BuckMaster 100 series, 200 series, EMBER VISION 100 SERIES, EMBER VISION 200 SERIES Instruction Manual

MODELEMBER VISION 100 AND 200 SERIES

EMBER VISION 100 SERIES VENT-FREE OR VENTED 24”(OAK or PINE) GAS LOG SET
EMBER VISION 200 SERIES VENT-FREE OR VENTED 30”(OAK) GAS LOG SET

FOR NATURAL OR LIQUID PETROLEUM (L.P.)
WITH OPTIONALHEAT SHIELD MODEL 19HS

WARNING: If the following information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury, or loss of life.

-DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN
THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

-WHAT TO DO IF YOU SMELL GAS
* Do not try to light any appliance.
* Do not touch any electrical switch; do not use any phone in your building.
* Immediately call your gas supplier from a neighbor's phone.

Follow the gas supplier's instructions.

* If you cannot reach the gas supplier, call the fire department.

-Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

-This appliance is intended for supplemental heating.

This is an unvented and vented gas-fired heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate air for combustion and ventilation must be provided. Refer to Section
V, page 20.

This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home,
where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases.

WARNING: This appliance is equipped for (natural or propane) gas. Field conversion is not permitted.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

New Buck Corporation
200 Ethan Allen Drive
P.O. Box 69
Spruce Pine, NC 28777

www.buckstove.com

Revised January 2013

TABLE OF CONTENTS

SECTION I: Safety Information...................................................................................................1

SECTION II: Residential Installation-Unvented Gas Logs .......................................................4

Clearances......................................................................................................................................5

Gas Connection..............................................................................................................................5

Preparing Log Kit..........................................................................................................................6

Log Placement ...............................................................................................................................7

Gas Pressure Check .....................................................................................................................10

Lighting Instructions-Millivolt Valve (SIT)................................................................................11

Flame Check................................................................................................................................15

Heat Output..................................................................................................................................15

SECTION III: Installation-Heat Shield .......................................................................................16

Wiring Diagram...........................................................................................................................18

SECTION IV: Installation-After Market Mobile Home .............................................................20

SECTION V: Producing Adequate Air For Combustion And Ventilation .................................20

Ventilation Air For Combustion And Ventilation From Inside ..................................................23

Ventilation Air For Combustion And Ventilation From Outdoors .............................................24

SECTION VI: Vented Logs ........................................................................................................25

Important Safeguards...................................................................................................................27

Cleaning.......................................................................................................................................27

Troubleshooting...........................................................................................................................28

Servicing and Replacement Parts ................................................................................................33

Warranty......................................................................................................................................35

Owner Registration Card..............................................................................................Back Cover

SECTION I

SAFETY INFORMATION

WARNINGS

IMPORTANT: READ THIS OWNER'S MANUAL CAREFULLY AND

COMPLETELY BEFORE TRYING TO ASSEMBLE, OPERATE, OR SERVICE THE
APPLIANCE. IMPROPER USE OF THESE LOGS CAN CAUSE SERIOUS INJURY
OR DEATH FROM BURNS, FIRE, EXPLOSION, AND CARBON MONOXIDE
POISONING.

 NOTE: When burning any unit or appliance that combust fuel for heat, such as

coal, oil, wood or natural and (L.P.) liquid petroleum gas. We highly recommend
the use of smoke and carbon monoxide detectors in your home.

Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, and/or
nausea. If you have these signs, the heater may not be working properly. Get fresh air
at once! Turn off gas. Have burner serviced. Some people (such as preg­nant women, persons with heart or lung disease, persons with anemia, those under the
influence of alcohol, and those at high altitudes) are more affected by
carbon monoxide than others. Make certain you understand and read all
Warnings. Keep this manual for reference. It is your guide to safe and proper operation of
these logs.

1. Install log set only in a solid-fuel-burning masonry fireplace or U.L. listed pre-

fabricated fireplace constructed of non-combustible materials.

2. The installation must conform with local codes or, in the absence of local codes, with the

National Fuel Gas Code, ANSI Z223.1/NFPA 54.

3. This appliance may be installed in an After Market* Manufactured (Mobile) Home, where

not prohibited by state or local codes.

(* After Market: Completion of sale, not for purpose of resale from the manufacturer.)

NOTE: This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.

NOTE:See Section IV for Mobile Home Installation, and Section V for Air For Combustion
And Ventilation.
IMPORTANT: VENT-FREE HEATERS ADD MOISTURE TO THE AIR. ALTHOUGH
THIS IS BENEFICIAL, INSTALLING HEATER IN ROOMS WITHOUT ADEQUATE
VENTILATION MAY CAUSE MILDEW TO FORM FROM TOO MUCH MOISTURE.

4. Never install the log set:

-in a recreational vehicle.

-where curtains, furniture, clothing, or other flammable objects are less than 42" from the
front of the heater.

-in high traffic areas or in windy areas.

NOTE: These log sets comply with both the ANSI Z21.11.2b-2010 "Unvented Room
Heater" and ANSI Z21.60b-2004. CSA2.26b-2004 Decorative Appliance For "Solid Fuel
Burning Fireplace".

“WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE
DANGEROUS.”

Page 1

5. Two models are available. One specific model for propane (LP), and one for natural gas.
Use the correct gas type for your home. This unit is not field convertible.

6. If these gas logs are for use with propane gas, do not place propane supply tank(s) inside
any structure. Locate propane supply tank(s) outdoors.

7. If you smell gas:

-Shut off gas supply.

-Do not try to light any appliance.

-Do not touch any electrical switch; do not use any phone in your building.

-Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.

-If you cannot reach your gas supplier, call the fire department.

8. "This heater shall not be installed in unusually tight construction unless provisions are
provided for adequate air for combustion and ventilation ." See Section V - “Producing
Adequate Air For Combustion And Ventilation”, page 20.

9. Surface of gas logs becomes very hot when operating. Keep children and adults away
from hot surface. Gas logs will remain hot for some time after shutdown. Allow surface to
cool before touching.

10. Never place any objects on these gas logs.

11. These gas logs MUST NOT BE USED with glass doors in the closed position.

12. If equipped, fresh air damper must be closed permanently.

13. Keep appliance area clean and free from combustible materials, gasoline, and other
flammable vapors and liquids. Keep burner and control compartment
clean. See Installation and Operating Instructions accompanying heater.

14. If burner shuts off, do not relight until you provide fresh outside air. If burner keeps
shutting off, have unit serviced.

15. An unvented room heater having input rating of more than 10,000 BTU per hour shall not
be installed in a bedroom or bathroom.

16. Maintain clearance around air openings.

This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.

WARNING

Page 2

17. Do not use the appliance if any part has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system and any
gas control which has been under water.

18. Turn off the gas logs and let cool before servicing.

19. The logs are made of light weight refractory. Hold both ends of the logs when removing or
replacing.

20. Make sure any safety screen or guard (if any) that was removed for servicing is in place
before operating gas logs.

21. Strong drafts, such as a ceiling fan placed directly in front of the fireplace, may create
sooting. Sooting may discolor walls.

22. Installation and repair should be done by a qualified service person. The heater and the gas
logs should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
materials, etc. It is important that the control compartment, burners, and circulating air
passageways of these gas logs be kept clean and clear.

23. Do not use these gas logs for burning trash or cooking. Never place matches, paper,
garbage, or any other material on top of logs or into the flames.

24. Do not install or operate these gas logs in areas where impurities in the air exist (such as
tobacco smoke and heavy cooking grease). Particles from impurities may discolor walls.

25. The appliance and its individual shutoff valve must be disconnected from the gas supply
piping system during any pressure testing of that system at test pressures in excess of 1/2 psi
(3.5 kPa).

26. The appliance must be isolated from the gas piping system by closing its individual
manual shut off valve during any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 PSIG.

27. Any outside air ducts and/or ash dumps in the fireplace shall be permanently closed at
time of appliance installation.

28. Due to high temperatures, the appliance should be located out of traffic and away from
furniture and draperies.

29. Do not place clothing or other flammable material on or near the appliance.

WARNING: “State or local codes may only allow operation of this appliance in a vented
configuration. Check your state on local codes”.

Page 3

SECTION II

RESIDENTIALINSTALLATION OF GAS LOGS

FIREPLACE PREPARATION

The fireplace needs to be prepared before installing the gas logs.

A. Turn off the gas supply to the fireplace.
B. Any outside air ducts on the fireplace shall be permanently closed at the time of the appliance

installation.

“WARNING: BEFORE INSTALLING IN A SOLID FUEL BURNING FIREPLACE, THE

CHIMNEY FLUE AND FIREBOX MUST BE CLEANED OF SOOT, CREOSOTE, ASHES

AND LOOSE PAINT BY A QUALIFIED CHIMNEY CLEANER.”

“WARNING: DO NOT ALLOW FANS TO BLOW DIRECTLY INTO THE FIREPLACE.
AVOID ANY DRAFTS THAT ALTER BURNER FLAME PATTERN.”

LOCATION

Centrally locate the gas logs in the fireplace. Place them deep enough into the fireplace to
accomplish adequate draft (if use as a vented gas log set is planned). Ensure that the front of the logs
sit inside the front edge of the fireplace.
For your convenience, we have furnished two holes in the rear bottom bar of the burner base to fasten
it to the floor if you deem it necessary.

NOTE: IF THE EXISTING FIREPLACE IS EQUIPPED WITH A SCREEN IT MUST BE IN PLACE
WHEN THE APPLIANCE IS OPERATING. THE SCREEN SHALL HAVE ADEQUATE OPENING
(S) FOR INTRODUCTION OF AIR FOR COMBUSTION AND VENTILATION.
NOTE: MAINTAIN PROPER CLEARANCE FOR PURPOSE OF SERVICING, PROPER
INSTALLATION, AND OPERATION.
NOTE: WHEN THE APPLIANCE IS INSTALLED ON CARPETING, TILE OR OTHER
COMBUSTIBLE MATERIAL, OTHER THAN WOOD FLOORING, THE APPLIANCE SHALL BE
INSTALLED ON A METAL OR WOOD PANEL EXTENDING THE FULL WIDTH AND DEPTH OF
THE APPLIANCE.

Mantel Minimum Clearances for a listed Zero Clearance Firebox or a Masonry Fireplace.

Minimum Clearances With Canopy

* WARNING: Canopy model number MAPSFPC must be used at the fire­place opening. (Can be obtained from your local dealer or purchased from
the factory.)

WALL

10” To 12”

6” To 10”

0” To 6”

ANGLED MANTEL

19”

17”

4”

19”

WALL

10” To 12”

6” To 10”

0” To 6”

FLAT MANTEL

21”

20”

18”

4”

Figure 1.

Page 4

Minimum Clearances Without Canopy

WALL

10” To 12”

6” To 10”

0” To 6”

FLAT MANTEL

21”

21”

21”

“WARNING: THIS APPLIANCE IS FOR INSTALLATION ONLY IN A SOLID FUEL

BURNING MASONRY OR UL127 FACTORY BUILT FIREPLACE OR IN A LISTED
VENTLESS FIREBOX ENCLOSURE.

IT HAS BEEN DESIGN CERTIFIED FOR THESE INSTALLATIONS. EXCEPTION: DO
NOT INSTALL THIS APPLIANCE IN A FACTORY BUILT FIREPLACE THAT
INCLUDES INSTRUCTIONS STATING IT HAS NOT BEEN TESTED OR SHOULD NOT
BE USED WITH UNVENTED GAS LOGS.”

INSTALLATION AND CLEARANCES

To ensure a safe installation into an existing solid fuel burning fireplace, the following instructions
must be carefully followed.

NOTE: Gas control knobs are located on right side facing unit.

1) Side wall Minimum Clearances:
Clearance from the right and left side of the fireplace opening to any adjacent
combustible wall should not be less than 4".

2) Ceiling Clearances:
The ceiling height should not be less than 42" from the top of the fireplace opening.

3) Mantel Minimum Clearances:

For clearances from top of heater to mantel or mantel supports see Figure 1.

4) Front Minimum Clearances:

No objects should be placed within 24" from the front of the fireplace opening. .

MINIMUM FIREPLACE DIMENSIONS FOR EMBER VISION 100 AND 200 SERIES LOG
SET MANUFACTURED BY NEW BUCK CORPORATION FOR SOLID FUEL BURNING
FIREPLACE OR MASONRY FIREPLACE AND PREFAB OR MANUFACTURED
FIREPLACES.

HEIGHT OF WIDTH OF WIDTH AT DEPTH OF

OPENING OPENING REAR FIREPLACE
MODEL 100 AT FRONT
E.V. 24” Logs 17" 32" 26" 15”

MODEL 200
E.V. 30” Logs 17" 34" 26" 15”

NOTE: When using logset with The Model 19HS heat shield see page 16 for clearances.

WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE

DANGEROUS.

WARNING: “Cutting any sheet metal parts of the solid-fuel burning fireplace or listed

ventless firebox enclosure in which the unvented fireplace insert (log set) is to be installed is
prohibited.”

NOTE: “Smoke shelves, shields and baffles may be removed if attached by mechanical
fasteners.” NOTE: “Refractory, glass doors, screen rails, screen mesh and solid-fuel log grates
(if applicable) can be removed from the fire place before installing the unvented fireplace
insert.

WARNING: Any glass doors shall be fully opened when the appliance is in operation.

Check gas type. Use only the type of gas indicated on the valve rating plate. If the type of gas
listed on the plate is not your type of gas supply, DO NOT INSTALL. Contact your dealer for
proper model.

GAS CONNECTION

Page 5

Always use an external regulator for all LP heaters to reduce the supply tank pressure to a maximum of 13"
W.C. This is in addition to the regulator furnished with the heater.

Warning: Connection directly to an unregulated LP tank can cause an explosion.

The normal gas connection is 3/8" N.P.T. made at the right side facing the log set. If a left side
connection is desired, the connecting pipe may be routed under the rear of the burner base to terminate at
the right hand side for connection to the inlet of the valve.
NOTE: The connecting pipe must be internally tinned copper tubing for use with natural gas. Test for leaks
using a solution of soap and water after completing the connection. DO NOT USE OPEN FLAME.
NOTE: “If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1.5 inch
(37.5mm) diameter or less may be drilled through the lower sides or bottom of the fire box in a proper
workmanlike manner. This access hole must be plugged with non-combustible insulation after the gas
supply line has been installed.”

PREPARING LOG KIT

Open the cartons containing the Burner Base and the logs. Inside one of the cartons you will find the
Burner Base. The logs are boxed separately.
MODEL E.V. 200 SERIES: 1)Rear Log, 2)Middle Log, 3)Left Top Middle Log, 4)Right Top Middle Log

5)Left Front Log 6)Right Front Log 7)Glowing Embers in front of 5 & 6 logs.
WARNING: POSITIONING OF LOGS IS VERY CRITICAL (See Figure 2). Page 10.
LOG PLACEMENT FOR E.V.100 Series 24” OAK or PINE LOG SET and 200 Series 30” OAK LOG SET:

1) Place rear log #1 on rear log supports. The log has alignment notches on each rear corner.

2) Place Middle log #2 in front of the rear burner tube and then move the log forward. The log should seat just
behind the brass knob(s), located in the middle section of the base between the rear burner tube and the front
burner pan.

3) Place Left Top Middle log #3 on the pins located on the left top section of Middle log #2.

4) Place Right Top Middle log #4 on the pins located on the right top section of Middle log #2.

5) Place Left Front log #5 on the locator pins located on the left middle section of the front burner pan.

6) Place Right Front log #6 on the locator pins located on the right middle section of the front burner pan.

7) Provided with your log set is a package of Glowing Embers (rock wool). Open the package and tare off small

pieces of the wool material and place it over the small holes (ports) located on the front burner pan in front of logs
#5 and #6. Cover the entire section of holes (ports). *Replacement of loose (Glowing Embers) must be

purchased from the original manufacturer and application of excess loose material may adversely affect

performance of the heater.
NOTE: “Wash your hands immediately after coming in contact with the wool material. The wool can cause
slight itching or burning in some cases, avoid any contact with eyes.”

“WARNING: All previously applied loose material must be removed prior to replacement.”

8) Provided with the OAK log sets are two logs, #8 and #9 logs. Place #8 against the left front edge of the front

burner and #9 against the right front edge. Each log has a groove on the back side to place the log. These logs do

not have to be used if not desired.

Solid fuels shall not be burned in the same fireplace where an unvented room heater has been installed.
NOTE: The following label has been provided with this appliance and must be read and then attached to the
floor of the fireplace or firebox area beneath the appliance. The label is a peel and stick label. Make sure the
area is cleaned before attaching the label to it.

“WARNING: This solid-fuel burning fireplace or listed ventless enclosure has been converted for use with an
unvented fireplace insert only. A solid-fuel burning fireplace cannot be used for burning wood or solid fuels
unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdic­tion. A ventless firebox enclosure cannot be used with an unvented gas log unless all original parts have been
replaced, and the ventless firebox enclosure re-approved by the authority having jurisdiction.”

Page 6

DATE

LOG PLACEMENT FOR EMBER VISION 100 SERIES/ 24” LOG SET

OAK LOGS SHOWN.

#1

#4

#3

#2

#6

REV.

#9

#5

#7

#8

“Apply loose material per instructions manual. DO NOT apply extra material or material not sup­plied with the heater. Replace only with material from your Buck Stove dealer or from New Buck
Corporation.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this heater may result in property damage or personal injury.

Page 7

DATE

LOG PLACEMENT FOR EMBER VISION 100 SERIES/ 24” LOG SET

PINE LOGS SHOWN.

#1

#3

#4

#2

REV.

#6

#5

#7

#8

“Apply loose material per instructions manual. DO NOT apply extra material or material not sup­plied with the heater. Replace only with material from your Buck Stove dealer or from New Buck
Corporation.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this heater may result in property damage or personal injury.

#9

Page 8

DATE

LOG PLACEMENT FOR EMBER VISION 200 SERIES 30” LOG SET

OAK LOGS SHOWN.

#1

#4

#3

#2

#6

REV.

#9

#5

#7

#8

“Apply loose material per instructions manual. DO NOT apply extra material or material not sup­plied with the heater. Replace only with material from your Buck Stove dealer or from New Buck
Corporation.

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts
specifically approved with this heater may result in property damage or personal injury.

Page 9

EMBER VISION SERIES/24” PINE LOG SET SHOWN

#1

#4

RIGHT SIDE

#6

#9

LEFT SIDE

#8

#3

#2

#5

#7

FRONT

Figure 2.

GAS PRESSURE CHECK

Check the inlet pressure to the burner to ensure that it is as shown in the table below.
NOTE: The pressure check point is located on right side of valve facing the burner.

The appliance and its appliance main gas valve must be disconnected from the gas supply piping
system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5kPa).

The appliance must be isolated from the gas supply piping system by closing its equipment shut­off valve during any pressure testing of the gas supply piping system at test pressures equal to or
less than 1/2 psi (3.5 kPa).

MODEL EMBER VISION 100 AND 200 SERIES
Gas Natural Propane (LP)
Maximum Heat Input 40,000 40,000
Minimum Heat Input 31,000 33,000
Gas Inlet Pressure:

Maximum 10.5 ins. W.C. 13.0 ins. W.C.
Minimum 4.5 ins. W.C. 10.5 ins. W.C.

Manifold Pressure 3.5 ins. W.C. 10.0 ins. W.C.
NOTE: On initial installation it may be required to bleed out air in the gas lines. Do this by

holding the control knob and turning the knob to the pilot position for about 30 seconds.
The pressure should be checked with the heater burning and the control set on high. After

measuring the pressure, close pressure tap screw, ensuring there are no leaks. Regulator pressure
check screw located above “OFF/ PILOT/ON” knob at right upper corner of valve.

WARNING

This appliance is equipped for (natural or propane) gas.

Field conversion is not permitted.

Page 10

OPERATING INSTRUCTIONS

Before operating this appliance, proceed through the following checklist.

1. Read and understand these instructions before operating this appliance.

2. Check that there are no gas leaks. If you smell gas do not attempt to light this appliance.

3. Verify that log placement is correct.

LIGHTING INSTRUCTIONS

SIT-MILLIVOLT VALVE

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result

causing property damage, personal injury, or loss of life.

A. This appliance has a pilot which must be lighted by hand. When lighting the pilot follow
these instructions exactly. If piezo fails, then light the pilot using matches. Refer to the match
lighting instructions.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and will settle to the floor.

WHAT TO DO IF YOU SMELL GAS:

* Do not try to light any appliance.
* Do not touch any electric switch; do not use any phone in your building.
* Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s

instructions.

* If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it. Call a qualified service technician. Force or
attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part of it has been under water. Immediately call a qualified
service technician to inspect the appliance and to replace any part of the control system and any
gas control which has been under water.

Page 11

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information on the reverse side of this label.

2. Make sure manual shutoff valve is fully closed. If equipped with thermostat, set to the low­est setting.

3. Turn off all electrical power to the appliance.

4. Push in gas control knobslightly and turn clockwise to the “OFF.”

REAR BURNER

REMOTE CONTROL OR
WALL THERMOSTAT

NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do
not force.

5. Wait (5) five minutes to clear out any gas. Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the safety information on the reverse side of this label.
If you don’t smell gas, go to the next step.

6. Find Pilot: follow metal tube from gas control. The pilot is located behind the rear burner
tube and in front of the rear log. Fully open the manual shutoff valve.

7. Press in and turn knob on gas control counterclockwise to “PILOT” and continue
pressing in the knob for (15) fifteen seconds.

8. With control knob pressed in push down (in) and release the ignitor button (ignitor button is
located on the left hand side of the front of the appliance). This will light the pilot. If
needed, keep repeating this step until pilot lights.

9. Keep control knob pressed in for (1) one minute after lighting pilot. After (1) minute,
release the control knob and it will pop back up. Pilot should remain lit. If pilot goes out,
repeat steps 1 through 9.

 If the knob does not pop up when released, stop and immediately call your service

technician or gas supplier.

Page 12

* If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call
your service technician or gas supplier.

10. Turn control knob counterclockwise to “ON”.

11. If using unit without wall thermostat place Auto/Off/Manual switch into the manual
position. If using wall thermostat place Auto Off Manual Switch into the auto position and
place thermostat to a setting higher than the room temperature.

12. “Turn on all electrical power to the appliance.”

13. Your heater is equipped with a HI & LO control. Turn clockwise for Low and
counterclockwise for High.

CAUTION

DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE MANUAL SHUTOFF
VALVE.

TO TURN OFF GAS TO

APPLIANCE

SHUTTING OFF UNIT

1. “If equipped with thermostat set to lowest setting.”

2. Turn control knob clockwise to the “OFF”.

3. Turn off all electric power to the appliance if service is to be performed.

SHUTTING OFF BURNER ONLY (Pilot stays lit.)

1. Turn control knob clockwise to the “PILOT” position.

CAUTION: Hot while in operation. Do Not Touch. Keep children, clothing, furniture,

gasoline, and other liquids having flammable vapors away.

CAUTION: DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE

MANUAL SHUTOFF VALVE.

WARNING: Improper installation, adjustment, alteration, service or maintenance can

cause property damage, personal injury, or loss of life. Refer to owner’s information manual
provided with this appliance. Installation and service must be performed by a qualified
installer, service agency, or the gas supplier.

IMPORTANT: Always operate the appliance at the completely “ON” or the completely

“OFF” positions. Never use the heater at a setting between these positions as this can result in
improper combustion and excessive carbon monoxide emissions.

Page 13

MANUAL LIGHTING PROCEDURE

1. If the pilot cannot be ignited with the piezo, it can be manually lit with the use of a paper

match and lighter rod.

2. Place the match in the holder and light. With the left hand, depress the control knob

counterclockwise  to “PILOT”. Hold in.

3. Take rod and light match and ignite pilot. The pilot is located behind the right hand side

of the front log.

4. Continue to hold the control knob for an additional 1 (one) minute to ensure the pilot is lit.

Page 14

BURNER & PILOT FLAME CHECK

A periodic check of the flames should be made. The pilot flame should always be present
when the gas logs are in operation. See figure below.

Rear Flames: The flames at the rear should be yellow in color, and should extend about 4" to
5" above the large rear log for natural gas logs and about 6" for propane (LP) gas log sets.

Front Flame: The flame should be blue in color and sweeping from bottom of the middle log
and producing a red glow on the lugs (burn area). NOTE: Allow approximately ten (10)
minutes to achieve proper glow on middle log.

EMBERVISION 100

24" PINE

LOG SET

EMBERVISION 200

30" OAK

LOG SET

PROPER BURNER FLAME

PROPANE

NATURAL

PROPER PILOT

FLAME

WHEN USED ASA HEATINGAPPLIANCE

The heat output into the room can be controlled by the position of the flue damper, when used
as “vented gas logs”. See Section VI - Vented Models.

The heat output is controlled by the “ON/OFF” switch or wall thermostat, not by the control
knob. The gas logs are either “ON” or “OFF”.

The gas logs may be used as non-vent gas logs only where permitted by local state and city
codes. If non-vent gas logs are not permitted, then the fireplace vent area required by
local codes must be met. In the absence of local codes, the latest edition of the National

Fuel Gas Code (ANSI Z223.1) must be met.

HEAT OUTPUT

Page 15

SECTION III

INSTALLATION OF LOG SET WITH

(OPTIONAL) HEAT SHIELD MODEL 19HS

For installation of gas supply see “Gas Connection” in Section II, page 5.

NOTE: Centrally locate the Heat Shield in the fireplace and place it deep enough into the
fireplace to accomplish adequate draft (if use as a vented heater is planned). Ensure that the
Heat Shield front is inside the front edge of the fireplace. See Figure 8. Using the screws and
anchor provided, fasten the Heat Shield to the floor of the fireplace. On each side of floor
frame of Heat Shield base, there is a “go through hole”. Position the Heat Shield as
described above. Mark the hole for drilling. See Figure 8.

NOTE:When using Ember Vision 100 Series Log Set with optional Heat Shield the
following minimums must be met:

Front 34"-Rear 31"-Height 20"-Depth 20 1/2"

NOTE:When using Ember Vision 200 Series Log Set with optional Heat Shield the
following minimums must be met:

Front 36"-Rear 31"-Height 20"-Depth 20 1/2"

Blower Motor Floor Frame(s)

Heat Shield

Area For Log
Base Placement
(Center)

“Go Through Holes” for fastening the
19HS to the fireplace floor. Fireplace Heat Shield

Figure 8.

To avoid any movement of the gas log set during operation, screw the base to the floor of the
fireplace using the screws provided. Then follow log positioning in Section II.

Mantel

Figure 8

“Flush”

NOTE: For the first few hours of burning, you will have a paint and burning smell. It is
recommended to leave the fan off during this period. You may also want to raise a
window or open the doors.

Page 16

REPLACEMENT PARTS

FOR (OPTIONAL) HEAT SHIELD MODEL 19HS

Always include correct name, part number, and model number of the heater when ordering
service parts.

KEY# PART DESCRIPTION PART NUMBER

1. BLOWER PE-A2-40-01.
Rating: .120 volts/60HZ/ .54 Amps

2. 110 THERMOSTAT PE 400132

3. CHROME SHIELD PO HS14

4. POWER CORD PE 400240

Page 17

WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO THE

HAZARDS OF HIGH SURFACE TEMPERATURES AND SHOULD STAY AWAY TO
AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THESE GAS
LOGS.

WARNING:Clothing or other flammable material should not be placed on or near this

appliance.

WIRING DIAGRAM

(For Optional Heat Shield Model 19HS)

MOTOR

JUMPER

GREEN

NOTE: “If any of the original wire as supplied with the appliance must be replaced, it must be
replaced with a wire of at least a 105oC. temperature rating.”

NOTE: Installation and repair should be done by a qualified service person. This heater
should be inspected before use and at least annually by a qualified service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.
It is imperative that control compartments and circulating air passageways of the heater be
kept clean.

WHITE

POWER CORD

JUMPER

THERMOSTAT

JUMPER

BLACK

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation.

Verify proper operation after servicing.

Page 18

WARNING: ELECTRICAL GROUNDING INSTRUCTION: THIS APPLIANCE IS

EQUIPPED WITH A THREE-PRONG GROUNDING PLUG FOR YOUR
PROTECTION AGAINST SHOCK HAZARD AND SHOULD BE PLUGGED
DIRECTLY INTO A PROPERLY GROUNDED THREE-PRONG RECEPTACLE.

WARNING: Do not use a blower insert, heat exchanger insert or other accessories

not approved for use with this heater.

WARNING: “The motor is permanently lubricated. Do not add any type of lubricant.”

Page 19

SECTION IV

AFTER MARKET MOBILE HOME INSTALLATION

THIS APPLIANCE MAY BE INSTALLED IN AN AFTERMARKET*, PERMANENTLY
LOCATED, MANUFACTURED (MOBILE) HOME, WHERE NOT PROHIBITED BY
LOCAL CODES. *After Market: Completion of sale, not for the purpose of resale from the

manufacturer.

THIS APPLIANCE IS ONLY FOR USE WITH THE TYPE OF GAS INDICATED ON
THE RATING PLATE. THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH
OTHER GASES.

NOTE: For mobile home installation follow “Residential Installation”, Section II, page 4.

SECTION V

PRODUCING ADEQUATEAIR FOR

COMBUSTION AND VENTILATION

NOTE: This heater shall not be installed in a room or space unless the required volume of indoor

combustion air is provided by the method in the National Fuel Gas Code, ANSIZ223.1/NFPA 54,
the International Fuel Gas Code, or applicable codes.

The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines unusually tight construction or
unconfined space as a space whose volume is less than 50 cubic feet per 1,000 BTU per hour
(4.8m3per kw) of the aggregate input rating of all appliances installed in that space and an
unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 BTU per hour
(4.8m3per kw) of the aggregate input rating of all appliances installed in that space. Rooms
communicating directly with the space in which the appliances are installed, through openings
not furnished with doors, are considered a part of the unconfined space.

“WARNING: IF THE AREA IN WHICH THE HEATER MAY BE OPERATED DOES
NOT MEET THE REQUIRED VOLUME FOR INDOOR COMBUSTION AIR,
COMBUSTION AND VENTILATION AIR SHALL BE PROVIDED BY ONE OF THE
METHODS DESCRIBED IN THE NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54,
THE INTERNATIONAL FUEL GAS CODE, OR APPLICABLE CODES.”

“WARNING: IF THE AREA IN WHICH THE HEATER MAY BE OPERATED IS
SMALLER THAN THAT DEFINED AS AN UNCONFINED SPACE OR IF THE
BUILDING IS OF UNUSUALLY TIGHT CONSTRUCTION, PROVIDE ADEQUATE
COMBUSTION AND VENTILATION AIR BY ONE OF THE METHODS DESCRIBED
IN THE NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54 AIR FOR COMBUSTION
AND VENTILATION, OR APPLICABLE LOCAL CODES.”

Unusually tight construction is defined as construction where:
a) Walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder

with a rating of 1 perm (6 x 10
b) Weather stripping has been added on openable windows and doors, and
c) Caulking or sealants are applied to areas such as joints around window and door frames,

between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations
for plumbing, electrical, and gas lines, and at other openings.

-11

kg per pa-sec-m2) or less with openings gasketed or sealed, and

Page 20

NOTICE

SOME AREAS IN THE UNITED STATES HAVE HIGHER REQUIREMENTS FOR
CUBIC FEET PER 1000 BTU/ HOUR INPUT. (EX. CINCINNATI, OHIO CODES
REQUIRE 70 CUBIC FEET). CHECK YOUR LOCAL CODE BEFORE
INSTALLATION.

DETERMINING FRESH-AIR FLOW FOR

HEATER LOCATION

DETERMINE IF YOU HAVE UNUSUALLY TIGHT CONSTRUCTION OR UNCONFINED SPACE

Use this worksheet to determine if you have unusually tight construction or unconfined space.

SPACE: Includes the room in which you will install heater plus adjoining rooms with
doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height =_________cu.ft.(volume of space)
EXAMPLE: 20 ft.(Length) x 16 ft.(Width) x 8 ft.(ceiling Height)=

2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.

2. Divide the space volume by 50 cubic feet to determine the maximum BTU/Hr the

space can support.

_________(volume of space)/50 cu. ft. =maximum BTU/Hr the space can support)

EXAMPLE: 2560 cu. ft. (volume of space /50 cu. Ft .= 51.2 or

51200 (maximum BTU/Hr the space can support)

3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater _______________BTU/Hr
Gas water heater* _______________BTU/Hr
Gas furnace _______________BTU/Hr
Vented gas heater _______________BTU/Hr
Gas fireplace logs _______________BTU/Hr
Other gas appliances* + _______________BTU/Hr
Total = _______________BTU/Hr

Page 21

Example: Gas water heater 40000 BTU/Hr

Vent-free heater + 18000 BTU/Hr
Total = 58000 BTU/Hr

*Does not include direct-vent gas appliances. Direct-vent draws combustion air

from the outdoors and vents to the outdoors.

4. Compare the maximum BTU/Hr the space can support with the actual amount of BTU/Hr

used.

____________BTU/Hr (maximum the space can support)
____________BTU/Hr (actual amount of BTU/Hr used)

Example: 51200 BTU/Hr (maximum the space can support)

58000 BTU/Hr (actual amount of BTU/Hr used)

The space in the above example is unusually tight construction because the actual BTU/Hr
used is more than the maximum BTU/Hr the space can support. You must provide additional
fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an
unconfined space, remove door to adjoining room or add ventilation grills between rooms. See
Ventilation Air For Combustion And Ventilation From Inside Building, page 23.

B. Vent room directly to the outdoors. See Ventilation Air For Combustion And Ventilation

From Outdoors, page 24.

C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room unconfined.

If the actual BTU/Hr used is less than the maximum BTU/Hr the space can support, the
space is an unconfined space. You will need no additional fresh air ventilation.

WARNING

YOU MUST PROVIDE ADDITIONAL

VENTILATION AIR IN UNUSUALLY TIGHT CONSTRUCTION.

Page 22

VENTILATIONAIR FOR COMBUSTION AND

VENTILATION FROM INSIDE BUILDING

This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining space, you must provide two permanent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting the two spaces (See Options 1 and 2,
Figure 9). You can also remove door into adjoining room (See Option 3, Figure 9).

WARNING

REWORK WORKSHEET, ADDING THE SPACE OF THE ADJOINING UNCONFINED
SPACE. THE COMBINED SPACES MUST HAVE ADEQUATE AMOUNT AIR
TO SUPPLY ALL APPLIANCES IN BOTH SPACES.

NOTE: Each opening shall have a minimum free area of 1 square inch per 1000 BTUs per
hour of the total input rating of all gas utilization equipment in the confined space, but
not less than 100 square inch.

NOTE: This heater shall not be installed in a room or space unless the required volume of in­door combustion air is provided by the method in the National Fuel Gas Code, ANSIZ223.1/
NFPA 54, the International Fuel Gas Code, or applicable codes.

Figure 9

Page 23

WARNING

THIS HEATER MUST HAVE ADEQUATE AMOUNT OF AIR FOR PROPER
OPERATION. IF NOT, POOR FUEL COMBUSTION COULD RESULT. READ THE
FOLLOWING INSTRUCTIONS TO ENSURE PROPER AMOUNT OF AIR FOR THIS AND
OTHER FUEL-BURNING APPLIANCES IN YOUR HOME.

VENTILATIONAIR FOR COMBUSTION

AND VENTILATION FROM OUTDOORS

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent
openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items
directly to the outdoors. These spaces include attics and crawl spaces. Follow the National
Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3, Air For Combustion and Ventilation for
required size of ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet air into attic if attic has a thermostat­controlled power vent. Heated air entering the attic will activate the power vent.

Ventilated Attic

Outlet Air

Outlet Air

Inlet Air

Inlet Air

Ventilated
Crawl Space

To Attic

To
Crawl
Space

Figure 10

Page 24

SECTION VI

VENTED LOGS

(1) This appliance must be installed only in a solid-fuel burning fireplace with a working flue
and constructed of non-combustible materials.
(2) A minimum of 34 sq. in. (Min.6’chimney height) (Min. 7” diameter round flue), permanent
flue opening must be provided by either the fireplace chimney or chimney damper to vent the
flue gases.
(3) Solid fuels shall not be burned in a fireplace where a decorative appliance is installed.
(4) Any chimney damper must be fixed in a manner which will maintain the minimum permanent
vent opening at all times. This can be accomplished by using a DAMPER FLAP LOCK (shown
in figure 11) or by permanently fastening the damper open with screws, or removing the damper
flap from the damper opening.

DAMPER FLAP LOCK

Figure 11

DAMPER FLAP

NOTE: See chart on page 26.
MINIMUM FIREPLACE DIMENSIONS FOR EMBER VISION 100 AND 200 LOG SET

MANUFACTURED BY NEW BUCK CORPORATION FOR SOLID FUEL BURNING
FIREPLACE OR MASONRY FIREPLACE AND PREFAB OR MANUFACTURED
FIREPLACES.

MODEL HEIGHT OF WIDTH OF WIDTH AT DEPTH OF

OPENING OPENING REAR FIREPLACE

AT FRONT

E.V.24" 17" 32" 26" 15"
Logs

E.V.30" 17" 34" 26" 15"

Logs

WARNING: A fireplace screen must be in place when the appliance is operating and,

unless other provisions for combustion air are provided, the screen shall have an opening(s)
for introduction of combustion air.

NOTE: The venting system for this appliance must be checked once a year by a qualified

agency to insure that the venting system is clean and free of any obstructions that would de­crease the venting capacity of the venting system, which may cause property damage or loss
of life.

Page 25

(5) See: GAS PRESSURE CHECK, page 10.
(6) See: OPERATING INSTRUCTIONS, pages 11-13.
(7) See: BURNER & PILOT FLAME CHECK, for proper flame pattern, page 15.
(8) See: CLEANING INSTRUCTIONS, page 27.

NOTE: Visually check the pilot and burner flames annually, and monthly during seasons
that the appliance is operating frequently. See page 15.

NOTE: “The installation of appliances designed for manufactured home (US only) or mo­bile home installation must conform with the Standard CAN/CSA Z240 MH, Mobile
Housing, in Canada, or with the Manufactured Home Construction and Safety Standard,
Title 24 CFR, Part 3280, in the United States, or when such a standard is not applicable,
ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.

WARNING: “Do not use this appliance if any part has been under water. Immediately

call a qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.”

WARNING: “ Keep the appliance area clear and free from combustible materials, gaso-

line and other flammable vapors and liquids.”

When using as a vented log set, refer to chart below to calculate minimum damper
opening.

FOR MASONRY BUILT FIREPLACES, FREE OPENING AREA OF CHIMNEY DAMPER
FOR VENTING COMBUSTION PRODUCTS FROM DECORATIVE APPLIANCES FOR
INSTALLATION IN SOLID FUEL BURNING FIREPLACES.

Appliance Input Rate (kBTU/hr)

20 30 40 50 60 70 80 90 100 110 120

Chimney

Minimum Opening** (sq. in.)

Height* (ft)

6 17.6 25.7 33.8 41.7 49.2 56.6 64.0 71.4 78.8 86.2 93.5

8 16.5 23.7 31.2 38.7 45.5 52.4 59.7 66.9 74.1 81.3 88.6
10 15.1 21.7 28.7 35.2 41.7 48.2 54.3 60.2 66.1 72.0 77.9
15 14.1 19.9 26.1 32.0 37.7 43.2 48.8 54.1 59.4 64.6 69.9
20 12.9 18.5 23.7 28.8 34.3 39.8 44.4 49.1 53.8 58.4 63.0
30 12.2 16.9 21.6 26.5 31.2 35.9 40.3 44.5 48.6 52.7 56.6

* Height is from hearth to top of chimney and the minimum height is 6 feet.
** Chart shows minimum opening (sq. in.) for a given height and input rate.

Page 26

Appliance Input Rate (kBTU/hr)

20 30 40 50 60 70 80 90 100 110 120

Chimney

Minimum Opening** (sq. in.)

MAX

Input*

Height* (ft)

10 11.3 16.6 22.1 28.3 35.3 44.2 —– —– —– —– —– 77.6
15 8.6 12.6 17.3 21.2 26.4 32.2 38.5 45.4 —– —– —– 98.2
20 7.5 10.8 14.5 18.1 22.1 26.4 31.2 37.4 43.0 —– —– 114.2
25 6.6 9.6 12.6 15.9 18.1 22.9 27.3 31.2 36.3 43.0 50.3 121.0
30 6.2 9.1 11.3 14.5 17.3 20.4 24.6 28.3 33.2 37.4 44.2 130.1
35 5.7 8.0 10.8 13.2 15.9 18.9 22.1 25.5 30.2 34.2 39.6 141.2
40 5.3 7.5 10.2 12.6 15.2 18.1 20.4 23.8 27.3 31.2 35.3 158.5

* Height is from hearth to top of chimney and the minimum height is 10 feet.
** Chart shows minimum opening (sq. in.) for a given height and input rate.
*** Column marked “Max. Input” corresponds to the maximum allowable input rate (kBTU/hr) for the given height.

IMPORTANT SAFEGUARDS

Although your gas logs are very realistic in appearance, it is not a real burning fireplace and
must not be used for burning solid fuel.

To avoid irreparable damage to the heater or personal injury, matches, paper, garbage, or any
other material must not be placed or thrown on top of the logs or into the flames.

To avoid personal injury, do not touch hot surfaces when the heater is operating. Close
supervision is necessary when the heater is being operated near children.

WARNING: IN THE EVENT OF THE LOG BEING REMOVED, CARE SHOULD BE

TAKEN TO NOT DAMAGE THE LOGS.
THE HEATER IS INTENDED FOR USE AS A GAS HEATER MOUNTED IN A VENTED

OR VENT-FREE FIREPLACE AS DESCRIBED IN THESE INSTRUCTIONS. IT SHOULD
NOT BE USED FOR ANY OTHER PURPOSE.

CLEANING

CAUTION: BEFORE CLEANING OR MOVING LOGS OR OTHER PARTS

OF THE HEATER, BE SURE TO READ THE ABOVE SECTION ON “IMPORTANT
SAFEGUARDS”.

Your appliance should be cleaned at least once a year to insure proper operation.
All cleaning should be carried out when the heater is cold. Only limited cleaning will be required

under normal use. Dusting the front of the base, the top of the piezo cover, or the control knob
panel may be required occasionally. Do not use any cleaning fluids to clean the logs or any

other part of the heater.

Page 27

If the flames show any unusual shapes or behavior, or if the burners fail to ignite properly, then the
burner holes may require cleaning. If this occurs, it is preferable to contact your nearest dealer to get
your heater serviced.

Alternatively, the heater can be cleaned by removing the top, front, and rear logs. Handle the logs
gently so as not to damage them. Always lift each log by holding it carefully at each end. Use a
vacuum cleaner with a soft-brush attachment to carefully remove dust and loose particles from the base,
logs, and from around the burners. NOTE: Never use a sharp object such as a needle or knife to clean the

pilot.

WARNING: Failure to keep the primary air openings(s) of the burner(s) clean may result in sooting

and property damage.

TROUBLESHOOTING

WARNING

TURN OFF, UNPLUG HEATER AND LET COOL BEFORE SERVICING.
ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR
HEATER.

CAUTION

NEVER USE A WIRE, NEEDLE, OR SIMILAR OBJECT TO CLEAN ODS/
PILOT. THIS CAN DAMAGE ODS/PILOT.

OBSERVED
PROBLEM

When igniter button is pressed,
there is no spark at ODS/PILOT

OBSERVED
PROBLEM

When igniter button is pressed,
there is spark at ODS/PILOT but
no ignition

POSSIBLE
CAUSE

1. Igniter electrode positioned
incorrectly

2. Igniter electrode broken

3. Igniter electrode not
connected to igniter cable

4. Igniter cable pinched or wet

5. Piezo igniter nut is loose

6. Broken igniter cable

7. Bad piezo igniter

POSSIBLE
CAUSE

1. Gas supply turned off or
manual shutoff valve is
closed

2. Control knob not in “PILOT”
position

3. Control knob not pressed in
while in “PILOT” position

SOLUTION

1. Replace igniter

2. Replace igniter

3. Reconnect igniter cable

4. Free igniter cable if pinched
by any metal or tubing. Keep
igniter cable dry.

5. Tighten nut.

6. Replace piezo igniter cable

7. Replace igniter cable

SOLUTION

1. Turn on gas supply or open
manual shutoff valve

2. Turn control knob to ”PILOT”
position

3. Press in control knob while in
“PILOT” position.

Page 28

4. Air in gas lines when
installed

5. Depleted gas supply

6. ODS/PILOT is clogged

7. Gas regulator setting is not
correct

4. Continue to hold down control
knob. Repeat igniting
operation until air is removed.

5. Contact local propane gas
company

6. Clean ODS/PILOT or replace
ODS/PILOT assembly

7. Replace gas regulator

OBSERVED
PROBLEM

ODS/PILOT lights but flame
goes out when control knob is
released

POSSIBLE
PROBLEM

1. Control knob is not fully
pressed in

2. Control knob not pressed in
long enough

3. Safety interlock system has
been triggered (if equipped)

4. Manual shutoff valve not
fully open

5. Thermocouple connection
loose at control valve

6. Pilot flame not touching
thermocouple, which allows
thermocouple to cool,
causing pilot flame to go
out. This problem can be
caused by one or both of the
following:
A) low gas pressure
B) dirty or partially
clogged ODS/PILOT

7. Control valve damaged

SOLUTION

1. Press in control knob
completely

2. After ODS/PILOT lights keep
control knob pressed 30
seconds

3. Wait 1 minute for safety
interlock system to reset

4. Fully open manual shutoff
valve

5. Hand tighten until snug, then
tighten 1/4 turn

6. A) Contact local propane gas
company
B) Clean ODS/PILOT (See
Cleaning and Maintenance),
or replace ODS/PILOT
assembly

7. Replace control valve

Page 29

OBSERVED
PROBLEM

POSSIBLE
CAUSE

SOLUTION

Burner does not light after ODS/
PILOT is lit

Delayed ignition of burner

Burner backfiring during
combustion

Slight smoke or odor during
initial operation

1. Burner orifice is clogged

2. Inlet gas pressure is too low

1. Manifold pressure is too low

2. Burner orifice is clogged

1. Burner orifice is clogged or
damaged

2. Burner damaged

3. Gas regulator defective

1. Residues from manufacturing
process

1. Clean burner (see Cleaning
and Maintenance) or replace
burner orifice

2. Contact local propane gas
company

1. Contact local propane gas
company

2. Clean burner (see Cleaning
and Maintenance) or replace
burner orifice

1. Clean burner (see Cleaning
and Maintenance) or replace
burner orifice

2. Replace burner

3. Replace gas regulator

1. Problem will stop after a few
hours of operation

Heater produces a whistling
noise when burner is lit

1. Turning control knob to “HI”
position when burner is cold
(if equipped with this type of
valve)

2. Air in gas line

3. Air passageways on heater
blocked

4. Dirty or partially clogged
burner orifice

1. Turn control knob to “LOW”
position and allow to warm
for a minute

2. Operate burner until air is
removed from line. Call
local propane company to
check gas line.

3. Observe minimum
installation clearances

4. Clean burner or replace
orifice

Page 30

WARNING

IF YOU SMELL GAS:

* SHUT OFF GAS SUPPLY
* DO NOT TRY TO LIGHT APPLIANCE
* DO NOT TOUCH ANY ELECTRICAL SWITCH; DO NOT USE ANY

PHONE IN YOUR BUILDING

* IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S

PHONE. FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS.

* IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE FIRE

DEPARTMENT.

IMPORTANT: Operating heater where impurities in the air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.
create fumes. These fumes may mix with combustion air and create odors.

OBSERVED
PROBLEM

Heater produces a clicking/ticking
noise just after burner is lit or shut
off

Heater produces unwanted odors

Heater shuts off in use
(ODS operates)

POSSIBLE
CAUSE

1. Metal expands while heating
or contracts while cooling

1. Heater burning vapors from
paint, hair spray, glues, etc.
(See “Important” above)

2. Low fuel supply

3. Gas leak (See “WARNING”
above)

1. Not enough fresh air is
available

2. Low line pressure

3. ODS/PILOT is partially
clogged

SOLUTION

1. This is common with most
heaters. If noise is
excessive, contact a
qualified service person.

1. Ventilate room. Stop using
odor causing products while
heater is running.

2. Refill supply tank.

3. Locate and control all leaks.
See “Checking Gas
Connections”.

1. Open window/door for
ventilation

2. Contact local propane
company

3. Clean ODS/PILOT

Gas odor even when control knob
is in OFF position

1. Gas leak (See “WARNING”

above)

2. Control valve defective

Page 31

1. Locate and correct all leaks
(see Checking Gas
Connections)

2. Replace control valve

OBSERVED
PROBLEM

POSSIBLE
CAUSE

SOLUTION

Gas odor during combustion

1. Foreign matter between
control valve and burner

2. Gas Leak. See
“WARNING” statement at top
of previous page

1. Take apart gas tubing and
remove foreign matter

2. Locate and correct all leaks
(See “Checking Gas
Connections”)

Page 32

NOTE: You may want to have your chimney cleaned by a professional before installing unit.

SERVICING

Repair and replacement work should only be done by a qualified service person.

Always shut off the gas supply and make sure that heater is cool before beginning any service
operation. Always check for gas leaks after servicing.

REPLACEMENT PARTS

A parts list with exploded view follows. Always include correct name, part number, and model
number of the heater when ordering service parts.

KEY# PART DESCRIPTION PART NUMBER

SIT - MILLIVOLT

1. O.D.S. PILOT (L.P.) O.P. ASSEMBLY PE 8404C

1. O.D.S. PILOT (NAT) O.P. ASSEMBLY PE 8204C

2. GENERATOR ASSEMBLY (Part of Pilot Assembly)

3. PILOT TUBE 3/16" MF 31612 ALMTUB

4. GENERATOR WIRE (Part of Pilot Assembly)

5. REAR BURNER PO VE1002
FRONT BURNER PO VE1001

6. INLET ELBOW PH 4966

7. 3/8" COMP. NUT & SLEEVE PH 616 & PH 606

8. 3/8" BURNER SUPPLY TUBE (FLEX)

- 2 pieces 12" PO T6-12

9. 24" SWITCH WIRES PE 30JUMPER

10. CARLING SWITCH
(AUTO/OFF/MANUAL) PE RC211RB

11. PIEZO STRIKER PE 124461

12. PIEZO 18" IGNITOR WIRE PE 8400-014

13. MALE RUN TEE FITTING PH 64A-66

14. THERMO-COUPLE

15. MANIFOLD OUTLET CONNECTOR PH 68A-6C

16. ORIFICES L.P.

REAR #1.35mm PO 135 MVORF
FRONT #54 PO 54 MVORF
NATURAL
REAR #43 PO 43 MVORF
FRONT #46 PO 46 MVORF

17. 820 mv. S.I.T. VALVE LP - PE 820-636
NAT - PE 820-637

18. 8”L 3/8”BURNER SUPPLY LINE MF382ALMTUB

(3/4”-3/8” FLARE/3/8” COMP. N&S FITTINGS)

OPTIONAL CANOPY (HOOD) MAPSFPC002

* OAK LOG SET 24” EMBER VISION CERAMIC
* PINE LOG SET 24” EMBER VISION FIBER
* OAK LOG SET 30” EMBER VISION CERAMIC

Page 33

10

REPAIR PARTS

A parts list with exploded view follows. Always include correct name,
part number, and model number of the heater when ordering service
parts. Please contact your local dealer or distributor when ordering . If
one is not available, you may contact.

New Buck Corporation
200 Ethan Allen Drive, P.O. Box 69
Spruce Pine, NC 28777

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NEW BUCK CORPORATION

200 ETHAN ALLEN DRIVE ● P.O. BOX 69

SPRUCE PINE, NC 28777

We reserve the right to amend these specifications at any time without notice. The only
warranty applicable is our standard written warranty. We make
no other warranty, expressed or implied.

LIMITED WARRANTY

VENT-FREE AND VENTED GAS LOGS

New Buck warrants this product to be free from defects in materials and components for two
(2) years from the date of first purchase, provided that the product has
been properly installed, operated and maintained in accordance with all applicable in­structions. To make a claim under this warranty the Bill of Sale or canceled check must be
presented.

This warranty is extended only to the original retail purchaser. This warranty covers only the
cost of part(s) required to restore this heater to proper condition. Warranty part(s)
MUST be obtained through authorized dealers of this product and/or New
Buck who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualified installer
in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition, because of normal
wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of
proper maintenance or defects caused by improper installation.

What is not covered:

* Removal and re-installation costs.
* Labor costs for replacement or repairs.
* Transportation or labor costs.
* The cost of a service call to diagnose trouble.
* Painted surfaces.
* Damage or defect caused by improper installation, accident, misuse, abuse, or alteration.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT
GOVERNS THE SALE OF THE PRODUCT, THIS EXPRESS WARRANTY EXCLUDES
ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF
ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO
ONE (1) YEAR FROM THE DATE OF FIRST PURCHASE. NEW BUCK LIABILITY IS
HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND NEW
BUCK SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES
WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.

Page 35

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion
or limitation of incidental or consequential damages, so the above limitation on implied
warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary
from state to state.

OWNER REGISTRATION

The attached owner registration card must be completed in its entirety and mailed within 30
days from date of installation in order for warranty coverage to begin to:

New Buck Corporation
P.O. Box 69
Spruce Pine, NC 28777

PLEASE NOTE: Owner Registration Card must contain Authorized Buck Stove Dealer
Number and Certified Installer’s number (if applicable) for warranty coverage to begin.

NAME: ____________________________________________________
ADDRESS:_________________________________________________
CITY: _____________________________________________________
STATE:______________________ ZIP: ________________________

CUSTOMER EMAIL:_________________________________________

MODEL #: _________________________________________________
SERIAL #: _________________________________________________
DATE OF PURCHASE: ______________________________________
DATE OF INSTALLATION:___________________________________
INSTALLER’S NAME:_______________________________________
PURCHASED FROM: _______________________________________