Buffalo TS6200DN, TS6400DN, TS6400RN User Manual

Network Attached Storage

TeraStation 6000

User Manual

TS6200DN Series

TS6200DN0402

TS6200DN0802

 

 

 

 

TS6400DN0804

TS6400DN1604

 

 

 

TS6400DN Series

TS6400DN3204

TS6400DN0802

 

TS6400DN1602

 

 

 

 

TS6400RN Series

TS6400RN1604

TS6400RN3204

 

 

TS6400RN0802

TS6400RN1602

 

 

 

 

Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box. Do not discard the included documents, the warranty statement, or the packing box.

Americas: www.buffaloamericas.com Europe: www.buffalo-technology.com Asia Pacific: www.buffalo-asia.com

35021637-04 March 2020

Notice

Notice

Regulatory Compliance Information

For Customers in the United States

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

For Customers in Europe

Warning: This is a class A product. In a domestic environment this product may be cause radio interference in which case the user may be required to take adequate measures.

This product may cause interference if used in residential areas. Such use must be avoided unless the user takes special measures to reduce electromagnetic emissions to prevent interference to the reception of radio and television broadcasts.

Environmental Information

The equipment that you have purchased has required the extraction and use of natural resources for its production.

The equipment may contain hazardous substances that could impact health and the environment.

In order to prevent the dissemination of those substances into the environment, and to relieve pressure on natural resources, we encourage you to seek out an appropriate take-back program. Take-back programs will reuse or recycle materials of any end-of-life equipment in a responsible way.

Products with the crossed-out wheeled-bin symbol above should not be recycled. Instead, seek out a take-back program as mentioned.

If you need more information on the collection, reuse, and recycling of our end-of-life products, please contact your local or regional waste administration.

1

Notice

Warning Symbols and Graphical Icons on the Product

Warning symbols are used on the product for safety operation and prevention of injury to you and damage to the unit. The following explains the meanings of symbols used on the product.

This symbol indicates important warnings or cautions for operation and maintenance. Additional information will follow this symbol.

This symbol indicates the presence of an alternating current.

This symbol indicates that the equipment may carry risk of electric shock.

This symbol indicates danger of hazardous high voltage.

This symbol indicates a protective earthing terminal.

This symbol indicates that the protective conductor should be connected first to the protective earthing terminal.

Safety Precautions

Before using your device, basic safety instructions should always be followed.

(1)Read these instructions.

(2)Keep these instructions.

(3)Heed all warnings and follow all instructions.

(4)The socket-outlet shall be installed near the equipment and shall be easily accessible.

(5)Only use the cables and accessories that are included in the package. Don’t use other accessories or cables unless specifically instructed to in the documentation. Also, do not use USB cables that are 3 meters or longer to connect USB devices.

(6)The device can only be used in a fixed location, such as a telecommunication center or a dedicated computer room. When you install the device, ensure that the protective earthing connection of the socket-outlet is verified by a technician.

Translation to Norwegian:

Utstyr som er koplet til beskyttelsesjord via nettplugg og/eller via annet jordtilkoplet utstyr – og er tilkoplet et kabel-TV nett, kan forårsake brannfare. For å unngå dette skal det ved tilkopling av utstyret til kabel-TV nettet installeres en galvanisk isolator mellom utstyret og kabelTV nettet.

Translation to Swedish:

Utrustning som är kopplad till skyddsjord via jordat vägguttag och/eller via annan utrustning och samtidigt är kopplad till kabel-TV nät kan i vissa fall medföra risk för brand. För att undvika detta skall vid anslutning av utrustningen till kabel-TV nät galvanisk isolator finnas mellan utrusningen och kabel-TV nätet.

(7) Do not ingest battery in case of a chemical burn hazard. This product contains a coin/button cell battery. If the battery is swallowed, it can cause severe internal burns within 2 hours and may lead to death. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

(8) High touch current. Connect to earth before connecting to supply.

2

Notice

(9) Caution: Do not remove the cover.

(10) Caution: Slide/rail mounted equipment is not to be used as a shelf or a work space. (11) Caution: Be careful not to injure fingers when handling. Do not remove the cover.

(12) Caution: Do not replace the battery. There is risk of explosion if the battery is replaced with one that is an incorrect type.

3

Table Of Contents

 

Notice...............................................................................

1

Regulatory Compliance Information..............................................

1

Warning Symbols and Graphical Icons on the Product.................

2

Safety Precautions............................................................................

2

Chapter 1 Getting Started...........................................

12

Diagrams........................................................................................

12

Turning the TeraStation On and Off.............................................

15

Re-Inserting Drives........................................................................

17

Creating an Initialization Drive....................................................

18

Chapter 2 Configuration..............................................

19

Configuring Settings via Setup Wizard........................................

19

Opening Setup Wizard.............................................................................

19

Opening Settings...........................................................................

20

Checking the Device Information from Dashboard....................

22

Chapter 3 File Sharing..................................................

23

Configuring Shared Folders..........................................................

23

Adding a Shared Folder...........................................................................

23

Recycle Bin................................................................................................

25

Read-Only Shares.....................................................................................

25

Hidden Shares...........................................................................................

26

Quotas.......................................................................................................

26

4

Configuring Users..........................................................................

27

Adding a User............................................................................................

27

Importing User Information....................................................................

29

Adding a Group..............................................................................

29

Configuring Access Restrictions for Shared Folders...................

32

Local Users and Groups............................................................................

32

Active Directory........................................................................................

33

Configuring Access Restrictions for Subfolders..........................

36

Enabling Subfolders’ Access Restrictions...............................................

36

Restoring Owner and Permission Settings.............................................

38

Chapter 4 Storage Management.................................

41

RAID Modes....................................................................................

41

Working with RAID Arrays.............................................................

42

Using JBOD................................................................................................

42

Changing RAID Mode...............................................................................

43

Shutting Down the TeraStation Automatically If an Error Occurs........

44

Configuring Actions for If a Drive Used for the RAID Array Has Not Been

Detected....................................................................................................

46

Configuring a Hot Spare..........................................................................

49

Expanding RAID Capacity Without Deleting Data.................................

50

RAID Scanning..........................................................................................

54

Adding an External Drive..............................................................

55

Connecting an External Drive..................................................................

55

Compatibility............................................................................................

55

Dismounting Drives.......................................................................

56

Dismounting Using the Function Button................................................

56

Dismounting from Settings.....................................................................

56

5

Checking Drives.............................................................................

57

S.M.A.R.T.........................................................................................

58

Displaying S.M.A.R.T. Information..........................................................

58

Checking Drive Condition........................................................................

59

Formatting Drives..........................................................................

60

Encrypting Drives..........................................................................

61

Erasing Data on the TeraStation Completely...............................

61

Using the TeraStation as an iSCSI Device.....................................

62

Introduction..............................................................................................

62

Creating an iSCSI Volume.........................................................................

62

Connecting or Disconnecting Volumes..................................................

65

Using with Multiple Computers...............................................................

66

Configuring Access Restrictions..............................................................

66

Expanding Volume Sizes..........................................................................

69

Deleting Volumes.....................................................................................

70

Advanced Settings....................................................................................

71

Chapter 5 Backup.........................................................

72

Using Snapshots............................................................................

72

Overview...................................................................................................

72

Application for iSCSI Volume Snapshots................................................

72

Manually Creating a Snapshot................................................................

72

Accessing the Snapshots via SMB...........................................................

76

Restoring Snapshots................................................................................

78

Configuring Schedule Snapshot.............................................................

82

Configuring Snapshot Archive Settings.................................................

86

Backing Up Data on the TeraStation............................................

92

Backup Modes...........................................................................................

92

6

Preparing a Backup Destination.............................................................

95

Configuring a Backup Job........................................................................

97

If Backing Up from rsync-Compatible Devices to the TeraStation......

101

Restoring Backup Data...........................................................................

101

Backup Logs for If Backup Fails.............................................................

105

Replication...................................................................................

108

Preparing a Replication Destination.....................................................

109

Configuring a Replication Job...............................................................

110

Synchronizing Between Source and Destination TeraStations

 

Periodically.............................................................................................

113

Failover.........................................................................................

114

Before Configuring Failover..................................................................

114

Usage Restrictions..................................................................................

115

Configuring Failover...............................................................................

116

Switching to the Backup TeraStation Manually...................................

119

Reconfiguring After Failover Occurs.....................................................

119

Synchronizing Between Main and Backup TeraStations Periodically.121

Backing Up Your Mac with Time Machine..................................

122

Chapter 6 Cloud Services and Remote Access.........

129

Synchronizing with Dropbox......................................................

129

Configuring a New Job...........................................................................

129

Changing Job Settings...........................................................................

132

Creating a Shared Link (Windows Only)...............................................

135

Using Microsoft Azure for Data Preservation............................

135

Creating a New Backup Job...................................................................

135

Creating a New Restore Job...................................................................

140

Changing Job Settings...........................................................................

144

Synchronizing with Microsoft OneDrive....................................

146

7

Configuring a New Job...........................................................................

146

Changing Job Settings...........................................................................

153

Corrective Actions for in Case of Error..................................................

156

WebAccess....................................................................................

157

FTP................................................................................................

159

Chapter 7 Advanced Features...................................

161

Antivirus Software.......................................................................

161

Activating Virus Scanning......................................................................

161

Configuring Security Settings...............................................................

162

Licenses...................................................................................................

164

Connecting Through a Proxy Server.....................................................

165

Updating Antivirus Pattern Files...........................................................

166

Configuring Folders as Virus Scanning Targets....................................

167

Configuring Virus Scanning...................................................................

168

Checking the Log....................................................................................

169

Opening the Online Help.......................................................................

170

Email Notification........................................................................

171

Sleep Mode...................................................................................

173

Wake-on-LAN...............................................................................

175

UPS (Uninterruptible Power Supply)..........................................

176

Port Trunking...............................................................................

177

Offline Files for Windows............................................................

179

Accessing from an NFS Client......................................................

180

Encrypting Data Transmission....................................................

184

Encrypting Settings Data.......................................................................

184

Encrypting FTP Transfer Data................................................................

184

8

SSL Keys...................................................................................................

184

SNMP.............................................................................................

185

Saving and Applying Settings....................................................

186

Saving Settings.......................................................................................

187

Applying Settings...................................................................................

188

Transferring Another TeraStation’s Settings.............................

189

Creating a Config File (.nas_config)......................................................

189

Transferring Settings..............................................................................

190

Restoring Factory Defaults.........................................................

191

Initializing from Settings.......................................................................

191

Initializing with the USB Initialization Drive........................................

191

Resetting the Administrator Password......................................

193

Logs...............................................................................................

193

Displaying TeraStation’s Logs................................................................

193

Transferring Logs to the Syslog Server.................................................

194

Creating a Link to the Logs in the Shared Folder.................................

195

Changing Archive Rules for File Access Logs........................................

197

Updating the Firmware...............................................................

198

Updating Manually.................................................................................

198

Updating Automatically.........................................................................

199

Configuring Update Notification................................................

200

Name, Date, Time, and Language...............................................

202

Beep Alerts...................................................................................

204

LCD and LEDs...............................................................................

205

Proxy Server.................................................................................

205

Jumbo Frames..............................................................................

206

Changing the IP Address.............................................................

208

9

Mapping IP Address and Hostname...........................................

210

Boot Authentication....................................................................

211

Notes Before Use....................................................................................

212

Important Notice....................................................................................

212

Setting Up the Authentication Server on a Windows PC.....................

212

Configuring Boot Authentication on the TeraStation.........................

213

If the TeraStation Cannot Be Accessed..................................................

214

Chapter 8 Drive Replacement...................................

217

Replacing Drives..........................................................................

217

LEDs.........................................................................................................

217

Using a Redundant RAID Mode.............................................................

218

Using RAID 0...........................................................................................

220

Using JBOD..............................................................................................

221

Using a Hot Spare...................................................................................

222

Replacing a Non-Malfunctioning Drive.....................................

222

Chapter 9 Utilities......................................................

224

NAS Navigator2............................................................................

224

Windows..................................................................................................

224

macOS......................................................................................................

224

NovaBACKUP................................................................................

224

Chapter 10 Appendix.................................................

225

TeraStation Does Not Work Properly..........................................

225

Power LED Keeps Blinking.....................................................................

225

Booting the TeraStation in Emergency Mode......................................

226

10

Cleaning the Dustproof Filter.....................................................

227

LCD Panel......................................................................................

229

Modes......................................................................................................

229

Errors.......................................................................................................

230

Status.......................................................................................................

231

Default Settings...........................................................................

233

Specifications...............................................................................

234

11

Buffalo TS6200DN, TS6400DN, TS6400RN User Manual

Chapter 1 Getting Started

Chapter 1 Getting Started

Diagrams

Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name.

TS6200DN

1

2

3 4 5 6 7

8

 

 

 

 

 

 

9

 

 

 

10

11

12

 

20

14

 

 

21

15

16 17 18 19

13

25

26

24

 

 

 

 

 

27

TS6400DN

11

1

2

3 4 5 6 7

8

 

 

 

9 10

12

13

20 14

15

16 17

18

19

24

27

26

12

Chapter 1 Getting Started

TS6400RN

13 22 13 23 3 4 5 6 7 13 1 8 9 10 13 12 16

25 26

24

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14

15

23 16 17 18

19

20

14

 

1 Power Button

To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off, press and hold down the power button for three seconds.

If the TeraStation beeps, pressing this button for a short period will stop the beeping.

2

3

4

5

6

7

8

9

Power LED

When the TeraStation is on, the LED glows green.

Info LED

If there is a status message, the info LED will light up amber. Check the LCD panel to see the status message.

Error LED

If there is an error, the error LED will light up red. Check the LCD panel to see the error message.

LAN1 LED

When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.

LAN2 LED

When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.

LAN3 LED

When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.

LCD Panel

This display shows the status of many TeraStation settings. It also displays errors and messages when available.

Display Button

Press to switch between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.

10 Function Button

Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the TeraStation’s beeping, and initializing settings using a USB drive.

13

Chapter 1 Getting Started

11

12

Drive Lock

Open the front panel with the key to replace drives or access the init button.

Init Button

Press and hold down this button to initialize the TeraStation’s admin username and password, IP settings, SSL, and service port restriction settings to their factory default values. The effects of this button can be changed in Settings.

13

14

15

16

Status LEDs

Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.

Fan

Spins to prevent overheating inside. Do not block the fan.

Not in use.

USB Port

Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs are not compatible.

17 LAN Port 1 (1GbE)

Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000 Mbps.

18 LAN Port 2 (1GbE)

Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000 Mbps.

19 LAN Port 3 (10GbE)

Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps if using the included Ethernet or category 6A cable.

Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.

20

21

22

23

24

25

Power Connector

Use the included power cable to connect to a UPS, surge protector, or outlet.

Anti-Theft Security Slot

Use this slot to secure your TeraStation with a cable lock (not included).

Serial Number

This sticker shows the TeraStation’s serial number.

UID Button

Press this button to cycle the blue LED on and off.

Link/Act LED

Glows green when the TeraStation is connected to a network. It blinks when the connection is active.

Link/Act LED

Glows amber when the TeraStation is connected to a network at 100 Mbps. It blinks when the connection is active.

14

Chapter 1 Getting Started

26 Link/Act LED

Glows green when the TeraStation is connected to a network at 1000 Mbps, 2.5 Gbps, or 5 Gbps. It blinks when the connection is active.

27 Link/Act LED

Glows blue when the TeraStation is connected to a network at 10 Gbps. It blinks when the connection is active.

Turning the TeraStation On and Off

Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation. Press the power button on the TeraStation to turn it on.

To turn off the TeraStation, press and hold down the power button for three seconds. Don’t unplug the power cable without turning the TeraStation off first.

You can also shut down or restart the TeraStation remotely from Settings using the procedure below.

1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.

2 Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while holding down the control key, then select Open Settings.

15

Chapter 1 Getting Started

3 Enter the username and password, then click OK.

Note: The default username and password are “admin” and “password”.

4 Settings will open.

16

Chapter 1 Getting Started

5 Click at the top-right of Settings and choose Shut Down.

6 Click Yes.

7 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.

When the power LED turns off, the shutdown process is completed.

Re-Inserting Drives

If the E14 or E16 error appears on the LCD panel after initial bootup, follow the procedure below to re-insert the internal drives.

1 Turn off the TeraStation.

2 Open the front cover with the included key.

3 Push a drive’s unlock button and swing the lock mechanism out.

4 Pull out the drive cartridge and remove it from the TeraStation.

17

Chapter 1 Getting Started

5

6

7

8

9

10

Insert the drive back into the same slot with the lock mechanism remaining open.

Push here to insert.

Swing the lock back down until it clicks into place.

Repeat steps 3–6 for all other installed drives.

Once every drive has been re-inserted, close the front cover.

Press the power button on the TeraStation.

Make sure any error messages have cleared from the LCD panel.

The drives are now inserted properly.

Creating an Initialization Drive

We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that prevents the unit from booting. For the detailed procedure, refer to the “Creating an Initialization Drive” subsection in chapter 7.

18

Chapter 2 Configuration

Chapter 2 Configuration

Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser.

Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you have difficulty viewing Settings, check the following:

If there are a large number of registered users, groups, or shared folders, use another browser instead of Internet Explorer.

If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or disable the proxy server.

With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level security is configured by default. Set the security to a lower level temporarily.

Configuring Settings via Setup Wizard

When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will automatically appear to help you configure several TeraStation settings, such as RAID mode and proxy server settings.

An example screen of the setup wizard is displayed below. Step through the wizard to configure any desired settings. If there is any setting you would like to configure later, click Skip to move to the next setup wizard screen, or click Cancel to exit the wizard.

Example of Setup Wizard Screen

Opening Setup Wizard

You may run the setup wizard even after the initial setup or initialization. To launch the setup wizard again, follow the procedure below.

19

Chapter 2 Configuration

1 From Settings, click Management.

2 Click the settings icon ( ) to the right of “Restore/Erase”.

3 Click Execute Wizard.

4

5

The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.

Follow the procedure on the screen and finish the setup wizard.

Opening Settings

1

2

Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.

Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while holding down the control key, then select Open Settings.

20

Chapter 2 Configuration

3 Enter the username and password, then click OK.

Notes:

If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity.

Click Secure Connection to log in using an encrypted connection.

4 Settings will open.

Notes:

• Username/Password Combinations:

Username

Password

Settings Available

 

 

 

admin (default)

password (default)

All

 

 

 

guest

blank

Guest user information

 

 

 

 

 

If a user is assigned as an administrator, all settings are

Your username

Your password

available. If assigned to another group, only changing the

 

 

password of logged-in users is available.

 

 

 

21

Chapter 2 Configuration

• Click at the top-right of Settings and choose I'm here to have the TeraStation beep so it can be located easily.

Checking the Device Information from Dashboard

When opening the Settings interface, the Dashboard page will appear first. Dashboard will show the following device information:

Notices, such as information events and errors

System information, such as hostname, firmware version, IP address, etc.

Drive information, such as used space of internal drives, LVM volumes, iSCSI volumes, etc.

CPU and system memory usage

Network information, such as IP address, link speed, sent and received rates, etc.

Notes:

If the number of files on the TeraStation increases, it will also raise the memory usage of the TeraStation. This memory usage will decrease after a certain period of time passes. To reduce the memory usage immediately, try the following operations:

Restarting the TeraStation.

Dismounting the USB drive.

If there is not enough free space on the TeraStation, it may cause abnormal system behavior. Make sure that there is always at least 1 GB or larger of free space on the TeraStation.

22

Chapter 3 File Sharing

Chapter 3 File Sharing

You can create users and groups to access the shared folders on the TeraStation and configure access restrictions to limit access to key data.

Configuring Shared Folders

Adding a Shared Folder

1 From Settings, click File Sharing.

2 Click the settings icon ( ) to the right of “Folder Setup”.

3 Click Create Folder.

23

Chapter 3 File Sharing

4 Configure the desired settings, then click OK.

Notes:

Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported. The first character should not be a symbol.

When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a space.

You may create up to 400 shared folders.

If the names of shared folders accessed via AFP and FTP connections contain multibyte characters, configure the client language in Management > Name/Time/Language to match the characters. If the setting does not match, the shared folder name will not be displayed correctly.

The following characters are handled differently by macOS and Windows devices. Avoid using these characters

when sharing data between macOS and Windows devices:

Windows does not support some characters that macOS and the TeraStation allow. If you create a filename on a Mac using any of the following symbols, it will not display correctly on a Windows computer. You may have to connect to the TeraStation via AFP in order to display or copy files that contain these symbols in their filenames.

24

Chapter 3 File Sharing

?] [ / \ = + > < ; : " , | *

Do not use a name already in use as an iSCSI volume name; do not use any of the following words for the name of a shared folder as these words are reserved for internal use by the TeraStation: authtest, global, homes,

info, lost+found, lp, msdfs_root, mt-daapd, printers, ram, spool, usbdisk x (where “x” is a number, for example: usbdisk1)

Don’t use the following unsupported characters in shared folder names, workgroup names, or filenames:

ⅰⅱⅲⅳⅴⅵⅶⅷⅸⅹ№Σ∟

File and folder names may contain up to 255 single-byte characters.

Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.

If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do not delete these files. If they are deleted from a Windows device, this may prevent further access from a Mac.

The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.

When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such as date created, date modified, and other date information may be updated or changed.

During a file transfer, if settings are changed, the file transfer operation may be aborted.

File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected or a power outage occurs while copying data, the following may occur:

Preset data such as the TeraStation name, users, and groups may be erased.

An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the TeraStation, delete the file, and perform the copy operation again.

If the Ethernet cable is disconnected from the LAN port during file copying, even if the cable is not in use, the copy operation will abort. Do not disconnect or reconnect the Ethernet cable to the LAN port during file copying.

Recycle Bin

To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File Sharing > Folder Setup > Empty Recycle Bin in Settings. The recycle bins in all shared folders will be deleted.

Notes:

You can prevent guests and other users from emptying the trash by navigating to File Sharing > SMB and select “Administrator only” for the “Recycle Bin Permissions” option.

If you use macOS, select “Keep when original file is deleted” for the “macOS Temp Files” option by navigating to File Sharing > SMB. If this setting is changed, files in the recycle bin may be corrupted.

Read-Only Shares

By default, new shares are set with read and write access, but you may change the attribute to read-only. Follow the procedure below to change the shared folder attribute to read-only.

1

2

From Settings, navigate to File Sharing > Folder Setup and choose a shared folder.

Click the Option 2 tab and change the “Attribute” option to “Read only”, then click OK.

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Read-only shares and HFS Plus-formatted USB drives will have “(Read Only)” added to comments in File Explorer.

Notes:

Configure the share attribute only through Settings. Configuring folder attributes through Windows is not supported and may cause unexpected behavior.

To set a read-only share or USB drive to another attribute, follow the procedure above and change the attribute in step 2 from “Read only” to another attribute.

Hidden Shares

If a shared folder becomes hidden, it will not be displayed under Network, and only certain users will be allowed to access it. To hide a shared SMB folder, follow the procedure below.

1

2

From Settings, navigate to File Sharing > Folder Setup and choose a shared folder to make hidden.

Click the Option 2 tab and select the “Hidden share (SMB only)” checkbox, then click OK.

Notes:

If protocols other than “SMB (Windows/Mac)” or “Backup” under “LAN Protocol Support” on the Basic tab are enabled, the hidden shares option will be grayed out and cannot be selected.

Configure hidden share attribute in Settings. Configuring them from within Windows is not supported and may cause unexpected behavior.

To access a hidden folder, open File Explorer in your computer and enter “\\TeraStation name\shared folder name$\” into the address bar. For example, if the TeraStation name is “TSXXX001” and the shared folder name is “share”, enter “\\TSXXX001\share$\” to open it.

Quotas

You can set a quota for each shared folder, as well as a threshold alert where you will receive an email notification if the space used exceeds the configured threshold. To configure email notifications for the quota, refer to the “Email Notification” section in chapter 7.

Notes:

When using quotas, disable the recycle bin or empty the trash folder often. The limited space includes the space used for trash.

Quotas cannot be set for external drives connected to the TeraStation.

Follow this procedure to limit the shared folder space available for a user.

1 From Settings, click File Sharing.

2 Click the settings icon ( ) to the right of “Folder Setup”.

3 Select the shared folder that will be given a quota.

4 Click the Option 1 tab.

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5 Enable quotas, choose the alert and the maximum amount of space the user will be allowed to use, and click

OK.

Configuring Users

Adding a User

Note: The TeraStation can register a maximum 300 of users, which include the default users “admin” and “guest”.

1 From Settings, click File Sharing.

2 Click the settings icon ( ) to the right of “Users”.

3 Click Create User.

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4 Enter the desired settings, then click OK.

Notes:

Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # & @ $ * ^ %. The first character should not be a symbol.

The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user ID is assigned automatically.

Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.

User descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a symbol or space.

Passwords may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), spaces, commas (,), periods (.), semicolons (;), tildes (~), and the symbols @ ! $ & * + : = ? ] [ ^ } { \. The first character should not be a symbol unless it is an underscore.

Use the same username and password for both Windows and the TeraStation or you may be unable to access shared folders.

Do not use a name already in use as a group; do not use any of the following words as a username as these words are reserved for internal use by the TeraStation: _lldpd, adm, admin, administrator, admins, all, apache, avahi, avahi-autoipd, backup, bin, crontab, daemon, dialout, dip, disk, ftp, ftpuser, fuse, gnats, guest, guests, halt, hdusers, irc, kmem, libuuid, list, lp, mail, man, messagebus, mysql, netdev, news, nobody, nogroup, none, ntp, openldap, operator, plugdev, proftpd, proxy, puppet, root, rpc, rpcuser, sambashare, sasl, shadow, shutdown, snmp, splx, src, ssh, sshd, staff, statd, sudo, sync, syslog, tmhttpd, tty, users, utmp, uucp, winbindd_priv, www, www-data

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Chapter 3 File Sharing

Importing User Information

You can import users in File Sharing > Users by clicking Import CSV File.

An example format for user data: Username (required), password (required), and user description (optional). Example 1: Importing usernames, passwords, and comments

username1,password1,comment1

username2,password2,comment2

username3,password3,comment3

Example 2: Importing usernames and passwords username1,password1,

username2,password2,

username3,password3,

Guidelines:

Use commas (,) as separators. Do not put spaces before or after commas. If you don’t want user descriptions, use a comma after the password at the end.

If a line is in an incorrect format, the username entered on that line will not be registered.

If an unavailable name is used by a user or if the username already exists, an error will occur and cancel the import process. User whose usernames were entered during or after the error occurs will not be imported.

Do not use commas (,) in the username, password, or user description.

Note: Imported users are added to the “hdusers” group automatically.

Adding a Group

1 From Settings, click File Sharing.

2 Click the settings icon ( ) to the right of “Groups”.

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