BT PARAGON 510 User Manual

BT Paragon 510

User Guide

Section

Welcome…

to your BT Paragon 510
corded digital telephone

Directory lets you store up to 200 names and numbers for

•

easy dialling.

Copy the whole directory or individual entries to and from

•

your mobile phone SIM card.

Send and receive SMS text messages.

•

Caller Display lets you see who’s calling and your phone stores

•

details of the last 30 callers in a Calls list.

Handsfree – make and receive calls using the

•

built-in loudspeaker.

Calendar and alarm.

•

1 Requires subscription to a Caller Display Service and you must not withhold

your telephone number. A quarterly fee maybe payable.

2 Requires subscription to a Caller Display Service. A quarterly fee maybe payable.

1

2

Section

This User Guide provides you with all the
information you need to get the most from
your phone.

You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do.

Just follow the simple instructions on the
next few pages.

Need help?

If you have any problems setting up or using your
BT Paragon 510, contact the Helpline on 0800 218 2182*
or email [e-mail]. Our dedicated
advisors are more likely to be able to help you than the
retailer where you made your purchase.

Alternatively, you may find the answer in the ‘Help’ section at
the back of this guide. Additional answers to Frequently Asked
Questions are also available from www.bt.com/producthelp

* Calls made from within the UK mainland network are free.

Mobile and International call costs may vary.

Got everything?

• BT Paragon 510
corded telephone

• Mains power adaptor
(Item code: 039953)

• Telephone line cord

• Desk mounting plinth

IMPORTANT

Only use the telephone
line cord supplied.

IMPORTANT

If you select a polyphonic
ringtone the tune will
continue to play for a few
seconds once the handset
is lifted. This is normal.

4

In this guide

4

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting to know your phone

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Main display icons . . . . . . . . . . . . . . . . . . . . . 11

Navigating the menu . . . . . . . . . . . . . . . . . . . 11

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using your phone

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Dial a number. . . . . . . . . . . . . . . . . . . . . . . . . 13

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 13

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Delete a redial number . . . . . . . . . . . . . . . . . 15

Save a redial number to the directory . . . . . 16

Delete all redial numbers . . . . . . . . . . . . . . . . 16

If the mains power fails . . . . . . . . . . . . . . . . . 16

Phonebook

Open the phonebook. . . . . . . . . . . . . . . . . . . 17

Character map . . . . . . . . . . . . . . . . . . . . . . . . 17

New phonebook entry . . . . . . . . . . . . . . . . . . 17

Dial from the phonebook . . . . . . . . . . . . . . . 18

View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 18

Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 19

Delete the entire phonebook . . . . . . . . . . . . 19

Copy SIM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Copy phonebook entries to/from SIM card . 20

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Caller Display

View the calls list . . . . . . . . . . . . . . . . . . . . . . 22

Dial from the calls list. . . . . . . . . . . . . . . . . . . 22

Save a number to the phonebook. . . . . . . . . 23

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23

Delete the entire calls list . . . . . . . . . . . . . . . 24

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

5In this guide

BT Calling Features

BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 25

BT Directory Enquiries . . . . . . . . . . . . . . . . . . 25

Call Divert on/off . . . . . . . . . . . . . . . . . . . . . . 26

Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Waiting on/off . . . . . . . . . . . . . . . . . . . . . 26

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 27

Store/edit Calling Feature numbers . . . . . . . 27

SMS text messages

Subscribe to SMS service . . . . . . . . . . . . . . . 28

Cost of fixed line service . . . . . . . . . . . . . . . . 28

Send an SMS text message . . . . . . . . . . . . . . 28

Receiving a call while writing a text . . . . . . . 30

Entering text. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Writing tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SMS templates . . . . . . . . . . . . . . . . . . . . . . . . 32

Edit SMS template . . . . . . . . . . . . . . . . . . . . . 32

Delete SMS template . . . . . . . . . . . . . . . . . . . 33

Read, edit and send draft SMS messages . . 33

Reading SMS text messages . . . . . . . . . . . . . 34

SMS alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SMS Service Centre numbers. . . . . . . . . . . . . 35

Adding or changing

SMS Service Centre numbers. . . . . . . . . . . . . 36

Select a Send Service Centre number . . . . . . 36

Set auto delete for texts . . . . . . . . . . . . . . . . 37

Other features

Set an appointment reminder . . . . . . . . . . . . 38

Delete an appointment . . . . . . . . . . . . . . . . . 39

Set alarm clock . . . . . . . . . . . . . . . . . . . . . . . . 40

Settings

Set date and time . . . . . . . . . . . . . . . . . . . . . . 41

Set ringtone and ringer volume . . . . . . . . . . 41

Switch keypad tones on/off. . . . . . . . . . . . . . 42

Switch text alert on/off . . . . . . . . . . . . . . . . . 42

Adjust display contrast and backlight. . . . . . 43

Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Store an access code (Auto prefix) . . . . . . . . 44

Reset your phone. . . . . . . . . . . . . . . . . . . . . . 45

Default settings . . . . . . . . . . . . . . . . . . . . . . . 45

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

6 In this guide

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 49

Product disposal instructions . . . . . . . . . . . . 49

Connecting to a switchboard. . . . . . . . . . . . . 50

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 50

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

How many telephones can you have? . . . . . 51

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Getting started

7

Location

You need to place your BT Paragon 510 close enough to a mains
power and telephone socket so that the cables will reach.

Setting up

1. Attach the desk mounting plinth.

Cord channel for line cord

Cord channel for power supply cord

2. Connect the longer straight end of the curly handset cord into
the base. Connect the other end of the cord to the handset.

3. Plug the mains power adaptor into the power socket on the
underside of the base. Plug the other end into the mains
socket and switch the power on. The display lights up.

WARNING

Do not place your BT Paragon 510 in
the bathroom or other humid areas.

IMPORTANT

The BT Paragon 510 will still be able
to take and receive calls during
power failure as long as the
telephone line cord is still plugged in.
Full functionality will of course
be limited.

Using your B
Broadband line?

If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on a
Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.

Additional BT ADSL microfilters can be
purchased from www.shop.bt.com

from switching their hearing aid to the
middle T position and holding the
earpiece up to the aid not their ear

If you experience poor speech quality
or interference, make sure the product
is not locat
electrical appliances.

T Paragon 510 on a

Hearing aid wearers may benefit

.

ed too close to other

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

8 Getting started

4. Connect the telephone line cord to the base of the BT Paragon
510 corded telephone and plug the other end into the wall
socket.

Power socket

Telephone
line socket

5. Press the line cables into the grooves on the base of the phone
so that the phone can lie flat.

Providing you have subscribed to your network’s Caller Display
service, the day and time is automatically set when you
receive your first incoming call.

However, you can also set the date and time manually, see page 41.

Your Paragon 510 is now ready for use.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Getting to know your phone

Buttons

Display

Shows the status of
your phone.

Calls indicator

Indicates incoming
calls or new calls in
the calls list, p22.

Menu

Opens the menu, p11.
Selects on-screen
options.

Messages

Indicates new
text messages.

Options

Selects the option
displayed on-screen.

9

Talk/Handsfree

Press to make a call, p13.
Handsfree calling, p13.

Headset calling, p14.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Navigation

Scroll through menu options,
adjust the volume during calls, p14.

Open the Appointments calendar dur ing a call , p38.

Moves the cursor when entering text.

End Call

o end a call.

Press t
Also lets you exit from
the menu.

10 Getting to know your phone

Buttons

BT

Press to access a range of
BT Calling Features, p25.

R (Recall)

For use with switchboards

tain network services.

and cer

(1) (2) (3)

2 Touch memor
Use in conjunction with
phonebook button to
quick dial 3 of your contacts,
see page 43 for more details.

y buttons.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

*

ch between upper and

Swit
lower case letters when
entering text, p17.

Press and hold f
to turn ringer on/off.

or 5 seconds

O

Press and hold t
Pause, p17.

o insert a

Phonebook

Opens the 200 entry
phonebook menu, p17.

SIM reader

Insert a SIM card for
copying entries to and
from the phonebook.

Tex t

Opens the SMS tex
p28.

t menu,

Display icons & menu navigation

Main display icons

11

Ringer off

Alarm on

On-hook,
Off hook
Handsfree

Navigating the menu

Your BT Paragon 510 has an easy menu system.

1. Press

2. Scroll or to the option you want.

3. Press the

Menu to open the main menu or press the individual feature button e.g. to open a

specific menu.

OK option button to select the feature displayed or press the Back option button to

return to the previous level.

Exit menu

If you want to exit a menu or the directory, either press to return to standby or press the

Back option button until the standby screen appears.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

New text messages

New calls received

12 Menu map

Menu map

Settings

Date/Time

Sounds

Display

Speed dial

Dial mode

Auto Prefix
(PBX access)

Default reset

The following menus can be accessed by pressing the relevant button:

Phonebook

New entry

Show details

Delete entry

Edit entry

SIM copy

Delete all

Calls list

Show details

Save entry

Delete entry

Delete all

Text messages

Write message

Inbox

Drafts

Outbox

Templates

Text settings

Appointments

Appointment 1-5

Edit

Delete

Alarm

Mon to Fri/Daily/Off

Time

Ringtone

BT Calling Features

Helpdesk

Directory enquiries

Divert on

Divert off

Check divert

Call waiting on

Call waiting off

Check call waiting

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Using your phone

Making calls

13

Dial a number

1. Lift the handset and dial the number.

Preparatory dialling

1. Enter the number first. If you make a mistake, press the Clear
option button.

2. Lift handset to dial.

End a call

1. Replace handset.

Handsfree

1. Press . The display shows and you can hear the dial
tone. Dial the number.

2. Press again to end the call.

If you experience any problems, please call the Helpline on

0800 218 2182* or email [e-mail]

Call timer

Your phone automatically times the
duration of every external call.

The time is shown on the display
during the call and for a few seconds
after the call has ended.

ee lets you talk to your caller

Handsfr
without holding the handset. It also
enables other people in the room to
listen to both sides of your
conversation.

To switch a handsfree call to the
handset, lift the handset.

14 Using your phone

You can use a headset with your
BT Paragon 510. A headset is not
supplied with the product.

When using the headset, you can
switch to using the handsfree
loudspeaker by simply pressing
the button.

Headset

1. Plug the headset into the socket.

2. Press the button twice to answer a call or get a dial
tone if dialling out. Press the button to end your call.

Switch a call from headset to handset.

1. During a call via the headset, lift the handset. The call is
automatically switched to the handset.

2. Press to switch the call between the headset and
the handset.

3. Replace the handset to end the call or press .

Volume

1. During a call, press or to increase or decrease the
call volume.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

15Using your phone

Secrecy

1. During a call, press the Secrecy option button.
Display shows

2. Press

OFF to resume your call.

SECRECY ON

. Your caller cannot hear you.

Redial

You can redial any of the last five numbers.

1. Press the
is displayed.

2. Scroll or to the number you want.

3. Lift the handset or press to dial.

Delete a redial number

1. Press the Redial option button. Scroll or to the
number you want.

2. Press the
highlighted.

3. Press
until you return to standby.

Redial option button. The last number dialled

Options option button.

DELETE ENTRY

is

OK. The number is deleted. Press the Back option button

When on a call, you can talk to
someone in the same room without
your caller hearing.

When in ‘call’ and ‘secrecy’ mode,
please note that no other features such
as ‘appointments’ or ‘phonebook’ can
be accessed.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

16 Using your phone

Save a redial number to the directory

1. Press the Redial option button. Scroll or to the
number you want.

2. Press the

OK.

Press

Options button and scroll to

SAVE NUMBER

3. Enter the NAME (see Entering names page 17).

4. If necessary scroll to edit the NUMBER then press

SAVED

is displayed. Press the Back option button until you

return to standby.

Delete all redial numbers

1. Press the Redial option button. The last number dialled
is displayed.

2. Press the

ALL

3. Press

Options option button then scroll to

and press OK.

DELETE ALL ENTRIES?

DELETE

is displayed.

Ye s to confirm or No to cancel. Press the Back option

button until you return to standby.

.

Save.

If the mains power fails your
phonebook entries will remain stored.

If the mains power fails

If your BT Paragon 510 loses mains power or if it is unplugged,
you are still able to make and receive calls including 999 and
112 calls to emergency services.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Phonebook

17

Open the phonebook

1. Press . Stored entries are displayed alphabetically.

Character map

- . ! : 1
A B C ( 2
D E F ) 3
G H I $ 4
J K L / 5
M N O @ 6

P Q R S 7
T U V # 8
W X Y Z 9
Toggle Uppercase/

Lowercase
space
no function

New phonebook entry

1. Press then, press the Options option button. Display
shows

NEW ENTRY

. Press OK.

2. Use the keypad to enter the name and then the
telephone number.

3. Press the

4. To add another entry, press the

Save option button.

Options button or press Back

to return to standby.

You can store up to 200 names and
number in the phonebook. Names can
be up 14 characters long and numbers
up to 24 digits long.

Entering names

Use the keypad letters to enter names,
e.g. to store

TOM:

Press once to enter T.

Press three times to enter O.

Press once to enter M.

Writing tips

If you make a mistake, press Clear to
delete the last character or digit.

Press to insert a space.

Press to switch between lower
case and upper case letters.

Your phone is set to insert the first
letter of a name as an upper case
letter. The rest will be in lower case.

Insert a pause

You may need t
Paragon 510 is connected to a
switchboard. A Pause gives the

chboard time t

swit
before dialing the number.

When entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold until
appears in the display.

o do this if your BT

o get an outside line

P

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

18 Phonebook

When using the first few letters of a
name to search the phonebook you
may have a 1 – 2 second wait for the
number to appear.

Dial from the phonebook

1. Press then scroll or to the entry you want.

2. Alternatively, press then enter the first letter of the
name you want. E.g. for Emma, press twice to display
names beginning with E, then scroll to the name you want.

3. Lift the handset or press . The number is displayed
and dialled.

View an entry

1. Press and scroll to the entry you want then

Options.

press

2. Scroll to

SHOW DETAILS

and press OK. The name and

number are displayed.

3. Press

Back return to standby.

Edit an entry

1. Press and scroll to the entry you want then

Options.

press

2. Scroll to

Clear option button to delete unwanted characters and

the

EDIT ENTRY

and press OK, edit the name using

replace with the correct ones.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

3. Scroll to the number and edit it in the same way.

4. Press

1. Press and scroll to the entry you want then

2. Scroll to

3.

4. Press

1. Press then press Options.

2. Scroll to

3.

4. Press

Save. Press Back to return to standby.

Delete an entry

Options.

press

DELETE ENTRY

DELETE X?

Delete the entire phonebook

is displayed. Press Ye s to delete or No to cancel.

Back to return to standby.

DELETE ALL

DELETE ALL?

to cancel.

Back to return to standby.

is displayed. Press Ye s to delete or No

and press OK.

and press OK.

19Phonebook

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

20 Phonebook

If a copied name has more than 16
characters, your BT Paragon 510 will
store the first 16 characters only.

If the copied entry has more than 24
digits, your BT Paragon 510 will store
the first 24 digits only.

Copy SIM

Copy entries to and from compatible mobile phone SIM cards.
Copied entries are added to any existing entries that have
been stored. You can accept or reject each entry until your
directory is full.

Copy phonebook entries to or from a SIM card

1. Insert the SIM card into the SIM READER slot on the Paragon
510 corded telephone.

Insert SIM
card as shown
with gold chip
facing upwards.

2. Press then

3. Scroll to

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Option.

SIM COPY

and press OK.

21Phonebook

4. If the SIM you have inserted is PIN protected

SIM LOCKED!

will appear on your screen. You must return the SIM to your
mobile handset and remove the PIN* before you can copy the
SIM to your Paragon.

The screen displays

SIM TO PHONE

or

PHONE TO SIM

.

If copying to the SIM Card, scroll to highlight

PHONE TO SIM.

5. When SIM entries are displayed select which one you want
and press

Option. Screen shows

COPY ENTRY/COPY ALL

.

6. Press or if required to highlight the option you want
and press

OK. When viewing or selecting a name from the SIM

prior to copying to your Paragon, the names may not be in
alphabetical order.

COPIED

7. The screen confirms

8. Press

Back to return to standby.

.

Memory Full

If your phonebook memory becomes full, the display shows

MEMORY FULL!

All entries stored up until the memory

becomes full are kept in the phonebook.

If you have problems copying directory entries from your SIM
onto the Paragon 510 place the SIM back into your mobile
and confirm that the directory entries are stored on the SIM

Your Paragon may take up to 3
minutes to read your SIM card before
copying can begin. An hourglass icon
will appear on the screen during this
time, please be patient as the menu
will prompt you when it’s ready for
your next action.

*Please ensure you reinstate your
PIN to your SIM when you return it to
your mobile handset for regular use.

Sometimes the mobile handset
directory entries will appear differently
when they are copied to the SIM, with
the name being appended with a
number, e.g.Tom1.

If handset directory is empty, the
screen only shows

If no SIM card is inserted
is displayed on the screen.

WARNING

While copying international format
numbers (prefixed by + or 00) from
SIM, please make sure after SIM copy
that entries stored in your Paragon are
in the current format. You may have to
manually edit the copied local,
national and international numbers

e you can use them to make calls.

befor

SIM TO PHONE.

and not within the mobile handset directory. If this is not the
case then you will need to copy the entries from your mobile
handset directory onto the SIM. Refer to your mobile user
guide for details.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

INSERT SIM

Caller Display

22

IMPORTANT

To use Caller Display you must first
subscribe to your network provider’s
Caller Display service.

For more details on BT’s Calling
Features, call BT free on 0800 800

150.

When you have missed calls, the
missed calls LED flashes and the screen
tells you there are new calls in the Calls
list. If the same number rings you
more than once, each call is s
the calls list.

Calls displayed as International,
Withheld and Unavailable are not
stored in the Calls List as no phone
number is provided from the caller’s
network.

Calls list

The Calls list contains the telephone

s of your last 30 callers.

number

Whether you take a call or not, the
caller’s details are stored in the Calls
list. You can display, scroll through,
dial and copy numbers in the list.

If a call is received when the Calls list is
full, then the oldest entry will be
deleted automatically.

New calls indicator

Displayed next to each new call.

tored in

If you subscribe to a Caller Display service, your handset shows
who is calling (provided the number is not withheld,
unavailable or is an international call).

If you have stored a name to go with the number in your
handset directory, the name will be displayed instead.

View the Calls list

1. Press .

Or

Press the
Press

Menu option button and scroll to

OK.

CALLS LIST

2. Display shows details of calls. Scroll or through the list.

3. Press the

Options button.

SHOW DETAILS

is highlighted. Press

OK to view further information including the date and time of

the call.

4. Press

Back to return to standby.

Dial from the Calls list

1. Press .

Or

Press the

OK.

Press

Menu option button and scroll to

CALLS LIST

.

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

23Caller Display

2. Scroll or to the name or number you want.

3. Lift the handset or press to dial.

Save a number to the phonebook

1. Press .

Or

Press the
Press

Menu option button and scroll to

OK.

CALLS LIST

2. Scroll or through the list to the entry you want.

3. Press

Options, scroll to

4. Enter the name, then press

5. Press

Back to return to standby.

SAVE ENTRY

Save.

and press OK.

Delete an entry

1. Press .

Or

Press the
Press

OK.

Menu option button and scroll to

CALLS LIST

If you manually dial a number and add
an 'auto prefix' such as '9', the number
will appear in the calls list with a '9' at
the start. If you then try to save this
number from the calls list to your
directory, and you also have the 'auto
prefix' function set to '9' on your
Paragon then the number you have
saved would have two 9's at the front
when next dialled.

To avoid this, you should edit any such
numbers in the calls lis

.

'9' that you had manually added when
initially dialling the number.

.

t to remove the

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

24 Caller Display

2. Scroll or through the list to the entry you want.

3. Press

4. Press

Options, scroll to

Back to return to standby.

DELETE ENTRY

and press OK.

Delete the entire Calls list

1. Press .

Or

Press the
Press

2. Press

3. Press

4. Press

Menu option button and scroll to

OK.

Option, then scroll to

DELETE ALL

Yes to confirm or No to cancel.

Back to return to standby.

CALLS LIST

and press OK.

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

BT Calling Features

25

By pressing the button your BT Paragon 510 gives you
easy access to a range of pre-stored BT Calling Features.

These are:

1571.

•

BT Helpdesk.

•

BT Dir. Enquiries.

•

Call Divert On.

•

Call Divert Off.

•

BT 1571

1. Press
1571 will be automatically dialled.

BT Helpdesk

1. Press

Lift the handset or press . The BT Helpdesk for this

2.
product will be automatically dialled.

BT Directory Enquiries

1. Press then scroll to

2. Lift the handset or press .

If you experience any problems, please call the Helpline on

1571

is displayed, lift the handset or press .

.

then scroll to

Check Divert.

•

Call Waiting On.

•

Call Waiting Off.

•

Check Call Wait.

•

BT HELPDESK

.

DIR ENQUIRIES

.

0800 218 2182* or email [e-mail]

The BT Calling Features works in
exactly the same way as the main
name and number directory and can
store up to 10 entries.

If you prefer, you can delete the
pre-stored entries and replace them
with your own numbers. New stored
numbers are added to the end of
the list.

26 BT Calling Features

Call Diversion services may allow other
divert options. Check with your
network provider for details.

For further information, see the BT
Calling Features User Guide supplied
when you subscribe to the services of
your choice.

Call Waiting lets you know if another
person is trying to contact you whilst
on a call. If a second caller rings you
will hear a beep in the handset.
Providing you have Caller Display, the
screen will show the caller’s details.

If you are not connected to the BT
network, some of these services may
not be available. Please contact your
Network Provider.

Call Divert on/off

When switched on you can divert all incoming calls to another
number of your choice.

1. Press then scroll to

CALL DIVERT OFF

.

CALL DIVERT ON

or

2. Lift the handset or press to dial and follow the spoken
instructions.

Check Divert

1. Press then scroll to

CHECK DIVERT

.

2. Lift the handset or press to dial and listen to the
status of your Call Divert.

Call Waiting on/off

1. Press then scroll to

CALL WAITING OFF

.

CALL WAITING ON

or

2. Lift the handset or press to dial and listen for
confirmation of your instructions.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Check Call Waiting

1. Press then scroll to

CHECK CALL WAITING

2. Lift the handset or press to dial and listen for
confirmation to hear the status of your Call Waiting.

Store / edit Calling Feature numbers

1. Press then scroll to

2. Press

Options.

Scroll or and press

NEW ENTRY

SHOW DETAILS

DELETE ENTRY

EDIT ENTRY

DELETE ALL

3. Press

– to enter a new number and name

– to see number details.

– to delete the entry selected

– to change the existing entry

– to delete all entries in the BT Calling Features list.

Back to return to standby.

EMPTY

or the entry you want.

OK to select:

27BT Calling Features

.

There are two empty slots so you can
use the BT button to store and dial
your own preferred numbers.

You can also edit the existing Calling
Feature numbers.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

SMS Text messaging

28

SMS stands for Short
Messaging Service.

IMPORTANT

You must subscribe to your Network
Provider’s Caller Display service so that
you can use SMS text messaging. A
quarterly fee may be payable, please
contact your network provider for
more details.

When you are using SMS text
messaging you must not withhold your
telephone number or the service will
not allow you to connect.

You may also send messages to
landline phones that are NOT SMS
compatible. Messages to non­compatible lines will be connected to
voice text and delivered in spoken
words to the telephone as a call.
Please note that the conversion can

anslate common abbreviations and

tr

c, but to ensure maximum

smileys et
clarity of message delivery,
abbreviations etc should be used
sparingly.

Cost of the fixed line service

There is no subscription charge (other
than the subscription to Caller
Display). Visit the BT.com website
(www.bt.com) to find out how much it
costs to send a text message (depends
upon your call package).

Welcome to the BT Text Service on your BT Paragon 510.

The SMS service is provided by BT.

Your BT Paragon 510 can send and receive messages to any
mobile phone from participating mobile networks and
compatible landline telephones in the UK.

The fixed line SMS service is provided under BT’s terms and
conditions for telephone service. These can be found by
visiting the BT.com website at:
http://www.bt.com/terms

Subscribe to the SMS service

When you send your first SMS text message from your BT
Paragon 510 you will automatically be registered for the
service.

On receipt of your first SMS through the service, the sys
will send you a welcome SMS message back.

You may also register by sending the word ‘Register’ to 00000
upon which you will receive a confirmation message.

Send an SMS text message

1. Press ,

WRITE MESSAGES

is displayed, press OK.

2. Use the keypad to write your message then press
option button.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

tem

Options

3. You can now scroll or to choose between:

SEND TO

the
scroll to the entry you want. Now press
displayed, press

SAVE MESSAGE

– press OK and either enter the number you want or

Search option button to display your phonebook then

OK.

NUMBER

is

Send.

– press OK to save a text in the Drafts

messages box for sending later.

INSERT SYMBOL

– press OK to display the choice of symbols.

Scroll , , or to the symbol you want and press the

Use option button. The symbol is added to your text at the

cursor.

TEMPLATE

– these are pre-stored messages. Press OK and

scroll or to the template phrase you want and press

Use option button. The template is added to your text at

the
the cursor.

4. When sending a message the display shows
then, if the message is sent successfully,

SENDING MSG

MSG SENT

. The
message is also automatically stored in your Outbox which
holds up to the last five messages sent.

If there is a problem after 3 attempts, the display shows

MSG NOT SENT

The message is stored in your Outbox and

marked as not sent. The phone returns to the SMS text menu.

, and

Your Paragon can send and receive
messages up to 160 characters. If a
message greater then 160 characters is
received the last 3 characters will show
as *** to illustrate that the end of the
message had not been received.

A Failed message will appear in the
outbox with a ‘!’ between the time
and date.

29SMS Text messaging

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

30 SMS Text messaging

Receiving a call while writing a text

1. If you are writing a text and you receive a call, the text is
automatically stored in the Drafts folder.

2. After the call, press ,
press

OK and scroll to

If necessary, scroll to your message then press
now continue writing your message. Press

WRITE MESSAGE

DRAFTS

. Press OK.

is highlighted,

Edit. You can

Options to send,

save or delete your message.

Sent messages are stored in the Outbox

Your BT Paragon 510 outbox holds a copy of sent messages.
When full, the newest message replaces the oldest.

Saved messages are stored in the Drafts folder

If you want to save a message to complete and/or send later
you can store it in the drafts folder. When full, the newest
message replaces the oldest.

The inbox, outbox and drafts folders can hold up to a
combined total of 25 text messages.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Entering text

You can enter a word by pressing each letter button a number
of times to display the character you want on the screen.

To write the word “Hello”, press:

Special characters

When writing texts the and buttons let you add
punctuation.

The button allows you to toggle between upper, lower,
sentence and number case.

31SMS Text messaging

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

32 SMS Text messaging

To use a template, see Send an SMS
text message, page 28-29.

SMS templates

Use a template to add pre-set
statements to make your texts easier
to write.

The templates are:

• Happy Birthday!

• I’ll be there soon

• I’ll call you at 7pm

• Please call me at 7pm

• What time will you be available?

When you delete a template, it is
shown on the screen as

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

EMPTY.

Writing tips

If you make a mistake, press Clear to delete the last character
or digit to the left of the cursor.

1. Press or to move the cursor.

2. Press once to insert a space.

3. Press to switch between upper and lower case characters.

The cursor automatically moves on to the next space after a
couple of seconds.

SMS Character map

1 . , - ? ! \ @ : ; / ( )
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7

T U V 8
W X Y Z 9
space # *
Toggle Upper, lower, sentence

case and numbers:
Abc, ABC, abc, 123

space 0

Edit SMS templates

You can overwrite the existing templates with your own
messages, up to 28 characters long.

1. Press , and scroll to

TEMPLATES

and press OK.

2. The available templates are displayed. Scroll to the template
you want and press

3.

EDIT TEMPLATE

Options.

is highlighted, press OK. Press Clear to delete
characters then enter your own template and press OK. You
can now insert the new template into any text message.

Delete SMS templates

1. Press and scroll to

2. The available templates are displayed. Scroll to the template
you want and press

3. Scroll to

TEMPLATE?

to cancel.

Read, edit and send draft SMS messages

If you have saved a message you have written for sending
later, you can view, edit and send it from the Draft
Messages box.

1. Press and scroll to
The date and time of the latest draft message is displayed.
If necessary, scroll or to the message you want and
press

2. The message is displayed. Edit the message or press

3. You can now choose between:

SEND TO

press
you want. Now press

DELETE TEMPLATE

is highlighted. Press Ye s to confirm or No

Edit.

– press OK and either enter the number you want or

Search to display your Directory then scroll to the entry

Options.

OK.

NUMBER

TEMPLATES

DRAFTS

and press OK.

and press OK.

. Press OK.

is displayed, press Send.

DELETE

Options.

33SMS Text messaging

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

34 SMS Text messaging

You will not be able to receive text
messages until you have first sent a
message. The fir
registers you with the text service.

Text capacity

Your BT Paragon 510 can store up to
25 text messages in total in the inbox,
outbox and drafts folders.

Text memory full

The display shows MEMORY

FULL. Your Inbox is full with unread

messages.

You must read and delete text
messages from your Inbox before new
texts can be received.

st sent message

SAVE MESSAGE

– press OK to save a text in the Draft messages

box for sending later.

DELETE

– press OK to delete the message.

DELETE ALL

– press OK then Yes to confirm or No to cancel.

Reading SMS text messages

1. When you receive a new text message the display shows

TEXT X NEW
TEXT X NEW

. If necessary scroll or to highlight

and press OK.

INBOX

, is highlighted, press OK

again.

Alternatively, open the inbox by pressing scroll

INBOX

to

2. Scroll or to the message you want and press

and press OK.

Read.

3. Scroll or to read through the message. You can now

Options to:

press

DELETE

– deletes the current message.

REPLY

– write and send a reply.

FORWARD

CALL NUMBER

SAVE NUMBER

– forward the message to another number.

– ring the number.

– save number to the directory (if the number is

already stored, this option is not displayed).

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

35SMS Text messaging

DELETE ALL

– delete all messages in the Inbox.

4. Follow the on-screen prompts to save, write, send or delete the
messages. Or press to return to the previous menu level.

SMS alert

The default setting is On. You can switch this off.

1. Press

2. Scroll to

3. Scroll to

4. Press or to select

Menu, scroll to

SOUNDS

and press OK.

TEXT ALERT

SETTINGS

and press OK.

and press OK.

On or Off. Press Save.

SMS Service Centre numbers

To send and receive SMS text messages you need the
telephone number of your Network’s SMS Centre.

If you accidentally delete the

SEND or RECEIVE SMS Service

Centre numbers you will need to re-enter them in order for
your SMS Service to work. The SEND Service number should
always be entered and saved as Serv. Centre 1 in the Text
Settings menu and Receive as Ser. Centre 2.

The

SEND SMS Service number is: 1470P170940090.

RECEIVE SMS Service number is: 08005875290.

The

Your phone will beep when you receive
an SMS text message.

Using more than one SMS text enabled
telephone?

Only one SMS t
base unit (digital corded or cordless)
can be plugged into any one
telephone line.

If you do find you want to use two
base units and still receive written text
messages then you will need to
remove the RECEIVE service centre
number from one of the phones. This
will allow you to send text messages
from any SMS phone but text mesages
will only be received on one base unit.

ext enabled telephone

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

36 SMS Text messaging

Adding or changing SMS Service Centre numbers

1. Press , scroll to

2.

SERVICE CENTRES

Service Centre 1 contains the pre-set send number.

Service Centre 2 contains the pre-set receive number.

Service Centre 3,4 & 5 are available for other numbers.

3. Scroll to the Service Centre you want and press
necessary press
the new one. Press

Select a Send Service Centre number

If you enter additional Service Centre numbers, you can
choose which send Service centre you want to use. Your BT
Paragon 510 is pre-set to send using Service Centr
receive using Service Centre 2.

1. Press , scroll to

Clear to delete the current number and enter

SERVICE CENTRES

2. Scroll to

3. Scroll or to select the service centre you want and
press

All messages sent will go via the selected provider.

SEND SERVICE

OK.

TEXT SETTINGS

is highlighted. Press OK.

Save.

TEXT SETTINGS

is highlighted.

and press OK.

and press OK.

OK. If

e 1 and

and press OK.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Auto delete

With Auto delete set to
automatically replace old texts when the 25 message capacity
of the Outbox, Inbox and Drafts folders is full.

OFF

If set to
see the Memory Full message.

The default setting is On.

Set auto delete for texts

1. Press , scroll to

2. Scroll to

3. Scroll or to select

, you will need to delete texts manually when you

AUTO DELETE

ON,

new text messages will

TEXT SETTINGS

and press OK.

ON

or

OFF

.

and press OK.

37SMS Text messaging

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Other features

38

You can enter titles of appointments or
other events you want to be reminded
of, up to a maximum of 14 characters.

When the reminder is due, the phone
rings and the display shows the title of
your appointment or event.

The default ringtone will always be set
as Poly 1.

Appointments

Set an appointment reminder

1. Press .

OR

Press

Menu and scroll to
OK.

Press

2. The display highlights
scroll or to the appointment you want.

3. Press

4. Enter the title of the appointment.

5. Scroll to

6. Scroll to

7. Scroll to

8. Press

Options then OK.

TIME

and enter the time you want the reminder,

using the 24 hour format (e.g. 1430 = 2.30pm)

DATE

and enter the date of the reminder, using

the format DD/MM/YY.

RINGTONE

melody for the reminder.

Save to confirm.

APPOINTMENTS

APPOINTMENT 1

and press or to set the ringer

. If required,

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

The reminder alarm will ring using the ringtone you have set.

Clear to delete the appointment or Silence to switch off

Press
the alarm.

Delete an appointment

1. Press .

OR

Press

Menu and scroll to
OK.

Press

2. The display highlights

APPOINTMENTS

APPOINTMENT 1

.

. If required, scroll

or to the appointment you want.

3. Press

4. Press

Options, scroll to

Ye s to confirm or No to cancel.

DELETE

and press OK.

39Other features

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

40 Other features

Alarm clock

Set alarm clock

1. Press Menu and scroll to

2. Press or to select between

TIME

3. Scroll to
format, e.g.

4. If required, scroll to
the ringer melody you want for the alarm. The ringer melody is
defaulted to Poly 1.

5. Press

Save to confirm.

The alarm will ring using the ringtone you have set.

Clear to delete the appointment or Silence to switch off

Press
the alarm.

and enter the alarm time using the 24 hour

0730

= 7.30 am.

ALARM

OFF,MON-FRI,DAILY

RINGTONE

and press or to select

. Press OK.

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Settings

41

Date and time

Set date and time

1. Press Menu, scroll to

DATE/TIME

2.

is highlighted. Press OK.

3. Press or to switch between 12 and 24 hour format.

4. If required press and enter the time.

SETTINGS

and press OK.

Display the time in 12 or 24
hour format.

Set the current time and dates.

When selecting 12 or 24 hour format
please be aware that this only alters
the way the time is displayed on the
main screen. You will always have to
enter the time in the Date/Time
Settings menu using 24 hour format,
even if you have selected 12 hour for
the display format.

5. If required, press and enter the date using the format
DD/MM/YY.

6. Press

Save to confirm

Sounds

Set ringtone and ringer volume

1. Press Menu, scroll to

2. Scroll to

RINGTONE

3.

SOUNDS

is highlighted. Press OK. Press or to select the

ringtone. A sample of each ringtone is played.

4. Scroll to

VOLUME

A sample of the volume is played.

5. Press

OK to confirm.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

SETTINGS

and press OK.

. Press OK.

and press or to select the level.

Choose from 15 ringt
volume level from 1-5 and off.

ones. Choose the

42

Settings

When you press a button on the
keypad you hear a tone. You can

ch this tone on or off.

swit

When you receive a new text message
your BT Paragon 510 gives a beep.

Switch keypad tones on/off

1. Press Menu, scroll to

2. Scroll to

3. Scroll to

SOUNDS

TONES

. Press OK.

and press OK.

4. Press or to select

5. Press

Save to confirm.

Switch text alert tone on/off

1. Press Menu, scroll to

SOUNDS

2. Scroll to

3. Scroll to

. Press OK.

TEXT ALERT

4. Press or to select

5. Press

Save to confirm.

SETTINGS

ON

or

OFF

SETTINGS

and press OK.

ON

or

OFF

and press OK.

.

and press OK.

.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Settings

43

Display

Adjust display contrast and backlight

1. Press Menu, scroll to

2. Scroll to

CONTRAST

3.

DISPLAY

is highlighted. Press or to select the level.

SETTINGS

. Press OK.

and press OK.

The effect of the current level is displayed.

4. Scroll to

BACKLIGHT

5. Press or to select

6. Press

Save to confirm.

and press OK.

ON

or

OFF

.

Speed dial

1. Press Menu, scroll to

2. Scroll to

SPEED DIAL 1

3.

DIAL 2

SPEED DIAL

is highlighted. Press OK or scroll down to

or 3and press OK.

4. Enter the number you want to store and press
make a mistake, press

5. Press

Save to confirm.

SETTINGS

and press OK.

. Press OK.

Clear to delete digits.

SPEED

Save. If you

To allow for different lighting
conditions, you can: change the
contrast on the screen (there are 5
levels) and switch the backlight On
or Off.

You can store your own preferred

s in the speed dial buttons

number

, .

To dial, lift the handset, press and hold
the button, then scroll to select
speed dial 1, 2 or 3.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

44

Settings

You can set the dialling mode as
Tone/Timed Break, /Tone/Earth or
Pulse/Earth.

Tone is the default setting for the UK
you should only have to change this if
connected to a switchboard that
requires Pulse dialling.

If connected to a switchboard, you
may need to enter an access code (e.g.

9) before each number is dialled. Your
BT Paragon 510 can store an access
code which is automatically dialled
before each number.

If set to ON, Auto prefix will only apply
to numbers stored in your phonebook.
Any numbers dialled manually will not
be auto prefixed; this is because
internal numbers are unlikely to need
the prefix.

Dial mode

1. Press Menu, scroll to

2. Scroll to

DIAL MODE

3. Press or to select the setting you want.

4. Press

Save to confirm.

SETTINGS

. Press OK.

and press OK.

PBX/switchboard access (Auto prefix)

Store an access code

1. Press Menu, scroll to

2. Scroll to

AUTO PREFIX

3. Use and to select
steps 4 and 5. If you select

4. Enter the access code, e.g. 9.

5. Press

Save to confirm.

SETTINGS

and press OK.

. Press OK.

ON

or

OFF

. If you select ONfollow

OFF

you will go back one level.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Settings

45

Default reset

Reset your phone

This will restore your BT Paragon 510 to its default settings.

1. Press

Menu, scroll to

2. Scroll to

3. Press

OK to confirm or Back to cancel.

DEFAULT RESET

SETTINGS

. Press OK.

and press OK.

The default settings are:

Ringtone 1
Ringer volume 5
Handset earpiece
volume 3
Handsfree volume 5
Button beeps On
Confirmation tone On
Text alert On
Contrast level 3
Backlight On
Time 12:01
Date 01.01.2007
12/24 hour format 24
Appointment ringtone 1
Auto Delete
(for text settings) Off
Answer Mode Answer

Call screening On
Return to standby 30 seconds
Speed dial buttons Empty
Recall Tone/Break
Phonebook Entries not erased

t Entries not erased

Redial lis
SMS inbox, outbox Entries not erased
and drafts folders
Service centre 1 1470P170940090

vice centre 2 08005875290

Ser
Service centre 3-5 Empty
Templates Happy Birthday!

& Record

I’ll be there soon
I’ll call you at 7pm
Please call at 7pm
What time will you
be available?

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

46

Help

No display

Check that the phone is connected to the
mains power and that the mains power is
switched on.

Your caller cannot hear you

Secrecy is switched on. Press the secrecy OFF
option button to speak to your caller again.

Incoming caller’s number is not displayed
even though you have Caller Display

Caller has to allow their number to be sent. It
has been withheld or is unavailable.

Possible problems with SMS

SMS messages cannot be sent and screen
displays

MESSAGE SENDING FAILED

The base station power supply or telephone
line cord might not be properly connected.

Check that the BT Paragon 510 power supply
is plugged into the mains socket and
switched on and that the telephone is
plugged into the telephone wall socket.

.

There might be a fault on the line. Check
your telephone line is working properly.

You might have deleted the server number in
error. See pages 35-36. for instructions on
how to enter the number.

More than one SMS product is plugged into
the line. Remove other products. Please also
see the note on page 35, "Using more than
one SMS text enabled telephone?

Cannot send text

Check service centre number is correct
including 1470P prefix.

Cannot receive text

Check service centre number is correct.

Ensure you have subscribed to a Caller
Display service and that it is active. You can
check this by noting if your phone displays
your caller's number when you receive an
incoming call.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Help

47

Further help and advice for SMS queries on
BT lines:

BT Residential customers – call 151, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.

BT Business Customers – call 152, choose
option 2, when prompted by the Fault
Management Service select option 2, enter
your phone number on the handset and wait
to speak to a customer adviser.

For other telephone service providers please
contact their customer services.

General sales enquiries

BT Residential lines – call 150. BT Business
lines – call 152.

For other telephone service providers please
contact their customer services.

Billing enquiries

Refer to the telephone number shown on
your telephone bill.

Other functions and services available from
the SMS service

By sending the following commands to the
BT text self administration facility you can
control functions and capabilities in your
SMS phone and the way messages are
handled.

Press . Press

MESSAGE

. Type in the following commands

OK to display

WRITE

(depending what you want to do) and send
to 00000:

Opt out from receiving voice
text messages.

Turns off the opt out option.

Turns on permanent voice
text message delivery to your
phone. All incoming text is
delivered as voice text.

Turns off permanent voice
text message delivery.

If you are sending a message from a fixed
line phone to another fixed line phone

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

48

Help

Forces a message you send to
be delivered as a voice text
even though the recipient
may have an SMS enabled
phone and usually receives
written text.

This command is inserted at the start of the
message and applies only to that message,
e.g. ‘Hello I will be home
late’.

If you are sending a message from a fixed
line phone and require a status report

Will allow a status report to be
sent back to you when you
have sent a message to
confirm delivery. Place * 0 #
at the start of your text
message. Write the message
and send it. You will receive a
reply text back to your phone
giving the status report for
that message.

You keep hearing an error beep

You have pressed the wrong button in a
sequence. Check the prompts in the display
or refer to instructions in this user guide.

Customer Helpline

If you experience any difficulties please call
the BT Paragon Helpline on 0800 218 2182*
or email [e-mail]

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

General information

49

IMPORTANT

The BT Paragon 510 corded telephone is designed for
making emergency telephone calls when the power
fails as long as the telephone line cord is still plugged
in. Full functionality will of course be limited.

This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.

Safety information

It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.

Cleaning

Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.

Environmental

Do not expose to direct sunlight.

Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.

Do not expose your product to fire, explosive or other
hazardous conditions.

There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.

Only use the power supply suitable for the BT Paragon
510 range. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 039953.

Product disposal instructions

The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be disposed
with other household or commercial waste at the end
of its working life.

The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

50

General information

Product disposal instructions for business users

Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.

Dialling mode

Your BT Paragon 510 is set to Tone dialling. Some
switchboards may require Pulse dialling. To change
the dialling mode, see Dialling mode, page 44.

Guarantee

Your BT Paragon 510 is guaranteed for a period of 12
months from the date of purchase.

Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Paragon 510,
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur
within the 12 month guarantee period.

Proof of purchase is required.
The equipment is returned to BT or its agent as

instructed.
This guarantee does not cover any faults or defects

caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 46 or contact the BT Paragon
Helpdesk for assistance on 0800 218 2182* or email
[e-mail]. Additional answers
to Frequently Asked Questions are available from

www.bt.com/producthelp

In the unlikely event of a defect occurring, the
helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or
repair. Please note you will need the FRA number
before returning the product. This does not affect
your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We suggest that you call our recommended
repair agents on 0870 240 5029.

General information

51

Returning your phone

If the Helpline is unable to remedy your problem they
will issue a Fault Reference Authorisation number and
ask you to return the product to your original place of
purchase. Where possible, pack the product in its
original packaging. Please remember to include all
parts, including the line cord and power supply unit.

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the
number of items that may be connected to any
one telephone line.

The BT Paragon 510 has a total REN of 1. Any other
instrument provided by BT may be assumed to have
a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line.
(For example, if the BT Paragon 510 is used in
conjunction with three extension telephones,
each with a REN of 1, then the total = 4.)

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).

For a copy of the Declaration of Conformity please
contact the BT Paragon Helpline on 0800 218 2182*
or email [e-mail]

If you experience any problems, please call the Helpline on 0800 218 2182* or email [e-mail]

Never miss another
voicemail message

Take control with BT 1571 Text Alerts

If you’re away from your home phone you need never
miss another BT 1571 voicemail message again.

Simply sign up for free to BT 1571 Text Alerts and
we’ll send a text message to your mobile phone
as soon as you receive new BT 1571 voicemail.
Then just call home and the message will be relayed
to your mobile.

Stay in contact wherever you are.

It’s free to sign up and text alerts are charged to the home phone
number at standard rates. And remember, if you are on Option 2
or 3, this can be taken from your inclusive BT Text bundle.

It’s FREE to sign up. Simply call Freephone 0800 389 5660

* BT will send a SMS message to your chosen mobile to confirm that we have carried out the instructions. Any valid UK mobile number can be nominated.

Please note that currently only one mobile can be linked to one mailbox. In order to retrieve messages remotely, you simply press the
the greeting message. This service only works in the UK.

This service is only available if you already have a messaging mailbox. To order your FREE messaging mailbox, call BT on 1571.

Q button during

*

Offices worldwide

The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.

© British Telecommunications plc 2008.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

Designed and produced by The Art & Design Par
Printed in China.

BT Paragon 510 (11/08) Issue 4

tnership Ltd.