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SERVICE WILL ONLY OPERATE ON
DISPLAY THIS INFORMATION. THIS DISPLAY
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BT On-Air 1100 Classic
Digital Cordless Telephone
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom and Eire.
At a glance
BT On-Air 1100
Handset
Display
Battery
Shows the status of the handset
battery. When the battery is fully
charged, the icon is completely
shaded. As the battery is used,
the shaded area is reduced.
Redial button
Lets you redial up to
20 of the last numbers
called.
In Use
Shows that the
handset is in use.
In range
Indicates that you
are in range of the
base station.
Silent mode
Displayed when the handset
ringer has been switched off.
Incoming calls will not cause
the handset to ring.
External Call
Displayed during an external call
Clear
Up/Down
Lets you move through
the options and lists.
Redphone
To end a call and
turn the power off.
Keypad
Base
-1-
EXT
Redial
Intercom
COK
A
B
C
1
G
4
Q
P
7
2
K
H
J
I
L
5
T
R
S
U
V
8
0
INT
Recall
D
3
M
6
W
9
Internal (Intercom) Call
Displayed during a call
with another handset
(an internal call).
Recall
For use with
Switchboards and
BT Select Services.
Intercom
E
F
Enables internal calls
and call transfer
N
O
X
Y
Z
between handsets.
OK button
To confirm settings.
Greenphone
To answer a call and
switch the power on.
Page button
1
In this guide
At a glance1
Introduction3
Unpacking your BT On-Air 1100 Classic3
For your records3
Safety information3
Setting up4
Using the telephone6
Making and ending calls6
Call timer6
Redial7
Secrecy7
Number memory7
Paging handsets8
Internal calls8
Transferring calls8
Caller Display8
Calls List9
Handset settings9
Base settings10
Using additional handsets and bases11
Registering additional handsets11
General information13
Guarantee13
If you have to return your product13
Technical information13
Switchboard compatibility14
Switchboard external line access code14
Wall mounting15
Index16
2
Introduction
Unpacking your BT On-Air
1100 Classic
If anything is missing, please contact your
place of purchase immediately.
One BT On-Air 1100 base.
One BT On-Air 1000 Classic handset.
One power supply for base station.
One telephone line cord.
One NiMH rechargeable battery pack and
battery compartment cover.
One handset belt clip.
Three removable handset fascias.
Self adhesive label.
Four rubber feet.
Safety information
For your records
Date of purchase:
Place of purchase:
Serial number
For warranty purposes proof of purchase is
required so please keep your receipt.
Enter your System Code here.
The pre-set System Code number is 0000.
See page 10 for information on your System
Code.
General
Only use the power supply included with the product.
Using an unauthorised power supply will invalidate your
warranty and may damage the telephone. The item
number for the mains power supply is 872101.
If Keyguard is active, it is still possible to make
emergency calls to 999 and 112.
Do not open the handset or base station. This could
expose you to high voltages or other risks. Contact the
helpline for all repairs.
Radio signals transmitted between the handset and base
may cause interference to hearing aids.
This product should not be used near
emergency/intensive care medical equipment and
should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base station with a damp
(not wet) cloth, or an antistatic wipe. Never use
3
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged. This is normal. However, we recommend
that you do not place the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
free flow of air over it’s surfaces.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as in
bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the
duration of the storm.
Setting up
Please note that your handset is already
registered to the base station.
Plan the location
Situate your product close enough to the
telephone and mains power sockets so that
the cables will reach.
Make sure it is at least 1 metre away from
other electrical products to avoid interference.
Do not situate the product in the bathroom or
other humid areas.
1 Connect the power supply and
switch on.
Thread the power supply cable and line cord
through the plinth.
Plug the power supply cable into the socket
on the underside of your base. The power
cable connector and socket are coloured red.
Once connected, put the plinth back on the
base to prevent it from rocking on the table.
There are two positions for the plinth when
joining it to the base, both can be used for
desk mounting and one for wall mounting.
Position A is for desk mounting only and
position B is for desk or wall mounting (seewall mounting on page 15).
BA
Rubber feet
Hold the black plastic square between thumb
and forefinger and peel off individual feet from
backing sheet as shown. These are to stop
your base from moving and to protect your
work surface.
If you decide on position B, place 2 of the
rubber feet on the plinth and 2 on the base.
WARNING
Please take care that the power supply and
telephone line cord are connected to the
correct sockets as incorrect placement could
damage your equipment.
Plug the power adaptor into the wall socket
and switch on. When the power is switched on,
the button on your base will light up.
WARNING
Do not connect the telephone line cord to
the phone socket until your handset is fully
charged. This will prevent the risk of the
phone being answered before the battery is
charged. Answering the phone before the
battery is fully charged may prevent it from
reaching its optimum capacity.
4
2 Install the battery in the
handset and charge them for at
least 16 hours
WARNING
Under no circumstances should nonrechargeable batteries be used. Only use the
approved batteries. Using unapproved
batteries will invalidate your warranty and
may damage the telephone.
Battery low warning
If the handset battery symbol is empty and
you hear warning beeps, you will need to
recharge your handset before you can use it.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 601 2476.
Fully discharging the batteries at least
once a week will help them to last as long as
possible. However, the charge capacity of
rechargeable batteries will reduce with time
as they wear out, so reducing the talk/standby
time of the handset. Eventually they will need
to be replaced. New batteries can be obtained
from any BT Shop or from the helpline on
0845 601 2476
Slide off the battery cover and install the
battery. Replace the battery cover.
Battery performance
Your handset is supplied with NiMH
batteries. These need to be initially charged
continuously for 16 hours to reach full charge.
Note that the battery charge icon does not
indicate the correct level when the batteries
are first installed. The batteries must first be
fully charged.
3 Connect the telephone line cord
(after charging your handset)
Plug the line cord into the telephone
wall socket.
When the battery has been charged for atleast 16 hours the display will show the
symbol; you can then connect the
telephone line cord to the base.
Empty
1
3
/
2
3
/
5
Full
Using the telephone
To switch the handset power on
and off
Press and hold the GREEN PHONE
button to switch the handset on.
Press and hold the RED PHONE
button to switch the handset off.
Making and ending calls
To make an external call
Press the GREEN PHONE button.
The display shows the symbol.
123
Dial the number.
Preparatory dialling
First enter the number to be dialled.
The number is shown in the display.
(If you make a mistake press C to
remove the incorrect digit).
If you have entered the number
correctly, press the GREEN PHONE
button to dial the number.
To receive an external call
Press the GREEN PHONE button to
answer the call.
To adjust the earpiece volume
You can adjust the volume during a
call.
Press the UP button to increase the
▲
volume.
Press the DOWN button to decrease
▼
the volume.
The display shows the current
volume level.
Note
The symbol on your handset display
indicates when you are in range of the base
station. If the symbol disappears you are out
of range and will need to move closer to the
base station.
Call timer
Your handset will automatically time the
duration of all external calls. The handset
display shows the call duration during your call.
To end a call
Press the RED PHONE button.
6
COK
COK
COK
COK
COK
COK
COK
4
G
H
I
COK
Redial
Redial List
Press the REDIAL button. This will
take you to the most recent number.
Use the UP or DOWN button to
▲
scroll to the number you require.
▼
Press the GREEN PHONE button to
dial the number.
Number memory
You can store up to 20 of your most frequently
used numbers.
To store a number in the memory
Press the UP or DOWN button the
▲
▼
display shows
Use the DOWN button to scroll to
▼
the first available memory location.
Or
MEM...
To delete all numbers shown in the
redial list
Press OK then 4, this will delete all
numbers in the redial list.
The display will return to the idle
state.
Secrecy
When on a call you can talk to someone in the
same room, without your caller hearing.
To switch secrecy on/off
During a call, press the C button.
C will now flash to show it is in
operation.
Press the C button again to resume
your call.
123
Enter the number of the memory
location and press OK.
Use the keypad to enter the
telephone number.
123
Enter the telephone number you
wish to store.
Press the OK button to confirm.
To dial a number from the directory
Press the UP or DOWN button to
▲
▼
display the number you wish to dial.
Press the GREEN PHONE button to
dial the number.
To edit and delete directory
numbers
Press the UP or DOWN button to
▲
▼
enter the memory number you wish
to change.
7
123
123
Or
Enter the number of the memory
location.
Press OK to confirm.
Press the C button to clear and back
space the numbers.
Edit the entries using the number on
the keypad.
Press OK to confirm.
Intercom
Intercom
Paging handsets
Transferring calls
You can alert handset users that they are
wanted, or locate a missing handset. (Paging
calls cannot be answered by a handset.)
To page a handset from the base
Press the button on the base. All
handsets registered with the base
will ring.
To end paging, press the button
again.
Or
Press the RED PHONE button on
any handset.
Internal calls
If you have multiple handsets registered to a
base you can make internal calls between
handsets.
You can transfer an external call to another
handset registered to the base.
To transfer an external call
between handsets
While on an external call:
Press the INTERCOM button (you
will hear a beep).
123
Enter the number of the handset to
which you want to transfer the call.
If you wish you can talk to the other
handset user first.
Press the RED PHONE button to
transfer the call.
Caller Display
Important
To make an internal call to another
handset
Press the INTERCOM button.
123
Enter the number of the handset you
want to call.
Or
Enter the digit
all the handsets.
Press the RED PHONE button to end
the call.
if you want to call
✱
To use Caller Display you must first subscribe
to BT’s Caller Display Service.
Your BT On-Air product will only work on
BT’s Caller Display Service.
For more information on BT Select Services
call BT free on 0800 800 150.
If you have subscribed to BT’s Caller Display
service you can see who is calling you on
your handset display, (unless the number has
been withheld).
Important
The Caller Display service will not operate
when your base station is connected to
a switchboard.
Whether you take a call or not, the caller’s
details are stored in the Calls List. The Calls
List holds the telephone numbers of the last
20 people who called you.
You can display, scroll through and dial
numbers on the list and copy them into
the directory.
8
COK
COK
COK
COK
COK
COK
Intercom
Intercom
When you receive a call the caller’s number
Intercom
will appear on the display.
If the caller has withheld their number then
-------------
will appear on the display.
If for some reason the caller’s number is not
available then
will appear on
the display.
Handset settings
Keypad beeps and tones
You can set your handset to beep or play a
tone when you press a button on the keypad.
Calls list
The calls list contains the telephone numbers
of your last 20 callers. If you receive more
than one call from the same telephone number
then it will only appear once in the list.
If a call is received when the calls list is full,
then the oldest entry will be deleted
automatically.
If no number is received for a call then no
entry will appear in the calls list.
To enter the calls list
Press the INTERCOM button.
Press the REDIAL button. The most
recently received number will be
displayed.
To scroll backwards through the
calls list towards the older calls in
the list press the DOWN button.
▼
To scroll forwards through the calls
list towards the most recent calls
press the UP button.
▲
When the number you wish to call is
displayed press the GREEN PHONE
button.
Keypad beeps and tones volume
Press the OK button.
Press the 5 button.
5
▲
Use the UP and DOWN buttons.
▼
Press OK to confirm the setting.
To view the date and time
Press the INTERCOM button.
Press the OK button.
Press the 1 button then the 1 button
1 1
again the date is displayed.
Press the OK button the time is
displayed.
To set the time
Press the INTERCOM button.
Press the OK button.
Press the 1 and 2 buttons
1 2
123
456
789
Use the keypad to input the time
e.g. 17.35 (24 hour clock).
9
The number will be automatically
dialled.
Press the C button twice to exit.
Note
The time is also automatically updated from
the information provided by the network
during an incoming call with Caller Display.
COK
COK
Intercom
COK
COK
To set the date
COK
COK
Intercom
COK
COK
COK
COK
COK
COK
Press the INTERCOM button.
Press the OK button.
1 3
123
456
789
Press the 1 and 3 buttons.
Use the keypad to input the date
DD/MM/YY.
Base settings
System Code
Your base station has a default setting of 0000
but you may want to change this to prevent
unauthorised use of the handset.
If you change your System Code keep record
of the new number by writing it in the space
provided on page 3.
Press the C button twice to exit.
Ringer volume
Press the OK button.
2
Press the 2 button.
Use the UP and DOWN buttons to
▲
▼
select the volume you require.
Press OK to confirm.
Silent ring
Press the OK button.
1
Press the 1 button.
Use the UP or DOWN button to
▲
▼
select 1 for ringer active or 2 for
silent ring.
The display will show the symbol
to indicate a silent ring.
Base station priority
If you are using multiple bases, you can select
which base your handset will use.
To change your System Code
Press the INTERCOM button.
Press the OK button. F1 will appear
on the display.
Press the 3 button followed by the
3 1
1 button.
OLD
CODE
CODE
CONFIRM
CODE
Enter existing code (default setting
0000). As you enter each digit in turn
the dash will stop flashing. When you
have entered four digits all four
dashes will then start flashing again.
NEW
Enter your new System Code. As you
enter each digit in turn the dash will
again stop flashing.
Enter your new System Code again.
Press the C button twice to exit.
Press OK to confirm.
Ringer melody
Press the OK button.
Press the 3 button.
3
Use the UP or DOWN button to
▲
▼
select the melody you require.
Press OK to confirm.
To change base station priority
Press the OK button.
Press the 7 button.
7
Use the UP and DOWN buttons to
▲
select the base you require.
▼
The flashing digit on the left of the
handset is the base number.
Press OK to confirm.
10
Using additional handsets
COK
COK
COK
and bases
Using additional handsets
and bases
Up to six handsets can be registered and
operated from any one base. This allows you
to make internal calls between two handsets
while a third is making an external call.
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
5
6
4
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
6
5
4
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
BT On-Air 1100
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
6
5
4
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
6
5
4
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
Each handset can also be registered on up to
four bases.
Each additional handset you purchase must
be registered to a base.
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
6
5
4
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
COK
D
A
B
E
C
F
2
3
1
M
G
J
K
H
N
L
I
O
6
4
5
Q
T
W
P
X
U
R
Y
V
S
Z
8
9
7
0
Registering additional handsets
If you purchase new handsets to use with
your current BT On-Air 1100, they will not be
pre-registered to a base station. You will need
to do this before you can use them.
To register a handset to a
base station (if you have not
changed System Code from 0000
At the base:Press and hold down the button on
the base until it starts to flash.
On the handset:Press the OK button.
6
Press the 6 button.
The handset will now automatically
register with the handset number.
To register a new handset to a
base (if you have changed System
code from 0000
11
Your handset supplied is pre-registered
(as Handset 1) to its base (as Base 1).
Note
The following base stations and handsets are
in the BT On-Air range:
the base until it starts to flash.
On the handset:Press the OK button.
Press the 9 button.
Use the UP or DOWN button to
select the base number ie. 1234.
Press the OK button.
Enter the System Code.
Wait until the available handset
numbers appear. ie. 456. Then press
the handset number that you want.
To de-register a handset from the
COK
COK
Intercom
base
Press the INTERCOM button.
Press the OK button.
F1
will appear on the display.
3 3
Press the 3 button then the 3 button
again
–– –– –– ––
will appear on the display.
Note
When planning to use a handset with more
than one base, we recommend that you:
• Give a number to each base (from 1-4).
• Number each handset (from 1-6).
• Register your handset(s) at base 2
(and 3 & 4 if used) using the same internal
number as at base 1.
CODE
Enter the System Code.
All registered handset numbers are
displayed.
Enter the number of the handset to
be de-registered.
INIT = ok6
will appear on the de-
registered handset.
Press the C button twice to exit.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 6012476.
12
General information
Guarantee
Within the 12-month guarantee period:
If you experience a problem with your product
you should contact the Helpline on 0845
6012476. Calls are charged at local call rates.
If the problem is not remedied, you will be
advised to return your product to the helpline.
Outside the 12-month guarantee period:
If your product needs repair after the
guarantee period has ended, the repair must
meet the approval requirements for
connection to the telephone network. We
recommend that you call the Helpline on
0845 6012476 and ask for details of our
recommended repair agents.
If you have to return
your product
If the helpline are unable to remedy your
problem they will ask you to return the
product. Pack the base station and handset
securely, in the original packaging. All parts
must be returned, including line cords, power
supplies and original batteries. (Please note
that we can not take responsibility for goods
damaged in transit). Use the self adhesive
Freepost label and post your product.
If you have lost the label call the Helpline for
instructions.
Keep proof of posting
Make sure the Post Office give you proof
of posting.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 6012476.
Technical information
How many handsets can you have?
All items of telephone equipment have a
Ringer Equivalence Number (REN) which is
used to calculate the number of items that
may be connected to any one telephone line.
The BT On-Air 1100 Classic (with up to 6
handsets) has a total REN of 1. Any other
instrument provided by BT may be assumed
to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephone line.
(For example: if the BT On-Air Classic is used
in conjunction with three extension
telephones, each with a REN of 1, then the
total REN = 4)
Only use approved power supply item code:
872101.
Only use approved batteries supply item code:
872102.
RTTE
This apparatus was designed in compliance with
European Council decision Number 98/482/EC
relative to pan-European connection in view to
its connection on the Public Switched Telephone
Network (PSTN). It is in conformity with
Standards TBR21, TBR38(*)ETSI 201 121.
(*) Terminals integrating an analogue handset function.
If problems arise, your supplier should be
contacted first.
The EC marking attests product conformity
with the essential requirements in compliance
with Directives 73/23/EC for User Safety,
89/336/EC for Electromagnetic perturbations
and 98/13/EC for Telecommunication
network access.
The manufacturer declares that the products
have been manufactured in conformity with
Annex III of RTTE Directive 99/05/EC.
13
Switchboard compatibility
COK
COK
COK
COK
Intercom
COK
COK
COK
Intercom
COK
COK
COK
Intercom
Generally this telephone may be connected to
switchboards which support tone signalling
and timed break recall. In the event of any
difficulties please consult your switchboard
service provider.
To set the number of digits
Press the INTERCOM button.
Press the OK button.
on the screen.
F1
will appear
Switchboard External Line
Access Code
When you connect your telephone to a
switchboard, you can set the switchboard’s
external line access code so that when you
make an external call using the handset
directory or redial list the code is
automatically dialled before the number.
To set the external line access code
Press the INTERCOM button.
2 4 1
Press the OK button.
on the screen.
Press 2. Press 4. Press 1.
The access code is displayed.
Press the OK button.
Enter or correct the switchboard
external line access code, e.g. 9. You
can enter codes up to 8 digits in length.
Press OK to store.
Press the C button three times to exit.
F1
will appear
2 4 2
Press 2. Press 4. Press 2.
The number of digits is displayed.
Press the OK button.
Enter or correct the number of digits
you dial to make internal calls to
other extensions on your switchboard.
Press the C button three times to exit.
Note
For the external line access code to be
dialled for external calls only it is important
that all external numbers stored in your
handset memories must contain more digits
than the number of digits required to make
an internal call to other extensions on your
switchboard.
This is most likely to occur when you have
local external numbers stored in the handset
memories without the area code. To
overcome potential problems ensure that all
numbers are stored complete with area code.
To activate and de-activate the
external line access code
Now you must set the number of digits
required to make internal calls to other
extensions on your switchboard.
2 4 3
▲
▼
Press the INTERCOM button.
Press the OK button.
F1
will appear
on the display.
Press 2. Press 4. Press 3.
Use the UP or DOWN button to
select 0 to de-activate, or 1 to
activate.
Press OK to store.
Press the C button three times to exit.
14
Wall mounting
2
1
Push the base-mount
1
forward onto the rear
of the base.
Once slotted into the rear
2
of the base, slide upwards
to lock into position.
If wall mounting your BT On-Air 1100 Classic,
use this guide for position.
WALL
WALL PLUG
SCREW
122mm
• Make sure that you are not drilling into any
hidden wiring and check that the power
cable will reach from the mains socket to
the charger. Switch the power adaptor off at
the mains and remove the adaptor plug
from its socket.
• Drill two holes 25mm deep using a 3mm
drill, 122mm apart to take the wall plugs.
• Put wall plugs into the drill holes and then
insert both screws. Leave 2-3mm between
the head of the screw and the wall. You are
now able to mount the base to the wall.
• Fit the base onto the two screws.
If necessary, tighten or loosen the screws
for the best fit.
• Put the handset back in the base and switch
the power back on at the wall socket.
15
122 mm
Index
Additional handsets11
Base settings10
Base station priority10
Battery
charge5
install5
low warning5
Caller display8
Call timer6
Calls
end6
internal8
make6
receive6
redial7
secrecy7
transfer8
Calls list9
Date9
Desk mounting4
De-register12
Paging8
Power supply4
Registering11
Returning your product13
Ringer
melody10
volume10
Safety information3
Secrecy7
Setting up4
Silent ring10
Switchboard use14
System code10
Technical information13
Telephone line cord5
Time9
Transferring calls8
Volume
earpiece6
ringer10
External line access code14
Guarantee13
Internal calls8
Keypad beeps and tones9
Number memory
delete7
dial7
store7
On/Off
power6
secrecy7
Wall mounting15
16
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British Telecommunications
plc’s respective standard conditions of contract. Nothing in this publication
forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.