Setup
and choosing Modify IP Address takes you to
the following screen . . .

68

TeraStation Client Utility

IP Address Setup

Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to
acquire them automatically from a DHCP server. You’ll need the administrator password to use
this screen. Press OK when you’re done.

69

If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of

any of the Web-Based conguration screens. Run a Disk Scan in the event of this error. If that
does not resolve the problem, a format is recommended. Formatting the drive will delete all of the
data on it, so back up any data you can before formatting. Finally, if none of the above solutions
help, then please contact Technical Support (see pages 76 and 77 for Technical Support contact
information).

Troubleshooting

70

Error Code Description Alert Sound
E00 MPU error: Main MPU is not responding. A
E01 Error on DRAM DATA LIN A
E02 Error on DRAM ADDRESS LINE A
E03 Error on RTC CHIP A
E04 Failed to load kernel (FLASH error) A
E10 UPS AC LINE FAIL Error B
E11 FAN Error: Fan rotation speed is low or fan is stopped. B
E12 Cooling Error: Cooling by fan cannot catch up. B
E13 Error has occurred on RAID Array x. B
E14 Cannot mount RAID Array x. B
E15 Not Used
E16 Cannot nd HDDx. B
E17 Cannot communicate with RTC chip (IC12). A
E18 Cannot communicate with SATA chip (IC1). A
E19 Cannot communicate with SATA chip 2 (IC2) A
E20 Cannot communicate with USB chip (IC5) A
E21 Cannot communicate with Ethernet chip (IC13) A
E22 Cannot mount HDDx B
E23 HDDx faulty (HDDx is excluded from raid because of errors) B

DIAG LCD Codes:

Troubleshooting

71

Replacing a Hard Drive

Turn the key counter-clockwise to open drive door.

Squeeze the tabs gently and swing
the tray latch upward.

The hard drive tray will now slide out.

72

73

Gently push down on the two tabs to release the plug.

Lower the drive carefully to the work surface.

74

Pull the plug straight out to
remove the drive.

To remove the hard drive from
its cage, set the assembly on a
soft surface and remove these
four screws.

75

Install a new hard drive by doing the same steps in reverse order:

Begin by screwing the new hard drive into the cage.

Plug the power/data connector into the hard drive.

Slide the hard drive cage back into the TeraStation.

Press the latch down to lock the hard drive cage in place.

76

Technical Specifications

LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T

Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX

4B/5B,

MLT-3;10BASE-T Manchester Coding

Access Media: CSMA/CD

Media Interface: RJ-45

USB Standard: USB 2.0
Hi-Speed (HS)
Full-Speed (FS)
Low-Speed (LS)

USB Connector: USB A Connector (2)

Data Transmission Speed: Max: 480 Mbps (HS Mode)
Max: 12 Mbps (FS Mode)

UPS: UPS Compatible (Serial/USB connection)

Power Consumption: ~56W (Varies based on size)

Dimensions: 6.7” x 9.3” x 12.2” (170 x 235 x 310 mm.)

Weight: ~15.8 lb. (7.2 kg.) (Weight varies based on size)

Operating Environment: 32° - 95° F; 20-80% non-condensing

77

Contact Information (North America)

Buffalo Technology USA Inc.
4030 West Braker Lane, Suite 120
Austin, TX 78759-5319

GENERAL INQUIRIES

Monday through Friday
8:30am-5:30pm CST

Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: [phone] | Email: sales@
buffalotech.com

TECHNICAL SUPPORT

North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA
and Canada).
Toll-free: [phone] | Email: [e-mail]

78

Buffalo Technology UK Ltd.
176 Buckingham Avenue,
Slough, Berkshire, SL1 4RD
United Kingdom

GENERAL INQUIRIES

Email: [e-mail]

TECHNICAL SUPPORT

Phone (UK only): 08712 50 12 60*
Phone: [phone]
Email: [e-mail]
*Calls cost 8.5p per minute

Technical Support Operating Hours
Monday - Friday (GMT)
9:00 AM - 6:00 PM Monday-Thursday
9:00 AM - 4:30 PM Friday

Contact Information (Europe)

79

Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.

For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:

Buffalo Technology USA Inc.
4030 W. Braker Lane Suite 120
Austin, TX 78759
Attn. GPL Department

Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).

We do not send GPL source in bulk on a DVD. And order conrmation is not required by the GNU General
Public License.

We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.

Sincerely,
Buffalo Technology GPL Department

GPL Information (North America)

80

Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.

For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:

Buffalo Technology Ireland Ltd
Free Zone East, Shannon, Co. Clare
Ireland
Attn. GPL Department

Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).

We do not send GPL source in bulk on a DVD. And order conrmation is not required by the GNU General
Public License.

We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.

Sincerely,
Buffalo Technology GPL Department

GPL Information (Europe)