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TeraStation WSS 5000 User Manual
www.buffalotech.com
35020065-01
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Contents
Chapter 1 Installation ........................................................5
Installation ............................................................................................5
Turning the TeraStation On and Off..................................................10
Installing Antivirus Software ............................................................11
Chapter 2 Opening Windows Storage Server ................12
Opening Windows Storage Server ....................................................12
Chapter 3 Windows Update ............................................14
Windows Update ................................................................................14
Chapter 4 Software ..........................................................15
RAID Builder .......................................................................................15
Chapter 5 Managing your Storage .................................16
Creating Volumes ...............................................................................16
Volume Types ................................................................................................16
Deleting Volumes ..........................................................................................17
Formatting Volumes .....................................................................................18
Creating RAID 5 Volume ...............................................................................19
Creating Mirrored Volume (RAID 1) .............................................................20
Creating Striped Volume (RAID 0) ...............................................................20
Creating Spanned Volume ...........................................................................21
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Creating Simple Volume (JBOD) ..................................................................22
Hard Drive Replacement Procedure .................................................25
Notes ..............................................................................................................26
Hard Drive Replacement Examples .............................................................26
Chapter 6 Various Settings .............................................38
Date and Time Setting ..................................................................................38
Changing the Server Name, Workgroup, and Domain Settings ................38
Changing the Password ................................................................................40
Adding a User ................................................................................................42
Adding a Group .............................................................................................43
Creating a Shared Folder ..............................................................................48
Changing the IP Address ..............................................................................55
Chapter 7 NAS Navigator2 ..............................................56
Chapter 8 Appendix ........................................................59
Diagrams .............................................................................................59
Default Settings .................................................................................61
LCD Display .........................................................................................62
Modes ............................................................................................................62
Errors and Status ...........................................................................................63
Specifications .....................................................................................63
Data Backup ..................................................................................................64
Troubleshooting .................................................................................65
Windows Storage Server Recovery Procedure ................................66
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Notes ...................................................................................................67
Compliance Information ....................................................................67
FCC Warning ..................................................................................................67
CE Mark Warning ...........................................................................................68
Environmental Information .........................................................................68
KC ...................................................................................................................68
BSMI ...............................................................................................................68
CCC .................................................................................................................68
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Chapter 1 Installation
Installation
For Mac OS
If using OS X 10.4 or later, download and install “Remote Desktop Connection Client for Mac 2” from www.microsoft.
com. For OS X 10.3.9, use version 1.0.3 instead.
1 Connect the supplied USB device to your computer. Open the USB device and double-click TSNavi.exe .
TeraNavigator will launch.
Notes:
• If using Windows 2000 or 2000 Server, make sure that write-protection on the USB device is disabled before connecting it. To disable write-protection, slide the switch on the USB device toward the USB connector.
• If “Do you want to allow the following program to make changes to this computer ?” is displayed by Windows 8 or
Windows 7, click Yes. If “A program needs your permission to continue” is displayed by Windows Vista, click Con-
tinue.
• In Mac OS, double-click the disk image “WS5000_SERIES-xxx.dmg” (where xxx is a three-digit number) in the USB
device to mount, and then double-click TeraNavigator in the image.
• Disable your antivirus software and firewall before continuing. You may not be able to install the software if antivirus software or a software firewall are enabled. After you’ve finished setup, re-enable your firewall and antivirus
software.
2 Click Begin Installation.
3 Follow the steps on the screen to connect the Ethernet cable and power cable to the TeraStation and turn it on.
WS5600D
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WS5400D
WS5200D
WS5400R
Notes:
• Use LAN port 1 for initial setup. After setup, you may connect a second cable to LAN port 2.
• Before removing the sticker on the power connector, be sure to read the terms and conditions of the Microsoft
Software License contained in the “ms-license” folder in the USB device.
4 Follow the steps on the screen to install NAS Navigator2.
5 Click Finish.
NAS Navigator2 will open . You can also open it by clicking icon on the Windows desktop or icon in the
Dock on Mac OS.
6 In NAS Navigator2, right-click on your TeraStation’s icon, then select Properties. On the Mac, click the TeraStation’s
icon while holding down the control key, then select Configure.
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7 Click the IP Address tab, enter the desired settings, and click OK.
Notes:
• If you don’t know how to configure these settings, check “Use DHCP”.
• If you are prompted to enter the administrator’s password, enter the TeraStation’s password (it is set to “password”
by factory default).
8 Right-click on your TeraStation’s icon, then click Open Remote Desktop. On a Mac, click the TeraStation’s icon while
holding down the control key, then select Open Remote Desktop.
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Notes:
• If the message “The publisher of this remote connection cannot be identified. Do you want to connect anyway?”
is displayed, click Connect.
• If “The identity of the remote computer cannot be verified. Do you want to connect anyway?” is displayed, click
Yes or Continue.
9 Enter the username and password, then click OK.
Windows Storage Server will open in the remote desktop.
Note: The default username and password are “Administrator” and “password”.
10 Install the Windows Storage Server update program.
The TeraStation must be connected to the Internet.
(1) In Server Manager, click Local Server.
(2) Under “PROPERTIES”, click the status shown in “Windows Update”.
(3) Click Check for updates.
(4) Click Install updates.
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11 Set the date and time.
(1) In Server Manager, click Local Server.
(2) Under “PROPERTIES”, click the item shown in “Time zone”.
(3) In the Date and Time tab, click Change date and time.
(4) Select the current date and time, then click OK.
Note: In the Internet Time tab, click Change settings, then select Synchronize with an Internet time server. The date and
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time can be obtained automatically.
12 Create a shared folder.
See “Creating a Shared Folder” in chapter 6 for details.
13 Change the TeraStation’s password.
See “Changing the Password” in chapter 6 for details.
14 In NAS Navigator2, double-click your TeraStation’s icon. For Mac OS, the TeraStation is mounted as a drive icon on
the desktop, or it is displayed in the sidebar of the Finder.
Note: Never disable the LAN (network device) settings in Windows Storage Server. Disabling the LAN settings will
also disable access to the TeraStation.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on.
Because the TeraStation can be damaged if it is unplugged suddenly without powering it down properly, shut it down
by the following procedure.
1 In Windows Storage Server, point the cursor to the upper-right hand corner of the screen, then click the icon.
2 Click the icon - Shut down.
3 Choose a reason why you want to shut down, then click Continue.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
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Installing Antivirus Software
Installing antivirus software on the TeraStation is strongly recommended.
Connect a USB CD/DVD drive to the TeraStation’s USB port, load the antivirus software CD into the CD/DVD drive, and
install the software.
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Chapter 2 Opening Windows Storage Server
Opening Windows Storage Server
For Mac OS
If using OS X 10.4 or later, download and install “Remote Desktop Connection Client for Mac 2” from www.microsoft.
com. If using OS X 10.3.9, use version 1.0.3 instead.
1 Double-click the icon on the desktop.
NAS Navigator2 will start.
For Mac OS, click the icon in the Dock.
2 Right-click on your TeraStation’s icon, then click Open Remote Desktop. For Mac OS, click the TeraStation’s icon while
holding down the control key, then click Open Remote Desktop.
Notes:
• If two or more LinkStations or TeraStations are connected on the same network, multiple icons will be displayed.
Select the TeraStation that you want to open.
• Click the TeraStation icon to view the IP address and other specific information for the TeraStation.
• If the message “The identity of the remote computer cannot be verified. Do you want to connect anyway?” is
displayed, click Yes or Continue.
3 Enter the username and password, then click OK.
Windows Storage Server will open in the remote desktop.
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The default username and password are “Administrator” and “password”.
Note: Make sure that the same language is configured in “Display language”, “Welcome screen and system accounts”,
and system locale. Configuring different languages for these settings may cause unexpected behavior.
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Chapter 3 Windows Update
Windows Update
For best results, Windows Storage Server should be updated regularly. Use Windows Update as described below.
Note: The TeraStation must be connected to the Internet.
1 In Windows Storage Server, click Control Panel - System and Security - Windows Update.
2 Click Check for updates.
3 Click Install updates.
Follow the instructions on the screen.
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Chapter 4 Software
RAID Builder
RAID Builder is used to modify the RAID array. See chapter 5 for details.
Note: To launch RAID Builder, you must be logged in as the Administrator in Windows Storage Server.
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Chapter 5 Managing your Storage
Creating Volumes
Volume Types
The features of each volume type are explained below.
Notes:
• RAID Builder will be used to create a volume, not the Disk Management options in Windows Storage Server.
• When volumes are deleted or formatted, or the RAID mode is changed, all data stored in that volume is
erased. Before executing these operations, back up any important data.
• In this manual, “recover” means reverting the TeraStation (including the data) to state prior to the drive failure. It
doesn’t refer to reading data from a failed hard drive.
• RAID synchronization will start after changing the volumes. File transfer speed will be slower during it, which will
take about 5 hours per terabyte.
• After a volume is created, unused extra space can’t be added to the volume.
• Some space on each drive is not accessible because it is used by the system. The amount used on each drive is
below.
Drive 1: 50 MB
Drive 2: 50 MB
Drive 3: 100 GB + 150 MB
Drive 4: 100 GB + 150 MB
RAID 5 Volume
The unallocated areas of three or more hard drives are used as a single array.
If one drive in a RAID 5 array fails, data on the array can be recovered after the failed drive is replaced. However, if two or
more drives fail, all data is lost.
*Available for WS5600D, WS5400D, and WS5400R series TeraStations.
*
Mirrored Volume (RAID 1)
The unallocated areas of two drives are combined into a single RAID 1 array.
Because the same data is written to both drives simultaneously, if one drive fails, data can be recovered from the other
drive. If both drives in the array fail, data cannot be recovered.
Striped Volume (RAID 0)
The unallocated areas of two or more drives are combined into a single RAID 0 array. However, data cannot be recovered
if a single drive fails.
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Spanned Volume
The unallocated areas of multiple hard drives are joined to create a single logical volume. This allows various drive
spaces to be combined efficiently. However, data cannot be recovered if even a single drive fails.
Simple Volume (JBOD)
The internal hard drives of the TeraStation are each used as individual drives. If a hard drive fails, the data on the failed
hard drive cannot be recovered.
Deleting Volumes
An unallocated area on a drive is required to create a volume. If there are no unallocated areas, create one by deleting an
existing volume.
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Disk Management.
3 Right-click the volume that you want to delete, then select Delete Volume.
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Formatting Volumes
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Disk Management.
3 Right-click the volume that you want to format, then select Format.
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Creating RAID 5 Volume
1 In Windows Storage Server, click Launch RAID Builder.
2 (1) Select Create RAID array.
(2) Select RAID 5 from RAID structure.
(3) Select three or more drives.
(4) Click OK.
Note: Example:
• For a configuration with drive 1 (50 GB), drive 2 (80 GB), drive 3 (58 GB), and drive 4 (100 GB), the usable space on
the RAID volume will be (50 GB × 4 drives) × 3/4 = 150 GB.
• For “n (1 to 4)” identical hard drives in a RAID 5 array, the available space is (n-1)/n times the total drive space.
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A RAID 5 volume will be created. Next, create a shared folder on the volume as described in chapter 6.
Creating Mirrored Volume (RAID 1)
1 In Windows Storage Server, click Launch RAID Builder.
2 (1) Select Create RAID array.
(2) Select Mirrored (RAID 1) from RAID structure.
(3) Select two drives.
(4) Click OK.
Note: Example:
For a configuration with drive 3 (58 GB) and drive 4 (100 GB), the usable space on the mirrored volume will be 58 GB.
A mirrored volume will be created. Next, create a shared folder on the volume as described in chapter 6.
Creating Striped Volume (RAID 0)
1 In Windows Storage Server, click Launch RAID Builder.
2 (1) Select Create RAID array.
(2) Select Striped (RAID 0) from RAID structure.
(3) Select two or more drives.
(4) Click OK.
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Note: Example:
For a configuration with drive 1 (50 GB), drive 2 (80 GB), drive 3 (58 GB), and drive 4 (100 GB), the usable space on the
mirrored volume will be 50 GB × 4 drives = 200 GB.
A striped volume will be created. Next, create a shared folder on the volume as described in chapter 6.
Creating Spanned Volume
1 In Windows Storage Server, click Launch RAID Builder.
2 (1) Select Create RAID array.
(2) Select Spanned from RAID structure.
(3) Select two or more drives.
(4) Click OK.
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Note: Example:
For a configuration with drive 1 (50 GB), drive 2 (80 GB), drive 3 (58 GB), and drive 4 (100 GB), the usable space on
the RAID volume will be 50 GB + 80 GB + 58 GB + 100 GB = 288 GB.
A spanned volume will be created. Next, create a shared folder on the volume as described in chapter 6.
Creating Simple Volume (JBOD)
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Disk Management.
3 Right-click the unallocated area, then select New Simple Volume.
4 Click Next.
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5 Enter the volume size that you want to create, then click Next.
6 Select Assign the following drive letter, then click Next.
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7 Select Format this volume with the following settings and Perform a quick format, then click Next.
A simple volume will be created. Next, create a shared folder on the volume as described in chapter 6.
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Hard Drive Replacement Procedure
Hard drives in the TeraStation show a green status LED during normal operation. When a drive fails, its error LED will
glow red.
1. Error LED
Red:
A hard drive in the TeraStation has failed.
2. Status LEDs
Green:
Normal operation.
Flashing red:
If you need to remove a drive whose status LED is flashing red, either shut down the TeraStation, or dismount the drive
in RAID Builder. Once the TeraStation is shut down, or the drive is dismounted, then it is safe to replace the drive.
Glowing red:
If a drive’s status LED is glowing red, the drive has malfunctioned and may be hot-swapped.
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Notes
• Do not unplug a drive whose status LED is not lit red. If you remove the drive without properly dismounting it, data
may be lost or the TeraStation may malfunction.
• When changing drives, the replacement drive should be a Buffalo OP-HDS series drive of the same size.
• The TeraStation is fragile. Handle it with care. Do not drop or bump the TeraStation.
• Use caution when handling the unit in order to avoid personal injury.
• Never disassemble any parts while you are replacing a hard drive unless instructed to do so in this manual. Any
malfunction or damage caused by disassembling the TeraStation will void your warranty.
• To avoid damaging the TeraStation with static electricity, ground yourself by touching something made of metal
before handling any sensitive electronic parts.
• Do not change the order of the hard drives in the TeraStation. For example, pulling out drive 1 and replacing it with
drive 2 may cause data to be corrupted or lost.
• In a RAID 1 configuration, the boot drive (C:) consists of the first and second hard drives from the top. Do not replace
both of these hard drives at the same time.
• If a hard drive is replaced while saving a file, the file can be corrupted. Be sure that the saving operation is completed
before replacing the hard drive.
Hard Drive Replacement Examples
Note: Note:
If you used Disk Management to mirror the boot drive, the TeraStation will not boot when the drive fails. Follow
the procedure below.
Hard Drive Replacement in Case of Disk Failure Other Than Drive 1 or Drive 2
1 Double-click the icon on the desktop to start NAS Navigator2.
For Mac OS, click the icon in the Dock.
2 Right-click on your TeraStation’s icon, then click Open Remote Desktop. For Mac OS, click the TeraStation’s icon while
holding down the control key, then click Open Remote Desktop.
3 Enter the username and password, then click OK.
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Windows Storage Server will open in the remote desktop.
Note: The default username and password are “Administrator” and “password”.
4 In Windows Storage Server, click Launch RAID Builder.
5 Select Dismount drive, select the hard drive to be removed, and click OK.
6 When the message “The drive is ready to remove.” is displayed, click OK.
The status LED will stop flashing and glow steadily.
7 WS5600D, WS5400D, WS5200D: Open the front cover with the included key.
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8 Push the unlock button of the failed hard drive and swing the lock mechanism out.
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9 Pull out the hard drive cartridge and remove it from the TeraStation.
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10 Insert the new hard drive (sold separately) into the empty slot. Slide the drive in with the locking mechanism open.
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11 Swing the lock back down until it clicks into place.
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12 Replace the front cover.
If the hard drive was replaced while the TeraStation power was turned off, press the power button on the
TeraStation to turn on the power and start RAID Builder by performing steps 1 to 4 on the front page.
13 Select Detect drives, select the new drive, and click OK.
Previously detected drives are grayed out.
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14 When “Drive detected” is displayed, click OK.
15 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
16 Click Disk Management.
17 Right-click the new drive, then select Initialize Disk.
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18 Right-click the initialized hard drive, then select Convert to Dynamic Disk.
A RAID array cannot be built unless the hard drive is converted to a dynamic disk.
19 Select the step depending on your purpose for a created volume.
To create a new volume:
(1) Right-click the new dynamic disk, then select New Volume.
(2) Follow the instructions on the screen to create a new volume.
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To restore a RAID 5 volume (RAID resynchronization):
(3) Right-click the volume labeled “Failed Redundancy”, then click Restore Volume.
(4) When “Select the disk from the following list” is displayed, select the drive to restore, then click OK.
Perform steps (1) to (2) once for each volume that requires RAID resynchronization.
(5) Right-click the volume labeled “Missing”, then select Delete Disk.
To restore a Mirrored volume (RAID resynchronization):
(6) Right-click the volume labeled “Failed Redundancy”, then click Remove Mirror.
(7) When “Remove Mirror” is displayed, select the drive where the mirror will be removed (Missing status), then click OK.
Perform steps (1) to (2) once for each volume that requires RAID resynchronization.
(8) Select the new volume where mirroring will be performed, then select Add Mirror.
(9) When “Add Mirror” is displayed, select the drive where mirroring will be performed with the selected volume, then
click Add Mirror.
(10) When “Disk Management” is displayed, click OK.
Hard Drive Replacement in Case of Disk Failure on Drive 1 or Drive 2
1 Shut down the TeraStation.
2 WS5600D, WS5400D, WS5200D: Open the front cover with the included key.
3 Push the unlock button of the failed hard drive and swing the lock mechanism out.
4 Pull out the drive cartridge and remove it from the TeraStation.
5 Insert the new drive in the empty slot. Slide the drive in with the locking mechanism open.
6 Swing the lock back down until it clicks into place.
7 Close the front cover with the included key.
Press the power button on the TeraStation to turn it on.
8 Open NAS Navigator2 by double-clicking the icon on the Windows desktop or in the Dock if you have a Mac.
9 Right-click on your TeraStation’s icon, then click Open Remote Desktop.
For Mac, click the TeraStation icon while holding down the control key, then click Open Remote Desktop.
10 Enter the username and password, then click OK.
Windows Storage Server opens in the remote desktop.
Note: The default username and password are “Administrator” and “password”.
11 Click Launch RAID Builder on the “Start” menu of Windows Storage Server.
12 Select Repair the mirrored volume of the system area, check replaced hard drive, and click OK.
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13 When “When Drive X will be initialized. Continue?” is displayed, click OK.
It will take about an hour for the mirrored volume to be repaired. You can check the progress of the repair in “Disk
Management”.
14 Select the step depending on your purpose for a created volume.
To create a new volume:
(1) Right-click the new dynamic disk, then select New Volume.
(2) Follow the steps on the screen to create a new volume.
To restore a RAID 5 volume (RAID resynchronization):
(3) Right-click the volume labeled “Failed Redundancy”, then click Restore Volume.
(4) When “Select the disk from the following list” is displayed, select the drive to restore, then click OK.
Perform step 1 and 2 for each volume that requires RAID resynchronization.
(5) Right-click the volume labeled “Missing”, then select Delete Disk.
To restore a mirrored volume (RAID resynchronization):
(6) Right-click the volume labeled “Failed Redundancy”, then click Remove Mirror.
(7) When “Remove Mirror” is displayed, select the drive where the mirror will be removed (Missing status), then click OK.
Perform step 1 and 2 for each volume that requires RAID resynchronization.
(8) Select the new volume where mirroring performs, then select Add Mirror.
(9) When “Add Mirror” is displayed, select the drive where mirroring performs with the selected volume, then click Add
Mirror.
(10) When “Disk Management” is displayed, click OK.
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If a Mirrored Volume Failed to Restore
If a mirrored volume doesn’t restore the first time, try the steps above a second time. If the mirrored volume still cannot
be restored, contact Buffalo technical support for assistance.
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Chapter 6 Various Settings
Date and Time Setting
1 Click the time in the system tray of Windows Storage Server.
2 Click Change date and time settings - Change date and time, select the current date and time, and click OK.
Note: In the Internet Time tab, click Change settings, then select Synchronize with an Internet time server. The date
and time can be obtained automatically.
Changing the Server Name, Workgroup, and Domain Settings
1 In Windows Storage Server, right-click Computer, then click Properties.
2 Click Change settings under Computer name, domain, and workgroup settings.
3 In the Computer Name tab, click Change.
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4 Enter the computer name, choose domain or workgroup, and click OK.
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Note: The computer name should have 16 characters or less. If more than 16 characters are entered, all characters
from the 17th character on are ignored.
Changing the Password
The default password for the TeraStation’s administrator account is “password”. This is public knowledge, so for security,
you should change it immediately. Follow the procedure below to change the password.
Changing the password for the administrator account
1 In Windows Storage Server, navigate to Control Panel - User Accounts - Manage another account.
2 Select a user, then click Change password.
3 Enter the current password (“password”) and a new password (twice).
4 Click Change password.
Changing the password for other accounts
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Local Users and Groups, then double-click Users.
3 Right-click the user whose password will be changed, then click Set Password.
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4 Click Proceed.
5 Enter a new password (twice).
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Adding a User
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Local Users and Groups.
3 Right-click Users, then click New User.
4 Enter the desired settings, then click Create .
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Note: Accounts not belonging to the Administrators group cannot be connected by the remote desktop.
Adding a Group
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Local Users and Groups.
3 Right-click Groups, then click New Group.
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4 Enter the desired settings, then click Create.
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5 Click Advanced.
6 Click Find Now.
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7 Select the users to be registered to the group, then click OK.
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8 Click OK.
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9 Click Close.
Creating a Shared Folder
No shared folders are configured by default. Before using the TeraStation, follow the procedure below to create one or
more shared folders.
1 In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
2 Click Shared Folders.
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3 Right-click Shares, then click New Share.
4 Click Next.
5 Enter the path of an existing folder or a new folder, then click Next.
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Notes:
• Enter “D:\Share” in folder path to create the shared folder for the first time.
• If the message “The system cannot find the specified path. Do you want to create it?” is displayed, click Yes.
6 Enter a name for the share and a description (optional), then click Next.
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7 Check Customize permissions, then click Custom.
8 Choose Everyone, then check Allow for “Change”.
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9 In the Security tab, click Edit - Add.
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10 Enter “Everyone” under “Enter the object names to select”, then click OK.
11 Choose “Everyone”, then check Allow for Modify.
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12 Click OK - OK - Finish - Finish.
13 Click Local Users and Groups in Computer Management.
14 Double-click Users - Guest.
15 In the General tab, uncheck Account is disabled, then click OK.
Notes:
Enable a guest account:
(1) In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
(2) Click Local Users and Groups.
(3) Double-click Users - Guest.
(4) In the General tab, uncheck Account is disabled, then click OK.
Enable access permissions:
(5) In Windows Storage Server, open Administrative Tools, then double-click Computer Management.
(6) Click Shared Folders.
(7) Double-click Shared, then the shared folder.
(8) In the Security tab, click Edit.
(9) From the Local Users and Groups list, add the users or groups that will be allowed access (the groups and us-
ers must be created beforehand). To allow access by all users, add a guest and change “Administrators Access
permission” to “Full Control”.
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Changing the IP Address
Note: If the TeraStation is being used in a domain environment, the IP address cannot be changed by NAS
Navigator2. To change the IP address, the domain environment administrator must change it at the domain server.
1 Right-click on your TeraStation’s icon, then click Properties.
For Mac OS, click the TeraStation icon while holding down the control key, then click Configure.
2 Click the IP Address tab, enter the desired settings, and click OK.
Notes:
• If you don’t know how to configure these settings, check “Use DHCP”.
• If you are prompted to enter the administrator’s password, enter the TeraStation’s password (it is set to “password”
by factory default).
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Chapter 7 NAS Navigator2
NAS Navigator2 is a utility program that makes it easy to display Windows Storage Server, change TeraStation’s IP
address, or check its hard drive in remote desktop. If you installed the TeraStation with the TeraNavigator CD, NAS
Navigator2 was installed automatically.
NAS Navigator2 will run in the system tray when the computer is on.
To launch NAS Navigator2, double-click the icon.
Click your TeraStation’s icon to open a share on the TeraStation and display:
• Total capacity
• Capacity in use
• IP address
• Workgroup
• Subnet mask
• Default gateway
• MAC address
• Firmware version
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Name Description
*
*
Not available for this product (grayed out).
Not available for this product (grayed out).
Assigns all the TeraStation’s shared folders as network
drives. This is available only when a shared folder has
been created.
*
Creates a shortcut to the TeraStation’s shared folder
(share).
Launches NAS Navigator2 in the system tray when
Windows boots.
If an error occurs, an error message will pop up from the
NAS Navigator2 icon in the system tray.
*
Opens the selected TeraStation’s properties window.
Menu
Map Share
Disconnect Share
Map All Remote Shares to Drive
Letters
Create Desktop Shortcut
Launch NAS Navigator2 on
Startup
Display Errors
Properties
Close Closes NAS Navigator2.
Icons: Displays icons.
View
Details: Displays hostname, product name, workgroup, IP
address, subnet mask, and default gateway.
View
Sort by
Select the sort order from following to display when
multiple NAS are found:
hostname, product name, workgroup, IP address, subnet
mask, and default gateway.
Browse
*
Opens the TeraStation’s shared folder.
Refresh Searches for NAS devices on the network again.
I’m here
*
Click to have your TeraStation beep for easy location.
Disabled in domain environments.
Browse Shares Opens the TeraStation’s share folder.
Open Remote Desktop Opens Windows Storage Server in remote desktop.
Displayed when you
right-click a device’s
icon.
Properties Opens the TeraStation’s properties page.
Create Desktop Shortcut
I’m here
Creates a shortcut icon to the TeraStation’s shared folder
(share) on the desktop.
Click to have your TeraStation beep for easy location.
Disabled in domain environments.
*Click on your TeraStation’s icon to display these options.
When NAS Navigator2 is minimized, right-click on the NAS Navigator2 icon in the system tray for the following options.
Name Description
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Browse Shares Opens the TeraStation’s share folder.
Open Remote Desktop Opens Windows Storage Server in remote desktop.
Properties Opens the TeraStation’s properties page.
TeraStation Name
Create Desktop Shortcut
I’m here
Refresh Refreshes list of NAS devices.
Browse Shares Displays NAS Navigator2 window.
Exit Exits NAS Navigator2.
The following tasks may be performed from the TeraStation’s properties window.
Creates a shortcut icon to the TeraStation’s shared
folder (share) on the desktop.
Click to have your TeraStation beep for easy location.
Disabled in domain environments.
Name Description
Remote Desktop Click Open Remote Desktop to open Windows Storage Server.
Check “Use DHCP” to assign an IP address automatically. If there is no DHCP server in
IP Address
the network, you cannot use this function.
Check “Renew IP address” to obtain an IP address from DHCP server.
You can manually enter an IP address, subnet mask, and default gateway.
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Chapter 8 Appendix
Diagrams
WS5600D
WS5400D
WS5200D
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WS5400R
1 Power Button
To power on, connect the power cable and wait for 10 seconds. Then press the power button.
To turn the TeraStation off, follow the instructions in chapter 1. Do not disconnect the power cable without
shutting down the TeraStation.
2 Info LED
If there is a status message, the amber info LED is lit. Check the LCD panel.
3 Error LED
The red error LED is lit when an error occurs. Check the LCD display.
4 LAN1 LED
When LAN port 1 is connected to a network, it is lit green. The light next to LAN port 1 is also lit.
5 LAN2 LED
When LAN port 2 is connected to a network, it is lit green. The light next to LAN port 2 is also lit.
6 LCD Display
Shows the TeraStation’s status, error messages, and other information.
7 Display Button
Switches between the display modes.
You can stop beeping by pressing the button.
8 Function Button
Use for recovery.
9 Drive Lock
Open the front panel with the key to replace hard drives or press the reset button.
10 Reset Button
To shut down and reboot the TeraStation, hold down the reset button.
11 Status LEDs
Green: Normal operation
Flashing red: If you need to remove a drive whose status LED is flashing red, either shut down the TeraStation, or
dismount the drive in RAID Builder. Once the TeraStation is shut down, or the drive is dismounted, then it is safe to
replace the drive.
Glowing red: The malfunctioning drive’s status LED will be glowing red. This drive may be hot-swapped.
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12 Factory Use Only
13 Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB device
into a USB 2.0 port.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives can be connected. USB hubs are not supported.
16 USB 2.0 Port
Compatible Buffalo USB hard drives, USB flash drives, digital cameras, and USB UPS connection can be connected.
USB hubs are not supported.
17 LAN Port 1
Connect the Ethernet cable.
18 LAN Port 2
Second Ethernet port for redundancy or backup. For backup, a second TeraStation may be connected directly.
19 Power Connector
Use the included power cable to connect to an UPS, surge protector, or outlet.
Note: A user license sticker is affixed to the power connector. Before removing the sticker, be sure to read the terms
and conditions of the Microsoft Software License contained in the “ms-license” folder of the supplied USB device.
Removing the sticker constitutes agreement to this license.
20 Fan
Do not block the fan.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED between on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
Default Settings
Administrator’s Name Administrator
Password password
Shared Folders No shared folders are preconfigured.
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Normally, the TeraStation will get its IP
address automatically from a DHCP server on
the network. If no DHCP server is available,
DHCP Client
Registered Group This is not set.
Microsoft Network Group
Setting
RAID Mode
Local Security Policy
For more information, click Local Server in “Server Manager” and check “ROLES AND FEATURES”.
then an IP address will be assigned as
follows:
IP Address: 169.254.xxx.xxx (xxx is assigned
randomly when booting the TeraStation).
Subnet Mask: 255.255.0.0
WORKGROUP
Drive C: A mirrored array using drives 1 and 2
Drive D: A RAID 5 array using all drives
*WS5200D: drive D is a mirrored array using
drives 1 and 2.
Password must meet complexity requirements
is disabled by default.
*
LCD Display
Modes
The LCD display can be cycled through different modes by pressing the display button on the front of the TeraStation.
LCD Message Description
LINK SPEED
Note: When an Ethernet cable is
connected to LAN Port 2, “LINK
SPEED 2” is displayed.
Disk Space Used
Hostname/IP Address
Calendar/Clock
Installed OS
IP Address 2
LINK SPEED
No LINK
LINK SPEED
10Mbps
LINK SPEED
100Mbps
LINK SPEED
1000Mbps
HDD
USED
WS5000xxx
192.168.11.150
DATE TIME
2012/1/1 11:11
Windows Storage Server
2012
NETWORK2
192.168.11.151
Not connected to network.
Connected at 10 Mbps.
Connected at 100 Mbps.
Connected at 1000 Mbps full duplex.
Bar graphs are shown to indicate the used
space for the C, D, E, and F internal drives of
the TeraStation. When a hard drive is full, it is
indicated by “^”.
Displays the hostname and IP address.
Displays the date and time set in the
TeraStation.
Displays the OS installed on the TeraStation.
Displays the IP address of LAN port 2 when
an Ethernet cable is connected to LAN port 2.
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Errors and Status
LCD Message Description Corrective Action
Check that no foreign
objects or dust are
clogging the fan. If any
foreign objects or dust
SYSTEM Error E11
Fan Failure
SYSTEM Error E12
Cooling Failure
HDx Error E16
HDx Not Found
HDx Broken E30
Replace the DISK
SYSTEM I10
TOO HOT !
Operation I12
DEGRADE MODE
RAID I18
ARRAYx Rebuilding
An error occurred in the fan speed.
A rise in the system temperature may have
exceeded the allowable safety value.
Unable to find hard drive X.
An error occurred, so hard drive X was
removed from the RAID array.
A rise in the system temperature may have
exceeded the allowable safety value.
Operating in degraded mode. -
Rebuilding RAID array X.
Note: Transfer speeds are slower during the
rebuilding process.
are found, use a pair of
tweezers, air duster, or
other tool to remove
them. If the error is
displayed again, contact
Buffalo technical support
for assistance.
Do not place objects
in the area around the
TeraStation. Also, move
the TeraStation to a cool
location. Make sure that
the TeraStation’s fan is
working normally.
Hard drive X may be
disconnected or may
have failed. After shutting
down, reinstall the hard
drive.
Replace hard drive X.
Move the TeraStation to
a cool location. Do not
place objects in the area
around the TeraStation.
-
Specifications
Check www.buffalotech.com for information about the latest products and specifications.
Microsoft Windows Storage Server 2012 Workgroup
Installed System
Note: The Microsoft Software License is contained in the ms-license folder in the
supplied USB device. Be sure to read the terms and conditions of this license.
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Interface:
LAN Port
USB Port
UPS Port
Internal Hard Drive
Power Supply AC 100-240 V, 50/60 Hz
Power Consumption
Dimensions (W×H×D) /
Weight
Operating Environment
Compatibility
Supported OS
Transfer speed:
Number of ports 2 ports (supports AUTO-MDIX)
Connector type RJ-45 8-pin
WS5600D, WS5400R:
USB 2.0 Port (Series A) × 2, USB 3.0 Port (Series A) × 3
WS5400D, WS5200D:
USB 2.0 Port (Series A) × 2, USB 3.0 Port (Series A) × 2
D-SUB 9 pin (Male) × 1
Compatible UPS are manufactured by Omron or APC.
Drive C: A mirrored array using drives 1 and 2
Drive D: A RAID 5 array using all drives
*WS5200D: drive D is a mirrored array using drives 1 and 2.
Note: If a hard drive in the TeraStation malfunctions, replace it with a Buffalo
Technology OP-HDS series drive of the same capacity, available from www.buffalotech.
com.
WS5600D: max ~120 W
WS5400D: max ~86 W
WS5400R: max ~140 W
WS5200D: max ~47 W
WS5600D: 170 x 260 x 230 mm; 6.7” x 10.2” x 9.1” (excluding protruding parts)/ ~ 10.5 kg
(23.2 lb.)
WS5400D: 170 x 215 x 230 mm; 6.7” x 8.5” x 9.1” (excluding protruding parts)/ ~ 8 kg
(17.7 lb.)
WS5400R: 430 x 45 x 430 mm; 16.9” x 1.7” x 16.9” (excluding protruding parts)/ ~ 9 kg
(19.8 lb.)
WS5200D: 170 x 170 x 230 mm; 6.7” x 6.7” x 9.1” (excluding protruding parts)/ ~ 4.5 kg
(10 lb.)
Temperature: 5 - 35° C; 41 - 95° F
Environment Humidity: 20 - 80% (no condensation)
Windows and Mac computers with Ethernet interface.
Note: The TeraStation requires an Ethernet connection with your computer for
operation. It cannot be connected via USB.
Windows 8*, Windows 7*, Windows Vista*, Windows XP*, Windows 2000, Windows XP
Media Center Edition (2004 or 2005), Windows Server 2012, Windows Server 2008,
Windows Server 2003, Windows 2000 Server
OS X 10.7, 10.6, 10.5, 10.4, 10.3.9
*32-bit or 64-bit
IEEE802.3ab (1000BASE-T)
IEEE802.3u (100BASE-TX)
IEEE802.3 (10BASE-T)
1000 Mbps Full duplex (auto-negotiation)
100 Mbps Full duplex/Half duplex (auto-negotiation)
10 Mbps Full duplex/Half duplex (auto-negotiation)
*
Data Backup
While using the TeraStation, you may loose your important data due to sudden accidents, hard disk failure, or accidental
misoperation. Back up your data regularly! For best results, back up your data to Buffalo drives like the TeraStation,
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LinkStation, or DriveStation series.
Troubleshooting
If you can’t access your TeraStation:
Typical problems and their causes when you are unable to search using NAS Navigator2 and when the Remote Desktop
screen does not open are described below.
Cause 1. The cables are not connected correctly.
The cables are not physically connected, or there may be a contact defect. Reconnect the AC cable and Ethernet cable
and restart both the computer and TeraStation.
Cause 2. Software running in the background is blocking communication.
Add an exception to your rewall software, or disable the rewall software completely. Turn off any software security suite
that might include a rewall. Try searching again.
Cause 3. Wireless and wired adapters are both enabled.
Disable all adapters except for the LAN adapter connected to the TeraStation.
Cause 4. The LAN cable is defective, or the connection is unstable.
Try changing the hub port or Ethernet cable that you use to connect.
Cause 5. The LAN board, card, or adapter that you are using is defective.
Try changing the LAN board, card, or adapter.
Cause 6. The LAN board or hub transmission mode has not been set.
Change the transmission mode in the LAN board or hub to “10M semi-duplex” or “100M semi-duplex”. Some LAN boards
or hubs may be unable to connect to the network correctly when the transmission mode is set to “Auto Negotiation”.
Cause 7. A network bridge is installed.
If the network has a network bridge that is not being used, remove it.
Cause 8. You are searching from a different network.
You cannot conduct searches beyond the network segment. Connect the TeraStation to the same segment as the
computer performing the search.
Cause 9. TCP/IP is not operating correctly.
Reinstall the LAN adapter drivers.
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Cause 10. “Remote Desktop Connection Client for Mac” is not installed on your Mac.
If using OS X 10.4 or later, download and install “Remote Desktop Connection Client for Mac 2” from www.microsoft.
com. If using OS X 10.3.9, use version 1.0.3 instead.
When TeraStation shared folders suddenly do not open
If the TeraStation shared folder is assigned and used as a network drive, access to the TeraStation may suddenly fail
when the IP address or network group is changed, or for other reasons. When this happens, follow the procedure on the
front page to open the TeraStation shared folder using the supplied NAS Navigator2.
Note: In Mac OS, the TeraStation is either mounted as a drive on the Desktop or is displayed in the Finder.
If you are unable to access the shared folder or the system is unstable
This usually happens because too many software applications are running in Windows Storage Server, causing
a memory shortage. Exit or uninstall some of the software running in Windows Storage Server, then restart the
TeraStation.
Windows Storage Server Recovery Procedure
If Windows Storage Server no longer functions properly, perform recovery using the supplied USB device.
This recovery procedure makes your data erased. Backing up regularly is highly recommended to avoid missing
your important data.
Do not connect the supplied USB device to another TeraStation. The recovery process performed by the supplied USB
device is intended for this product only.
Recovery is performed by deleting the area for drive 1, setting up a new 100 GB (Basic Disk/Simple) area, and then
copying the Windows Storage Server image to this area.
Notes:
If there are system areas (or mirrored locations) on hard drives other than drive 1, be sure to delete the system areas
(or disable the mirrored locations) before performing the recovery procedure. If recovery is performed without
deleting these areas, Windows Storage Server may not run after recovery is performed.
If Windows Storage Server fails to run, turn off the TeraStation and perform the recovery procedure again while all
hard drives except for drive 1 (disk 0) are disconnected. After recovery is complete, reconnect the disconnected
drives, which will appear in “Disk Management” as “Foreign”. In “Disk Management”, right-click Foreign, select Import
Foreign Disks, then right-click this area and click Reactivate Volume to rebuild the RAID array.
1 Turn off the TeraStation by following the procedure in “Turning the TeraStation On and Off” in chapter 1.
2 Remove all hard drives except for drive 1. by following the procedure in “Hard Drive Replacement Procedure” in
chapter 5.
3 Connect the supplied USB device to the USB 2.0 port.
4 Set the Boot Mode switch to “USB”, then press the power button.
This executes the recovery process.
5 The TeraStation shuts down automatically when the recovery process is complete.
6 Remove the USB device, set the Boot Mode switch to “HDD”, and press the power button.
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When the initial setup is complete, the TeraStation will reboot into Windows Storage Server.
After the recover process is completed, the TeraStation is set to the state below when used at the default
settings.
• Drive 1
100 MB (EFI System partition)
100 GB (Basic Disk/Simple)
The remaining space is an unallocated area.
• Drives 2 to 4
The data on the drives cannot be viewed. They appear as a “Foreign” in “Disk Management”.
Note: The data on the drives can be viewed by right-clicking the area displayed as “Foreign” in “Disk Management”
and then selecting Import Foreign Disks.
(1) Mirror the system area by using RAID Builder (drive 1 to drive 2).
(2) Remove the area for RAID 5 in drive 3 and 4.
(3) Create RAID 5 volume through drive 1 to 4 by RAID Builder.
Notes
Using an Omron UPS
The TeraStation’s LCD panel will not display information correctly when an Omron UPS is first connected. This is because the LCD panel control and the Omron UPS both use COM port 2. To resolve, refer to the Omron’s user manual and
change its UPS communication port to a port other than COM 2, then restart the TeraStation.
Ethernet port number is not correct on the Windows Storage Server or LCD display.
Ethernet port numbers are assigned in the order of recognizing them. They might be different from printed port
numbers.
Compliance Information
WS5200D0202, WS5200D0402, WS5200D0802,
WS5400D0404, WS5400D0804, WS5400D1204,
WS5600D2406, WS5600D1206,
WS5400R1604, WS5400R0804,
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
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CE Mark Warning
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Environmental Information
• The equipment that you have purchased required the extraction and use of natural resources for its production.
• The equipment may contain hazardous substances that could impact health and the environment.
• In order to avoid the dissemination of those substances in our environment and to diminish the load on natural
resources, we encourage you to use the appropriate take-back systems.
• The take-back systems will reuse or recycle most of the materials of your end of life equipment appropriately.
• The crossed-out wheeled bin symbol invites you to use those systems.
• If you need more information on the collection, reuse and recycling systems, please contact your local or regional
waste administration.
KC
기종별 사 용 자 안 내 문
이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사용자는 이
A급 기기(업무용 정보통신기기)
점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로
합니다.
BSMI
警告使用者 :
這是甲類的資訊產品, 在居住的環境中使用時, 可能會造成射頻
干擾, 在這種情況下, 使用者會被要求採取某些適當的對策。
CCC
声明:
此为A级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对其干扰采取切实可
行的措施。
设备的最高使用室内环境温度: 35° C
仅适用于海拔 2000M 以下地区安全使用。
断开装置为电源软线上的插头。插座应当装在设备的附近，而且应当便于触及到。
1.电池不得暴露。
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2.使用型号不正确的电池可能导致爆炸。
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