BT PaperJet 50e User Manual

PaperJet 50E

Plain paper fax, copier and telephone

User Guide

This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.

This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.

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12 Month guarantee

FOR ASSISTANCE CALL THE HELPLINE ON
0870 240 8026 quoting the model and serial number

1. In the event that the Helpline is unable to resolve a
problem over the phone, the following will apply:

I. The Helpline will require the customer to provide

details of where the BT PaperJet was purchased,
date of purchase and method of payment.

II. If the fax was purchased within 28 days a brand

new replacement

BT PaperJet will be despatched by

courier to the customer

III. If the product was purchased more than 28 days

ago and within the guarantee period, a ‘loan’
BT PaperJet will be despatched by courier to the
customer.

2. If 1 (III) applies, the original fax will be repaired
free of charge subject to the conditions in clause 5.
BT’s normal repair times for most faults is 14 days.
If the fax is beyond economical repair we will
replace it with a brand new BT PaperJet. On
completion of repair the customer will be contacted
and given the option of the return of the original
repaired fax and free collection of the loan fax or at
the customer’s choice retention of the loan fax.

3. A new or loan fax will be delivered by courier. If a
Helpline call is received by 4pm we can arrange an
overnight courier, but will agree a delivery time
with the customer. On deliver y of the new loan or
repaired fax as appropriate, the customer must

promptly replace it in the box with the faulty fax or
loan fax to enable the courier to return the fax to
BT.

4. If the customer decides to retain the loan fax the
balance of the original guarantee will transfer to
this fax.

5. This guarantee does not cover the fair wear and
tear or accidental damage or damage caused by
improper installation. The guarantee will not apply
if upon inspection it is established that
unauthorised repairs or modifications have been
made to the fax.
In such circumstances the Customer will be sent a
condition repor t with a choice of either (a) paying
the cost of repair of the faulty fax or (b) the
carriage charges incurred in having the original fax
returned unr epaired and the loan fax collected

6. The liability of BT under the terms of the guarantee
is limited to the exchange of the fax or the repair
and return of the original fax

7. Excluded from this guarantee are accessories,
consumables, eg ink car tridge.

8. This guarantee applies to the original customer
only and is not transferable.

9. This guarantee does not affect the customer’s
statutor y rights.

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At a glance

3

Document outlet

Outlet for received faxes, copied

documents and originals.

Display screen

Control panel

Document feeder
width guides

Adjust to fit the width
of your document for A4,
Letter and Legal sizes.

Document feeder

Holds up to 5 sheets placed face

down for faxing or copying.

Paper feeder width guide

Adjust to fit the width of your
paper for A4, Letter and Legal
sizes.

Plain paper sheet feeder

Max. capacity 40 sheets of
80gsm paper.

Paper support

Handset

Telephone line socket

Cover

Open the cover
for changing the
print cartridge
and clearing
document jams

Loudspeaker

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3

Reduction/Enlargement button. Reduces and
enlarges copies to either 70% or 140%.

Resolution button. Allows you to choose text or
photo resolution for copies.

Contrast button. Adjusts the contrast of
documents to be copied.

Copy button. Press to star t copying a document.

Error light. Indicates a problem when sending or

receiving a fax.

Stop button. Stops the current operation.
Returns the fax machine to standby.

Monitor button. Press to get dialling tone.

Start button. Press to send a fax. Confirms an

option chosen from the menu. During a call, press
to receive a fax.

Function button. Function button lets you select
options from the menus.

RX Mode/Hold button. Selects reception
methods for faxes. When on a phone call, press to
put a caller on hold. They hear a beep.

Resolution/Volume – button. Adjust the
resolution of documents to be faxed. Select next
option from a menu.
Decrease loudspeaker volume

Contrast/Volume + button. Adjust the contrast
of documents to be faxed. Select previous option
from a menu.
Increase loudspeaker volume

Recall button. For use with switchboards and BT
Select Ser vices.

Speed Dial/Clear button. Used to speed dial a
stored number. Deletes incorrect settings and
characters.

Last Number/Pause button. Press once to
display last number dialled. If you have a
document in the document feeder it shows the last
fax number, if not it shows the last telephone
number called. Press again to dial the number
displayed.When dialling or storing a number,
press to enter a pause.

External button. Connects you to an outside line
when connected to a switchboard.

NOTE:
The control panel
is protected by
a plastic film.

Remove by carefully
peeling from
the corner.

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Cartridge holder

Optical scanner

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Key features

Plain paper fax

Holds up to 40 sheets of A4 paper for ink
jet quality printing.

21 page memory

If you run out of ink or paper while

receiving a fax the document will be stored
in the memor y and automatically printed out when
the new paper or ink has been added.

Copier with zoom

Make single or multiple copies of

documents. Enlarge copies to 140% or
reduce to 70%

One touch and speed dial memories

10 one touch memories and 32 speed dial

memories can each store a fax number,
phone number and name. Easy to display and scroll
through the memories.

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In this guide

12 Month Guarantee 2
At a glance 3
Key features 6
Introduction 8
Safety information 9
Setting up 10
Using your PaperJet 50E 16

Sending faxes 16
To broadcast a document 20
Using the one-touch memories 22
Using the speed-dial memories 23
Reports and lists 25
Making and receiving phone calls 27
Copying documents 29

Additional features 30

Polling 34
Caller display 36

Connecting to a switchboard 37
Help 39
Maintenance 44
Technical information 49
Index 51

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Introduction

Unpacking your PaperJet 50E

When you unpack you should have:

PaperJet 50E with attached
mains power cable and
fitted 3-pin plug.

Telephone line cord

Star ter print cartridge

Handset with cord

Paper suppor t

For your records

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Proof of purchase is required for warranty purposes,
so please keep your receipt.

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Never put foreign bodies into the fax machine.
Their accidental contact with powered par ts may
cause a fire or electric shocks.

Do not expose to direct sunlight.
Do not stand your fax machine on carpets or other

sur faces which generate fibres, or place it in
locations preventing free flow of air over its sur faces.

Do not submerge any par t of your fax
machine in water and do not use it in damp
or humid conditions such as bathrooms.

Do not expose your fax machine to fire,
explosive or other hazardous conditions.

There is a slight chance that your fax
machine could be damaged by an electrical

storm. We recommend that you unplug the
power and telephone line cord for the duration of
the storm.

9

Safety information

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Setting up

1 Plan the location of your PaperJet 50E

Place your PaperJet 50E on a stable, flat sur face.
Make sure it is close enough to the telephone and
mains power sockets so that cables will reach.

Remember to leave enough room at the front of the
machine for documents to come out. Allow a free
flow of air around the machine for ventilation.

2 Fit the paper support

Fit the plastic suppor t into the slot at the back of the
machine. Ensure it clicks firmly into place.

3 Connect the handset

Click into position

Plug the handset cord into the socket marked
at the back of the machine.

Place the handset in the cradle.

4 Connect the telephone line cord

1 Plug the telephone line cord into the socket

marked LINE at the back of the machine.

2 Connect the other end to the telephone wall socket.

12

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IMPORTANT NOTE

Before connecting to the mains power remove the
red tag marked “REMOVE before plugging in” by
pulling in the direction of the arrow.

5 Connect the mains power

Plug into the mains power and switch on.
The fax will automatically carry out a short test to
check the functions of its components and the
following messages will appear in the display:

AUTOMATIC RX

CHECK PRINT HEAD

and alternating

SET DATE/TIME

6. Load paper

The plain paper sheet feeder can hold up to 40 sheets
of 80gsm paper.

It can accommodate A4 (210 x 297mm), US Letter
(216 x 279mm), and US Legal (216 x 356mm) and
weights between 70-90gsm.

Place the paper in the sheet feeder. Do not force it in.

Use the paper width adjustment lever to push the
paper against the left side of the feeder.

Maximum Level

NOTE

When you need to add more paper, always slide it
under the paper that’s already loaded.

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When you connect the fax machine to the power
supply, and following any interruption in the supply you
will need to set the date and time as described below.

The display shows:

DATE AND TIME

The display shows:

FORMAT: DD/MM/YY

If you want to select a dif ferent for mat fr om
the one displayed, press the b/c keys.

The display shows:

FORMAT: 24 H

If you want to select the other time format
(12-hour), press the b/c keys.

The display shows:

DD/MM/YY HH:MM

01-01-02 00:00

Enter the new date and time (e.g. 26-07-02;
12:00). As each digit is entered, the cursor
will move to the next one.

DD/MM/YY HH:MM

26-07-02 12:00

If you only want to change a few digits,
move the cursor to them using the b/c
keys and over write them with the correct
digits.

To confirm the setting. The procedure for
setting the date and time is complete. The
new date and time will be updated
automatically and will be printed on each
page sent.

To retur n the fax machine to stand-by
mode.

7 To set the date and time

NOTE

If you have selected the 12 hour clock the letter p
from pm or a for am is displayed. To display the
correct p or a setting press the function button
when the cursor is flashing on the p or a. Press the
clear button to delete entries.

NOTE

Remember that the stand-by mode is the status in
which it is idle and that it is the mode from which
the machine can be programmed.

/

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8 Install the starter print cartridge

Open the printer compar tment cover.

Remove the print car tridge from its packaging.
Holding it by the finger grip, peel the protective film
from the print nozzles.

Avoid touching the nozzles and metal electrical
contacts.

Inser t the cartridge into the holder with the
electrical contacts facing towards the front of the
machine.

Pull the car tridge towards the fr ont of the machine
until you hear it click into position.

Close the cover.

If the display continues to show

CHECK PRINT HEAD

the car tridge may not be installed properly. Open
the cover and check that the car tridge is cor r ectly
orientated and clicked into position.

Should the message persist, you may need to clean
the electrical contacts and the carriage (see ‘To clean
the cartridge’, page 46).

Click into position

NOTE

To replace the cartridge when it runs out of ink,
follow the instructions in the Maintenance Section
on page 44.

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9 Automatic print quality test page

Your PaperJet 50E automatically cleans the
print nozzles and prints a test page.
Once printed, the display shows

CHECK PRINT OUT
1=EXIT 0 = REPEAT

The printed sheet contains the following:
a

numbered scale, to check ink flow and

the electrical circuits on the print head.
a set of

graphics and text to assess print

quality.
Check the numbered scale

for interruptions

and the black areas for horizontal white
lines. If none are present, the print head is

installed correctly and working nor mally.
Press

1 if the test print is acceptable.

Or

Press 0 to r epeat the test.
If there is still a problem after printing three

test pages tr y:
changing the paper you are using, it may be

too porous.
removing and re-installing the print cartridge.
cleaning the electrical contacts and print

nozzles (see

‘To clean the cartridge and

nozzles’, page 46).

replace the car tridge.

•

•

•

•

•

•

For example to enter the name JOHN:
Press the

5 button until the display shows J.

Press

>

Press the 6 button until the display shows O.
Press

>

Press the 4 button until the display shows H.
Press

>

Press the 6 button until the display shows N.

10

Enter your name and fax number

Your name and number will be added to
ever y fax page you send. You can enter a
maximum of 16 characters and 20 digits.

Press the

Function button until the display

shows

INSTALLATION

Display shows

TEL. LINE SET-UP

Press twice. Display shows

STATION NAME

Display shows

TYPE YOUR NAME

Press the buttons to enter your name up to a
maximum of 16 characters, as shown below.

Press buttons to move the cursor
to the character you want or to inser t a
space.

Press the

✱

and #buttons to enter dif ferent

symbols such as ‘&’.
Press the

Clear button to delete entries.

A-Z

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11

To set the position of your fax header

Your name, fax number, date and time can
be shown at the top of the page outside the
text area or slightly lower down inside the
text area. The default setting is for the
header to be shown inside the text area.
You can switch between these two positions.

Press the

Function button until the display

shows

FAX SET-UP

Display shows

DATE AND TIME

Display shows

VARIOUS SETTINGS

Press until the display shows

HEADER

INSIDE

Your header will be printed inside the text
area.

Press to display

INSIDEorOUTSIDE

.
To confirm the displayed option.
To retur n to standby.

When you have finished entering your name

To confirm. Display shows

PHONE NUMBER

Display shows

TYPE YOUR NUMBER

Enter your phone number.

Press to confirm.
To retur n to standby.

If you are entering your number in an
international format press the ✱button to

enter a +.

/

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Using your PaperJet 50E

Sending faxes

What type of paper you can use

Dimensions:

• width 148mm – 216mm.

• length 216mm – 600mm.

Thickness:

•60-90gsm max 5 sheets.

•90-140gsm 1 sheet at a time.

Do not use

•Torn, crumpled and rolled paper.

• Paper that is too thin

•Wet or moist paper.

• Carbon paper.

• Correction fluid, paper clips and staples.

Inserting documents in the feeder

• Gently inser t documents to be faxed (up to 5 pages)
face down.

• Adjust the paper feeder width guides to fit.

Setting the contrast and resolution

You can choose differ ent resolution and contrast
settings to ensure the best quality when faxing or
copying a document.

Setting the contrast and resolution

After inser ting the document in the feeder.

Contrast

Press the Contrast button to select the
setting you want.

• NORMAL – when the original document
is clearly printed.

• DARK – when the original document is
light.

• LIGHT – when the original document is
dark.

After the fax has been sent, your PaperJet
always resets to normal contrast.

Resolution

Press the Resolution button to select the
setting you want.

• STD (standard) – when the original
contains easy to read text.

• FINE – when the original contains small
or hard-to-read text or line diagrams.

• FINE and HALF-TONES – when the
original contains varying shades of grey
or pictures.

NOTE

FINE and HALF-TONES settings take longer to send.

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To send a fax

Place document face down in the document
feeder.

If necessar y set the Contrast and
Resolution settings.

Use the keypad to dial the number you
want.

Press the

Start button. The number is

dialled before your fax is scanned and sent.
When the fax has been sent, the display

shows

TX COMPLETED

to confirm a

successful transmission.

17

NOTE

If you make a mistake when entering a number,
press the < > buttons to move the cursor over the
digit and enter the correct digit. To delete the digit
press the Clear button.

NOTE

All dialling is shown using 0-9 keypad. You can also
use one-touch or speed dialling if they are set.

To select the default resolution setting

Your machine is pre-set to STD resolution
for faxing and copying. You can change this
setting so that the resolution is
automatically set to FINE.

When the machine is in standby

Press until the display shows

FAX SET-UP

To display

DATE AND TIME

To display

VARIOUS SETTINGS

Press until the display shows

TX RESOL. STD

To switch between FINE and STD.
To confirm.
To retur n to standby.

To dial and hear the progress of your
fax call

Place document face down in the document
feeder.

If necessar y set the Contrast and
Resolution settings.

Press the

Monitor button. You hear the

dialling tone over the loudspeaker.
Use the keypad to dial the number you want.
When you hear the far end machine

respond press the

Start button. Your fax is

scanned and sent.
When the fax has been sent, the display

shows

TX COMPLETED

to confirm a

successful transmission.

/

/

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