BT QUARTET 2015 User Manual

User Guide
Quartet 2015
Cordless Telephone & Digital Answering Machine
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
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3
In this guide
At a glance 1 Introduction 4 Setting up 6 Using your Quartet 2015 8 Making and receiving calls 12 Using the directory 16 Using the answering machine 19 Optional settings 32 Using Select Services 35 Using additional handsets 44 Wall mounting 46 Help and advice 48 Technical advice 50 Index 52 Wall mounting template 53
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Introduction
Your BT Quartet 2015 combined cordless telephone and digital answering system is designed for ease of use and is made to BT’s high standards.
The BT Quartet 2015 combines the advantages of cordless operation with the performance of a high quality telephone and digital answering system. It offers unparalleled quality and features.
Cordless telephone functions
Your Quartet 2015 offers you the convenience and flexibility of a cordless telephone system and has been specifically designed to be easy to use. You can use up to 4 handsets with the base unit and transfer calls between them. The handset is highly functional and has a clear and simple display to assist you to use the many helpful features of your telephone, answering machine and BT Select Services.
Directory
The Directory, which you access via the directory button, allows you to store up to 20 names and numbers in alphabetical order. You can scroll through and edit or delete them. You can also preview entries and set up calls directly from them.
Answering machine
The answering machine allows callers to leave a 3-minute message tagged with the day and time. You can also record memos for family or colleagues. Different outgoing messages can be recorded and used on demand.
If you want your caller to leave a message, set to ‘Answer and Record’ if not, set to ‘Answer Only’. The Quartet 2015 has pre-recorded greetings and voice prompts and has visual and audible signals to alert you when new messages have been left.
Select Services
Your Quartet 2015 is designed to make it easy for you to access and manage BT’s Friends & Family and certain BT Select Services. For instance, you may also want to change the time for your Reminder Call or switch Call Waiting on or off. These can all be edited, enabled or cancelled via the handset display.
Handset functions
Apart from some very basic functions on the base unit and charger, your Quartet 2015 is managed almost entirely from the handset. Using the handset’s display screen and buttons, you can edit and activate the functions of your Quartet 2015, both on and off-line. The main method of control, is via a tree of menus, which you can access and navigate through by using buttons beneath the Display. Please see ‘Menu options’, page 8.
Unpacking your Quartet 2015
Check that your BT Quartet 2015 is complete. When you unpack it, you should have:
For your records
For warranty purposes, proof of purchase is required, so please keep your receipt.
BT Quartet 2015 base unit with telephone line cable attached.
Cordless handset
Charger
2 x 13 amp mains power adaptor plugs
Wall plugs and screws
Date of purchase:
Place of purchase:
Serial number (on the underside of the telephone base unit):
Purchase price:
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Setting up
Follow these steps to get your Quartet 2015 ready for use.
Situating your Quartet 2015
Position your Quartet 2015 within 2 metres of a phone socket and 3 metres of a mains power socket.
Do not stand it on carpets or other similar surfaces which might generate fibres.
Do not cover or enclose the machine. Allow a free flow of air to its surfaces.
For the best performance do not position your Quartet 2015 close to other electrical equipment, eg. TV’s or large metal objects, metal cabinets etc.
Your Quartet 2015 can be wall-mounted. For instructions on how to do this, see ‘Wall-mounting’ on page 46.
If you have any problems setting up or using your Quartet 2015, please call Helpline on 08457 697330.
If you do not have a modern-style socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service.
There is one mains power adaptor for the charger and one for the base unit. Simply plug one end in the socket provided on the underside of each box, plug the other end into a mains power supply socket, and switch on.
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Plug your Quartet 2015 base unit
into the telephone wall socket
2
Plug your Quartet 2015 base unit
and charger into the mains power socket
SETTING UP
Base unit Charger
Before you use your Quartet 2015 for the first time, it is important to have the handset batteries fully charged. We recommend that you leave the Quartet 2015 handset on the cradle charger for at least 24 hours.
It is advisable to extend the aerials on both the handset and base unit for optimum performance.
Your Quartet 2015 is now ready for use.
3
Charge the handset batteries for
at least 24 hours
4
Aerial
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Battery Low Indication
When the batteries need re-charging, the display
will show a ‘battery low’ symbol. Replace the
handset on the charger to re-charge.
Extendible
handset
aerial
Extendible base unit aerial
SETTING UP
8
Using your Quartet 2015
Menu options
Your Quartet 2015 uses a display on the handset which allows you to select from the various product features detailed throughout this guide. Using the keypad, you are guided through the menu options by the prompts on the display.
At standby (that is the basic screen when not in use) the handset display shows:
Press the
Options button. This opens the top
level menu, showing the first of 3 main options. The first is:
Press
Options again. Display shows:
Press
Options again. Display shows:
Each menu option offers you with a choice of prompts that appear on screen (ie. BACK, OK) which are selected using the 2 buttons located just below the display.
The Options button is in the middle of these.
For example, if you press
OK when in ANS
MACHINE, you will be presented with a further
menu of 3 screens, which you move between by pressing the
OPTIONS button again.
Press
Options button. Display shows:
Press
Options button again. Display shows:
If you wish to select an option, press
OK, or BACK
to move back to the previous menu.
When you wish to exit the menus completely, press and hold
BACK.
Options
HANDSET 1
Options
ANSWER
OFF ON
Options
RECORD MEMO BACK OK
Options
ANS SET UP
BACK OK
Options
ANS MACHINE BACK OK
Options
SELECT SERVS BACK
OK
Options
TELEPHONE BACK OK
USING
Display symbols
The following symbols may appear on your handset display.
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Replacing the handset in the charger at any time will return the system to standby.
When you have reached the feature you wish to select or change, just follow the on-screen or voice prompts to complete.
Using the menus you can edit and set up the Select Services you subscribe to, switch the answering machine on and off, record outgoing messages, set answer modes or change the number of rings before your outgoing messages cut in.
PLEASE NOTE
For more details of the menus and how they
work, please refer to the relevant sections in the
guide itself.
Symbol Meaning
Battery Low
Call Transfer
In Use
Answering machine ON
You have messages stored on your answering machine
Flashing indicates you have new messages stored
USING
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Page 36
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Page 44
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HANDSET
MENU STRUCTURE (WHEN IN STANDBY)
RECORD MEMO
ANSWER
ANS SET UP
BASE SPEAKER
REMOTE ACCESS
SECURITY CODE
MESSAGE ALERT
ANSWER DELAY
DAY AND TIME
OUTGOING MSG
ANS MODE
SELECT SERVICES
ANSWER MACHINE
TELEPHONE
CALL WAITING
REMINDER CALL
CALL DIVERT
CALL MY BILL
CALL RETURN
FRIENDS/FAM
REGISTER
RECALL MODE
DIAL MODE
BASE RING
HANDSET VOLUME
HANDSET RING
EDIT SERVICES
USING
See page 30
See page 15
See page 14
See page 14
See page 14
See page 15
See page 44
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MENU STRUCTURE (DURING A CALL)
CALL WAITING
RING BACK
CHANNEL SEEK
3 WAY CALL
CALL SCREEN*
SECRECY
OPTIONS
TRANSFER
HANDSET OFF HOOK
*This menu is only available when the answering machine has answered an incoming call.
USING
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To end a call
USING
To make a call, you can choose to enter the number first, before you dial it.
Enter the number you wish to dial.
DIAL The number will appear in the handset
display together with
<
for back and
>
for forward. The black cursor will flash. To delete a digit press and release the
<
button under the <symbol. Press the
>
button under the >symbol to insert a space.
When you have entered the full number, press the
TALK button. Your number
will be dialled. (If you do not press the
TALK button, you will be returned to
standby after 20 seconds.) The display shows the number of the
person being called. Within 10 seconds of the number being dialled the call timer starts from zero,
00:00:00
.
Press the
TALK button or replace the
handset in its charger.
Press buttons in order shown
Press the
TALK button to obtain dial
tone. The handset display shows MAKING
LINK then , to indicate you are now connected to a line.
DIAL Key in the phone number. The number
is displayed and dialled.
If the number keyed in has more than 12 digits, the number scrolls along to the left so that the last 12 digits are always displayed.
Within 10 seconds of the number being entered the call timer starts from zero,
00:00:00
.
To view the number before diallingTo make a call
PLEASE NOTE
After using one of the 3 option buttons or
the
TALK button, the words
MAKING LINK
may
momentarily appear in the display.
This confirms that a command has been accepted
and is being acted upon.
Making and receiving calls
If the handset is not in its charger:
Press the
TALK button.
If another registered user picks up the call, an error tone sounds.
To end the call, press the
TALK button
or replace the handset in its charger.
You may like to lock your keypad when you are carrying it around. This stops you from accidentally dialling any numbers.
Press the left button (under the display) followed by the
button. Display shows
KEYGUARD ON
.
If you now try to dial, display will show
KEYGUARD CANCEL
. When you wish to cancel the keyguard, press the left button (under the display) followed by the
button.
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Using the redial button that is located on the bottom left side of your handset:
Press the
REDIAL button. The last
number called appears in the display. This allows you to check it before dialling.
Press
TALK to dial the call.
An alternative way of doing this is: Press
TALK, then the REDIAL button.
The number is immediately dialled.
REDIAL
will store the last 3 numbers
called.
Press the
REDIAL button until the
number you wish to redial is displayed. Press
TALK to dial.
When the phone rings: The light on the handset flashes. Display shows
CALL
. This occurs both
on and off the charger.
If the handset is in its charger:
Lift the handset and you are immediately in contact with the caller.
To end the call, press the TALK button or replace the handset in its charger.
Redial
Redial
Redial
To receive a call
To switch on the keyguard
To redial the last number
USING
USING
Options during a call
You can use a number of additional functions during a call.
Press buttons in order shown
Press the
OPTIONS button until the
display shows
CHANNEL SEEK
.
OK
Press OK.
The handset automatically finds the best channel.
CHANNEL SEEK
will
disappear from the display.
Your call will continue during Channel Seek.
For an explanation of Call Waiting service, please see page 36.
When you hear the Call Waiting beeps during a call:
Press the
OPTIONS button until the
display shows
CALL WAITING
.
SWITCH
Press SWITCH to speak to the other caller. Your first call will be put ‘on hold’.
SWITCH
Press SWITCH to toggle between the 2 callers.
Options
Options
To seek a stronger channel
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When you wish to end one of the calls, press the
TALK button. Your current call
will end.
Your handset will ring, display showing
CALL
. Press the TALK button and you will be re-connected to the remaining caller. Press the
TALK button again when
you wish to end the call.
NOTE: Ring back service must be
available – check with network provider.
If the number you are calling is engaged, press the
OPTIONS button
until the display shows
RING BACK
.
OK
Press OK. Voice says ‘Your Ring Back request has been accepted’.
To end the call, press the
TALK button
or replace the handset in its charger.
When the engaged number becomes free, your phone will ring and you will be connected to the person you were trying to contact. (They will answer the call as if you had just called them.)
Options
To answer a Call Waiting call
To use Ring Back for an engaged number
While on a call, if you wish to talk to someone close by without the person at the other end hearing the conversation, you can use the secrecy function.
During a call:
SEC
Select the SEC option. The display shows
SECRECY ON
.
This confirms that you have activated the secrecy function and you can now talk without the other person at the end of the line hearing you. You will also hear a beep every 5 seconds or so.
SEC
To allow the caller to hear you again, select
SEC. You can now resume your
conversation.
To end the call and return to standby, press
TALK.
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While on a call or listening to messages: To adjust the volume of speech of the
person you are talking to, press the
VOLUME button situated at the top
left-hand corner of the handset. The volume will get louder or softer,
depending on the start point, and will beep twice when it has reached either the highest or lowest volume setting. It will then go back the other way.
Press and release the volume button to increase/decrease for the required level.
During a call. Press the
OPTION button until display
shows
3 WAY CALLING
OK
Press OK. Key in the phone number you require.
JOIN
Press JOIN. You can now speak to both parties. To end the call, press the TALK button
or replace the handset on the charger.
Options
VOL
VOL
To use the secrecy function
To use 3 Way Calling
USING
To adjust the handset earpiece volume (speech)
DIRECTORY
Your Quartet 2015 can hold up to 20 names and numbers in its directory which will be stored in alphabetical order.
You can add names to the directory and edit or delete them as required.
You can also set up calls from entries in the directory.
Press buttons in order shown
Press the
DIRECTORY button.
The display shows
EMPTY
or your first
directory name.
NEW
Select NEW. Display shows
ENTER NAME
.
KEYPAD
Key the first letter of the name you wish to enter. (For instance, to display the letter
C
, press the 2 button until
C
appears on the display.)
You will now see the letter just entered, and the cursor will start flashing under the next letter space after a few seconds.
Finish entering the letters of the name,
>
using the >symbol to insert a space between the first and last name.
<
To delete a letter, use the <symbol.
SAVE
Press SAVE. The display shows
ENTER
NUMBER
.
Enter the number in the same way as you entered the letters. If there are more than 12, they will be scrolled along, allowing the last 12 digits to be shown.
Insert a space if you wish (this is ignored during dialling).
To insert a pause in the string of digits (for instance for switchboard access), press the
REDIAL button. The pause
is shown as
P
.
SAVE
Press SAVE. Display shows
UPDATING
DIRECTORY
followed by
SAVED
.
Display confirms name and number together for up to 15 seconds, then returns to standby.
BACK
Press and hold BACK to return to standby.
Redial
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Using the Directory
To store an entry in the Directory
DIRECTORY FULL
If you try to store a new entry and you see the
message
DIRECTORY FULL
,you will need to
delete an entry before you can store any others.
See‘to delete an entry in the directory’ page 18.
NOTE
If you want to enter ‘C’ followed by another ‘C’
wait for a few seconds for the cursor to
automatically move onto the next space before
entering the second ‘
C
’.
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