BT PROFESSIONAL CONFERENCE UNIT User Manual

This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to the emergency services.

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Fully compatible with the Conference Service

User

Guide

At a glance

Volume
up and down

Turns the speaker
volume up or down.
A beep will sound
when the maximum
or minimum
volumes are
reached.

Speaker

Keypad

Secrecy

Allows you to
talk to your
colleagues in
the same room
without the other
callers on the line
hearing you.

Join

For use with the
network service
Three Way Calling.
This will join all
three parties
together in an open
Three Way Call.

Recall

For use with
switchboards and
certain network
services such as
Three Way Calling
and Call Waiting.

Redial

Redials the last
number that you
called.

Microphone

On/Off

Press this button to
dial and hold an
audioconference.
Press again to end
your call.

In this guide

Ext. Mic.

You can attach an
extension
microphone, which is
available separately.
Please dial 0870 240
5522 for more
details.

Pulse/Tone

This setting depends
on the telephone
line switchboard that
the unit is connected
to. Most often, this
should be set to
tone.

Hi Lo Off

Changes the volume
of the ringer volume
from high to low
and then off.

Introduction 2

Unpacking 2

For your records 2

Installation 3

Using the Conferencing Unit 4

Opening an account 4

Making and ending calls 4

Secrecy 4

Volume 4

Redial 5

Recall 5

Join 5

CONTENTS

Help 6

General Information 7

Ext. Tel.

You can plug in
and use another
telephone in this
socket.

To Li n e

Connect the
telephone line cord
to this socket.

AC9V

Plug the mains
power cable in here.
Please note that the
Conference Unit will
not function without
mains power.

Technical Information 7

Index 8

Declaration of Conformity 9

1

Introduction

Your Conference Unit has been designed for
ease of use and to standards that ensure the
highest quality of digital handsfree two-way
audio performance.

We thank you for making the right choice
and expect that this product will give you
many years of quality service.

Please read the instructions carefully
before use and keep this User Guide for
future reference.

Unpacking your
Conference Unit

If anything is missing, please contact your
place of purchase immediately.

One Professional
Conference Unit

INTRODUCTION

One telephone
line cord

For your records

Date of purchase:

Place of purchase:

Serial number: (on the base of the unit)

BT Conferencing account number:

For guarantee purposes proof of purchase is
required, so please keep your receipt.

One mains
power cable

One user guide

One BT Conferencing
Registration Form

2

Installation

Plan the location

The sound quality of your audioconference
may be affected by the acoustics of the room
and any background noise. You may wish to
consider this when deciding where to place
your unit.

Place the product close enough to the
telephone and mains power sockets so that
the cables will reach. Please be careful and
ensure that trailing leads are not where
people may trip over them.

Make sure that the unit is at least 1 metre
away from other electrical products to avoid
interference and do not place on carpets or
other similar surfaces that absorb sound and
generate fibres.

During an audioconference people should
be seated no more than 3 metres from
the unit or 2 metres from the optional
extension microphone.

Connect the unit

Connect the telephone line

1

into the telephone line socket

Pulse/Tone switch

Almost all direct telephone lines in the UK
are tone dialling but if you are using the
Conference Unit behind a switchboard then
you may need to set this switch to PULSE.

This is how you check

Set the switch to the TONE

1

position and turn the unit on by
pressing the ON/OFF button on
the right hand side.

Remembering to use any

2

switchboard access digits that
may be required (usually 9), dial
a number that you know.

If you hear ringing or engaged

3

signal the switch is already in the
correct position. If the call is
unsuccessful, push the switch to
the PULSE position and try the
above test again.

Setting the ringer volume

INSTALLATION

Plug in the mains power cable

2

Plug in the mains power cable to the socket
labelled AC9V on the unit and then plug in
to the wall socket and switch on. The unit
will beep so that you know that power has
been connected.

This switch, found on the right hand side,
allows you to change the volume of the
incoming ringing or to turn the ringer off.
Please remember that with this switch in the
OFF position the unit will NOT ring for
incoming calls.

3

Using the Conferencing Unit

Opening a BT Conferencing
account

Opening a BT Conferencing account is easy
and FREE. There’s no obligation for you to
use your account once registered, but if you
do, you’ll soon realise the many time-saving
features, ease and simplicity of the service.

Please complete the enclosed registration
form and fax to BT on 0208 747 6565, post to
the address shown or call 0800 778877
quoting reference CONF 0001. BT will send
you a welcome pack with confirmation of your
Conference Account Number, which you’ll
need each time you book a conference call.

Conference calls

Making a conference call

Press the ON/OFF button.

USING THE UNIT

You will hear the dial tone and a
red indicator light will light.

Dial the number using the
keypad. If you are connected
behind a switchboard, please
remember to dial any access
digits required (usually 9).

To use secrecy

Press SECRECY, the red
indicator light will flash and the
other callers on the line will not
be able to hear you.

Press SECRECY again, the red
indicator light will go out and the
other callers on the line will be
able to hear you again.

To adjust the loudspeaker volume

During a conference call you may
wish to increase or decrease the
volume. To increase the volume,
press the button with the up arrow,
and to decrease the volume, press
the button with the down arrow.

Please note:

When you reach the maximum or
minimum volume positions the unit will
beep three times. This beep can be quite
loud on the telephone line so you should
advise the other callers on the line first.

To redial a number

When the person you have dialled
answers, the unit is automatically
in two-way digital handsfree and
your conference call can begin.

To end a conference call

Just press the ON/OFF button
again. The red indicator light will
go out.
Just press the ON/OFF button.

To receive a conference call

The call will be answered and the
red indicator will light.

4

Press REDIAL and the last
number that you called will be
redialled.

Please note:

The redial feature may not work behind
some switchboard types. This is because
the switchboard may require a pause
between digits.

Recall

Join

Press RECALL if you are connected behind a
switchboard and wish to transfer or put a call
on hold. (Please refer to your Switchboard
User Guide). If you are connected to a direct
line you can use RECALL with services such
as Call Waiting and Three Way Calling.

With the PULSE/TONE switch set to TONE,
the unit will generate a Timed Break Recall
(TBR) of approximately 100 milliseconds.
You can set the PULSE/TONE switch to
PULSE for an Earth Recall.

Making a call using an
additional telephone

You can also make a call with an additional
phone plugged into the EXT. TEL. Socket on
the Conference Unit.

For use with the network service Three Way
Calling. This will join all three parties
together in an open Three Way Call. To use
the JOIN button on your conference unit you
must first check with your telephony
provider that this service is available on your
line. If it is then these are the steps to set up
a Three Way Conference call with this Unit.

To use the join button

Press ON/OFF, the red
indicator will light and you will
hear dial tone.

Dial the number of the first
person you wish to speak to using
the keypad.

Once connected to the first person,
advise them that you are setting up
a Three Way Conference call and
ask them to hold the line whilst
you set up the call.

Press RECALL.
Wait for dial tone.

USING THE UNIT

Make a call with the telephone in the normal
way and then when you are ready to transfer
this call to the Conference Unit, press
ON/OFF on the Conference unit and then
hang up the telephone. The call will be
transferred and the red indicator light will
be on.

Please note:

You need to hang up the telephone or a
loud whistling noise (known as feedback)
will be heard.

Dial the number of the second
person using the keypad.

(If this person is not available, press
RECALL to continue your first call).

Press JOIN and this will join all
three parties together to start an
open Three Way Conference call.

To end the call. Press the
ON/OFF button and the red
indicator light will go out.

Please note:

If you decide to leave the call,the other two
callers will not be able to continue talking

to each other.

5

Help

Problem Solution

The conference unit Check that the ringer switch is not set to OFF.
does not ring

There is no dial tone Check that the telephone line and mains power are

HELP

The RECALL button does Check that the PULSE/TONE switch is on the right
not work setting for your line. Please refer to page 3.

Check that no other phones on the same line have been
left ‘off the hook’

Do you have too many phones connected? The
Conference Unit has a Ringer Equivalence Number or
‘REN’ of 1. Please check the other phones on the line.
They must not add up to more than a total REN of 4.

If connected to a switchboard, please check that your
switchboard supports analogue telephone operation.

Check that the telephone line and mains power are
connected properly to the Unit and the wall sockets.

connected properly to the Unit and the wall sockets.

Check the telephone line by replacing the Conference
Unit with a known working phone.

The JOIN button does Check with the telephony provider that Three Way
not work Calling is active on your line and then follow the steps

on page 5.

The ON/OFF and Check that the telephone line and mains power are
SECRECY indicator lights connected properly to the Unit and the wall sockets.
do not light

Check that you have pressed the ON/OFF button and
the SECRECY button during a call.

Helpline

If you are still experiencing difficulty, please call the Helpline on 0911 023 5014*.

Lines are open: 9.00am – 6.30pm, Monday to Friday and

9.00am – 5.00pm, Saturday.

* Calls to this number are charged at 12 pence for the initial connection
and then at local call rate thereafter.

6

General information

Guarantee

Your Professional Audioconference Unit is
guaranteed for a period of 12 months from
the date of purchase.

The conditions of this guarantee are:

• The guarantee shall only apply to defects
that occur within the 12 month guarantee
period.

• Proof of purchase is provided.

• The equipment is returned as instructed
by the Helpline, please refer to page 6.

• This guarantee does not cover any faults
or defects caused by accidents, misuse,
fair wear and tear, neglect, tampering
with the equipment, or any attempt at
adjustment or repair other than through
approved agents.

• This guarantee does not affect your
statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using this unit,
please read the Help section on page 6 and
then call the Helpline on
(Calls to this number are charged at
12 pence for the initial connection and then
at local call rate thereafter).

0911 023 5014.

Technical information

How many phones can you have on the line?

All items of equipment have a Ringer
Equivalence Number (REN) which is used
to calculate the number of items that may be
connected to any one telephone line.

The Professional Conference Unit has a
REN of 1.

A total REN of 4 is allowed per telephone
line. (For example: if the Conference Unit is
used in conjunction with three phones on
the same line, each with a REN of 1, then
the total REN = 4).

This product is intended for use within the
UK for connection to the public telephone
network and compatible switchboards.

It should be used in conjunction with the
A30980BC mains adaptor supplied.

Switchboard compatibility

Generally this Conference Unit may be
connected to switchboards which support
either tone signalling (Timed Break Recall)
or pulse dialling (Earth Recall). In the event
of any difficulties please consult your
switchboard service provider.

GENERAL INFORMATION

7

Index

INDEX

Additional Telephone, Using an 5

Adjusting the loudspeaker volume 4

At a glance Inside cover

BT Conferencing account, Opening a 4

Conference calls 4

- Making a conference call 4

- To end a conference call 4

- To receive a conference call 4

Connect the unit 3

Guarantee 7

Help 6

Helpline 6

In this guide 1

Introduction 2

Join 5

Plan the location 3

Pulse/Tone switch 3

Records, For your 2

Redial 4

Recall 5

Setting the ringer volume 3

Secrecy 4

Technical Information 7

Unpacking your Conference Unit 2

8

Declaration of Conformity

EC Declaration of Conformity

We: TMX Group Ltd.

Declare under our sole responsibility that the following product(s):

Is (are) in conformity with the following relevant harmonised standards:

Following the provisions of Council Directive 1999/5/EC on radio
equipment and telecommunications terminal equipment and the mutual
recognition of their conformity.

Name: Peter Richardson

Warford Hall
Merr ymans Lane
Great Warford
Alderley Edge
Cheshire
SK9 7TP

Model:
Professional Conference Unit

EN60950:1992
Incorporating amendments
1,2,3,4 & 11

EN50082-1:1992

EN55022:1998

Position: Chairman

Signature:

Date: 15 October 2001

On behalf of First Technology International Co Ltd

9

TMX Group Ltd
Warford Hall
Merrymans Lane
Great Warford
Alderley Edge
Cheshire
SK9 7TP

Issue Number: 1, 2001