BT Fax, PaperJet 300, PC Scanner User Manual

1

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

PaperJet 300

Multifunctional 6 in 1

Phone, Fax,

Copier, PC Scanner, PC Faxing and Colour Printer

User

Guide

This product is intended to be connected to analogue
networks and private switching systems in the
United Kingdom.

This product has not been designed for making emergency
telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.

YOU MUST

SUBSCRIBE TO

YOUR NETWORK’S

CALLER DISPLAY SERVICE

BEFORE YOUR BT PAPERJET 300

WILL DISPLAY CALL

INFORMATION

Please open this page for an ‘at a glance’
guide to your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Please open this page for a ‘further at
a glance’ guide to your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

At a glance

2

Paper exit

For received faxes or copies.

Document exit

For your original
documents.

Control panel

Document guides

Plain paper tray

Document feeder tray

Holds documents to be
faxed or copied.

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PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

3

1. Start/Copy

Press to start sending a fax or for manual fax reception.
Press to copy a document.

2. Resolution

Selects scanner resolution.

3. Enter

Press to confirm selections.

4. Function

Used when selecting programming functions.

5. Keypad

6.

Scroll through names and numbers stored in the directory and
Calls list. When entering names, switches between upper and
lower case letters and numbers.

7. Directory

Lets you search for an entry by initial letter or by scrolling.

8. One Touch Memory Buttons

For storing names and numbers to be dialled.

9. Fax in memory

Lights up when a fax is received into the memory.

10. LCD Display

Shows date, time and operation instructions.

11. Alarm

Lights up when an error occurs.

12. Printer Reset

Press to cancel a print error message.

13. Mode

Sets the reception mode.

14. R/Access

For use when connected to a switchboard and for some exchange
line features.

15. Redial/Pause

Press to redial the last number.
Inserts a pause when dialling or storing a number.

16. Stop

Stops sending or receiving a fax and copying.
Used to cancel programming operations.

17. Monitor

Lets you hear the progress of a call without lifting the handset.

18. Delete

Used to delete characters when entering/editing names
and numbers.

19. Memory buttons 5 and 6

Moves the cursor left and right when entering/editing names and
numbers. Also used to display calls data in the directory.

12
13
14

15

16

1

Printer Reset

11

10

9

1

A4 8

2

19

Alarm

2

3

4

5

Mode

R/Access

Redial/P

Monitor

Stop

17

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Fax in Memory

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4

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Mains power cable

Telephone line cord socket

Parallel printer socket

Monitor volume

Adjusts the speaker volume between
Low, Medium and High when
handsfree dialling or monitoring a call.

Ringer volume

Off, Medium, High.

Handset cord socket

Left side view

Back view

5

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Ink cartridge cover

Document feed roller 2

Document feed roller 1 Green release lever

Spare cartridge holder

Paper sensor

Inner view

Automatic redial

If a fax fails to get through (e.g. the line is busy)
PaperJet 300 will make up to two automatic redial
attempts every three minutes.

Memory

If the paper or ink cartridge runs out, incoming faxes
can be received into the memory to be printed when
you add paper.

Plain paper fax, copier and phone

Send faxes to multiple destinations or set documents
to be sent at a later time to take advantage of lower
cost call charges. Quality ink jet printing of received
faxes onto plain paper.

As a plain paper photocopier, the PaperJet 300 lets
you make up to 99 copies of an original document up
to 20 pages long.

Connects to a PC for faxing and printing

Send faxes direct from your computer screen and
display received faxes on-screen with the option to
print if desired. Easy change cartridges let you print
from a PC in mono or colour.

One Touch buttons and Directory memory

Store your 10 most frequently used numbers for
dialling at the touch of a single button. The Directory
also holds up to 50 names and numbers making
dialling easier and quicker.

6

Key features

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

7

In this guide

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

At a glance 2
Key features 6
Introduction 8

Unpacking your PaperJet 300 8
For your records 8

Safety information 9

General 9
Environmental 9
Cleaning 9
Customer Helpline 9

Setting up 10

Using your PaperJet 300 16

Entering names and numbers 16
One Touch memories 17
Directory 18
Sending faxes 21
Receiving faxes 24
Delayed faxing 26
Broadcast faxing 27
Polling reception 28
Voice request 28
Using the phone 29
Connecting an answering machine 30
Making copies 31
Caller Display 32

Connecting to a PC 34

PC software 34
Opening the printer driver 35
Fax software 36
Faxing and scanning 36
Switching between mono and
Colour cartridges 37

Additional features 39

Reports and lists 39
Printing activity reports 39
Delayed fax report 40
Broadcast fax report 40
Optional settings 41
Connecting to a switchboard 46

Help 47

Error codes 49
Document jam 50
Paper jam 50
Replacing the ink cartridge 51
Aligning the print cartridge 53
Wiping the print nozzles and contacts 55
Cleaning 56

General information 57

Guarantee 57
Helpline 57

Technical information 58

Memory capacity 60

Index 61

8

Introduction

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Unpacking your PaperJet 300

If anything is missing, please contact your place of
purchase immediately

PaperJet 300 fax

Handset

Plain paper tray

Black ink cartridge

PC cable

Telephone line cord
with piggy back socket

PC Fax and Print
software CD

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt

9

Safety information

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

General

Never put foreign bodies into the fax machine.
Their accidental contact with electrical parts may
cause a fire or electric shocks.

If you have a problem with the machine, do not try
to repair it yourself.

Environmental

Install your machine on a stable, smooth and flat
surface

Do not block or cover any of the openings on the
machine.

Avoid placing your PaperJet 300 in direct sunlight,
beside an air conditioner or where it is dusty or
damp.

Do not step on or place anything on the mains
power cable.

Do not stand your fax machine on carpets or other
surfaces which generate fibres, or place it in
locations preventing free flow of air over its surfaces.

Do not submerge any part of your machine in water
and do not use it in damp or humid conditions such
as bathrooms.

Do not expose your fax machine to fire, explosive or
other hazardous conditions.

There is a slight chance that your fax machine could
be damaged by an electrical storm. We recommend
that you unplug the power and telephone line cord
for the duration of the storm.

Cleaning

Clean the cover of control panel with a damp, not
wet cloth. A mild detergent can be used. To clean the
document feed rollers, see page 56.

Customer Helpline

If you have any problems with your PaperJet 300 call
the BT Helpline on 0845 0500 950.

10

Setting up

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

2 Fit the plain paper tray into the two

slots on the PaperJet 300

3 Connect the handset

Plug the handset cord into the socket marked
HANDSET at the side of the machine. Place the handset
in the cradle.

4 Connect the telephone line cord

Plug the telephone line cord into the socket marked
LINE at the back of the machine. Connect the other
end to the telephone wall socket.

1 Plan the location of your

PaperJet 300

Place your PaperJet 300 on a stable, flat surface.
Make sure it is close enough to the telephone and
mains power sockets so that cables will reach.

Remember to leave enough room at the front of the
machine for documents to come out. Allow a free
flow of air around the machine for ventilation.

Handset connection

NO CARTRIDGE

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

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5 Connect the mains power

Plug into the mains power and switch on.
Your PaperJet 300 displays:

FAX IN MEMORY

ALARM

Pull open the front of paper tray.

8 Load paper

The plain paper sheet feeder can hold up to 50
sheets of 80gsm paper.

NOTE

Your PaperJet 300 is set to print on A4 paper. To
print exactly to fit US Letter (216 x 279mm) and
US Legal (216 x 356mm) you will need to adjust
the paper setting, see ‘Optional Settings’, page 41.

Fan the paper before loading.

Align the paper with the right hand side of the paper
tray and slide in the paper until it stops. Do not force
the paper into the paper tray. Your PaperJet 300
prints on the side of the paper facing you.

Pinch the tabs on the paper guide together and
move to the width of the loaded paper.

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Close the paper tray.

6 Install the ink cartridge

Your PaperJet 300 is supplied with a black
cartridge. You can also install a colour
cartridge for colour printing from a PC.

Pull open the control panel.

CAUTION

Do not touch the print head on the ink
cartridge. Do not rest the print head on any
surface. Do not shake the ink cartridge.

Open the cartridge cover.

The ink cartridge carrier should have
automatically moved to the centre position.
If it has not moved, press the Printer Reset
button.

Holding it by the finger grip, peel the
protective film from the print nozzles.

Avoid touching the nozzles and metal
electrical contacts.

Printer Reset

NO!

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7 Align the new cartridge

Press Enter. Display shows

PRINTING

.

The alignment chart is printed.
Enter the 2-digit number beneath the

straightest line, e.g 12. See page 53 for full

details.

Press Enter to confirm. Screen shows the
standby display with the date and time.

A full cartridge will print around 900
standard pages. See page 60.

00-30

Insert the ink cartridge into the cartridge
carrier with the metal contacts facing away
from you.

Push the ink cartridge towards the back of
the machine until it clicks into place.

Close the cartridge cover and control panel

Display shows:

Press Function to display

NEW CARTRIDGE?

Press Enter.
Display shows

ALIGN CARTRIDGE?

OLD CARTRIDGE

FAX IN MEMORY

ALARM

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14

10

Enter your name and fax number

Your name and number will be added to
every fax page you send. You can set up to
20 characters and up to 20 digits.

Press the Function button until the display
shows

5: FAX SET UP?

Press Enter.
Display shows

1: SET CLOCK?

Press Function.
Display shows

2: SENDER ID?

Press Enter.
Display shows

SENDER NAME?

Use the keypad to enter your name when
the cursor appears.

For example to enter the name JOHN:
Press the 5 button until the display shows

J

Press the 6 button until the display shows

O

Press the 4 button until the display shows

H

Press the 6 button until the display shows

N

Press the or button to switch between
capitals, lower case, letters and numbers.

Press the  button twice to enter a space
in a name.

Press 1 to enter

& ’ ( ) , -

.

Press the Stop button to cancel any
instructions.

If you make a mistake entering a number or
name press the  and  buttons to move
the cursor then press the Delete button.

KEYPAD

JKI.

MNO

MNO

GHI

Stop

5

6

 

80

DELETE

9 Set the date and time

The current date and time will be included
with every fax page you send.

Press the Function button until the display
shows

FAX SET UP?

Press Enter.
Display shows

1: SET CLOCK?

Press Enter.
Display shows the current settings.

Use the keypad to enter the day, month,
year and then the time using the 24 hour
clock. For example, to set 4 August 2001

2.15 pm, enter 04 08 01 14 15.
Press Enter to confirm.

You hear a confirmation beep.
Press Stop to return to standby.

KEYPAD

Stop

NOTE

If you make a mistake, move the cursor to the
position you want by pressing the andbuttons,
then enter the correct number.

NOTE

For connecting to a PC, see page 34.

6



15

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

NOTE

Using the menu.
There are two methods to access menu options.

1. Press the Function button repeatedly to scroll to
the option you want then press Enter, e.g. to
begin entering the sender ID, press Function 5
times, then Enter, then Function, then Enter.

or

2. Press the Function button then enter the
number corresponding to the menu option you
want e.g. to begin entering the sender ID, press
Function, then 5, then Enter, then 2,
then Enter.

If you are accessing the SETTINGS menu, you
will notice that all options have 2 digit numbers
(see pages 41 to 44). To select, you must
always enter both digits. e.g., for TIMER
REDIAL enter 0 and 5.

KEYPAD

NOTE

Position of your fax header.
When you send a fax, your name, fax number, date

and time will be shown at the top of the page inside
the text area. To change this so that the header is
printed outside the text area or to switch it off, see
‘Optional Settings’, page 41.

Press Enter to confirm.
Display shows

SENDER NUMBER

.

Enter your fax number.

Press Enter to confirm.
Display shows

PBX MODE OFF

.

Either: Press Stop to return to Standby.
Or: If connected to a switchboard set your

switchboard access code now see page 46.

When entering a number:

Press One Touch button 8 to insert a
hyphen.

Press One Touch button 9 to insert a

+

as the first digit.

Stop

16

Using your PaperJet 300

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Entering names and numbers

You can store names and numbers in the One Touch
buttons and Directory.

How to use the keypad to enter a name

Use the keypad enter a name:

For example to enter the name JOHN:
Press the 5 button until the display shows

J

Press the 6 button until the display shows

O

Press the 4 button until the display shows

H

Press the 6 button until the display shows

N

Press 1 to enter

& ’ ( ) , -

.

To move the cursor to the next space, press
the button

To switch between capital letters, lower
case letters and numbers, press the or

button. The current setting is shown in

the right hand side of the display.
If you make a mistake, press the

 

buttons to move the cursor to the character
you want to change, then press Delete and
enter the correct letter.

How to use the keypad to enter a number

Use the keypad to enter numbers:

To enter a hyphen, press the One Touch 8
button

If you make a mistake, press the

 

buttons to move the cursor to the digit you
want to change, then press Delete and
enter the correct number.

To cancel, press Stop.
To enter a 3 second pause in a number,

press the Redial/Pause button where
required. A

P

will be shown in the display.

If connected to a switchboard press
R/Access to enter your access code at the
start of the number. This means you won’t
have to press it every time you dial the
number.

To cancel, press Stop.
If you do not press any button for more

than a minute, the display returns to
standby.

JKI.

MNO

MNO

GHI

6



88

5

6

 

Stop

Stop

Redial/P

R/Access

5

6

 

80

DELETE80DELETE

NOTE

You will first need to program your access code,
see page 46.

To edit a One Touch entry

Press Function.
Display shows

1: STORE MEMORY

Press Enter.
Display shows

MEMORY = 1?

Press the One Touch button you want to
change.

Press Enter.
Display shows the name and

:CHANGE

.
Press Enter and edit the name.
Press Enter to confirm and then edit the

displayed number.
Press Enter to confirm.

You hear a confirmation beep.
You can now edit another entry by pressing

another One Touch memory button.
Press Stop to return to standby.

Stop

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To dial a One Touch entry

If sending a fax:

Load the document.
Press the One Touch button you want.

Making a phone call:

Lift handset (or press Monitor).
Press the One Touch button you want.

17

To store a One Touch entry

Press Function.
Display shows

1: STORE MEMORY

Press Enter.
Display shows

MEMORY = 1?

Press the One Touch memory you want to
use. Display shows the memory number

Press Enter to confirm.
Enter the name.

For details, see page 16.
Press Enter to confirm.
Enter the number you want.

For details, see page 16.
Press Enter to confirm. You hear a

confirmation beep.
Display shows the next One Touch button.

You can now add another entry.
Press Stop to return to standby.

One Touch memories

KEYPAD

KEYPAD

Stop

Monitor

You can store up to 10 of your most frequently used
numbers and dial them by pressing a single button.
Each one touch memory can store up to 16
characters and 32 digits.

NOTE

If you do not press any button for more than a
minute, the display returns to standby.

You can store up to 50 names and numbers in the
Directory.

The Directory will automatically keep a list of all
outgoing phone and fax calls you make (except
those already stored in the One Touch buttons), so
you can store a number already called and simply
add a name to it.

Unless you deliberately store a number, the
Directory only keeps a list of the latest numbers
dialled up to a total of 50 numbers.

If you dial the same number more than once, your
PaperJet 300 will only keep a record of the last time
it is dialled. Once 50 different number have been
listed, any new numbers will replace the oldest
previous number.

You can delete entries from the Directory list,
transfer them to One Touch buttons or store them
as permanent entries.

Directory

NOTE

The Caller Display memory shares the Directory
memory. So we recommend that you keep 5-10
entries free in order to allow a Caller Display to
give you an incoming calls list of 5-10 entries.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

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To delete a One Touch entry

Press Function.
Display shows

1: STORE MEMORY

Press Enter.
Display shows

MEMORY = 1?

Press the One Touch button you want
to cancel.

Press Enter.
Display shows the name and

:CHANGE

.

Press Function.
Display shows the name and

:DELETE

.

Press Enter to confirm. You hear a
confirmation beep.

You can now delete another entry by
pressing another One Touch memory
button…

Press Stop to return to standby.

Stop

To dial a Directory number

If sending a fax:

Load the document.
Press or to scroll to the entry you

want.
Press Start. The document is scanned and

the number is dialled.

Making a phone call:

Lift handset (or press Monitor).
Press or to scroll to the entry you

want.
Press Start. The number is dialled.

To search for a Directory entry by name

Press Directory.
Use the keypad to enter the first letter of

the name.
Press to display the first name beginning

with that letter and to scroll down the list.
Press or to display the rest of the

entry.
Press Stop to return to standby.

KEYPAD

Start

Copy

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

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To store a Directory entry

You can store up to 50 names and numbers
in the Directory. These will remain there
until you delete them. Each entry can have
up to 16 characters and 32 digits.

Press Function until the display shows

2:SET DIRECTORY?

Press Enter. Display shows

ENTER NUMBER

Enter the number. For full details see page 16.
Press Enter to confirm.
Enter the name. For full details, see page 16.
Press Enter to confirm.
Press Enter to confirm. You hear a

confirmation beep.
Display shows

ENTER NUMBER

.

You can now add another entry.
Press Stop to return to standby.

KEYPAD

KEYPAD

Stop

To view the Directory by scrolling

Press or to scroll to the entry
you want.

Press or to display the rest of the
entry.

Press Stop to return to standby.

5

6

 

5

6

 

Stop

Stop

Start

Copy

To transfer a Directory entry to a One
Touch button

Press or to scroll to the entry you
want.

Press Function.
Display shows

TRANSFER?

then

MEMORY?

Press the One Touch button you want.
Press Enter to confirm. You hear a

confirmation beep.
You can now transfer another entry by

scrolling to a new phone or fax number.
The transferred entry is cleared from the

Directory.
Press Stop to return to standby.

Stop

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Adding a name to a number in the
Calls list

Press or to display the number.
Press Enter twice. Display shows

ENTER

NAME

. When cursor appears, enter the name.

Press Enter. The name and number are
stored in the directory.

Press Stop to return to standby.

To edit a Directory entry

Press or to scroll to the entry you
want.

If a name is displayed, press to display
the number.

Press Enter.
The cursor is set to the first digit.

Edit the number if required.
Press Enter to confirm.
Edit the name.
Press Enter to confirm.
Press Stop to return to standby.

KEYPAD

KEYPAD

Stop

Stop

To delete a Directory entry

Press or to scroll to the entry
you want.

Press Delete.
Press Enter to confirm. You hear a

confirmation beep.
You can now delete another entry by

scrolling to a new phone or fax number.
Press Stop to return to standby.

Stop

80

DELETE

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21

To view the Calls list

Your PaperJet 300 keeps a record of the
calls you have made – providing there is
spare capacity in the Directory.

Entries are listed in order of call frequency
– the most called numbers are listed first.

Press or . Display shows the most
frequently dialled entries first by name.

Press  or  once to display the
phone/fax number.

Press again to display the number of times
dialled and the last date and time you called
the number.

For example, X 5 21 Dec 12:00 = Dialled 5
times, last called on 21st December at
midday.

Press or to display the next most
frequently dialled number.

Press Stop to return to standby.

NOTE

If you have subscribed to your network’s Caller Display
service, your PaperJet will also display a list of
incoming calls. The length of the list depends on the
available Directory memory. If all 50 entries are full,
you will only see details of a current incoming call.

Stop

5

6

 

Sending faxes

Paper sizes: Width Length

Maximum: 216mm x 1.5m
Minimum: 184mm x 148mm

Paper weight

70gsm – 90gsm

Do not use

Torn, crumpled and rolled paper.
Paper that is too thin.
Wet or moist paper.
Correction fluid.
Carbon paper.
Make sure that any paperclips or staples have been

removed from documents.
Make sure any correction fluid is dry.

Inserting documents in the feeder

Gently insert documents to be faxed or copied face
down into the document feeder (up to 20 pages).

Adjust the paper feeder width guide to fit.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

22

To set the resolution

You can choose different resolution settings
to ensure the best quality when faxing or
copying a document.

The available settings are:

STANDARD

– for standard text documents.

This is also the fastest setting.

FINE

– for documents with small

type and drawings.

SUPER FINE

– for text with very small

characters and/or graphics.

PHOTO

– for documents with varying

shades of grey, such as
photographs.

Load the document to be faxed or copied.
The first page is pulled slightly into the
machine. Display shows

STANDARD

.

Press the Resolution button to display the
setting you want.

After each document, the setting automatically
returns to

STANDARD

which is the default

setting. You can change the default setting.

See ‘Optional Settings’, page 41.

To set the contrast

When a document has been loaded, you can
switch between

NORMAL – for normal contrast documents.
LIGHT – for very light documents which

need to be sent or copied darker.
Your PaperJet 300 is pre-set to NORMAL

and you shouldn’t need to change it, but if
the original document is very light or faint
you can change the setting LIGHT.

Press Function until the display shows

5: FAX SET UP?

Press Enter.
Display shows

1: SET CLOCK?

Press Function until the display shows

3: SETTINGS?

Press Enter.
Display shows

(01) PAUSE TIME

Enter 28. Display shows

CONTRAST

Press Enter. Display shows the current
setting

NORMAL

or

LIGHT

Press the Function button to switch
between

NORMAL

and

LIGHT

.
Press Enter to confirm the setting.
Press Stop to return to standby.
The setting is fixed until you change it.

KEYPAD

Stop

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

23

To send a fax

Load the document face down.
Set the resolution and contrast if required.

Dial manually:

Dial the number using the keypad.
Press Start. The document is scanned and

the number is dialled.

One Touch number:

Press the One Touch memory button you
want. The document is scanned and the
number is dialled.

Directory number:

Press or to scroll to the entry you
want.

Press Start. The document is scanned and
the number is dialled.

KEYPAD

To hear the progress of your call.

If you want to hear the dialling tones and fax
tones press the Monitor button before dialling
the number. If you use this method the document
will not be scanned into memory before sending.

To stop a fax being sent

Press Stop. The fax is cancelled.

To redial the last number

If sending a fax:

Load the document.
Press Redial.

The document is scanned and sent.

Making a phone call:

Lift handset (or press Monitor).
Press Redial. The number is dialled

Automatic fax redial

If the number is engaged when sending a fax, your
PaperJet 300 is set to redial two times, waiting
approximately 3 minutes between tries. If you have
set a delayed fax, it will redial three times.

Stop

Redial/P

Redial/P

Start

Copy

Start

Copy

3

Manual receive

When Manual mode is set, your PaperJet 300 rings
like a normal phone until you answer it yourself.

If a voice caller wants to send a fax.

If the caller wants to send a fax after your
conversation, press START on your PaperJet 300 and
replace the handset.

If you hear fax tones.

Press Start to begin reception and replace the
handset. The display shows

RECEIVING

.

With answer machine

Set this mode when you connect an answering
machine to your PaperJet 300. Your answering
machine will automatically take voice messages and
PaperJet 300 will take faxes.

When your PaperJet 300 rings it will wait for the
answering machine to take the call. If there are fax
tones or no incoming voice message it will
automatically try to receive a fax. Remember, it is
advisable to say in your outgoing message that the
caller can send a fax after the tone.

If the answering machine is switched off, your
PaperJet 300 will answer the call after 7 rings. Your
answering machine should be set to answer after
less than 7 rings, see Connecting an answering
machine, page 30.

Receiving faxes into the memory

If you run out of paper or the ink cartridge is empty,
your PaperJet 300 will automatically store incoming
faxes into the memory. The memory can store up to
20 pages of the standard letter, see page 60.

Auto receive

Your PaperJet 300 answers each call after 5 rings
and receives faxes automatically. If the call is a voice
call, the phone will ring again for a further 5 rings
(secondary ringing) and you can answer the call by
picking up the handset. If you do not answer, the
machine will try to receive the call as a fax. During
secondary ringing the caller will hear a beep every
2 seconds to reassure them that the line is active.

You can adjust the number of rings your machine
gives. See ‘Optional Settings’, page 41.

If you are using your PaperJet 300 as a fax machine
only, we recommend that you switch the second set
of rings off. See ‘Optional Settings’, page 41.

If you accidentally answer a fax call.

If you pick up the handset and you hear fax tones,
simply press the Start button, replace the handset and
the fax will be received.

24

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To set reception mode

Press Mode to display the current setting.
Repeated presses will switch between the
options

MANUAL RECEIVE, AUTO RECEIVE

and

WITH ANS MACHINE

. The mode

displayed is the one that is set.

Reception mode.

Your PaperJet 300 has three reception modes for
receiving faxes and telephone calls.

Receiving faxes

Mode

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25

To print a fax stored in the memory

If you have received faxes into the memory
the Fax in memory light flashes and the
display shows the reason for the document
not being printed normally –

PRINTER

ERROR!

,

CHECK PAPER! orINK OUT

Either add new paper, clear the jam or
replace the ink cartridge accordingly.

Press Printer Reset. The fax stored in the
memory will print out.

Clear a paper jam, see page 50.
Replace the ink cartridge, see page 51.

Paper jam and out of ink warning:

If the plain paper jams or the ink cartridge
runs out during printing, the display shows

CHECK PAPER orOUT OF INK

.
Clear the paper jam, see page 50.
Replace the ink cartridge, see page 51.
Then press Printer Reset to print out

the document that has been stored in the
memory.

If the memory becomes full while there is
paper in the paper tray:

This happens if the fax is too large for the
PaperJet 300 to handle. Pages received
before the memory became full will be
printed but, you will need to ask the sender
to re-fax the pages you have not received.

Very detailed pages or photos may need to
be sent singly.

Power failure while a fax is stored in the
memory:

If the power fails and a document is stored
in the memory, the stored fax is lost. Your
PaperJet 300 informs you with a power
failure report giving details of any
documents lost from memory. When the
power is restored the display will show

MEMORY DATA LOST

.

Printer Reset

Printer Reset

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To send a delayed fax

Load the document face down.
Set the resolution and contrast if required.
Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

START TIME:

Enter the time you want the fax to be sent
using the 24 hour clock, e.g. to start sending
at 7.30pm, enter 19 30.

Press Enter.
Display shows

ENTER FAX NUMBER?

Enter the fax number. You can also use
One Touch memory buttons and Directory
entries.

Press Enter. The document is scanned.
Display then shows

TIMED SND

and the

time you have set.

To cancel a delayed fax

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

CANCEL?

Press Enter to confirm. You hear a
confirmation beep.

Display shows

CANCELLED!

To change the time and/or number of
a delayed fax

Press Function until the display shows

3: TIMED SEND?

Press Enter. Display shows

CANCEL?

Press Function until the display shows

CHANGE?

Press Enter. Display shows

START TIME

and the time currently set.
Enter the new time.
Press Enter.

Display shows the fax destination.
Press Delete to delete the number.
Enter the correct number. You can also use

One Touch buttons or a Directory entry.
Press Enter to confirm. You hear a

confirmation beep.
Display shows

TIMED SND

and the

time set.

26

Store a document of up to 20 standard pages in the
memory for sending at a specific time within the
next 24 hours. This lets you take advantage of lower
call rates or coincide with time zone differences if
sending to another country.

Delayed faxing

KEYPAD

KEYPAD

NOTE

If you have set the resolution to Photo and the
scanning memory becomes full, try resetting with
the resolution set to Standard, Fine or Superfine.

KEYPAD

KEYPAD

80

DELETE

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27

To store a broadcast fax

Load the document face down.
Set the resolution and contrast if required.
Press Function until the display shows

4: BROADCAST?

Press Enter.
Display shows

0: NOW 1: LATER

Press 0 if sending now.
Display shows

ENTER FAX NUMBER?

Or

Press 1 if you want to set a time for the fax
to be sent. Display shows

START TIME:

If sending now:

Enter a number you want. You can dial the
number using the keypad or enter a One
Touch or Directory entry.

Press Enter.
Display shows

ENTER FAX NUMBER?

Enter the next number. Then press Enter
and repeat up to a maximum of 20 numbers.

Press Start. Your PaperJet 300 scans the
document and begins sending the fax to all
the numbers you have set.

You can store a document of up to 20 standard
pages in the memory for faxing to up to 20 different
numbers including One Touch and Directory entries.

Broadcast faxing

If sending later:

Enter the time using the 24 hour clock, e.g
to send at 7.30pm, enter 19 30.

Press Enter.
Display shows

ENTER FAX NO?

Enter a number you want. You can dial the
number using the keypad or enter a One
Touch or Directory entry.

Press Enter.
Enter the next number. Then press Enter

and repeat up to a maximum of 20 numbers.
Press Start. Your PaperJet 300 scans the

document you have set. Display shows

B/CAST.

and the time set for broadcasting.

KEYPAD

KEYPAD

KEYPAD

KEYPAD

KEYPAD

NOTE

If you have set the resolution to Photo and the
scanning memory becomes full, try resetting with
the resolution set to Standard, Fine or Superfine.

To cancel a broadcast fax

Press Function until the display shows

4: BROADCAST?

Press Enter.
Display shows

CANCEL?

Press Enter. Display shows

CANCELLED!

Start

Copy

Start

Copy

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28

To poll a document

Press Function until the display shows

7: POLLING RX ?

Press Enter.
If required, enter the other machine’s

password.
Press Enter.

Display shows

ENTER FAX NUMBER?

Enter the number for the other machine.
Press Enter. The number is dialled and the

document is received. Display then returns
to standby.

To cancel polling, press Stop.

To speak after sending or receiving a fax

While the fax is being sent:

Lift the handset. When the fax has finished,
the other machine will beep to let the other
person know you want to talk.

When the person at the other end responds,
you can talk.

You can set your PaperJet 300 to call another fax
machine and receive a document from it. This is
often known as Faxback. You may need to know the
other machine’s password in order to retrieve the
document.

Polling reception

You can start a phone conversation after sending or
receiving a fax.

Voice request

KEYPAD

KEYPAD

NOTE

If you lift the handset and replace it, the voice request
is cancelled.

If the other person does not pick up their handset
while the beeps are sounding – or if the other fax
does not have a voice request function - the line will
be disconnected.

Stop

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29

To answer a voice request

If the person wants to talk, your PaperJet
300 beeps while the fax is being sent or
received and the display shows

PHONE

CALLING.

Lift the handset and wait for the caller to
respond.

To search and dial a Directory entry
by name

Lift the handset.
Press Directory button.
Use the keypad to enter the first letter of

the name.
Press the button to display the first name

beginning with that letter and to scroll down
the list.

Press Start to dial.

To make a phone call

Lift the handset
Use the keypad to dial the number you want.

Or

Press the One Touch button you want, the
number is dialled.

Or

Press the or button to scroll through
the Directory.

Press Start to dial.

To dial handsfree

Press Monitor. You hear the dialling tone.
Use the keypad to dial the number you

want.

Or

Press the One Touch button you want, the
number is dialled.

Or

Press the or button to scroll through
the Directory.

Press Start to dial.
When the call is answered, lift the handset

and talk.

You can use your PaperJet 300 to make and
receive calls.

Using the phone

KEYPAD

KEYPAD

KEYPAD

Monitor

Start

Copy

Start

Copy

Start

Copy

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30

To redial a number

Lift the handset.
Press Redial. The last number called is

redialled.

To receive a phone call

When the phone rings.
Lift the handset and speak.
If you hear fax tones, replace the handset

after the display shows

RECEIVING

.

Connecting an answering machine

Redial/P

Your PaperJet 300 can work with an answering
machine so that you can take voice and fax
messages.

To ensure the two machines work together, the fax
machine must be in WITH ANS MACHINE mode
and the answering machine line cord must be
connected into the socket on the back of the
PaperJet 300’s line cord doubler plug (as shown
below).

When set up like this, and a call comes in, your
answer machine will always answer the call first.
Your PaperJet 300 will monitor the call and take
control if it detects that it is a fax call. If the
answering machine fails to answer, PaperJet 300
will answer the call after 7 rings and prepare to
receive a fax.

31

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To make a single copy

Load the document face down.
Set the resolution and contrast, if required.
Press Copy.

Display shows

NUM OF COPIES 01

.

Press Copy. Display shows

SCAN LEFT: 19

.

The original is scanned and the copy printed.

You can make up to 99 copies of an original
document up to 20 pages long.

Making copies

To set the receive mode

Press Mode to display

WITH ANS MACHINE

.

Mode

To set up the answering machine

You can choose the number or rings before
your answering machine takes the call
(refer to your answering machine’s guide
for instructions), it is recommended that
you set the number of rings to between

2 and 4 and it must never be more than
6 rings.

For optimum performance, the outgoing
message on the answering machine should
be as short as possible and should not
exceed the times shown below: -

No. of rings before
answer m/c answers

2

4

Max length of
outgoing message

14 seconds

8 seconds

To make multiple copies

Load the document face down.
Set the resolution and contrast, if required.
Press Copy. Display shows

COPIES #01

Enter the number of copies you want.
Press Copy. The original is scanned and

the copy printed.

KEYPAD

Start

Copy

Start

Copy

Start

Copy

Start

Copy

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32

To copy a highly detailed original

A highly detailed document may be too much
for the memory. By switching the ADF
COPY setting on, you can set your PaperJet
300 to scan and copy at the same time.

This shows you how to switch ADF on
and off.

Press Function until the display shows

5: FAX SET UP?

Press Enter.
Press Function until the display shows

3: SETTINGS

.

Press Enter. Display shows

(01) PAUSE TIME

Press Function until display shows

COPY

MODE

(or enter 2, 2 to go straight there).

Press Enter. Display shows

MEMORY COPY

.

Press Function to switch between the two
options of

ADF COPY

and

MEMORY COPY

.
Press Enter to confirm.
Press Stop to return to standby.

NOTE

If there is not enough memory to scan all the
original document, copy it in stages.

Copies are reduced to 97% of the original to prevent
an original being copied onto two separate sheets.

Avoid using very smooth or slippery originals such
as fax roll paper or transparencies as these could
slip and the copy may run onto two pages.

On some types of paper the ink may take longer to
dry. Be careful to ensure it does not leave marks on
the original document.

Stop

KEYPAD

Caller Display lets you know who’s calling before you
answer the telephone. Providing you have free space
in the Directory, your PaperJet 300 will also show
you a list of new and old calls you have received.

The number of calls in the list is limited by the
number of free spaces in the 50 number Directory.

With a Caller Display service, your PaperJet 300
receives caller information which is transmitted over
the telephone network.

To use this feature you will first have to subscribe to
your network’s Caller Display service. Ask your
network provider for more information.

With Caller Display, your PaperJet 300 stores the
caller’s number if available, call date and time.

If you have stored the incoming number in the
directory or one touch memory, the display will
show the stored name.

Caller Display

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33

Caller information not available

If you have subscribed to BT’s Caller Display, you
may see a text message if the number of your caller
is not available.

The text message will be one of the following.

WITHHELD

The caller has stopped their number from being
sent.

INTERNATIONAL

The call received was from outside the UK.

UNAVAILABLE

The caller's exchange/network does not offer a
Caller Display Service.

OPERATOR

The call has come via the operator.

PAYPHONE

The caller is ringing from a payphone.

RINGBACK

The exchange is ringing to let you know that a
previously engaged number is free.

NO CALLER INFO

If your PaperJet 300 does not recognise the
information contained within the caller display
message, it will not show a number.

IMPORTANT

The Caller Display memory shares the Directory
memory. So we recommend that you keep 5-10
entries free in order to allow a Caller Display to
give you an incoming calls list of 5-10 entries.

To view and dial from the Calls list

Details of calls received will be stored
providing you have free space in the
Directory memory. When you have new
calls, the display shows

NEW CALL(S)

.

Press or to scroll through the Calls
list. If you have new calls, these are shown
first.

If the name is displayed press button:

• to display the caller’s number

• the number of times the caller has rung

(X2 = 2 calls)

• the date and time of the most recent call.
Press Start to dial the number displayed.

Or

Press Stop to return to standby.

6



Stop

Start

Copy

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34

Connecting to a PC

Loading the software

The procedures described here are written
for Windows 9x and Windows Me. If you
are running Windows 3.1x, there may be
some differences.

Switch off your PC and PaperJet 300.
Connect the printer cable provided between

your PaperJet 300 printer socket and the PC
parallel printer port (LPT1)

Switch on your PC and PaperJet 300
As your PC starts up, if it detects the

PaperJet 300 (it will show as Colour MFP
on your PC) and opens the Add New
Hardware Wizard screen, you should click
on Cancel to close the wizard.

Insert the PC Fax Software CD into the CD
drive. The CD should auto run and present

Your PaperJet 300 is supplied with software to
enable you to manage faxes from your PC, to scan
documents into your PC and to use it as a mono and
colour printer. It also contains a detailed user guide
for the faxing and scanning applications.
You are provided with a cable to enable you to
connect your PaperJet 300 to the PC parallel printer
port.

System requirements

Windows 95, 98, Me

16MB RAM, 486 processor or higher, 20Mb free
space on the hard drive.

Windows 3.1

8MB RAM, 486 processor or higher, 20Mb free
space on the hard drive.

Windows for Workgroups 3.11

10MB RAM (10Mb required by some applications),
486 processor or higher, 20Mb free space on the
hard drive.

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35

the PaperJet 300 Software Installer screen
with the options shown below.

If your CD doesn’t run automatically, select

Run from the Start menu, type in
x:\Setup.exe (where x is the letter of your

CD drive) and then click on OK.
To view the user guide, double click on

View Documentation. If you don’t already
have Adobe Acrobat Reader on your PC you
will need to install that first. It is included
on the CD, just double click on that option.

If you want to use your PaperJet 300 only as
a printer then you will need to install the
Printer Driver only.

If you want to use the PC faxing and
scanning features, you will need to install
Unimessage Pro.

You can load either the Printer Driver or
Unimessage Pro or both.

To load the printer driver, double click on
the Printer Driver option. The installer will
load the driver and present the printer
control program window when it has
finished. This window enables you to adjust
the printer settings, clean nozzles and align
ink cartridges and print test pages.

Status: shows details of cartridges, the
current print job and lets you print a test
page.

Options: lets you set your preferences.
Cartridges: shows the status of the

cartridges, lets you clean nozzles and align
the cartridge.

DOS Printing: lets you adjust the settings
for DOS printing.

About: provides program details.
You can make changes if you wish but you

don’t need to for most uses. When you are
ready, click on Close.

You are now presented with a window with
two option buttons: Exit to Windows and
Restart Windows.

If you are not going to load Unimessage
Pro, click on Restart Windows.












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36

If you want to load Unimessage Pro, click
on Exit to Windows and then close any
windows which are hiding the Install
screen.

To load Unimessage Pro, double click on
the Unimessage Pro option, the installer
will load. Follow the on-screen instructions,
changing the pre-set options if needed.
When loading has finished you are given
the option to re-start your PC or return to
Windows.

If you have finished loading the software
you must restart your PC. Select Restart
your PC and click OK.

After loading Unimessage Pro, when your
PC re-starts, Unimessage Pro will start up
automatically and you will need to enter
some information and choose some options
to complete the installation. Follow the on­screen instructions.

To print a document

Open the document on the PC.
Select Print from the file menu, when the

printer dialogue box opens, ensure Colour
MFP is the selected printer.

Select Properties/Options if you want to
adjust the printer settings.

Click OK to print.

NOTE

When printing from the PC, if you pause a print for
more than 3 minutes, your PaperJet 300 will “time
out” and you will have to cancel the print and start
again.















Faxing and scanning

You can fax documents from your PC via your
PaperJet 300. You can also scan documents into
your PC.

Sending a simple fax

Open Unimessage Pro to display the
Welcome screen.

Click on New Message to open the fax
dialogue box.

In the To box, enter the telephone number
of the recipient.

Enter a brief description of the message in
the Subject box (optional).

Type the message you want to send in the
main box.

The type of header sheet that will be sent is
shown in the footer. If you want to change
it, select Cover Sheet from the Insert menu
and choose a new one.

To send the fax, click on the Send icon
(envelope) or select Send from the File
menu.














37

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Faxing a document

Open Unimessage Pro to display the
Welcome screen. You can now minimise

the Welcome screen.
Open the document you want to send.
Select Print from the File menu and ensure

Unimessage Pro is the selected printer in
the print dialogue box.

Click OK. The fax dialogue box opens.
In the To box, enter the telephone number

of the recipient.
Enter a brief description of the message in

the Subject box (optional).
If you want to add a message to the header

sheet, type it in the main box.
The type of header sheet that will be sent is

shown in the footer. If you want to change
it, select Cover Sheet from the Insert menu
and choose a new one.

To send the fax, click on the Send icon
(envelope) or select Send from the File
menu.

















To switch between mono and colour
cartridges

Pull open the control panel.

Open the cartridge cover.

The ink cartridge carrier should have
automatically moved to the centre position.
If it has not moved, press the Printer Reset
button.

Remove the current cartridge.
Insert the replacement cartridge holding it

by the finger grip.
Insert the cartridge with the electrical

contacts facing towards the back of the
machine.

Avoid touching the nozzles and metal
electrical contacts.

Printer Reset

38

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NOTE

It is quicker and more economical to use a mono
cartridge for printing received faxes and copies.

Push the cartridge towards the back of the
machine until it clicks into place.

Close the cartridge cover and control panel.

Display shows

OLD CARTRIDGE?

. If you
have used the cartridge before press Enter.
Display returns to standby.

If it is a new cartridge, press Function to
display

NEW CARTRIDGE?

Press Enter. The display shows

ALIGN
CARTRIDGE?

Press Enter. The alignment page is printed.
When prompted, enter the number which

appears under the straightest line on the
print out.

39

Additional features

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To print a list of stored names and
numbers

The list contains all One Touch and
Directory entries and received calls if you
subscribe to a Caller Display services.

Press Function until the display shows

6: PRINT OUT?

Press Enter.
Display shows

1: PHONE BOOK?

Press Enter. The list is printed.
Display shows

PHONE BOOK

.

Press Stop to return to standby.

Reports give you details of faxes sent and received.
Lists show you the various settings and stored names
and numbers on your PaperJet 300.

Reports and lists Printing activity reports

Your PaperJet 300 has been set to print a report
automatically after every 20 faxes sent or received.

You can also set it to:

Print immediately.
Once a day.
No print out ,see ‘Optional settings’, page 41.

The activity report may also include error codes to
help you diagnose any problems quickly and accurately.

See ‘Help’, page 47.

Stop

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40

NOTE

If you have not sent or received any faxes, an
activity report will not be printed, even if you have
set your PaperJet 300 to print one at the same time
every day.

To print an activity report immediately

Press Function until the display shows

6: PRINT OUT?

Press Enter.
Display shows

1: PHONE BOOK?

Press Function until the display shows

3: ACT.REPORT?

Press Enter. The report is printed.
Press Stop to return to standby.

To set to ‘no print out’ or ‘print same
time each day’

Press Function until the display shows

5: FAX SET UP?

Press Enter. Display shows

1: SET CLOCK?

Press Function until the display shows

4: ACT. REPORT?

Press Enter. Display shows

ACT. REPORT ON.

Press Function to switch between

ON

and

OFF

.

Either select

OFF

, press Enter to confirm

and then Stop to return to standby.
Or select ON.
Press Enter. Display shows

PRINT TIME:

Enter the time at which you would like the
activity report printed each day.

Press Enter to confirm. You hear a
confirmation beep. If you press Enter
without entering a time your PaperJet 300
will print an activity report after every 20 fax
transactions.

Press Stop to return to standby.

Your PaperJet 300 can be set to print out a report
after a delayed fax has been sent. This is called a
“Timed Report”. The original setting is off. To switch
it on, See ‘Optional Settings’, page 41.

Delayed fax report

Your PaperJet 300 can be set to print out a report
after a broadcast fax has been sent. The original
setting is off. To switch it on, See ‘Optional Settings’,

page 41.

Broadcast fax report

Stop

Stop

Stop

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41

Your PaperJet 300 lets you change settings to suit
the way you work.

To change the feature settings

The settings menu lets you adjust a wide
range of settings.

Press Function until the display shows

5: FAX SET UP?

Press Enter.
Press Function until the display shows

3: SETTINGS?

Press Enter.
Enter the feature number you want

,see list on page 42 to 44.

Press Enter.
Enter the code you want for the new setting

,see list page 42 to 44.
Press Enter to confirm. You can now enter

another Feature number in order to change
the next setting.

Press Stop to return to standby.

Optional settings

To print out a list of current feature
settings

The print out lets you see a complete list
of the feature settings currently set on your
PaperJet 300.

Press Function until the display shows

6: PRINT OUT?

Press Enter.
Press Function until the display shows

3: SETTINGS?

Press Enter. The settings list is printed.
Press Stop to return to standby.

To print out the current function list

You can see a list of all the functions you
can set on your PaperJet 300.

Press Function until the display shows

6: PRINT OUT?

Press Enter.
Press Function.

Display shows

2: FUNCTION LIST?

Press Enter. The function list is printed.
Press Stop to return to standby.

Stop

Stop

Stop

42

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Feature Name Setting Options Explanation Original setting

Number codes

01 PAUSE TIME 03 3 seconds Sets the length of a pause inserted 3 seconds

-- --- seconds into a stored number.

12 12 seconds

05 TIMER REDIAL 00 OFF The number of times the machine 3 times

01 once will redial the number if the fax fails
02 2 times (e.g. other machine is busy). This
03 3 times setting applies to timed jobs only.

06 AUTO REDIAL. 00 OFF The number of times the machine 2 times

01 once will redial the number if the fax fails
02 2 times (e.g. other machine is busy). This
03 3 times

setting applies to non-timed jobs only.

07 No. OF RINGS 01 once Number of rings before your 7 times

02 2 times machine answers a call when set to
03 3 times RECEIVE MODE.

and up to and up to

11 11 times

09 F/T SW. OVER 00 OFF In AUTO mode, you can set the 5 times

01 3 times number of times the unit will ring if
02 5 times the incoming call is a voice call.
03 7 times At the end of these rings the unit
04 9 times prepares to receive a fax.
05 11 times

13 POWER SAVE 00 OFF If power save is set on the unit will Off

01 ON revert to an energy saving mode after

5 minutes of no use. This mode is
not recommended if you have a PC
connected.

17 KEY TONES 00 OFF Lets you set the pitch of the beeps Low

01 LOW you hear when you press a button.
02 HIGH

20 FAX HEADER 00 OFF This switches the fax header, that is ON (inside)

01 ON (outside) sent with each document, on and off
02 ON (inside) and determines whether it is printed

inside or outside the image area.

21 FAX FOOTER 00 OFF Sets whether the caller’s details OFF

01 ON are printed at the foot of received

documents.

43

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Feature Name Setting Options Explanation Original setting

Number codes

22 COPY MODE 00 ADF COPY Sets whether or not the document is MEMORY COPY

01 MEMORY COPY scanned into memory before copying.

Use ADF for documents too large for
the memory.

23 PAPER SIZE 00 A4 Allows you to set the size of paper A4

01 LETTER you want to print on.
02 LEGAL

24 ECM 00 OFF Allows you to switch error correction ON

01 ON mode on and off. Error correction

mode automatically rectifies errors
caused by bad lines, etc.

27 RESOLUTION 00 STANDARD Sets the default scanning resolution STANDARD

01 FINE setting.
02 SUPER
03 PHOTO

28 CONTRAST 00 NORMAL Sets the default scanning contrast NORMAL

01 LIGHT setting.

31 SEND REPORT 00 OFF Controls printing of automatic fax ON: ERROR

01 ON: EACH SEND transmission reports. Allows you to
02 ON: ERROR switch send report printing on and

off. Will print for each fax sent or
only when an error occurs.

32 TIMED REPORT 00 OFF Allows you to switch delayed send ON:ERROR

(Delayed send 01 ON:EACH SEND report printing on and off. Will print
report) 02 ON:ERROR for each delayed fax sent or only

when an error occurs.

35 B/CST REPORT 00 OFF When set to On a report is printed OFF

01 ON on completion of each broadcast fax.

36 PHOTO QUAL 00 STANDARD This sets the way the unit prints HIGH

01 HIGH halftones (greys).

47 INK SET 00 SETTING A Controls the amount of ink applied SETTING A

01 SETTING B to the paper when printing faxes and

copies. Setting A applies more ink
than setting B. Reduces print
definition but may be useful to
overcome problems with ink
smudging.

44

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Feature Name Setting Options Explanation Original setting

Number codes

54 AUTO SEND 00 OFF This feature determines whether the OFF

01 ON fax starts automatically when you

initiate a fax call using the handset.
When set to ON, if the unit hears fax
tones from the far end, it will
automatically start to send. When set
to OFF, you need to press START to
begin sending.

55 PRINT SIZE 00 90% Allows you to set the vertical 90%

01 84% reduction when printing received
02 70% faxes.The horizontal reduction is

constant at approx. 95% This setting
does not affect the printing of copies.

57 REMOTE START 00 OFF Allows you to start up the fax from ON

01 ON another telephone by dialling #, 7.

You can print a list of the current feature settings, see page 41.

KEYPAD

ECM (Error Correction Mode)

ECM automatically reduces the possibility of
damaged data when sending or receiving faxes.

ECM is switched on and we recommend that you
do not change this setting.

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

45

Power Save mode

The power save feature reduces power consumption
from 6W to 2W while your PaperJet 300 is lying idle.

Power save is switched off when you receive your
machine.

You can switch power save on and off by changing
the feature setting 13, see list on page 42. The power
save setting will switch on about 5 minutes after the
last button has been pressed or the last call was
received. The display shows

POWER SAVE

.

Power save will automatically switch off again, when
a button is pressed, the handset is lifted or a new
call is received.

Power save mode does not switch on if the display
shows

NEW CALLS

or if you have a colour cartridge

installed.

To reduce the printing area

If someone is trying to send you a fax that
is longer than the paper you are printing on,
your PaperJet 300 will try to receive it over
2 pages. You can reduce the printing area in
order to compress the fax onto a single page.

All faxes are reduced. Your PaperJet 300
has been originally set to 90% of the original
size, but incoming faxes can be switched
between 90%, 84% or 70%. You must re-set
the reduction again to change it back.

Press Function until the display shows

5: FAX SET UP?

Press Enter.
Display shows

1: SET CLOCK?

Press Function until the display shows

3: SETTINGS?

Press Enter.
Press Function until display shows

PRINT

SIZE

(or enter 5, 5 to go straight there).
Press Enter.
Set the ratio you want

00 = 90%
01 = 84%
02 = 70%

Press Enter to confirm.
Press Stop to return to standby.

IMPORTANT

If you have connected your PaperJet 300 to a
computer and it has gone into power save mode,
you will not be able to print until power save is
deactivated. You can only deactivate power save by
pressing a button on your PaperJet 300 or by lifting
the handset. Power save cannot be deactivated
through a command from your computer.

KEYPAD

Stop

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46

To make a call

If sending a fax:

Load the document.
Press the R/Access button.
Enter the number you want.
Press Start. The document is scanned

and sent.

Making a phone call:

Lift handset (or press Monitor).
Press the R/Access button.
Enter the number you want.

Connecting to a switchboard

To set your switchboard access code

Press the Function button until the display
shows

5:FAX SET UP?

Press Enter.
Display shows

1:SET CLOCK?

Press Function.
Display shows

2:SENDER ID?

Press Enter.
Display shows

SENDER NAME

When the name you have entered
previously appears, press Enter.
Display shows

SENDER NUMBER

When the number you have entered
previously appears, press Enter.
Display shows

PBX MODE OFF

Press the Function button to display

No.

or

FLASH

Select

No.

if you use an access code (e.g. 9

) to get an outside line. Select

FLASH

if you

use a recall to get an outside line.
Press Enter to confirm your choice.
If you selected

FLASH

press Stop to return

to standby.
If you selected

No.

enter a code (this is the
prefix you normally use to get an outside
line) of up to 4 digits.

Press Enter to confirm your choice.
Press Stop to return to standby.

R/Access

R/Access

NOTE

When storing numbers in a One Touch button or
the Directory you can use the R/Access button to
enter the access code as the first digit (it will
appear in the display as “R”). This means the
access code will automatically be dialled along
with the number.

Stop

Stop

Start

Copy

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47

Help

Try these solutions to the most common problems.

Machine does not work

Check that it is plugged in and switched on at the
mains.

Display shows

CHECK PAPER!

Paper tray is empty.
Paper is not properly inserted in the plain paper tray.

If an error code is shown, check the error code list
on page 49. Then press Printer Reset and try
printing again.

Display shows

CHANGE CARTRIDGE

The front cover is open. Press top corners firmly
to close.

Original document is not accepted

Paper may be too thick or too thin.
Paper may already be jammed inside. Open the
control panel and remove any jammed paper.

Display shows

OUT OF INK

Install a new ink cartridge, page 51.

You can’t send a fax

Check that the document is inserted properly.
There may be a problem with the receiving machine.

You can’t receive a fax when the machine rings

Is your machine set to Manual receive? If so, lift the
handset and press Start.

Memory may be full and there is no paper in the
plain paper tray. Check that the machine is switched
on at the mains power supply.

Received fax is blank

Check that the sealing tape has been removed from
the ink cartridge print head. See ‘Replacing a print

cartridge’, page 51.

Document may have been place upside down on the
sending machine.

Can’t print a document stored in the memory

Check that there is ink in the cartridge. Check that
there is paper in the plain paper tray.

Printed document contains illegible or
distorted characters

Phone line quality may have been poor. Ask for the
document to be sent again.

Printed pages have white lines on them

Ink cartridge may not be installed properly.
Reinstall the cartridge, see page 51.

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No dial tone when you lift the handset

Check that the telephone line cord is properly
connected.

Speaker tones are too quiet

Monitor volume may be set to Low. Move the monitor
switch to Medium or High. See ‘At a glance’, page 3.

Cannot make a phone call

Check that your PaperJet 300 is not already sending
or receiving a fax.

When connected to a PC, the display shows
PRINTING and will not return to standby

Press Printer Reset until the display shows

PRINT

CANCELLED

. Then try printing again.

Error light comes on

Press Stop to turn of the light. Print an activity
report, page 39 and check the error code shown,

see page 49.

Several sheets of paper are drawn into the printer
at the same time

Pages may be sticking together. Remove and fan out
the paper before inserting again.

Check that there are not too many sheets in the paper
tray. Remove some sheets if necessary.

If the paper tray contains different types of paper, try
loading just one type.

Paper is printed at an angle

Make sure the paper is held straight in the paper tray
by the paper guide.

Printed documents smudge easily

If you find that the ink smudges easily, there may be
a compatibility problem between the ink and the
paper you are using. It is recommended that you try
using a different brand of paper.

If this doesn’t resolve the problem, try changing the
INK SET setting to setting B (47 in the SETTINGS
menu). Note that the ink setting will affect copies
and faxes only (not PC prints).

CUSTOMER HELPLINE

If you cannot solve the problem or need further
advice, call the PaperJet Customer Helpline

0845 0500 950.

Results Probable cause Solution

Smudged Wrong type Try a different

or blurred. of paper. paper

Fading. Print head Clean the print

is clogged or head nozzles,

cartridge is page 55, or

out of ink. replace the print

cartridge page 51.

White streaks, Print head Clean the print

dots missing, is clogged. head nozzles,

irregular dots. page 55.

Straight lines are Print cartridge Align the cartridge,

printed jaggedly. is not aligned. page 53.

49

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

The activity report may show error codes. The chart
shows you what they mean.

Error codes

Code Meaning Action

10 No response from Contact the other party

the other machine. to make sure the machine

can receive.

12 No response.

19 The memory became Check that the ink or

full when receive a fax. paper hasn’t run out.

Ask the other party to
send a fax in stages.

20 Stop button pressed

while fax was being
sent or received.

21 Original document Remove and try

jammed. sending again.

27 Delayed fax cancelled.

29 Power was turned off

while a fax was being
sent from the memory.

30s Printing quality poor If this code appears

due to bad telephone frequently contact
line. your network operator

help line (151 for BT
residential customers,
154 for BT business
customers)

40’s Problem with other Try resending the

fax machine. fax later. Or ask them

to try sending you the
fax again.

50s Fax stopped by Try resending the fax

other machine. later. Or ask them to try
Line disconnected. sending you the fax again.

71 Other machine is Contact the other party.

not compatible.

50

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

To clear a document jam

The display shows

DOCUMENT JAM

.

Open the control panel.

Press and hold down the Green Release
Lever while removing the jammed paper.

Close the control panel.

To clear a plain paper jam

The display shows

CHECK PAPER

.

Open the plain paper tray cover and pull out
all the paper.

Replace the paper in the tray. Close
the cover.

Press the Printer Reset button.
Your machine returns to standby.

.

Printer Reset

51

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Remove the new print cartridge from its
packaging. Holding it by the finger grip,
peel the protective film from the print
nozzles.

Avoid touching the nozzles and metal
electrical contacts.

Insert the new cartridge holding it by the
finger grip.

Insert the cartridge with the electrical
contacts facing towards the back of the
machine.

To replace an empty ink cartridge

This is different to swapping cartridges.
If you want to swap between mono and
colour cartridges, see “Printing from a PC”

on page 36.

Pull open the control panel.

Open the cartridge cover.

The ink cartridge carrier should have
automatically moved to the centre position.
If it has not moved, press the Printer Reset
button.

Remove the old cartridge.

Printer Reset

NO!

Press Enter to confirm. You hear a
confirmation beep.

Press Stop to return to standby.

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PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Push the cartridge towards the back of the
machine until it clicks into place.

Close the cartridge cover and control panel.

Display shows

OLD CARTRIDGE

.

Press Function to display

NEW CARTRIDGE

.
Press Enter.
Display shows

ALIGN CARTRIDGE

.

Press Enter. The alignment page is printed.

Select the vertical line that is closest to
being a straight line.

Enter the number under the straightest
line, e.g. 12.

To store a spare ink cartridge

If swapping between mono and colour
cartridges you can store the spare one in
the compartment under the control panel.

Stop

To align the cartridge at the machine

Aligning the cartridge ensures the best
print quality.

Press Function until the display shows

8: PRINTER?

Press Enter.
Display shows

1: CLEAN NOZZLES?

Press Function. Display shows

2: ALIGN?

Press Enter. The alignment page is printed.

Select the vertical line that is closest to
being a straight line.

Enter the number under the straightest
line, e.g.

12

.

Press Enter to confirm. You hear a
confirmation beep.

Press Stop to return to standby.

KEYPAD

Stop

53

Aligning the print cartridge

If the print quality should deteriorate at any time you
might want to check the cartridge alignment.

To align the cartridge from a PC

Open the printer Control Program.
Click

Cartridges tab

.

Click

Align Cartridges

. The Align
Cartridges box appears on screen. Your
PaperJet 300 prints the alignment page.
Select the vertical line that is closest to
being a straight line.

Enter the number under the straightest line
in the Alignment Cartridge box, e.g.

12

.

Click OK.

Cleaning the print nozzles and contacts

If your documents are not being printed
completely, the ink cartridge nozzles may
be clogged. You can set your PaperJet 300
to clean them.









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PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

54

To purge the print nozzles at the machine

Make sure there is paper in the plain
paper tray.

Press Function until the display shows

8: PRINTER?

Press Enter.
Display shows

1: CLEAN NOZZLES?

Press Enter. Display shows

PRINTING

and
the nozzle test pattern is printed. This shows
a test pattern of nozzles working correctly.

Compare the diagonal line above the bars
to the diagonal line below the bars. If there
is a broken line, the nozzles are clogged.
If the bottom line has fewer breaks, or is of
better print quality than the top line, run
the test again.

If the print quality is not satisfactory after
running the test three times, remove the
cartridge and carefully wipe the nozzle
plate with a damp soft tissue. Reinstall the
cartridge and repeat the clean nozzle routine.

To purge the print nozzles from a PC

Make sure there is paper in the plain
paper tray.

Open the printer Control Program.
Click the

Cartridges

tab.

Click

Clean Print Nozzles

. Your PaperJet

300 starts the nozzle cleaning test.
Examine the test pattern as shown above in

‘Cleaning the print nozzles at the machine’.
Compare the diagonal line above the bars

to the diagonal line below the bars. If there
is a broken line, the nozzles are clogged.
If the bottom line has fewer breaks, or is of
better print quality than the top line, run
the test again.

If the print quality is not satisfactory after
running the test three times, remove the
cartridge and carefully wipe the nozzle
plate with a damp soft tissue. Reinstall the
cartridge and repeat the clean nozzle routine.

55

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Wiping the print nozzles and
contacts

If the print quality does not improve after purging
the nozzles, the contacts may be dirty or there may
be dried ink on the nozzles.

Wiping the print nozzles

Remove the print cartridge from the
machine, see "To replace an empty ink
cartridge" on page 51.

Dampen a clean cloth with water.
To dissolve any dried ink, hold a damp
cloth against the nozzles for about 3
seconds and wipe gently. To avoid mixing
colours, wipe from one side to the other,
in one direction as shown.

Allow the nozzles to dry.

Wiping the contacts

Using a clean damp area of the cloth, gently
wipe the entire gold covered area, on the
back of the cartridge, from one side to the
other, as shown.

Gently wipe dry.
Ensure cartridge is dry before replacing in

the machine.

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56

Cleaning

To clean the casing

Gently wipe the case with a soft, clean cloth
dampened with a mild detergent. Do not use abrasive
cleaning agents.

To clean the document feeder rollers

If a streaky or dirty pattern appears on a copy or fax
you have sent, clean the two document feeder
rollers with a soft, clean cloth dampened with a mild
detergent.

Open the control panel.

Press the document sensor to rotate the feeder rollers.

Clean the document feeder rollers, then use a dry
cloth to dry them thoroughly.

Close the control panel.

57

General information

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Guarantee information

Subject to the terms listed below the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the PaperJet 300, or
any component thereof, which is identified as faulty
or below standard, or as a result of inferior
workmanship or materials. Products over 28 days
old from the date of purchase may be replaced with
a refurbished product.

The conditions of the guarantee are:

• The guarantee shall only apply to defects that
occur within 12 months from the date of purchase,
provided that the equipment is sent to the repair
address within this period.

• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear and
tear, neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.

• This guarantee does not affect your statutory
rights.

Helpline support and returns back
to point of sale

Within the 12 month guarantee period:

Prior to returning your product, first read the ‘Help
section’ beginning on page 47 or contact the Helpline

for assistance.
Helpline: 0845 0500 950. Lines open Monday to

Friday from 09:00 to 17:30 excluding bank holidays.

Outside the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you call the Helpline
and ask for details of our recommended repairers.

Returning the product:

If the Helpline is unable to remedy the problem they
will ask you to return your PaperJet 300. Remove the
ink cartridge from the machine and place it in a
black plastic bag. Where possible, pack it in its
original packaging. Please remember to include all
parts, including line cords and mains power plug.
(Please note we cannot take responsibility for products
damaged in transit.)

Please obtain and keep proof of posting or delivery.
A copy of the proof of purchase such as your receipt

must be returned with your product.

58

Technical information

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Paper handling: ........................................Automatic feed

Paper tray capacity: ..................................50 sheets max of 75gsm.

Maximum thickness of
stacked paper 10mm

Paper size:................................................A4 – 210 x 297mm

Letter – 8.5 x 11 inches

Legal – 8.5 x 14 inches

Paper weight:............................................64 to 90gsm

Paper type: ..............................................Plain paper. Transparency film.

PC Interface: ............................................Parallel port

Ink cartridge: ............................................Black: 1250 pages (5% coverage), Colour: 200 pages (15% coverage)

Document handling: ..................................20 page, auto document feed.

Document size: ........................................A4, letter, legal.

Document weight: ....................................70 to 90gsm

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

59

Type: ......................................................Desk top type transceiver

Effective scanning width: ............................208mm

Effective recording width:............................203mm

Transmission speed: ..................................14400/12000/9600/7200/4800/2400/bps

Transmission time: ....................................8 sec, standard mode, ITU-T #1, Memory to Memory (MR codes)

Horizontal resolution: ................................8 pels/200 dpi.

Vertical resolution: ....................................Standard mode: 3.85lines/mm, Photo: 7.7 lines/mm with 64 grey scales

Fine mode: 7.7 lines/mm

Super fine mode: 15.4 lines/mm

Photo: ....................................................77 lines/mm, 64 grey scales.

Compression method: ................................MH/MR

Scanning method:......................................Flat-bed by Contact Image Sensor

Printing method: ......................................Ink jet

Power supply:............................................AC 230V, 50/60Hz

Power consumption: ..................................Stand-by: 6W,

Transmission: 18W

Stand-by (with Power save):2W,

Reception:23W,Copy:35W.

Overall dimensions:....................................366(W) x 279(D) x 179(H)mm (excluding trays)

366(W) x 322(D) x 261(H)mm (with trays)

Weight;....................................................Approx. 3.6kg (no accessories)

Ambient temperature: ................................5°C-35°C(41°F-95°F)

R&TTE

This product is intended to be connected to
analogue networks and private switching systems
in the United Kingdom.

PaperJet 300 Fax Machine

This equipment complies with the essential
requirements of the Radio Equipment and
Telecommunications Terminal Equipment
Directive, 1999/5/EC.

If you require a copy of the original manufacturer’s
Declaration of Conformance, then please contact the
BT PaperJet Helpline on 0845 0500 950.

60

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Memory capacity

The memory can store up to 20 pages of the
standard letter at A4 size.

61

Index

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Additional features 39

Activity report 39
Align ink cartridge 53
Answering machine 30
At a glance 2

Broadcast faxing 27

store 27
cancel 27

Caller display 32

caller information not available 33
calls list 33

Cartridge

align from a PC 53
align at the machine 53
clean nozzles 53
replace 51
store spare cartridge 52
swap colour and mono cartridges 37

Cleaning

machine and paper rollers 56

print nozzles 55
Contrast 22
Copying 31

single copies 31

multiple copies 31

detailed original 32

Date set 14

Delayed faxing

send 26
cancel 26
change time 26

Delete

one touch numbers 18
directory numbers 20

Dialling

one touch numbers 17
directory numbers 19
faxes 23
phone calls 29

Directory 18

add name to number in calls list 20
delete 20
dial 19
edit 20
search 19
store 19
transfer entry to One Touch button 20
view directory 19
view outgoing calls 21

Document jam 50

Enter

a fax number 14

a name 14
Error codes 49
Error correction mode (ECM) 45

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62

Fax

broadcasting 27
delayed send 26
header 14
print from memory 25
receiving 24
redial 23
send 23
send via switchboard 46
stop 23

Features, list of 42

Guarantee 57
Handset-connect 10

Header, name and number 14
Help 47
Helpline 9

Ink cartridge

align 53
clean nozzles 53
replace 51
store 52

Installation

PC software 34
fax software 34

Jams 50
Lists

current settings 41
functions 41
stored names and numbers 39

Memory capacity 60

Memory full 25
Monitor volume 3

One Touch memories 17

delete 18

dial 17

edit 17

store 17
Optional settings 41

change features 41

features list 42

Paper

fit paper tray 10

jams 50

load 11

sizes 21
PC

connecting 34

fax software 34

faxing and scanning 36

print documents 36

printer software 34
Phone

make call 29

handsfree 29

receive a call 30

redial 30

search and dial 29
Polling reception 28
Power, connect to mains 11
Power save mode 45
Print area-reduce 45
Printer driver 34
Printer error codes 49
Print from memory 25

Receiving phone calls 30

Receiving faxes 24

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Reception mode 24
Redial phone call 23
Redial fax call 30
Replace ink cartridge 51
Reports and lists

activity 39
broadcast fax 39
delayed fax 40

no print out 40
Resolution 22
Returning the product 57
Ringer volume 3

Safety information 9

Setting up 10
Sending faxes 21
Set

date 14

time 14
Stop

broadcast fax 27

delayed fax 26

fax 23
Speak

after sending a fax 28

before receiving a fax 28
Store

directory entry 19

entering a name & number 14

One Touch entry 17
Swap ink cartridge 37
Switchboard 46

make call 46

send fax 46

set access code 46

Technical information 58

Telephone line connect 10
Time set 14

Unpacking 8
Voice request 28

Volume

loudspeaker 3
ringer 3

Windows

Open printer control panel in 95/98 34
Open printer control panel in 3.1/3.11 34
Open printer control panel in Me 34

PaperJet 300 user guide ~ Edition 3.2 ~ 25th july ’01 ~ 3693

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

Touchtone

TM

is a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
PaperJet 300 user guide (7/01) 3
Designed by The Art & Design Partnership Limited.
Printed in China.