BuckMaster 384 User Manual

MODEL384

MAY BE INSTALLED INA SOLID FUELBURNING FIREPLACE, AS A

FREESTANDING FIREPLACE,ASAZERO CLEARANCE FIREPLACE OR

WITHAN OPTIONALWOODEN SURROUND

VENT-FREE

WARNING: If the information in this manual is not followed exactly, a fire or

explosion may result causing property damage, personal injury or loss of life.

 Do not store or use gasoline or other flammable vapors and liquids in vicinity of this or any

other appliance.
WHAT TO DO IF YOU SMELL GAS:

 Do not try to light any appliance.
 Do not touch any electrical switch; do not use any phone in your building.
 Immediately call your gas supplier from a neighbor’s phone. Follow gas supplier’s instruc-

tions.

 If you cannot reach your gas supplier, call fire department.
 Installation and service must be performed by a qualified installer, service agency or gas

supplier.

This is an unvented gas-fired heater. It uses air (oxygen) from room in which it is installed.
Provisions for adequate combustion and ventilation air must be provided. Refer to section “
Producing Adequate Air For Combustion And Ventilation” page 31.

This appliance may be installed in an aftermarket, permanently located, manufactured (mobile)
home, where not prohibited by local codes.

This appliance is only for use with type of gas indicated on rating plate. This appliance is not
convertible for use with other gases.

INSTALLER: Leave this manual with appliance.
CONSUMER: Retain this manual for future reference.

MANUFACTURED BY:
NEW BUCK CORPORATION

200 ETHAN ALLEN DRIVE
PO BOX 69
SPRUCE PINE, N.C. 28777

www.buckstove.com

This appliance is intended for supplemental heating.

Revised January 2013

TABLE OF CONTENTS

SECTION I: Safety Information..................................................................................................1

SECTION II: Fireplace Preparation.............................................................................................4

Fireplace Clearances.....................................................................................................................5

Gas Connection.............................................................................................................................5

Placement of Logs.........................................................................................................................6

Gas Pressure Check.......................................................................................................................8

Lighting Instructions - SIT Modulating or SIT Manual ........................................................9

Lighting Instructions - SIT Millivolt Valve................................................................................13

Flame Check ...............................................................................................................................17

Heat Output.................................................................................................................................17

Wiring Diagram .......................................................................................................................... 18

SECTION III: Solid Fuel Burning Fireplace Installation (FP).................................................. 20

SECTION IV: Wooden Surround Installation (WS) .................................................................22

SECTION V: Zero Clearance Installation (ZC) ........................................................................24

SECTION VI: Freestanding Installation (FS)............................................................................28

SECTION VII: Alcove Installation ............................................................................................ 30

SECTION VIII: Producing Adequate Air For Combustion And Ventilation.............................31

SECTION IX: Air For Combustion and Ventilation Inside ......................................................33

SECTION X: Air For Combustion and Ventilation Outdoors.................................................. 34

SECTION XI: After Market Mobile Home................................................................................35

Important Safeguards..................................................................................................................36

Cleaning......................................................................................................................................36

Trouble Shooting ........................................................................................................................37

Service and Repair Parts.............................................................................................................41

Replacement Parts.......................................................................................................................42

Warranty/Owner Registration.....................................................................................................48

SECTION I

SAFETY INFORMATION WARNINGS

IMPORTANT: READ THIS OWNER’S MANUAL CAREFULLY AND COMPLETELY

BEFORE TRYING TO ASSEMBLE, OPERATE, OR SERVICE APPLIANCE. IMPROPER
USE OF THESE LOGS CAN CAUSE SERIOUS INJURY OR DEATHFROM BURNS, FIRE,
EXPLOSION AND CARBON MONOXIDE POISONING.

 NOTE: When burning any unit or appliance that combusts fuel for heat, such as

coal, oil, wood or natural and (L.P.) liquid petroleum gas, we highly recommend
use of smoke and carbon monoxide detectors in your home.

Early signs of carbon monoxide poisoning resemble flu, with headaches, dizziness and/or
nausea. If you have these signs, heater may not be working properly. Get fresh air at once!
Have heater serviced.
Some people-pregnant women, persons with heart or lung disease, anemia, those under
influence of alcohol and those at high altitudes-are more affected by carbon monoxide than
others.

CAUTION: Strong drafts, such as a ceiling fan placed directly in front of heater

(pulling from either direction) may create sooting. Sooting will discolor
walls.

1. The installation must conform with local codes or in the absence of local codes, with

National Fuel Gas Code, ANSI Z223.1/NFPA54.

2. This appliance may be installed in an After-Market*Manufactured (Mobile) Home,

where not prohibited by state or local codes.

*

(After-Market: Completion of sale, not for purpose of resale from manufacturer.)

This appliance is only for use with the type of gas indicated on rating plate.
This appliance is not convertible for use with other gases.

NOTE:

See Section VIII, “Producing Adequate Air For Combustion And Ventilation” page 31.

IMPORTANT: VENT-FREE HEATERS ADD MOISTURE TO AIR. ALTHOUGH THIS IS

BENEFICIAL, INSTALLING HEATER IN ROOMS WITHOUT ADEQUATE
VENTILATION MAY CAUSE MILDEW TO FORM FROM TOO MUCH MOISTURE.

3. Never install this heater:

 In a recreational vehicle, bathroom, bedroom or any other sleeping quarters.
 Where curtains, furniture, clothing or other flammable objects are less than 42" from

front of heater

 In high traffic areas or in windy areas

4. Two models are available. One specific model for propane (LP) and one for natural gas.

Use the correct type gas for your home. Do not convert from one gas type to another.

NOTE: This appliance complies with ANSI Z21.11.2b-2010 Unvented Room Heater.

WARNING: “ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE

DANGEROUS.”

Page 1

5. If this heater is used with propane gas, do not place propane supply tank(s) inside any structure.

6. What To Do IF You Smell Gas:

Shut off gas supply.

- Do not try to light any appliance.

- Do not touch any electrical switch; do not use any phone in your building.

- Immediately call your gas supplier from a neighbor’s phone. Follow gas supplier’s instructions.

- If you cannot reach your gas supplier, call fire department.

7. When operated for first time, logs may emit a “paper burning” smell. This smell will gradually
diminish and will be totally eliminated after first few hours of operation. Run gas logs with flue
damper open during this time. Do not use blower at this time.

8. “This heater shall not be installed in unusually tight construction unless provisions are

provided for adequate combustion and ventilation air.” See “Producing Adequate Air For
Combustion And Ventilation”, page 31.

9. Surface of gas logs becomes very hot when operating. Keep children and adults away from hot
surface. Gas logs will remain hot for sometime after shutdown. Allow surface to cool before
touching.

10. Do not place clothing or other flammable material on or near appliance.

11. If equipped, fresh air damper must be closed.

12. Keep appliance area clean and free from combustible materials, gasoline and other flamma-

ble vapors and liquids.

13. If burner shuts off, do not relight until you provide fresh outside air. If burner continues to shut
off, have unit serviced.

14. Do not use this heater if any part has been under water. Immediately call a qualified service

technician to inspect room heater and to replace any part of control system and any gas con­trol which has been under water.

15. Turn off heater and let cool before servicing.

16. These logs are made of bonded fiber. When removing logs and base, do not damage the bonded
material. If material is damaged extensively, loose fiber dust could be emitted into air.

17. Any safety screen or guardremoved for servicing an appliance must be replaced prior to

operating heater.

18. This appliance is intended for supplemental heating.

19. “WARNING: Any change to this heater or its controls can be dangerous.”

20. Installation and repairs should be performed by a qualified service person. The appliance

should be inspected before use and at least annually by a professional service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. It is imperative that control compartments, burners and circulating air passageways of
appliance be kept clean.

Page 2

21. All heater screens must be kept closed when operating gas logs.

22. “WARNING: Failure to keep primary air opening (s) of the burner (s) clean may result in

soot and property damage.”

23. Do not use this heater for burning trash or cooking. Never place matches, paper, garbage or any
other material on top of logs or into the flames.

24. Do not install or operate this heater in areas where impurities in air exist (such as tobacco

smoke or heavy cooking grease). Particles from impurities may discolor walls.

25. Due to high temperatures, appliance should be located out of traffic and away from furniture
and draperies.

26. Children and adults should be alerted to hazards of high surface temperature and should stay
away to avoid burns or clothing ignition.

27. Young children should be carefully supervised when they are in same room with appliance.

28. An unvented room heater having an input rating of more than 10,000 Btu per hour shall not

be installed in a bedroom or bathroom.

29. The appliance and its appliance main gas valve must be disconnected from gas supply piping
system during any pressure testing of that system at test pressure in excess of 1/2 psi (3.5 kPa).

30. The appliance must be isolated from gas supply piping system by closing its equipment shut­off valve during any pressure testing of gas supply piping system at test pressures equal to or
less than 1/2 psi (3.5 kPa).

31. “WARNING: Do not allow fans to blow directly into fireplace. Avoid any drafts that alter
burner flame patterns.”

32. “WARNING: Do not use a blower insert, heat exchanger insert or other accessory not ap­proved for use with this heater.”

33. A fireplace screen must be in place when appliance is operating and unless other provisions
for combustion air are provided, screen shall have an opening (s) for introduction of combus­tion air.

Page 3

SECTION II

FIREPLACE PREPARATION

The fireplace needs to be prepared before installing heater.

A. Turn off the gas supply to fireplace.

“WARNING: BEFORE INSTALLING IN A SOLID-FUEL BURNING

FIREPLACE, CHIMNEY FLUE AND FIREBOX MUST BE CLEANED OF
SOOT, CREOSOTE, ASHES AND LOOSE PAINT BY A QUALIFIED
CHIMNEY CLEANER.”

“WARNING: DO NOT ALLOW FANS TO BLOW DIRECTLY INTO

FIREPLACE. AVOID DRAFTS THAT ALTER BURNER FLAME
PATTERNS.”

“WARNING: DO NOT USE A BLOWER INSERT, HEAT

EXCHANGER INSERT OR OTHER ACCESSORIES NOT APPROVED FOR
USE WITH THIS HEATER.”

“WARNING: ANY OUTSIDE AIR DUCTS AND/OR ASH DUMPS IN

FIREPLACE SHALL BE PERMANENTLY CLOSED AT TIME OF
APPLIANCE INSTALLATION.”

B. Read the following sections before installing your unit; Section III, page 20

Installation In A Solid-Fuel Burning Fireplace and Section VIII, page 31
Producing Adequate Air For Combustion And Ventilation.

“WARNING: CUTTING ANY SHEET-METAL PARTS OF SOLID-

FUEL BURNING FIREPLACE OR LISTED VENTLESS FIREBOX
ENCLOSURE IN WHICH UNVENTED FIREPLACE INSERT IS TO BE
INSTALLED IS PROHIBITED.”

NOTE: “IF FACTORY BUILT FIREPLACE HAS NO GAS ACCESS

HOLE(S) PROVIDED, AN ACCESS HOLE OF 1.5 inch (37.5mm)
DIAMETER OR LESS MAY BE DRILLED THROUGH LOWER SIDES OR
BOTTOM OF FIREBOX IN A PROPER WORKMANLIKE MANNER. THIS
ACCESS HOLE MUST BE PLUGGED WITH NON-COMBUSTIBLE
INSULATION AFTER GAS SUPPLY LINE HAS BEEN INSTALLED.”
REFRACTORY, GLASS DOORS , SCREEN RAILS, SCREEN MESH AND
SOLID-FUEL LOG GRATES (IF APPLICABLE) CAN BE REMOVED
FROM FIREPLACE BEFORE INSTALLING UNVENTED FIREPLACE
INSERT.

Page 4

INSTALLATION AND CLEARANCES

To ensure a safe installation into a masonry or factory built fireplace, following instructions must be
carefully followed:

(1) Sidewall Clearances:

Clearance from side of fireplace opening to any adjacent combustible wall should not
be less than: right side 7", left side 7".

(2) Ceiling Clearances:

The ceiling height should not be less than 26" from top of fireplace opening.

(3) Mantel Clearances:

Clearances from top of heater to mantel or mantel supports should not be less than 20".

NOTE: See following sections for installation options: Section III, page 20, Installation In A Solid-Fuel
Burning Fireplace and Section IV, page 22, Installation With Optional Wooden Mantel and Section V,
page 24, Zero Clearance Installation.

WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE

DANGEROUS.

GAS CONNECTION

Check gas type. Use only type of gas indicated on valve rating plate. If type of gas listed on plate is
not your type of gas supply, DO NOT INSTALL. Contact your dealer for proper model.
Always use an external regulator for all LP heaters to reduce supply tank pressure to a maximum of 13"
W.C. This is in addition to regulator furnished with heater.

WARNING: CONNECTION DIRECTLY TO AN UNREGULATED LP TANK CAN

CAUSE AN EXPLOSION.

Normal gas connection is 3/8” N.P.T. made at left rear side of appliance (facing front of appliance).

NOTE: The connecting pipe must be internally tinned copper tubing for use with natural gas. Test for
leaks using a solution of soap and water after completing the connection. DO NOT USE OPEN

FLAME

NOTE: “If the factory-built fireplace has no gas access hole provided, an access hole of 1.5 inch

(37.5mm) diameter or less may be drilled through lower sides or bottom of fire box in a proper
workmanlike manner. This access hole must be plugged with non-combustible insulation after gas
supply line has been installed.”

WARNING: Installation and repairs should be performed by a qualified service person.

Appliance should be inspected before use and at least annually by a professional service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that control compartments, burners and circulating air
passageways of appliance be kept clean.

Page 5

CR3329 CERAMIC LOG SET PLACEMENT, FOR MODEL384

(4)

(2)

(1-R)

(1-L)

(3)

WARNING: Failure to position parts in accordance with these diagrams or failure to use only parts

specifically approved with this heater may result in property damage or personal injury.

WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).

1) Front Log (s) #1-R and 1-L (Slim Log s) wrapped in cardboard box) . Place 1-R between front
portion of burner and log grates on right hand side of log base. Next place 1-L between front
portion of burner and log grates. Note: logs 1-R and 1-L should over lap in center of burner base
to create front log.

2) Middle Glow Log #2 . Place rear of log on top of middle log supports located in open center
portion of burner base. Front of log should rest slightly behind rear line of burner holes on front
portion of burner. Align notch on left front bottom side of log over existing hold down nut of
burner. This should align log at right position from left or right on burner.

3) Rear Log #3. Place log in rear log supports center from left to right.

4) Left Top Log #4. Log has two (2) holes in bottom front side. Align holes with two (2) pins
located on left top of log #2. Rear of log #4 should rest on left top end of rear log #3.

Page 6

E.S.B. LOG SET PLACEMENT FOR MODEL384

3

1

2

5

“MILLIVOLT ONLY”

4

6

7

WARNING: Failure to position parts in accordance with these diagrams or failure to use only parts

specifically approved with this heater may result in property damage or personal injury.

WARNING: POSITIONING OF LOGS IS VERY CRITICAL (SEE DIAGRAM ABOVE).

MODEL E.S.B: (1) Rear Log, (2) Middle Log, (3) Left Top Middle Log, (4) Right Top
Middle Log (5), Left Front Log (6), Right Front Log (7), Glowing Embers in front of 5 & 6
logs.

WARNING: POSITIONING OF LOGS IS VERY CRITICAL (See Figure 2).

1) Place rear log #1 on rear log supports. The log has alignment notches on each rear corner.

2) Place Middle log #2 in front of rear burner tube and then move log forward. The log should seat
just behind brass knob (s), located in middle section of base between rear burner tube and front
burner pan.

3) Place Left Top Middle log #3 on pins located on left top section of Middle log #2.

4) Place Right Top Middle log #4 on pin located on right top section of Middle log #2 and align
notch on right side #4 with side shield on right.

5) Place Left Front log #5 on locator pins located on left middle section of front burner pan.

6) Place Right Front log #6 on locator pins located on right middle section of front burner pan.

7) Provided with your log set is a package of Glowing Embers (rock wool). Open package and tear
off small pieces of wool material and place it over small holes (ports) located on front burner pan
in front of logs #5 and #6. Cover entire section of holes (ports).

*Replacement of loose (Glowing Embers) must be purchased from the original
manufacturer and application of excess loose material may adversely affect performance of
heater.

NOTE: “Wash your hands immediately after coming in contact with wool material. The wool
can cause slight itching or burning in some cases, avoid any contact with eyes.”

“WARNING: All previously applied loose material must be removed prior to replacement.”

Page 7

GAS PRESSURE CHECK

Check inlet pressure to burner to ensure that it is as shown in table below. NOTE:The pressure
check point is located on the right side of valve facing burner, for SIT Millivolt, and left side for
SIT Modulating.
Appliance and its appliance main gas valve must be disconnected from the gas supply piping
system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5kPa).
Appliance must be isolated from gas supply piping system by closing its equipment shut-off
valve during any pressure testing of gas supply piping system at test pressures equal to or less
than 1/2 psi (3.5 kPa).

VALVE
MODEL: FP384 FP384 FP384 FP384
GAS TYPE

Maximum Heat Input 33,000 33,000 33,000 33,000
Minimum Heat Input 23,000 23,000 12,000 13,000
Gas Inlet Pressure

Maximum 10.5ins.W.C. 13ins.W.C. 10.5ins.W.C. 9.0ins.W.C.

Minimum *5.0ins.W.C. *11ins.W.C. *5.0ins.W.C. *11ins.W.C.

Manifold Pressure

Maximum 3.5ins.W.C. 9.0ins.W.C. 3.5ins.W.C. 9.0ins.W.C.

Minimum 3.0ins.W.C. 8.2ins.W.C. 2.8ins.W.C. 7.2ins.W.C.

NOTE: On initial installation it may be necessary to bleed out air in the gas lines. Do this by
holding the control knob and turning the knob to the “PILOT” position for about 30 seconds.
To check the regulator pressure, remove the pressure tag plug at the left side of the regulator
facing the heater. The pressure should be checked with the heater burning and the control set
on high. After measuring the pressure, replace the pressure tap plug, ensuring that there are no
leaks.

 For the purpose of minimum input adjustment.

(MILLIVOLT) (SIT MANUAL-MODULATING)

Natural Propane Natural Propane

WARNING

This appliance is equipped for (natural or propane) gas. Field conversion is not permitted.

Solid fuels shall not be burned in the same fireplace where an unvented room heater has
been installed.

NOTE: The following label has been provided with this appliance and must be read and

then attached to floor of the fireplace or firebox area beneath the appliance. The
label is a peel and stick label. Make sure the area is cleaned before attaching label
to it.

“WARNING: This solid-fuel burning fireplace or listed ventless enclosure has been

converted for use with an unvented fireplace insert only. A solid-fuel burning
fireplace cannot be used for burning wood or solid fuels unless all original parts
have been replaced and fireplace re-approved by the authority having
jurisdiction. A ventless firebox enclosure cannot be used with an unvented gas log
unless all original parts have been replaced and ventless firebox enclosure re­approved by authority having jurisdiction.”

Page 8

LIGHTING INSTRUCTIONS

MODULATING OR MANUAL VALVE (SIT)

FOR YOUR SAFETY, READ BEFORE LIGHTING

WARNING

IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.

A. This appliance has a pilot which must be lit by hand. When lighting pilot, follow these

instructions exactly.

B. BEFORE LIGHTING smell around appliance for gas. Be sure to smell next to floor

because gas is heavier than air and will settle on floor.

WHAT TO DO IF YOU SMELL GAS

 Do not try to light any appliance.
 Do not touch any electrical switch; do not use any phone in your building.
 Immediately call your gas supplier from a neighbor’s phone. Follow gas

supplier’s instructions.

 If you cannot reach your gas supplier, call fire department.

C. Use only your hand to push in or turn gas control knob. Never use tools. If knob will not

push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or
attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water. Immediately call a qualified

service technician to inspect appliance and to replace any part of control system and any gas
control which has been under water.

Page 9

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information on previous page.

2. Make sure manual shutoff valve is fully closed.

3. Turn off all electrical power to appliance.

4. Open access panel door located at bottom front of appliance.

5. Turn control knob clockwise to full “OFF” position.

6. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If

you smell gas, STOP! Follow “B” in safety information on previous page. If you don’t
smell gas, go to next step.

7. Find Pilot: The pilot is located in front of rear log and burner on right hand side of
appliance. Fully open manual shutoff valve.

8. Turn gas control knob counterclockwise to “PILOT” position. Press in gas control
knob for fifteen (15) seconds.

9. With control knob pressed in, push down (in) and release igniter button (igniter button is
located on left hand side of front of appliance). This will light pilot. If needed, keep
repeating this step until pilot lights.

10. Keep control knob pressed in for (1) one minute after lighting pilot. After (1) minute,
release gas control knob and it will pop back up. Pilot should remain lit. If pilot goes out,
repeat steps 1 through 9.

 If knob does not pop up when released, stop and immediately call your service technician

or gas supplier.

 If pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your

services technician or gas supplier.

Page 10

11. Turn gas control knob counterclockwise to “ON” position. Continue to turn gas control
knob counterclockwise to your desired setting.

12. Close access panel door.

13. Turn on all electrical power to appliance.

CAUTION

DO NOT TRY TO ADJUST HEATING LEVELS BY USING MANUAL SHUTOFF VALVE.

TO TURN OFF GAS TOAPPLIANCE

SHUTTING OFF UNIT

1. Open access cover door.

2. Turn gas control knob clockwise to full “OFF” position.

3. Turn off all electric power to appliance if service is to be performed

4. Close access cover door.

SHUTTING OFF BURNER ONLY (pilot stays lit)

Turn control knob clockwise to “PILOT” position.

CAUTION: Hot while in operation. Do Not Touch. Keep children, clothing, furniture,

gasoline and other liquids having flammable vapors away.

CAUTION: DO NOT TRY TO ADJUST HEATING LEVELS BY USING MANUAL

SHUTOFF VALVE.

WARNING: Improper installation, adjustment, alteration, service or maintenance can

cause property damage, personal injury or loss of life. Refer to owner’s information manual
provided with this appliance. Installation and service must be performed by a qualified installer,
service agency or gas supplier.

IMPORTANT: Always operate appliance at completely “ON” or completely “OFF”

positions. Never use heater at a setting between these positions as this can result in improper
combustion and excessive carbon monoxide emissions.

Page 11

THERMOSTAT CONTROL OPERATION

1. Thermostat control on this heater differs from standard thermostats. Standard thermostats
simply turn burner on and off. The thermostat used on this heater senses room temperature
and adjusts amount of gas flow to burner. This will increase or decrease flame height. At
times, room may exceed set temperature, which will cause burner to shut off. When room
temperature drops below thermostat setting, burner will cycle itself on again. The control
knob can be set to any level between “LO” and “HI”.

NOTE: Thermostat sensing bulb measures temperature of air near heater cabinet. This may
not always agree with room temperature (depending on housing construction, installation
location, room size, open air temperatures, etc.). Frequent use of your heater will allow you
to determine your personal comfort levels.

MANUAL LIGHTING PROCEDURE

1. If pilot cannot be lit with piezo, it can be manually lit with the use of a paper match and a
lighter rod.

2. Open access panel door located at bottom front of appliance.

3. Place match in holder and light. With left hand, turn control knob counterclockwise
to “PILOT”position. Press in gas control knob for fifteen (15) seconds.

4. Use rod to light match and ignite pilot. Pilot is located in front of rear log and burner on
right hand side of appliance.

5. Continue to hold control knob for an additional one (1) minute to ensure the pilot is lit.

6. Turn control knob counterclockwise to “ON” position. Push “ON/ OFF” toggle
switch to “ON” position. Main burner should light.

7. Close access panel door.

8. Turn on all electrical power to appliance.

NOTE: This unit may be used with an optional wall thermostat. If so, wall thermostat needs to
be set at a higher temperature than room temperature.

Page 12

OPERATING INSTRUCTIONS

Before operating this appliance, proceed through following checklist.

1. Read and understand these instructions before operating this appliance.

2. Check that there are no gas leaks. If you smell gas do not attempt to light this appliance.

3. Verify that log placement is correct.

WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE

DANGEROUS.

LIGHTING INSTRUCTIONS

SIT-MILLIVOLT VALVE

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may

result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lit by hand. When lighting pilot follow these

instructions exactly. If piezo fails, then light pilot using matches. Refer to match lighting
instructions.

B. BEFORE LIGHTING smell all around appliance area for gas. Be sure to smell next to

floor because some gas is heavier than air and will settle to floor.

WHAT TO DO IF YOU SMELL GAS:

 Do not try to light any appliance.
 Do not touch any electric switch; do not use any phone in your building.
 Immediately call your gas supplier from a neighbor’s phone. Follow gas supplier’s

instructions.

 If you cannot reach your gas supplier, call fire department.

C. Use only your hand to push in or turn gas knob. Never use tools. If knob will not push in

or turn by hand, don’t try to repair it. Call a qualified service technician. Force or attempted
repair may result in a fire or explosion.

D. Do not use this appliance if any or part of it has been under water. Immediately call a

qualified service technician to inspect the appliance and to replace any part of the control
system and any gas control which has been under water.

Page 13

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information on reverse side of this label (page 13).

2. Make sure manual shutoff valve is fully closed. If equipped with thermostat, set to lowest
setting.

3. Turn off all electrical power to appliance.

4. Open access door located at bottom of front of appliance.

5. Push in gas control knob slightly and turn clockwise to full “OFF” position.

REMOTE CONTROL OR
WALL THERMOSTAT

NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do

not force.

6. Wait (5) five minutes to clear out any gas. Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the safety information on the previous page. If you
don’t smell gas, go to the next step.

7. Find Pilot: The pilot is located in front of rear log and burner on right hand side of
appliance. Fully open manual shutoff valve.

8. Press in and turn knob on gas control counterclockwise to “PILOT” and continue
pressing in knob for (15) fifteen seconds.

9. With control knob pressed in push down (in) and release ignitor button (ignitor button is
located on front left hand side of appliance). This will light pilot. If needed, keep repeating
this step until pilot lights.

10. Keep control knob pressed in for (1) one minute after lighting pilot. After (1) minute,
release control knob and it will pop back up. Pilot should remain lit. If pilot goes out,
repeat steps 1 through 9.

 If knob does not pop up when released, stop and immediately call your service technician

or gas supplier.

 If pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your

services technician or gas supplier.

Page 14

11. Turn control knob counterclockwise to “ON”.

12. If using unit without wall thermostat place Auto/Off/Manual switch to manual position. If
using wall thermostat place Auto/Off /Manual switch to auto position and place thermostat
to a setting higher than room temperature.

13. Close access cover door.

14. “Turn on all electrical power to appliance.”

15. Your heater is equipped with a HI & LO control. Turn clockwise for Low and
counterclockwise for High.

CAUTION

DO NOT TRY TO ADJUST HEATING LEVELS BY USING MANUAL SHUTOFF VALVE.

TO TURN OFF GAS TO

APPLIANCE

SHUTTING OFF UNIT

1. Open access cover door.

2. If equipped with thermostat set to lowest setting.

3. Turn control knob clockwise to full “OFF”.

4. Turn off all electric power to appliance if service is to be performed.

5. Close access cover door.

SHUTTING OFF BURNER ONLY (Pilot stays lit.)

Turn control knob clockwise to “PILOT” position.

CAUTION: Hot while in operation. Do Not Touch. Keep children, clothing, furniture,

gasoline and other liquids having flammable vapors away.

CAUTION: DO NOT TRY TO ADJUST HEATING LEVELS BY USING MANUAL

SHUTOFF VALVE.

WARNING: Improper installation, adjustment, alteration, service or maintenance can

cause property damage, personal injury or loss of life. Refer to owner’s information manual
provided with this appliance. Installation and service must be performed by a qualified
installer, service agency or gas supplier.

IMPORTANT: Always operate appliance at completely “ON” or completely “OFF”

positions. Never use heater at a setting between these positions as this can result in improper
combustion and excessive carbon monoxide emissions.

Page 15

MANUAL LIGHTING PROCEDURE

1

1. If pilot cannot be lit with piezo, it can be manually lit with the use of a paper match and a
lighter rod.

2. Open access panel door located at bottom front of appliance.

3. Place match in holder and light. With left hand, turn control knob counterclockwise
to “PILOT”position. Press in gas control knob for fifteen (15) seconds.

4. Use rod to light match and ignite pilot. Pilot is located in front of rear log and burner on
right hand side of appliance.

5. Continue to hold the control knob for an additional one (1) minute to ensure pilot is lit.

6. Turn control knob counterclockwise to “ON” position. Push “ON/ OFF” toggle
switch to “ON” position. Main burner should light.

7. Close access panel door.

8. Turn on all electrical power to appliance.

NOTE: This unit may be used with an optional Wall Thermostat. If so, Wall Thermostat

needs to be set at a higher temperature than the room temperature.

Page 16

FLAME CHECK

A periodic check of the flames should be made. The pilot flame should always be present when
gas logs are in operation. See Figure 4.

Rear Flames: The flames at rear or at either side of top log should be very similar, yellow in

color, and should be about 3" to 4" above large rear log for natural gas logs and
about 6" for propane (LP) gas log sets.

Front Flame: The flame should be 1-1/2" to 2" high and touch the back of front log. This will

produce a red glow on this log.

CR3329 LOG SET

Natural

PILOT

E.S.B. LOG SET

Propane

PILOT

Figure 4

WHEN USED ASA

HEATING APPLIANCE

HEAT OUTPUT

When used as a ventless heater, flue damper of a solid-fuel burning non-combustible fireplace
must always be closed.

The heat output is controlled by the “ON/OFF” switch or wall thermostat, when using Millivolt
Valve. When using SIT Modulating or SIT Manual Valve, heat output is controlled by dial
with LOW to HIGH settings. The Vent-Free fireplace may be installed where permitted by
local, state and city codes.

In the absence of local codes, the latest edition of the National Fuel Gas Code (ANSI Z223.1)
must be met.

Page 17

APRVD

WIRING DIAGRAM

DISCRIPTIONDATEREV. BY

Figure 5

WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO

HAZARDS OF HIGH SURFACE TEMPERATURES AND SHOULD STAY AWAY TO
AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN THEY ARE IN SAME ROOM WITH
APPLIANCE

WARNING: DO NOT PLACE CLOTHING OR OTHER FLAMMABLE

MATERIAL ON OR NEAR APPLIANCE.

NOTE: “If any of the original wire as supplied with the gas appliance must be

replaced, it must be replaced with a wire of at least a 105oC. temperature rating.”

NOTE: Installation and repair should be done by a qualified service person.
This heater should be inspected before use and at least annually by a qualified
service person. More frequent cleaning may be required due to excessive lint
from carpeting, bedding material, etc. It is imperative that control compartments
and circulating air passageways of heater be kept clean.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation.

Verify proper operation after servicing.

Page 18

WARNING: ELECTRICAL GROUNDING INSTRUCTION: HEATER IS

EQUIPPED WITH A THREE-PRONG PLUG FOR YOUR PROTECTION AGAINST
SHOCK HAZARD AND SHOULD BE PLUGGED DIRECTLY INTO A PROPERLY
GROUNDED THREE-PRONG RECEPTACLE.

NOTE: #PE SBRO84 Blower Motor.

Rating: 120 volts/60HZ/1.1 Amps.

NOTE: For convenience, allow licensed electrician to install properly grounded 3-plug

receptacle near unit.

Page 19

SECTION III

1

INSTALLATION MODEL 384 (FP)

IN SOLID FUEL BURNING FIREPLACES

(1) Model FP-384 may be installed in a masonry fireplace. The minimum fireplace dimension

must be 24" high, 32-1/2" wide, and 12" deep. NOTE: Damper or clean out must be closed

or sealed off.
(2) For minimum dimensions for the sidewall and mantel, see drawing below.
(3) Center heater in fireplace opening.

NOTE: See “Producing Adequate Air for Combustion And Ventilation” page 31.
NOTE: Installer of this appliance must mechanically (peel and stick) attach marking supplied

with this unvented appliance before installing to inside of firebox of solid-fuel burning fireplace
or listed ventless firebox enclosure into which unvented fireplace insert is installed. See
example of marking on page 8 of this manual.

CAUTION: Cutting any sheet-metal parts of solid-fuel burning fireplace or listed ventless
enclosure in which unvented fireplace is to be installed is prohibited.

NOTE: “If factory-built fireplace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5) diameter or less may be drilled through lower sides or bottom of firebox in a proper
workmanlike manner. This access hole must be plugged with non-combustible insulation after
the gas supply line has been installed.”

“Refractory, glass doors, screen rails, screen mesh and solid-fuel log grates (if applicable) can
be removed from fireplace before installing unvented fireplace insert.”

NOTE: After the unit is positioned in fireplace, mark trim panels as follows:
A. Set side panels in place, flat against fireplace. Mark down inside edge of trim panel to

make a vertical reference line.

CEILING

26"

20"

24”

7"

12”

7"

LEFT
SIDE

32-1/2”

FRONT

Page 20

RIGHT
SIDE

B. Set top (long) trim panel in place on top of unit. Panel should be flat against outside

face of fireplace and standing vertically (measuring approximately 12” from rear of
unit to front area). Mark along lower edge of trim panel with a pencil to make
reference line for mounting.

NOTE: If used in installation trim panels or surrounds shall not seal ventilation openings in

fireplace. Also provide adequate clearances around air openings.

(4) Slide the unit out of fireplace far enough to work behind trim panel reference lines with a

screw gun.

NOTE: You need to make sure supply gas line is hooked up at this time. Be sure to check for

leaks at connection using soap and water. DO NOT USE OPEN FLAME TEST

FOR LEAKS

(5) With screws provided with fireplace kit, attach both side trim panels. Next, attach top trim

panels.
(6) Slide heater back into fireplace with trim panels flat against face of fireplace.
(7) After hooking up gas line, checking for leaks and mounting trim panels slide heater into

fireplace.
(8) Place logs on burner base as shown on page’s 6 - 7.
(9) For gas hook-up and pressure tap test, see instruction in Section II.

NOTE: Smoke shelves, shields and baffles may be removed if attached by mechanical

WARNING: Solid-Fuels shall not be burned in a fireplace in which an unvented room heater

is installed.

CAUTION: Any outside air ducts and/or ash dumps in the fireplace shall be permanently
closed at time of appliance installation.

WARNING: Before installing in a solid-fuel burning fireplace, the chimney flue and firebox
must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

Page 21

SECTION IV

INSTALLATION OF MODEL 384 (WS)

OPTIONALWOODEN SURROUND (KIT#PAKDM384)

NOTE: See page 20 for clearances.

(1) When choosing right location for your heater and surround (mantel) keep the following in

mind:

NOTE: Due to high temperatures, this heater should be located out of traffic areas and away

from furniture and draperies.

CAUTION: INSTALLATION MUST CONFORM TO LOCAL CODES. IN THE ABSENCE

OF LOCAL CODES, INSTALLATION MUST CONFORM WITH NATIONAL
GAS CODES.

NOTE: See Section II for gas hookup and pressure check.
NOTE: See “Producing Adequate Air For Combustion And Ventilation” page 31.

WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO HAZARDS OF HIGH
SURFACE TEMPERATURES AND SHOULD STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED
WHEN THEY ARE IN SAME ROOM WITH APPLIANCE

WARNING: DO NOT PLACE CLOTHING OR OTHER FLAMMABLE MATERIAL ON OR
NEAR APPLIANCE.

(2) Position screen before leaving heater unattended.
(3) Instructions for assembly of Wooden Surround (Mantel):

TOOLS NEEDED: Medium Phillips screwdriver, tape measure, power drill, and 5/16" socket.
STEP 1: Lay out all components.
STEP 2: Assemble end panels A & B to top front rail C.
STEP 3: Stand end panels and top front rail onto hearth.
NOTE: (Position back of end panels with back of hearth centering assembly from each end).

Install front screws first, then pull back towards inside to square mantel. Install screws
through back holes.

STEP 4: The owner must decide at this time if parts D, E, and F are to be wood or green.

Beginning with panel E stand chosen color face out on hearth flush against stop block
located inside end panel A and attach. Position left end of top window D on top of E
and attach. Slide panel F under right end of D and attach.

STEP 5: Place a cloth or blanket over front portions of mantel as not to scar wooden part of

mantel.

The Manufacturers Trim Kit must be used for Wooden Surround Installation.

1. Set top (long) trim panel in place on top of unit. The panel should be flat against outside
face of fireplace, and standing vertically (measuring approximately 12” from rear of unit
to front area). Mark along lower edge of trim panel with a pencil to make reference line
for mounting.

2. Set side panels in place, flat against fireplace. Mark down inside edge of trim panel to
make a vertical reference line.

Page 22

STEP 6: Slide unit into front opening of surround so top metal trim panel and outer sides of

heater meet flush with the surround front.
STEP 7: Remove cloth or blanket from underneath stove.
STEP 8: Take two metal “ell” brackets with screws provided and anchor back of fireplace to

surround (mantel).
STEP 9: Place top on to surround (mantel), flush with back and equal on each end. Secure both

ends and middle with screws.

EXPLODED VIEW OF MODEL 384 SURROUND KIT# PAKDM384

AS VIEWED FROM BACK OF SURROUND (MANTEL)

SURROUND BASE

Page 23

SECTION V

MODEL 384 (ZC) ZERO CLEARANCE INSTALLATION

The installation must conform with local codes or in the absence of local codes,
with National Fuel Gas Code, ANSI Z223.1/NFPA54.

This appliance may be installed in an After-Market*Manufactured
(Mobile) Home, where not prohibited by state or local codes.

* (After Market: Completion of sale, not for purpose of resale from manufacturer).

This appliance is only for use with the type of gas indicated on trating plate. This appliance is
not convertible for use with other gases.

NOTE: See “Producing Adequate Air For Combustion And Ventilation” page 31.

CHOOSING THE LOCATION FOR YOUR FIREPLACE:

The figure below shows some of many ways your fireplace may be installed. Consider traffic
pattern in your room and location of doors and windows. Moving air from ceiling fans, open
doors and hot air grills may cause flames to soot. If a disturbance is found that affects flames, it
must be eliminated by turning off ceiling fan, closing door or closing or moving hot air register.
A corner location may be best where space is limited.

Your fireplace weighs no more than some of your fine furniture. If fireplace is located near a
load bearing wall, additional supports to foundation will not be necessary. HEAVY FACINGS,
SUCH AS BRICK, STONE, ETC., MAY REQUIRE ADDITIONAL FOUNDATION
SUPPORT.

NOTE: If this appliance is installed directly on carpeting, tile or other combustible mate-

rial, other than wood flooring, appliance shall be installed on a metal or wood
panel extending full width and depth of appliance.

The Manufacturers Trim Kit must be used for Zero Clearance Installation.

1. Set top (long) trim panel in place on top of unit. The panel should be flat against outside

face of fireplace, and standing vertically (measuring approximately 12” from rear of unit
to front area). Mark along lower edge of trim panel with a pencil to make reference line
for mounting.

2. Set side panels in place, flat against fireplace. Mark down inside edge of trim panel to

make a vertical reference line.

GAS LINE

Gas supply line and electrical supply must be
installed before framing in the fireplace by a
licensed installer.

ROOM DIVIDER

PARTIAL ROOM PROJECTION

DRAFTS

Do not locate the fireplace in high traffic
areas or areas exposed to high drafts and
winds. Locate the fireplace away from
furniture and draperies.

Page 24

CORNER

FLUSH

FULL ROOMPROJECTION

ZERO CLEARANCE STANDOFF(S) ASSEMBLY

NOTE: All Standoff must be attached to the appliance before installing as a Zero Clearance

appliance.
“Follow the instructions given in the diagrams below exactly”.

Rear Standoff Location: 6.00” down
from the top of rear of appliance, and
center left to right.

5/16” Hex Head
Self Drilling Screws

12.50” Front Of Top
Trim Panel

6.00”

Side Standoff
(2 per unit)

Top Standoff
(2 per unit)

”

0

0

.

5

1

13.75 MIN.

Top Trim Panel

Page 25

FIREPLACECLEARANCES(ZC)

SIDE

NOT required at this point

Fireplace may be placed directly on a combustible
floor, against a combustible wall at marked
clearancesoronaraisedwoodenplatform.
If fireplace is to be installed on a raised wooden
platform, platform must be a continuous level
surface. Thefireplace must besecured inplace so it
cannotshiftpositions. Only header(seebelow)may
restonstandoffsontop offirebox.
When the firebox is installed over carpeting, vinyl
tile, or any combustible material other than wood
flooring, it must be installed on a metal or wood
panel extending its full width and depth.
Alternatively, carpeting, vinyl tile, etc. may be
removed beneath fireplacebefore installing.

INSTALLING FIREBOX (ZC)

This list of specific instructions will help you make
certain that every installation operationisperformed
correctly. Complete installation steps in sequence
shown.

LOCAL BUILDING CODES SHOULD BE CONSULTED
INALL CASESAS TO PARTICULAR REQUIREMENTS
CONCERNING INSTALLATION OF FACTORY BUILT

FIREPLACES. Select location for fireplace by taking

into consideration factors previously outlined in
“ChoosingtheLocation.”

FramingFirebox

Width of framed opening must be 35-17/32".
Height of framed opening must be 25 1/8". Entire
fireplace can be elevated above floor to achieve a
raised hearth effect. This can be done by adding a
small platform toachieve desired height.
NOTE: Wiring forlower blower must beinstalled
during framing stage. Insulation should be used in
framing onback,sides, and top.

COMBUSTIBLE MATERIALS MUST NOT BE
INSTALLED OVER OR TOUCH ANY BLACK
PAINTED SURFACE. DO NOT BLOCK HEAT
CIRCULATING AIR OUTLETS. DOING SO MAY

RESULT INPOTENTIALFIRE HAZARDS.

1. Sidewall Clearances: Clearances from side of

fireplaceopeningtoany adjacent combustible
wallshouldnot belessthan 7"rightsideand7”
leftside.

2. Ceiling Clearances:Ceiling height should

not be less than 26" from top of fireplace
opening.

VIEW

21 1/2"

13-3/4”

25-1/8"

FRONT

FRAMING
HEADER

25-1/8"

VIEW

Install Firebox

Install firebox into framed opening by placing it
directly in frontof openingand sliding it into proper
position. Please follow wooden surround
instructions.(Alsoseepage25)

LevelFirebox

Check level of the firebox on top edge of fireplace
face. Shimif necessary.

WARNING: Installation and repairs should be
performed by a qualified service person. The
appliance should be inspected before use and at
least annually by a professional service person.
More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, pet
hair, etc. It is imperative that control
compartments, burners and circulating air
passageways of appliance be kept clean.

Page 26

FINISHING YOUR FIREPLACE (ZC)

There is a wide variety of finishing material
available for your fireplace from formal wall
treatments with marble and mantels, to rustic
wood paneling, stone or brick. Non­combustible materials used in this installation
such as slate, tile, marble, etc. must be at least
1/2" thick.

IT IS IMPORTANT THAT BLACK FACE OF
FIREPLACE NOT BE COVERED WITH ANY
TYPE OF COMBUSTIBLE MATERIAL.

Check to see whether man-made brick and
stone are made of non-combustible materials
before using them on face of fireplace. Some
of these products contain combustible
materials. Combustible wall coverings such

CLEARANCES (ZC)

To ensure a safe installation, following must
be carefully observed.

1. Sidewall Clearances: Clearances from

side of fireplace opening to any adjacent
combustible wall should not be less than
7".

2. Ceiling Clearances: Ceiling height

should not be less than 26" from the top of
fireplace opening.

as paneling or wall-board may not overlap
black face of fireplace. Space between wall
covering and fireplace should be sealed with a
heat resistant material such as rock wool
insulation or mortar.

NOTE: An “L” shaped steel lintel must be
installed across top of firebox opening where
facing materials such as brick or stone is used
on the face of firebox. It acts as a support/
firestop. It should be attached to face of
fireplace with screws and sealed to fireplace
with a heat-resistant sealer.

3. Mantel Clearances: Clearance from top

of heater to mantel or mantel supports
should not be less than 20".

4. Floor Clearances: No clearance is

required if the appliance is installed per
these instructions.

SIDE WALL

7" MIN.

CLEARANCE

TO SIDE WALL

20” MIN. CLEARANCE TO
MANTEL ORSUPPORTS

Page 27

24" MIN.

CLEARANCE

TO CEILING

CORNER INSTALLATION

SECTION VI

MODEL 384 (FS)

FREESTANDING INSTALLATION

(1) Determine exact position of your gas heater.
NOTE: Due to high temperatures, this heater should be located out of traffic areas and away

from furniture and draperies.

NOTE: For safe installation the minimum clearances must be met. See Figure below.

0"

REAR WALL

WALL

WALL

2”

0"

0"

2”

LEFT
WALL

7”

7"

NOTE:
DIMENSIONS SHOWN ARE
MINIMUMCLEARANCETO
COMBUSTIBLEWALL.

REAR WALL

STOVE

FACING UNIT

0"

2”

7"

RIGHT
WALL

Figure10

CEILING

26"

26"

SIDE VIEW

CAUTION: The installation must conform with local codes or in absence of local codes,

with National Fuel Gas Code, ANSI Z223.1/NFPA54.

NOTE: See page 5 for Gas Connection and Pressure Check.

(2) Make sure you have right valve for your type of gas. Check label on side of valve.

Position logs as shown in Log Placement Section, Pages 6-7. Position screen before leaving
heater unattended.

This appliance is only for use with type of gas indicated on rating plate.
This appliance is not convertible for use with other gases.

WARNING: “Young children should be carefully supervised when they are in same

room with appliance.” “Children and adults should be alerted to hazards of high
surface temperature and should stay away to avoid burns or clothing ignition.”

WARNING: When appliance is installed directly on carpeting, tile or other

combustible material, other than wood flooring, appliance shall be installed on a metal
or wood panel extending full width and depth of appliance.

Page 28

FREESTANDING PEDESTAL

OR LEGS INSTALLATION

1. The Model 384 can be mounted as free standing with either a pedestal or Queen Anne legs.

A. To mount pedestal Part No.(FA P14) to heater lay heater on its back (use a drop-cloth

to protect back of heater and surface of your flooring). Place pedestal against bottom
of heater. Center pedestal from left to right and from front to rear. Mark holes on angle
on top of pedestal. Lay pedestal aside and drill holes in bottom . Replace the pedestal
and secure with the provided screws.

B. For legs kit Part No.(FA FS384) place heater on its back. Your heater is equipped with

four leg mounting nuts. Place a leg at each nut and secure leg with bolts provided. The
legs are equipped with leveling bolts needed for leveling adjustments.

2. Stand heater to upright position. Place heater in desired location. At this point you may

want to secure pedestal to floor with screws or an “ell” bracket.

3. Hook up gas supply line. Check for leaks with mild soapy water. See page 5 Installation

Clearances and Gas Connection.

Page 29

SECTION VII

MODEL 384 (FS)

ALCOVE INSTALLATION

CAUTION: READ ENTIRE MANUAL BEFORE INSTALLING HEATER.

(1) For clearances, see Figure below. The minimum must be met.
(2) For Installation and Gas Hookup Connection see page 5 .

CAUTION: The installation must conform with local codes, or in absence of local codes,
with National Fuel Gas Code, ANSI Z223.1/NFPA54.

WARNING: DO NOT USE THIS HEATER IF ANY PART HAS BEEN
UNDER WATER. IMMEDIATELY CALL A QUALIFIED SERVICE
TECHNICIAN TO INSPECT ROOM HEATER AND TO REPLACE ANY
PART OF CONTROL SYSTEM AND GAS CONTROL WHICH HAS BEEN
UNDER WATER.

WARNING: IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION,
SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
PERSONAL INJURY OR LOSS OF LIFE. REFER TO THIS MANUAL.

WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN
BE DANGEROUS.”

CEILING

26”

*ALL DIMENSIONS ARE MINIMUM TO COMBUSTIBLE WALL

2”

4”

REAR WALL

2”

4”

REAR WALL

LEFT
WALL

FRONT OF UNIT

RIGHT
WALL

Page 30

SECTION VIII—PRODUCING

ADEQUATE AIR FOR COMBUSTION AND VENTILATION

This section is for residential or manufactured (mobile) installation

“This heater shall not be installed in unusually tight construction unless provisions are adequate
for combustion and ventilation air.”

NOTE: This heater shall not be installed in a room or space unless the required volume of

indoor combustion air is provided by the method in National Fuel Gas Code,
ANSIZ223.1/NFPA 54, the International Fuel Gas Code, or applicable codes.

National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines unusually tight construction or
unconfined space as a space whose volume is less than 50 cubic feet per 1,000 BTU per hour
(4.8m3per kw) of aggregate input rating of all appliances installed in that space and an
unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 BTU per
hour (4.8m3per kw) of aggregate input rating of all appliances installed in that space. Rooms
communicating directly with space in which appliances are installed, through openings not
furnished with doors, are considered a part of unconfined space.

“WARNING: IF AREA IN WHICH HEATER MAY BE OPERATED DOES NOT
MEET THE REQUIRED VOLUME FOR INDOOR COMBUSTION AIR,
COMBUSTION AND VENTILATION AIR SHALL BE PROVIDED BY ONE OF
METHODS DESCRIBED IN NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54,
THE INTERNATIONAL FUEL GAS CODE OR APPLICABLE CODES.”

“WARNING: IF AREA IN WHICH HEATER MAY BE OPERATED IS SMALLER
THAN THAT DEFINED AS AN UNCONFINED SPACE OR IF BUILDING IS OF
UNUSUALLY TIGHT CONSTRUCTION, PROVIDE ADEQUATE AIR FOR
COMBUSTION AND VENTILATION BY ONE OF METHODS DESCRIBED IN
NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54 AIR FOR COMBUSTION
AND VENTILATION OR APPLICABLE LOCAL CODES.”

Unusually tight construction is defined as construction where:
a) Walls and ceilings exposed to the outside atmosphere have a continuous water vapor

retarder with a rating of 1 perm (6 x 10

or sealed.
b) Weather stripping has been added on openable windows and doors.
c) Caulking or sealants are applied to areas such as joints around window and door frames,

between sole plates and floors, between wall-ceiling joints, between wall panels, at

penetrations for plumbing, electrical and gas lines and at other openings.

-11

kg per pa-sec-m2) or less with openings gasketed

NOTE:SOME AREAS IN THE UNITED STATES HAVE HIGHER REQUIREMENTS

FOR CUBIC FEET PER 1000 BTU/ HOUR INPUT. (EX. CINCINNATI,
OHIO CODES REQUIRE 70 CUBIC FEET). CHECK YOUR LOCAL CODE
BEFORE INSTALLATION.

DETERMINING FRESH-AIR FLOW FOR

DETERMINE IF YOU HAVE UNUSUALLY TIGHT CONSTRUCTION OR UNCONFINED SPACE
Use this worksheet to determine if you have unusually tight construction or unconfined space.
SPACE: Includes the room in which you will install heater plus adjoining rooms with

doorless passageways or ventilation grills between the rooms.

HEATER LOCATION

Page 31

1. Determine the volume of the space (length x width x height).

Length x Width x Height = cu.ft.(volume of space)
EXAMPLE: 20 ft.(Length) x 16 ft.(Width) x 8 ft.(ceiling Height)=

2560 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of
these rooms to the total volume of the space.

2. Divide the space volume by 50 cubic feet to determine the maximum BTU/Hr the space can

support.

(volume of space)/50 cu. ft. =maximum BTU/Hr the space can support

EXAMPLE: 2560 cu. ft. (volume of space /50 cu. Ft .= 51.2 or

51200 (maximum BTU/Hr the space can support)

3. Add the BTU/Hr of all fuel burning appliances in the space.

Vent-free heater BTU/Hr

*Gas water heater BTU/Hr

Gas furnace BTU/Hr

Vented gas heater BTU/Hr

Gas fireplace logs BTU/Hr

Other gas appliances + BTU/Hr

Total = BTU/Hr

Example: Gas water heater 40000 BTU/Hr

Vent-free heater

Total

18000 BTU/Hr

+

58000 BTU/Hr

=

*Does not include direct-vent gas appliances. Direct-vent draws combustion air from

outdoors and vents to the outdoors.

4. Compare the maximum BTU/Hr the space can support with actual amount of BTU/Hr used.

BTU/Hr (maximum the space can support)
BTU/Hr (actual amount of BTU/Hr used)

Example: 51200 BTU/Hr (maximum the space can support)

58000 BTU/Hr (actual amount of BTU/Hr used)

Space in above example is unusually tight construction because actual BTU/Hr used is more than
maximum BTU/Hr the space can support. You must provide additional fresh air. Your options are as
follows:

A. Rework worksheet, adding space of an adjoining room. If extra space provides an unconfined

space, remove door to adjoining room or add ventilation grills between rooms. See “Air For
Combustion And Ventilation Inside Building”, page 33.

B. Vent room directly to the outdoors. See “

Air For Combustion And Ventilation Outdoors

”, page 34.

C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room unconfined.
If actual BTU/Hr used is less than the maximum BTU/Hr the space can support, space is an

unconfined space. You will need no additional fresh air ventilation.

WARNING: YOU MUST PROVIDE ADDITIONAL VENTILATION AIR IN

UNUSUALLY TIGHT CONSTRUCTION.

Page 32

SECTION IX

AIR FOR COMBUSTION AND

VENTILATION INSIDE BUILDING

This fresh air would come from an adjoining unconfined space. When venting to an adjoining
space, you must provide two permanent openings: one within 12" of ceiling and one within 12"
of floor, on wall connecting two spaces. (See Options 1 and 2 below.) You can also remove
door into adjoining room. (See Option 3 below.)

WARNING

REWORK WORKSHEET, ADDING SPACE OF ADJOINING UNCONFINED SPACE.
COMBINED SPACES MUST HAVE ADEQUATE AMOUNT OF AIR TO SUPPLY
ALL APPLIANCES IN BOTH SPACES.

NOTE: Each opening shall have a minimum free area of 1 square inch per 1000 BTU’s per

hour of the total input ratings of all gas utilization equipment in the confined space, but
not less than 100 square inches.

Ventilation Air From Inside Building

Page 33

WARNING

THIS HEATER MUST HAVE ADEQUATE AMOUNT OF AIR FOR PROPER
OPERATION. IF NOT, POOR FUEL COMBUSTION COULD RESULT. READ THE
FOLLOWING INSTRUCTIONS TO ENSURE PROPER AMOUNT OF AIR FOR THIS
AND OTHER FUEL-BURNING APPLIANCES IN YOUR HOME.

SECTION X

AIR FOR COMBUSTION AND

VENTILATION OUTDOORS

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent
openings: one within 12" of ceiling and one within 12" of floor. Connect these items directly to
outdoors. These spaces include attics and crawl spaces. Follow National Fuel Gas Code NFPA 54/
ANSI Z223.1, Section 5.3, “Air For Combustion and Ventilation” for required size of ventilation
grills or ducts.

IMPORTANT: Do not provide openings for inlet air into attic if attic has a thermostat-controlled
power vent. Heated air entering the attic will activate the power unit.

Outlet Air

Outlet Air

Inlet Air

Ventilated Attic

To Attic

Ventilated

Inlet Air

Crawl Space

Ventilation Air From Outdoors

To
Crawl
Space

Page 34

SECTION XI

AFTER MARKET MOBILE HOME

INSTALLATION

NOTE: See “Producing Adequate Air For Combustion And Ventilation” page 31.

THIS APPLIANCE MAY BE INSTALLED IN AN AFTERMARKET*, PERMANENTLY
LOCATED, MANUFACTURED (MOBILE) HOME, WHERE NOT PROHIBITED BY LOCAL
CODES.

*After Market: Completion of sale, not for purpose of resale from manufacturer.

THIS APPLIANCE IS ONLY FOR USE WITH TYPE OF GAS INDICATED ON RATING
PLATE. THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES.

NOTE: For mobile home installation follow “Installation”, pages 5-30.

NOTE: See “Producing Adequate Air for Combustion And Ventilation” page 31.

Page 35

IMPORTANT SAFEGUARDS

Although your gas logs are very realistic in appearance, it is not a real burning fireplace and must not be
used for burning rejected material.

 To avoid irreparable damage to heater or personal injury, matches, paper, garbage or any other

material must not be placed or thrown on top of logs or into flames.

 To avoid personal injury, do not touch hot surfaces when heater is operating.
 Close supervision is necessary when heater is being operated near children.

WARNING:

THE LOGS ARE MANUFACTURED FROM BONDED CERAMIC FIBER. THIS IS
A COMMONLY USED MATERIAL IN INDUSTRY WORLDWIDE. IN EVENT
THAT A LOG SHOULD BE REMOVED, CARE SHOULD BE TAKEN NOT TO
DAMAGE BONDED MATERIAL. INTENTIONAL MISUSE OR DELIBERATELY
FRAGMENTING MATERIAL COULD LEAD TO INHALING FIBERS AND BE
HAZARDOUS TO YOUR HEALTH.

THIS HEATER IS INTENDED FOR USE AS A GAS HEATER FIREPLACE AS
DESCRIBED IN THESE INSTRUCTIONS. IT SHOULD IT SHOULD NOT BE
USED FOR ANY OTHER PURPOSE.

CLEANING

CAUTION: BEFORE CLEANING OR MOVING THESE LOGS OR OTHER PARTS
OF HEATER, BE SURE TO READ ABOVE SECTIONS ON “IMPORTANT
SAFEGUARDS.”

 Appliance must be turned “OFF” before cleaning inside firebox (burn area), make sure pilot

is “OFF” completely and appliance has cooled.
 All cleaning should be carried out when heater is cold. Limited cleaning is required with

normal use. Dusting front of base, top of piezo cover or control knob panel may be

required occasionally. Do not use cleaning fluids to clean logs or any other part of heater.
 If flames show unusual shapes or behavior or if burner fails to ignite properly, burner holes

may require cleaning. If this occurs, contact your nearest dealer to service heater.
 The heater can be cleaned by removing logs. Lift logs gently, as not to damage fiber

pieces. The logs have been spot glued in place for shipping, use caution when removing.

Lift each log by holding it carefully at each end. Use a vacuum cleaner to remove dust and

loose particles from base, logs and around burner and ODS/Pilot. Gloves are recommended

to prevent fibers from breaking skin. If skin is broken, clean with soap and water.

WARNING:

Failure to keep the primary air openings (s) of the burner (s) clean may result in sooting and
property damage.

Page 36

TROUBLESHOOTING

WARNING

TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR HEATER.

CAUTION

NEVER USE A WIRE, NEEDLE OR SIMILAR OBJECT TO CLEAN ODS/PILOT.
THIS CAN DAMAGE ODS/PILOT.

OBSERVED
PROBLEM

Igniter button is pressed
No spark at ODS/Pilot

POSSIBLE
CAUSE SOLUTION

Igniter electrode positioned
incorrectly

Igniter electrode broken Replace igniter
Igniter electrode not

connected to igniter cable
Igniter cable pinched or wet Free igniter cable if pinched

Piezo igniter nut is loose Tighten nut holding piezo

Broken igniter cable Replace igniter cable
Bad piezo igniter Replace piezo igniter

Replace igniter

Reconnect igniter cable

by any metal or tubing. Keep
igniter cable dry

igniter to heater cabinet. Nut
is located inside heater
cabinet at top

OBSERVED
PROBLEM

Igniter button is pressed
Spark at ODS/Pilot
No Ignition

POSSIBLE
CAUSE SOLUTION

Gas supply turned off or
manual shutoff valve is closed

Control knob not in “PILOT”
position

Control knob not pressed in
while in “PILOT” position

Page 37

Turn on gas supply or open
manual shutoff valve

Turn control knob to
“PILOT” position

Press in control knob while in
“PILOT” position

OBSERVED
PROBLEM

POSSIBLE
CAUSE SOLUTION

Igniter button is pressed
Spark at ODS/Pilot
No Ignition (continued)

OBSERVED
PROBLEM

ODS/PILOT lights but flame
goes out when control knob is
released

Air in gas lines when installed Continue to hold down

control knob. Repeat igniting
operation until air is removed.

Depleted gas supply Contact local propane gas

company

ODS/Pilot is clogged Clean ODS/Pilot or replace

ODS/Pilot assembly

Gas regulator setting is not

Replace gas regulator

correct

POSSIBLE
CAUSE SOLUTION

Control knob is not fully

Press control knob completely

pressed in

Control knob not pressed in
long enough

After ODS/Pilot lights keep
control knob pressed thirty
(30) seconds

Safety interlock system has
been triggered (if equipped)

Wait one (1) minute for
safety interlock system to
reset

Manual shutoff valve not
fully open

Thermo-couple connection
loose at control valve

Pilot flame not touching
thermo-couple, which allows
thermo-couple to cool,
causing pilot flame to go out.
This problem can be caused
by one or both of the

Fully open manual shutoff
valve

Hand tighten until snug, then
tighten 1/4 turn

A) Contact local propane gas

company

B) Clean ODS/Pilot (See

Cleaning and
Maintenance) or replace

ODS/Pilot assembly
following:
A) Low gas pressure
B) Dirty or patially clogged

ODS/Pilot

Control valve damaged Replace valve control

Page 38

OBSERVED
PROBLEM

POSSIBLE
CAUSE SOLUTION

Burner does not light after
ODS/Pilot is lit

Burner orifice is clogged Clean burner (see Cleaning

and Maintenance) or replace
burner orifice

Inlet gas pressure is too low Contact local propane gas

company

Delayed ignition of burner Manifold pressure is too low Contact local propane gas

company

Burner orifice is clogged Clean burner (see Cleaning

and Maintenance) or replace
burner orifice

Burner backfiring during
combustion

Burner orifice is clogged or
damaged

Clean burner (see Cleaning
and Maintenance) or replace

burner orifice
Burner damaged Replace burner
Gas regulator defective Replace gas regulator

Slight smoke or odor during
initial operation

Residues from manufacturing
process

Problem will stop after a few

hours of operation

Heater produces a whistling
noise when burner is lit

Turning control knob to “HI”
position when burner is cold

Turn control knob to “LOW”

position and allow to warm
(if equipped with this type of
valve)

Air in gas line Operate burner until air is

removed from line. Call local

propane company to check

gas line
Air passageways on heater

blocked
Dirty or partially clogged

burner orifice

Observe minimum installation

clearances

Clean burner or replace

orifice

Page 39

WARNING

IF YOU SMELL GAS:

* SHUT OFF GAS SUPPLY
* DO NOT TRY TO LIGHT APPLIANCE
* DO NOT TOUCH ANY ELECTRICAL SWITCH; DO NOT USE ANY

PHONE IN YOUR BUILDING

* IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S

PHONE. FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS.

* IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE FIRE

DEPARTMENT.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning

supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc. create fumes. These fumes may mix with combustion air and create odors.

OBSERVED
PROBLEM

Heater produces a clinking/
ticking noise just after burner
is lit or shut off

Heater produces unwanted
odors

Heater shuts off in use
(ODS operates)

POSSIBLE
CAUSE SOLUTION

Metal expands while heating
or contracts while cooling

Heater burning vapors from
paint, hairspray, glues, etc.
(See Important above)

Low fuel supply Refill supply tank
Gas leak (See WARNING

above)

Not enough fresh air is
available

Low line pressure Contact local propane co.
ODS/Pilot is partially clogged Clean ODS/Pilot

This is common with most

heaters. If noise is excessive,

contact a qualified service

person

Ventilate room. Stop using

odor causing products while

heater is running

Locate and control all leaks

(See Checking Gas

Connections)

Open window/door for

ventilation

Gas odor even when control
knob is in OFF position

Gas odor during combustion Foreign matter between

Gas leak (See WARNING
above).

Control valve defect Replace control valve

control valve and burner
Gas leak (See WARNING

above)

Page 40

Locate and correct all leaks

(see Checking Gas

Connections)

Remove foreign matter from

gas tubing

Locate and correct all leaks

(see Checking Gas

Connections)

SERVICING

Repair and replacement work should only be performed by a qualified service technician.

Always shut off the gas supply and make sure heater is cool before beginning any service
operation. Check for gas leaks after servicing.

REPAIR PARTS

A parts list with exploded view follows. Always include correct name, part number and model
number of heater when ordering service parts. Please contact your local dealer or distributor
when ordering . If one is not available, you may contact.

New Buck Corporation
200 Ethan Allen Drive
PO Box 69
Spruce Pine, NC 28777

Page 41

REPLACEMENT PARTS

SIT MODULATING OR SIT MANUAL 19GL BASE

(Picture on page 43)

KEY# PART DESCRIPTION PART NUMBER

1. Pilot (NAT.) Copreci PE 2150053 - NAT

1. Pilot (LP) Copreci PE 2150054 - LP

2. Thermocouple (Copreci) PE TPT100 / 90

3a. Pilot Tube 1/4" MF 147AL

3b. Pilot Tube 1/4" MF 147AL

4. Burner Tube 3/8" PO 38812ALMTUB

5. Pilot Regulator (LP) Maxitrol PE RV 12LF90

5. Pilot Regulator (NAT.) Maxitrol PE RV 12LF30

6. Burner Tube PO DTBURN

7. Orifice Holder PO 54ORFHLD

8. Orifice PO ORIFICE

9. Valve (LP) MOD. SIT PE 0630504

9. Valve (NAT.) MOD. SIT PE 0630504

9. Valve (LP) MANUAL SIT PE 0630522

9. Valve (NAT.) MANUAL SIT PE 0630522

10. Burner Base PS NV0000

11. Valve Regulator (LP) Maxitrol PE RV20LF90

11. Valve Regulator (NAT.) Maxitrol PE RV20LF35

Black Pipe:

12. Brass 90 degree street elbow PH 1166

13. 3/8" x 1-1/2" Nipples (1) PO 382BINIP

14. 3/8" x 5" Nipples (1) PO 385BINIP

15. Brass Pipe Bushing PH 11086

16. 1/2" x 12" Gas Connector PO 20-2131-12

17. 3/8" Straight to 3/8" Flare Connector PH 4866

18. 1/8" x 1/4" Compression Adaptor PH 6842

19. Gas Ball Valve PO 110-553

OTHER PARTS (NOT SHOWN)

20. Blower Motor PE SBR084

21. Power Cord PE 400240

22. Strain Release PE 400320

23. Thermostat PE 400130

24. Male Terminals PE 5X428

25. Jumper Wire 12" PE 12JUMPER

26. Gas Log Set PO CR34LOG

27. Fan Speed Control Label PE KB9724

28. Rheostat PE BC204

29. Rheostat Knob PE BC204A

30. Heyco 1-1/4" Grommet PO HEYCO 2883

Page 42

SIT MODULATING OR SIT MANUAL 19GL BASE

Page 43

REPLACEMENT PARTS

SIT MILLIVOLT VALVE 19GL BASE

(Picture on page 45)

KEY# PART DESCRIPTION PART NUMBER

1. 820 MV. S.I.T. Valve (LP) LP-PE 820636

1. 820 MV. S.I.T. Valve (NAT) NAT– PE 820637

2. Generator (Pilot Assembly)

3. Burner Tube PO DTBURN

4. O.D.S. Pilot O.P. Assembly (LP) PE 8404C

4. O.D.S. Pilot O.P. Assembly (NAT) PE 8204C

5. Thermo-Couple (Pilot Assembly)

6. 2”-3/8” Blackiron Nipple PO 382BINIP

7. Burner Supply Line Elbow PH4966

8. 21” Pilot Tube 3/16’ MF 31621ALMTUB

9. Orifice PO ORIFICE

10. Orifice Holder PO 54ORFHLD

11. 3/8” Nut & Sleeve PH 616 & PH 606

12. Piezo Striker PE 124461

13. Carling Switch (Auto/Off/Manual) PE RC211RB

14. 12” Switch Wires PE 12 JUMPER

15. 12” Generator Wire (Pilot Assembly)

16. 14-3/4” x 3/8” Burner Supply Tube PO 381434ALMTUB

17. 3/8” FIP to 1/2” MPT Pipe Bushing PH 11086

18. 1/2” Ball Valve with Pressure Tap PO 110-553

19.

1/2” Flare to 1/2” Straight

20. 1/2” Flex Line PO 20-213-12

21. 1/2” Flare to 3/8” Flare PH 4286

(Flex Line Assembly)

22. Blower Motor PE SBR084

23. Power Cord PE 400240

24. Strain Release PE 400320

25. Thermostat PE 400130

26. Male Terminals PE 5X428

27. Jumper Wire 12" PE 12JUMPER

28. Gas Log Set PO CR34LOG

29. Fan Speed Control Label PE KB9724

30. Rheostat PE BC204

31. Rheostat Knob PE BC204A

32. Heyco 1-1/4” Grommet PO HEYCO 2883

OTHER PARTS (NOT SHOWN)

Page 44

SIT MILLIVOLT VALVE 19GL BASE

15

8 16

2

7

4

3

5

1

6

17

18

9

19

10

11

Page 45

20

21

12

13

14

REPLACEMENT PARTS

SIT MILLIVOLT VALVE ESB BASE

(Picture on page 47)
A parts list with exploded view follows. Always include correct name, part number and model
number of the heater when ordering service parts.

KEY# PART DESCRIPTION PART NUMBER

1. O.D.S. Pilot O.P. Assembly (LP) PE 8404C

1. O.D.S. Pilot O.P. Assembly (NAT) PE 8204C

2. Generator Assembly (Pilot Assembly)

3. Pilot Tube 3/16” MF 31612 ALMTUB

4. Generator Wire (Pilot Assembly)

5. Rear Burner PO VE1002

5. Front Burner PO 383436

6. Inlet Elbow PH 4966

7. 3/8” Comp. Nut & Sleeve PH 616 & PH 606

8. 3/8” Burner Supply Tube (Flex) - 3 pieces@12” PO T6-12

9. 24” Switch Wires PE 30JUMPER

10. Carling Switch (Auto/Off/Manual) PE RC211RB

11. Piezo Striker PE 124461

12. Piezo 18” Ignitor Wire PE 8400-014

13. Male Run Tee Fitting PH 64A-66

14. Thermo-Couple (Pilot Assembly)

15. Manifold Outlet Connector PH 68A-6C

16. Orifices (LP) Front (#1.25mm) PO 125 MVORF
Rear (#.046”) PO 046 MVORF

16. Orifices (NAT) Front (#2.05mm) PO 205 MVORF
Rear (#48)

17. 820 M.V. S.I.T. Valve (LP) LP - PE 820-636

17. 820 M.V. S.I.T. Valve (NAT) NAT - PE 820-637

18. 8” L 3/8” Burner Supply Line MF382ALMTUB

(3/4”-3/8” Flare & 3/8” Comp. N&S Fittings)

PO 48 MVORF

* Log Set — Ember Stove Base (Ceramic)

Page 46

10

SIT MILLIVOLT VALVE ESB BASE

15

6

8

11

13

12

8

16

7

16

17

5

1

2

6

4

14

3

Page 47

NEW BUCK CORPORATION

We reserve right to amend these specifications at any time without notice. The only warranty
applicable is our standard written warranty. We offer no other warranty, expressed or implied.

LIMITED WARRANTY

VENT-FREE GAS LOG HEATER

New Buck warrants this product to be free from defects in materials and components for two
(2) years from date of first purchase, provided that product has been properly installed, operated
and maintained in accordance with all applicable instructions. To make a claim under this
warranty Bill of Sale or canceled check must be presented.

This warranty is extended only to original retail purchaser and covers cost of parts required to
restore the heater to proper condition. Warranty parts MUST be obtained through an authorized
Buck Stove dealer and/or New Buck, who will provide original factory replacement parts.
Failure to use original factory replacement parts voids this warranty. The heater MUST be
installed by a qualified installer in accordance with all local codes and instructions furnished
with unit.

Warranty does not apply to parts that are not in original condition, normal wear and tear or
parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance
or defects caused by improper installation.

WARRANTY DOES NOT COVER:

- Removal and re-installation cost

- Labor costs for replacements or repairs

- Transportation

- Cost of service call to diagnose trouble

- Painted surfaces

- Damage or defect caused by improper installation, accident, misuse, abuse, or alteration

TO FULL EXTENT ALLOWED BY LAW OF JURISDICTION THAT GOVERNS THE
SALE OF PRODUCT, THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER
EXPRESSED WARRANTIES AND LIMITS DURATION OF ANY AND ALL
WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE TO ONE (1) YEAR FROM DATE OF FIRST
PURCHASE. NEW BUCK LIABILITY IS HEREBY LIMITED TO PURCHASE PRICE OF
PRODUCT AND NEW BUCK SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES
WHATSOEVER INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or
limitation of incidental or consequential damages so above limitation on implied warranties or
exclusion on damages may not apply to you.

This warranty gives you specific legal rights. Other rights may vary from state to state.

Page 48

OWNER REGISTRATION

The attached owner registration card must be completed in its entirety and mailed within 30
days from date of installation in order for warranty coverage to begin to:

New Buck Corporation
P.O. Box 69
Spruce Pine, NC 28777

PLEASE NOTE: Owner Registration Card must contain Authorized Buck Stove Dealer
Number and Certified Installer’s number (if applicable) for warranty coverage to begin.

NAME: ____________________________________________________
ADDRESS:_________________________________________________
CITY: _____________________________________________________
STATE:______________________ ZIP: ________________________

CUSTOMER EMAIL: ________________________________________

MODEL #:

FP-384

SERIAL #: __________________________

DATE OF INSTALLATION:___________________________________
INSTALLER’S NAME: _______________________________________
PURCHASED FROM: _______________________________________