
Quartet 1000
User Guide
You will not be able to make or receive 
calls using additional handsets until they 
have been registered using your Quartet 
base unit. This handset will only work 
with the Quartet 1100 and 1500.
Additional Handset & Charger
CE compliant to R&TTE Directive (1999/5/EC)
Offices worldwide
The telecommunications services described in this publication 
are subject to availability and may be modified from time to time. 
Services and equipment are provided subject to British 
Telecommunications plc’s respective standard conditions of contract. 
Nothing in this publication forms any part of any contract.
TouchTone™ is a registered trade mark of 
British Telecommunications plc in the UK.
© British Telecommunications plc 2000. 
Registered Office: 81 Newgate Street, London EC1A 7AJ. 
Registered in England No. 1800000. 
Quartet 1000. Issue 1 (9/00) 3. 
Designed by The Art & Design Par tnership Limited. 
Printed in China by SunCorp Technologies. 
Printed on paper which meets international environmental standards.
0560
!
Transferring calls
You can transfer calls between handsets that are 
registered to the base unit.
To transfer a call
• During your call press the SECRECY button 
and then the handset number that you want to 
transfer the call to.
• While the call is being transferred, only the 
caller will hear music.
• The called handset will ring.
• If the call is not answered within 30 seconds
the calling handset will ring.
• If after a fur ther 30 seconds the call is not 
taken the caller will be disconnected.
General information
Cleaning
Simply clean the handset with a damp cloth (not 
wet) or an antistatic wipe. Never use household 
sprays and cleansers as they can damage your 
Quartet 1000 Additional Handset.
Product compliance
This product complies with R&TTE Directive 
(1999/5/EC).
This phone is designed for UK use only. Using it 
abroad may violate local radio laws.
Guarantee
Subject to the terms listed below the guarantee 
will provide for the repair of, or at BT’s or its 
agent’s discretion, the option to replace the 
Quartet 1100 or any component thereof, (other 
than batteries), which is identified as faulty or 
below standard, or as a result of inferior workmanship or materials. Products over 28 days old 
from the date of purchase may be replaced with 
a refurbished product.
The 
PAGE and the INTERCOM buttons cannot
be used during a call.
Please note the INTERCOM function on the 
Quartet 1500 base unit will not work with your 
Quartet 1000 additional handset.
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The conditions of this guarantee are:
• The guarantee shall only apply to defects that 
occur 12 months from the date of purchase, 
provided that the equipment is sent to the repair 
address within this period.
• This guarantee does not cover any faults or 
defects caused by accidents, misuse, fair wear 
and tear, neglect, tampering with the equipment, 
or any attempt at adjustment or repair other 
than through approved agents.
• This guarantee does not affect your statutor y 
rights.
For further information refer to page 21 of the 
Quartet 1100 or page 34 of the Quar tet 1500 
User Guide
Mains power supply unit
The Quartet 1000 must only be used with the 
power supply unit supplied. Using any other power 
supply unit will result in non-compliance with 
EN60950:1992, and will invalidate the approval 
given to this apparatus.
It is not permitted to interfere with the main BT 
socket or wiring. If you have a problem, contact 
BT on Freefone 
0800 800 151 for residential or
Freefone 
0800 800 154 for business lines.
If you experience any problems then please call 
the Quartet Helpline on 
0845 769 7146.

In Use/Battery 
Low light
Indicates when the 
handset rings, is in 
use or, if the handset is on standby, to 
indicate the battery 
needs recharging.
M1/M2 buttons
Allows you to store 
and dial one touch 
numbers.
Talk button
Press to make or 
receive a call.
Quickdial button
Allows you to store 
and dial up to 10 
numbers in the 
memory.
Redial button
Redials the last 
number called, or 
press to enter a 
pause in a stored 
number.
Secrecy
Press to mute the 
call so your caller 
cannot hear you.
Charging contacts
Aerial
Can be extended.
Volume control 
buttons
Adjusts the handset 
ringer and earpiece 
speech volume.
Channel button
Selects an alternative radio frequency 
if 
interference occurs 
during a call.
Keypad
Recall button
For use with a 
switchboard/PBX 
and BT Select 
Services.
1471 button
Lets you hear the 
telephone number 
of the last person 
who called.
Setting up
Follow these steps to get your Quartet 1000 additional handset ready for use.
Like all cordless phones, your Quartet 1000 
additional handset will need charging for 24 
hours before use.
1 Plug the power cable into the charging unit
Plug the power cable into the socket located on 
the bottom of the charging unit, then feed the 
cable through the channel.
If you experience any problems then please call 
the Quartet Helpline on 
0845 769 7146
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2 Connect the power supply unit into a
convenient mains socket
3 Place the handset on the charging unit
Make sure the red CHARGING light at the front 
of the charging unit comes on.
4 Leave the handset to charge for 24 hours
When fully charged and in good condition, the 
handset will provide up to 7 hours talktime or 
72 hours standby.
If the handset battery is running low, the IN 
USE/BATTERY LOW light will flash every 
10–15 seconds.
If you are making a call and the handset 
battery is running low you will hear a warning 
tone every 10–15 seconds.
Registering your handset
You must register your Quartet additional handset before it can be used with your Quartet base 
unit. Make sure that each additional handset is 
registered with a different number (2, 3 or 4) so 
it can be identified from other additional handsets, see page 3.
The Quartet 1500 does not feature a PAGE 
button. When registering an additional handset 
to a base unit please use the base unit
INTERCOM button.
To register an additional handset
• Place the handset you wish to register on the 
base unit and then remove it.
• Press 
and hold the base unit PAGE button for  
5 seconds until both the POWER/IN USE light 
on the base unit and the IN USE/BATTERY 
LOW light on the handset begin to flash.
•
Release the PAGE button and press the TALK 
button on the handset.
• Your additional handset is registered 
automatically and you will hear a long 
confirmation beep and the IN USE light will 
stop flashing.
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To set the handset number
Each additional handset must be assigned an 
identity number (2, 3 or 4). Your Quartet 1100 or 
1500 handset is already registered as HANDSET 1. 
A Quartet additional handset is pre-set as HANDSET 2. However, further additional handsets can 
be numbered as they are added.
• Press the 
QUICKDIAL button.
• Press the 
SECRECY button.
• Enter the handset number between (2 and 4).
• Press the 
QUICKDIAL button. You will hear a 
beep confirming that the new number has been 
stored.
Check that your Quartet 1000 handset is 
registered correctly by pressing the 
TALK button
and listening for a dial tone. If you do not hear 
a dial tone your Quartet 1000 handset is either 
out of range of the base unit or it has not been 
registered properly, or the base unit line cord is 
not plugged in.
Make a note of the handset number by writing 
it on the quickdial label on the additional 
handset’s charger.
To erase a registration code
• Press the QUICKDIAL button
• Press the 
CHANNEL button.
• Press the 
✱
button 4 times.
• Press the 
QUICKDIAL button. You will hear a 
confirmation tone.
Your old registration code is now erased and 
you can re-register your Quartet 1000 handset 
following the procedure above.
To re-register an additional handset
Before re-registering, the old registration code 
must first be erased. If necessary you can 
re-register your Quartet 1000 handset by simply 
following the above procedures.
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The handset range is up to 250 metres from the 
base unit in ideal conditions. If you start to go 
out of range while using the phone, you will 
hear warning beeps. Move closer to the base 
unit. If you do not move back into range your 
call may be disconnected.
Your Quartet 1000 additional handset uses a 
compact aerial which can be pulled out to 
obtain the best signal and reception available.
Page button – Quartet 1100
The Quartet 1100 base unit features a PAGE button. When pressed, the base unit and all the 
handsets registered to that base unit will ring 
and the IN USE/BATTERY LOW light on the 
handset will flash. The 
PAGE button feature does 
not enable conversation between the base unit 
and handset.
To end a call
• Press the TALK button.
Or
• Replace the handset on the base unit.
Using your Quartet 
1000 Additional 
Handset
Your Quartet 1000 can be used with the Quartet 
1100 and Quartet 1500. Please refer to your main 
Quartet User Guide for a complete list of product 
features and operating instructions.
To make an external call
Press the buttons in the order shown:
• Lift the handset of f the base unit.
• Press the 
TALK button. The POWER/IN USE 
light on the base unit begins to flash and the 
IN USE light on the handset comes on.
• Listen for the dialling tone.
• Dial the number you want.
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