PaperJet 50E
Plain paper fax, copier and telephone
User Guide
This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.
This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
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12 Month guarantee
FOR ASSISTANCE CALL THE HELPLINE ON
0870 240 8026 quoting the model and serial number
1. In the event that the Helpline is unable to resolve a
problem over the phone, the following will apply:
I. The Helpline will require the customer to provide
details of where the BT PaperJet was purchased,
date of purchase and method of payment.
II. If the fax was purchased within 28 days a brand
new replacement
BT PaperJet will be despatched by
courier to the customer
III. If the product was purchased more than 28 days
ago and within the guarantee period, a ‘loan’
BT PaperJet will be despatched by courier to the
customer.
2. If 1 (III) applies, the original fax will be repaired
free of charge subject to the conditions in clause 5.
BT’s normal repair times for most faults is 14 days.
If the fax is beyond economical repair we will
replace it with a brand new BT PaperJet. On
completion of repair the customer will be contacted
and given the option of the return of the original
repaired fax and free collection of the loan fax or at
the customer’s choice retention of the loan fax.
3. A new or loan fax will be delivered by courier. If a
Helpline call is received by 4pm we can arrange an
overnight courier, but will agree a delivery time
with the customer. On deliver y of the new loan or
repaired fax as appropriate, the customer must
promptly replace it in the box with the faulty fax or
loan fax to enable the courier to return the fax to
BT.
4. If the customer decides to retain the loan fax the
balance of the original guarantee will transfer to
this fax.
5. This guarantee does not cover the fair wear and
tear or accidental damage or damage caused by
improper installation. The guarantee will not apply
if upon inspection it is established that
unauthorised repairs or modifications have been
made to the fax.
In such circumstances the Customer will be sent a
condition repor t with a choice of either (a) paying
the cost of repair of the faulty fax or (b) the
carriage charges incurred in having the original fax
returned unr epaired and the loan fax collected
6. The liability of BT under the terms of the guarantee
is limited to the exchange of the fax or the repair
and return of the original fax
7. Excluded from this guarantee are accessories,
consumables, eg ink car tridge.
8. This guarantee applies to the original customer
only and is not transferable.
9. This guarantee does not affect the customer’s
statutor y rights.
PaperJet 50e User Guide_se 10-06-2003 10:06 Pagina 2
At a glance
3
Document outlet
Outlet for received faxes, copied
documents and originals.
Display screen
Control panel
Document feeder
width guides
Adjust to fit the width
of your document for A4,
Letter and Legal sizes.
Document feeder
Holds up to 5 sheets placed face
down for faxing or copying.
Paper feeder width guide
Adjust to fit the width of your
paper for A4, Letter and Legal
sizes.
Plain paper sheet feeder
Max. capacity 40 sheets of
80gsm paper.
Paper support
Handset
Telephone line socket
Cover
Open the cover
for changing the
print cartridge
and clearing
document jams
Loudspeaker
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3
Reduction/Enlargement button. Reduces and
enlarges copies to either 70% or 140%.
Resolution button. Allows you to choose text or
photo resolution for copies.
Contrast button. Adjusts the contrast of
documents to be copied.
Copy button. Press to star t copying a document.
Error light. Indicates a problem when sending or
receiving a fax.
Stop button. Stops the current operation.
Returns the fax machine to standby.
Monitor button. Press to get dialling tone.
Start button. Press to send a fax. Confirms an
option chosen from the menu. During a call, press
to receive a fax.
Function button. Function button lets you select
options from the menus.
RX Mode/Hold button. Selects reception
methods for faxes. When on a phone call, press to
put a caller on hold. They hear a beep.
Resolution/Volume – button. Adjust the
resolution of documents to be faxed. Select next
option from a menu.
Decrease loudspeaker volume
Contrast/Volume + button. Adjust the contrast
of documents to be faxed. Select previous option
from a menu.
Increase loudspeaker volume
Recall button. For use with switchboards and BT
Select Ser vices.
Speed Dial/Clear button. Used to speed dial a
stored number. Deletes incorrect settings and
characters.
Last Number/Pause button. Press once to
display last number dialled. If you have a
document in the document feeder it shows the last
fax number, if not it shows the last telephone
number called. Press again to dial the number
displayed.When dialling or storing a number,
press to enter a pause.
External button. Connects you to an outside line
when connected to a switchboard.
NOTE:
The control panel
is protected by
a plastic film.
Remove by carefully
peeling from
the corner.
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Cartridge holder
Optical scanner
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Key features
Plain paper fax
Holds up to 40 sheets of A4 paper for ink
jet quality printing.
21 page memory
If you run out of ink or paper while
receiving a fax the document will be stored
in the memor y and automatically printed out when
the new paper or ink has been added.
Copier with zoom
Make single or multiple copies of
documents. Enlarge copies to 140% or
reduce to 70%
One touch and speed dial memories
10 one touch memories and 32 speed dial
memories can each store a fax number,
phone number and name. Easy to display and scroll
through the memories.
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In this guide
12 Month Guarantee 2
At a glance 3
Key features 6
Introduction 8
Safety information 9
Setting up 10
Using your PaperJet 50E 16
Sending faxes 16
To broadcast a document 20
Using the one-touch memories 22
Using the speed-dial memories 23
Reports and lists 25
Making and receiving phone calls 27
Copying documents 29
Additional features 30
Polling 34
Caller display 36
Connecting to a switchboard 37
Help 39
Maintenance 44
Technical information 49
Index 51
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Introduction
Unpacking your PaperJet 50E
When you unpack you should have:
PaperJet 50E with attached
mains power cable and
fitted 3-pin plug.
Telephone line cord
Star ter print cartridge
Handset with cord
Paper suppor t
For your records
Date of purchase:
Place of purchase:
Serial number (on base of unit):
Proof of purchase is required for warranty purposes,
so please keep your receipt.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 8
Never put foreign bodies into the fax machine.
Their accidental contact with powered par ts may
cause a fire or electric shocks.
Do not expose to direct sunlight.
Do not stand your fax machine on carpets or other
sur faces which generate fibres, or place it in
locations preventing free flow of air over its sur faces.
Do not submerge any par t of your fax
machine in water and do not use it in damp
or humid conditions such as bathrooms.
Do not expose your fax machine to fire,
explosive or other hazardous conditions.
There is a slight chance that your fax
machine could be damaged by an electrical
storm. We recommend that you unplug the
power and telephone line cord for the duration of
the storm.
9
Safety information
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10
Setting up
1 Plan the location of your PaperJet 50E
Place your PaperJet 50E on a stable, flat sur face.
Make sure it is close enough to the telephone and
mains power sockets so that cables will reach.
Remember to leave enough room at the front of the
machine for documents to come out. Allow a free
flow of air around the machine for ventilation.
2 Fit the paper support
Fit the plastic suppor t into the slot at the back of the
machine. Ensure it clicks firmly into place.
3 Connect the handset
Click into position
Plug the handset cord into the socket marked
at the back of the machine.
Place the handset in the cradle.
4 Connect the telephone line cord
1 Plug the telephone line cord into the socket
marked LINE at the back of the machine.
2 Connect the other end to the telephone wall socket.
12
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IMPORTANT NOTE
Before connecting to the mains power remove the
red tag marked “REMOVE before plugging in” by
pulling in the direction of the arrow.
5 Connect the mains power
Plug into the mains power and switch on.
The fax will automatically carry out a short test to
check the functions of its components and the
following messages will appear in the display:
AUTOMATIC RX
CHECK PRINT HEAD
and alternating
SET DATE/TIME
6. Load paper
The plain paper sheet feeder can hold up to 40 sheets
of 80gsm paper.
It can accommodate A4 (210 x 297mm), US Letter
(216 x 279mm), and US Legal (216 x 356mm) and
weights between 70-90gsm.
Place the paper in the sheet feeder. Do not force it in.
Use the paper width adjustment lever to push the
paper against the left side of the feeder.
Maximum Level
NOTE
When you need to add more paper, always slide it
under the paper that’s already loaded.
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When you connect the fax machine to the power
supply, and following any interruption in the supply you
will need to set the date and time as described below.
The display shows:
DATE AND TIME
The display shows:
FORMAT: DD/MM/YY
If you want to select a dif ferent for mat fr om
the one displayed, press the b/c keys.
The display shows:
FORMAT: 24 H
If you want to select the other time format
(12-hour), press the b/c keys.
The display shows:
DD/MM/YY HH:MM
01-01-02 00:00
Enter the new date and time (e.g. 26-07-02;
12:00). As each digit is entered, the cursor
will move to the next one.
DD/MM/YY HH:MM
26-07-02 12:00
If you only want to change a few digits,
move the cursor to them using the b/c
keys and over write them with the correct
digits.
To confirm the setting. The procedure for
setting the date and time is complete. The
new date and time will be updated
automatically and will be printed on each
page sent.
To retur n the fax machine to stand-by
mode.
7 To set the date and time
NOTE
If you have selected the 12 hour clock the letter p
from pm or a for am is displayed. To display the
correct p or a setting press the function button
when the cursor is flashing on the p or a. Press the
clear button to delete entries.
NOTE
Remember that the stand-by mode is the status in
which it is idle and that it is the mode from which
the machine can be programmed.
/
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8 Install the starter print cartridge
Open the printer compar tment cover.
Remove the print car tridge from its packaging.
Holding it by the finger grip, peel the protective film
from the print nozzles.
Avoid touching the nozzles and metal electrical
contacts.
Inser t the cartridge into the holder with the
electrical contacts facing towards the front of the
machine.
Pull the car tridge towards the fr ont of the machine
until you hear it click into position.
Close the cover.
If the display continues to show
CHECK PRINT HEAD
the car tridge may not be installed properly. Open
the cover and check that the car tridge is cor r ectly
orientated and clicked into position.
Should the message persist, you may need to clean
the electrical contacts and the carriage (see ‘To clean
the cartridge’, page 46).
Click into position
NOTE
To replace the cartridge when it runs out of ink,
follow the instructions in the Maintenance Section
on page 44.
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9 Automatic print quality test page
Your PaperJet 50E automatically cleans the
print nozzles and prints a test page.
Once printed, the display shows
CHECK PRINT OUT
1=EXIT 0 = REPEAT
The printed sheet contains the following:
a
numbered scale, to check ink flow and
the electrical circuits on the print head.
a set of
graphics and text to assess print
quality.
Check the numbered scale
for interruptions
and the black areas for horizontal white
lines. If none are present, the print head is
installed correctly and working nor mally.
Press
1 if the test print is acceptable.
Or
Press 0 to r epeat the test.
If there is still a problem after printing three
test pages tr y:
changing the paper you are using, it may be
too porous.
removing and re-installing the print cartridge.
cleaning the electrical contacts and print
nozzles (see
‘To clean the cartridge and
nozzles’, page 46).
replace the car tridge.
•
•
•
•
•
•
For example to enter the name JOHN:
Press the
5 button until the display shows J.
Press
>
Press the 6 button until the display shows O.
Press
>
Press the 4 button until the display shows H.
Press
>
Press the 6 button until the display shows N.
10
Enter your name and fax number
Your name and number will be added to
ever y fax page you send. You can enter a
maximum of 16 characters and 20 digits.
Press the
Function button until the display
shows
INSTALLATION
Display shows
TEL. LINE SET-UP
Press twice. Display shows
STATION NAME
Display shows
TYPE YOUR NAME
Press the buttons to enter your name up to a
maximum of 16 characters, as shown below.
Press buttons to move the cursor
to the character you want or to inser t a
space.
Press the
✱
and #buttons to enter dif ferent
symbols such as ‘&’.
Press the
Clear button to delete entries.
A-Z
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11
To set the position of your fax header
Your name, fax number, date and time can
be shown at the top of the page outside the
text area or slightly lower down inside the
text area. The default setting is for the
header to be shown inside the text area.
You can switch between these two positions.
Press the
Function button until the display
shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
HEADER
INSIDE
Your header will be printed inside the text
area.
Press to display
INSIDEorOUTSIDE
.
To confirm the displayed option.
To retur n to standby.
When you have finished entering your name
To confirm. Display shows
PHONE NUMBER
Display shows
TYPE YOUR NUMBER
Enter your phone number.
Press to confirm.
To retur n to standby.
If you are entering your number in an
international format press the ✱button to
enter a +.
/
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Using your PaperJet 50E
Sending faxes
What type of paper you can use
Dimensions:
• width 148mm – 216mm.
• length 216mm – 600mm.
Thickness:
•60-90gsm max 5 sheets.
•90-140gsm 1 sheet at a time.
Do not use
•Torn, crumpled and rolled paper.
• Paper that is too thin
•Wet or moist paper.
• Carbon paper.
• Correction fluid, paper clips and staples.
Inserting documents in the feeder
• Gently inser t documents to be faxed (up to 5 pages)
face down.
• Adjust the paper feeder width guides to fit.
Setting the contrast and resolution
You can choose differ ent resolution and contrast
settings to ensure the best quality when faxing or
copying a document.
Setting the contrast and resolution
After inser ting the document in the feeder.
Contrast
Press the Contrast button to select the
setting you want.
• NORMAL – when the original document
is clearly printed.
• DARK – when the original document is
light.
• LIGHT – when the original document is
dark.
After the fax has been sent, your PaperJet
always resets to normal contrast.
Resolution
Press the Resolution button to select the
setting you want.
• STD (standard) – when the original
contains easy to read text.
• FINE – when the original contains small
or hard-to-read text or line diagrams.
• FINE and HALF-TONES – when the
original contains varying shades of grey
or pictures.
NOTE
FINE and HALF-TONES settings take longer to send.
PaperJet 50e User Guide_se 10-06-2003 10:07 Pagina 16
To send a fax
Place document face down in the document
feeder.
If necessar y set the Contrast and
Resolution settings.
Use the keypad to dial the number you
want.
Press the
Start button. The number is
dialled before your fax is scanned and sent.
When the fax has been sent, the display
shows
TX COMPLETED
to confirm a
successful transmission.
17
NOTE
If you make a mistake when entering a number,
press the < > buttons to move the cursor over the
digit and enter the correct digit. To delete the digit
press the Clear button.
NOTE
All dialling is shown using 0-9 keypad. You can also
use one-touch or speed dialling if they are set.
To select the default resolution setting
Your machine is pre-set to STD resolution
for faxing and copying. You can change this
setting so that the resolution is
automatically set to FINE.
When the machine is in standby
Press until the display shows
FAX SET-UP
To display
DATE AND TIME
To display
VARIOUS SETTINGS
Press until the display shows
TX RESOL. STD
To switch between FINE and STD.
To confirm.
To retur n to standby.
To dial and hear the progress of your
fax call
Place document face down in the document
feeder.
If necessar y set the Contrast and
Resolution settings.
Press the
Monitor button. You hear the
dialling tone over the loudspeaker.
Use the keypad to dial the number you want.
When you hear the far end machine
respond press the
Start button. Your fax is
scanned and sent.
When the fax has been sent, the display
shows
TX COMPLETED
to confirm a
successful transmission.
/
/
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 17
To redial the last number
Press the Last Number button twice.
18
To dial using the handset
Place document face down in the document
feeder.
If necessar y set the Contrast and
Resolution settings.
Pick up the handset and listen via the
earpiece.
Use the keypad to dial the number you want.
If the other person’s fax machine is set up
for automatic reception, you hear the fax
tones, press the
Start button and replace
the handset. Your fax is scanned and sent.
If your call is answered in person, ask them
to press the star t button on their fax
machine. You will then hear their fax tones.
Press the
Start button and replace the
handset. Your fax is scanned and sent.
When the fax has been sent, the display
shows
TX COMPLETED
to confirm a
successful transmission.
NOTE
To stop a fax being sent at any time, press the Stop
button.
Automatic re-dialling
If a fax fails to be sent, for example, the number
dialled was engaged, your PaperJet 50E will
automatically retry up to 3 times at 2 minute intervals.
If after all retries, the fax has not been sent, the
document will be deleted from memory (if using
MEMORY TX). You have the option of retaining
failed MEMORY TX faxes in memory to enable you
to try sending them again without re-scanning.
To do this you must enable the document
retransmission feature.
To switch document retransmission on/off
The default setting is of f.
Press the
Function button until display
shows
FAX SETUP
Press the Start button. Display shows
DATE AND TIME
Press the Function button. Display shows
VARIOUS SETTINGS
Press the Start button until display shows
RETRANS.DOC: OFF
Press buttons to switch between ON and
OFF.
Press the
Start button to confirm the option
displayed.
The machine returns to standby.
/
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19
If using the 12 hour clock, press the Function
button to switch between a for AMand p for PM.
Press the < > buttons to move the cursor.
NOTE
To cancel your pre-set fax transmission, press
the Stop button or remove the document from the
document feeder.
If you want to store the document in memory
for delayed faxing, see “To fax from memory” on
page 20.
To send a fax at a pre-set time (delayed
faxing)
You can set your PaperJet 50E to send a fax
at a specific time in order to take advantage
of cheaper call rates or to allow for dif ferent
time zones.
Place document face down in the document
feeder.
If necessar y set the Contrast and
Resolution settings.
Press until the display shows
DELAYED TX
Press the Start button.
Display shows
TYPE TIME
HH:MM
Enter the time at which you want your fax
to be sent, e.g. 18.30.
Display shows
TYPE FAX NUMBER
Enter the number you want.
Press to confirm. Display shows the time at
which the fax is due to be sent
AUTOMATIC RX
TX AT 18:30
1 2 3
To change the details of a pre-set fax
You can set a new time and fax number.
Press until the display shows
DELAYED TX
Display shows
ALREADY ENTERED
Display shows
CHANGE PARAM?
Either
Press to display
CANCEL SETTING
To confirm. The fax is cancelled and your
machine returns to standby.
Or
Display shows
TYPE TIME
Enter the new time at which you want your
fax to be sent, e.g. 19.00
Display shows
TYPE FAX NUMBER
Press to confirm. Display shows
AUTOMATIC RX
TX AT 19.00
/
/
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Volume
PaperJet 50E user guide – Edition 3 – 29.8.00
20
To fax from memory
Your PaperJet 50E has a memor y which lets
you store one document for sending at a
pre-set time.
Place document face down in the document
feeder.
If necessar y set the Contrast and Resolution
settings.
Display shows
TX FROM MEMORY
The document is scanned into the memor y.
Display shows
STORING
then
TYPE TIME
HH:MM
Enter the time at which you want your fax
to be sent, e.g. 18.30 or press the Start
button to select the current time.
Display shows
TYPE FAX NUMBER
Use the keypad to dial the number you
want.
Display shows
TYPE FAX NUMBER
. If
required, enter the second number to which
you want to send your fax and press the
Start button again.
Repeat the last 2 steps until you have
entered all the numbers you want up to
maximum of 10 when the display will show
END OF LIST.
To finish.
To broadcast a document
You can set your machine to send a document to up
10 dif ferent numbers (br oadcasting).
See “To fax from memory” below.
If using the 12 hour clock, press the Function
button to switch between a for AMand p for PM.
Press the < > buttons to move the cursor.
To change, re-send or cancel a stored
document
When you have stored a document in the
memor y for sending later:
Display shows
AUTOMATIC RX
MEMORY TX
Display shows
TX FROM MEMORY
Display shows
ALREADY ENTERED
Display shows
PRINT SETTING?
Press to switch between this and the other
two options
CHANGE PARAM?
or
CANCEL
SETTING?
Press to select the option displayed.
PRINT – you get a print out of the fax
details and then the machine returns to
standby.
/
/
PaperJet 50e User Guide_se 1-07-2003 18:18 Pagina 20
Receiving faxes
By pressing the RX MODE button you can
set your PaperJet 50E to receive a
document in three dif fer ent ways:
Press to display the following settings.
AUTOMATIC RX
– This is Automatic reception.
Your fax machine automatically answers fax
calls (this is the default setting).
MANUAL RX
– This is Manual reception.
You answer calls in person and receive faxes
by pressing the Star t button if you hear the
fax tones.
PHONE/FAX RX
– This is Automatic reception
with call recognition. After the set number
of rings (default 4), your fax machine will
answer the call. If it is a fax, it is received.
If it is a voice call the machine beeps for up
to 20 seconds and the display shows
LIFT
HANDSET
. If you do not lift the handset the
machine prepares to receive a fax.
If you pick up the phone before your
machine takes the call and you hear fax
tones, press the
Start button to begin
reception and hang up the handset.
21
CANCEL – the machine cancels the
memor y setting and r eturns to standby.
CHANGE PARAM? – you can change the
fax number and time settings. Display
shows
TYPE TIME
.
Change the time if required.
Display shows
TYPE NUMBER
and the
number already entered.
You can change the number if required.
Repeat the 2 steps above for all the numbers
that have been entered.
If the list contains less than 10 numbers
the display shows
TYPE FAX NUMBER
.
Enter a new number if required.
Repeat the last step until you have entered
all the numbers you want up to a maximum
of 10.
After entering/changing your last number
press
Start again to confirm. Display shows
AUTOMATIC RX
(or current r eceive mode)
and
MEMORY TX
.
/
/
/
PaperJet 50e User Guide_se 10-06-2003 10:08 Pagina 21
To store a one touch entry
Using the codes 0-9, your PaperJet 50E has
10 one-touch memories under which you
can store a name, fax number and telephone
number.
You can store numbers up to 32 digits long,
and names up to 16 characters long, in each
one-touch memor y.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Press until the display shows
ONE TOUCH
DIAL
Display shows
TYPE ONE TOUCH
Enter a single digit 0-9 to set the one touch
memor y location under which the name
and number will be stored, e.g. 1 Display
shows
FAX NO
.
Press to switch between
FAX
or
TEL NO
.
Press to select the fax or phone number
setting you want.
Display shows
FAX
or
TEL NO
.
Enter the number you want to store.
If necessar y, press the <> buttons
to move the cursor.
Press to confirm. Display shows
01: NAME
Enter the name you want to store.
Press buttons to move the cursor.
Press to confirm. Display shows
EDIT
ANOTHER YES
22
Using the one-touch memories
Using the keypad to enter names and
numbers
The keypad lets you type letters when you
are asked to enter a name.
For example to enter the name JOHN:
Press the
5 button until the display shows J.
Press
>
Press the 6 button until the display shows O.
Press
>
Press the 4 button until the display shows H.
Press
>
Press the 6 button until the display shows N.
Press
>
Press the ✱and #buttons to enter
dif ferent symbols such as ‘&’.
Press the
< > buttons to move the cursor to
the character you want.
To delete the number or name you have
entered completely, press the
Clear button.
A-Z
/
/
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23
To edit or delete a one-touch entry
Follow the steps shown above to store a
one touch entr y selecting the location you
want to change or delete. A new name and
number will over write the existing entry.
To edit an entr y , pr ess the
< > buttons to
move the cursor over the digit or character
you want to change and enter the correct
one.
To delete a name or number, press the
Clear button when the name or number is
displayed during these steps.
To send a one-touch fax
Place document face down in the document
feeder.
If necessar y set the Contrast and Resolution
settings.
Press and hold the
0-9 memory location
number for one second. The name is
displayed and then the number is displayed
and dialled.
Using the speed-dial memories
To store a speed dial entry
Using the codes 01 – 32, your PaperJet 50E
has 32 speed dial memories under which
you can store a name and fax number and
telephone number.
You can store numbers up to 32 digits long
in each speed dial memor y and names up to
16 characters.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Press until the display shows
CODED SPEED
DIAL
Display shows
TYPE SPEED NO.
Enter the two digit speed dialling code
under which the name and number will be
stored, e.g. 01. Display shows
FAX NO.
01-32
If you stored a fax number you can now add
a phone number to the memor y or vice
versa. You can also create a new memor y
entry.
Press to retur n to standby
Or
Press to enter another name or number.
Repeat the procedure above to enter names
and numbers.
Press to confirm your last entry.
Press to retur n to standby. Your entries
have been stored.
/
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 23
24
To edit or delete a speed dial entry
Follow the steps shown above to store a
speed dial entr y. A new name and number
will over write the existing entry.
To edit an entr y , pr ess the <> buttons to
move the cursor over the digit or character
you want to change and enter the correct
one.
To delete a name or number, press the
Clear button when the name or number is
displayed during these steps.
To send a speed dial fax
Place document face down in the document
feeder.
If necessar y set the Contrast and Resolution
settings.
Press the speed dial button. Display shows
FAX CALL
CODE OR < >
Enter the memor y location number under
which the fax number is stored. The number
is dialled.
Or
Press to scroll through fax numbers until
the one you want is displayed.
And
The number is dialled.
01-32
Press to switch between
FAX
or
TEL. NO
Press to select the fax or phone number
setting you want.
Display shows
01: FAX
or
TEL NO
.
Enter the number you want to store.
If necessar y, press the
< > buttons to move
the cursor.
Press to confirm. Display shows
01: NAME
Enter the name you want to store.
Press the < > buttons to move the cursor.
Press to confirm. Display shows
EDIT
ANOTHER YES
If you stored a fax number you can now add
a phone number to the memor y or vice
versa. You can also create a new memor y
entry.
To retur n to standby
Or
Press to enter another name or number.
Repeat the procedure above to enter names
and numbers.
Press to confirm your last entry.
Press to retur n to standby. Your entries
have been stored.
A-Z
/
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 24
25
What the report terms mean
Reports contain the following information:
Act. n. Each fax sent and received is given
a number.
Type The type of operation:
TX, TX ECM, TX POLL, TX POLL ECM
for faxes sent.
RX, RX ECM, RX POLL, RX POLL ECM
for faxes received.
Doc. N. Reference number of document
stored in the memory for sending.
Dialled Number Fax number dialled.
Received Id Number (and name if available) of the
person called providing it has been
stored on their fax machine.
Date/Time Date and time fax was sent or received.
Duration Length of call in minutes and seconds.
Pages Total number of pages sent or received.
Result OK if fax was sent or received
successfully.
XX ERROR CODE if the fax did not go
through properly.
See page 41 for the
meaning of the error codes.
Reports and lists
Your PaperJet 50E prints the following reports
Power failure report
Always printed automatically.
– if a power failure occurs while a fax is being sent
or received the report gives you details about
that fax.
– if a power failure occurs before sending when a
document has been stored in the memory, or after
a fax has been received into memory and not
printed out, the repor t details the number of pages
lost from the memory and the date and time of
power failure.
Activity report
Provides details of the last 25 faxes sent and
received. The report is printed automatically and
you can request an activity report at any time.
Transmission report
Provides confirmation of the results of the last fax
sent. You can set your PaperJet 50E to print a last
transmission repor t after every fax, every failed fax,
or upon request. The default is every failed fax.
Broadcasting report
Contains details about the last broadcast fax sent
(see page 26). It is printed automatically after each
broadcast fax. You can switch this setting off. The
default is ON.
Delayed transmission report
This is a repor t that is printed automatically when
you set a delayed transmission. It gives the number
dialled and the time of the transmission. The default
is OFF.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 25
To request immediate print-outs
You can get print-outs of transmission,
activity and broadcasting repor ts.
Press until the display shows
PRINT OUT
REPORT
Display shows
LAST TX REPORT
Press to select the report you want to print:
LAST TX REPORT
LAST BROAD. REP
ACTIVITY REPORT
PRINT: ID LIST
PRINT OUT: EXIT
– to cancel without
printing.
Press to confirm the option displayed.
To switch automatic printing of delayed
transmission on and off.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
DELAY LIST: OFF
Press to switch between the ONand
OFF
settings.
Press to confirm the option displayed.
Press to retur n your machine to standby
To switch automatic printing of
broadcast reports on and off
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
.
Display shows
VARIOUS SETTINGS
.
Press until the display shows
BROADC.
REP: ON
Press to switch between the ONand
OFF
settings.
Press to confirm the option displayed.
Press to retur n your machine to standby.
26
To switch automatic printing of
transmission and error reports on and off
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
FAILED TX
REPORT
Press to display the option you want
FAILED TX REPORT
– print a repor t only
after a fax has failed to be sent or received.
TX REPORT ALWAYS
– print a repor t after
ever y r eceived or sent fax.
TX REPORT OFF
– no repor ts will be printed.
Press to confirm.
Press to retur n your machine to standby.
PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 26
To make a phone call.
Lift the receiver.
Dial the phone number.
27
Your PaperJet 50E prints the following lists
You can obtain at any time a print-out of:
– setup and configuration of your machine
– speed dialling entries
– one-touch entries.
To print the set-up list
Press until the display shows
INSTALLATION
Display shows
TEL. LINE SET-UP
Press until the display shows
PRINT INSTALL.
Display shows
PRINT OUT:
Press to star t the print out.
Or
To retur n to standby without printing.
To print the configuration, speed dial
and one-touch lists
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Press until the display shows
PRINT OUT
SET UP
Display shows
PRINT SETTINGS
Press to display the option you want
ONE
TOUCH
,
SPEED DIAL
or
SETTINGS
.
Press to star t the printout.
Or
To retur n to standby without printing.
Making and receiving phone calls
You can use your PaperJet 50E as a normal telephone.
/
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 27
To search through the speed dial entries
Do not put a document in the document
feeder.
You can dial without lifting the handset
Press the
Speed dial button. Display shows
TEL CALL
CODE OR < >
Press to scroll through the entries until the
one you want is displayed.
The number is dialled.
When you hear your call being answered,
lift the handset and talk.
To make a speed dial call
Do not put a document in the document
feeder.
You can dial without lifting the handset.
Press the
Speed dial button.
Enter speed dial code you want. The
telephone number (if stored) is displayed
and dialled.
When you hear your call being answered,
lift the handset and talk.
28
To put a caller on hold
You can put a caller on hold while you talk
to someone else close by.
Press to put your caller on hold.
Your caller will hear a beep, and will not be
able to hear you.
Press again to resume your conversation.
01-32
To dial a one-touch phone number
Do not put a document in the document
feeder.
You can dial without lifting up the handset.
Press and hold the memory location
number you want until the telephone number
(if stored) is displayed. The number is
automatically dialled.
When you hear your call being answered,
lift the handset and talk.
/
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 28
29
Copying documents
Your PaperJet 50E can act as a convenience copier
and make multiple copies of a document as well as
enlarging or reducing your original.
Do not use
•Torn, crumpled and rolled paper
• Paper that is too thin
•Wet or moist paper
• Carbon paper
• Correction fluid, paper clips or staples.
To copy a document
Inser t the document to be copied into the
document feeder.
Press the
Copy button. Display shows the
current contrast, r esolution and size
settings.
100% TEXT
NORMAL
Select the contrast LIGHT, DARK, NORMAL.
Select the resolution
TEXT, PHOTO
Select the size 100%, 140% 70%.
Enter the number of copies required.
Your machine scans the document one
page at a time, printing the copies after
each page.
To stop copying
Press the Stop button. Display shows copy
interrupted.
Remove any remaining sheets of paper in
the document feeder.
Press the
Stop button again to confirm.
/
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 29
30
Additional features
To set the print area of a document
You can set the print area of a received fax
to 70% 76%, 80%, 94% or 100% of the original.
The recommended reduction settings are:
A4 = 94%, Letter = 80%, Legal = Off
(no reduction).
The default setting is 94%.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Press until the display shows
PRINTER
PARAMET
.
Press until the display shows
REDUCTION 94%
Press to switch between 94%, 80%, 76%, 70%
and OFF (100%, no reduction).
Press to confirm the option displayed.
To retur n to standby.
To set the print quality
You can adjust the output quality of the
printer. There are 2 settings: NORMAL and
HIGH QUALITY. The default setting is
HIGH QUALITY.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Press until the display shows
PRINTER
PARAMET
.
Press until the display shows
COPY: HIGH QUAL.
Press to switch between
HIGH QUAL.
and
NORMAL
Press to confirm the option displayed.
To retur n your machine to standby.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 30
To adjust the ringer volume
You can switch between High, Medium,
Low and Of f. The default setting is High.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
RING VOLUME:
HIGH
Press to switch between the settings
HIGH
,
MEDIUM, LOW
and
OFF
.
Press to confirm the option displayed.
To retur n to standby.
31
To set the number of rings before your
fax machine takes a call
If the fax machine is set to AUTOMATIC
RX or PHONE FAX RX, it is pre-set to
answer incoming calls after 4 rings.
You can change the number of times it rings
before taking the call
Press until the display shows
INSTALLATION
Display shows
TEL.LINE SET-UP
Press until the display shows
RING COUNT:04
Press to set the number of rings to 01, 02,
04
or 08.
Press to confirm the option displayed.
To retur n to standby.
To receive a document longer than the
paper size
If you receive a document sent using a
longer paper size than the one in your fax
machine, you may find the text is cut of f.
You can make the fax print the remaining
text on another sheet.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
PRINTER PARAMET
.
Press until the display shows
SURPLUS: AUTO
Press to select ONfrom the options of
AUTO
,
ON
and
OFF
If you select
AUTO
, your machine will print
remaining text on another sheet providing
it fills at least 12 mm of the page. By
selecting ONyou ensure that any surplus
text is printed on another page. If you select
OFF
, your machine will not print any surplus
text.
Press to confirm.
To retur n to standby.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 31
32
To adjust the duration of the phone call
alert beeps
When your PaperJet 50E is set to
PHONE/FAX RX
mode it automatically
answers all calls. If it is a phone call, it is set
to beep for 20 seconds to aler t you to pick
up the handset. You can adjust the duration
of these beeps.
Press until the display shows
INSTALLATION
Display shows
TEL.LINE SET-UP
Press until the display shows
FAX/TEL
TIMER:20
Press to switch between the options of 15,
20, 30
and 40seconds.
Press to confirm the option displayed.
To retur n to standby.
Receiving a fax call via an extension phone
(Remote Start)
If you answer a call on an extension phone connected
to the same line as your PaperJet 50E and you hear
fax tones, you can switch your PaperJet 50E into fax
receive mode by dialling
✱ ✱
. This is like pressing
the Start button.
When you hear your PaperJet 50E respond with its
own fax tones, hang up the extension phone.
To switch remote start off/on
Press until the display shows
INSTALLATION
Press until the display shows
REMOTE
START: ON
Press to change from ON to OFF.
Press to confirm the setting. The display
shows
RING COUNT XX
.
Press to retur n to standby.
PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 32
To adjust the volume of the buzzer
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
BUZZER VOL.LOW
Press to switch between
HIGH, MEDIUM, LOW
and
OFF
.
Press to confirm the option displayed.
To retur n to standby.
To switch the fax tones on and off
Your machine will automatically play
dialling tones and fax connection tones over
the loudspeaker so that you can hear the
progress of the call. You can switch the
tones on and of f.
Press until the display shows
INSTALLATION
Display shows
TEL.LINE SET-UP
Until the display shows
DIAGNOSTICS
Press until the display shows
LINE
MONITOR: ON
Press to switch between ONand
OFF
. If you
select
OFF
, you will not hear the dialling and
fax connection tones.
Press to confirm the option displayed.
To retur n to standby.
33
To adjust the loudspeaker volume
While the machine is in standby
Display shows
TYPE NUMBER
.
Press to raise or lower the volume.
To adjust the speed a fax is sent at
Your PaperJet 50E is set to send faxes at
9600bps. If you consistently fail to send
faxes to a par ticular number it might help
to reduce the transmission speed to
4800bps.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
TXSPEED 9.6
Press to switch between
9.6
and
4.8
.
Press to confirm the option displayed.
To retur n to standby.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 33
34
To switch ECM mode on/off
ECM (Error Correction Mode) is a system
for correcting errors caused by
inter ference on the line. When switched on,
the display shows Ewhen sending or
receiving to/from another machine using
ECM. The default setting for your machine
is to have ECM switched ON and you
should not have to change it. However, you
can switch it of f if you wish.
Press until the display shows
FAX SET-UP
Display shows
DATE AND TIME
Display shows
VARIOUS SETTINGS
Press until the display shows
ECM: ON
Press to switch between ON and OFF.
Press to confirm the option displayed.
To retur n to standby.
Polling
Polling lets you call another fax machine to retrieve
a document automatically.
It also enables another fax machine to call your
PaperJet 50E and request a document that you have
set ready to be received.
This is often also known as ‘faxback’.
To poll a document from another fax
machine
When you know that another fax machine
has a document ready for polling, you can
set your PaperJet 50E to receive the
document.
Press until the display shows
POLLING RX
Press until the display shows
TYPE TIME
Either
Enter the time you want to star t calling the
other fax machine then press Start.
Or
Press the Start button to begin polling
immediately. Display shows
TYPE FAX
NUMBER
Dial the number of the fax machine from
which you want to poll a document.
Press to confirm. Display shows
POLL RX
and the time at which you have set it to poll.
You can still send and receive other faxes as
normal.
/
/
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 34
To set a document for polling by another
fax machine
Inser t a document in the document feeder.
Display shows
DOCUMENT READY
Set the resolution and contrast if necessary.
Press until the display shows
POLLING TX
Press twice. Display shows
AUTOMATIC RX
POLLING TX SET
To cancel polling remove the document
from the feeder. To cancel during polling
press Stop.
To change a polling time and number
When you have set a polling time
Press until the display shows
POLLING RX
Display shows
ALREADY ENTERED
Display shows
CHANGE PARAM?
Display shows
TYPE TIME
HH:MM
If required, use the keypad to enter the new
time. This over writes the original one.
Display shows
TYPE NUMBER
If required, enter the new number. This
over writes the original one.
Display shows
AUTOMATIC RX
POLL RX
To confirm. Your machine returns to
standby.
35
To cancel polling
When you have set a polling time
Press until the display shows
POLLING RX
Display shows
ALREADY ENTERED
Display shows
CHANGE PARAM?
To display
CANCEL SETTING?
To confirm cancellation. Your fax machine
returns to standby.
/
/
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 35
36
Caller Display
If you have suscribed to your network provider’s
caller display ser vice your PaperJet 50E will display
caller information. Wen you receive and incoming
call the display will show:
You caller’s number.
Or
WITHHELD -
if your caller has chosen to withhold
their number.
Or
NO AVAILABLE -
if your caller is connected to an
excange whith does not provide this service.
Or
OPERATOR -
if you are being called by the operator.
Or
INTERNATIONAL -
if you are being called from
overseas.
Or
RING-BACK -
if you have previously called an
engaged number and set up a Ring back call.
Or
PAYPHONE -
if you are being called by a payphone.
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 36
37
Connecting to a switchboard
You can store the access code required to get an
outside line so that you only have to press the
EXTERNAL button.
With some switchboards you may also need to switch
your PaperJet 50E from TONE dialling to PULSE
dialling. Check with your switchboard manager or
supplier to see if this is necessar y.
To set the dialling mode and access
number
While your PaperJet 50E is in standby mode
Press the
Function button until the display
shows
INSTALLATION
Display shows
TEL.LINE SET-UP
Display shows
PUBL. LINE (PSTN)
Press until the display shows
PRIV. LINE
(PBX)
Display shows
PBX DIAL: TONE
Press to switch between
TONE
and
PULSE
.
Press to confirm. Display shows
EXT. LINE: PREFIX
Press the
< >
buttons to display the options:
FLASH
or
PREFIX
. If your access code is
recall choose
FLASH
. If your access code is a
digit(s) choose
PREFIX
.
Press
Start to confirm your choice.
If you select
PREFIX
you are asked for the
code needed to get an outside line via your
switchboard (max. three digits).
Enter your code.
To confirm.
Display shows
PSTN DIAL: TONE
Press to switch between
TONE
and
PULSE
settings to suit your switchboard.
To confirm.
To retur n to standby.
/
PaperJet 50e User Guide_se 10-06-2003 10:11 Pagina 37
Using the External button
You can use the External button to inser t
the access code before numbers stored
in the one touch and speed dial memories.
Before entering the number
(pages 22-24),
press External, an Ewill appear in the
display, and continue entering the number
as normal.
When dialling manually, just press
External
before dialling the number.
38
To switch dialling mode during a call
If you are using your PaperJet 50E in PULSE
dialling mode, you can change to TONE
mode during a call using the ✱button. This
might be useful when calling interactive
services such as the BT Customer Services
line on 150.
After pressing the
✱
button all subsequent
digits will be dialled in TONE mode. When
you end the call, dialling will rever t to
PULSE mode.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 38
39
Help
The error light comes on and an error message
is displayed.
An error r eport is automatically printed. Press the
Stop button to reset the machine and check the
message against the Error Messages list, page 42.
If you run out of paper or ink.
Your PaperJet 50E will store incoming faxes in the
memory.
If you run out of paper or ink or the paper jams
during reception, or if you open the printer cover,
printing will stop and the fax you are receiving
will be temporarily stored in the memory. Once the
problem has been resolved, your machine will start
printing again.
Replacement car tridges (Code M 2191)
are available by telephone 0870 240 7285.
If there is a power failure
In the case of power failure, the fax machine will
keep the data for:
• numbers stored in the one-touch and speed
dial memories
•reports
Any documents stored in the memory will be lost,
along with date, and time.
When the power is restored your machine will print
out a repor t which shows the total number
of pages (both received and stored for sending) lost
from the memory.
Your machine doesn’t switch on
Check that the mains power is plugged in and
switched on.
The document cannot be inserted into the
document feeder
Check the size of the document. See page 16 for
correct sizes.
Fax documents are not sent
Check that the document is not jammed in the
machine.
The line may be busy. Your machine will retry
automatically 3 times at 2 minute inter vals.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 39
40
Your machine does not receive faxes
automatically
• Check that it has not been set for manual
reception.
• Check that you have ink and paper.
• Check for paper jams.
You cannot print faxes or copy documents
• Check for paper jams.
• Check that you have ink and paper.
• The type of paper you are using may not be
correct, check paper size and weight shown on
page 16.
Your machine prints out completely blank copies
You may have inserted the document to be copied
the wrong way around. Place the side to be copied
face down.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 40
41
Error codes
Other problems may be accompanied by a display of
ERROR CODE
and a number. Check the number against
the list below.
CODE MESSAGE ERROR CAUSE ACTION
OK No message. Operation completed No action.
successfully
02 IMPOSSIBLE CONNECTION The fax machine does not detect any Check that the fax machine is
dialing tone or receives an irregular signal. correctly connected to the telephone
line and that the hardset is not off
the hook. Then try connecting again.
03 RECEIVER DOES NOT ANSWER The number you are calling does not Check for dial tone by lifting the
answer or is not a fax or there is no handset and if OK try calling again.
dial tone.
04 ERR.WHILE TRANSMITTING A problem has occurred while Send again starting from the
RESEND FROM PAGE: nn sending a fax. “nn” = page number page shown in the report.
on the which the error occurred.
05 RESEND PAGES: The machine you are calling Send again starting from the page
nn, nn detected errors during the send. shown in the report.
“nn” = page number on which
the error occurred.
07 DOCUMENT TOO LONG or Transmission time for a page exceeds Try sending again.
SENDING STOPPED the permitted limit.
08 CHECK THE DOCUMENT Optical scanner unable to read Remove and re-insert document in
the document or document may be the feeder and try again.
too long. Check paper is not longer than
600mm.
09 STOP PRESSED You have stopped the machine. No action.
10 No message Fax has detected an error while Ask sender to send fax again.
receiving a fax.
11 No message Printer problem while receiving a fax. Correct the printing problem, then
Document stored in the memory wait for the stored document to be
but the memory capacity has been printed. Ask sender to fax the rest
exceeded. of the document.
13 ERRORS WHILE POLLING Polled fax machine has no document Contact the sender.
ready or was not set for polling.
16 POWER FAILURE ON PAGE Power failure while sending or Send again from the page shown on
receiving a document. the report.
(OK) No message. Document has been received but Contact sender.
printing quality is poor.
OCC LINE BUSY The line is engaged. Try again later.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 41
42
Error messages
If you see an error message on the display, check
here for its meaning and solution. Messages are listed
in alphabetical order.
AUTOREDIAL nnn
Last fax call failed. Your machine will redial after
nnn seconds.
CHECK DOCUMENT, PRESS
The document is not going through properly.
Remove and re-inser t the document in the document
feeder. Press the
Stop button to retur n to standby
and send again.
CHECK PAPER, PRESS
You have run out of paper. Add paper and press the
Stop button to retur n to standby.
Or
The paper is not going through properly. Remove
and re-inser t the paper. Press the Stop button to
return to standby.
CHECK PRINT HEAD
The car tridge has not been installed or has been
installed incorrectly. Install the cartridge again.
Some print nozzles may be damaged, reducing print
quality. Clean the cartridge
(see page 46).
COPY INTERRUPTED
The Stop button has been pressed.
Or
There was a problem during copying and it could
not be printed. Check the type of problem on the
display and clear it.
COVER OPEN
Close the printer compar tment cover.
DOC IN MEMORY
A received fax is stored in the memory because it
could not be printed right away. Check the problem
on the display and clear it.
LAST TX ERR. XX
The last fax sent was not completed successfully.
Press the Last TX button to send again or pr ess the
Stop button to retur n your machine to standby.
MEMORY FULL
Because of a printing problem (no paper, paper jam,
no ink, cover open etc) documents have been
received into the memory. Resolve the printing
problem and the documents will automatically be
printed and the memor y clear ed.
NOT PROGRAMMED
You have chosen a one-touch button or speed dial
code which does not have an entr y stor ed.
OUT OF INK
The ink in the car tridge has run out. Change the
cartridge (see Changing the cartridge, page 44).
PAPER ERROR, PRESS
Paper jam. Press the Stop button and, if the paper
sheet is not ejected automatically, check where it is
jammed and remove it. (See Removing jammed pages,
page 48.)
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43
POLL. RETRY nnn
The last polling call failed. Your fax is waiting to redial
the number after nnn seconds.
REMOVE DOCUMENT, PRESS
A document jam has occurred. Pr ess the Stop button
and if the page is not ejected automatically, remove
it by hand. (See Removing jammed pages, page 48.)
Or
Document scanning has been interrupted by pressing
the Stop button.
RX ERROR
An error has occurred during fax reception. Press
the Stop button to turn of f the Error light and clear
the message. You may need to ask the sender to
re-send the fax.
RX IN MEMORY
A problem has occurr ed during reception and the
fax has continued to be received in the memory.
The bottom line of the display tells you what the
problem is. Resolve the problem and the fax will
automatically be printed.
SYSTEM ERROR nn
Your machine has locked up. Note the error code.
PaperJet Helpline is 0870 240 8026.
TX ERROR
Your last fax was not sent correctly. Press the Stop
button to tur n off the Er r or light and clear the
message. Check the number you are sending to and
tr y sending your fax again.
Beeps
Error beeps
Short beep – wrong key pressed when following a set
of instructions.
Long beep – unsuccessful procedure.
Continuous beep – handset is off-hook.
Advice beeps
Short beep – confirms fax sent or received successfully.
Beeps for 20 seconds – phone call, lift receiver to answer.
Memory capacity
Your PaperJet 50E can store up to 21 pages of this
standard letter (reproduced A4 size).
BT PaperJet Helpline
If you cannot resolve a problem by using the Help
section, contact the Helpline on
0870 240 8026.
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44
Maintenance
Cleaning your PaperJet 50E
First disconnect it from the mains power supply and
the telephone line.
Clean with a cloth dampened with diluted
washing-up liquid. Never use household polish as
this may damage your fax machine. Never use a dr y
cloth as this may cause static shock.
Changing the cartridge
Your PaperJet 50E is supplied with a starter print
cartridge.
Replacement car tridges (Code M 2191) are available
by telephone 0870 240 7285.
Changing the cartridge
1 Open the printer compar tment cover.
2 Pull the green tab towards the front of the
machine to release the car tridge.
3 Lift out the car tridge.
4 Remove the new car tridge from its
packaging. Holding it by the finger grip, peel the
protective film from the print nozzles.
5Avoid touching the nozzles and metal electrical
contacts.
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6 Inser t the new cartridge into the holder with the
electrical contacts facing towards the front of the
machine.
7 Pull the cartridge towar ds the fr ont of the machine
until you hear it click into position.
8 It should be oriented a shown close the cover
on next drawing.
9 Close the cover.
45
FRONT OF MACHINE
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46
To clean the cartridge and nozzles
If the printing quality deteriorates you can
quickly clean the print head and test the
nozzles with a print-out showing their
condition.
Press the Function button until the display
shows
HEAD MAINTENANCE
Display shows
NEW HEAD: ON
Either
If the print head is new, press the Start
button. Your PaperJet 50E perfor ms a print
test.
Or
If the print head is not new, press to display
NEW HEAD: OFF
Display shows
CLEANING: ON
Your machine perfor ms a print test.
To cancel, press the
Stop button.
To interpret the print test,
see page 14.
If the printout shows
NOZZLE DAMAGED
then you should clean the car tridge
contacts, see opposite.
Manually cleaning the cartridge contacts
Lift the printer compar tment cover.
Remove the car tridge, as shown in Changing the
cartridge.
Use a slightly damp cloth to clean the electrical
contacts taking care not to touch the nozzles.
Use a slightly damp cloth to clean the electrical
contacts of the carriage inside the machine.
Replace the car tridge.
Close the cover.
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47
Cleaning the optical scanner
Dust or dir t on the optical glass may cause scanning
problems such as ver tical lines on a received fax or
copied document.
If after cleaning, you still get ver tical streaks on
printed documents, contact your ser vice engineer.
Lift the printer compar tment cover.
Move the car tridge to the left hand side of the
machine.
Lift the hinged metal plate using the lever located on
the right hand side of the machine.
Clean the optical scanner with a cloth dampened
with a product specially designed for cleaning glass.
Then carefully wipe it dry. Do not pour or spray
cleaning fluid directly onto the glass.
Lower the hinged plate and close the printer
compar tment cover.
NOTE
Switch your machine off at the mains.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 47
Removing jammed pages
If a document or sheet of paper becomes jammed
while sending a fax or during copying the display
shows
REMOVE DOCUMENT, PRESS
If paper used to print received faxes or photocopies
becomes jammed the display shows
PAPER ERROR,
PRESS
First tr y ejecting the paper by pr essing the Stop
button.
If the paper does not come out automatically:
Remove any paper still in the feeders.
Lift the printer compar tment cover.
Press down the green lever on the left hand side of
the machine and remove the jammed paper.
48
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49
Technical information
PaperJet 50E
Model ......................................................Desktop transceiver
Display ....................................................LCD 2 x 16 characters.
Memory capacity* .....................................21 pages
Dimensions
Width ......................................................359mm
Depth ......................................................234 + 84mm (with paper support extension)
Height .....................................................180mm + 138mm (with paper support extension)
Weight.....................................................4.5kg
Communication features
Telephone network.....................................Public/private
Compatibility ............................................ITU
Communication speed ................................9600-4800bps
Compression method .................................MH, MR, MMR
Power features
Power supply.............................................220-240 VAC, 50-60Hz
Power consumption....................................7W standby, 35vv max
Optical scanner features
Scanning method.......................................CIS
Reading resolution.....................................
horizontal ............................8 pixel/mm
vertical STANDARD...............3.85 lines/mm
vertical FINE ........................7.7 lines/mm
Transmission features
Transmission time......................................15s (9600bps)
Automatic document feeder ........................5 sheets A4, Letter and Legal
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50
Reception features
Printing method . . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer
Max. printing width . . . . . . . . . . . . . . . . . . . . 208mm
Printing paper . . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal
US Letter (216 x 279mm) and US Legal (216 x 356mm)
Weight 70-90gsm
Paper feed. . . . . . . . . . . . . . . . . . . . . . . . . . . Plain paper cassette 40 sheets, (80gsm)
Environmental conditions . . . . . . . . . . . . . . . from 5°C to +35°C (operating)
from –15°C to +45°C (transport)
from 0°C to +45°C (storage and parking)
Relative humidity. . . . . . . . . . . . . . . . . . . . . . 15%-85% (operating, storage, parking)
5%-95% (transport)
*ITU TS format, Test Sheet No.1 (Slerexe Letter) in standard resolution with MH compression.
R&TTE
This product is intended to be connected to analogue
networks and private switching systems in the United Kingdom.
This product complies with the essential requirements of the
Radio and Telecommunications Terminal
Equipment Directive 1999/05/CE.
A copy of the cer tificate can be obtained from the helpline 0870 240 8026.
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 50
51
Index
Activity repor t 25
Aler t beeps 32
Beeps 43
Broadcast a document 20
Caller display 36
Calls
dial one-touch number 28
make 27
on hold 28
speed dial 28
Car tridge – change 44
Cleaning 44, 46
Contrast 16
Copying documents
copy a document 29
stop copying 29
Date 12
Enter
fax number 14
name 14
Error codes 41
Error messages 42
ECM mode on/off 34
Fax
automatic dialling 18
dialling 17
dial using handset 18
header 15
pre-set time 19
receiving 21
redial 18
send 17
Handset
connect 10
Help 39
Helpline 43
Ink car tridge – change 44–45
Lists
configuration 27
one-touch 27
set-up 27
speed dial 27
Maintenance 44–48
Make a call 27
Memory
capacity 43
Number of rings 31
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PaperJet 50E user guide – Edition 3 – 29.8.00
52
One-touch memories
delete 23
edit 23
send 23
store 22
Paper
check size 16
load 11
support 10
type 16
Polling
cancel 35
change time and number 35
from another fax 34
set by another fax machine 35
Power 11
Power failure report 25
Pre-set fax
change details 19
send 19
Print area 30
Print car tridge 13
Print car tridge – change 44
Print quality 14, 30
Receiving
document longer than paper size 31
faxes 21
Redial
automatic re-dialling 18
last number 18
Reports
activity 25
delayed transmission 25
broadcasting 25
transmission 25
power failure 25
request print-outs 26
Resolution 16–17
Ringer volume 31
Safety information 9
Setting up 10
Send
fax 17
fax at pre-set time 19
Set
date 12
time 12
Speed dial call 28
Speed dial memories
delete 24
edit 24
send 24
store 23
Store
document in memor y 19
one-touch entr y 22
speed dial entr y 23
Switchboard
external button 38
set access number 37
set dial mode 37
switch dialling mode 38
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PaperJet 50E user guide – Edition 3 – 29.8.00
53
Technical information 49
Telephone line cord 10
Time 12
Tones on/off 33
Volume
buzzer 33
loudspeaker 33
ringer 31
Code 293319E-02
PaperJet 50e User Guide_se 1-07-2003 18:23 Pagina 53
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2000.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed by Olivetti.
Printed in Thailand.
Printed on paper which meets international environmental standards.
PaperJet 50E user guide (4/03) 1
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