BT Fax, PaperJet 300, PC Scanner User Manual

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PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

PaperJet 300

Multifunctional 6 in 1

Phone, Fax,

Copier, PC Scanner, PC Faxing and Colour Printer

User

Guide

This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.

This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

YOU MUST

SUBSCRIBE TO

YOUR NETWORK’S

CALLER DISPLAY SERVICE

BEFORE YOUR BT PAPERJET 300

WILL DISPLAY CALL

INFORMATION

Please open this page for an ‘at a glance’ guide to your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Please open this page for a ‘further at a glance’ guide to your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

At a glance

Paper exit

For received faxes or copies.

Document exit

For your original documents.

Control panel

Document guides

Plain paper tray

Document feeder tray

Holds documents to be faxed or copied.

R/Ac

set

r R

rinte

tar

opy

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1. Start/Copy

Press to start sending a fax or for manual fax reception. Press to copy a document.

2. Resolution

Selects scanner resolution.

3. Enter

Press to confirm selections.

4. Function

Used when selecting programming functions.

5. Keypad

Scroll through names and numbers stored in the directory and Calls list. When entering names, switches between upper and lower case letters and numbers.

7. Directory

Lets you search for an entry by initial letter or by scrolling.

8. One Touch Memory Buttons

For storing names and numbers to be dialled.

9. Fax in memory

Lights up when a fax is received into the memory.

10. LCD Display

Shows date, time and operation instructions.

11. Alarm

Lights up when an error occurs.

12. Printer Reset

Press to cancel a print error message.

13. Mode

Sets the reception mode.

14. R/Access

For use when connected to a switchboard and for some exchange line features.

15. Redial/Pause

Press to redial the last number. Inserts a pause when dialling or storing a number.

16. Stop

Stops sending or receiving a fax and copying. Used to cancel programming operations.

17. Monitor

Lets you hear the progress of a call without lifting the handset.

18. Delete

Used to delete characters when entering/editing names and numbers.

19. Memory buttons 5 and 6

Moves the cursor left and right when entering/editing names and numbers. Also used to display calls data in the directory.

12 13 14

Printer Reset

A4 8

Alarm

Mode

R/Access

Redial/P

Monitor

Stop

Start

Copy

Fax in Memory

GHI

PORS

DELETE

DEF

ABC

MNO

JKI.

TUV

WXYZ

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Mains power cable

Telephone line cord socket

Parallel printer socket

Monitor volume

Adjusts the speaker volume between Low, Medium and High when handsfree dialling or monitoring a call.

Ringer volume

Off, Medium, High.

Handset cord socket

Left side view

Back view

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Ink cartridge cover

Document feed roller 2

Document feed roller 1 Green release lever

Spare cartridge holder

Paper sensor

Inner view

Automatic redial

If a fax fails to get through (e.g. the line is busy) PaperJet 300 will make up to two automatic redial attempts every three minutes.

Memory

If the paper or ink cartridge runs out, incoming faxes can be received into the memory to be printed when you add paper.

Plain paper fax, copier and phone

Send faxes to multiple destinations or set documents to be sent at a later time to take advantage of lower cost call charges. Quality ink jet printing of received faxes onto plain paper.

As a plain paper photocopier, the PaperJet 300 lets you make up to 99 copies of an original document up to 20 pages long.

Connects to a PC for faxing and printing

Send faxes direct from your computer screen and display received faxes on-screen with the option to print if desired. Easy change cartridges let you print from a PC in mono or colour.

One Touch buttons and Directory memory

Store your 10 most frequently used numbers for dialling at the touch of a single button. The Directory also holds up to 50 names and numbers making dialling easier and quicker.

Key features

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

In this guide

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

At a glance 2 Key features 6 Introduction 8

Unpacking your PaperJet 300 8 For your records 8

Safety information 9

General 9 Environmental 9 Cleaning 9 Customer Helpline 9

Setting up 10

Using your PaperJet 300 16

Entering names and numbers 16 One Touch memories 17 Directory 18 Sending faxes 21 Receiving faxes 24 Delayed faxing 26 Broadcast faxing 27 Polling reception 28 Voice request 28 Using the phone 29 Connecting an answering machine 30 Making copies 31 Caller Display 32

Connecting to a PC 34

PC software 34 Opening the printer driver 35 Fax software 36 Faxing and scanning 36 Switching between mono and Colour cartridges 37

Additional features 39

Reports and lists 39 Printing activity reports 39 Delayed fax report 40 Broadcast fax report 40 Optional settings 41 Connecting to a switchboard 46

Help 47

Error codes 49 Document jam 50 Paper jam 50 Replacing the ink cartridge 51 Aligning the print cartridge 53 Wiping the print nozzles and contacts 55 Cleaning 56

General information 57

Guarantee 57 Helpline 57

Technical information 58

Memory capacity 60

Index 61

Introduction

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Unpacking your PaperJet 300

If anything is missing, please contact your place of purchase immediately

PaperJet 300 fax

Handset

Plain paper tray

Black ink cartridge

PC cable

Telephone line cord with piggy back socket

PC Fax and Print software CD

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt

Safety information

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General

Never put foreign bodies into the fax machine. Their accidental contact with electrical parts may cause a fire or electric shocks.

If you have a problem with the machine, do not try to repair it yourself.

Environmental

Install your machine on a stable, smooth and flat surface

Do not block or cover any of the openings on the machine.

Avoid placing your PaperJet 300 in direct sunlight, beside an air conditioner or where it is dusty or damp.

Do not step on or place anything on the mains power cable.

Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces.

Do not submerge any part of your machine in water and do not use it in damp or humid conditions such as bathrooms.

Do not expose your fax machine to fire, explosive or other hazardous conditions.

There is a slight chance that your fax machine could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Cleaning

Clean the cover of control panel with a damp, not wet cloth. A mild detergent can be used. To clean the document feed rollers, see page 56.

Customer Helpline

If you have any problems with your PaperJet 300 call the BT Helpline on 0845 0500 950.

Setting up

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2 Fit the plain paper tray into the two

slots on the PaperJet 300

3 Connect the handset

Plug the handset cord into the socket marked HANDSET at the side of the machine. Place the handset in the cradle.

4 Connect the telephone line cord

Plug the telephone line cord into the socket marked LINE at the back of the machine. Connect the other end to the telephone wall socket.

1 Plan the location of your

PaperJet 300

Place your PaperJet 300 on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach.

Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation.

Handset connection

NO CARTRIDGE

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5 Connect the mains power

Plug into the mains power and switch on. Your PaperJet 300 displays:

FAX IN MEMORY

ALARM

Pull open the front of paper tray.

8 Load paper

The plain paper sheet feeder can hold up to 50 sheets of 80gsm paper.

NOTE

Your PaperJet 300 is set to print on A4 paper. To print exactly to fit US Letter (216 x 279mm) and US Legal (216 x 356mm) you will need to adjust the paper setting, see ‘Optional Settings’, page 41.

Fan the paper before loading.

Align the paper with the right hand side of the paper tray and slide in the paper until it stops. Do not force the paper into the paper tray. Your PaperJet 300 prints on the side of the paper facing you.

Pinch the tabs on the paper guide together and move to the width of the loaded paper.

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Close the paper tray.

6 Install the ink cartridge

Your PaperJet 300 is supplied with a black cartridge. You can also install a colour cartridge for colour printing from a PC.

Pull open the control panel.

CAUTION

Do not touch the print head on the ink cartridge. Do not rest the print head on any surface. Do not shake the ink cartridge.

Open the cartridge cover.

The ink cartridge carrier should have automatically moved to the centre position. If it has not moved, press the Printer Reset button.

Holding it by the finger grip, peel the protective film from the print nozzles.

Avoid touching the nozzles and metal electrical contacts.

Printer Reset

NO!

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7 Align the new cartridge

Press Enter. Display shows

PRINTING

The alignment chart is printed. Enter the 2-digit number beneath the

straightest line, e.g 12. See page 53 for full

details.

Press Enter to confirm. Screen shows the standby display with the date and time.

A full cartridge will print around 900 standard pages. See page 60.

00-30

Insert the ink cartridge into the cartridge carrier with the metal contacts facing away from you.

Push the ink cartridge towards the back of the machine until it clicks into place.

Close the cartridge cover and control panel

Display shows:

Press Function to display

NEW CARTRIDGE?

Press Enter. Display shows

ALIGN CARTRIDGE?

OLD CARTRIDGE

FAX IN MEMORY

ALARM

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Enter your name and fax number

Your name and number will be added to every fax page you send. You can set up to 20 characters and up to 20 digits.

Press the Function button until the display shows

5: FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Function. Display shows

2: SENDER ID?

Press Enter. Display shows

SENDER NAME?

Use the keypad to enter your name when the cursor appears.

For example to enter the name JOHN: Press the 5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press the or button to switch between capitals, lower case, letters and numbers.

Press the  button twice to enter a space in a name.

Press 1 to enter

& ’ ( ) , -

Press the Stop button to cancel any instructions.

If you make a mistake entering a number or name press the  and  buttons to move the cursor then press the Delete button.

KEYPAD

JKI.

MNO

GHI

Stop

 

DELETE

9 Set the date and time

The current date and time will be included with every fax page you send.

Press the Function button until the display shows

FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Enter. Display shows the current settings.

Use the keypad to enter the day, month, year and then the time using the 24 hour clock. For example, to set 4 August 2001

2.15 pm, enter 04 08 01 14 15. Press Enter to confirm.

You hear a confirmation beep. Press Stop to return to standby.

KEYPAD

Stop

NOTE

If you make a mistake, move the cursor to the position you want by pressing the andbuttons, then enter the correct number.

NOTE

For connecting to a PC, see page 34.



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NOTE

Using the menu. There are two methods to access menu options.

1. Press the Function button repeatedly to scroll to the option you want then press Enter, e.g. to begin entering the sender ID, press Function 5 times, then Enter, then Function, then Enter.

2. Press the Function button then enter the number corresponding to the menu option you want e.g. to begin entering the sender ID, press Function, then 5, then Enter, then 2, then Enter.

If you are accessing the SETTINGS menu, you will notice that all options have 2 digit numbers (see pages 41 to 44). To select, you must always enter both digits. e.g., for TIMER REDIAL enter 0 and 5.

KEYPAD

NOTE

Position of your fax header. When you send a fax, your name, fax number, date

and time will be shown at the top of the page inside the text area. To change this so that the header is printed outside the text area or to switch it off, see ‘Optional Settings’, page 41.

Press Enter to confirm. Display shows

SENDER NUMBER

Enter your fax number.

Press Enter to confirm. Display shows

PBX MODE OFF

Either: Press Stop to return to Standby. Or: If connected to a switchboard set your

switchboard access code now see page 46.

When entering a number:

Press One Touch button 8 to insert a hyphen.

Press One Touch button 9 to insert a

as the first digit.

Stop

Using your PaperJet 300

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Entering names and numbers

You can store names and numbers in the One Touch buttons and Directory.

How to use the keypad to enter a name

Use the keypad enter a name:

For example to enter the name JOHN: Press the 5 button until the display shows

Press the 6 button until the display shows

Press the 4 button until the display shows

Press the 6 button until the display shows

Press 1 to enter

& ’ ( ) , -

To move the cursor to the next space, press the button

To switch between capital letters, lower case letters and numbers, press the or

button. The current setting is shown in

the right hand side of the display. If you make a mistake, press the

 

buttons to move the cursor to the character you want to change, then press Delete and enter the correct letter.

How to use the keypad to enter a number

Use the keypad to enter numbers:

To enter a hyphen, press the One Touch 8 button

If you make a mistake, press the

 

buttons to move the cursor to the digit you want to change, then press Delete and enter the correct number.

To cancel, press Stop. To enter a 3 second pause in a number,

press the Redial/Pause button where required. A

will be shown in the display.

If connected to a switchboard press R/Access to enter your access code at the start of the number. This means you won’t have to press it every time you dial the number.

To cancel, press Stop. If you do not press any button for more

than a minute, the display returns to standby.

JKI.

MNO

GHI



 

Stop

Redial/P

R/Access

 

DELETE80DELETE

NOTE

You will first need to program your access code, see page 46.

To edit a One Touch entry

Press Function. Display shows

1: STORE MEMORY

Press Enter. Display shows

MEMORY = 1?

Press the One Touch button you want to change.

Press Enter. Display shows the name and

:CHANGE

. Press Enter and edit the name. Press Enter to confirm and then edit the

displayed number. Press Enter to confirm.

You hear a confirmation beep. You can now edit another entry by pressing

another One Touch memory button. Press Stop to return to standby.

Stop

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To dial a One Touch entry

If sending a fax:

Load the document. Press the One Touch button you want.

Making a phone call:

Lift handset (or press Monitor). Press the One Touch button you want.

To store a One Touch entry

Press Function. Display shows

1: STORE MEMORY

Press Enter. Display shows

MEMORY = 1?

Press the One Touch memory you want to use. Display shows the memory number

Press Enter to confirm. Enter the name.

For details, see page 16. Press Enter to confirm. Enter the number you want.

For details, see page 16. Press Enter to confirm. You hear a

confirmation beep. Display shows the next One Touch button.

You can now add another entry. Press Stop to return to standby.

One Touch memories

KEYPAD

Stop

Monitor

You can store up to 10 of your most frequently used numbers and dial them by pressing a single button. Each one touch memory can store up to 16 characters and 32 digits.

NOTE

If you do not press any button for more than a minute, the display returns to standby.

You can store up to 50 names and numbers in the Directory.

The Directory will automatically keep a list of all outgoing phone and fax calls you make (except those already stored in the One Touch buttons), so you can store a number already called and simply add a name to it.

Unless you deliberately store a number, the Directory only keeps a list of the latest numbers dialled up to a total of 50 numbers.

If you dial the same number more than once, your PaperJet 300 will only keep a record of the last time it is dialled. Once 50 different number have been listed, any new numbers will replace the oldest previous number.

You can delete entries from the Directory list, transfer them to One Touch buttons or store them as permanent entries.

Directory

NOTE

The Caller Display memory shares the Directory memory. So we recommend that you keep 5-10 entries free in order to allow a Caller Display to give you an incoming calls list of 5-10 entries.

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To delete a One Touch entry

Press Function. Display shows

1: STORE MEMORY

Press Enter. Display shows

MEMORY = 1?

Press the One Touch button you want to cancel.

Press Enter. Display shows the name and

:CHANGE

Press Function. Display shows the name and

:DELETE

Press Enter to confirm. You hear a confirmation beep.

You can now delete another entry by pressing another One Touch memory button…

Press Stop to return to standby.

Stop

To dial a Directory number

If sending a fax:

Load the document. Press or to scroll to the entry you

want. Press Start. The document is scanned and

the number is dialled.

Making a phone call:

Lift handset (or press Monitor). Press or to scroll to the entry you

want. Press Start. The number is dialled.

To search for a Directory entry by name

Press Directory. Use the keypad to enter the first letter of

the name. Press to display the first name beginning

with that letter and to scroll down the list. Press or to display the rest of the

entry. Press Stop to return to standby.

KEYPAD

Start

Copy

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To store a Directory entry

You can store up to 50 names and numbers in the Directory. These will remain there until you delete them. Each entry can have up to 16 characters and 32 digits.

Press Function until the display shows

2:SET DIRECTORY?

Press Enter. Display shows

ENTER NUMBER

Enter the number. For full details see page 16. Press Enter to confirm. Enter the name. For full details, see page 16. Press Enter to confirm. Press Enter to confirm. You hear a

confirmation beep. Display shows

ENTER NUMBER

You can now add another entry. Press Stop to return to standby.

KEYPAD

Stop

To view the Directory by scrolling

Press or to scroll to the entry you want.

Press or to display the rest of the entry.

Press Stop to return to standby.

 

Stop

Start

Copy

To transfer a Directory entry to a One Touch button

Press or to scroll to the entry you want.

Press Function. Display shows

TRANSFER?

then

MEMORY?

Press the One Touch button you want. Press Enter to confirm. You hear a

confirmation beep. You can now transfer another entry by

scrolling to a new phone or fax number. The transferred entry is cleared from the

Directory. Press Stop to return to standby.

Stop

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Adding a name to a number in the Calls list

Press or to display the number. Press Enter twice. Display shows

ENTER

NAME

. When cursor appears, enter the name.

Press Enter. The name and number are stored in the directory.

Press Stop to return to standby.

To edit a Directory entry

Press or to scroll to the entry you want.

If a name is displayed, press to display the number.

Press Enter. The cursor is set to the first digit.

Edit the number if required. Press Enter to confirm. Edit the name. Press Enter to confirm. Press Stop to return to standby.

KEYPAD

Stop

To delete a Directory entry

Press or to scroll to the entry you want.

Press Delete. Press Enter to confirm. You hear a

confirmation beep. You can now delete another entry by

scrolling to a new phone or fax number. Press Stop to return to standby.

Stop

DELETE

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To view the Calls list

Your PaperJet 300 keeps a record of the calls you have made – providing there is spare capacity in the Directory.

Entries are listed in order of call frequency – the most called numbers are listed first.

Press or . Display shows the most frequently dialled entries first by name.

Press  or  once to display the phone/fax number.

Press again to display the number of times dialled and the last date and time you called the number.

For example, X 5 21 Dec 12:00 = Dialled 5 times, last called on 21st December at midday.

Press or to display the next most frequently dialled number.

Press Stop to return to standby.

NOTE

If you have subscribed to your network’s Caller Display service, your PaperJet will also display a list of incoming calls. The length of the list depends on the available Directory memory. If all 50 entries are full, you will only see details of a current incoming call.

Stop

 

Sending faxes

Paper sizes: Width Length

Maximum: 216mm x 1.5m Minimum: 184mm x 148mm

Paper weight

70gsm – 90gsm

Do not use

Torn, crumpled and rolled paper. Paper that is too thin. Wet or moist paper. Correction fluid. Carbon paper. Make sure that any paperclips or staples have been

removed from documents. Make sure any correction fluid is dry.

Inserting documents in the feeder

Gently insert documents to be faxed or copied face down into the document feeder (up to 20 pages).

Adjust the paper feeder width guide to fit.

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To set the resolution

You can choose different resolution settings to ensure the best quality when faxing or copying a document.

The available settings are:

STANDARD

– for standard text documents.

This is also the fastest setting.

FINE

– for documents with small

type and drawings.

SUPER FINE

– for text with very small

characters and/or graphics.

PHOTO

– for documents with varying

shades of grey, such as photographs.

Load the document to be faxed or copied. The first page is pulled slightly into the machine. Display shows

STANDARD

Press the Resolution button to display the setting you want.

After each document, the setting automatically returns to

STANDARD

which is the default

setting. You can change the default setting.

See ‘Optional Settings’, page 41.

To set the contrast

When a document has been loaded, you can switch between

NORMAL – for normal contrast documents. LIGHT – for very light documents which

need to be sent or copied darker. Your PaperJet 300 is pre-set to NORMAL

and you shouldn’t need to change it, but if the original document is very light or faint you can change the setting LIGHT.

Press Function until the display shows

5: FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Function until the display shows

3: SETTINGS?

Press Enter. Display shows

(01) PAUSE TIME

Enter 28. Display shows

CONTRAST

Press Enter. Display shows the current setting

NORMAL

LIGHT

Press the Function button to switch between

NORMAL

and

LIGHT

. Press Enter to confirm the setting. Press Stop to return to standby. The setting is fixed until you change it.

KEYPAD

Stop

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To send a fax

Load the document face down. Set the resolution and contrast if required.

Dial manually:

Dial the number using the keypad. Press Start. The document is scanned and

the number is dialled.

One Touch number:

Press the One Touch memory button you want. The document is scanned and the number is dialled.

Directory number:

Press or to scroll to the entry you want.

Press Start. The document is scanned and the number is dialled.

KEYPAD

To hear the progress of your call.

If you want to hear the dialling tones and fax tones press the Monitor button before dialling the number. If you use this method the document will not be scanned into memory before sending.

To stop a fax being sent

Press Stop. The fax is cancelled.

To redial the last number

If sending a fax:

Load the document. Press Redial.

The document is scanned and sent.

Making a phone call:

Lift handset (or press Monitor). Press Redial. The number is dialled

Automatic fax redial

If the number is engaged when sending a fax, your PaperJet 300 is set to redial two times, waiting approximately 3 minutes between tries. If you have set a delayed fax, it will redial three times.

Stop

Redial/P

Start

Copy

Start

Copy

Manual receive

When Manual mode is set, your PaperJet 300 rings like a normal phone until you answer it yourself.

If a voice caller wants to send a fax.

If the caller wants to send a fax after your conversation, press START on your PaperJet 300 and replace the handset.

If you hear fax tones.

Press Start to begin reception and replace the handset. The display shows

RECEIVING

With answer machine

Set this mode when you connect an answering machine to your PaperJet 300. Your answering machine will automatically take voice messages and PaperJet 300 will take faxes.

When your PaperJet 300 rings it will wait for the answering machine to take the call. If there are fax tones or no incoming voice message it will automatically try to receive a fax. Remember, it is advisable to say in your outgoing message that the caller can send a fax after the tone.

If the answering machine is switched off, your PaperJet 300 will answer the call after 7 rings. Your answering machine should be set to answer after less than 7 rings, see Connecting an answering machine, page 30.

Receiving faxes into the memory

If you run out of paper or the ink cartridge is empty, your PaperJet 300 will automatically store incoming faxes into the memory. The memory can store up to 20 pages of the standard letter, see page 60.

Auto receive

Your PaperJet 300 answers each call after 5 rings and receives faxes automatically. If the call is a voice call, the phone will ring again for a further 5 rings (secondary ringing) and you can answer the call by picking up the handset. If you do not answer, the machine will try to receive the call as a fax. During secondary ringing the caller will hear a beep every 2 seconds to reassure them that the line is active.

You can adjust the number of rings your machine gives. See ‘Optional Settings’, page 41.

If you are using your PaperJet 300 as a fax machine only, we recommend that you switch the second set of rings off. See ‘Optional Settings’, page 41.

If you accidentally answer a fax call.

If you pick up the handset and you hear fax tones, simply press the Start button, replace the handset and the fax will be received.

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To set reception mode

Press Mode to display the current setting. Repeated presses will switch between the options

MANUAL RECEIVE, AUTO RECEIVE

and

WITH ANS MACHINE

. The mode

displayed is the one that is set.

Reception mode.

Your PaperJet 300 has three reception modes for receiving faxes and telephone calls.

Receiving faxes

Mode

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To print a fax stored in the memory

If you have received faxes into the memory the Fax in memory light flashes and the display shows the reason for the document not being printed normally –

PRINTER

ERROR!

CHECK PAPER! orINK OUT

Either add new paper, clear the jam or replace the ink cartridge accordingly.

Press Printer Reset. The fax stored in the memory will print out.

Clear a paper jam, see page 50. Replace the ink cartridge, see page 51.

Paper jam and out of ink warning:

If the plain paper jams or the ink cartridge runs out during printing, the display shows

CHECK PAPER orOUT OF INK

. Clear the paper jam, see page 50. Replace the ink cartridge, see page 51. Then press Printer Reset to print out

the document that has been stored in the memory.

If the memory becomes full while there is paper in the paper tray:

This happens if the fax is too large for the PaperJet 300 to handle. Pages received before the memory became full will be printed but, you will need to ask the sender to re-fax the pages you have not received.

Very detailed pages or photos may need to be sent singly.

Power failure while a fax is stored in the memory:

If the power fails and a document is stored in the memory, the stored fax is lost. Your PaperJet 300 informs you with a power failure report giving details of any documents lost from memory. When the power is restored the display will show

MEMORY DATA LOST

Printer Reset

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To send a delayed fax

Load the document face down. Set the resolution and contrast if required. Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

START TIME:

Enter the time you want the fax to be sent using the 24 hour clock, e.g. to start sending at 7.30pm, enter 19 30.

Press Enter. Display shows

ENTER FAX NUMBER?

Enter the fax number. You can also use One Touch memory buttons and Directory entries.

Press Enter. The document is scanned. Display then shows

TIMED SND

and the

time you have set.

To cancel a delayed fax

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

CANCEL?

Press Enter to confirm. You hear a confirmation beep.

Display shows

CANCELLED!

To change the time and/or number of a delayed fax

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

CANCEL?

Press Function until the display shows

CHANGE?

Press Enter. Display shows

START TIME

and the time currently set. Enter the new time. Press Enter.

Display shows the fax destination. Press Delete to delete the number. Enter the correct number. You can also use

One Touch buttons or a Directory entry. Press Enter to confirm. You hear a

confirmation beep. Display shows

TIMED SND

and the

time set.

Store a document of up to 20 standard pages in the memory for sending at a specific time within the next 24 hours. This lets you take advantage of lower call rates or coincide with time zone differences if sending to another country.

Delayed faxing

KEYPAD

NOTE

If you have set the resolution to Photo and the scanning memory becomes full, try resetting with the resolution set to Standard, Fine or Superfine.

KEYPAD

DELETE

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To store a broadcast fax

Load the document face down. Set the resolution and contrast if required. Press Function until the display shows

4: BROADCAST?

Press Enter. Display shows

0: NOW 1: LATER

Press 0 if sending now. Display shows

ENTER FAX NUMBER?

Press 1 if you want to set a time for the fax to be sent. Display shows

START TIME:

If sending now:

Enter a number you want. You can dial the number using the keypad or enter a One Touch or Directory entry.

Press Enter. Display shows

ENTER FAX NUMBER?

Enter the next number. Then press Enter and repeat up to a maximum of 20 numbers.

Press Start. Your PaperJet 300 scans the document and begins sending the fax to all the numbers you have set.

You can store a document of up to 20 standard pages in the memory for faxing to up to 20 different numbers including One Touch and Directory entries.

Broadcast faxing

If sending later:

Enter the time using the 24 hour clock, e.g to send at 7.30pm, enter 19 30.

Press Enter. Display shows

ENTER FAX NO?

Enter a number you want. You can dial the number using the keypad or enter a One Touch or Directory entry.

Press Enter. Enter the next number. Then press Enter

and repeat up to a maximum of 20 numbers. Press Start. Your PaperJet 300 scans the

document you have set. Display shows

B/CAST.

and the time set for broadcasting.

KEYPAD

NOTE

If you have set the resolution to Photo and the scanning memory becomes full, try resetting with the resolution set to Standard, Fine or Superfine.

To cancel a broadcast fax

Press Function until the display shows

4: BROADCAST?

Press Enter. Display shows

CANCEL?

Press Enter. Display shows

CANCELLED!

Start

Copy

Start

Copy

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To poll a document

Press Function until the display shows

7: POLLING RX ?

Press Enter. If required, enter the other machine’s

password. Press Enter.

Display shows

ENTER FAX NUMBER?

Enter the number for the other machine. Press Enter. The number is dialled and the

document is received. Display then returns to standby.

To cancel polling, press Stop.

To speak after sending or receiving a fax

While the fax is being sent:

Lift the handset. When the fax has finished, the other machine will beep to let the other person know you want to talk.

When the person at the other end responds, you can talk.

You can set your PaperJet 300 to call another fax machine and receive a document from it. This is often known as Faxback. You may need to know the other machine’s password in order to retrieve the document.

Polling reception

You can start a phone conversation after sending or receiving a fax.

Voice request

KEYPAD

NOTE

If you lift the handset and replace it, the voice request is cancelled.

If the other person does not pick up their handset while the beeps are sounding – or if the other fax does not have a voice request function - the line will be disconnected.

Stop

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To answer a voice request

If the person wants to talk, your PaperJet 300 beeps while the fax is being sent or received and the display shows

PHONE

CALLING.

Lift the handset and wait for the caller to respond.

To search and dial a Directory entry by name

Lift the handset. Press Directory button. Use the keypad to enter the first letter of

the name. Press the button to display the first name

beginning with that letter and to scroll down the list.

Press Start to dial.

To make a phone call

Lift the handset Use the keypad to dial the number you want.

Press the One Touch button you want, the number is dialled.

Press the or button to scroll through the Directory.

Press Start to dial.

To dial handsfree

Press Monitor. You hear the dialling tone. Use the keypad to dial the number you

want.

Press the One Touch button you want, the number is dialled.

Press the or button to scroll through the Directory.

Press Start to dial. When the call is answered, lift the handset

and talk.

You can use your PaperJet 300 to make and receive calls.

Using the phone

KEYPAD

Monitor

Start

Copy

Start

Copy

Start

Copy

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To redial a number

Lift the handset. Press Redial. The last number called is

redialled.

To receive a phone call

When the phone rings. Lift the handset and speak. If you hear fax tones, replace the handset

after the display shows

RECEIVING

Connecting an answering machine

Redial/P

Your PaperJet 300 can work with an answering machine so that you can take voice and fax messages.

To ensure the two machines work together, the fax machine must be in WITH ANS MACHINE mode and the answering machine line cord must be connected into the socket on the back of the PaperJet 300’s line cord doubler plug (as shown below).

When set up like this, and a call comes in, your answer machine will always answer the call first. Your PaperJet 300 will monitor the call and take control if it detects that it is a fax call. If the answering machine fails to answer, PaperJet 300 will answer the call after 7 rings and prepare to receive a fax.

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To make a single copy

Load the document face down. Set the resolution and contrast, if required. Press Copy.

Display shows

NUM OF COPIES 01

Press Copy. Display shows

SCAN LEFT: 19

The original is scanned and the copy printed.

You can make up to 99 copies of an original document up to 20 pages long.

Making copies

To set the receive mode

Press Mode to display

WITH ANS MACHINE

Mode

To set up the answering machine

You can choose the number or rings before your answering machine takes the call (refer to your answering machine’s guide for instructions), it is recommended that you set the number of rings to between

2 and 4 and it must never be more than 6 rings.

For optimum performance, the outgoing message on the answering machine should be as short as possible and should not exceed the times shown below: -

No. of rings before answer m/c answers

Max length of outgoing message

14 seconds

8 seconds

To make multiple copies

Load the document face down. Set the resolution and contrast, if required. Press Copy. Display shows

COPIES #01

Enter the number of copies you want. Press Copy. The original is scanned and

the copy printed.

KEYPAD

Start

Copy

Start

Copy

Start

Copy

Start

Copy

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To copy a highly detailed original

A highly detailed document may be too much for the memory. By switching the ADF COPY setting on, you can set your PaperJet 300 to scan and copy at the same time.

This shows you how to switch ADF on and off.

Press Function until the display shows

5: FAX SET UP?

Press Enter. Press Function until the display shows

3: SETTINGS

Press Enter. Display shows

(01) PAUSE TIME

Press Function until display shows

COPY

MODE

(or enter 2, 2 to go straight there).

Press Enter. Display shows

MEMORY COPY

Press Function to switch between the two options of

ADF COPY

and

MEMORY COPY

. Press Enter to confirm. Press Stop to return to standby.

NOTE

If there is not enough memory to scan all the original document, copy it in stages.

Copies are reduced to 97% of the original to prevent an original being copied onto two separate sheets.

Avoid using very smooth or slippery originals such as fax roll paper or transparencies as these could slip and the copy may run onto two pages.

On some types of paper the ink may take longer to dry. Be careful to ensure it does not leave marks on the original document.

Stop

KEYPAD

Caller Display lets you know who’s calling before you answer the telephone. Providing you have free space in the Directory, your PaperJet 300 will also show you a list of new and old calls you have received.

The number of calls in the list is limited by the number of free spaces in the 50 number Directory.

With a Caller Display service, your PaperJet 300 receives caller information which is transmitted over the telephone network.

To use this feature you will first have to subscribe to your network’s Caller Display service. Ask your network provider for more information.

With Caller Display, your PaperJet 300 stores the caller’s number if available, call date and time.

If you have stored the incoming number in the directory or one touch memory, the display will show the stored name.

Caller Display

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Caller information not available

If you have subscribed to BT’s Caller Display, you may see a text message if the number of your caller is not available.

The text message will be one of the following.

WITHHELD

The caller has stopped their number from being sent.

INTERNATIONAL

The call received was from outside the UK.

UNAVAILABLE

The caller's exchange/network does not offer a Caller Display Service.

OPERATOR

The call has come via the operator.

PAYPHONE

The caller is ringing from a payphone.

RINGBACK

The exchange is ringing to let you know that a previously engaged number is free.

NO CALLER INFO

If your PaperJet 300 does not recognise the information contained within the caller display message, it will not show a number.

IMPORTANT

The Caller Display memory shares the Directory memory. So we recommend that you keep 5-10 entries free in order to allow a Caller Display to give you an incoming calls list of 5-10 entries.

To view and dial from the Calls list

Details of calls received will be stored providing you have free space in the Directory memory. When you have new calls, the display shows

NEW CALL(S)

Press or to scroll through the Calls list. If you have new calls, these are shown first.

If the name is displayed press button:

• to display the caller’s number

• the number of times the caller has rung

(X2 = 2 calls)

• the date and time of the most recent call. Press Start to dial the number displayed.

Press Stop to return to standby.



Stop

Start

Copy

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Connecting to a PC

Loading the software

The procedures described here are written for Windows 9x and Windows Me. If you are running Windows 3.1x, there may be some differences.

Switch off your PC and PaperJet 300. Connect the printer cable provided between

your PaperJet 300 printer socket and the PC parallel printer port (LPT1)

Switch on your PC and PaperJet 300 As your PC starts up, if it detects the

PaperJet 300 (it will show as Colour MFP on your PC) and opens the Add New Hardware Wizard screen, you should click on Cancel to close the wizard.

Insert the PC Fax Software CD into the CD drive. The CD should auto run and present

Your PaperJet 300 is supplied with software to enable you to manage faxes from your PC, to scan documents into your PC and to use it as a mono and colour printer. It also contains a detailed user guide for the faxing and scanning applications. You are provided with a cable to enable you to connect your PaperJet 300 to the PC parallel printer port.

System requirements

Windows 95, 98, Me

16MB RAM, 486 processor or higher, 20Mb free space on the hard drive.

Windows 3.1

8MB RAM, 486 processor or higher, 20Mb free space on the hard drive.

Windows for Workgroups 3.11

10MB RAM (10Mb required by some applications), 486 processor or higher, 20Mb free space on the hard drive.

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the PaperJet 300 Software Installer screen with the options shown below.

If your CD doesn’t run automatically, select

Run from the Start menu, type in x:\Setup.exe (where x is the letter of your

CD drive) and then click on OK. To view the user guide, double click on

View Documentation. If you don’t already have Adobe Acrobat Reader on your PC you will need to install that first. It is included on the CD, just double click on that option.

If you want to use your PaperJet 300 only as a printer then you will need to install the Printer Driver only.

If you want to use the PC faxing and scanning features, you will need to install Unimessage Pro.

You can load either the Printer Driver or Unimessage Pro or both.

To load the printer driver, double click on the Printer Driver option. The installer will load the driver and present the printer control program window when it has finished. This window enables you to adjust the printer settings, clean nozzles and align ink cartridges and print test pages.

Status: shows details of cartridges, the current print job and lets you print a test page.

Options: lets you set your preferences. Cartridges: shows the status of the

cartridges, lets you clean nozzles and align the cartridge.

DOS Printing: lets you adjust the settings for DOS printing.

About: provides program details. You can make changes if you wish but you

don’t need to for most uses. When you are ready, click on Close.

You are now presented with a window with two option buttons: Exit to Windows and Restart Windows.

If you are not going to load Unimessage Pro, click on Restart Windows.



 



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If you want to load Unimessage Pro, click on Exit to Windows and then close any windows which are hiding the Install screen.

To load Unimessage Pro, double click on the Unimessage Pro option, the installer will load. Follow the on-screen instructions, changing the pre-set options if needed. When loading has finished you are given the option to re-start your PC or return to Windows.

If you have finished loading the software you must restart your PC. Select Restart your PC and click OK.

After loading Unimessage Pro, when your PC re-starts, Unimessage Pro will start up automatically and you will need to enter some information and choose some options to complete the installation. Follow the onscreen instructions.

To print a document

Open the document on the PC. Select Print from the file menu, when the

printer dialogue box opens, ensure Colour MFP is the selected printer.

Select Properties/Options if you want to adjust the printer settings.

Click OK to print.

NOTE

When printing from the PC, if you pause a print for more than 3 minutes, your PaperJet 300 will “time out” and you will have to cancel the print and start again.



 



Faxing and scanning

You can fax documents from your PC via your PaperJet 300. You can also scan documents into your PC.

Sending a simple fax

Open Unimessage Pro to display the Welcome screen.

Click on New Message to open the fax dialogue box.

In the To box, enter the telephone number of the recipient.

Enter a brief description of the message in the Subject box (optional).

Type the message you want to send in the main box.

The type of header sheet that will be sent is shown in the footer. If you want to change it, select Cover Sheet from the Insert menu and choose a new one.

To send the fax, click on the Send icon (envelope) or select Send from the File menu.



 



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Faxing a document

Open Unimessage Pro to display the Welcome screen. You can now minimise

the Welcome screen. Open the document you want to send. Select Print from the File menu and ensure

Unimessage Pro is the selected printer in the print dialogue box.

Click OK. The fax dialogue box opens. In the To box, enter the telephone number

of the recipient. Enter a brief description of the message in

the Subject box (optional). If you want to add a message to the header

sheet, type it in the main box. The type of header sheet that will be sent is

shown in the footer. If you want to change it, select Cover Sheet from the Insert menu and choose a new one.

To send the fax, click on the Send icon (envelope) or select Send from the File menu.

 



 

To switch between mono and colour cartridges

Pull open the control panel.

Open the cartridge cover.

The ink cartridge carrier should have automatically moved to the centre position. If it has not moved, press the Printer Reset button.

Remove the current cartridge. Insert the replacement cartridge holding it

by the finger grip. Insert the cartridge with the electrical

contacts facing towards the back of the machine.

Avoid touching the nozzles and metal electrical contacts.

Printer Reset

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NOTE

It is quicker and more economical to use a mono cartridge for printing received faxes and copies.

Push the cartridge towards the back of the machine until it clicks into place.

Close the cartridge cover and control panel.

Display shows

OLD CARTRIDGE?

. If you have used the cartridge before press Enter. Display returns to standby.

If it is a new cartridge, press Function to display

NEW CARTRIDGE?

Press Enter. The display shows

ALIGN CARTRIDGE?

Press Enter. The alignment page is printed. When prompted, enter the number which

appears under the straightest line on the print out.

Additional features

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To print a list of stored names and numbers

The list contains all One Touch and Directory entries and received calls if you subscribe to a Caller Display services.

Press Function until the display shows

6: PRINT OUT?

Press Enter. Display shows

1: PHONE BOOK?

Press Enter. The list is printed. Display shows

PHONE BOOK

Press Stop to return to standby.

Reports give you details of faxes sent and received. Lists show you the various settings and stored names and numbers on your PaperJet 300.

Reports and lists Printing activity reports

Your PaperJet 300 has been set to print a report automatically after every 20 faxes sent or received.

You can also set it to:

Print immediately. Once a day. No print out ,see ‘Optional settings’, page 41.

The activity report may also include error codes to help you diagnose any problems quickly and accurately.

See ‘Help’, page 47.

Stop

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NOTE

If you have not sent or received any faxes, an activity report will not be printed, even if you have set your PaperJet 300 to print one at the same time every day.

To print an activity report immediately

Press Function until the display shows

6: PRINT OUT?

Press Enter. Display shows

1: PHONE BOOK?

Press Function until the display shows

3: ACT.REPORT?

Press Enter. The report is printed. Press Stop to return to standby.

To set to ‘no print out’ or ‘print same time each day’

Press Function until the display shows

5: FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Function until the display shows

4: ACT. REPORT?

Press Enter. Display shows

ACT. REPORT ON.

Press Function to switch between

and

OFF

Either select

OFF

, press Enter to confirm

and then Stop to return to standby. Or select ON. Press Enter. Display shows

PRINT TIME:

Enter the time at which you would like the activity report printed each day.

Press Enter to confirm. You hear a confirmation beep. If you press Enter without entering a time your PaperJet 300 will print an activity report after every 20 fax transactions.

Press Stop to return to standby.

Your PaperJet 300 can be set to print out a report after a delayed fax has been sent. This is called a “Timed Report”. The original setting is off. To switch it on, See ‘Optional Settings’, page 41.

Delayed fax report

Your PaperJet 300 can be set to print out a report after a broadcast fax has been sent. The original setting is off. To switch it on, See ‘Optional Settings’,

page 41.

Broadcast fax report

Stop

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Your PaperJet 300 lets you change settings to suit the way you work.

To change the feature settings

The settings menu lets you adjust a wide range of settings.

Press Function until the display shows

5: FAX SET UP?

Press Enter. Press Function until the display shows

3: SETTINGS?

Press Enter. Enter the feature number you want

,see list on page 42 to 44.

Press Enter. Enter the code you want for the new setting

,see list page 42 to 44. Press Enter to confirm. You can now enter

another Feature number in order to change the next setting.

Press Stop to return to standby.

Optional settings

To print out a list of current feature settings

The print out lets you see a complete list of the feature settings currently set on your PaperJet 300.

Press Function until the display shows

6: PRINT OUT?

Press Enter. Press Function until the display shows

3: SETTINGS?

Press Enter. The settings list is printed. Press Stop to return to standby.

To print out the current function list

You can see a list of all the functions you can set on your PaperJet 300.

Press Function until the display shows

6: PRINT OUT?

Press Enter. Press Function.

Display shows

2: FUNCTION LIST?

Press Enter. The function list is printed. Press Stop to return to standby.

Stop

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Feature Name Setting Options Explanation Original setting

Number codes

01 PAUSE TIME 03 3 seconds Sets the length of a pause inserted 3 seconds

-- --- seconds into a stored number.

12 12 seconds

05 TIMER REDIAL 00 OFF The number of times the machine 3 times

01 once will redial the number if the fax fails 02 2 times (e.g. other machine is busy). This 03 3 times setting applies to timed jobs only.

06 AUTO REDIAL. 00 OFF The number of times the machine 2 times

01 once will redial the number if the fax fails 02 2 times (e.g. other machine is busy). This 03 3 times

setting applies to non-timed jobs only.

07 No. OF RINGS 01 once Number of rings before your 7 times

02 2 times machine answers a call when set to 03 3 times RECEIVE MODE.

and up to and up to

11 11 times

09 F/T SW. OVER 00 OFF In AUTO mode, you can set the 5 times

01 3 times number of times the unit will ring if 02 5 times the incoming call is a voice call. 03 7 times At the end of these rings the unit 04 9 times prepares to receive a fax. 05 11 times

13 POWER SAVE 00 OFF If power save is set on the unit will Off

01 ON revert to an energy saving mode after

5 minutes of no use. This mode is not recommended if you have a PC connected.

17 KEY TONES 00 OFF Lets you set the pitch of the beeps Low

01 LOW you hear when you press a button. 02 HIGH

20 FAX HEADER 00 OFF This switches the fax header, that is ON (inside)

01 ON (outside) sent with each document, on and off 02 ON (inside) and determines whether it is printed

inside or outside the image area.

21 FAX FOOTER 00 OFF Sets whether the caller’s details OFF

01 ON are printed at the foot of received

documents.

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Feature Name Setting Options Explanation Original setting

Number codes

22 COPY MODE 00 ADF COPY Sets whether or not the document is MEMORY COPY

01 MEMORY COPY scanned into memory before copying.

Use ADF for documents too large for the memory.

23 PAPER SIZE 00 A4 Allows you to set the size of paper A4

01 LETTER you want to print on. 02 LEGAL

24 ECM 00 OFF Allows you to switch error correction ON

01 ON mode on and off. Error correction

mode automatically rectifies errors caused by bad lines, etc.

27 RESOLUTION 00 STANDARD Sets the default scanning resolution STANDARD

01 FINE setting. 02 SUPER 03 PHOTO

28 CONTRAST 00 NORMAL Sets the default scanning contrast NORMAL

01 LIGHT setting.

31 SEND REPORT 00 OFF Controls printing of automatic fax ON: ERROR

01 ON: EACH SEND transmission reports. Allows you to 02 ON: ERROR switch send report printing on and

off. Will print for each fax sent or only when an error occurs.

32 TIMED REPORT 00 OFF Allows you to switch delayed send ON:ERROR

(Delayed send 01 ON:EACH SEND report printing on and off. Will print report) 02 ON:ERROR for each delayed fax sent or only

when an error occurs.

35 B/CST REPORT 00 OFF When set to On a report is printed OFF

01 ON on completion of each broadcast fax.

36 PHOTO QUAL 00 STANDARD This sets the way the unit prints HIGH

01 HIGH halftones (greys).

47 INK SET 00 SETTING A Controls the amount of ink applied SETTING A

01 SETTING B to the paper when printing faxes and

copies. Setting A applies more ink than setting B. Reduces print definition but may be useful to overcome problems with ink smudging.

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Feature Name Setting Options Explanation Original setting

Number codes

54 AUTO SEND 00 OFF This feature determines whether the OFF

01 ON fax starts automatically when you

initiate a fax call using the handset. When set to ON, if the unit hears fax tones from the far end, it will automatically start to send. When set to OFF, you need to press START to begin sending.

55 PRINT SIZE 00 90% Allows you to set the vertical 90%

01 84% reduction when printing received 02 70% faxes.The horizontal reduction is

constant at approx. 95% This setting does not affect the printing of copies.

57 REMOTE START 00 OFF Allows you to start up the fax from ON

01 ON another telephone by dialling #, 7.

You can print a list of the current feature settings, see page 41.

KEYPAD

ECM (Error Correction Mode)

ECM automatically reduces the possibility of damaged data when sending or receiving faxes.

ECM is switched on and we recommend that you do not change this setting.

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Power Save mode

The power save feature reduces power consumption from 6W to 2W while your PaperJet 300 is lying idle.

Power save is switched off when you receive your machine.

You can switch power save on and off by changing the feature setting 13, see list on page 42. The power save setting will switch on about 5 minutes after the last button has been pressed or the last call was received. The display shows

POWER SAVE

Power save will automatically switch off again, when a button is pressed, the handset is lifted or a new call is received.

Power save mode does not switch on if the display shows

NEW CALLS

or if you have a colour cartridge

installed.

To reduce the printing area

If someone is trying to send you a fax that is longer than the paper you are printing on, your PaperJet 300 will try to receive it over 2 pages. You can reduce the printing area in order to compress the fax onto a single page.

All faxes are reduced. Your PaperJet 300 has been originally set to 90% of the original size, but incoming faxes can be switched between 90%, 84% or 70%. You must re-set the reduction again to change it back.

Press Function until the display shows

5: FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Function until the display shows

3: SETTINGS?

Press Enter. Press Function until display shows

SIZE

(or enter 5, 5 to go straight there). Press Enter. Set the ratio you want

00 = 90% 01 = 84% 02 = 70%

Press Enter to confirm. Press Stop to return to standby.

IMPORTANT

If you have connected your PaperJet 300 to a computer and it has gone into power save mode, you will not be able to print until power save is deactivated. You can only deactivate power save by pressing a button on your PaperJet 300 or by lifting the handset. Power save cannot be deactivated through a command from your computer.

KEYPAD

Stop

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To make a call

If sending a fax:

Load the document. Press the R/Access button. Enter the number you want. Press Start. The document is scanned

and sent.

Making a phone call:

Lift handset (or press Monitor). Press the R/Access button. Enter the number you want.

Connecting to a switchboard

To set your switchboard access code

Press the Function button until the display shows

5:FAX SET UP?

Press Enter. Display shows

1:SET CLOCK?

Press Function. Display shows

2:SENDER ID?

Press Enter. Display shows

SENDER NAME

When the name you have entered previously appears, press Enter. Display shows

SENDER NUMBER

When the number you have entered previously appears, press Enter. Display shows

PBX MODE OFF

Press the Function button to display

No.

FLASH

Select

No.

if you use an access code (e.g. 9

) to get an outside line. Select

FLASH

if you

use a recall to get an outside line. Press Enter to confirm your choice. If you selected

FLASH

press Stop to return

to standby. If you selected

No.

enter a code (this is the prefix you normally use to get an outside line) of up to 4 digits.

Press Enter to confirm your choice. Press Stop to return to standby.

R/Access

NOTE

When storing numbers in a One Touch button or the Directory you can use the R/Access button to enter the access code as the first digit (it will appear in the display as “R”). This means the access code will automatically be dialled along with the number.

Stop

Start

Copy

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Help

Try these solutions to the most common problems.

Machine does not work

Check that it is plugged in and switched on at the mains.

Display shows

CHECK PAPER!

Paper tray is empty. Paper is not properly inserted in the plain paper tray.

If an error code is shown, check the error code list on page 49. Then press Printer Reset and try printing again.

Display shows

CHANGE CARTRIDGE

The front cover is open. Press top corners firmly to close.

Original document is not accepted

Paper may be too thick or too thin. Paper may already be jammed inside. Open the control panel and remove any jammed paper.

Display shows

OUT OF INK

Install a new ink cartridge, page 51.

You can’t send a fax

Check that the document is inserted properly. There may be a problem with the receiving machine.

You can’t receive a fax when the machine rings

Is your machine set to Manual receive? If so, lift the handset and press Start.

Memory may be full and there is no paper in the plain paper tray. Check that the machine is switched on at the mains power supply.

Received fax is blank

Check that the sealing tape has been removed from the ink cartridge print head. See ‘Replacing a print

cartridge’, page 51.

Document may have been place upside down on the sending machine.

Can’t print a document stored in the memory

Check that there is ink in the cartridge. Check that there is paper in the plain paper tray.

Printed document contains illegible or distorted characters

Phone line quality may have been poor. Ask for the document to be sent again.

Printed pages have white lines on them

Ink cartridge may not be installed properly. Reinstall the cartridge, see page 51.

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No dial tone when you lift the handset

Check that the telephone line cord is properly connected.

Speaker tones are too quiet

Monitor volume may be set to Low. Move the monitor switch to Medium or High. See ‘At a glance’, page 3.

Cannot make a phone call

Check that your PaperJet 300 is not already sending or receiving a fax.

When connected to a PC, the display shows PRINTING and will not return to standby

Press Printer Reset until the display shows

CANCELLED

. Then try printing again.

Error light comes on

Press Stop to turn of the light. Print an activity report, page 39 and check the error code shown,

see page 49.

Several sheets of paper are drawn into the printer at the same time

Pages may be sticking together. Remove and fan out the paper before inserting again.

Check that there are not too many sheets in the paper tray. Remove some sheets if necessary.

If the paper tray contains different types of paper, try loading just one type.

Paper is printed at an angle

Make sure the paper is held straight in the paper tray by the paper guide.

Printed documents smudge easily

If you find that the ink smudges easily, there may be a compatibility problem between the ink and the paper you are using. It is recommended that you try using a different brand of paper.

If this doesn’t resolve the problem, try changing the INK SET setting to setting B (47 in the SETTINGS menu). Note that the ink setting will affect copies and faxes only (not PC prints).

CUSTOMER HELPLINE

If you cannot solve the problem or need further advice, call the PaperJet Customer Helpline

0845 0500 950.

Results Probable cause Solution

Smudged Wrong type Try a different

or blurred. of paper. paper

Fading. Print head Clean the print

is clogged or head nozzles,

cartridge is page 55, or

out of ink. replace the print

cartridge page 51.

White streaks, Print head Clean the print

dots missing, is clogged. head nozzles,

irregular dots. page 55.

Straight lines are Print cartridge Align the cartridge,

printed jaggedly. is not aligned. page 53.

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The activity report may show error codes. The chart shows you what they mean.

Error codes

Code Meaning Action

10 No response from Contact the other party

the other machine. to make sure the machine

can receive.

12 No response.

19 The memory became Check that the ink or

full when receive a fax. paper hasn’t run out.

Ask the other party to send a fax in stages.

20 Stop button pressed

while fax was being sent or received.

21 Original document Remove and try

jammed. sending again.

27 Delayed fax cancelled.

29 Power was turned off

while a fax was being sent from the memory.

30s Printing quality poor If this code appears

due to bad telephone frequently contact line. your network operator

help line (151 for BT residential customers, 154 for BT business customers)

40’s Problem with other Try resending the

fax machine. fax later. Or ask them

to try sending you the fax again.

50s Fax stopped by Try resending the fax

other machine. later. Or ask them to try Line disconnected. sending you the fax again.

71 Other machine is Contact the other party.

not compatible.

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To clear a document jam

The display shows

DOCUMENT JAM

Open the control panel.

Press and hold down the Green Release Lever while removing the jammed paper.

Close the control panel.

To clear a plain paper jam

The display shows

CHECK PAPER

Open the plain paper tray cover and pull out all the paper.

Replace the paper in the tray. Close the cover.

Press the Printer Reset button. Your machine returns to standby.

Printer Reset

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Remove the new print cartridge from its packaging. Holding it by the finger grip, peel the protective film from the print nozzles.

Avoid touching the nozzles and metal electrical contacts.

Insert the new cartridge holding it by the finger grip.

Insert the cartridge with the electrical contacts facing towards the back of the machine.

To replace an empty ink cartridge

This is different to swapping cartridges. If you want to swap between mono and colour cartridges, see “Printing from a PC”

on page 36.

Pull open the control panel.

Open the cartridge cover.

The ink cartridge carrier should have automatically moved to the centre position. If it has not moved, press the Printer Reset button.

Remove the old cartridge.

Printer Reset

NO!

Press Enter to confirm. You hear a confirmation beep.

Press Stop to return to standby.

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Push the cartridge towards the back of the machine until it clicks into place.

Close the cartridge cover and control panel.

Display shows

OLD CARTRIDGE

Press Function to display

NEW CARTRIDGE

. Press Enter. Display shows

ALIGN CARTRIDGE

Press Enter. The alignment page is printed.

Select the vertical line that is closest to being a straight line.

Enter the number under the straightest line, e.g. 12.

To store a spare ink cartridge

If swapping between mono and colour cartridges you can store the spare one in the compartment under the control panel.

Stop

To align the cartridge at the machine

Aligning the cartridge ensures the best print quality.

Press Function until the display shows

8: PRINTER?

Press Enter. Display shows

1: CLEAN NOZZLES?

Press Function. Display shows

2: ALIGN?

Press Enter. The alignment page is printed.

Select the vertical line that is closest to being a straight line.

Enter the number under the straightest line, e.g.

Press Enter to confirm. You hear a confirmation beep.

Press Stop to return to standby.

KEYPAD

Stop

Aligning the print cartridge

If the print quality should deteriorate at any time you might want to check the cartridge alignment.

To align the cartridge from a PC

Open the printer Control Program. Click

Cartridges tab

Click

Align Cartridges

. The Align Cartridges box appears on screen. Your PaperJet 300 prints the alignment page. Select the vertical line that is closest to being a straight line.

Enter the number under the straightest line in the Alignment Cartridge box, e.g.

Click OK.

Cleaning the print nozzles and contacts

If your documents are not being printed completely, the ink cartridge nozzles may be clogged. You can set your PaperJet 300 to clean them.

  



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To purge the print nozzles at the machine

Make sure there is paper in the plain paper tray.

Press Function until the display shows

8: PRINTER?

Press Enter. Display shows

1: CLEAN NOZZLES?

Press Enter. Display shows

PRINTING

and the nozzle test pattern is printed. This shows a test pattern of nozzles working correctly.

Compare the diagonal line above the bars to the diagonal line below the bars. If there is a broken line, the nozzles are clogged. If the bottom line has fewer breaks, or is of better print quality than the top line, run the test again.

If the print quality is not satisfactory after running the test three times, remove the cartridge and carefully wipe the nozzle plate with a damp soft tissue. Reinstall the cartridge and repeat the clean nozzle routine.

To purge the print nozzles from a PC

Make sure there is paper in the plain paper tray.

Open the printer Control Program. Click the

Cartridges

tab.

Click

Clean Print Nozzles

. Your PaperJet

300 starts the nozzle cleaning test. Examine the test pattern as shown above in

‘Cleaning the print nozzles at the machine’. Compare the diagonal line above the bars

to the diagonal line below the bars. If there is a broken line, the nozzles are clogged. If the bottom line has fewer breaks, or is of better print quality than the top line, run the test again.

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Wiping the print nozzles and contacts

If the print quality does not improve after purging the nozzles, the contacts may be dirty or there may be dried ink on the nozzles.

Wiping the print nozzles

Remove the print cartridge from the machine, see "To replace an empty ink cartridge" on page 51.

Dampen a clean cloth with water. To dissolve any dried ink, hold a damp cloth against the nozzles for about 3 seconds and wipe gently. To avoid mixing colours, wipe from one side to the other, in one direction as shown.

Allow the nozzles to dry.

Wiping the contacts

Using a clean damp area of the cloth, gently wipe the entire gold covered area, on the back of the cartridge, from one side to the other, as shown.

Gently wipe dry. Ensure cartridge is dry before replacing in

the machine.

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Cleaning

To clean the casing

Gently wipe the case with a soft, clean cloth dampened with a mild detergent. Do not use abrasive cleaning agents.

To clean the document feeder rollers

If a streaky or dirty pattern appears on a copy or fax you have sent, clean the two document feeder rollers with a soft, clean cloth dampened with a mild detergent.

Open the control panel.

Press the document sensor to rotate the feeder rollers.

Clean the document feeder rollers, then use a dry cloth to dry them thoroughly.

Close the control panel.

General information

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Guarantee information

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the PaperJet 300, or any component thereof, which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of the guarantee are:

• The guarantee shall only apply to defects that occur within 12 months from the date of purchase, provided that the equipment is sent to the repair address within this period.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Helpline support and returns back to point of sale

Within the 12 month guarantee period:

Prior to returning your product, first read the ‘Help section’ beginning on page 47 or contact the Helpline

for assistance. Helpline: 0845 0500 950. Lines open Monday to

Friday from 09:00 to 17:30 excluding bank holidays.

Outside the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline and ask for details of our recommended repairers.

Returning the product:

If the Helpline is unable to remedy the problem they will ask you to return your PaperJet 300. Remove the ink cartridge from the machine and place it in a black plastic bag. Where possible, pack it in its original packaging. Please remember to include all parts, including line cords and mains power plug. (Please note we cannot take responsibility for products damaged in transit.)

Please obtain and keep proof of posting or delivery. A copy of the proof of purchase such as your receipt

must be returned with your product.

Technical information

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Paper handling: ........................................Automatic feed

Paper tray capacity: ..................................50 sheets max of 75gsm.

Maximum thickness of stacked paper 10mm

Paper size:................................................A4 – 210 x 297mm

Letter – 8.5 x 11 inches

Legal – 8.5 x 14 inches

Paper weight:............................................64 to 90gsm

Paper type: ..............................................Plain paper. Transparency film.

PC Interface: ............................................Parallel port

Ink cartridge: ............................................Black: 1250 pages (5% coverage), Colour: 200 pages (15% coverage)

Document handling: ..................................20 page, auto document feed.

Document size: ........................................A4, letter, legal.

Document weight: ....................................70 to 90gsm

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Type: ......................................................Desk top type transceiver

Effective scanning width: ............................208mm

Effective recording width:............................203mm

Transmission speed: ..................................14400/12000/9600/7200/4800/2400/bps

Transmission time: ....................................8 sec, standard mode, ITU-T #1, Memory to Memory (MR codes)

Horizontal resolution: ................................8 pels/200 dpi.

Vertical resolution: ....................................Standard mode: 3.85lines/mm, Photo: 7.7 lines/mm with 64 grey scales

Fine mode: 7.7 lines/mm

Super fine mode: 15.4 lines/mm

Photo: ....................................................77 lines/mm, 64 grey scales.

Compression method: ................................MH/MR

Scanning method:......................................Flat-bed by Contact Image Sensor

Printing method: ......................................Ink jet

Power supply:............................................AC 230V, 50/60Hz

Power consumption: ..................................Stand-by: 6W,

Transmission: 18W

Stand-by (with Power save):2W,

Reception:23W,Copy:35W.

Overall dimensions:....................................366(W) x 279(D) x 179(H)mm (excluding trays)

366(W) x 322(D) x 261(H)mm (with trays)

Weight;....................................................Approx. 3.6kg (no accessories)

Ambient temperature: ................................5°C-35°C(41°F-95°F)

R&TTE

This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.

PaperJet 300 Fax Machine

This equipment complies with the essential requirements of the Radio Equipment and Telecommunications Terminal Equipment Directive, 1999/5/EC.

If you require a copy of the original manufacturer’s Declaration of Conformance, then please contact the BT PaperJet Helpline on 0845 0500 950.

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Memory capacity

The memory can store up to 20 pages of the standard letter at A4 size.

Index

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Additional features 39

Activity report 39 Align ink cartridge 53 Answering machine 30 At a glance 2

Broadcast faxing 27

store 27 cancel 27

Caller display 32

caller information not available 33 calls list 33

Cartridge

align from a PC 53 align at the machine 53 clean nozzles 53 replace 51 store spare cartridge 52 swap colour and mono cartridges 37

Cleaning

machine and paper rollers 56

print nozzles 55 Contrast 22 Copying 31

single copies 31

multiple copies 31

detailed original 32

Date set 14

Delayed faxing

send 26 cancel 26 change time 26

Delete

one touch numbers 18 directory numbers 20

Dialling

one touch numbers 17 directory numbers 19 faxes 23 phone calls 29

Directory 18

add name to number in calls list 20 delete 20 dial 19 edit 20 search 19 store 19 transfer entry to One Touch button 20 view directory 19 view outgoing calls 21

Document jam 50

Enter

a fax number 14

a name 14 Error codes 49 Error correction mode (ECM) 45

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Fax

broadcasting 27 delayed send 26 header 14 print from memory 25 receiving 24 redial 23 send 23 send via switchboard 46 stop 23

Features, list of 42

Guarantee 57 Handset-connect 10

Header, name and number 14 Help 47 Helpline 9

Ink cartridge

align 53 clean nozzles 53 replace 51 store 52

Installation

PC software 34 fax software 34

Jams 50 Lists

current settings 41 functions 41 stored names and numbers 39

Memory capacity 60

Memory full 25 Monitor volume 3

One Touch memories 17

delete 18

dial 17

edit 17

store 17 Optional settings 41

change features 41

features list 42

Paper

fit paper tray 10

jams 50

load 11

sizes 21 PC

connecting 34

fax software 34

faxing and scanning 36

print documents 36

printer software 34 Phone

make call 29

handsfree 29

receive a call 30

redial 30

search and dial 29 Polling reception 28 Power, connect to mains 11 Power save mode 45 Print area-reduce 45 Printer driver 34 Printer error codes 49 Print from memory 25

Receiving phone calls 30

Receiving faxes 24

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Reception mode 24 Redial phone call 23 Redial fax call 30 Replace ink cartridge 51 Reports and lists

activity 39 broadcast fax 39 delayed fax 40

no print out 40 Resolution 22 Returning the product 57 Ringer volume 3

Safety information 9

Setting up 10 Sending faxes 21 Set

date 14

time 14 Stop

broadcast fax 27

delayed fax 26

fax 23 Speak

after sending a fax 28

before receiving a fax 28 Store

directory entry 19

entering a name & number 14

One Touch entry 17 Swap ink cartridge 37 Switchboard 46

make call 46

send fax 46

set access code 46

Technical information 58

Telephone line connect 10 Time set 14

Unpacking 8 Voice request 28

Volume

loudspeaker 3 ringer 3

Windows

Open printer control panel in 95/98 34 Open printer control panel in 3.1/3.11 34 Open printer control panel in Me 34

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Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone

is a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. PaperJet 300 user guide (7/01) 3 Designed by The Art & Design Partnership Limited. Printed in China.

BT Fax, PaperJet 300, PC Scanner User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual