Buffalo 3010 User Manual

Network Attached Storage
TeraStation 3010

User Manual

Please make sure to read this manual before using and follow the procedures. If you have any inquiries about the product, contact the number on the warranty statement or the packing box. Do not discard the included documents, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
35021138-15
October, 2018
Contents
Chapter 1 Getting Started .............................................9
Diagrams ...........................................................................................9
Turning the TeraStation On and Off............................................. 11
Creating an Initialization Drive .................................................... 14
Chapter 2 Configuration ............................................. 15
Running the Setup Wizard ............................................................ 15
Setting Up Through Setup Wizard .......................................................... 15
Opening Setup Wizard ............................................................................18
Opening Settings .......................................................................... 19
Checking the Device Information from Dashboard ..............................21
Chapter 3 File Sharing ................................................. 22
Configuring Shared Folders ......................................................... 22
Adding a Shared Folder ........................................................................... 22
Recycle Bin ................................................................................................24
Read-Only Shares .....................................................................................24
Hidden Shares .......................................................................................... 25
Configuring Users ......................................................................... 25
Adding a User ........................................................................................... 25
Importing User Information ....................................................................28
Adding a Group ............................................................................. 28
Configuring Access Restrictions for Shared Folders .................. 31
Local Users and Groups ...........................................................................31
Active Directory .......................................................................................32
1
Configuring Access Restrictions for Subfolders ......................... 35
Enabling Subfolders’ Access Restrictions ..............................................35
Restoring Owner and Permission Settings ............................................37
Chapter 4 Storage Management ................................ 40
RAID Modes ................................................................................... 40
Working with RAID Arrays ............................................................ 41
Using JBOD ............................................................................................... 41
Changing RAID Mode ..............................................................................42
Shutting Down the TeraStation Automatically If Error Occurred.........43
Configuring Actions If a Drive Used for the RAID Array Has Not Been
Discovered ................................................................................................ 45
Configuring a Hot Spare .......................................................................... 47
Expanding RAID Capacity without Deleting Data .................................49
RAID Scanning..........................................................................................53
Adding an External Drive ............................................................. 54
Connecting an External Drive ................................................................. 54
Compatibility ...........................................................................................54
Dismounting Drives ...................................................................... 55
Dismounting with the Function Button .................................................55
Dismounting from Settings ....................................................................55
Checking Drives ............................................................................ 56
S.M.A.R.T. ....................................................................................... 57
Displaying S.M.A.R.T. Information .........................................................57
Checking Drive Condition .......................................................................58
Formatting Drives ......................................................................... 59
Encrypting Drives .......................................................................... 60
Erasing Data on the TeraStation Completely .............................. 60
2
Drive Quotas .................................................................................. 61
Quotas for Users .......................................................................................61
Quotas for Groups ...................................................................................62
Size Limits ................................................................................................. 63
Using the TeraStation as an iSCSI Device .................................... 66
Introduction .............................................................................................66
Creating an iSCSI Volume ........................................................................66
Connecting or Disconnecting Volumes .................................................. 68
Using with Multiple Computers .............................................................. 70
Configuring Access Restrictions .............................................................70
Expanding Volume Sizes .........................................................................73
Deleting Volumes .....................................................................................74
Chapter 5 Backup ........................................................ 76
Backing Up to a Buffalo NAS Device ............................................ 76
Preparing a Backup Destination ............................................................. 76
Configuring a Backup Job .......................................................................77
Backing Up to rsync-Compatible Devices ................................... 81
Preparing a Backup Destination ............................................................. 81
Configuring a Backup Job .......................................................................81
Backing Up from rsync-Compatible Devices .............................. 85
Backup Logs .................................................................................. 86
Replication ..................................................................................... 89
Preparing a Replication Destination ......................................................89
Configuring a Replication Job ................................................................90
Synchronizing between Source and Destination TeraStations
Periodically ............................................................................................... 93
Failover .......................................................................................... 94
3
Before Configuring Failover ....................................................................95
Usage Restrictions ...................................................................................96
Configuring Failover ................................................................................ 97
Replacing to the Backup TeraStation Manually ....................................99
Reconfiguring After Failover Occurs ......................................................99
Synchronizing between Main and Backup TeraStations Periodically 101
Backing Up Your Mac with Time Machine ................................. 102
Chapter 6 Remote Access .......................................... 109
WebAccess ................................................................................... 109
FTP ................................................................................................ 111
Synchronizing with Cloud Storage ............................................ 112
Preparing for Cloud Storage .................................................................113
Uploading Files to Cloud Storage ......................................................... 115
Synchronizing with Dropbox ..................................................... 119
Configuring a New Job ..........................................................................119
Changing Job Settings ..........................................................................121
Creating a Shared Link (Windows Only) ...............................................125
Using Microsoft Azure for Data Preservation ........................... 125
Creating a New Backup Job ...................................................................125
Creating a New Restore Job ..................................................................133
Changing Job Settings ..........................................................................137
Chapter 7 Advanced Features .................................. 141
Antivirus Software ...................................................................... 141
Activating Virus Scanning .....................................................................141
Configuring Security Settings ..............................................................142
Licenses ..................................................................................................144
4
Connecting Through a Proxy Server ....................................................145
Updating Antivirus Pattern Files ..........................................................145
Configuring Folders as Virus Scanning Targets ...................................147
Virus Scanning .......................................................................................147
Checking the Log ...................................................................................148
Online Help ............................................................................................. 150
Email Notification ....................................................................... 150
Sleep Mode .................................................................................. 152
Wake-on-LAN .............................................................................. 154
UPS (Uninterruptible Power Supply) ......................................... 155
Port Trunking ............................................................................... 157
Offline Files .................................................................................. 158
Accessing from an NFS Client ..................................................... 159
Encrypting Data Transmission ................................................... 164
Encrypting Settings Data ......................................................................164
Encrypting FTP Transfer Data ...............................................................164
SSL Keys ..................................................................................................164
SNMP ............................................................................................ 165
Saving and Applying Settings .................................................... 166
Saving Settings ......................................................................................166
Applying Settings ..................................................................................167
Transferring Another TeraStation’s Settings ............................. 168
Creating a Config File (.nas_config) ......................................................168
Transferring Settings .............................................................................169
Restoring Factory Defaults ......................................................... 170
Initializing from Settings ......................................................................170
Initializing with the USB Initialization Drive .......................................170
5
Resetting the Administrator Password ..................................... 172
Logs .............................................................................................. 172
Displaying TeraStation’s Logs ...............................................................172
Transferring Logs to the Syslog Server ................................................173
Creating a Link to the Logs in the Shared Folder ................................174
Changing Archive Rules for File Access Logs .......................................176
Updating the Firmware ............................................................... 177
Updating Manually ................................................................................177
Updating Automatically ........................................................................178
Configuring Update Notification ............................................... 179
Name, Date, Time, and Language .............................................. 181
Beep Alerts .................................................................................. 183
LEDs .............................................................................................. 183
Proxy Server ................................................................................ 184
Jumbo Frames ............................................................................. 185
Changing the IP Address ............................................................ 187
Mapping IP Address and Hostname .......................................... 189
Boot Authentication ................................................................... 191
Notes Before Use ....................................................................................191
Important Notice ...................................................................................191
Setting Up the Authentication Server on a Windows PC ....................192
Configuring Boot Authentication on the TeraStation .........................192
If the TeraStation Cannot Be Accessed .................................................194
Chapter 8 Drive Replacement ................................... 197
LEDs .............................................................................................. 197
Drive Replacement Procedure ................................................... 198
6
Using JBOD or a Redundant RAID Mode and TeraStation Is On ......... 198
Using a Redundant RAID Mode and TeraStation Is Off .......................200
Using RAID 0 ........................................................................................... 201
Using a Hot Spare ...................................................................................202
Replacing a Non-Malfunctioning Drive ..................................... 203
Chapter 9 Utilities ...................................................... 204
NAS Navigator2 for Windows ..................................................... 204
Mounting as a Network Drive ...............................................................207
Changing the IP Address .......................................................................207
NAS Navigator2 for macOS ........................................................ 208
Mounting as a Network Drive ...............................................................209
Changing the IP Address .......................................................................209
NovaBACKUP ............................................................................... 210
Chapter 10 Appendix ................................................ 211
TeraStation Does Not Work Properly ......................................... 211
Power LED Keeps Blinking ....................................................................211
Booting the TeraStation in Emergency Mode ......................................212
Cleaning the Dustproof Filter .................................................... 212
Info and Error LEDs ..................................................................... 214
Errors .......................................................................................................214
Status ......................................................................................................215
Default Settings .......................................................................... 217
Specifications .............................................................................. 218
7
Chapter 11 Regulatory Compliance Information .... 220
For Customers in the United States ........................................... 220
For Customers in Europe ............................................................ 220
For Customers in Taiwan ............................................................. 223
8

Chapter 1 Getting Started

Chapter 1 Getting Started

Diagrams

Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the packing box for your unit’s model name.
TS3210DN
TS3410DN
123 456
11
7
9
8
123 456
10
11
12 13 14
19
15
16
15
7
9
8
9
10
12 13 14
16
19
Chapter 1 Getting Started
TS3410RN
10 17 10 18 3456 10 1710 9122
11 18 12 16 15 1113 14
19
1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off, press and hold the power button for three seconds. If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Power LED
For TS3210DN and TS3410DN, the LED glows green when the TeraStation is on. For TS3410RN, the LED glows white when the TeraStation is on.
3 Info LED
If there is a status message, the amber info LED will light up. Check the Settings interface or NAS Navigator2 to see the status message.
4 Error LED
If there is an error, the red error LED will light up. Check the Settings interface or NAS Navigator2 to see the error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the TeraStation’s beeping, and initializing settings using a USB drive.
8 Drive Lock ( )
Open the front panel with the key to replace drives or access the init button.
9 Init Button
Press and hold this button to initialize the TeraStation’s admin username and password, IP settings, SSL, and service port restriction settings to their factory default values. The effects of this button can be changed in Settings.
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Chapter 1 Getting Started
10 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
11 Fan
Spins to avoid overheating inside. Do not block the fan.
12 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs are not compatible.
13 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000 Mbps.
14 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000 Mbps.
15 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
16 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
17 Serial Number
This sticker shows the TeraStation’s serial number.
18 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
19 Link LED
Glows green when the TeraStation is connected to a network.

Turning the TeraStation On and Off

Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation. Press the power button on the TeraStation to turn it on. To turn off the TeraStation, press and hold the power button for three seconds. Don’t unplug the TeraStation without turning it off first. You can also shut it down and restart it remotely from Settings.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
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Chapter 1 Getting Started
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are “admin” and “password”.
12
Chapter 1 Getting Started
4 Settings will open.
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes .
7 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
When the power LED on the front of the TeraStation turns off, the shutdown process is completed.
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Chapter 1 Getting Started

Creating an Initialization Drive

We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that prevents the unit from booting. For the detailed procedure, refer to the “Creating an Initialization Drive” subsection in chapter 7.
14

Chapter 2 Configuration

Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser. Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you
have difficulty viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use another browser instead of Internet Explorer.
• If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or disable the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level security is configured by default. Set the security to a lower level temporarily.

Running the Setup Wizard

Setting Up Through Setup Wizard

When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will automatically be displayed. To set up the TeraStation using the wizard, follow the procedure below.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
15
Chapter 2 Configuration
3 The password settings page will appear. Enter the desired new administrator password and click Next. If you
click Skip, the administrator password will not change from the default value (“password”).
4 The time zone settings page will be displayed. If you need to change the time zone from that which is currently
displayed on the page, select it from the drop-down list and click Next.
16
Chapter 2 Configuration
5 The proxy server settings page will be displayed. If you place the TeraStation under a proxy network, set your
proxy settings. Click Next.
6 The RAID settings page will be displayed. To change the RAID mode from the default mode, select the desired
RAID mode and click Next, then click Start on the next page. The “Confirm Operation” screen will open so enter the confirmation number and click OK. Changing the RAID mode will begin.
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Chapter 2 Configuration
If you want to keep the RAID mode as is, select “Keep current RAID mode” and click Next.
Note: The RAID settings page will not be displayed if using the TS3210DN series and the two-drives included TS3410DN series TeraStations.
7 The folder path to access shared folders will be displayed and the setup will finish.

Opening Setup Wizard

You may run the setup wizard even after the initial setup or initialization. To launch the setup wizard again, follow the procedure below.
1 From Settings, click Management.
2 Click to the right of “Restore/Erase”.
18
Chapter 2 Configuration
3 Click Execute Wizard.
4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
5 Follow the instructions on the screen and finish the setup wizard.

Opening Settings

1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
19
Chapter 2 Configuration
3 Enter the username and password, then click OK.
Notes:
• If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in using an encrypted connection.
4 Settings will open.
Notes:
• Username/Password Combinations:
Username Password Settings Available admin (default) password (default) All guest blank System information (read-only)
20
Chapter 2 Configuration
Username Password Settings Available
If a user is assigned as an administrator, all settings are
Your username Your password
• Click at the top-right of Settings and choose I’m here to play a tone from the TeraStation for easy location.
available. If assigned to another group, only system information (read-only) is available.

Checking the Device Information from Dashboard

When opening the Settings interface, the Dashboard page will appear first. Dashboard will show the following device information:
• System information, such as hostname, firmware version, IP address etc.
• Drive information, such as used capacity of internal drives, LVM volumes, iSCSI volumes etc.
• CPU usage
• System memory usage
• Network information, such as IP address, link speed, sent and received rates etc.
Note: If increasing the number of files on the TeraStation, it will raise the memory usage of the TeraStation. This memory usage will decrease after the specific time passes. To reduce the memory usage immediately, try the following operations:
• Restarting the TeraStation.
• Dismounting the USB drive.
21

Chapter 3 File Sharing

Chapter 3 File Sharing

Configuring Shared Folders

Adding a Shared Folder

1 From Settings, click File Sharing.
2 Click to the right of “Folder Setup”.
3 Click Create Folder.
22
Chapter 3 File Sharing
4 Configure the desired settings, then click OK.
Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are supported. The first character should not be a symbol.
• When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a space.
• You may create up to 400 shared folders.
• If the names of shared folders accessed via AFP and FTP connections contain multibyte characters, configure the client language in Management > Name/Time/Language to match the characters. If the setting does not match, the shared folder name will not be displayed correctly.
• The following characters are handled differently by macOS and Windows. Avoid using these characters when sharing data between macOS and Windows:
― ~ ∥ - ¢ £ ¬
• Windows does not support some characters that macOS and the TeraStation allow. If you create a filename on a Mac using any of the following symbols, it will not display correctly on a Windows computer. You may have to connect to the TeraStation via AFP in order to display or copy files that contain these symbols in their filenames.
23
Chapter 3 File Sharing
? ] [ / \ = + > < ; : " , | *
• Do not use any of the following words for the name of a shared folder as these words are reserved for internal use by the TeraStation: authtest, global, homes, info, lost+found, lp, msdfs_root, mt-daapd, printers, ram, spool, usbdisk x (where “x” is a number, for example: usbdisk1)
• Don’t use the following unsupported characters in shared folder names, workgroup names, or filenames:
①②③④⑤⑥⑦⑧⑨⑩⑪⑫⑬⑭⑮⑯⑰⑱⑲⑳ⅠⅡⅢⅣⅤⅥⅦⅧⅨⅩ ⅰⅱⅲⅳⅴⅵⅶⅷⅸⅹ㎜㎝㎞㎎㎏㏄㎡№㏍℡㊤㊥㊦㊧㊨㈱㈲㈹㍾㍽㍼㍻㍉㌔㌢㍍㌘㌧㌃㌶㍑㍗㌍㌦㌣㌫㍊ ㌻¦'"〝〟∮Σ∟⊿ 纊褜鍈銈蓜俉炻昱棈鋹曻彅丨仡仼伀伃伹佖侒侊侚侔俍偀倢俿倞偆偰偂傔僴僘兊兤冝冾凬刕劜劦勀勛匀匇匤 卲厓厲叝﨎咜咊咩哿喆坙坥垬埈埇﨏塚增墲夋奓奛奝奣妤妺孖寀甯寘寬尞岦岺峵崧嵓﨑嵂嵭嶸嶹巐弡弴彧德 忞恝悅悊惞惕愠惲愑愷愰憘戓抦揵摠撝擎敎昀昕昻昉昮昞昤晥晗晙晴晳暙暠暲暿曺朎朗杦枻桒柀栁桄棏﨓楨 﨔榘槢樰橫橆橳橾櫢櫤毖氿汜沆汯泚洄涇浯涖涬淏淸淲淼渹湜渧渼溿澈澵濵瀅瀇瀨炅炫焏焄煜煆煇凞燁燾犱 犾猤猪獷玽珉珖珣珒琇珵琦琪琩琮瑢璉璟甁畯皂皜皞皛皦益睆劯砡硎硤硺礰礼神祥禔福禛竑竧靖竫箞精絈絜 綷綠緖繒罇羡羽茁荢荿菇菶葈蒴蕓蕙蕫﨟薰蘒﨡蠇裵訒訷詹誧誾諟諸諶譓譿賰賴贒赶﨣軏﨤逸遧郞都鄕鄧釚 釗釞釭釮釤釥鈆鈐鈊鈺鉀鈼鉎鉙鉑鈹鉧銧鉷鉸鋧鋗鋙鋐﨧鋕鋠鋓錥錡鋻﨨錞鋿錝錂鍰鍗鎤鏆鏞鏸鐱鑅鑈閒隆 﨩隝隯霳霻靃靍靏靑靕顗顥飯飼餧館馞驎髙髜魵魲鮏鮱鮻鰀鵰鵫鶴鸙黑畩秕緇臂蘊訃躱鐓饐鷯
• File and folder names may contain up to 255 single-byte characters.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do not delete these files. If they are deleted using Windows, this may prevent further access from a Mac.
• The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such as date created, date modified, and other date information may be updated or changed.
• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected or a power outage occurs while copying data, the following may occur:
◦ Preset data such as the TeraStation name, users, and groups may be erased. ◦ An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the
TeraStation, delete the file, and perform the copy operation again.
• If the Ethernet cable is disconnected from the LAN port during file copying, even if the cable is not in use, the copy operation will abort. Do not disconnect or reconnect the Ethernet cable to the LAN port during file copying.

Recycle Bin

To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File Sharing > Folder Setup > Empty Recycle Bin in Settings. The recycle bins in all shared folders will be deleted.
Notes:
• You can prevent guests and other users from emptying the trash by navigating to File Sharing > SMB and select “Administrator only” for the “Recycle Bin Permissions” option.
• If you use macOS, select “Keep when original file is deleted” for the “macOS Temp Files” option by navigating to File Sharing > SMB. If this setting is changed, files in the recycle bin may be corrupted.

Read-Only Shares

By default, new shares are set with read and write access, but you may change the attribute to Read only at Attribute on the Option 2 tab. Read-only shares and HFS Plus-formatted USB drives will have “(Read Only)” added to comments in File Explorer. Note: Configure read-only file attribute in Settings. Configuring them from within Windows is not supported and
may cause unexpected behavior.
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Chapter 3 File Sharing

Hidden Shares

If hidden shares are enabled, shared SMB folders will not be displayed in Network, and only certain users are allowed to access them. To hide a shared SMB folder, follow the procedure below.
1 From Settings, navigate to File Sharing > Folder Setup and choose a shared folder or a USB drive to configure
hidden shares.
2 Click the Option 2 tab and select the “Hidden share (SMB only)” checkbox, then click OK.
Notes:
• If protocols other than “SMB (Windows/Mac)” or “Backup” under “LAN Protocol Support” on the Basic tab are enabled, the hidden shares option will be grayed out and cannot be selected.
• Configure hidden share attribute in Settings. Configuring them from within Windows is not supported and may cause unexpected behavior.
To access a hidden folder, open File Explorer in your computer and enter “\\TeraStation name\shared folder name$\” into the address bar. For example, if the TeraStation name is “TSXXX001” and the shared folder name is “share”, enter “\\TSXXX001\share$\” to open it.

Configuring Users

Adding a User

Note: The TeraStation can register a maximum 300 of users, which include the default users “admin” and “guest”.
1 From Settings, click File Sharing.
2 Click to the right of “Users”.
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Chapter 3 File Sharing
3 Click Create User.
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Chapter 3 File Sharing
4 Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the symbols ! # & @ $ * ^ %. The first character should not be a symbol.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• User descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first character should not be a symbol or space.
• Passwords may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), spaces, commas (,), periods (.), semicolons (;), tildes (~), and the symbols @ ! $ & * + : = ? ] [ ^ } { \. The first character should not be a symbol unless it is an underscore.
• Use the same username and password for both Windows and the TeraStation or you may not be able to access shared folders.
• Do not use a name already in use as a group; do not use any of the following words as a username as these words are reserved for internal use by the TeraStation: _lldpd, adm, admin, administrator, admins, all, apache, avahi, avahi-autoipd, backup, bin, crontab, daemon, dialout, dip, disk, ftp, ftpuser, fuse, gnats, guest, guests, halt, hdusers, irc, kmem, libuuid, list, lp, mail, man, messagebus, mysql, netdev, news, nobody, nogroup, none, ntp, openldap, operator, plugdev, proftpd, proxy, puppet, root, rpc, rpcuser, sambashare, sasl, shadow, shutdown, snmp, splx, src, ssh, sshd, staff, statd, sudo, sync, syslog, tmhttpd, tty, users, utmp, uucp, winbindd_priv, www, www-data
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Chapter 3 File Sharing

Importing User Information

You can import users in File Sharing > Users by clicking Import CSV File. An example format for user data: Username (required), password (required), and user description (optional). Example 1: Importing usernames, passwords, and comments username1,password1,comment1 username2,password2,comment2 username3,password3,comment3
Example 2: Importing usernames and passwords username1,password1, username2,password2, username3,password3,
Guidelines:
• Use commas (,) as separators. Do not put spaces before or after commas. If you don’t want user descriptions, use a comma after the password at the end.
• If a line is in an incorrect format, the username entered on that line will not be registered.
• If an unavailable name is used by a user or if the username already exists, an error will occur and cancel the import process. User whose usernames were entered during or after the error occurs will not be imported.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the “hdusers” group automatically.

Adding a Group

1 From Settings, click File Sharing.
2 Click to the right of “Groups”.
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Chapter 3 File Sharing
3 Click Add Group.
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