This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom and Eire.
BT On-Air 2250 Classic
Digital Cordless Telephone Answering Machine
*YOU MUST
SUBSCRIBE TO
YOUR NETWORK
PROVIDER’S CALLER DISPLAY
AND CALL WAITING SERVICES
BEFORE THESE FEATURES WILL WORK.
A QUARTERLY FEE IS PAYABLE.
User
Guide
-1-
EXT
INT
1
At a glance
Handset
Handsfree
Indicates when handsfree mode
is active.
In Use
Shows that the handset is in use.
In range
Indicates that you are in range of
the base station.
Internal (Intercom) Call
Displayed during a call with
another handset (an internal call).
Green phone/Handsfree
To answer a call and switch the
power on. When on a call, allows you
to use handsfree. Also, press and
hold to enter the redial and calls list.
OK button
To confirm settings.
Directory
Allows quick access to your
phonebook without having to go
via the menu.
Recall
For use with Switchboards and
Select Services.
Clear/Secrecy
When accessing the Menu,
allows you to clear or return
to the previous menu.
Allows you to talk to someone in
the same room without your caller
being able to hear the conversation.
Intercom
Enables internal calls and call
transfer between handsets.
Up/Down
Lets you move through the
options and lists and enter the
menu structure.
Battery
Shows the status of the handset
battery. When the battery is fully
charged, the icon is completely
shaded. As the battery is used,
the shaded area is reduced.
Silent mode
Displayed when the handset
ringer has been switched off.
Incoming calls will not cause the
handset to ring.
Display
External Call
Displayed during an external call.
Red phone
To end a call and turn the power off.
Keypad
Base
P
l
a
y
D
e
l
e
t
e
A
n
s
w
e
r
S
k
i
p
S
k
i
p
BT On-Air 1250
Play button
Answer button
Switches the answering machine
on and off.
Delete button
To delete unwanted messages.
Skip buttons
Allows you to skip backwards and
forwards through your messages.
Skip forward can also be used to
page handsets.
Speaker
New messages
Indicates that you have
new messages.
Stored messages
Indicates that you have old
messages stored.
Intercom
Recall
COK
A
B
C
2
1
G
K
J
H
L
I
4
5
Q
T
U
P
R
V
S
8
7
0
Directory
D
E
F
3
M
N
O
6
X
W
Y
Z
9
MESSAGES
OUT MSG
ANSW REC
ANSWER
ANSWER REC
2
Quick Guide to the
Menu Structure
Page number
11
12
12
11
11
14
14
14
14
23
20
20
24
20
24
18
19
22
22
22
15
15
16
15
1 PHONE BK
(Directory)
11 NEW
12 EDIT
13 DELETE
2 CALLS 21 DELETE
22 TIME
3 RING 31 MELODY
32 VOLUME
33 SILENT
34 BEEPS
5 SET 51 LANGUAGE
52 END CALL
6 BASE 61 REGIST
62 PRIOR
63 PARAM
AUTO
CUSTOM
29
30
Important
If you make a mistake you can return to the previous menu by pressing the C (clear) button. If you keep
pressing the C (clear) button you will return to the idle screen.
4 ANSWER 41 PLAY
42 DELETE
43 RECORD
44 OFF
ANSWER
45 ON
MESSAGES
OUT MSG
MESSAGES
OUT MSG
ANSWER REC
ANSWER
3
In this guide
At a glance 1
Quick guide to the
menu structure 2
Introduction 4
Unpacking your BT On-Air 2250 Classic 4
For your records 4
Safety information 4
Setting up 5
Plan the location 5
Using the telephone 8
Making and ending calls 8
Call timer 8
Handsfree 9
Secrecy 9
Redial 9
Caller Display 10
Calls list 10
Call Waiting 11
Name and number directory 11
Paging handsets 13
Internal calls 13
Transferring calls 13
Handset settings 14
Base settings 15
Using the answering machine 18
Answering machine modes 18
To record your outgoing message (OGM) 18
Switch on and off 22
Playing your messages 23
Answering machine operation
during message playback 24
Call screening 25
VIP 25
Remote access 27
Switch answering machine on
from another external telephone 28
Answering machine control functions 28
Using additional handsets and bases 29
Registering additional handsets 29
To de-register a handset from the base 31
General information 32
Guarantee 32
Technical information 32
Switchboard compatibility 33
Recall 33
Switchboard external line access code 34
Wall mounting 36
Index 39
Helpline
If you experience any difficulties using your On-Air 2250 Classic, please call the BT On-Air Helpline
on 0870 240 4682.
Note
There is a detailed Index at the back of this guide, please see page 39.
4
Introduction
For your records
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your System Code here.
The pre-set System Code number is 0000.
See page 15 for information on your System
Code.
Date of purchase:
Place of purchase:
Serial number:
Unpacking your BT On-Air
2250 Classic
If anything is missing, please contact your place
of purchase immediately.
One BT On-Air 2250 base.
One BT On-Air 2000 Classic handset.
One power supply for base station.
One telephone line cord.
One NiMH rechargeable battery installed pack
and battery compartment cover.
One handset belt clip.
Three removable handset fascias.
Self adhesive label.
Four rubber feet.
Safety information
General
Only use the power supply included with the product. Using
an unauthorised power supply will invalidate your guarantee and
may damage the telephone. The item number for the mains
power supply is 872101.
Do not open the handset or base station. This could expose you
to high voltages or other risks. Contact the helpline for all repairs.
Radio signals transmitted between the handset and base may
cause interference to hearing aids.
It is recommended that advice from a qualified expert be sought
before using this product in the vicinity of emergency/intensive
care medical equipment.
It is recommended that if you have a pacemaker fitted you check
with a medical expert before using this product.
Never dispose of batteries in a fire. There is a serious risk of
explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station with a damp
(not wet) cloth, or an antistatic wipe. Never use household
polish as this will damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged. This is normal. However, we recommend that you
do not place the product on antique/veneered wood to avoid
damage.
Do not stand your product on carpets or other surfaces which
generate fibres, or place it in locations preventing free flow of
air over its surfaces.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as in
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be damaged by
an electrical storm. We recommend that you unplug the power
and telephone line cord for the duration of the storm.
5
Setting up
Please note that your handset is already
registered to the base station.
Situate your product close enough to the
telephone and mains power sockets so that the
cables will reach. The only way to disconnect
the product from the power supply is to remove
the power adaptor from the mains power socket.
Therefore you must ensure you plan the location
so that the mains power is easily accessed.
Make sure it is at least 1 metre away from other
electrical products to avoid interference.
Do not situate the product in the bathroom or
other humid areas.
Once connected, put the plinth back on the
base to prevent it from rocking on the table.
There are two positions for the plinth when
joining it to the base, both can be used for desk
mounting and one for wall mounting. Position
A is for desk mounting only and position B is for
desk or wall mounting (see Wall mounting on
page 36).
Rubber feet
Hold the black plastic square between thumb
and forefinger and peel off individual feet from
backing sheet as shown. These are to stop your
base from moving and to protect your work
surface.
If you decide on position B, place 2 of the
rubber feet on the plinth and 2 on the base.
Plan the location
1 Connect the power supply and
switch on.
WARNING
Please take care that the power supply and
telephone line cord are connected to the
correct sockets as incorrect placement could
damage your equipment.
BA
Important
You must thread the power supply cable into
the socket on the underside of your base. The
power cable connector and socket are
coloured red.
PLINTH
6
WARNING
Do not connect the telephone line cord to the
phone socket until your handset is fully charged.
This will prevent the risk of the phone being
answered before the battery is charged.
Answering the phone before the battery is fully
charged may prevent it from reaching its
optimum capacity.
2 Charge the battery in the
handset for at least 16 hours
WARNING
Under no circumstances should
non-rechargeable batteries be used. Only use
the approved batteries. Using unapproved
batteries will invalidate your guarantee and
may damage the telephone.
Under ideal conditions the battery should give
about 10 hours talk time and 120 hours
standby when the batteries have been fully
charged.
Fully discharging the batteries at least
once a week will help them to last as long as
possible. However, the charge capacity of
rechargeable batteries will reduce with time
as they wear out, so reducing the talk/standby
time of the handset. Eventually they will need
to be replaced. New batteries can be obtained
from the Helpline on 0870 240 4682.
When the battery has been charged for at least
16 hours the display will show the symbol;
you can then connect the telephone line cord to
the base.
Empty
1
/
3
2
/
3
Full
Battery performance
Your handset is supplied with NiMH
batteries. These need to be initially charged
continuously for 16 hours to reach full
charge.
Note that the battery charge icon does not
indicate the correct level when the batteries
are first installed. The batteries must first be
fully charged.
Battery low warning
If the handset battery symbol is empty and you
hear warning beeps, you will need to recharge
your handset before you can use it.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0870 240 4682.
Plug the power adaptor into the wall socket and
switch on. When the power is switched on, the
button on your base will light up.
7
4 Changing your handset fascias
There are 3 removable handset fascias to
choose from. Simply slide the fascias off and
replace with another.
5 Attach the belt clip
3 Connect the telephone line cord
(after charging your handset)
Plug the line cord into the telephone wall socket.
Fit the belt clip onto the back of the handset.
To replace the handset battery
If you need to replace the handset battery,
slide off the batter y cover. Remove the old
battery by disconnecting the small plug inside
the battery compar tment.
Connect the plug of the new battery.
Replace the battery cover.
Please pay attention not to damage the
charging contacts on the handset.
Helpline
If you experience any difficulties setting up or
using your BT On-Air 2250 Classic, please call
the BT On-Air Helpline on 0870 240 4682.
Slot
First enter the number to be dialled.
The number is shown in the display.
(If you make a mistake press C to
remove the incorrect digit).
If you have entered the number
correctly, press the GREEN PHONE
button to dial the number.
Preparatory dialling
Press the GREEN PHONE button.
The display shows the symbol.
Dial the number.
8
Using the telephone
Your handset will automatically time the duration
of all external calls. The handset display shows
the call duration both during your call and for a
few seconds after it is completed.
Press and hold the GREEN PHONE
button until after the display check
sequence has happened and only the
battery icon is displayed.
If you release the button before this
has happened the handset will remain
switched off.
Press and hold the RED PHONE button
to switch the handset off.
Making and ending calls
Call timer
To end a call
Press the RED PHONE button.
To switch the handset power on
and off
To make an external call
To receive a call
Press the GREEN PHONE button to
answer the call.
You can adjust the volume during a call.
Press the UP button to increase the
volume.
Press the DOWN button to decrease
the volume.
The display shows the current volume
level.
To adjust the earpiece volume
▲
▼
9
Press and hold the GREEN PHONE
button.
The display will show
CALLS
and then
the last number that was dialled or
received.
Use the UP or DOWN button to scroll
to the number you require.
Press the GREEN PHONE button to
dial the number.
▲
▼
Redial
Your handset automatically saves up to 20
telephone numbers dialled and received into
a Calls list.
Calls list
During a call, press the C button.
C will now flash to show it is in
operation.
Press the C button again to resume
your call.
When on a call you can talk to someone in the
same room, without your caller hearing.
Secrecy
To switch secrecy on/off
Note
The symbol on your handset display
indicates when you are in range of the base
station. If the symbol disappears you are out
of range and will need to move closer to the
base station.
Note
To delete the Calls list, see page 11.
Note
When you end your call the handsfree volume
will return to the default setting of volume
level 2.
During a call you can switch to
handsfree mode.
Whilst on a call press the GREEN
PHONE button.
When handsfree is active you see the
symbol flashing
To switch handsfree off, press the
GREEN PHONE button again.
To adjust the volume use the UP or
DOWN button to increase or decrease
the volume.
To use handsfree
Handsfree allows you to talk to your caller
without holding the handset.
Handsfree
▲
▼
Helpline
If you experience any difficulties using your
BT On-Air 2250 Classic, please call the BT
On-Air Helpline on 0870 240 4682.
10
Press and hold the GREEN PHONE
button. The display will show
CALLS
.
The most recently received or dialled
number will be displayed.
Press the DOWN button to scroll
backwards through the Calls list
towards the older calls in the list.
Press the UP button to scroll for wards
through the Calls list towards the most
recent calls.
When the number you wish to call is
displayed, press the GREEN PHONE
button. The number will be dialled
automatically.
Press the C button to exit.
▼
▲
To view and dial a number in the
Calls list
888888888888
If you have subscribed to a Caller Display
Service you can see who is calling you on your
handset display, (unless the number has been
withheld).
Important
To use Caller Display or Call Waiting you
must first subscribe to the service from your
Network Provider. A quarterly fee is payable.
For more information on BT Select Services
call BT free on 0800 800 150.
Important
The Caller Display Service will not operate
when your base station is connected to a
switchboard.
Whether you take a call or not, the caller’s
details are stored in the Calls list. The Calls
list holds the telephone numbers of the last 20
people who called you.
You can display, scroll through and dial
numbers on the list.
Caller Display
When you receive a call the caller’s number will
appear on the display. If the caller has withheld
their number then
-------------
will appear on the
display. If for some reason the caller’s number
is not available then will
appear on the display.
The Calls list contains both the telephone
numbers of the people who have called you and
the telephone numbers that you have dialled.
The Calls list holds 20 telephone numbers and
they are stored in the order they were either
received or dialled. If you have stored a name to
go with the number in your handset directory,
the name will be displayed instead. If you
receive more than one call from the same
telephone number then it will only appear once
in the list.
If a call is received when the Calls list is full,
then the oldest entry will be deleted
automatically.
If no number is received for a call then no entry
will appear in the Calls list.
Calls list
Note
If you press the OK button when a number
in the Calls list is displayed you will see the
time and date of the call.
11
If an incoming call arrives while you are already
engaged on a telephone call, you will hear a soft
beep every 5 seconds (this beep is not audible
to the person you are speaking to).
Instead of the engaged tone, the second caller
will hear an announcement to hold on as you
are aware that there is a second call.
Call Waiting
You can answer the second call,
without disconnecting your first caller,
by pressing the RECALL button. The
first caller will be put on hold.
When you have spoken to the second
caller you can return to the first caller
by pressing the RECALL button again.
You can switch back and forth between
the two calls without disconnecting
either if you wish.
If you wish to disconnect the first call
press the RED PHONE button after
speaking to the first caller.
The handset will then ring. Press the
GREEN PHONE button again and
continue with the second caller.
The second caller will only be charged
for their call from the moment you
answer and not while they are waiting
for your initial contact.
To use Call Waiting
Press the DOWN button until
CALLS
is
displayed.
Press the OK button to confirm.
Press the DOWN button until
TIME
is
displayed.
Press the OK button to confirm.
The length of the last call will be shown
on the display.
Press the C button twice to exit.
To view the length of the last call
You can store up to 50 of your most frequently
used names and numbers.
50 Name and number directory
Press the DOWN button until
PHONE BK
is displayed.
Press the OK button to confirm.
To store a name and number in
the directory
Quick guide to directory settings menu
1 PHONE BK 11 NEW
12 EDIT
13 DELETE
▼
To delete all numbers shown in the
redial and calls list
Press the DOWN button until
CALLS
is
displayed.
Press the OK button. The display will
show
DELETE
.
Press the OK button to confirm. The
display will show
DONE
. All numbers in
the redial and calls list have been
deleted.
Press the C button twice to exit.
▼
12
To edit directory numbers
Press the DOWN button until
PHONE BK
is displayed.
Press the OK button to confirm.
Use the UP or DOWN button to scroll
to
EDIT
.
Press the OK button to confirm.
Use the UP or DOWN button to find
the entry you want to amend.
Press the OK button to confirm.
Use the C button to delete numbers or
letters.
Edit the entry using the
numbers/letters on the keypad.
Press the OK button to store the
new entry.
The display will then show
DONE
.
Press the C button twice to exit.
▲
▼
▲
▼
▲
▼
To dial a number from the directory
Press the DIRECTORY button to enter
the directory.
Use the UP or DOWN button to find
the entry you want to dial.
Or
To search alphabetically, press the
relevant keypad number, for example
to find TOM, press the 8 button and
scroll through the entries under
T
.
Press the GREEN PHONE button to
dial the number.
▲
▼
To delete directory numbers
Press the UP or DOWN button until
the display shows
PHONE BK
.
Press the OK button.
Press the DOWN button until the
display shows
DELETE
.
Press the OK button.
Use the UP or DOWN button to select
the name and number you want to
delete.
Press the OK button to delete.
The directory name and number has
been deleted.
▲
▼
▲
▼
▼
Use the DOWN button to scroll to
NEW
.
Press the OK button to confirm.
Enter the name using the letters on
the keypad.
Entering names
Use the keypad letters to enter names
by using a long press of the button,
i.e. if you press and hold the 8 button
the following characters appear,
T, U, V
. You can enter names of up to
8 characters.
For example, if you wish to store the
name TOM:
To enter the letter T, press 8 the cursor
will automatically move to the right and
display the next chosen letter.
To enter O, press 6 and hold.
To enter the M, press 6.
If you enter a digit incorrectly you can
delete it by pressing the C button.
Press the OK button to confirm.
Enter the telephone number you want
to store.
Press the OK button to confirm.
The display will then show
DONE
.
Press the C button twice to exit.