How it Works
BT
Loading...
QUARTET 2015
User Manual
57 pgs1.06 Mb0

BT QUARTET 2015 User Manual

Download
User Guide
Quartet 2015
Cordless Telephone & Digital Answering Machine
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
2
3
In this guide
At a glance 1 Introduction 4 Setting up 6 Using your Quartet 2015 8 Making and receiving calls 12 Using the directory 16 Using the answering machine 19 Optional settings 32 Using Select Services 35 Using additional handsets 44 Wall mounting 46 Help and advice 48 Technical advice 50 Index 52 Wall mounting template 53
4
Introduction
Your BT Quartet 2015 combined cordless telephone and digital answering system is designed for ease of use and is made to BT’s high standards.
The BT Quartet 2015 combines the advantages of cordless operation with the performance of a high quality telephone and digital answering system. It offers unparalleled quality and features.
Cordless telephone functions
Your Quartet 2015 offers you the convenience and flexibility of a cordless telephone system and has been specifically designed to be easy to use. You can use up to 4 handsets with the base unit and transfer calls between them. The handset is highly functional and has a clear and simple display to assist you to use the many helpful features of your telephone, answering machine and BT Select Services.
Directory
The Directory, which you access via the directory button, allows you to store up to 20 names and numbers in alphabetical order. You can scroll through and edit or delete them. You can also preview entries and set up calls directly from them.
Answering machine
The answering machine allows callers to leave a 3-minute message tagged with the day and time. You can also record memos for family or colleagues. Different outgoing messages can be recorded and used on demand.
If you want your caller to leave a message, set to ‘Answer and Record’ if not, set to ‘Answer Only’. The Quartet 2015 has pre-recorded greetings and voice prompts and has visual and audible signals to alert you when new messages have been left.
Select Services
Your Quartet 2015 is designed to make it easy for you to access and manage BT’s Friends & Family and certain BT Select Services. For instance, you may also want to change the time for your Reminder Call or switch Call Waiting on or off. These can all be edited, enabled or cancelled via the handset display.
Handset functions
Apart from some very basic functions on the base unit and charger, your Quartet 2015 is managed almost entirely from the handset. Using the handset’s display screen and buttons, you can edit and activate the functions of your Quartet 2015, both on and off-line. The main method of control, is via a tree of menus, which you can access and navigate through by using buttons beneath the Display. Please see ‘Menu options’, page 8.
Unpacking your Quartet 2015
Check that your BT Quartet 2015 is complete. When you unpack it, you should have:
For your records
For warranty purposes, proof of purchase is required, so please keep your receipt.
●
BT Quartet 2015 base unit with telephone line cable attached.
●
Cordless handset
●
Charger
●
2 x 13 amp mains power adaptor plugs
●
Wall plugs and screws
Date of purchase:
Place of purchase:
Serial number (on the underside of the telephone base unit):
Purchase price:
5
6
Setting up
Follow these steps to get your Quartet 2015 ready for use.
Situating your Quartet 2015
Position your Quartet 2015 within 2 metres of a phone socket and 3 metres of a mains power socket.
Do not stand it on carpets or other similar surfaces which might generate fibres.
Do not cover or enclose the machine. Allow a free flow of air to its surfaces.
For the best performance do not position your Quartet 2015 close to other electrical equipment, eg. TV’s or large metal objects, metal cabinets etc.
Your Quartet 2015 can be wall-mounted. For instructions on how to do this, see ‘Wall-mounting’ on page 46.
If you have any problems setting up or using your Quartet 2015, please call Helpline on 08457 697330.
If you do not have a modern-style socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service.
There is one mains power adaptor for the charger and one for the base unit. Simply plug one end in the socket provided on the underside of each box, plug the other end into a mains power supply socket, and switch on.
1
Plug your Quartet 2015 base unit
into the telephone wall socket
2
Plug your Quartet 2015 base unit
and charger into the mains power socket
SETTING UP
Base unit Charger
Before you use your Quartet 2015 for the first time, it is important to have the handset batteries fully charged. We recommend that you leave the Quartet 2015 handset on the cradle charger for at least 24 hours.
It is advisable to extend the aerials on both the handset and base unit for optimum performance.
Your Quartet 2015 is now ready for use.
3
Charge the handset batteries for
at least 24 hours
4
Aerial
7
Battery Low Indication
When the batteries need re-charging, the display
will show a ‘battery low’ symbol. Replace the
handset on the charger to re-charge.
Extendible
handset
aerial
Extendible base unit aerial
SETTING UP
8
Using your Quartet 2015
Menu options
Your Quartet 2015 uses a display on the handset which allows you to select from the various product features detailed throughout this guide. Using the keypad, you are guided through the menu options by the prompts on the display.
At standby (that is the basic screen when not in use) the handset display shows:
Press the
Options button. This opens the top
level menu, showing the first of 3 main options. The first is:
Press
Options again. Display shows:
Press
Options again. Display shows:
Each menu option offers you with a choice of prompts that appear on screen (ie. BACK, OK) which are selected using the 2 buttons located just below the display.
The Options button is in the middle of these.
For example, if you press
OK when in ANS
MACHINE, you will be presented with a further
menu of 3 screens, which you move between by pressing the
OPTIONS button again.
Press
Options button. Display shows:
Press
Options button again. Display shows:
If you wish to select an option, press
OK, or BACK
to move back to the previous menu.
When you wish to exit the menus completely, press and hold
BACK.
Options
HANDSET 1
Options
ANSWER
OFF ON
Options
RECORD MEMO BACK OK
Options
ANS SET UP
BACK OK
Options
ANS MACHINE BACK OK
Options
SELECT SERVS BACK
OK
Options
TELEPHONE BACK OK
USING
Display symbols
The following symbols may appear on your handset display.
9
Replacing the handset in the charger at any time will return the system to standby.
When you have reached the feature you wish to select or change, just follow the on-screen or voice prompts to complete.
Using the menus you can edit and set up the Select Services you subscribe to, switch the answering machine on and off, record outgoing messages, set answer modes or change the number of rings before your outgoing messages cut in.
PLEASE NOTE
For more details of the menus and how they
work, please refer to the relevant sections in the
guide itself.
Symbol Meaning
Battery Low
Call Transfer
In Use
Answering machine ON
You have messages stored on your answering machine
Flashing indicates you have new messages stored
USING
Page 37
Page 38
Page 39
Page 40
Page 41
Page 43
Page 36
Page 22
Page 22
Page 23
Page 24
Page 25
Page 26
Page 27
Page 27
Page 28
Page 28
Page 32
Page 32
Page 33
Page 33
Page 34
Page 44
10
HANDSET
MENU STRUCTURE (WHEN IN STANDBY)
RECORD MEMO
ANSWER
ANS SET UP
BASE SPEAKER
REMOTE ACCESS
SECURITY CODE
MESSAGE ALERT
ANSWER DELAY
DAY AND TIME
OUTGOING MSG
ANS MODE
SELECT SERVICES
ANSWER MACHINE
TELEPHONE
CALL WAITING
REMINDER CALL
CALL DIVERT
CALL MY BILL
CALL RETURN
FRIENDS/FAM
REGISTER
RECALL MODE
DIAL MODE
BASE RING
HANDSET VOLUME
HANDSET RING
EDIT SERVICES
USING
See page 30
See page 15
See page 14
See page 14
See page 14
See page 15
See page 44
11
MENU STRUCTURE (DURING A CALL)
CALL WAITING
RING BACK
CHANNEL SEEK
3 WAY CALL
CALL SCREEN*
SECRECY
OPTIONS
TRANSFER
HANDSET OFF HOOK
*This menu is only available when the answering machine has answered an incoming call.
USING
12
To end a call
USING
To make a call, you can choose to enter the number first, before you dial it.
Enter the number you wish to dial.
DIAL The number will appear in the handset
display together with
<
for back and
>
for forward. The black cursor will flash. To delete a digit press and release the
<
button under the <symbol. Press the
>
button under the >symbol to insert a space.
When you have entered the full number, press the
TALK button. Your number
will be dialled. (If you do not press the
TALK button, you will be returned to
standby after 20 seconds.) The display shows the number of the
person being called. Within 10 seconds of the number being dialled the call timer starts from zero,
00:00:00
.
Press the
TALK button or replace the
handset in its charger.
Press buttons in order shown
Press the
TALK button to obtain dial
tone. The handset display shows MAKING
LINK then , to indicate you are now connected to a line.
DIAL Key in the phone number. The number
is displayed and dialled.
If the number keyed in has more than 12 digits, the number scrolls along to the left so that the last 12 digits are always displayed.
Within 10 seconds of the number being entered the call timer starts from zero,
00:00:00
.
To view the number before diallingTo make a call
PLEASE NOTE
After using one of the 3 option buttons or
the
TALK button, the words
MAKING LINK
may
momentarily appear in the display.
This confirms that a command has been accepted
and is being acted upon.
Making and receiving calls
If the handset is not in its charger:
Press the
TALK button.
If another registered user picks up the call, an error tone sounds.
To end the call, press the
TALK button
or replace the handset in its charger.
You may like to lock your keypad when you are carrying it around. This stops you from accidentally dialling any numbers.
Press the left button (under the display) followed by the
✱
button. Display shows
KEYGUARD ON
.
If you now try to dial, display will show
KEYGUARD CANCEL
. When you wish to cancel the keyguard, press the left button (under the display) followed by the
✱
button.
✱
✱
13
Using the redial button that is located on the bottom left side of your handset:
Press the
REDIAL button. The last
number called appears in the display. This allows you to check it before dialling.
Press
TALK to dial the call.
An alternative way of doing this is: Press
TALK, then the REDIAL button.
The number is immediately dialled.
REDIAL
will store the last 3 numbers
called.
Press the
REDIAL button until the
number you wish to redial is displayed. Press
TALK to dial.
When the phone rings: The light on the handset flashes. Display shows
CALL
. This occurs both
on and off the charger.
If the handset is in its charger:
Lift the handset and you are immediately in contact with the caller.
To end the call, press the TALK button or replace the handset in its charger.
Redial
Redial
Redial
To receive a call
To switch on the keyguard
To redial the last number
USING
USING
Options during a call
You can use a number of additional functions during a call.
Press buttons in order shown
Press the
OPTIONS button until the
display shows
CHANNEL SEEK
.
OK
Press OK.
The handset automatically finds the best channel.
CHANNEL SEEK
will
disappear from the display.
Your call will continue during Channel Seek.
For an explanation of Call Waiting service, please see page 36.
When you hear the Call Waiting beeps during a call:
Press the
OPTIONS button until the
display shows
CALL WAITING
.
SWITCH
Press SWITCH to speak to the other caller. Your first call will be put ‘on hold’.
SWITCH
Press SWITCH to toggle between the 2 callers.
Options
Options
To seek a stronger channel
14
When you wish to end one of the calls, press the
TALK button. Your current call
will end.
Your handset will ring, display showing
CALL
. Press the TALK button and you will be re-connected to the remaining caller. Press the
TALK button again when
you wish to end the call.
NOTE: Ring back service must be
available – check with network provider.
If the number you are calling is engaged, press the
OPTIONS button
until the display shows
RING BACK
.
OK
Press OK. Voice says ‘Your Ring Back request has been accepted’.
To end the call, press the
TALK button
or replace the handset in its charger.
When the engaged number becomes free, your phone will ring and you will be connected to the person you were trying to contact. (They will answer the call as if you had just called them.)
Options
To answer a Call Waiting call
To use Ring Back for an engaged number
While on a call, if you wish to talk to someone close by without the person at the other end hearing the conversation, you can use the secrecy function.
During a call:
SEC
Select the SEC option. The display shows
SECRECY ON
.
This confirms that you have activated the secrecy function and you can now talk without the other person at the end of the line hearing you. You will also hear a beep every 5 seconds or so.
SEC
To allow the caller to hear you again, select
SEC. You can now resume your
conversation.
To end the call and return to standby, press
TALK.
15
While on a call or listening to messages: To adjust the volume of speech of the
person you are talking to, press the
VOLUME button situated at the top
left-hand corner of the handset. The volume will get louder or softer,
depending on the start point, and will beep twice when it has reached either the highest or lowest volume setting. It will then go back the other way.
Press and release the volume button to increase/decrease for the required level.
During a call. Press the
OPTION button until display
shows
3 WAY CALLING
OK
Press OK. Key in the phone number you require.
JOIN
Press JOIN. You can now speak to both parties. To end the call, press the TALK button
or replace the handset on the charger.
Options
VOL
VOL
To use the secrecy function
To use 3 Way Calling
USING
To adjust the handset earpiece volume (speech)
DIRECTORY
Your Quartet 2015 can hold up to 20 names and numbers in its directory which will be stored in alphabetical order.
You can add names to the directory and edit or delete them as required.
You can also set up calls from entries in the directory.
Press buttons in order shown
Press the
DIRECTORY button.
The display shows
EMPTY
or your first
directory name.
NEW
Select NEW. Display shows
ENTER NAME
.
KEYPAD
Key the first letter of the name you wish to enter. (For instance, to display the letter
C
, press the 2 button until
C
appears on the display.)
You will now see the letter just entered, and the cursor will start flashing under the next letter space after a few seconds.
Finish entering the letters of the name,
>
using the >symbol to insert a space between the first and last name.
<
To delete a letter, use the <symbol.
SAVE
Press SAVE. The display shows
ENTER
NUMBER
.
Enter the number in the same way as you entered the letters. If there are more than 12, they will be scrolled along, allowing the last 12 digits to be shown.
Insert a space if you wish (this is ignored during dialling).
To insert a pause in the string of digits (for instance for switchboard access), press the
REDIAL button. The pause
is shown as
P
.
SAVE
Press SAVE. Display shows
UPDATING
DIRECTORY
followed by
SAVED
.
Display confirms name and number together for up to 15 seconds, then returns to standby.
BACK
Press and hold BACK to return to standby.
Redial
16
Using the Directory
To store an entry in the Directory
DIRECTORY FULL
If you try to store a new entry and you see the
message
DIRECTORY FULL
,you will need to
delete an entry before you can store any others.
See‘to delete an entry in the directory’ page 18.
NOTE
If you want to enter ‘C’ followed by another ‘C’
wait for a few seconds for the cursor to
automatically move onto the next space before
entering the second ‘
C
’.
Press the DIRECTORY button. Use the DIRECTORY button to scroll
through the names until the name you wish to edit appears.
Press the
OPTIONS button. The display
shows the name.
EDIT
Press EDIT. You will now see the name, such as
LOUISE DAVIES
. Use the backspace, the forward space and the keypad to edit the name. Then press
SAVE
SAVE until a beep sounds.
If it is only the number you wish to edit,
SAVE
press SAVE to confirm the name. Edit the number as before. Press SAVE.
SAVE
The revised name and number are displayed.
BACK
Press BACK to return to standby.
17
To edit an entry in the directory
Press the DIRECTORY button. Press the OPTIONS button.
NEW
Select NEW. Follow the process on the previous
page.
To add extra entries to the directory
DIRECTORY
AVAILABLE CHARACTERS
1=
&’() 1
6=
MNO6
2=
ABC2
7=
PQRS7
3=
DEF3
8=
TUV8
4=
GHI4
9=
WXYZ9
5=
JKL5
Options
Options
Press buttons in order shown
Press the
DIRECTORY button.
The first stored name is displayed with the telephone number.
Press and release the
DIRECTORY
button to move to the next entry.
Or
Press and hold the
DIRECTORY button
to scroll through all entries. These are in alphabetical order. After reaching
Z
the scrolling takes you back to letter A. If the number has more than 12 digits
the display scrolls to the left.
Or
To go to a specific entry, use the
DIRECTORY button then the handset
keypad to enter the first letter of the name. For example, for “C Davis” press button
2 three times, for
C
, wait for the display to show the first directory entry under ‘C’, then press the directory button to access any further names under ‘C’.
If there are no entries under a section beginning with the chosen letter, the display will move to the next section and letter.
To dial the number on the screen:
Press the
TALK button. The name of
the person will appear on the display for a few seconds before the call timing begins.
2
A
B
C
To view and then dial a call from the directory
Press the DIRECTORY button. The first entry appears on the display.
Use the
DIRECTORY button to scroll
through the names until the name you wish to delete appears.
Press the
OPTIONS button. The display
shows the name.
DEL
Press DEL. The display shows
DELETE?
YES
Press YES. After a few seconds you will hear a double beep and the display then shows
UPDATING DIRECTORY
then
ENTRY
DELETED
.
After confirmation of the deletion has been displayed for one second, the next entry in the directory is displayed.
Options
18
To delete an entry in the directory
DIRECTORY
The answering machine can be operated from your Quartet 2015 cordless phone or any external phone provided it is a Touchtone™.
Voice prompts
The Quartet 2015 makes using your answering machine easy by using voice prompts as well as the instructions on the handset display.
These announcements can be heard at the base unit, or through your Quartet 2015 handset.
We recommend that initially, when setting up your answering machine, you also listen to the announcements from the base unit.
Messages are tagged with the day and time which is announced to you at the end of each individual message during playback. To ensure that this information is accurate you must set the date and time. See page 25.
You can adjust the base speaker volume or switch it off (see page 28). The base speaker enables you to clearly hear when messages and voice announcements are being played.
Using the answering machine
19
When you are unable to answer the phone, your Quartet 2015’s digital answering machine will take messages. You can also leave your own recorded messages (see Memos, page 22). Your Quartet 2015 can record up to 15 minutes of messages in total, including the outgoing messages.
You can skip backwards and forwards through your messages and memos and delete or save any or all of them.
Your Quartet 2015 handset display shows the following symbols relating to the answering machine functions.
ANSWERING MACHINE
Symbol Meaning
Answering machine ON
You have messages stored on your answering machine
Flashing indicates you have new messages stored
ANSWERING MACHINE
20
Recording time limit
The system also has its own pre-recorded concluding announcement.
This cuts in automatically to warn callers that they are about to, or have, run out of time for recording their message.
Incoming messages are restricted to a maximum of 3 minutes, with 15 minutes of recording time in total.
Memos
You can leave messages for members of your household or office colleagues. Memos can be recorded and saved as if they were normal answering machine messages. There is no time limit on the length of a memo.
PLEASE NOTE
If a period of silence in excess of 8 seconds occurs during the recording of the outgoing
messages, memos or incoming messages the
answering machine will stop the recording
and return to standby.
Outgoing messages
The Quartet 2015 contains two different outgoing messages which you can replace with a recording in your own style and voice.
Of these 2, one announcement invites callers to leave a message. This is Answer and Record mode. The second enables you to leave an announcement, but does not allow callers to leave a message. This is Answer Only mode.
Your Quartet 2015 will automatically switch to Answer Only mode when your message memory is full.
Answer Delay
It is possible to change how many times your phone will ring before the answering machine takes a call. The length of the delay is set using
ANSWER DELAY
in the
ANSWER SET UP
menu
options.
Your Quartet 2015 has the following settings:
2, 3, 4, 5, 6, 7, 8, 9
and
TIMESAVER
(Time Saver).
PLEASE NOTE
If the answering machine is set to
TIMESAVER
it
will automatically answer after 2 rings if you
have any new messages, or after 6 rings if you
have no new messages.
This facility is useful if you wish to interrogate
your system remotely, since if your answering
machine does not answer after 2 rings, you will
know that there are no new messages and you
can choose to hang up.
21
Message alerts
Your Quartet 2015 features an audible Message Alert function for new incoming messages. When the message alert function is switched on, the handset will beep every 10 seconds to let you know you have new messages.
Even if the message alert function is switched off, you can still see if you have new messages as a visual alert symbol will flash in the display. If this symbol does not flash you have messages stored, but no new messages.
A red light on the top left side of the handset will also flash if new messages have been received.
The display shows the total number of messages stored, under the symbol.
Remote access
You can operate your answering machine from any other external phone, providing it is a Touchtone™ phone. To do this you need a security code to prevent unauthorised access. The default setting is
000
.
Your code authorises you to access your messages from any Touchtone™ phone.
This feature can be turned on or off.
Call screening
Call Screening enables you to listen to incoming calls while they are being recorded, without the caller knowing. You can then choose to take the call or allow the caller to finish the message.
22
Press buttons in order shown
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
OK
Select OK. The display reads
MAKING LINK
then
shows
ANSWER
.
ON
Select ON. Voice says ‘Answer on’ and the symbol will appear on your handset’s display.
OFF
Select OFF. Voice says ‘Answer off ’, and the symbol will disappear from the display.
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
OK
Select OK. The display briefly reads
MAKING LINK
then shows
ANSWER
.
Press OPTIONS until the display shows
RECORD MEMO
.
OK
Press OK. The display shows
SPEAK
AFTER TONE
. Voice says: ‘Please speak
SAVE
after the tone, then press SAVE to confirm.’
Options
Options
Options
To record a memo
ANSWERING MACHINE
To switch the answering machine on and off
SAVE
Speak your memo. The display shows
RECORDING SAVE
. When finished, press
SAVE. Voice says ‘Your memo is ....’
Your memo is played and then the day and time is announced.
Display reads
MEMO PLAY
.
If, during memo playback, you press
DEL
DEL, then your memo will not be
recorded, the display will show
DELETED
and voice will announce ‘Message deleted’.
BACK
Press BACK to return to standby.
If, during memo recording you press,
STOP
STOP or replace the handset in the
charger, then you will be returned to standby immediately. In this case the portion of the message left before you stopped recording is recorded.
STOP
If you press STOP or replace the handset in the charger during playback the whole memo is retained and tagged with day and time.
The message symbol appears once all or part of your memo has been recorded. The red light on the handset will flash to indicate a new message has been received.
Memos are stored as normal answering machine messages. They are not then identified separately as memos. See page 29 for instructions on how to play back messages.
23
The Quartet 2015 contains 2 different outgoing messages which you can substitute with a recording in your own style and voice.
One announcement invites callers to leave a message. This is Answer and Record. The other enables you to leave a greeting, but does not allow callers to leave a message. This is Answer Only. When the message memory is full your Quartet 2015 answering machine will automatically switch to Answer Only mode.
If you choose not to record your own outgoing message, the pre-recorded ones will automatically be selected.
To choose the type of outgoing message you wish to use:
Press the
OPTIONS until the display
shows
ANS MACHINE
.
OK
Select OK. The display briefly shows
MAKING LINK
then shows
ANSWER
.
Options
To select Answer Mode (answer and record or answer only)
Press OPTIONS again until the display shows
ANS SET UP
.
OK
Press OK. The display shows
ANSWER
MODE
and either
ANS AND REC
or
ANS ONLY
.
CHANGE
Press CHANGE. The display shows either
ANS AND RECorANS ONLY
.
If the option you want is displayed
SAVE
press SAVE. The display returns to
ANSWER MODE
.
If not, press
OPTIONS to switch to the
other.
As each option appears the voice confirms either ‘Answer only’ or ‘Answer
and Record’.
SAVE
Press SAVE to make your choice.
The display returns to
ANSWER MODE
.
Without leaving
ANSWER MODE
you may
now record your own outgoing message.
BACK
Press and hold BACK to return to standby.
Options
Options
ANSWERING MACHINE
To play back a memo
24
DEL
To delete during playback, press DEL. Voice says ‘Message deleted. Your outgoing message is ...’ and the system’s pre-recorded message is played instead.
At the end the display returns to standby
.
To stop playback (ie you are happy
STOP
with it so far), press STOP. Your new message is retained. The display returns to standby
.
Press buttons in order shown
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
Then
OK
Press OK. The display briefly shows
MAKING LINK
.
Press
OPTIONS until the display shows
ANS SET UP
.
OK
Press OK. The display shows
ANSWER
MODE
.
Press the
OPTIONS button again, until
display shows
OUTGOING MSG
.
OK
Select OK. Display shows
OUTGOING
MSG
.
REC
Select REC. The display shows
SPEAK
AFTER TONE
. Voice says ‘Please speak
after the tone then press save to confirm’.
Record your message. The display
BACK
shows
RECORDING
. Press BACK during
the recording to delete what you have recorded so far. Voice says ‘Message deleted’ and the display reverts to standby
.
SAVE
If you complete the recording and are happy with it, press
SAVE.
Voice says ‘Your outgoing message is....’
Your message is played through. The display shows
OGM PLAY.
Options
Options
Options
PLEASE NOTE
Deleting your recorded outgoing messages
will automatically reinstate the original
pre-recorded message.
It is not possible to delete any of the
pre-recorded messages.
To record a new outgoing message
ANSWERING MACHINE
25
The system’s pre-recorded outgoing message is then substituted and played. It will remain until you decide to record your own. Display returns to standby.
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
OK
Select OK. The display shows
MAKING
LINK
then shows
ANSWER
.
Press the
OPTIONS button until the
display shows
ANS SET UP
.
OK
Press OK. The display shows
ANSWER
MODE
.
Press the
OPTIONS button again until
the display shows
DAY AND TIME
alternating with the current setting, e.g.
SAT 12.01PM
.
CHANGE
Select CHANGE. The display shows
SAT
12.01PM
. The day flashes, indicating
that it is ready to be changed. Voice says ‘Please enter the day using the buttons
1
to 7, where 1 is Monday and 7 is Sunday, then press
SAVE to confirm’.
SAVE
Use the handset’s keypad to enter the correct day (eg.1) and press
SAVE.
Display shows
MON 12.01 PM
. Voice says
“Please enter the time in the 12 hour clock using four digits, then press
SAVE
to confirm.”
Options
Options
Options
You can check your outgoing message at any time.
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
Select
OK. The display briefly shows
OK MAKING LINK
.
Press
OPTIONS until the display shows
ANS SET UP
.
OK
Press OK. The display shows
ANSWER
MODE
.
Press the
OPTIONS button again.
The display reads
OUTGOING MSG
.
OK
Select OK. The display reads
OUTGOING
MSG
.
PLAY
Press PLAY. Voice says ‘Your outgoing message is ...’ and the current message
(ie Answer only or Answer and Record) is played. The display shows
OGM PLAY
.
STOP
If you are happy with the message while it is still playing, press
STOP.
Alternatively, wait until the end. In both instances the display returns to standby.
DEL
However, if you wish to delete the message, you must press
DEL before the
message ends. The display then shows
DELETED
briefly and voice says ‘Message
deleted. Your outgoing message is’.
Options
Options
Options
To listen to or check your outgoing messages
Setting day and time
ANSWERING MACHINE
26
SAVE
Use the handset’s keypad to enter the correct time and press
SAVE. Display
shows (eg. 01.45)
MON 01.45PM
and the
options:
AMorPM
. Voice says “Press the
AM or PM button, then press SAVE to
confirm”.
SAVE
Select AMor PMand press SAVE. Voice confirms day and time set and the display returns to
ANSWER MODE
.
MAINS POWER FAILURE
If the mains power fails, your Outgoing
Messages and any Incoming Messages or
Memos that have been recorded will be saved.
However, if the mains power fails for more
than about 1 second, you will need to reset the
time and day announcement.
Press buttons in order shown
At standby press
OPTIONS until the
display shows
ANS MACHINE
.
OK
Select OK. The display briefly shows
MAKING LINK
then shows
ANSWER
.
Press
OPTIONS until display shows
ANS SET UP
.
OK
Press OK. Display shows
ANSWER MODE
.
Press
OPTIONS until the display shows
ANSWER DELAY
and
X RINGS
. The number of rings shown is the current setting.
CHANGE
Select CHANGE. Display shows the current setting again:
X RINGS
.
SAVE
Select SAVE to confirm setting shown or keep pressing the
OPTIONS button to
scroll through the different settings. As each new number of rings appears voice says ‘Answer delay X rings’ or ‘Answer delay Timesaver’. Make your
OK
selection by pressing OK. Display immediately returns to
ANSWER DELAY
,
showing the new setting.
BACK
Wait 20 seconds or press or hold BACK to return to standby.
Options
Options
Options
Options
To set the number of rings before your Quartet 2015 answers the call
ANSWERING MACHINE
27
At standby, press OPTIONS until the display shows
ANS MACHINE
.
OK
Select OK. The display briefly shows
MAKING LINK
then shows
ANSWER
.
Press
OPTIONS until the display shows
ANS SET UP
.
OK
Press OK. The display shows
ANSWER
MODE
.
Press the
OPTIONS button until the
display reads
MESSGE ALERT
flashing
alternately with either
ON
or
OFF
,
depending on the current setting.
CHANGE
Press CHANGE. Display shows
OFF
or
ON
. The setting shown is the current
setting. If this is what you want, select
SAVE
SAVE.
If you wish to change the setting, press the
OPTIONS button and the setting
will change. Voice says ‘Message alert on/off’. The display then returns to
MESSGE ALERT
, alternating with the
new setting.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
Options
To turn the message alert beeps on and off
At standby press OPTIONS until the display shows
ANS MACHINE
.
OK
Select OK. The display briefly shows
MAKING LINK
then shows
ANSWER
.
Press
OPTIONS until display shows
ANS SET UP
.
OK
Press OK. Display shows
ANSWER MODE
.
Press
OPTIONS until the display shows
SECURITY CODE
and the current three
digit code. (Default code is
000
.)
CHANGE
Press CHANGE. Display repeats the three digit code with the first digit flashing. If you wish to retain the
SAVE
existing code, select SAVE. If not, enter a new number, then press
SAVE
SAVE.Voice says‘Security code setting
XXX’
and the display returns to
SECURITY
CODE
showing the new setting.
BACK
Wait 20 seconds or press and hold BACK to return to standby.
Options
Options
Options
To set your remote access security code from your handset
ANSWERING MACHINE
28
Press buttons in order shown
At standby press
OPTIONS until the
display shows
ANS MACHINE
.
OK
Select OK. The display briefly shows
MAKING LINK
then shows
ANSWER
.
Press
OPTIONS until display shows
ANS SET UP
.
OK
Press OK. Display shows
ANSWER MODE
.
Press
OPTIONS until the display reads
REMOTE
alternating with
ACCESS ON
.
CHANGE
Press CHANGE. Display shows
ACCESS ON
.
Press the
OPTIONS button to switch
between on and off. At each option voice says ‘Remote access on’ or ‘off ’.
SAVE
Select the option you want using SAVE.
Display returns to
REMOTE ACCESS ON
or
OFF
, confirming the setting that has
been selected.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
Options
To turn remote access on and off
There are 3 speaker volume settings: High, Low or Off.
Press the
OPTIONS button until the
display shows
ANS MACHINE
.
OK
Select OK. Display briefly shows
MAKING LINK
.
Press the
OPTIONS button until the
display shows
ANS SET UP
.
OK
Press OK. Display shows
ANSWER MODE
.
Press the
OPTIONS button until the
display shows
BASE SPEAKER
alternating
with
VOLUME HIGH, LOW
or
OFF
.
CHANGE
Select CHANGE. Display shows
VOLUME
HI LOW
or
OFF
.
Press the
OPTIONS button to switch
between the settings. When
HIGH
is shown there is a loud beep, a softer one for
LOW
and silence for
OFF
.
SAVE
Press SAVE to select the one you want.
The display returns to
BASE SPEAKER
and shows the new setting.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
Options
Setting the base unit speaker volume
ANSWERING MACHINE
29
When new messages have been left for you the message symbol flashes in the top right-hand corner of the handset display, the red light also flashes and the handset beeps every 10 seconds (if message alert has been switched on, see page 27). The handset also shows the number of messages stored and the word
PLAY
.
PLAY
Select PLAY. The display briefly shows
MAKING LINK
then
MESSAGE 01
. Voice says ‘You have X messages. Message 1’. The message is played, then voice announces the day and time the message was left, then ‘Message 2’ etc.
After all messages have been played voice says ‘End of messages’. The display shows
END OF MESS.
To pause a message, press 2. The display shows
PAUSED
. Press 2 again to resume
playing.
To stop message playing and revert to standby, press
#
.
STOP
The display returns to standby after a few seconds or immediately if you press
STOP.
To listen to your messages
During message playback, as just described, use
<
and >to skip
<>
backwards and forwards through your messages.
During message playback the display shows
MESSAGE 01
together with 3
command options
DEL
<>
.
To delete messages while you are playing through them, wait for the message to begin.
DEL
Press DEL at any point after this, including during the day and time announcement.
YES
Display shows
DELETE?
Select YES. Voice says ‘Message deleted’ and ‘Message X’, if there is a next message to be played.
If you change your mind and select
NO,
the message continues. The display reverts to
MESSAGE X
.
To delete a message during playback
To move through your messages
ANSWERING MACHINE
30
Press buttons in order shown
Wait until all messages have been played. Voice says ‘End of messages.’ The display shows
END OF MESS
and 3
options
DEL
<<
STOP
.
DEL
Press DEL. The display shows
DELETE ALL
.
YES
Select YES.
Voice says ‘All messages deleted’ and the display shows
DELETED
before returning
to standby.
The message waiting symbol disappears.
If you do not want to delete your messages:
Either
STOP
Press STOP during the
END OF MESS
screen.
Or
NO
Press NO during the
DELETE ALL
screen.
In both cases the display will return to standby.
To delete all messages at once
PLEASE NOTE
Any message not deleted will automatically
be saved and stored.
The answering machine must be
switched on and be set to
ANSWER AND
RECORD
(see page 23).
Incoming calls will cause the handset display to show
CALL
.
OK
After the answering machine has answered the call, the display shows
CALL SCREEN
. Pressing OK allows the listener to hear the call but the microphone is muted.
BACK
If you wish to stop listening, press BACK. The handset returns to standby and the message is recorded in the usual way.
If you wish to take the call, press the
TALK button. The display shows
SEC
TRANS
. You can now talk to the caller. The portion of the message left before you pressed the
TALK button is
recorded and tagged with day and time. The message symbol appears.
To Call Screen while the handset is on the charger, handset display shows
CALL
.
OK
Press the OK button before picking up the handset.
ANSWERING MACHINE
To listen to a caller leaving a message (Call Screening)
31
KEYPAD
Dial your phone number.
When you hear your outgoing message, press the ✱ button. You will hear the announcement ‘Please enter your security code’.
CODE
Enter your security code (default 000).
If you have entered the correct code you will hear, ‘You have x messages’, and the messages are played back, with the day and time they were recorded. If there are no new messages you will hear ‘You have no messages’, then ‘To hear main menu, press 1’.
At the end of the last message, you will hear ‘End of messages’, then ‘To hear main menu press 1.
If you enter the wrong security code the machine announces ‘Incorrect
security code. Please enter your security code’. You have another chance to
enter the security code. If its wrong the second time, the Quartet 2015 will end the call.
✱
Contacting your Quartet 2015 answering machine from another phone (remote access)
When you have accessed your answering machine, you can turn it off, play and delete messages, move backwards and forwards through your messages and re-record your outgoing message using the keypad of the phone you are using. Your Quartet 2015 will announce the command options and the corresponding number to press as follows:
‘To play all messages, press 2’
‘To play new messages, press 3’.
‘To skip forward during messages, press 6’
‘To delete during messages, press 5’
‘To delete all messages, press 5’
‘To skip back during messages, press 4’.
‘To play outgoing messages, press 8’
‘To record a new outgoing message, press 9’
‘To set answer on or off, press 0’
‘To change your answer mode, press 7’
‘To hear main menu, press 1’.
ANSWER NG MACH NE
The following settings can be altered on your Quartet 2015.
Press buttons in order shown
Press the
OPTIONS button until the
display shows the
TELEPHONE
.
OK
Press OK. Display briefly shows
MAKING
LINK
then
HANDSET RING
.
CHANGE
Press CHANGE. Display shows
MELODY
.
Scroll through the options using the
OPTIONS button. A different melody
plays each time.
SAVE
Select one and press SAVE. Display returns to
HANDSET RING
.
BACK
Press and hold BACK to return to standby.
Options
Options
32
Optional settings
To change the handset ringer melody
Press the OPTIONS button until the display shows
TELEPHONE
.
OK
Press OK. The display briefly shows
MAKING LINK
then
HANDSET RING
.
Press the
OPTIONS button until the
display shows
HANDSET VOL
alternating
with
VOLUME HIGH ( LOWorOFF)
.
CHANGE
Press CHANGE. The display shows
VOLUME HIGH (LOWorOFF)
.
Scroll through the options using the
OPTIONS button. You will hear the
various volume options as well as see them on the display.
SAVE
Select one and press SAVE. The display returns to
HANDSET VOL
alternating with
your selected volume level.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To change the handset ringer volume
OPTIONAL SETTINGS
OPTIONAL SETTINGS
Press the OPTIONS button until the display shows
TELEPHONE
.
OK
Press OK. The display briefly shows
MAKING LINK
then
HANDSET RING
.
Press the
OPTIONS button until the
display shows
BASE RING
alternating
with
VOLUME HIGH (LOWorOFF)
.
CHANGE
Press CHANGE. The display shows
VOLUME HIGH (LOWorOFF)
.
Scroll through the options using the
OPTIONS button.
SAVE
Select one and press SAVE. A beep sounds. The display returns to
BASE
RING
alternating with your selected
volume levels.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
Press the OPTIONS button until the display shows
TELEPHONE
.
OK
Press OK. The display briefly shows
MAKING LINK
then
HANDSET RING
.
Press the
OPTIONS button until the
display shows
DIAL MODE
alternating
with
TONE
.
CHANGE
Press CHANGE. The display shows
TONE
(or
PULSE
).
Use the
OPTIONS button to switch
between the 2 settings.
SAVE
Select one and press SAVE. A beep sounds and the display returns to
DIAL MODE
alternating with your
selected dial mode.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
33
To change the base unit ringer volume
To change the dial mode
34
Press buttons in order shown
Press the
OPTIONS button until the
display shows
TELEPHONE
.
OK
Press OK. The display briefly shows
MAKING LINK
then
HANDSET RING
.
Press the
OPTIONS button until the
display shows
RECALL MODE
, alternating
with
TIMED BREAK
(or
EARTH
).
CHANGE
Press CHANGE. The display shows
TIMED BREAK
(or
EARTH
).
Use the
OPTIONS button to switch
between the 2 settings.
SAVE
Select one and press SAVE. A beep sounds. The display returns to
RECALL
MODE
alternating with your selected
recall mode.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To change recall mode
NOTE
Timed Break is required for use with
Select Services.
NOTE
It is recommended that on all BT lines, Dial Mode should be set to Tone and Recall Mode
be set to Timed Break.
OPTIONAL SETTINGS
SELECT SERVICES
35
Call Return
Using Call Return you can find out the number of the last person who called you and the date and time of the call by dialling
1471. While on
line you can return the call by dialling
3.
Friends & Family
This is where the telephone number of the Friends & Family service is pre-programmed into your Quartet 2015, enabling you to dial the Friends & Family service and follow the instructions from the network to add or change numbers.
Using Select Services
Your Quartet 2015 is designed to make it easy for you to access certain BT Select Services, Friends & Family and Call My Bill.
The available Select Services are Call Return, Call Diversion, Reminder Call, Call Waiting, 3 Way Calling and Ring Back.
If you have any or all of these services (some do not require you to subscribe), your Quartet 2015 will help you to manage them from your handset using the Select Services menu.
When you start to use the Select Services menu, the handset will automatically take you to the last Select Service you accessed.
For information on BT Select Services, please call BT free on 0800 800 150 (residential) or 0800 800 152 (business)
PLEASE NOTE
If your Quartet 2015 is connected via a
switchboard, the pre-programmed access to
some Select Services will not be available but
you can connect to the service by dialling your
switchboard access code.
Please contact your switchboard provider if
you are unsure.
PLEASE NOTE
Before phoning the Friends & Family service,
you need your BT customer number. This is in
the top right-hand corner of your phone bill.
36
Call My Bill
This feature gives you the cost of calls recorded on your telephone number since your last bill. You can get an instant bill total including all charges up to the last working day.
Call Diversion
You can use your Quartet 2015 to request the network to divert all incoming calls to another number.
Using the Quartet 2015 you can only divert all calls.
Reminder Call
It is possible to select a Select Services option to ring you at a pre-set time, for instance, to remind you of an appointment.
Call Waiting
The Call Waiting service lets you know when you have another caller trying to contact you while you are already on the phone. You are alerted that a call is waiting by a series of on-the- line beeps.
Editing your Select Services
You may need to change some of your Select Services settings from time to time.
For example, Call Diversion has 3 optional access codes,
#21#, #61#
or
#67#
, each of which might be needed at different times. You may also want to change the divert number.
3 Way Calling
You can hold a conversation with two other external callers. You can speak to both people at the same time or choose to switch between both callers.
VOICE PROMPTS
When using Select Services, your Quartet 2015
display may show ‘Please listen’ – listen to
Select Service prompts which will
guide you. Please refer to your Select Service
instruction book for further details.
PLEASE NOTE
Before phoning the Call My Bill service,
you need your BT customer number. This is in
the top right-hand corner of your phone bill.
SELECT SERVICES
PLEASE NOTE
To make this type of change, you need to enter the Edit Services menu. Do not enter the Edit Select
Services menu unless you are sure you wish to
change your defaults.
SELECT SERVICES
37
(Not to be edited unless requested by your Network Provider.)
Press the
OPTIONS button, the display
shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press
OPTIONS until the display shows
CALL RETURN
.
CHANGE
Select CHANGE. The display shows the current number the handset uses to access Call Return (1471).
<>
Using
<>
as required, edit the number displayed until it is the one you want, e.g.
1471
.
SAVE
Press SAVE. The handset beeps and the display returns to
CALL RETURN
.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To edit Call Return
To make a Call Return call
Press buttons in order shown
Press the
OPTIONS button until the
display shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
CALL RETURN
.
Either
Press the
TALK button. The display
briefly shows
MAKING LINK
then
PLEASE
LISTEN
. Follow the voice prompts.
Or
DIAL
Press DIAL and follow the voice prompts.
The
CALL TIMER
then replaces the number some seconds after the number has been dialled.
To end the call press
TALK.
Options
Options
PLEASE NOTE
If you dial the number of the person who last
called, you will be charged for this call
38
(Not to be edited unless requested by your Network Provider.)
Press the
OPTIONS button, the display
shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press
OPTIONS until the display shows
FRIENDS/FAM
.
CHANGE
Press CHANGE. The display shows the Friends & Family
0800 number. Edit
<>
the number if required, using the arrows to move the cursor over the digits.
SAVE
Press SAVE. The display returns to
FRIENDS/FAM
.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To set or edit Friends & Family
Press buttons in order shown
Press the
OPTIONS button. The display
shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
FRIENDS/FAM.
Press the TALK button or DIAL button. The display briefly shows
MAKING LINK
then
PLEASE LISTEN
, the Friends &
Family
0800 number is then shown.
The call timer then replaces the number after a few seconds.
Follow the Friends & Family voice prompts.
To end the call, press the
TALK button.
Options
Options
To call Friends & Family
SELECT SERVICES
SELECT SERVICES
39
(Not to be edited unless requested by your Network Provider.)
Press the
OPTIONS button. The display
shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS several times until
the display shows
CALL MY BILL.
CHANGE
Select CHANGE. The display shows the current
0800 number for accessing
Call My Bill. Edit the number if
<>
required, using the arrows to move the cursor over the digits.
SAVE
When ready press SAVE. The display returns to
CALL MY BILL.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To call your bill To set or edit Call My Bill
At standby, press the OPTIONS button. The display shows
SELECT SERVS.
OK
Press OK. The display shows the last Select Service accessed.
Press
OPTIONS until the display shows
CALL MY BILL.
Press the TALK button or DIAL button.
OR
The display shows the
CALL MY BILL
DIAL
number being dialled and then
PLEASE
LISTEN
. You are then connected to
Call My Bill. Listen to the voice prompts.
The call timer then replaces the number after the number has been dialled.
Press
TALK to end the call.
Options
Options
40
Press the OPTIONS button, the display shows
SELECT SERVS
.
OK
Press OK. Display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS button until the
display shows
CALL DIVERT
alternating
with
SET.
CHANGE
Press CHANGE. Display shows the programmed code
✱21✱ for set.
Using the arrows as required enter or change the four-digit access number.
SAVE
Press SAVE. The display returns to
CALL
DIVERT
alternating with
SET
.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To edit the Call Diversion set code
Press buttons in order shown
Press the
OPTIONS button until the
display shows
SELECT SERVS
.
OK
Press OK, then press the OPTIONS button until the display shows
CALL
DIVERT
.
SET
Press SET. The display briefly shows
MAKING LINK
then
PLEASE LISTEN
.
Follow the voice prompts.
To end the call press
TALK.
Press the
OPTIONS button until the
display shows
SELECT SERVS
.
OK
Press OK, then press the OPTIONS button until the display shows
CALL
DIVERT
.
CANCEL
Press CANCEL. The display briefly shows
MAKING LINK
then
PLEASE LISTEN
.
Follow the voice prompts.
To end the call press
TALK.
Options
Options
To set your Call Diversion setting
To cancel your Call Diversion setting
SELECT SERVICES
Press the OPTIONS button, the display shows
SELECT SERVS
.
OK
Press OK. Display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS button until the
display shows
CALL DIVERT
alternating
with
CANCEL.
CHANGE
Press CHANGE. Display shows the programmed code
#21#
for cancel.
Using the arrows as required enter or change the four-digit access number.
SAVE
Press SAVE. The display returns to
CALL
DIVERT
alternating with
CANCEL
.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To edit the Call Diversion cancel code
SELECT SERVICES
41
Press the OPTIONS button, the display shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS button until the
display shows
REMINDER CALL
alternating with
SET
or
CANCEL
.
CHANGE
Press CHANGE. The display shows
#55#
, the default setting.
KEYPAD
Using the numeric buttons as required enter the new code.
SAVE
Press SAVE. The display returns to
REMINDER CALL
. Your reminder call has
been set.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To set or edit the Reminder Call cancel code
42
SELECT SERVICES
Press OPTIONS until the display shows
SELECT SERVS
.
OK
Press OK, then press OPTIONS until
REMINDER CALL
appears.
SET
Press SET. The display shows
MAKING
LINK
and the
REMINDER CALL
.
or
CANCEL
Press CANCEL. The display shows
MAKING LINK
and the
REMINDER CALL
.
The number is dialled.
The display shows
PLEASE LISTEN
.
Follow the voice prompts.
The network voice confirms the setting or cancellation.
To end the call, press
TALK.
Options
To turn your Reminder Call ON/OFF
Press buttons in order shown
Press the
OPTIONS button, the display
shows
SELECT SERVS
.
OK
Press OK. Display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS button until the
display shows
REMINDER CALL
alternating with
SET
or
CANCEL
.
CHANGE
Press CHANGE. The display shows
✱55✱, as set previously.
KEYPAD
Using the numeric buttons as required enter the new code.
SAVE
Press SAVE. The display returns to
REMINDER CALL
. Your reminder call has
been set.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
To edit or cancel the Reminder Call set up code
43
Press OPTIONS button until the display shows
SELECT SERVS.
OK
Press OK. Press the OPTIONS button until the display shows
CALL WAITING
.
ON
Press ON or OFF. The display shows
MAKING LINK
followed by
PLEASE LISTEN
and your setting is confirmed by the voice.
To end the call press
TALK or return
the handset to the base unit.
Options
To turn Call Waiting ON/OFF
(Not to be edited unless requested by your Network Provider.)
Press the
OPTIONS button. The display
shows
SELECT SERVS
.
OK
Press OK. The display shows the last Select Service accessed.
Press the
OPTIONS button until the
display shows
EDIT SERVS
.
OK
Press OK.
Press the
OPTIONS button until the
display shows
CALL WAITING
alternating
with
ON
.
Press the
OPTIONS button until the
display shows
CALL WAITING
alternating
with
OFF
.
CHANGE
Select CHANGE. The display shows the current setting, either
✱
43
#
for
ON
or
#43#
for
OFF.
<
Using the <as required to enter or edit the code as required.
SAVE
When ready press SAVE. The display returns to
CALL WAITING
alternating
with your chosen setting.
BACK
Press and hold BACK to return to standby.
Options
Options
Options
Options
To edit the Call Waiting code
A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet 2015 base unit.
You are Handset 1 and have taken an incoming call and wish to transfer it to another Quartet 2015 handset that is registered to your base unit.
During the call
TRANS
Press TRANS. The display shows and
TRANSFER X
, where Xis the number
of one of the registered handsets.
KEYPAD
Enter the number of the handset you wish to transfer the call to (
2, 3, 4).
OK
Press OK. The display shows
HANDSET 1
and .
Press
TALK or return the handset to the
base unit. Your call has been transferred.
The display returns to standby.
You can register more than one handset on your Quartet 2015 base unit; the maximum is 4.
Press buttons in order shown
Charge the handset for 24 hours. The handset display will show
YES
Press YES. The display shows
HANDSET X
,
with
X
flashing.
KEYPAD
Enter the number of the handset to be registered. If yours is the second of two, enter
2, if the first, enter 1 etc.
OK
Press OK. The display reads
PRESS BASE
BUTTON.
Press the BLACK button on the base unit.
BLACK
BUTTON
44
Using additional handsets
To register an additional handset
To transfer a call to another handset
Options
REGISTER
YES
ADDITIONAL HANDSETS
ADDITIONAL HANDSETS
45
If you want to re-register the handset on another Quartet 2015 unit – then the handset needs to be completely reset. This is done by pressing the
VOLUME
button and the REDIAL button together until the display shows
RESET
. This may
take up to 3 seconds.
OK
Press OK to confirm.
You may then follow these instructions for registering an additional handset.
The handset display will show
YES
Press YES. The display shows
HANDSET X
,
with
X
flashing.
KEYPAD
Enter the number of the handset to be registered. If yours is the second of two, enter
2, if the first, enter 1 etc.
OK
Press OK. The display reads
PRESS BASE
BUTTON.
Press the BLACK button on the base unit.
BLACK
BUTTON
Redial
VOL
A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet base unit.
To register your handset to another Quartet 2015 base
NOTE
If the handset is reset the Directory memories
will be erased and the handset options will
return to their default settings.
Options
REGISTER
YES
46
Your BT Quartet 2015 can be wall-mounted using the screws and wall plugs provided. Use the wall-mounting template opposite as a guide for the drill holes.
Before you wall-mount your Quartet 2015 or handset charger (or both), check that:
• The wall can support the weight of the apparatus.
• The position you choose leaves enough space for the unit to clear any obstruction on the wall with the aerial extended, such as a shelf.
• The positioning gives you sufficient radio coverage. Avoid mounting the units near large metal objects and minimising the amount of walls between the base unit and the handsets.
1 Using a pencil, mark the place on the wall
where you wish to place the screws using the wall-mounting template on page 53.
2 Drill two holes suitable for the screws and
wall plugs supplied (if required).
3 Drive the screws into the wall, leaving about
5 mm free on which to hang the Quartet 2015.
4 Position the power and telephone cords down
through the grooves before you hook the unit on the screws.
Wall mounting
To wall-mount the Quartet 2015 base unit
WALL MOUNTING
WALL MOUNTING
47
1 Using a pencil, mark two holes on the wall
48mm apart in the position you want to mount your charger.
2 Drill two holes with a drill bit suitable for the
screws and wall-plugs supplied (if required).
3 Drive the screws into the wall, leaving about
9mm free on which to hang the charger.
4 Remove the back panel of your handset
charger as shown.
5 If you wish, you can rotate the back panel
round and attach it to the bottom of the charger.
6 Press the power cord into its guide groove
before you hook the unit on the screws.
7 Hook the holes on the back of the charger
over the screws heads in the wall.
To wall-mount the handset charger
Power cable
If you have any difficulty using your Quartet 2015, look in this section first for solutions to the most common problems
No dialling tone
Make sure the telephone lead is plugged into the telephone socket at the back of the Quartet 2015 and that the telephone lead is connected to your wall socket. Check that no other extension is in use.
Make sure that you are within range of the Quartet 2015 base unit. Move closer and try again.
Phone does not ring
Check that the handset ringer volume is not switched off.
Check that no other connected phones are off hook.
Check whether you have too many phone extensions in your home or office. For help with this, please refer to the section ‘How many phones can you have?’ in Technical advice on page 50.
BT can supply a REN booster to support up to 8 separate pieces of equipment connected to your line.
Cannot get through, even though dialling tone can be heard
You may be set to the wrong Dial Mode (Tone or Pulse). Check to see that it is correct for your use.
Batteries may be low, ensure that they are charged
Handset beeps
You have new messages recorded on your answering machine. Play them, and the beeping will stop. If you do not wish to hear beeps when you have new messages, you can turn off the message alert beeps.
Your handset may be out of range and you will need to move closer the the base unit.
Batteries may be low, ensure that they are charged
I have no answer machine messages
Check that your answering machine is switched on. There should be on your display.
Check that your answering machine is set to Answer and Record mode.
Reception is poor during a call
You may need to change the channel. You can do this during the call.
Your handset may be out of range and you will need to move closer the the base unit.
Pre-programmed Select Services do not work
48
Help and advice
BT Services Information
Freefone 0800 800 150 (residential customers).
Freefone 0800 800 152 (business customers).
HELP & ADVICE
HELP & ADVICE
Emergency services
The emergency services can be contacted in the UK by dialling 999. You may also dial 112, which is valid in any country that is a member of the European Community.
In certain situations you may not be able to make an emergency call:
• If the telephone line is disconnected.
• If there is a line fault, whether on your phone or in the network.
• If there is a power failure.
If your BT Quartet 2015 is connected to a PBX (switchboard), you may have to dial an access number before entering 999 to contact the emergency services.
It is recommended that alternative arrangements are provided to enable you to make emergency calls during a mains power failure.
Safety instructions
Use only the power adaptor supplied and the handset battery pack supplied. Spare batteries – Item Code: 870461–
are available from BT Shops.
There is a slight chance that your phone could be damaged by an electrical
storm. We recommend that you unplug your Quartet 2015 from the mains power and telephone line socket during storms.
The Quartet 2015 base unit, handset and
charging units produce a small amount
of heat during use. Therefore, we advise against placing these products on antique, veneered or wooden surfaces as damage may occur.
Do not use your Quartet 2015 in damp,
humid conditions such as bathrooms.
49
BT Helpline 08457 697330
Please call the BT Helpline (local call rates)
if you need further assistance with your
BT Quartet 2015. Please have your Quartet
2015 Serial Number ready when calling the
Helpline. For your convenience please enter the
Serial Number, place and date of purchase on
Page 5 of this user guide.
Environment
Your BT Quartet 2015 should be kept free of dust, moisture, high temperature and vibration, and it should not be exposed to direct sunlight. It should not be used in bathrooms or near water.
Your Quartet 2015 is designed to be operated in a normal office or domestic environment only, where the relative humidity is no more than 60%.
Maintaining your Quartet 2015
Clean with a soft, dry cloth, do not use a damp cloth. Do not use abrasive materials, solvents or aerosol cleaners as these may damage the unit. Do not place on untreated antique furniture.
How many phones can you have?
Although you may have any number of sockets, it is important to limit the number of phones and other pieces of apparatus connected in order to ensure that each phone will ring.
All telephone equipment has a Ringer Equivalence Number (REN), which is used to calculate how many pieces of apparatus may be connected to any one telephone line.
Telephones provided by BT have a REN of 1, unless otherwise stated on the underside of the phone. Even where the number of telephones has been limited, there is no guarantee that different types of phone on the same line will ring, even when the REN is less than 4.
You must not connect more than 4 products to a single line.
Network connection information
Your Quartet 2015 is designed to work with both BT and other UK networks, including cable.
Although this equipment can use either Loop Disconnect (Pulse) or DTMF (Tone) signalling, the performance of the DTMF (Tone) signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that your equipment is set to use DTMF (Tone) signalling for access to public or private emergency services.
DTMF signalling also provides faster call set-up.
Advice on connection to BT systems can be obtained by dialling BT Freefone 0800 800 152.
Technical advice
50
TECHNICAL ADVICE
TECHNICAL ADVICE
51
Guarantee
If you own your BT Quartet 2015 and it is under BT’s guarantee, BT guarantees the product for one year, provided that:
The goods have only been used for their intended purpose, and have not been subjected to misuse or been wilfully or accidentally damaged.
The goods have not been tampered with or repaired by anyone other than BT, its staff or its agents.
If a fault does occur, and you bought the unit yourself, it will be repaired or replaced free of charge, provided you return it to where you purchased it and produce your receipt.
The terms and conditions of this guarantee do not affect your statutory rights.
If you own your BT Quartet 2015, but the guarantee period has expired:
If your BT Quartet 2015 needs repair after the guarantee period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network.
For details of BT’s recommended repair agents, please call BT free of charge on Freefone 0800 800 150, or visit your nearest BT shop.
52
Index
Additional handsets 44 Aerial 7 Answer mode 23 Answering Machine 19
BT Services Information 48
Call Diversion 40, 41 Call My Bill 39 Call Return 37 Call Screening 30 Call Waiting 14, 43 Channel seeker 14 Charging handset batteries 7
Day and time 25 Delete an entry 18 Dial mode 33 Directory 16
Edit an entry 17 Emergency Services 49 Ending calls 12 Environment 50
Friends & Family 38
Guarantee 51
Help and Advice 48 Helpline 49
Keypad guard 13
Mains power socket 6 Maintenance 50 Making calls 12 Memos 22 Menu options 8 Menu structure 10, 11 Message alert on/off 27 Messages
Delete all
30
Delete individual 29 Listen 29 Move through 29
On and off 22 Optional Settings 32 Outgoing message 25
Recall mode 34 Receiving calls 13 Recording a new
outgoing message
24
Redialling the last number 13 Registering 44
base unit 45 Reminder Call 41, 42 Remote access 28 Remote access security
code
27
Ring back 14
Ring delay 26 Ringer Equivalence Number
(REN)
50
Ringer melody 32 Safety Instructions 49 Secrecy 15 Select Services 35 Setting up 6 Store an entry 16 Symbols 9
Technical Advice 50 Telephone wall socket 6 Three way calling 15 To view a number
before dialling
12
Transfer calls 44
Viewing an entry 18 Volume, base station 28 Volume, handset 15
Wall Mounting 46
Template 53
INDEX
53
Wall mounting Template
101 mm
72 mm
54
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
504624
CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)
Offices in Europe, North America, Japan and Asia Pacific.
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Thailand. Quartet 2015 Issue 1 (11/98) 7 Designed by The Art & Design Partnership Limited.
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use