BT PARAGON 400 PLUS User Manual

User Guide

BT PARAGON 400 PLUS

DIGITAL TELEPHONE ANSWERING MACHINE

This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.

Please open this page for an ‘at a glance’
guide to your BT Paragon 400 Plus.

Please open this page for a further ‘at a glance’
guide to your BT Paragon 400 Plus.

At a glance

Display

Inductive coupler

Vol

Adjusts the volume of the

loudspeaker when playing

back messages and memos.

Del

Deletes messages.

Answer On/Off

Switches the answering

machine on and off.

Play

Plays back messages.

Monitor

Allows you to dial and

hear if a call has been

answered without lifting

the handset.

Memo

Leave yourself or another

user a reminder message

instead of a written note.

 

Lets you skip for war ds and
backwards through your messages.

Used to select set-up options.
Allows you to change the

display contrast.

Menu

Lets you select the function
you want from the range of
options.

Handset park

Use when telephone is wall
mounted to rest the handset
temporarily during a call.

Secrecy

Allows you to talk to

someone close by without the

person on the other end of the

telephone line being able to

hear the conversation.

Quickdial buttons

Store and dial 10 numbers at
the touch of a button.

Shift

Lets you store and dial
a further 10 numbers by
pressing just two buttons.

Redial/Pause

Redial the last 5 numbers called.

Also lets you enter a pause when

storing numbers in the memor y.

Recall

For use when

connected to a switchboard

or BT Calling Features.

Microphone

For recording memos and
your outgoing message.

Mailboxes 2 and 3

Directory label

Dial/OK

Confirms the setting you want.

Also dials out.

1

Memo

Vol

Answer
on off

Secrecy

Recall

Redial

BT Paragon 400 Plus

MESSAGES

0 I 7 I I I 022 9 3 02

Dial/OK

D

A

B

E

C

1

G

H

I

4

Q

P

R

S

7

23

J

5

T

8

F

K

N

M

L

O

6

W

U

X

V

Y

Z

9

0

Shift

Monitor



Menu

Del

Play

2

3

NO.













Mic

Battery compartment

Takes one LR61 batter y

(not supplied).

9V power socket

Mode switch

Default to TB

Telephone line cord socket

Handset socket

2

CAUTION

DISCONNECT
FROM PHONE
LINE BEFORE

REPLACING

BATTERY

P
T

TB

MODE

HANDSET

9V DC

LINE

3

In this guide

At a glance 1
Introduction 4

For your records 4
Unpacking your Paragon 400 Plus 4

Setting up 5

Safety 5
Plan the location of your Paragon 400 Plus 5

Using the telephone 10

Making and ending calls 10
Using the quickdial memory 11
Two way recording 12

Using the answering machine 13

Selecting the answering machine mode 13
Using the Mailboxes 13
To use the pre-recorded outgoing

message and announcement 14
Message and Ring indicator 16
To use Caller return (Auto 1471) 17
Using VIP 18
Using Remote access 19

Optional settings 21
Help 23
General information 24

Help and advice 23
Guarantee 24
Technical information 24

Wall-mounting template 26
Index 27

4

Introduction

Your Paragon 400 Plus has been designed for ease of use and
made to the high standards set by BT.

Unpacking your Paragon 400 Plus

If anything is missing, please contact your place
of purchase immediately.

●

Paragon 400 Plus telephone
answering machine.

●

Handset and cord.

●

Plug mounted, 13 amp mains

adaptor.

●

Line cord.

●

Wall mounting plugs and screws.

●

Plinth for desk mounting

●

Remote access card.
Spare memory label.

You can expect your Paragon 400 Plus to give
you many years of trouble-free service.

Please read the instr uctions carefully befor e use
and keep this User Guide for future reference.

For your records

For guarantee purposes, proof of purchase is
required, so please keep your receipt.

Enter your Remote access PIN here

See page19 for more information about your PIN.

Date of purchase:

Place of purchase:

Serial number (on the underside of the telephone base):

Purchase price:

Remote access menu

Press to:

H

ear m

ain m

essag

e.

Play m

essages.

Repeat m

essage and play

previous m

essage.

D

elete the m

essage being

played or delete all m

essages

at th

e end o

f playback.

Skip to next m

essag

e.

P

lay outgoing

m

essage.

Record outgoing m

essage.

A

nsw

er on/off.

1

2

A

B

C

4

G

H

I

5

J

K

L

6

M

N

O

8

T

U

V

9

W

X

Y

Z

0

Operating your Paragon 400

from another telephone

To play back messages:

•Ring your answering machine as normal.

•Press during the outgoing message.
You hear two beeps.

•Use the keypad to enter your security PIN.
Wait to hear the confirmation beep after
each digit.

•After the last digit, the prompt says: “You

have X messages”and begins to play them.

•You can now control your answering

machine by pressing the appropriate button

on the keypad.

(P

lease see ov

er)

INTRODUCTION

BT Paragon 400 Plus

Menu

Memo

MESSAGES

Del

Vol

0 I 7 I I I 02293 02

Answer

Play

on off

Dial/OK

NO.

D

A

B

E

C

F



1

23

Secrecy



G

K

J

H

N

M

L

O

I

4

6

5



Recall

Q

P

W

T

U

X

R

V

Y

S

Z

8

9

7



Redial



0

Shift

Monitor

2

3

ic
M

Plan the location of your
Paragon 400 Plus

Situate your Paragon 400 Plus close enough to
both the phone and mains power sockets so that
the cables will reach.

Your Paragon 400 Plus should be kept free of
dust, moisture, high temperature, vibration and
should not be exposed to direct sunlight. Do
not stand it on carpets or other sur faces which
generate fibres or place it in locations which
prevent the free flow of air over its surfaces.

5

Setting up

Follow these steps to set up your Paragon 400 Plus ready for use.

Warning

The apparatus is designed to be operated in a
normal office or domestic environment where

the relative humidity does not exceed 75%.

It should not be used in bathrooms or near water.

SETTING UP

• Use only the power adaptor supplied.

• There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug your
Paragon 400 Plus from the mains power and
telephone line socket during storms.

• The Paragon 400 Plus will produce a cer tain
amount of heat during operation. Whilst this
is entirely safe we would advise against placing
the product on antique, veneered or wooden
sur faces as damage may occur.

• Do not use your Paragon 400 Plus in damp,
humid conditions such as bathrooms.

• Do not expose the equipment to fire or water.

• Simply clean your Paragon 400 Plus with a
damp cloth (not wet) or an anti-static wipe.
Never use a dr y cloth as this may cause a
static shock.

Safety

6

SETTING UP

9V DC

HANDSET

2 Connect handset cord to base

3 Connect the telephone line cord

If you do not have a modern phone socket, call
0800 800 150 and ask for a BT engineer to
come and fit the correct socket. This is a
chargeable service.

9V DC

LINE

Although optional we r ecommend fitting an
alkaline battery which will provide up to 25 hours
back-up and ensure your messages are saved
in the event of a mains power failure.

Ensure the Paragon 400 Plus is disconnected
from the telephone line.

To fit the battery.

1 Lift the cover.
2 Insert one LR61 battery (not supplied).

The batter y compartment must be fully closed
for the batter y to work.

Battery low warning

The display indicates when the battery power is

low. If no battery is inserted, it remains lit.

1 Insert back-up battery

2

1

7

SETTING UP

5

Plug the mains adaptor cord into the
back of the telephone

9V DC

LINE

The Paragon 400 Plus automatically goes through
a star t up pr ocess during which the display shows
INITIALISING and the monitor light flashes.

On completion the unit display will show the time
and number of messages.

6

Plug the mains adaptor into the wall
socket and switch on

4 Check Dial Mode setting (default TB)

Use the dialling mode switch on the underside
of your Paragon 400 Plus.

Your Paragon 400 Plus should be pre-set to TB
which gives you Tone dialling. This ensures the
phone will work with all modern digital
exchanges.

If you do not get a dialling tone, tr y setting the
dialling mode to P.

If you are connecting to a switchboard, check
with your switchboard operator or
communications manager which dialling mode
you need. Your Paragon 400 Plus is approved for
all compatible switchboards.

P
T

TB

HANDSET

MODE

Note

For most switchboards the switch should be

set to T.

8

SETTING UP

8 Wall-mounting your Paragon 400 Plus

1 Tur n ar ound the handset clip to prevent the

handset from falling when the product is
wall-mounted.

2 Use the template on page 25 to drill holes in

the wall. Leave a small gap between the screw
heads and the wall.

3 Place your Paragon 400 Plus over the screw

heads and slide down.

WALL

WALL PLUG

SCREW

WALL DESK

7

Fit plinth for desk mounting and
track cables

If you use your Paragon 400 Plus as a desk phone
you will need to fit the stand on to the base.

Ensure all the cables on the underside of the
base are in their respective channels.

Proceed by holding the stand as shown in the
illustration, ensuring the two arrows ar e facing
each other.

Now lower the stand so that the two lugs
nearest to you, fit into the corr esponding holes
on base, as shown.

Push and squeeze until the stand clicks into
place from front and back as shown in the inset.

ARROWS

9

SETTING UP

9 To set the day and time

Press buttons in the order shown

Press until TIME and DAY is shown on
the display.

The prompt says “Please enter the day”.
Display the current day:

MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
SUNDAY

To confirm the day setting. The prompt
says “Please enter the time using the

24 hour clock”.

KEYPAD

Enter the current time using the
keypad. Use the 24 hour clock, e.g.
0930 = 9.30am; 1500 = 3.00pm.

To confirm the time setting.
The prompt will announce the day and
time settings. The display will show
the time in 12 hour format and number
of messages.

Menu

Dial/ OK

Dial/ OK

Dial/ OK

10

Using the telephone

To make a call

Press buttons in the order shown

HANDSET

Lift the handset or press the MONITOR
button. The button will light up.

KEYPAD

Dial the number you want.

HANDSET

Lift the handset when connected.

Or

Preparatory dialling.
Enter the number you want to dial.
It is shown on the display but not dialled.

If you have entered a digit incorr ectly,
you can change it by pressing the

DEL

button to delete individual digits.
Press the

MONITOR or DIAL/OK button

to dial the number.

To end a call

HANDSET

Replace the handset or press the

MONITOR button. The light goes out.

To use the secrecy function

This allows you to talk to someone
close by without your caller hearing the
conversation.

During your call:

Your caller cannot hear you. The button
is lit to confirm.

To talk to your caller again. The light
will go of f.

To redial the last number

Press the REDIAL button.
To move between the last 5 redialled

numbers.

HANDSET

Lift handset or press the MONITOR or

DIAL/OK button to dial the selected

number.

Making and ending calls

Secrecy

Secrecy

Redial

Your Paragon 400 Plus has an inductive coupler
in its handset, to improve sound quality for
people using hearing aids.

Switch your hearing aid to

T and adjust the position

of the phone until you obtain the best sound.

Using the Inductive coupler

Monitor

TELEPHONE

If number is being stored as 2 touch
(M11-M20) then:

KEYPAD

Enter the number to be stored and
quickly press and release the

SHIFT

button, then press and hold M1-M10
until prompt begins.

The prompt will say “(telephone number)
is stored in memory 11” and display will
show

M11 stored.

11

Using the quickdial memory

To store a quickdial number

KEYPAD

Enter the number to be stored.
Press and hold the

M1-M10 location

you want the number stored in until

the prompt begins.
The prompt will say “(telephone number)

is stored in memory 1” and display will
show

MO1 stored.

You can store 20 telephone numbers, each up to
32 digits long. The first 10 are stored under the
locations M1-M10. The second 10 are stored
under the locations M11-M20 using the shift key.

Note

If you make a mistake when entering a number,

press the

DEL button to delete the last digit.

To stop the process at any time, press the

ANSWER ON/OFF button.



To make a quickdial call

HANDSET

Lift handset or press the MONITOR or

DIAL/OK button.

QUICKDIAL

Press the M1-M10 button wher e the
number you want is stored. The selected
number is displayed and dialled.

If using

MONITOR lift handset when

connected.

If dialling a 2 touch Quickdial number:

Press the SHIFT button and then M1-M10
and the number is dialled.







To adjust the earpiece volume

To increase the volume in the earpiece.
Display indicates the level.

To decrease the volume in the
earpiece.

After replacing the handset, the volume
returns to mid level.

Vo l

To delete a number in the redial list

Press the REDIAL button.
To select the entry for deletion.
Press

DEL to delete the entry.

Redial

Del

TELEPHONE

Shift



Shift



12

Two way recording

It is possible to record a telephone conversation.

To delete/change a quickdial
number

Press buttons in the order shown

Press the location to be deleted,

M1-M10 or shift M1-M10.

Press the

DEL button.

The prompt says “Deleted”.

To record your conversation

During your call press and release the

MEMO button.

Your conversation will now be recorded.
When you wish to stop recording

press and release the ANSWER ON/OFF
button.



Del

Memo

Note

You may find it helpful to keep a note of the

location number you set for quickdial

numbers. Use the directory label between the

memory locations.

Note

You should inform your caller if you intend to

record the telephone conversation.

TELEPHONE

Answer
on off

Press MENU until the display shows
ANSWER MODE.

Press

DIAL/OK.

To switch between ANSWER & RECORD
or ANSWER ONLY.

Press

DIAL/OK.

The prompt will state the answer mode
selected.

Menu

To Switch the Answering Machine
On & Off

Press and release the ANSWER ON/OFF
button.

The prompt will state either ‘Answer On’
or ‘Answer Off’.

13

Using the answering machine

Selecting the answering
machine mode

Your Paragon 400 Plus also has two mailboxes
which enable you to divide your messages for
added convenience, for example, into personal
and business messages or for two individual
people.

To use the mailboxes, your outgoing message
should tell callers to press

2 or 3 on their

keypad before leaving their message. Your
Paragon 400 Plus will then record the message
in Mailbox 2 or Mailbox 3 as selected.

For example, an outgoing message could be,

“Hello, thank you for calling. To leave a message
for Jim, press 2; to leave a message for Janice,
press 3; or just speak after the tone”.

If your caller does not select a mailbox, the
message is recorded in the main mailbox.

Using the Mailboxes

To Switch the Answering Machine to
Answer & Record or Answer Only

Dial/ OK

Dial/ OK

ANSWER MACHINE

Answer
on off

14

To record your own outgoing message
(

OGM

)

Press until the display shows
OUTGOING MESSAGE.

Display shows MAIN MESSAGE.
To select between MAIN MESSAGE,

MAILBOX 2 and MAILBOX 3.
To select the displayed option. The

prompt says “Please speak after the tone.
To end recording press OK”. The display
shows recording and counts up.

Star t speaking your Outgoing message.
You can also at this point lift the handset
and record you message through the
handset.

To stop recording. Your new Outgoing
message is played back. To delete the
recording, press

DEL during playback.

Press buttons in the order shown

Press until the display shows
OUTGOING MESSAGE.

Outgoing message is played.
Press either to switch between a male

or female voice for your OGM.

Menu

Dial/ OK

Play

Menu

Dial/ OK

Dial/ OK

Dial/ OK

To listen to and switch between the
male and female pre-recorded Outgoing
message (OGM)

ANSWER MACHINE

Note

The pre-recorded Answer Only announcement

will also be played if there is not enough

recording capacity left for callers to leave their

message.

To use the pre-recorded outgoing
message and announcement

When your answering machine is switched on,
the pre-recorded message will automatically
greet callers with:

“Hello, your call cannot be taken at the moment,
so please leave your message after the tone.”

Callers can skip this message by pressing

#

and

star t recor ding after the tone.
You can replace this message with your own

personal outgoing message. The pre-recorded
message remains in the memory and you can
always choose to use it again.

If your answering machine is switched to Answer
Only your outgoing message is: “Hello, your call

cannot be taken at the moment and you can not
leave a message so please call later.”

15

To record a memo directly into
Mailbox 2 or 3

Press the mailbox number you want.
Hold the

MEMO button down, the

prompt says “Please speak after the tone”
– speak your memo.

Release the

MEMO button to end

recording.
The prompt will say ‘Your memo is...’

and then replay your memo.
If you wish to delete your memo press

DEL during the memo playback.

To record a memo

Hold the button down the prompt says

“Please speak after the tone.”

Speak your memo.
Release the

MEMO button to end

recording. Whilst recording the display
counts up the time in seconds.

The prompt will say “Your memo is.....”

Press

DEL during memo playback to

delete the memo.

Del

Del

Memo

Memo

Memo

2

3

ANSWER MACHINE

Note

Your Paragon 400 Plus has a total recording

capacity of 72 minutes. Your outgoing message

is limited to a maximum of 2 minutes.

Press until the display shows
OUTGOING MESSAGE.

Display shows MAIN MESSAGE.
To select between MAIN MESSAGE,

MAILBOX 2 and MAILBOX 3.
The OGM is played.
To delete the message. The prompt

states ‘Message Deleted, Your outgoing

message is...’

The pre-recorded OGM is played.

“Hello, your call cannot be taken at the
moment, so please leave your message
after the tone.”

To delete your personal outgoing
message (OGM

)

Note

If you delete your own recorded outgoing

message, it will automatically be replaced by the

pre-recorded message.

Menu

Del

Dial/ OK

Play

16

To delete all messages

All messages are saved automatically
after they have all been played back.
When the last message has finished
playing:

Display counts down from 8-0 at the
end of which the messages are
deleted.

Press

ANSWER ON/OFF if deleted

in error.

Answer
on off

Del

To privately playback your messages
through the handset

Press the PLAY button.
Lift the handset to listen to your

messages through the handset.
Replace the handset to listen through

the loudspeaker again.

memo

Play

ANSWER MACHINE

To playback messages in Mailboxes 2
and 3

Press the mailbox you want to listen to.
The button will light up.

Press

PLAY and follow the above steps.

Play

To playback your messages

Press buttons in the order shown

Your messages are played back in
chronological order. When all the
messages have been played back, the
prompt says “End of messages” to delete
all messages press

DELETE.

During playback you also have the
following options:

Skip to the next message.
Once to replay the curr ent message or

twice to replay the previous message.
Deletes the current message. The

prompt says, “Message deleted” and the
next message is played.

Pauses playback. Press again to resume.
If you pause playback for more than 60
seconds, your Paragon 400 Plus will
automatically return to normal mode.

Play

Play

Play

Del

Message and Ring indicator

The message indicator blinks when you have
new messages or memos. When you have
played them back, the indicator goes of f.

It will also flash when the telephone rings.
When your answering machine is set to answer

ON, the display shows the total number of
messages stored.

Note

Once deleted, messages cannot be retrieved.

17

To use Call screening (answering
machine volume)

You can let your Paragon 400 Plus
answer a call and have the loudspeaker
switched on so you can hear the caller.
This gives you the option of picking up
the handset and speaking to them or
letting them leave a message.

While the answering machine is
switched on or in an idle state.

Adjust the loudspeaker volume. The
level is shown at the bottom of the
display.

If you have the Caller return switched
on, you will also hear the caller’s phone
number (if available) and the time and
date of the call at the end of their
message.

Vo l

ANSWER MACHINE

To adjust the playback volume

During playback:

Adjust the loudspeaker volume. The
level is shown at the bottom of
the display.

Vo l

To use Caller return (Auto 1471)

Caller return automatically dials 1471 after a
caller has left a message on your answering
machine and records the announcement giving
the telephone number (if available) and the time
and date of the call. So even if a caller chooses
not to leave a message, you may still have their
telephone number recorded if the caller did not
withhold their number.

To switch on Caller return

Press until the display shows 1471.

Switches between ON and OFF.
To confirm the setting displayed.
While the Caller return setting is

switched ON, the display shows 1471.

Menu

Dial/ OK

Dial/ OK

Note

Please note that the answering machine only

records the announcement from the 1471

network. The announcement always states that

the caller phoned “today” and then gives the

time of the call. It is, therefore, not possible to

know the actual date that someone called.

This is impor tant to remember if you have not

accessed your messages for a few days. Please

also note that Option 3 cannot be accessed

automatically, you will need to actually dial

1471 for this option.

18

Changing the VIP code

Press until the display shows VIP CODE.
The prompt will say “Please enter your

2 digit VIP code”.
The current code is displayed with the

first digit flashing. This will be replaced
when you enter your new VIP code.

KEYPAD

Once the code is entered the first digit
will flash to allow you to correct it if
necessary before saving.

Once the required code is displayed,
press

OK.

If the code is not valid, the voice
prompt will say “Error. Please enter your
2 digit VIP code”. The previously saved
code is displayed again with the first
digit flashing.

The code is displayed for 3 seconds
and then the Paragon 400 Plus returns
to the idle state.

• Setting the answering delay to 2 rings.

• Tur ning the ringer volume off.

• The VIP interrupt tone is played at
the loudest volume setting.

When VIP is switched of f, the settings
return to their pr evious values.

Menu

Dial/ OK

Dial/ OK

Note

The default setting is 40. It is not

possible to set the code between 00-39.

ANSWER MACHINE

Using VIP

VIP is an enhancement of Call screening.
When VIP is switched on, calls are answered

silently by the telephone answering machine.
The user gives out a 2 digit code (user
definable) to callers that they want to hear from.

When a VIP caller enters the VIP code during
the outgoing message playback or the incoming
message record period a distinctive audible alert
is given to inform the user locally that a ‘VIP’ is
tr ying to get thr ough.

The default setting is

OFF.

To turn VIP on and off

Press buttons in the order shown

Press until the display shows VIP.
The current setting will be displayed:

VIP OFF.
Switches between VIP ON and VIP OFF.
Press to confirm when the requir ed

setting is displayed. The prompt will say
“VIP on” or “VIP off”.

The setting is displayed for 3 seconds
and then the display returns to the idle
screen. If VIP is switched on, the icon
is displayed.

Switching VIP on has the ef fect of:

• Reducing the call screening volume
to OFF.

Menu

Dial/ OK

Dial/ OK

19

Press until the display shows
SECURITY CODE.

The prompt says “Please enter your
4 digit security code” and displays the
current PIN.

KEYPAD

Enter the 4-digit PIN you want.
To change any of the numbers.
To confirm the PIN displayed.

Note

When calling your Paragon 400 Plus from

another phone, it allows two attempts to enter

the correct PIN. If this is not done, you hear the

message “Thank you for calling” and the

machine hangs up.

To set your PIN

Menu

Dial/ OK

Dial/ OK

Del

To switch on your answering
machine

If you have forgotten to switch on your
answering machine

Ring your answering machine from
another phone

After 20 rings, your Paragon 400 Plus
will automatically answer the call.

HANG UP

Your answering machine is now
switched on.

ANSWER MACHINE

Incoming calls when the VIP is
switched on

Incoming calls will be answered as
normal if the caller does not know the
VIP code and a message can be left.

If the caller is a VIP they enter the
code during the outgoing message
playback or the incoming message
record period (the caller can also leave
an incoming message and then enter
the VIP code). When the last digit is
entered, a 30 second counter star ts and
the VIP tone aler ts the user.

When the Paragon 400 Plus recognises
the VIP code has been entered it stops
recording, and the message is
discarded. Any valid message left after
entering the VIP code is retained.

Using Remote access

You can switch on your answering machine from
another phone and, providing you are using a

TouchTone

TM

keypad, play back your messages

and memos.
To help keep your messages private, your

Paragon 400 Plus requires you to enter a 4-digit
PIN.

The pre-set code is 0000.

20

To play back messages

Press buttons in the order shown

Ring your answering machine as
normal.

Press during the outgoing message.
You hear two beeps.

PIN Use the keypad to enter your security

PIN. Wait to hear the confirmation
beep after each digit.

After the last digit, the prompt says
“You have X messages” and begins to
play them.

You can now control your answering
machine by pressing the appropriate
button on the keypad:

To hear main message.
Play messages.
Repeat message and play previous

message.
Delete the message being played or

delete all messages at the end of
playback.

Skip to next message.
Play outgoing message.
Record outgoing message.
Answer on/of f.

1

2

A

B

C

4

G

H

I

5

J

K

L

6

M

N

O

8

T

U

V

9

W

X

Y

Z

0

To play back messages from the two
extra mailboxes

Ring your answering machine as
normal.

Press during the outgoing message.
You hear two beeps.

PIN Use the keypad to enter your security

PIN. Wait to hear the confirmation
beep after each digit.

Press to select mailbox.
Press mailbox number to listen to

or

messages.
After the last digit, the prompt says

“You have X messages” and begins to
play them.

You can now control your answering
machine by pressing the appropriate
button on the keypad:

To hear main message.
Play messages.
Repeat message and play previous

message.
Delete the message being played or

delete all messages at the end of
playback.

Skip to next message.
Play outgoing message.
Record outgoing message.
Answer on/of f.

1

2

A

B

C

4

G

H

I

5

J

K

L

6

M

N

O

8

T

U

V

9

W

X

Y

Z

0

ANSWER MACHINE

2

A

B

C

3

D

E

F

21

Optional Settings

To adjust the number of rings before
your answering machine takes a call

This is called the Answer Delay. You
can choose from 2-9 rings or Time
Saver.

Time Saver is useful if you are ringing
up from another phone to see if you
have any messages. With T ime Saver
set, your Paragon 400 Plus will answer
your call after 6 rings if there are no
messages, or after 2 rings if you have
messages recorded. So if you hear a
3rd ring, you can hang up and save the
time and cost of connecting to your
phone.

Press until the display shows ANSWER
DELAY.

Select the number of rings you want or
Time Saver.

To confirm the setting.

To adjust the ring tone

You can choose between three different
ring tones

Press until the display shows
RINGER TONE.

Display shows current setting.
Switch between the options. Display

shows TONE 1, TONE 2 or TONE 3
and a sample of the tone is played.

To confirm the option displayed.

To adjust the ringer volume

You can select between four dif fer ent
volume levels,off, low,medium and high.

Press until the display shows
RINGER VOLUME.

Display shows current setting.
To adjust the ringer volume. 0 = OFF
To confirm the level displayed.

Menu

Dial/ OK

Dial/ OK

Menu

Dial/ OK

Dial/ OK

Menu

Dial/ OK

Dial/ OK

OPTIONAL

22

To adjust the display contrast

Press buttons in the order shown

While your phone is idle:
Press to decrease or increase the

contrast.

OPTIONAL

23

HELP

Help

Help and advice

Emergency calls

The emergency services can be contacted in the
UK by dialling

999 or 112 which is valid in any

countr y that is a member of the Eur opean
community.

No dialling tone

Check that your machine is connected to the
phone socket.

Display does not come on

Check that your machine is correctly connected
to the mains power and that the power is
switched on.

Check that the mains power cable is plugged in
to the back of the machine.

Outgoing message does not record

Speak clearly – within 20cm of the microphone –
when recording your message.

Incoming message does not record

Check that your machine is set to ANSWER ON
and that the recording capacity is not full.

The caller may be speaking too quietly or has a
bad connection.

Cannot access your machine from another phone

Make sure the phone you are calling from has a

TouchTone

TM

keypad.

When entering your security PIN, allow enough
time - at least 2 seconds between each digit for
your Paragon 400 Plus to recognise each one.

To reset

If your Paragon 400 Plus will not respond to any
button presses, remove the back-up battery and
turn off the power for 10 seconds. T urning the
power back on will reset your machine to
ANSWER ON mode. However, please note that
during resetting, all messages will be lost.

Customer Helpline

If you still have problems with your

Paragon 400 Plus, call the Paragon Helpline on

0870 240 1051.

24

General information

Guarantee

Your Paragon 400 Plus is guaranteed for a
period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the
Paragon 400 Plus, or any component thereof,
(other than batteries), which is identified as
faulty or below standard, or as a result of
inferior workmanship or materials. Products
over 28 days old from the date of purchase may
be replaced with a refurbished or repaired
product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to the point of
purchase.

• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other
than through approved agents.

• This guarantee does not af fect your statutory
rights.

Within the 12 month guarantee period:

If you experience dif ficulty using the product,
prior to returning your pr oduct, please read the
“Help” section on page 23, or contact the Paragon
Helpline for assistance on 0870 240 1051.

In the unlikely event of a defect occuring, please
return the pr oduct, with the receipt, to the place
of purchase.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you call
the Helpline and ask for details of our
recommended repairers.

Instructions for returning the product:

If the Helpline is unable to remedy your
problem they will ask you to retur n the product.
Where possible, pack the product in its original
packaging. Please remember to include all par ts,
including line cords, power supply units, and the
original batteries. (Please note that we cannot
take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Of fice.

GENERAL INFORMATION

25

Hereby, PDT, declares that this Paragon 400
Plus is in compliance with the essential
requirements and other relevant provisions of
Directive/1999/5/EC.

The Declaration of Conformance for the
Paragon 400 Plus is published on the website
http://www.pdtuk.com/archive/certificates/
paragon/p400cert0001.html

R&TTE Directive

This product is intended for use within the UK
for connection to the public telephone network
and compatible switchboards, which suppor t
tone dialling and time break recall. If in doubt
please consult your ser vice pr ovider.

If your phone does not ring tr y changing the
mode setting to T, see page 6. This also applies
to transferring calls.

Switchboard compatibility

For a full range of accessories and replacement
items for BT products please call 0870 240

5522, or visit:

BT Accessories and
Replacement Items

GENERAL INFORMATION

If the power fails

You will still be able to make and receive telephone
calls on your Paragon 400 Plus even if the mains
power fails and there is no back-up battery
installed. However, the answering machine will
not work until the mains power is restored.

How many phones can you have?

All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to
calculate the number of items which may be
connected to any one telephone line. The Paragon
400 Plus has a REN of 1. Any other instr ument
provided by BT may be assumed to have a REN
of 1 unless other wise stated. A total REN of 4 is
allowed.

Technical information

26

Wall-mounting template

If wall-mounting your Paragon 400 Plus,
drill two holes for the screws using
this template and inser t the wall plugs
provided (if required).

WALL-MOUNTING

27

Index

Adaptor cord 6

Answering machine

delete personal OGM 15
mailboxes 13
male/female OGM 14
message/ring indicator 16
on/off 13
playback messages 16
pre-recorded OGM 14
record memo 15
record own OGM 14
select answer mode 13

Batteries

back-up batter y 6
batter y low warning 6

Caller return (Auto 1471) 17

Calls

end 10
make 10

Call screening 17

Day 9

Delete

all messages 16
personal OGM 15

quickdial number 12
Desk mounting 8
Display contrast 22

Guarantee 24
Help and advice 23
Mailboxes 13, 15

Memo 15
Message indicator 16

Number of rings 21
On/off

answering machine 13

VIP 18

Playback messages 16
Quickdial memor y

delete/change number 12
make a call 11
store a number 11

Record

memo 15
memo directly into mailbox 15
own OGM 14

Redial

last number 10

Remote access 19

playback messages 20
set PIN 19
switch answering machine on 19

Ring tone 21

Safety 5

Secrecy 10
Setting up 5
Store quickdial number 11
Switchboard use 25

Technical information 24

Telephone line cord 7
Time 9
Two way recor ding 12

VIP 18

change code 18
incoming calls 19
on/off 18

Volume

answering machine (call screening) 11
earpiece 11
playback 17
ringer 21

Wall-mounting 8, 26

INDEX

Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Paragon 400 PlusIssue 1(08/03) 3
Designed and produced by The Art & Design Partnership Ltd.
Printed in China

CE compliant to R&TTE Directive (1999/5/EC)