BT PaperJet 60E User Manual

PaperJet 60E

Plain paper fax, copier, telephone and digital answering machine

User Guide

This product is intended for connection to analogue telephone networks in the United Kingdom.

This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

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12 Month guarantee

FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number

1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply:

I. The Helpline will require the customer to provide

details of where the BT PaperJet was purchased, date of purchase and method of payment.

II. If the fax was purchased within 28 days a brand

new replacement BT PaperJet will be despatched by courier to the customer

III. If the product was purchased more than 28 days

ago and within the guarantee period, a ‘loan’ BT PaperJet will be despatched by courier to the customer.

2. If 1 (III) applies, the original fax will be repaired free of charge subject to the conditions in clause 5. BT’s normal repair times for most faults is 14 days. If the fax is beyond economical repair we will replace it with a brand new BT PaperJet. On completion of repair the customer will be contacted and given the option of the return of the original repaired fax and free collection of the loan fax or at the customer’s choice retention of the loan fax.

3. A new or loan fax will be delivered by courier. If a Helpline call is received by 4pm we can arrange an overnight courier, but will agree a delivery time with the customer. On delivery of the new loan or repaired fax as appropriate, the customer must

promptly replace it in the box with the faulty fax or loan fax to enable the courier to return the fax to BT.

4. If the customer decides to retain the loan fax the balance of the original guarantee will transfer to this fax.

5. This guarantee does not cover the fair wear and tear or accidental damage or damage caused by improper installation. The guarantee will not apply if upon inspection it is established that unauthorised repairs or modifications have been made to the fax. In such circumstances the Customer will be sent a condition report with a choice of either (a) paying the cost of repair of the faulty fax or (b) the carriage charges incurred in having the original fax returned unrepaired and the loan fax collected

6. The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return of the original fax

7. Excluded from this guarantee are accessories, consumables, eg ink cartridge.

8. This guarantee applies to the original customer only and is not transferable.

9. This guarantee does not affect the customer’s statutory rights.

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At a glance

Document outlet

Outlet for received faxes, copied

documents and originals.

Display screen

Control panel

Document feeder width guides

Adjust to fit the width of your document for A4, Letter and Legal sizes.

Document feeder

Holds up to 5 sheets placed face

down for faxing or copying.

Paper feeder width guide

Adjust to fit the width of your paper for A4, Letter and Legal sizes.

Plain paper sheet feeder

Max. capacity 40 sheets of 80gsm paper.

Paper support

Handset

Telephone line socket

Cover

Open the cover for changing the print cartridge and clearing document jams

Loudspeaker

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Reduction/Enlargement button. Reduces and enlarges copies to either 70% or 140%.

Resolution button. Allows you to choose text or photo resolution for copies.

Contrast button. Adjusts the contrast of documents to be copied.

Copy button. Press to start copying a document. Error light. Indicates a problem when sending or receiving

a fax. Stop button. Stops the current operation. Returns the fax

machine to standby. To stop recording or playing.

Monitor button. Press to get dialling tone. Start button. Press to send a fax. Confirms an option

chosen from the menu. During a call, press to receive a fax. To start recording or playing. To confirm the selection of the menus for setting up the TAD submenus, parameters and settings, and to switch to the next condition.

Function button. Function button lets you select options from the menus. To provide access to the TAD configuration menu. To select submenus.

RX Mode/Hold button. Selects reception methods for faxes. When on a phone call, press to put a caller on hold. They hear a beep.

Resolution/Volume – button. Adjust the resolution of documents to be faxed. Select next option from a menu. Decrease loudspeaker volume

Contrast/Volume + button. Adjust the contrast of documents to be faxed. Select previous option from a menu. Increase loudspeaker volume

Recall button. For use with switchboards and BT Select Services.

Speed Dial/Clear button. Used to speed dial a stored number. Deletes incorrect settings and characters.

Last Number/Pause button. Press once to display last number dialled. If you have a document in the document feeder it shows the last fax number, if not it shows the last telephone number called. Press again to dial the number displayed. When dialling or storing a number, press to enter a pause.

External button. Connects you to an outside line when connected to a switchboard.

Press to start playing new messages and memos. Press during playback to pause and press again to resume playing.

To start recording personal memos. Also to move, while playing messages and memos, to the start of the next message or memo.

To return, while playing messages and memos, to the previous message or memo.

Delete. To delete messages and memos that have already been played.

Message light. On, to indicate that there are messages or memos have already been played. Blinking

, to indicate that there are new messages or

memos. Off

, to indicate that there are no messages or memos.

NOTE: The control panel is protected by a plastic film.

Remove by carefully peeling from the corner.

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Cartridge holder

Optical scanner

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Key features

Plain paper fax

Holds up to 40 sheets of A4 paper for ink jet quality printing.

21 page memory

If you run out of ink or paper while

receiving a fax the document will be stored in the memory and automatically printed out when the new paper or ink has been added.

Copier with zoom

Make single or multiple copies of

documents. Enlarge copies to 140% or reduce to 70%

One touch and speed dial memories

10 one touch memories and 32 speed dial

memories can each store a fax number, phone number and name. Easy to display and scroll through the memories.

Answering machine

you can record two Outgoing Messages (OGM’s)

- Message forwarding announcement.

- 15 minute recording time.

- Call screening.

- Remote access.

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In this guide

12 Month guarantee 2 At a glance 3 Key features 6 Introduction 8 Safety information 9 Setting up 10 Using your PaperJet 60E 16

Sending faxes 16 To broadcast a document 20 Using the one-touch memories 22 Using the speed-dial memories 23 Reports and lists 25 Making and receiving phone calls 27 Copying documents 29

Using the answering machine 30

Recording capacity 34 Remote access 37

Additional features 39

Polling 43 Caller Display 45 Call Sign (Distinctive ringing) 46

Connecting to a switchboard 47 Help 49 Maintenance 54 Technical information 59 Index 61

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Introduction

Unpacking your PaperJet 60E

When you unpack you should have:

PaperJet 60E with attached mains power cable and fitted 3-pin plug.

Telephone line cord

Starter print cartridge

Handset with cord

Paper support

For your records

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Proof of purchase is required for warranty purposes, so please keep your receipt.

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Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks.

Do not expose to direct sunlight.

Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces.

Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms.

Do not expose your fax machine to fire, explosive or other hazardous conditions.

There is a slight chance that your fax machine could be damaged by an electrical

storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Safety information

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Setting up

1 Plan the location of your PaperJet 60E

Place your PaperJet 60E on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach.

Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation.

2 Fit the paper support

Fit the plastic support into the slot at the back of the machine. Ensure it clicks firmly into place.

3 Connect the handset

Click into position

Plug the handset cord into the socket marked at the back of the machine.

Place the handset in the cradle.

4 Connect the telephone line cord

1 Plug the telephone line cord into the socket

marked LINE at the back of the machine.

2 Connect the other end to the telephone wall socket.

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6. Load paper

The plain paper sheet feeder can hold up to 40 sheets of 80gsm paper.

It can accommodate A4 (210 x 297mm), US Letter (216 x 279mm), and US Legal (216 x 356mm) and weights between 70-90gsm.

Place the paper in the sheet feeder. Do not force it in.

Use the paper width adjustment lever to push the paper against the left side of the feeder.

Maximum Level

NOTE

When you need to add more paper, always slide it under the paper that’s already loaded.

IMPORTANT NOTE

Before connecting to the mains power remove the red tag marked “REMOVE before plugging in” by pulling in the direction of the arrow.

5 Connect the mains power

Plug into the mains power and switch on. The fax will automatically carry out a short test to check the functions of its components and the following messages will appear in the display:

AUTOMATIC RX 00

CHECK PRINT HEAD

and alternating

SET DATE/TIME

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When you connect the fax machine to the power supply, and following any interruption in the supply, you will need to set the date and time as described below.

The display shows:

DATE AND TIME

The display shows:

FORMAT: DD/MM/YY

If you want to select a different format from the one displayed, press the / keys.

The display shows:

FORMAT: 24 H

If you want to select the other time format (12-hour), press the / keys.

The display shows:

DD/MM/YY HH:MM

01-01-02 00:00

Enter the new date and time (e.g. 26-07-02; 12:00). As each digit is entered, the cursor will move to the next one.

DD/MM/YY HH:MM

26-07-02 12:00

If you only want to change a few digits, move the cursor to them using the / keys and overwrite them with the correct digits.

To confirm the setting. The procedure for setting the date and time is complete. The new date and time will be updated automatically and will be printed on each page sent.

To return the fax machine to stand-by mode.

7 To set the date and time

NOTE

If you have selected the 12 hour clock the letter p from pm or a for am is displayed. To display the correct p or a setting press the function button when the cursor is flashing on the p or a. Press the clear button to delete entries.

NOTE

Remember that the stand-by mode is the status in which it is idle and that it is the mode from which the machine can be programmed.

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8 Install the starter print cartridge

Open the printer compartment cover.

Remove the print cartridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles.

Avoid touching the nozzles and metal electrical contacts.

Insert the cartridge into the holder with the electrical contacts facing towards the front of the machine.

Pull the cartridge towards the front of the machine until you hear it click into position.

Close the cover.

If the display continues to show

CHECK PRINT HEAD

the cartridge may not be installed properly. Open the cover and check that the cartridge is correctly orientated and clicked into position.

Should the message persist, you may need to clean the electrical contacts and the carriage (See ‘To clean the Cartridge’, page 56).

Click into position

NOTE

To replace the cartridge when it runs out of ink, follow the instructions in the Maintenance Section on page 54.

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9 Automatic print quality test page

Your PaperJet 50 automatically cleans the print nozzles and prints a test page. Once printed, the display shows

CHECK PRINT OUT 1=EXIT 0 = REPEAT

The printed sheet contains the following: a

numbered scale, to check ink flow and

the electrical circuits on the print head. a set of

graphics and text to assess print

quality. Check the numbered scale

for interruptions

and the black areas for horizontal white lines. If none are present, the print head is

installed correctly and working normally. Press

1 if the test print is acceptable.

Press 0 to repeat the test. If there is still a problem after printing three

test pages try: changing the paper you are using, it may be

too porous. removing and re-installing the print cartridge. cleaning the electrical contacts and print

nozzles (see

‘To clean the Cartridge and

nozzles’, page 56).

replace the Cartridge.

•

For example to enter the name JOHN: Press the

5 button until the display shows J.

Press

Press the 6 button until the display shows O. Press

Press the 4 button until the display shows H. Press

Press the 6 button until the display shows N.

Enter your name and fax number

Your name and number will be added to every fax page you send. You can enter a maximum of 16 characters and 20 digits.

Press the

Function button until the display

shows

INSTALLATION

Display shows

TEL. LINE SET-UP

Press twice. Display shows

STATION NAME

Display shows

TYPE YOUR NAME

Press the buttons to enter your name up to a maximum of 16 characters, as shown below

Press buttons to move the cursor to the character you want or to insert a space.

Press the

✱

and #buttons to enter different

symbols such as ‘&’. Press the

Clear button to delete entries.

A-Z

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To set the position of your fax header

Your name, fax number, date and time can be shown at the top of the page outside the text area or slightly lower down inside the text area. The default setting is for the header to be shown inside the text area. You can switch between these two positions.

Press the

Function button until the display

shows

FAX SET-UP

Display shows

DATE AND TIME

Display shows

VARIOUS SETTINGS

Press until the display shows

HEADER

INSIDE

Your header will be printed inside the text area.

Press to display

INSIDEorOUTSIDE

. To confirm the displayed option. To return to standby.

When you have finished entering your name

To confirm. Display shows

PHONE NUMBER

Display shows

TYPE YOUR NUMBER

Enter your phone number.

Press to confirm. To return to standby.

If you are entering your number in an international format press the ✱button to

enter a +.

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Using your PaperJet 60E

Sending faxes

What type of paper you can use

Dimensions:

• width 148mm–216mm.

• length 216mm–600mm.

Thickness:

•60–90gsm max 5 sheets.

•90–140gsm 1 sheet at a time.

Do not use

•Torn, crumpled and rolled paper.

• Paper that is too thin

•Wet or moist paper.

• Carbon paper.

• Correction fluid, paperclips and staples.

Inserting documents in the feeder

• Gently insert documents to be faxed (up to 5 pages) face down.

• Adjust the paper feeder width guides to fit.

Setting the contrast and resolution

You can choose different resolution and contrast settings to ensure the best quality when faxing or copying a document.

Setting the contrast and resolution

After inserting the document in the feeder.

Contrast

Press the Contrast button to select the setting you want.

• NORMAL – when the original document is clearly printed.

• DARK – when the original document is light.

• LIGHT – when the original document is dark.

After the fax has been sent, your PaperJet always resets to normal contrast.

Resolution

Press the Resolution button to select the setting you want.

• STD (standard) – when the original contains easy to read text.

• FINE – when the original contains small or hard-to-read text or line diagrams.

• FINE and HALF-TONES – when the original contains varying shades of grey or pictures.

NOTE

FINE and HALF-TONES settings take longer to send.

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To send a fax

Place document face down in the document feeder.

If necessary set the Contrast and Resolution settings.

Use the keypad to dial the number you want.

Press the

Start button. The number is

dialled before your fax is scanned and sent. When the fax has been sent, the display

shows

TX COMPLETED

to confirm a

successful transmission.

NOTE

If you make a mistake when entering a number, press the < > buttons to move the cursor over the digit and enter the correct digit. To delete the digit press the Clear button.

NOTE

All dialling is shown using 0-9 keypad. You can also use one-touch or speed dialling if they are set.

To select the default resolution setting

Your machine is pre-set to STD resolution for faxing and copying. You can change this setting so that the resolution is automatically set to FINE.

When the machine is in standby

Press until the display shows

FAX SET-UP

To display

DATE AND TIME

To display

VARIOUS SETTINGS

Press until the display shows

TX RESOL. STD

To switch between FINE and STD. To confirm. To return to standby.

To dial and hear the progress of your fax call

Place document face down in the document feeder.

If necessary set the Contrast and Resolution settings.

Press the

Monitor button. You hear the

dialling tone over the loudspeaker. Use the keypad to dial the number you want. When you hear the far end machine

respond press the

Start button. Your fax is

scanned and sent. When the fax has been sent, the display

shows

TX COMPLETED

to confirm a

successful transmission.

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To redial the last number

Press the Last Number button twice.

PaperJet 60E user guide – Edition 3 – 29.8.00

To dial using the handset

Place document face down in the document feeder.

If necessary set the Contrast and Resolution settings.

Pick up the handset and listen via the earpiece.

Use the keypad to dial the number you want. If the other person’s fax machine is set up

for automatic reception, you hear the fax tones, press the

Start button and replace

the handset. Your fax is scanned and sent. If your call is answered in person, ask them

to press the start button on their fax machine. You will then hear their fax tones.

Press the

Start button and replace the

handset. Your fax is scanned and sent. When the fax has been sent, the display

shows

TX COMPLETED

to confirm a

successful transmission.

NOTE

To stop a fax being sent at any time, press the Stop button.

Automatic re-dialling

If a fax fails to be sent, for example, the number dialled was engaged, your PaperJet 60E will automatically retry up to 3 times at 2 minute intervals.

If after all retries, the fax has not been sent, the document will be deleted from memory (if using MEMORY TX). You have the option of retaining failed MEMORY TX faxes in memory to enable you to try sending them again without re-scanning. To do this you must enable the document retransmission feature.

To switch document retransmission on/off

The default setting is off. Press the

Function button until display

shows

FAX SETUP

Press the Start button. Display shows

DATE AND TIME

Press the Function button. Display shows

VARIOUS SETTINGS

Press the Start button until display shows

RETRANS.DOC: OFF

Press buttons to switch between ON and OFF.

Press the

Start button to confirm the option

displayed. The machine returns to standby.

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If using the 12 hour clock, press the Function button to switch between a for AMand p for PM.

Press the < > buttons to move the cursor.

NOTE

To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder.

If you want to store the document in memory for delayed faxing, see “To fax from memory” on page 20.

To send a fax at a pre-set time (delayed faxing)

You can set your PaperJet 60E to send a fax at a specific time in order to take advantage of cheaper call rates or to allow for different time zones.

Place document face down in the document feeder.

If necessary set the Contrast and Resolution settings.

Press until the display shows

DELAYED TX

Press the Start button. Display shows

TYPE TIME HH:MM

Enter the time at which you want your fax to be sent, e.g. 18.30.

Display shows

TYPE FAX NUMBER

Enter the number you want. Press to confirm. Display shows the time at

which the fax is due to be sent

AUTOMATIC RX TX AT 18:30

1 2 3

To change the details of a pre-set fax

You can set a new time and fax number. Press until the display shows

DELAYED TX

Display shows

ALREADY ENTERED

Display shows

CHANGE PARAM?

Either

Press to display

CANCEL SETTING

To confirm. The fax is cancelled and your machine returns to standby.

Display shows

TYPE TIME

Enter the new time at which you want your fax to be sent, e.g. 19.00

Display shows

TYPE FAX NUMBER

Press to confirm. Display shows

AUTOMATIC RX TX AT 19.00

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PaperJet 60E user guide – Edition 3 – 29.8.00

To fax from memory

Your PaperJet 60E has a memory which lets you store one document for sending at a pre-set time.

Place document face down in the document feeder.

If necessary set the Contrast and Resolution settings.

Display shows

TX FROM MEMORY

The document is scanned into the memory. Display shows

STORING

then

TYPE TIME HH:MM

Enter the time at which you want your fax to be sent, e.g. 18.30 or press the Start button to select the current time.

Display shows

TYPE FAX NUMBER

Use the keypad to dial the number you want.

Display shows

TYPE FAX NUMBER

. If required, enter the second number to which you want to send your fax and press the Start button again.

Repeat the last 2 steps until you have entered all the numbers you want up to a maximum of 10 when the display will show

END OF

LIST

To finish.

To broadcast a document

You can set your machine to send a document to up 10 different numbers (broadcasting). See “To fax from memory” below.

If using the 12 hour clock, press the Function button to switch between a for AMand p for PM.

Press the < > buttons to move the cursor.

To change, re-send or cancel a stored document

When you have stored a document in the memory for sending later:

Display shows

AUTOMATIC RX MEMORY TX

Display shows

TX FROM MEMORY

Display shows

ALREADY ENTERED

Display shows

PRINT SETTING?

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