Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021138-15
October, 2018
Contents
Chapter 1 Getting Started .............................................9
Chapter 11 Regulatory Compliance Information .... 220
For Customers in the United States ........................................... 220
For Customers in Europe ............................................................ 220
For Customers in Taiwan ............................................................. 223
8
Chapter 1 Getting Started
Chapter 1 Getting Started
Diagrams
Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the
packing box for your unit’s model name.
TS3210DN
TS3410DN
123 456
11
7
9
8
123 456
10
11
12 13 14
19
15
16
15
7
9
8
9
10
12
13
14
16
19
Chapter 1 Getting Started
TS3410RN
101710 18 345610 1710 9122
11181216151113 14
19
1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold the power button for three seconds.
If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Power LED
For TS3210DN and TS3410DN, the LED glows green when the TeraStation is on. For TS3410RN, the LED glows
white when the TeraStation is on.
3 Info LED
If there is a status message, the amber info LED will light up. Check the Settings interface or NAS Navigator2 to
see the status message.
4 Error LED
If there is an error, the red error LED will light up. Check the Settings interface or NAS Navigator2 to see the
error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the
TeraStation’s beeping, and initializing settings using a USB drive.
8 Drive Lock ()
Open the front panel with the key to replace drives or access the init button.
9 Init Button
Press and hold this button to initialize the TeraStation’s admin username and password, IP settings, SSL, and
service port restriction settings to their factory default values. The effects of this button can be changed in
Settings.
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Chapter 1 Getting Started
10 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
11 Fan
Spins to avoid overheating inside. Do not block the fan.
12 USB 3.0 Port ()
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
13 LAN Port 1 ()
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
14 LAN Port 2 ()
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
15 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
16 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
17 Serial Number
This sticker shows the TeraStation’s serial number.
18 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
19 Link LED
Glows green when the TeraStation is connected to a network.
Turning the TeraStation On and Off
Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation.
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press and hold the power button for three seconds. Don’t unplug the TeraStation without
turning it off first. You can also shut it down and restart it remotely from Settings.
1 Double-click the NAS Navigator2 icon () to start NAS Navigator2.
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Chapter 1 Getting Started
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are “admin” and “password”.
12
Chapter 1 Getting Started
4 Settings will open.
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes .
7 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
When the power LED on the front of the TeraStation turns off, the shutdown process is completed.
13
Chapter 1 Getting Started
Creating an Initialization Drive
We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the
TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that
prevents the unit from booting. For the detailed procedure, refer to the “Creating an Initialization Drive” subsection
in chapter 7.
14
Chapter 2 Configuration
Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser.
Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you
have difficulty viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use another browser instead of Internet
Explorer.
• If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or disable
the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level security
is configured by default. Set the security to a lower level temporarily.
Running the Setup Wizard
Setting Up Through Setup Wizard
When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will
automatically be displayed. To set up the TeraStation using the wizard, follow the procedure below.
1 Double-click the NAS Navigator2 icon () to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
15
Chapter 2 Configuration
3 The password settings page will appear. Enter the desired new administrator password and click Next. If you
click Skip, the administrator password will not change from the default value (“password”).
4 The time zone settings page will be displayed. If you need to change the time zone from that which is currently
displayed on the page, select it from the drop-down list and click Next.
16
Chapter 2 Configuration
5 The proxy server settings page will be displayed. If you place the TeraStation under a proxy network, set your
proxy settings. Click Next.
6 The RAID settings page will be displayed. To change the RAID mode from the default mode, select the desired
RAID mode and click Next, then click Start on the next page. The “Confirm Operation” screen will open so enter
the confirmation number and click OK. Changing the RAID mode will begin.
17
Chapter 2 Configuration
If you want to keep the RAID mode as is, select “Keep current RAID mode” and click Next.
Note: The RAID settings page will not be displayed if using the TS3210DN series and the two-drives included
TS3410DN series TeraStations.
7 The folder path to access shared folders will be displayed and the setup will finish.
Opening Setup Wizard
You may run the setup wizard even after the initial setup or initialization. To launch the setup wizard again, follow
the procedure below.
1 From Settings, click Management.
2 Click to the right of “Restore/Erase”.
18
Chapter 2 Configuration
3 Click Execute Wizard.
4 The “Confirm Operation” screen will open. Enter the confirmation number, then click OK.
5 Follow the instructions on the screen and finish the setup wizard.
Opening Settings
1 Double-click the NAS Navigator2 icon () to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
19
Chapter 2 Configuration
3 Enter the username and password, then click OK.
Notes:
• If the time-out period is set to “10 minutes”, you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in using an encrypted connection.
4 Settings will open.
Notes:
• Username/Password Combinations:
UsernamePasswordSettings Available
admin (default)password (default)All
guestblankSystem information (read-only)
20
Chapter 2 Configuration
UsernamePasswordSettings Available
If a user is assigned as an administrator, all settings are
Your usernameYour password
• Click at the top-right of Settings and choose I’m here to play a tone from the TeraStation for easy location.
available. If assigned to another group, only system
information (read-only) is available.
Checking the Device Information from Dashboard
When opening the Settings interface, the Dashboard page will appear first. Dashboard will show the following
device information:
• System information, such as hostname, firmware version, IP address etc.
• Drive information, such as used capacity of internal drives, LVM volumes, iSCSI volumes etc.
• CPU usage
• System memory usage
• Network information, such as IP address, link speed, sent and received rates etc.
Note: If increasing the number of files on the TeraStation, it will raise the memory usage of the TeraStation. This
memory usage will decrease after the specific time passes. To reduce the memory usage immediately, try the
following operations:
• Restarting the TeraStation.
• Dismounting the USB drive.
21
Chapter 3 File Sharing
Chapter 3 File Sharing
Configuring Shared Folders
Adding a Shared Folder
1 From Settings, click File Sharing.
2 Click to the right of “Folder Setup”.
3 Click Create Folder.
22
Chapter 3 File Sharing
4 Configure the desired settings, then click OK.
Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Multibyte characters are
supported. The first character should not be a symbol.
• When you click the Option 1 tab, you can enter the folder description. Descriptions may contain up to 75
alphanumeric characters, hyphens (-), underscores (_), and spaces. Multibyte characters are supported. The first
character should not be a space.
• You may create up to 400 shared folders.
• If the names of shared folders accessed via AFP and FTP connections contain multibyte characters, configure the
client language in Management > Name/Time/Language to match the characters. If the setting does not match,
the shared folder name will not be displayed correctly.
• The following characters are handled differently by macOS and Windows. Avoid using these characters when
sharing data between macOS and Windows:
― ~ ∥ - ¢ £ ¬
• Windows does not support some characters that macOS and the TeraStation allow. If you create a filename on
a Mac using any of the following symbols, it will not display correctly on a Windows computer. You may have to
connect to the TeraStation via AFP in order to display or copy files that contain these symbols in their filenames.
23
Chapter 3 File Sharing
? ] [ / \ = + > < ; : " , | *
• Do not use any of the following words for the name of a shared folder as these words are reserved for internal
use by the TeraStation: authtest, global, homes, info, lost+found, lp, msdfs_root, mt-daapd, printers, ram, spool,
usbdisk x (where “x” is a number, for example: usbdisk1)
• Don’t use the following unsupported characters in shared folder names, workgroup names, or filenames:
• File and folder names may contain up to 255 single-byte characters.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do not
delete these files. If they are deleted using Windows, this may prevent further access from a Mac.
• The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such as
date created, date modified, and other date information may be updated or changed.
• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected or a
power outage occurs while copying data, the following may occur:
◦ Preset data such as the TeraStation name, users, and groups may be erased.◦ An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the
TeraStation, delete the file, and perform the copy operation again.
• If the Ethernet cable is disconnected from the LAN port during file copying, even if the cable is not in use, the
copy operation will abort. Do not disconnect or reconnect the Ethernet cable to the LAN port during file copying.
Recycle Bin
To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of
deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File Sharing > Folder Setup > Empty Recycle Bin in Settings. The recycle bins in all shared folders will be deleted.
Notes:
• You can prevent guests and other users from emptying the trash by navigating to File Sharing > SMB and select
“Administrator only” for the “Recycle Bin Permissions” option.
• If you use macOS, select “Keep when original file is deleted” for the “macOS Temp Files” option by navigating to
File Sharing > SMB. If this setting is changed, files in the recycle bin may be corrupted.
Read-Only Shares
By default, new shares are set with read and write access, but you may change the attribute to Read only at Attribute
on the Option 2 tab. Read-only shares and HFS Plus-formatted USB drives will have “(Read Only)” added to comments
in File Explorer.
Note: Configure read-only file attribute in Settings. Configuring them from within Windows is not supported and
may cause unexpected behavior.
24
Chapter 3 File Sharing
Hidden Shares
If hidden shares are enabled, shared SMB folders will not be displayed in Network, and only certain users are allowed
to access them. To hide a shared SMB folder, follow the procedure below.
1 From Settings, navigate to File Sharing > Folder Setup and choose a shared folder or a USB drive to configure
hidden shares.
2 Click the Option 2 tab and select the “Hidden share (SMB only)” checkbox, then click OK.
Notes:
• If protocols other than “SMB (Windows/Mac)” or “Backup” under “LAN Protocol Support” on the Basic tab are
enabled, the hidden shares option will be grayed out and cannot be selected.
• Configure hidden share attribute in Settings. Configuring them from within Windows is not supported and may
cause unexpected behavior.
To access a hidden folder, open File Explorer in your computer and enter “\\TeraStation name\shared folder name$\”
into the address bar. For example, if the TeraStation name is “TSXXX001” and the shared folder name is “share”, enter
“\\TSXXX001\share$\” to open it.
Configuring Users
Adding a User
Note: The TeraStation can register a maximum 300 of users, which include the default users “admin” and “guest”.
1 From Settings, click File Sharing.
2 Click to the right of “Users”.
25
Chapter 3 File Sharing
3 Click Create User.
26
Chapter 3 File Sharing
4 Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 alphanumeric characters, hyphens (-), underscores (_), periods (.), and the
symbols ! # & @ $ * ^ %. The first character should not be a symbol.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a user
ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• User descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
Multibyte characters are supported. The first character should not be a symbol or space.
• Passwords may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), spaces, commas (,),
periods (.), semicolons (;), tildes (~), and the symbols @ ! $ & * + : = ? ] [ ^ } { \. The first character should not be a
symbol unless it is an underscore.
• Use the same username and password for both Windows and the TeraStation or you may not be able to access
shared folders.
• Do not use a name already in use as a group; do not use any of the following words as a username as these
words are reserved for internal use by the TeraStation: _lldpd, adm, admin, administrator, admins, all, apache,
avahi, avahi-autoipd, backup, bin, crontab, daemon, dialout, dip, disk, ftp, ftpuser, fuse, gnats, guest, guests, halt,
hdusers, irc, kmem, libuuid, list, lp, mail, man, messagebus, mysql, netdev, news, nobody, nogroup, none, ntp,
openldap, operator, plugdev, proftpd, proxy, puppet, root, rpc, rpcuser, sambashare, sasl, shadow, shutdown,
snmp, splx, src, ssh, sshd, staff, statd, sudo, sync, syslog, tmhttpd, tty, users, utmp, uucp, winbindd_priv, www,
www-data
27
Chapter 3 File Sharing
Importing User Information
You can import users in File Sharing > Users by clicking Import CSV File.
An example format for user data: Username (required), password (required), and user description (optional).
Example 1: Importing usernames, passwords, and comments
username1,password1,comment1
username2,password2,comment2
username3,password3,comment3
Example 2: Importing usernames and passwords
username1,password1,
username2,password2,
username3,password3,
Guidelines:
• Use commas (,) as separators. Do not put spaces before or after commas. If you don’t want user descriptions, use
a comma after the password at the end.
• If a line is in an incorrect format, the username entered on that line will not be registered.
• If an unavailable name is used by a user or if the username already exists, an error will occur and cancel the
import process. User whose usernames were entered during or after the error occurs will not be imported.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the “hdusers” group automatically.
Adding a Group
1 From Settings, click File Sharing.
2 Click to the right of “Groups”.
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Chapter 3 File Sharing
3 Click Add Group.
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