BT QUARTET 1500 User Manual

Quartet 1500
Combined Cordless Telephone & Digital Answering Machine
User Guide
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Please open this page for a further ‘at a glance’ guide to your Quartet 1500
1
At a glance
M1/M2 buttons
Allows you to store and dial one touch numbers, see page 12.
Aerial
Can be extended to obtain the best signal and reception available.
In Use/Battery Low light
Indicates when the handset rings, is in use or, if the handset battery needs recharging, see page 8.
Talk button
Press to make or receive a call, see page 10.
Keypad
Volume control buttons
Adjusts the handset ringer and earpiece speech volume, see page 15.
Recall button
For use with a switchboard/PBX and BT Select Services, see page 40.
Quickdial button
Allows you to store and dial up to 10 numbers in the memory, see page 13.
Redial button
Redials the last number called. Also, press to enter a pause in a stored number, see page 12.
Secrecy / Music on hold
Press to mute the call so your caller cannot hear you. When pressed music will be played to both you and your caller, see page 12.
Charging contacts
Intercom/Channel button
Enables communication between the handset and base unit. Selects an alternative radio frequency if interference occurs during a call, see page 11.
Screen/Menu buttons
Allows you to hear a caller leaving a message. You can then choose to take the call or not. Also, allows you to access the answering machine menu, see page 26.
B
e
s
u
n
I
M1 M2
1
H
G
4
Q
P
78
d
k
c
i
u
Q
Secrecy
w
o
L
y
r
e
t
t
a
2
S
k
i
p
I
56
R
S
0
i
a
l
Redial
l
e
n
n
a
h
C
Intercom
P
l
a
y
B
A
D
E
C
F
3
D
S
e
k
l
i
e
p
t
M
e
N
K
J
L
O
W
T
U
X
V
Y
Z
9
e
M
Screen
R
n
u
Key features
Digital answering machine
No tape to worr y about.
Up to a maximum of 15 minutes recording time, including your outgoing message. Pre-recorded outgoing messages let you use your Quartet 1500 straight away with the option of recording your own outgoing message at any time.
w
o
L
y
r
e
y
L
r
t
o
e
w
w
t
t
o
t
L
a
a
y
B
r
B
e
t
t
a
B
e
s
e
u
s
u
n
e
I
s
u
n
I
2 M
M1 M2
1 M
l
e
n n a h C
E
D
F
A
B
C
B
A
C
3
2
1
2
1
N
M
O
G
H
J
K
K
J
I
L
L
H
G
I
4
56
56
4
X
W
Y
Z
Q
P
T
U
U
T
R
V
V
S
9
Q
P
R
S
78
78
0
0
d
k
c
i
i
a
u
l
Q
a
i
d
l
k
c
i
u
R
Q
Redial
Redial
1 7 4 1
Secrecy
cy
Secre
Additional handsets
n
I
M 1
M
2
el n n ha C
Channel
D
E
F
A
B
C
1
D
E F
3
2
3
G
H
I
M
N
J
O
K
L
4
M
N
O
56
P
Q
R
S
W
X
T
U
Y
V
78
Z
W
X
Y
9
Z
9
Up to 3 additional
0
u
i
c
k
Q
d
i
a
l
Redial
R
R
Secrecy
1471
1 4 7 1
handsets can be added to
your Quartet 1500.
3
2
3 Pre-recorded messages
You can use any of the
1
three pre-recorded messages or if you wish you can record your own.
2 Mailboxes
VIP facility
You can give important
callers your VIP code. When a VIP calls, a different ring tone will be heard to alert you that a VIP is calling.
Memo facility
NOTEPAD
Allows you to leave memo
messages for other users.
2 One touch memories
Allows you to store two
important numbers so they can be dialled at the touch of a button.
10 Quickdial memories
Allows you to store up to
10 of your most frequently used numbers in the memory so they can be easily dialled.
2 MAILBOXES
mail boxes.
3
Messages and memos can be recorded in 2 separate
In this guide
At a glance 1
Key features 3
Introduction 5
Safety information 6
Setting up 7
Using your Quartet 1500 10
Making and receiving calls 10 Internal call 11 Last number redial 12 Secrecy / Music on hold 12 One touch memories 12 Quickdial memories 13 Call Waiting 16
Using your Quartet 1500
answering machine 17
Message display on the base station 17 Setting up your
answering machine 18 Outgoing messages (OGM) 18 Incoming messages 23 Using your answering
machine from the base station 23 Answer delay 25 Message alert 26 Using your answering machine
from the cordless handset 26
Call screening 27 Memos 27 Voice mailboxes 28 VIP access 29
Remote access 31
Time saver 32 Operating the answering
machine 32
Using additional handsets 35
Registering your handset 35 Transferring calls 37
General information 38
Guarantee 38 Technical information 38 Call security 39 Switchboard compatibility 39 Switchboard access codes 39
Help and advice 41
Wall mounting 44
Index 45
Wall mounting template 47
4
Introduction
Your Quartet 1500 is designed for ease of use and made to the high standards set by BT.
You can expect your Quartet 1500 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
For guarantee purposes proof of purchase is required, so please keep your receipt.
Unpacking your Quartet 1500
Check that your Quartet 1500 is complete. If anything is missing, please contact your place of purchase immediately.
t
t
e
a
r
B
y
L
o
w
e
s
u
n
I
M 1
M
2
l
ne an h
1
C
A
B
C
2
G
D
H
E
I
F
4
3
J
K
L
56
M
Quartet 1500 handset
Quartet 1500 base unit with answering machine.
Quartet 1500 base unit plinth.
Mains power supply unit.
Wall mounting screws.
P
Q
N
R
O
S
78
T
U
V
W
X
Y
Z
9
Q
u
i
c
0
k
d
i
a
l
Redial
Secrecy
R
1 4 7
1
Quartet 1500
m o c
r e t n I
Skip
p to S
Play
Messages
Pause
Skip
Del
f /of
Charging
+
Ans on
Vol
In use
-
Vol
2
1
VIP
HELPLINE
If you have problems with your phone, call the Quartet 1500 Helpline on 0845 769 7146.
5
Telephone line cord.
Adhesive Quickdial memory label.
M1 M2
1 2 3
4 5 6 7
8
9
0
Handset No
Safety information
General
Only use the power supply unit included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the telephone. The item number for the power supply unit is
872264. Radio signals transmitted between the handset and base may cause interference to some hearing aids.
Do not open the handset or base station (other than to change the handset batteries). This could expose you to high voltages or other risks. Contact the helpline for repairs.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged. This is normal. However, to avoid damage, we recommend that you do not place the product on antique/veneered wood.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces.
6
Setting up
Follow these steps to set up your Quarter 1500 ready for use.
Plan the location
Situate your Quartet 1500 close enough to the mains power socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical products to minimise interference.
Do not situate the product in the bathroom or other humid areas.
Your Quartet 1500 works by sending and receiving radio signals between the base unit and the handset. The strength of the signal depends on where you site the base unit and how the aerial is deployed. The higher the base unit is located, the better. An upstairs room is ideal.
Your product can be wall mounted, for more information see page 44.
1 Handset aerial
Your Quartet 1500 handset uses a compact aerial which we recommend be pulled out to obtain the best signal and reception available.
2 Plug the power supply
cord into the bottom of the base unit
7
3 Connect the power
supply unit to a power socket
There will be a voice prompt announcing the default settings when the unit is first switched on.
The power supply unit must remain plugged in and switched on all the time.
Note
Do not connect the telephone line cord to the phone socket until the handset is fully charged. This will prevent the risk of the phone being answered before the batteries are charged, which may prevent them from reaching maximum capacity.
4 Charge the handset
The charging light will remain constantly lit while the handset is placed on the base unit, even when the handset batteries are fully charged.
Note
When fully charged and in good condition, the handset will provide up to 7 hours continuous talktime or 72 hours standby.
If the handset battery is running low, the IN USE/BATTERY LOW light will flash every 10-15 seconds.
If you are making a call and the handset battery is running low you will hear a warning tone every 10-15 seconds.
Place the handset on the base unit to recharge.
However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT shop or from the Helpline 0845 769 7146.
Before you first use your Quartet 1500, the rechargeable batter y in the handset needs charging for 24 hours.
Place the handset on the base unit, ensuring the contacts are touching. The red CHARGING light will come on.
To get the longest possible life from your battery, take the handset off the base unit for a few hours each day.
8
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.
5 The base unit is
supplied with one end of the telephone line cord already attached. Once the handset has been charged for 24 hours, plug the other end of the line cord into the telephone wall socket
6 The telephone line cord
and power supply cable need to be fed into the channels before attaching the plinth
7 Attach the base unit
plinth
Helpline
If you have any difficulties setting up your Quartet 1500 please call the Helpline on 0845 769 7146.
9
The Flashing C on the base unit LED display means that the Day and Time need to be set, so that you will know when each message was received.
To set the Day and Time, please see
page 21.
Your Quartet 1500 is now ready for use.
I
n
u
s
e
B
a
t
t
e
r
y
L
o
w
I
n
u
s
e
B
a
t
t
e
r
y
L
o
w
Using your Quartet 1500
Making and receiving calls
To make an external call
Press the buttons in the order shown:
Lift the handset off the base unit.
Press the TALK button.
In use
The IN USE light on the base unit begins to flash and the IN USE/BATTERY LOW light on the handset comes on.
Listen for the dialling tone.
Dial the number you want.
To end a call
To receive a call
When the phone rings:
If your handset is on the base unit, simply pick it up to answer the call.
Or
If your handset is off the base unit then the handset IN USE/BATTERY LOW light will flash, press the TALK button to answer the call.
Note
The handset range is up to 250 metres from the base unit in ideal conditions. If you start to go out of range while using the phone, you will hear warning beeps. Move closer to the base unit. If you do not move back into range your call may be disconnected.
Press the TALK button.
Or
Your Quartet 1500 handset uses a
Replace the handset on the base unit.
compact aerial which can be pulled out to obtain the best signal and reception available.
10
To use the channel button
Intercom
C
h
a
n
n
e
l
Intercom
C
h
a
n
n
e
l
Intercom
C
h
a
n
n
e
l
Your Quartet 1500 automatically scans the available radio channels and selects the best quality reception to use.
If you experience interference during a call, press the CHANNEL/ INTERCOM button to select a different channel.
To make an internal call
From the base unit to the Quartet 1500 handset:
Intercom
Press the INTERCOM button on the base unit.
Intercom
If the call is not answered after 60 seconds the base will return to standby.
From the handset to the base:
When the Quartet 1500 handset is off the base, press the CHANNEL/INTERCOM button on the Quartet 1500 handset.
The user at the base should press the INTERCOM button. You can now talk to each other.
If the call is not answered after 30 seconds the handset will return to standby.
To end an intercom call press the INTERCOM button on the base or the handset.
The handset(s) will ring.
Note
Note
An Inductive Coupler has been
Please note that making an internal intercom call is only possible by using the Quartet 1500 handset (handset 1) and not any additional handsets registered to the base, as they do
built into the handset to improve sound quality for people using hearing aids. Switch your hearing aid to T and adjust the position of the handset until you get the best reception.
not have the intercom facility.
The called handset user should press the
CHANNEL/INTERCOM
button on the handset to receive the call. You can now talk to each other.
11
Secrecy
Secrecy
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
M1
M2
Redial
Last number redial
Note
Your Quartet 1500 stores the last number called which enables quick and easy redialling. A redial number can be no longer than 32 digits.
To redial the last number called
Press the TALK button and wait for the dialling tone.
Press the REDIAL button. The number is dialled automatically.
Secrecy / Music on hold
When on a call you can talk to someone in the same room, without your caller hearing.
The music on hold volume will be quieter for you, but louder for your caller.
You can now talk to someone in the room without your caller hearing you.
The handset will beep every minute until SECRECY is turned off.
Press and release the SECRECY button again to return to your caller.
One touch memories
You can store two of your most frequently used telephone numbers in the one touch memories (M1 or M2). Please note that the number can be no longer than 20 digits.
To switch secrecy on and off
During a call press and release the SECRECY button.
Your caller will be put on hold and both you and the caller will hear music until the SECRECY button is pressed again.
The handset IN USE light will flash.
To store a one touch number
Press the QUICKDIAL button.
Enter the memory location number, M1 or M2, under which you want to store the number.
Enter the telephone number you want to store.
Press the QUICKDIAL button to confirm.
You will hear a confirmation tone.
12
Q
u
i
c
k
d
i
a
l
M1
M2
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
0-9
Note
Quickdial memories
Storing a number in the memory automatically overwrites any previous number stored under the same location code.
Stored numbers can include switchboard and network services that use the
and #buttons as
well as PAUSE and RECALL functions.
To enter a pause in a stored memory number press the REDIAL button.
To dial a one touch number
Press the TALK button.
Enter the memory location number, M1 or M2, under which the number is stored.
The number is dialled automatically. (If there is no number stored you will hear 3 warning beeps.)
You can store a further ten telephone numbers in the Quickdial memory. Please note that the numbers can be no longer than 20 digits.
Note
You can mix manual and memory dialling as required, for example, you can dial the area code 020 8304 from the memory and then complete the number manually.
To store a number in the Quickdial memory
Press the QUICKDIAL button.
Enter the location number, from 0 to 9, under which you want to store the number.
Enter the telephone number you want to store.
Press the QUICKDIAL button to confirm.
You will hear a confirmation tone.
13
Loading...
+ 35 hidden pages