BT PAPERJET 30 User Manual

User Guide

BT PAPERJET 30

Welcome…

to your BT PaperJet 30 plain paper inkjet fax machine.

Combines phone, fax, copy, and SMS text message functions in one compact machine.

Send a fax to an individual number or groups of up to 10.

Delayed sending so you can choose what time a fax is sent.

Adjustable contrast and resolution for fine detail, drawings and photographs.

Receive text messages and send texts to compatible phones, mobiles, fax machines and e-mail addresses.

Automatic redial feature keeps trying engaged numbers three more times.

10 one-touch name and number directory and 50 Speed dial name and number directory.

Redial the last 10 outgoing calls and last 20 incoming calls.

This user guide provides you with all the information you need to get the most from your fax machine.

You must first set up your machine before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages or see the Quick Start guide enclosed.

Need help?

If you have any problems setting up or using your BT PaperJet 30, contact the Helpline on 0870 240 8026.

Alternatively, you may find the answer on the web at www.bt.com/fax or in ‘Help’ at the back of this guide.

Got everything?

BT PaperJet 30 fax

Handset

Paper support tray

Mains power cable

Telephone line cord

Quick Start Guide

User Guide

Starter black ink cartridge

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Insert paper support tray . . . . . . . . . . . . . . . . . . . 7

Insert starter print cartridge . . . . . . . . . . . . . . . . . 8

Set date and time. . . . . . . . . . . . . . . . . . . . . . . . . 9

Fax name and number . . . . . . . . . . . . . . . . . . . . . 10

Getting to know your fax

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document feeders . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the phone

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Handsfree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Secrecy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the directories

One touch directory . . . . . . . . . . . . . . . . . . . . . . . 14

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Edit and delete . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Speed dial directory

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Faxing

Inserting plain paper . . . . . . . . . . . . . . . . . . . . . . . 17

Inserting documents . . . . . . . . . . . . . . . . . . . . . . . 17

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Delayed sending . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Resend, change number or cancel a stored fax . . . 19

Send fax using redial. . . . . . . . . . . . . . . . . . . . . . . 20

Receiving faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set reception mode . . . . . . . . . . . . . . . . . . . . . . . 21

Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Polling reception. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Change/cancel a timed poll. . . . . . . . . . . . . . . . . . 21

Reports and lists

Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Report meanings . . . . . . . . . . . . . . . . . . . . . . . . . 23

Transmission report . . . . . . . . . . . . . . . . . . . . . . . 24

Broadcast transmission report. . . . . . . . . . . . . . . . 24

Print now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Print installation information. . . . . . . . . . . . . . . . . 25

Set-up and Directory list . . . . . . . . . . . . . . . . . . . . 25

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View and dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Caller information not available. . . . . . . . . . . . . . . 26

Copying

Copy document . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SMS

Cost of service

Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sending texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Save texts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Set time limit for stored texts . . . . . . . . . . . . . . . . 30

Receiving texts . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . . . . . . . . . . . . . 28

In this guide 5

Reading texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Options while reading texts. . . . . . . . . . . . . . . . . . 31

Set subaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Audible alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Delete, edit, forward and print . . . . . . . . . . . . . . . 32

Print list of texts . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Print text configuration . . . . . . . . . . . . . . . . . . . . . 34

Additional settings

12 /24 hr format. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Change date and time . . . . . . . . . . . . . . . . . . . . . 35

Position of fax header . . . . . . . . . . . . . . . . . . . . . . 35

Set language and country . . . . . . . . . . . . . . . . . . . 36

Adjust print area for received documents . . . . . . . 37

Received fax size. . . . . . . . . . . . . . . . . . . . . . . . . . 37

Silent reception . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Number of rings before answer . . . . . . . . . . . . . . . 38

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Voice call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Remote start code . . . . . . . . . . . . . . . . . . . . . . . . 40

Document in memory redial . . . . . . . . . . . . . . . . . 41

Dial and fax tones on/off. . . . . . . . . . . . . . . . . . . . 41

Dial and fax tones volume. . . . . . . . . . . . . . . . . . . 42

Beeps on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Transmission speed. . . . . . . . . . . . . . . . . . . . . . . . 42

Error Correction Mode (ECM) . . . . . . . . . . . . . . . . 43

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Signals and on-screen messages . . . . . . . . . . . . . . 52

Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

General information

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

For your records . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Technical information

Switchboard compatibility. . . . . . . . . . . . . . . . . . . 61

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Sample standard page . . . . . . . . . . . . . . . . . . . . . 63

Install a new print cartridge

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Clean and test nozzles . . . . . . . . . . . . . . . . . . . . . 46

Clean electrical contacts . . . . . . . . . . . . . . . . . . . . 46

LINE

Getting started

WARNING

Do not place your BT PaperJet 30 in the bathroom or other humid areas.

Location

You need to place your BT PaperJet 30 close enough to mains power and telephone sockets so that the cables will reach.

Always choose a smooth, flat, horizontal surface. Avoid soft surfaces such as carpets.

As documents come out at the front, make sure there are no obstructions in front of the machine.

Setting up

1. Connecting up

Plug the telephone line cord into the line socket at the rear of your BT PaperJet 30 and plug the other end into the telephone wall socket.

Connect the telephone handset curly cable into the handset socket at the back of your machine. Place the handset in the cradle.

Which socket?

Telephone line socket: LINE Handset socket:

Plug the mains power cable into the machine, and the other end into the mains power and switch on.

Your BT PaperJet 30 performs a start up check. The screen displays

AUTOMATIC CHECK PRINT HEAD

2. Insert paper support tray into the slots.

on the top line and alternates between

on the bottom line.

SET DATE/TIME

Getting started 7

and

Getting started8

3. Insert paper into the paper tray.

Your BT PaperJet 30 can hold up to 40 sheets of 80g/m2 paper. To prevent several sheets being drawn into the machine together, fan out the paper first, then tap it down on a flat surface before inserting it into the paper tray.

IMPORTANT TEST PRINT

Once the print cartridge has been installed and the front cover closed, your BT PaperJet 30 will automatically clean the cartridge nozzles and perform a test print.

Make sure a sheet of paper is loaded in the plain paper feeder. The test page will be printed and the display shows CHECK

PRINT OUT. 1 = EXIT 0 = REPEAT

Examine the test page. Check that the numbered scale is not broken at any point and that there are no horizontal white lines within the black areas.

If everything seems OK, press . If there is a problem, press to repeat the process.

If the test print is still not satisfactory, see

‘Clean print cartridge electrical contacts’ and ‘Clean print cartridge nozzles’, page 46.

The starter print cartridge allows you to print up to 80 standard pages. Normal print cartridges have a greater capacity and can print up to 450 standard pages. See page 63

for a sample ‘standard page’.

4. Insert the starter print cartridge.

Remove handset and open the front cover.

Peel protective film off cartridge, being careful not to touch the nozzles or electrical contacts.

Insert the cartridge into the holder with the metal contacts facing the front of the machine.

Pull the cartridge forward until it clicks into place.

Getting started 9

Close the front cover and replace the handset.

4. Set date and time

You will need to set the date and time when you first switch on your machine and whenever there is a power failure.

1. Press , display shows

2. Press to display format press

FORMAT: DD/MM/YY

or to scroll through the options.

3. Press . Display shows

DATE AND TIME

24H

. To switch to the 12 hour format,

. To select a different

press or .

4. Press . Display shows

DD/MM/YY HH:MM

If you make a mistake, press or to move the cursor to the digit you want and enter the new one to overwrite it.

If you selected the 12 hour format, the time display will show

p for pm.

Once set, the date and time can be changed,

see Change Date and Time, page 35.

a to indicate am and

Getting started10

5. Use the keypad to enter the correct date and time, e.g. . for 11 January 05, 9.30am. As each digit is entered, the

cursor moves to the next space.

6. Press to confirm then to return to standby.

5. Enter fax name and number

These will be printed on the top of each page received at the machine you send a fax to.

Writing tips

To enter a space, press to move the cursor.

To enter a special character, e.g. &, press and to scroll through the options. For a full guide to available symbols and characters,

see character map, page 29.

If you make a mistake, move the cursor to the character you want and overwrite it with a new one.

To delete the whole name, press . If you want to include the international code

in your number press instead of the zeros, The display will show +.

Connecting to a switchboard?

To set your switchboard/PBX connection,

see page 61.

The name can be up to 16 characters long and the number up to 20 digits.

1. Press until the display shows

2. Display shows

TYPE YOUR NAME

TEL LINE SET UP

. Press until the display shows

INSTALLATION

, then press .

3. Use the keypad to enter your name then press . Display shows

NUMBER

PHONE

4. Press then enter your fax machine’s phone number. Press

to confirm.

5. Press to return to standby.

Your BT PaperJet 30 is now ready for use.

Getting to know your fax

Fax machine

Speed dial directory

Press to access Speed Dial and One Touch Directory numbers. Also use to delete during editing.

Resolution/Hold

When a document is inserted in the feeder tray, press to adjust the faxing/copying resolution. page 18.

During a telephone conversation, press to put the line on hold,

page 13.

Stop

Cancels a fax, copy and SMS text operation.

Turns off the Error indicator light. Returns your machine to standby.

Calls lists//Pause

Displays the last 10 outgoing fax and phone calls, page 20.

Displays the last 20 incoming fax and phone calls, page 26.

Inserts a pause when dialling or storing a number, page 15.

F (Function)

Press to open the main menu.

Press to select further menu options displayed on screen.

(S)

Adjusts the speaker volume when the speaker is active. To access SMS (Text)

Error light

Indicates a fault when sending or receiving a fax.

Message indicator

Flashes when you have documents or text messages ready to print.

Keypad

For dialling numbers and entering names and numbers in memory and writing texts. Also, press and hold to dial any one-touch numbers stored, page 14.

Start

Press to begin sending or receiving a document.

Confirms menu options on-screen.

Press to start copying a document inserted in the feeder tray.

Handsfree (SPEAKER)

Press to make calls via the built-in loudspeaker,

page 13.

(UP/DOWN/LEFT/RIGHT)

Scroll through menus and settings.

Move the cursor left and right when entering names and numbers.

R (Recall)

Used to access switchboard functions and with some BT Calling Features.

Getting to know your fax

Paper support tray

Plain paper feeder compartment

Automatic document feeder

Insert documents to be faxed or copied. (Up to 5 sheets at a time.)

Received/copied documents come out here

Using the phone

Making calls

1. Lift the handset and enter the number.

2. To end a call, replace the handset.

Handsfree

1. Press . You will hear the dial tone.

2. Dial the number.

3. Press to end the call.

Redial

Redial one of the last 10 outgoing numbers or one of the last 20 incoming numbers.

1. Lift the handset or press .

You can transfer a handsfree call to the handset to keep your conversation private. Just lift the handset off the hook.

2. Press . Display shows press or .

3. Press then scroll or through the list to display the number you want.

4. Press .

OUTCOMING CALLS

. If you want INGOING CALLS,

Secrecy

You can put a caller on hold while you talk to someone else nearby. While on hold, your caller cannot hear you. You and the caller will hear an assurance tone whilst secrecy is on.

1. During a conversation, press . The display shows

PRESS HOLD

2. Press

again to resume your conversation.

LINE ON HOLD,

Call timer

During a phone call, the duration of the call is shown in the display.

When using Redial, do not put any document in the automatic document feeder.

Using the directories

One-touch directory

You can store a name and number entry under each - button on the keypad.

Numbers can be up to 64 digits long, names up to 16 characters.

If you make a mistake, move the cursor to the character you want and overwrite it with a new on.

To delete the whole name, press .

Print a directory list

You can print a list of the one-touch and speed dial directories. See printing reports

and lists, page 25.

Store an entry

1. Press repeatedly until the display shows

2. Press

3. Press the button - you want to use to store the entry.

4. Enter the telephone/fax number you want and press .

5. The display shows and press to confirm.

6. Display shows one-touch button or to return to standby.

To change a one touch entry, simply overwrite the existing entry with a new one.

Dial

1. Press and hold the - button you want until the number is displayed and dialled.

2. Lift handset when instructed.

repeatedly until the display shows

. Display shows

TYPE ONE TOUCH KEY 0-9

NAME

. Use the keypad to enter the name you want

EDIT ANOTHER YES

. Press to select another -

FAX SET-UP

ONE TOUCH DIAL

then press .

then press

Edit and delete

Using the directories

One touch entries are deleted by accessing

ONE TOUCH

in the FAX SET UP menu and deleting the entry using the button. To edit, delete then add new entry.

1. Press

and hold the - one touch button until the stored telephone

number is displayed.

2. Press then . The name is displayed.

3. Press then .

4. Press to return to standby.

Speed dial directory

You can store 50 name and number entries in the speed dial directory. Dial each entry using a two-digit code - .

Numbers can be up to 64 digits long, names up to 16 characters.

Store an entry

1. Press repeatedly until the display shows

2. Press

repeatedly until the display shows

. Display shows

TYPE SPEED NO. (01-50)

3. Enter the two digit code you want, e.g. and press .

FAX SET-UP

then press .

CODED SPEED DIAL

If you make a mistake, move the cursor to the character you want and overwrite it with a new one.

To delete the whole name, press .

If you need to enter a pause into the number you are storing press .

then press

4. Enter the telephone/fax number you want and press .

5. The display shows

NAME

. Use the keypad to enter the name you want and

press to confirm.

6. Display shows

EDIT ANOTHER YES

. Press to select another speed dial

code or to return to standby.

To change a speed dial entry, simply overwrite the existing entry with a new one.

Using the directories

Dial

1. Press to display

2. Enter the speed dial code, e.g. to display and dial the entry or press or to scroll to the entry you want.

3. Lift handset when prompted.

Edit and delete speed dial entries

One touch entries are deleted by accessing SET UP menu and deleting the entry using the button. To edit, delete then add new entry.

1. Enter the two digit number of the entry that you wish to change.

2. Press then . The name is displayed.

3. Press then .

4. Press to return to standby.

View one touch and speed dial entries

1. Press then press or to scroll through the entries.

2. Press to dial a displayed number.

ADDRESS BOOK CODE OR < >

CODED SPEED DIAL

in the FAX

Faxing

Inserting plain paper

To avoid pages being drawn in together, always fan out the pages first to separate them, then tap down before placing them in the paper feeder.

Inserting documents for sending

Place up to 5 sheets into the automatic document feeder, making sure the side to be sent is facing away from you.

When the document has been inserted properly, the display shows

DOCUMENT READY

and the bottom line shows the contrast setting

NORMAL

Contrast

You can adjust the brightness for sending or copying light or dark documents.

NORMAL should be suitable for most documents.

The plain paper feeder holds up to 40 sheets of 70-110g/m2paper

The document feeder holds up to 5 sheets of 70 – 110g/m2paper.

If the document does not feed properly into your BT PaperJet 30, press to eject the page.

IMPORTANT

Do not insert into the document feeder:

Pages smaller than A5. Newspaper pages (because of

printer’s ink). Pages with staples or paperclips,

sticky tape or glue.

Creased or torn pages. Wet paper or paper with wet

correction fluid. Glossy or laminated paper. Paper thicker than 110g/m

thinner than 70g/m

DARK when sending light originals and LIGHT when sending dark

Select originals.

1. Press

2. Press to display

CONTRAST:NORMAL

3. Press or to switch between

repeatedly until the display shows

VARIOUS SETTINGS

then press until

is displayed.

NORMAL,DARK

FAX SET UP

and

4. Press to confirm and then to return standby.

then press .

LIGHT

Faxing

Resolution

Resolution is identified by an arrow in the bottom left hand corner of the display when there is a document in the document feeder. The arrow normally points at the standard resolution icon. The resolution can be changed to Fine icon or Photo icon.

If sending text and drawings with fine detail, press until the arrow appears above the fine resolution .

If sending photos, press until arrows appear above the fine and photo resolution icons .

Sending faxes

If you make a mistake dialling, press (<>) to move the cursor to the digit and overwrite it with the correct one. Or press to delete the whole number.

1. Insert the document to be sent in the automatic document feeder.

The display shows

DOCUMENT READY

2. If required, set the contrast and resolution.

3. Dial the number – or use redial or the one touch or speed dial directories –

then press .

To cancel the fax during sending, press .

When the fax has been sent, the display shows

TX COMPLETED

Automatic redial

If your BT PaperJet 30 cannot get through to the other machine, it will automatically redial the number up to 3 times.

Delayed sending

You can store a document in your machine’s memory and set a time for it to be sent.

1. Insert the document to be sent and set the contrast and resolution if

required.

Faxing

2. Press repeatedly until the display shows

TX FROM MEMORY

then

press . The document is scanned.

3. When scanning is completed the document is assigned a reference number, e.g. DOC.N.XXXX and the display shows

TYPE TIME HH:MM

4. Enter the time you want the fax to be sent, e.g. . for 6.20pm.

5. Press to confirm. Display shows

TYPE NUMBER NUM/TOUCH/SPEED

6. Enter the number or use the one-touch or speed dial directories.

7. Press .

You can now enter another number to send the same document to another person.

Press again to confirm. The display shows

AUTOMATIC MEMORY TX

Resend, change number or cancel a stored fax

1. Press repeatedly until the display shows press . Display shows

2. Press display shows

ALREADY ENTERED

PRINT SETTING?

TX FROM MEMORY

then

3. Press or to switch between the options:

If the power fails, the document stored in the memory will be cancelled.

PRINT SETTING?

– press to print a status report of the last

fax stored in the memory. After printing, the fax returns to standby.

CANCEL SETTING?

– press to cancel the document and return

to standby.

CHANGE PARAM?

– press to change the time the fax will

be sent.

4. Press to confirm. Display shows

TYPE NUMBER

5. Enter the number or use the one-touch or speed dial directories.

Faxing

6. Press .

You can now enter another number to send the same document to another person.

Low ink warning

When the print cartridge is close to running out, the display shows INK LOW.

When there is no ink left, OUT OF INK is displayed.

See page 44, Replace the print cartridge.

Deteriorating print quality?

If the print quality deteriorates, set your BT PaperJet 30 to clean the print head and nozzles and print a test page, see page 46.

Reception in memory

If you place a document to be faxed or copied in the automatic feeder while receiving a document, printing the received document stops and it will be stored in the memory for printing later. During reception the display shows RX IN MEMORY.

Press again to confirm. The display shows

AUTOMATIC MEMORY TX

Send a fax using redial

You can redial any of the last 10 outgoing numbers or 20 incoming numbers.

1. Insert a document in the automatic feeder and adjust the contrast or resolution if required.

2. Press to display

INCOMING CALLS

or to view

OUTGOING CALLS

, press

or . Press .

3. Press or to scroll to the number you want.

4. Press to dial.

Receiving faxes

Faxes are received automatically unless you change the reception mode.

You can set the way your BT PaperJet 30 receives documents.

MANUAL reception – you answer calls by lifting the handset and pressing

if you hear the fax tones.

AUTOMATIC reception – your machine automatically answers each call expecting a fax.

PHONE/FAX – automatic reception with call recognition. Your machine answers each call after the number of rings set. If it is a fax call the document is received. If it is a voice call, you hear a tone and the display

LIFT HANDSET

shows machine tries to receive a fax again.

. If you do not answer within 20 seconds, your

+ 44 hidden pages