Buffalo TS6200DN, TS6400DN, TS6400RN User Manual
Network Attached Storage
TeraStation 6000
User Manual
TS6200DN Series TS6200DN0402 TS6200DN0802
TS6400DN0804 TS6400DN1604
TS6400DN Series
TS6400RN Series
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
TS6400DN3204 TS6400DN0802
TS6400DN1602
TS6400RN1604 TS6400RN3204
TS6400RN0802 TS6400RN1602
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021637-04
March 2020
Notice
Notice
Regulatory Compliance Information
For Customers in the United States
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
For Customers in Europe
Warning: This is a class A product. In a domestic environment this product may be cause radio interference in which
case the user may be required to take adequate measures.
This product may cause interference if used in residential areas. Such use must be avoided unless the user takes
special measures to reduce electromagnetic emissions to prevent interference to the reception of radio and
television broadcasts.
Environmental Information
• The equipment that you have purchased has required the extraction and use of natural resources for its
production.
• The equipment may contain hazardous substances that could impact health and the environment.
• In order to prevent the dissemination of those substances into the environment, and to relieve pressure on
natural resources, we encourage you to seek out an appropriate take-back program. Take-back programs will
reuse or recycle materials of any end-of-life equipment in a responsible way.
• Products with the crossed-out wheeled-bin symbol above should not be recycled. Instead, seek out a take-back
program as mentioned.
• If you need more information on the collection, reuse, and recycling of our end-of-life products, please contact
your local or regional waste administration.
1
Notice
Warning Symbols and Graphical Icons on the Product
Warning symbols are used on the product for safety operation and prevention of injury to you and damage to the
unit. The following explains the meanings of symbols used on the product.
This symbol indicates important warnings or cautions for operation and maintenance. Additional
information will follow this symbol.
This symbol indicates the presence of an alternating current.
This symbol indicates that the equipment may carry risk of electric shock.
This symbol indicates danger of hazardous high voltage.
This symbol indicates a protective earthing terminal.
This symbol indicates that the protective conductor should be connected first to the protective
earthing terminal.
Safety Precautions
Before using your device, basic safety instructions should always be followed.
(1) Read these instructions.
(2) Keep these instructions.
(3) Heed all warnings and follow all instructions.
(4) The socket-outlet shall be installed near the equipment and shall be easily accessible.
(5) Only use the cables and accessories that are included in the package. Don’t use other accessories or cables
unless specifically instructed to in the documentation. Also, do not use USB cables that are 3 meters or longer to
connect USB devices.
(6) The device can only be used in a fixed location, such as a telecommunication center or a dedicated computer
room. When you install the device, ensure that the protective earthing connection of the socket-outlet is verified
by a technician.
Translation to Norwegian:
Utstyr som er koplet til beskyttelsesjord via nettplugg og/eller via annet jordtilkoplet utstyr – og er tilkoplet et
kabel-TV nett, kan forårsake brannfare. For å unngå dette skal det ved tilkopling av utstyret til kabel-TV nettet
installeres en galvanisk isolator mellom utstyret og kabel- TV nettet.
Translation to Swedish:
Utrustning som är kopplad till skyddsjord via jordat vägguttag och/eller via annan utrustning och samtidigt
är kopplad till kabel-TV nät kan i vissa fall medföra risk för brand. För att undvika detta skall vid anslutning av
utrustningen till kabel-TV nät galvanisk isolator finnas mellan utrusningen och kabel-TV nätet.
(7) Do not ingest battery in case of a chemical burn hazard. This product contains a coin/button cell battery.
If the battery is swallowed, it can cause severe internal burns within 2 hours and may lead to death. If you think
batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
(8) High touch current. Connect to earth before connecting to supply.
2
Notice
(9) Caution: Do not remove the cover.
(10) Caution: Slide/rail mounted equipment is not to be used as a shelf or a work space.
(11) Caution: Be careful not to injure fingers when handling. Do not remove the cover.
(12) Caution: Do not replace the battery. There is risk of explosion if the battery is replaced with one that is
an incorrect type.
3
Table Of Contents
Notice ..............................................................................1
Regulatory Compliance Information ..............................................1
Warning Symbols and Graphical Icons on the Product .................2
Safety Precautions ...........................................................................2
Chapter 1 Getting Started .......................................... 12
Diagrams ........................................................................................ 12
Turning the TeraStation On and Off............................................. 15
Re-Inserting Drives ....................................................................... 17
Creating an Initialization Drive .................................................... 18
Chapter 2 Configuration ............................................. 19
Configuring Settings via Setup Wizard ....................................... 19
Opening Setup Wizard ............................................................................19
Opening Settings .......................................................................... 20
Checking the Device Information from Dashboard ................... 22
Chapter 3 File Sharing ................................................. 23
Configuring Shared Folders ......................................................... 23
Adding a Shared Folder ........................................................................... 23
Recycle Bin ................................................................................................25
Read-Only Shares .....................................................................................25
Hidden Shares .......................................................................................... 26
Quotas ......................................................................................................26
4
Configuring Users ......................................................................... 27
Adding a User ........................................................................................... 27
Importing User Information ....................................................................29
Adding a Group ............................................................................. 29
Configuring Access Restrictions for Shared Folders .................. 32
Local Users and Groups ...........................................................................32
Active Directory .......................................................................................33
Configuring Access Restrictions for Subfolders ......................... 36
Enabling Subfolders’ Access Restrictions ..............................................36
Restoring Owner and Permission Settings ............................................38
Chapter 4 Storage Management ................................ 41
RAID Modes ................................................................................... 41
Working with RAID Arrays ............................................................ 42
Using JBOD ............................................................................................... 42
Changing RAID Mode ..............................................................................43
Shutting Down the TeraStation Automatically If an Error Occurs ........44
Configuring Actions for If a Drive Used for the RAID Array Has Not Been
Detected ...................................................................................................46
Configuring a Hot Spare .......................................................................... 49
Expanding RAID Capacity Without Deleting Data ................................50
RAID Scanning..........................................................................................54
Adding an External Drive ............................................................. 55
Connecting an External Drive ................................................................. 55
Compatibility ...........................................................................................55
Dismounting Drives ...................................................................... 56
Dismounting Using the Function Button ............................................... 56
Dismounting from Settings ....................................................................56
5
Checking Drives ............................................................................ 57
S.M.A.R.T. ....................................................................................... 58
Displaying S.M.A.R.T. Information .........................................................58
Checking Drive Condition .......................................................................59
Formatting Drives ......................................................................... 60
Encrypting Drives .......................................................................... 61
Erasing Data on the TeraStation Completely .............................. 61
Using the TeraStation as an iSCSI Device .................................... 62
Introduction .............................................................................................62
Creating an iSCSI Volume ........................................................................62
Connecting or Disconnecting Volumes .................................................. 65
Using with Multiple Computers .............................................................. 66
Configuring Access Restrictions .............................................................66
Expanding Volume Sizes .........................................................................69
Deleting Volumes .....................................................................................70
Advanced Settings ................................................................................... 71
Chapter 5 Backup ........................................................ 72
Using Snapshots ............................................................................ 72
Overview ..................................................................................................72
Application for iSCSI Volume Snapshots ...............................................72
Manually Creating a Snapshot ................................................................72
Accessing the Snapshots via SMB ........................................................... 76
Restoring Snapshots ................................................................................78
Configuring Schedule Snapshot ............................................................. 82
Configuring Snapshot Archive Settings .................................................86
Backing Up Data on the TeraStation ............................................ 92
Backup Modes .......................................................................................... 92
6
Preparing a Backup Destination ............................................................. 95
Configuring a Backup Job .......................................................................97
If Backing Up from rsync-Compatible Devices to the TeraStation ..... 101
Restoring Backup Data ..........................................................................101
Backup Logs for If Backup Fails ............................................................105
Replication ................................................................................... 108
Preparing a Replication Destination ....................................................109
Configuring a Replication Job ..............................................................110
Synchronizing Between Source and Destination TeraStations
Periodically .............................................................................................113
Failover ........................................................................................ 114
Before Configuring Failover .................................................................. 114
Usage Restrictions .................................................................................115
Configuring Failover ..............................................................................116
Switching to the Backup TeraStation Manually...................................119
Reconfiguring After Failover Occurs ....................................................119
Synchronizing Between Main and Backup TeraStations Periodically 121
Backing Up Your Mac with Time Machine ................................. 122
Chapter 6 Cloud Services and Remote Access ......... 129
Synchronizing with Dropbox ..................................................... 129
Configuring a New Job ..........................................................................129
Changing Job Settings ..........................................................................132
Creating a Shared Link (Windows Only) ...............................................135
Using Microsoft Azure for Data Preservation ........................... 135
Creating a New Backup Job ...................................................................135
Creating a New Restore Job ..................................................................140
Changing Job Settings ..........................................................................144
Synchronizing with Microsoft OneDrive ................................... 146
7
Configuring a New Job ..........................................................................146
Changing Job Settings ..........................................................................153
Corrective Actions for in Case of Error .................................................156
WebAccess ................................................................................... 157
FTP ................................................................................................ 159
Chapter 7 Advanced Features .................................. 161
Antivirus Software ...................................................................... 161
Activating Virus Scanning .....................................................................161
Configuring Security Settings ..............................................................162
Licenses ..................................................................................................164
Connecting Through a Proxy Server ....................................................165
Updating Antivirus Pattern Files ..........................................................166
Configuring Folders as Virus Scanning Targets ................................... 167
Configuring Virus Scanning ..................................................................168
Checking the Log ...................................................................................169
Opening the Online Help ......................................................................170
Email Notification ....................................................................... 171
Sleep Mode .................................................................................. 173
Wake-on-LAN .............................................................................. 175
UPS (Uninterruptible Power Supply) ......................................... 176
Port Trunking ............................................................................... 177
Offline Files for Windows ............................................................ 179
Accessing from an NFS Client ..................................................... 180
Encrypting Data Transmission ................................................... 184
Encrypting Settings Data ......................................................................184
Encrypting FTP Transfer Data ...............................................................184
8
SSL Keys ..................................................................................................184
SNMP ............................................................................................ 185
Saving and Applying Settings .................................................... 186
Saving Settings ......................................................................................187
Applying Settings ..................................................................................188
Transferring Another TeraStation’s Settings ............................. 189
Creating a Config File (.nas_config) ......................................................189
Transferring Settings .............................................................................190
Restoring Factory Defaults ......................................................... 191
Initializing from Settings ......................................................................191
Initializing with the USB Initialization Drive .......................................191
Resetting the Administrator Password ..................................... 193
Logs .............................................................................................. 193
Displaying TeraStation’s Logs ...............................................................193
Transferring Logs to the Syslog Server ................................................194
Creating a Link to the Logs in the Shared Folder ................................195
Changing Archive Rules for File Access Logs .......................................197
Updating the Firmware ............................................................... 198
Updating Manually ................................................................................198
Updating Automatically ........................................................................199
Configuring Update Notification ............................................... 200
Name, Date, Time, and Language .............................................. 202
Beep Alerts .................................................................................. 204
LCD and LEDs ............................................................................... 205
Proxy Server ................................................................................ 205
Jumbo Frames ............................................................................. 206
Changing the IP Address ............................................................ 208
9
Mapping IP Address and Hostname .......................................... 210
Boot Authentication ................................................................... 211
Notes Before Use ....................................................................................212
Important Notice ...................................................................................212
Setting Up the Authentication Server on a Windows PC ....................212
Configuring Boot Authentication on the TeraStation .........................213
If the TeraStation Cannot Be Accessed .................................................214
Chapter 8 Drive Replacement ................................... 217
Replacing Drives ......................................................................... 217
LEDs ........................................................................................................217
Using a Redundant RAID Mode ............................................................218
Using RAID 0 ........................................................................................... 220
Using JBOD .............................................................................................221
Using a Hot Spare ...................................................................................222
Replacing a Non-Malfunctioning Drive ..................................... 222
Chapter 9 Utilities ...................................................... 224
NAS Navigator2 ........................................................................... 224
Windows .................................................................................................224
macOS .....................................................................................................224
NovaBACKUP ............................................................................... 224
Chapter 10 Appendix ................................................ 225
TeraStation Does Not Work Properly ......................................... 225
Power LED Keeps Blinking ....................................................................225
Booting the TeraStation in Emergency Mode ......................................226
10
Cleaning the Dustproof Filter .................................................... 227
LCD Panel ..................................................................................... 229
Modes .....................................................................................................229
Errors .......................................................................................................230
Status ......................................................................................................231
Default Settings .......................................................................... 233
Specifications .............................................................................. 234
11
Chapter 1 Getting Started
Chapter 1 Getting Started
Diagrams
Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the
packing box for your unit’s model name.
TS6200DN
2
3 4 5 6 71
8
20
TS6400DN
11
12
9
10
13
2
3 4 5 6 71
8
9
10
14
14
15
16
17
18
19
15
24
16 17
21
18 19
25 26
27
20
21
11
12
24
25
13
27
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12
Chapter 1 Getting Started
TS6400RN
1 122313 22 13 3 4 5 6 7 13 98 1310 16
25
24
26
27
2114 15 23 16 17 18 19 20 14
1 Power Button
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold down the power button for three seconds.
If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Power LED
When the TeraStation is on, the LED glows green.
3 Info LED
If there is a status message, the info LED will light up amber. Check the LCD panel to see the status message.
4 Error LED
If there is an error, the error LED will light up red. Check the LCD panel to see the error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 LAN3 LED
When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.
8 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
9 Display Button
Press to switch between the different display modes. Also, if the TeraStation is beeping, press this button to
stop it.
10 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the
TeraStation’s beeping, and initializing settings using a USB drive.
13
Chapter 1 Getting Started
11 Drive Lock
Open the front panel with the key to replace drives or access the init button.
12 Init Button
Press and hold down this button to initialize the TeraStation’s admin username and password, IP settings, SSL,
and service port restriction settings to their factory default values. The effects of this button can be changed in
Settings.
13 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
14 Fan
Spins to prevent overheating inside. Do not block the fan.
15 Not in use.
16 USB Port
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
17 LAN Port 1 (1GbE)
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
18 LAN Port 2 (1GbE)
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
19 LAN Port 3 (10GbE)
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps
if using the included Ethernet or category 6A cable.
Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.
20 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
22 Serial Number
This sticker shows the TeraStation’s serial number.
23 UID Button
Press this button to cycle the blue LED on and off.
24 Link/Act LED
Glows green when the TeraStation is connected to a network. It blinks when the connection is active.
25 Link/Act LED
Glows amber when the TeraStation is connected to a network at 100 Mbps. It blinks when the connection is
active.
14
Chapter 1 Getting Started
26 Link/Act LED
Glows green when the TeraStation is connected to a network at 1000 Mbps, 2.5 Gbps, or 5 Gbps. It blinks when
the connection is active.
27 Link/Act LED
Glows blue when the TeraStation is connected to a network at 10 Gbps. It blinks when the connection is active.
Turning the TeraStation On and Off
Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation.
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press and hold down the power button for three seconds. Don’t unplug the power cable
without turning the TeraStation off first.
You can also shut down or restart the TeraStation remotely from Settings using the procedure below.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while
holding down the control key, then select Open Settings.
15
Chapter 1 Getting Started
3 Enter the username and password, then click OK.
Note: The default username and password are “admin” and “password”.
4 Settings will open.
16
Chapter 1 Getting Started
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes .
7 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
When the power LED turns off, the shutdown process is completed.
Re-Inserting Drives
If the E14 or E16 error appears on the LCD panel after initial bootup, follow the procedure below to re-insert the
internal drives.
1 Turn off the TeraStation.
2 Open the front cover with the included key.
3 Push a drive’s unlock button and swing the lock mechanism out.
4 Pull out the drive cartridge and remove it from the TeraStation.
17
Chapter 1 Getting Started
5 Insert the drive back into the same slot with the lock mechanism remaining open.
Push here to insert.
6 Swing the lock back down until it clicks into place.
7 Repeat steps 3–6 for all other installed drives.
8 Once every drive has been re-inserted, close the front cover.
9 Press the power button on the TeraStation.
10 Make sure any error messages have cleared from the LCD panel.
The drives are now inserted properly.
Creating an Initialization Drive
We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the
TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that
prevents the unit from booting. For the detailed procedure, refer to the “Creating an Initialization Drive” subsection
in chapter 7.
18
Chapter 2 Configuration
Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser.
Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you
have difficulty viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use another browser instead of Internet
Explorer.
• If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or disable
the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level security
is configured by default. Set the security to a lower level temporarily.
Configuring Settings via Setup Wizard
When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will
automatically appear to help you configure several TeraStation settings, such as RAID mode and proxy server
settings.
An example screen of the setup wizard is displayed below. Step through the wizard to configure any desired
settings. If there is any setting you would like to configure later, click Skip to move to the next setup wizard screen,
or click Cancel to exit the wizard.
Example of Setup Wizard Screen
Opening Setup Wizard
You may run the setup wizard even after the initial setup or initialization. To launch the setup wizard again, follow
the procedure below.
19
Chapter 2 Configuration
1 From Settings, click Management.
2 Click the settings icon ( ) to the right of “Restore/Erase”.
3 Click Execute Wizard.
4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
5 Follow the procedure on the screen and finish the setup wizard.
Opening Settings
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Open Settings. For macOS, select the TeraStation’s icon while
holding down the control key, then select Open Settings.
20
Chapter 2 Configuration
3 Enter the username and password, then click OK.
Notes:
• If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in using an encrypted connection.
4 Settings will open.
Notes:
• Username/Password Combinations:
Username Password Settings Available
admin (default) password (default) All
guest blank Guest user information
Your username Your password
If a user is assigned as an administrator, all settings are
available. If assigned to another group, only changing the
password of logged-in users is available.
21
Chapter 2 Configuration
• Click at the top-right of Settings and choose I'm here to have the TeraStation beep so it can be located easily.
Checking the Device Information from Dashboard
When opening the Settings interface, the Dashboard page will appear first. Dashboard will show the following
device information:
• Notices, such as information events and errors
• System information, such as hostname, firmware version, IP address, etc.
• Drive information, such as used space of internal drives, LVM volumes, iSCSI volumes, etc.
• CPU and system memory usage
• Network information, such as IP address, link speed, sent and received rates, etc.
Notes:
• If the number of files on the TeraStation increases, it will also raise the memory usage of the TeraStation. This
memory usage will decrease after a certain period of time passes. To reduce the memory usage immediately, try
the following operations:
◦ Restarting the TeraStation.
◦ Dismounting the USB drive.
• If there is not enough free space on the TeraStation, it may cause abnormal system behavior. Make sure that there
is always at least 1 GB or larger of free space on the TeraStation.
22
Chapter 3 File Sharing
Chapter 3 File Sharing
You can create users and groups to access the shared folders on the TeraStation and configure access restrictions to
limit access to key data.
Configuring Shared Folders
Adding a Shared Folder
1 From Settings, click File Sharing.
2 Click the settings icon ( ) to the right of “Folder Setup”.
3 Click Create Folder.
23
Chapter 3 File Sharing
4 Configure the desired settings, then click OK.
Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are
supported. The first character should not be a symbol.
• When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75
alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first
character should not be a space.
• You may create up to 400 shared folders.
• If the names of shared folders accessed via AFP and FTP connections contain multibyte characters, configure the
client language in Management > Name/Time/Language to match the characters. If the setting does not match,
the shared folder name will not be displayed correctly.
• The following characters are handled differently by macOS and Windows devices. Avoid using these characters
when sharing data between macOS and Windows devices:
― ～ ∥ － ￠ ￡ ￢
• Windows does not support some characters that macOS and the TeraStation allow. If you create a filename on
a Mac using any of the following symbols, it will not display correctly on a Windows computer. You may have to
connect to the TeraStation via AFP in order to display or copy files that contain these symbols in their filenames.
24
Chapter 3 File Sharing
? ] [ / \ = + > < ; : " , | *
• Do not use a name already in use as an iSCSI volume name; do not use any of the following words for the name
of a shared folder as these words are reserved for internal use by the TeraStation: authtest, global, homes,
info, lost+found, lp, msdfs_root, mt-daapd, printers, ram, spool, usbdisk x (where “x” is a number, for example:
usbdisk1)
• Don’t use the following unsupported characters in shared folder names, workgroup names, or filenames:
①②③④⑤⑥⑦⑧⑨⑩⑪⑫⑬⑭⑮⑯⑰⑱⑲⑳ⅠⅡⅢⅣⅤⅥⅦⅧⅨⅩ
ⅰⅱⅲⅳⅴⅵⅶⅷⅸⅹ㎜㎝㎞㎎㎏㏄㎡№㏍℡㊤㊥㊦㊧㊨㈱㈲㈹㍾㍽㍼㍻㍉㌔㌢㍍㌘㌧㌃㌶㍑㍗㌍㌦㌣㌫㍊
㌻￤＇＂〝〟∮Σ∟⊿
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• File and folder names may contain up to 255 single-byte characters.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do not
delete these files. If they are deleted from a Windows device, this may prevent further access from a Mac.
• The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such as
date created, date modified, and other date information may be updated or changed.
• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected or a
power outage occurs while copying data, the following may occur:
◦ Preset data such as the TeraStation name, users, and groups may be erased.
◦ An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the
TeraStation, delete the file, and perform the copy operation again.
• If the Ethernet cable is disconnected from the LAN port during file copying, even if the cable is not in use, the
copy operation will abort. Do not disconnect or reconnect the Ethernet cable to the LAN port during file copying.
Recycle Bin
To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of
deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File
Sharing > Folder Setup > Empty Recycle Bin in Settings. The recycle bins in all shared folders will be deleted.
Notes:
• You can prevent guests and other users from emptying the trash by navigating to File Sharing > SMB and select
“Administrator only” for the “Recycle Bin Permissions” option.
• If you use macOS, select “Keep when original file is deleted” for the “macOS Temp Files” option by navigating to
File Sharing > SMB. If this setting is changed, files in the recycle bin may be corrupted.
Read-Only Shares
By default, new shares are set with read and write access, but you may change the attribute to read-only. Follow the
procedure below to change the shared folder attribute to read-only.
1 From Settings, navigate to File Sharing > Folder Setup and choose a shared folder.
2 Click the Option 2 tab and change the “Attribute” option to “Read only”, then click OK.
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Chapter 3 File Sharing
Read-only shares and HFS Plus-formatted USB drives will have “(Read Only)” added to comments in File Explorer.
Notes:
• Configure the share attribute only through Settings. Configuring folder attributes through Windows is not
supported and may cause unexpected behavior.
• To set a read-only share or USB drive to another attribute, follow the procedure above and change the attribute in
step 2 from “Read only” to another attribute.
Hidden Shares
If a shared folder becomes hidden, it will not be displayed under Network, and only certain users will be allowed to
access it. To hide a shared SMB folder, follow the procedure below.
1 From Settings, navigate to File Sharing > Folder Setup and choose a shared folder to make hidden.
2 Click the Option 2 tab and select the “Hidden share (SMB only)” checkbox, then click OK.
Notes:
• If protocols other than “SMB (Windows/Mac)” or “Backup” under “LAN Protocol Support” on the Basic tab are
enabled, the hidden shares option will be grayed out and cannot be selected.
• Configure hidden share attribute in Settings. Configuring them from within Windows is not supported and may
cause unexpected behavior.
To access a hidden folder, open File Explorer in your computer and enter “\\TeraStation name\shared folder name$\”
into the address bar. For example, if the TeraStation name is “TSXXX001” and the shared folder name is “share”, enter
“\\TSXXX001\share$\” to open it.
Quotas
You can set a quota for each shared folder, as well as a threshold alert where you will receive an email notification if
the space used exceeds the configured threshold. To configure email notifications for the quota, refer to the “Email
Notification” section in chapter 7.
Notes:
• When using quotas, disable the recycle bin or empty the trash folder often. The limited space includes the space
used for trash.
• Quotas cannot be set for external drives connected to the TeraStation.
Follow this procedure to limit the shared folder space available for a user.
1 From Settings, click File Sharing.
2 Click the settings icon ( ) to the right of “Folder Setup”.
3 Select the shared folder that will be given a quota.
4 Click the Option 1 tab.
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Chapter 3 File Sharing
5 Enable quotas, choose the alert and the maximum amount of space the user will be allowed to use, and click
OK.
Configuring Users
Adding a User
Note: The TeraStation can register a maximum 300 of users, which include the default users “admin” and “guest”.
1 From Settings, click File Sharing.
2 Click the settings icon ( ) to the right of “Users”.
3 Click Create User.
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Chapter 3 File Sharing
4 Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the
symbols ! # & @ $ * ^ %. The first character should not be a symbol.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user
ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• User descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
Multibyte characters are supported. The first character should not be a symbol or space.
• Passwords may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), spaces, commas (,),
periods (.), semicolons (;), tildes (~), and the symbols @ ! $ & * + : = ? ] [ ^ } { \. The first character should not be a
symbol unless it is an underscore.
• Use the same username and password for both Windows and the TeraStation or you may be unable to access
shared folders.
• Do not use a name already in use as a group; do not use any of the following words as a username as these
words are reserved for internal use by the TeraStation: _lldpd, adm, admin, administrator, admins, all, apache,
avahi, avahi-autoipd, backup, bin, crontab, daemon, dialout, dip, disk, ftp, ftpuser, fuse, gnats, guest, guests, halt,
hdusers, irc, kmem, libuuid, list, lp, mail, man, messagebus, mysql, netdev, news, nobody, nogroup, none, ntp,
openldap, operator, plugdev, proftpd, proxy, puppet, root, rpc, rpcuser, sambashare, sasl, shadow, shutdown,
snmp, splx, src, ssh, sshd, staff, statd, sudo, sync, syslog, tmhttpd, tty, users, utmp, uucp, winbindd_priv, www,
www-data
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Chapter 3 File Sharing
Importing User Information
You can import users in File Sharing > Users by clicking Import CSV File.
An example format for user data: Username (required), password (required), and user description (optional).
Example 1: Importing usernames, passwords, and comments
username1,password1,comment1
username2,password2,comment2
username3,password3,comment3
Example 2: Importing usernames and passwords
username1,password1,
username2,password2,
username3,password3,
Guidelines:
• Use commas (,) as separators. Do not put spaces before or after commas. If you don’t want user descriptions, use
a comma after the password at the end.
• If a line is in an incorrect format, the username entered on that line will not be registered.
• If an unavailable name is used by a user or if the username already exists, an error will occur and cancel the
import process. User whose usernames were entered during or after the error occurs will not be imported.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the “hdusers” group automatically.
Adding a Group
1 From Settings, click File Sharing.
2 Click the settings icon ( ) to the right of “Groups”.
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