BT MOBILE BROADBAND USB MODEM FOR MAC HUAWEI E180 User Manual

Need any help?

Please visit www.bt.com/help/mobilebroadband

BT Mobile Broadband Pre-Pay

USB Modem User Guide for Mac
Huawei E180

Xxx

Contents

Quick Start Set-up / What’s In Your Pack 3

Getting Started 4

Step 1: Download BT Connection
Manager for Mac 4

Step 2: Insert the SIM into your
USB Modem 4

Step 3: Insert the USB Modem into
your Mac 5

Step 4: Connect to the internet 6

Step 5: Register online to manage

Contents

your account 7

Using BT Connection Manager for Mac
and Your USB Modem To Get Online 10

Your BT Mobile Broadband
Pre-Pay Account 11

How to Top up 11

Top up amounts 12

Bundles 13

Check your spend and usage 14

2

Low credit 14

Using abroad 15

Top up from abroad 15

Your USB Modem 16

HSDPA, 3G and GPRS explained 16

USB Modem indicator lights explained 17

FAQs 18

Acronyms And Abbreviations 19

Safety Information 20

Need any help? Please visit:

www.bt.com/help/mobilebroadband

Quick Start Set-up

For more detailed instructions, please see page 4.

1

Download BT Connection Manager for Mac from

www.bt.com/help/mobilebroadband/mac

Please note: you must be running Mac OS 10.4 or above to use BT Mobile Broadband.

2

Insert the SIM card into
the USB Modem.

4

Connect to the internet. Please register your account at bt.com/mobsignup *

Plug the USB

3

Modem into
your Mac.

What’s In Your Pack

Your USB Modem box includes:

The USB Modem USB cable User Guide

The outer pack also includes:

• BT Welcome Letter

• SIM card in small white envelope

* To nd out how to register, please see page 7.

Need to nd your mobile number?

Please visit:
www.bt.com/help/ndyournumber

Quick Start Set-up / What’s In Your Pack

3

Getting Started

We know you’re keen to get started with BT Mobile Broadband, so please
follow these steps in the exact order shown below.

Step 1: Download BT Connection Manager for Mac

Go to www.bt.com/help/mobilebroadband/mac and select BT Connection
Manager for Mac to download it. Once the le has downloaded, click on the
icon to start the installation, following the on screen instructions.

Please note: you must be running Mac OS 10.4 or above to use
BT Mobile Broadband.

Step 2: Insert the SIM into your USB Modem

Getting Started

You’ll nd your SIM card in a small white envelope inside the outer packaging.

i. Turn the USB Modem face

down and slide off the cover
in the direction shown.

4

ii. With the notch in the SIM card

at bottom right, and the BT logo
upwards, slide the SIM card into
the slot.

iii. Slide the cover back on.

Step 3: Insert the USB Modem into your Mac

You’ll need to have your laptop switched on before you plug the
USB Modem in.

i. Rotate the USB connector out of the top of the USB Modem.

ii. Insert the USB Modem into a USB port on your laptop.

If necessary, use the enclosed
USB cable to connect in
conned spaces.

Getting Started

5

What’s BT Connection Manager for Mac?

BT Connection Manager for Mac allows you to connect your laptop
to the Internet using the BT Mobile network (HSPA, 3G, GPRS).

Step 4: Connect to the internet

You have a choice of how to make this rst connection to complete
the setup.

i. If you are out and about in an area with a mobile signal, you can

connect to the BT Mobile network using your Welcome Credit.

ii. If you’re in range of a Wi-Fi network, you can connect using Wi-Fi.

Either way it will only take a few minutes.

Getting Started

Connect using the BT Mobile network

1. Make sure you’re in an area which has a mobile signal.

2. Double click the BT Connection Manager for Mac icon. After waiting

for it to load, click Connect next to the Prole Name BT Mobile.

6

Please note: it may take a few minutes for the USB Modem to initialise

and the SIM to activate.

Connect using Wi-Fi

1. Make sure you’re in range of your BT Home Hub (or similar wireless

router); also ensure it’s switched on and working. Make a note of the
Wireless Network Name (SSID) and Wireless Key from the grey label
on the back of the BT Home Hub or on your router.

2. Connect using your default Wi-Fi manager.

Please note: your USB Modem receives mobile signals only, it cannot

receive Wi-Fi signals. To use Wi-Fi, you will need a Wi-Fi card, adaptor
or Wi-Fi built into your Mac.

Step 5: Register online to manage your account

i. Register to manage your account online and to receive your

Welcome Bundle.

Getting Started

7

ii. To register, make sure you have your USB Modem plugged in and

go to bt.com/mobsignup. If you have a bt.com account, please
use these details to log in (you may use these to manage existing
BT accounts online). If you don’t have a bt.com account, please
select ‘sign up’ and follow the on-screen instructions. If you have an
account but have forgotten your username or password, follow the
links on screen to have your details emailed to you.

IMPORTANT:

During the registration process, you’ll be asked to enter your mobile
number. This is the mobile number for the SIM card which you
inserted into the USB Modem. This number is shown on a sticker on
the back of the USB Modem pack and on your BT Welcome Letter.
You can also nd the number on BT Connection Manager for Mac.

Getting Started

Go to Tools>Diagnostics>SIM/USIM>MSISDN.

Please don’t enter your normal mobile phone number here.

8

After entering your number, a conrmation message will be
received on BT Connection Manager for Mac (usually within
30-60 seconds). A message like this will appear:

Enter this 4 digit code onto the appropriate web page during
registration. Please note that this will expire within 15 minutes.
If you enter this after the PIN has expired, you will need to start
the process again.

Congratulations! You’re now set up and ready to use BT Mobile
Broadband Pre-Pay. The Welcome Bundle means you can get going
straight away, using your laptop on the BT Mobile network.

Getting Started

9

Using BT Connection Manager for Mac
and Your USB Modem To Get Online

Connection

Click to make a
connection to the
BT Mobile network

Statistics

Click to check
your usage

Text

Click to view
your messages

Phonebook

Not functioning
on this product

Connect

Click to
connect to
and disconnect
from the
BT Mobile
network

Using BT Connection Manager And Your USB Modem To Get Online

Networks

Shows what network
you’re connected to

10

Usage statistics

Shows how much data
has been uploaded
and downloaded

Message alert

If you have a new
message you will be
notied here

Your BT Mobile Broadband Pre-Pay Account

Manage your account online

You can manage your account online, which means you can:

• top up your account

• buy money saving bundles

• change your account PIN

• change your account alerts (to warn you when your balance is low)

• track your transaction history

How to Top up

As you come to the end of your Welcome Bundle, you’ll need to Top up.

You have the following options:

1. Top up your e-wallet online via bt.com (using any computer):

Go to www.bt.com/youraccount. Enter your bt.com username and
password. Choose Your BT Pre-Pay account then select from the
options for bundles, amounts and payment methods. Please keep
your credit or debit card ready as you’ll be required to register your
card before topping up.

11

Your BT Mobile Broadband Pre-Pay Account

2. Call our Automated Telephone Service on Freefone 0800 169 0850

from a UK landline. Enter your USB Modem’s mobile number and
then follow the prompts. Anyone who knows your number can Top
up your account.

You can nd your Mobile Number on a sticker on the back of the

USB Modem pack and on your BT Welcome Letter.

3. Buy an eVoucher using cash, debit card or credit card. They can be

bought from many high street retailers displaying the top-up sign.
You must ask for an eVoucher for BT Mobile.

Denominations of £5, £10, £15, £20 and £50 are available.

On payment you will be given a receipt with your BT Mobile
eVoucher number or PIN. Simply enter this number when you
Top up online or by phone. The value of the eVoucher will be
credited to your account.

Your BT Mobile Broadband Pre-Pay Account

Top up amounts

If you use a credit or debit card, you can Top up in amounts from £10
to £95. If you purchase an eVoucher this can be in denominations as
described above.

Please note that your account can hold a maximum balance of £100.

12

Bundles

Bundles are xed amounts of data which you can buy on a one-off or on a
recurring basis for a xed price. They are paid from your account balance.

• One off

These are bundles that can be purchased as and when you need

them. They are purchased from your account balance. The bundles
last for one calendar month (for example, if you buy one on 4th
June it will run until midnight on 3rd July) or until the data has been
completely used up. After the bundle expires, you will revert to the
Pre-Pay rate, provided you have credit.

• Recurring Bundles

These are bundles that renew automatically when your current

bundle expires.

They are purchased from your account balance. If you don’t have
enough credit, BT will send an alert to remind you to Top up.
Until you Top up, you will revert to the Pre-Pay rate, provided
you have credit.

You can buy a one-off bundle if you use up your recurring bundle
at any time.

Your BT Mobile Broadband Pre-Pay Account

13

Check your spend and usage

Go online at www.bt.com/youraccount and your balance will
be displayed on the overview page once you log into your
BT Pre-Pay account. You can also check your transaction history.
Alternatively, you can call the Automated Telephone Service on
Freefone 0800 169 0850.

You can also check your usage on BT Connection Manager for Mac
under Statistics.

Low credit

When you start to run out of credit, an alert will appear in the
BT Connection Manager for Mac. If you completely run out of credit
whilst connected to the internet using the mobile network, you will be
cut off until you next Top up.

Bundles are time-based and alerts will not inform you of this.
If a non-recurring bundle expires, you will revert to the standard
Pre-Pay rate provided you have credit.

Your BT Mobile Broadband Pre-Pay Account

14

Using abroad

You can use BT Mobile Broadband Pre-Pay abroad. To do this,
you will need to activate roaming. Please note that the cost of
data is signicantly higher than in the UK. For further information
and for details of how to activate roaming, visit www.bt.com/help/
mobilebroadband. If you are a member of BT FON, you can use
your inclusive minutes at any FON hotspot around the world using
your default Wi-Fi manager.
For further details, visit www.bt.com/btfon

In addition, public Wi-Fi can be used outside the UK although these
services may be subject to usage charges, for example in hotels.
Check with the local operator for details. Wireless routers can also
be used if you know the Wireless Network (SSID) and Network key.

Top up from abroad

You can Top up online in the usual way when abroad. Alternatively,
to Top up by phone when abroad, call the Automated Telephone
Service on [phone].

Your BT Mobile Broadband Pre-Pay Account

15

Your USB Modem

HSDPA, 3G and GPRS explained

The table below summarises the speed and availability of
the connection methods available on the USB Modem using
BT Connection Manager for Mac.

HSDPA 3G GPRS

Speed up to 7.2 Mbps2up to 1.8 Mbps up to 64Kbps

Availability Selected areas280% UK coverage 99.7% UK coverage

Your USB Modem

1. Other factors include site’s distance from exchange and contention sharing (the number of active users nearby).

2. Up to 7.2Mbps download speeds are subject to contention sharing, user’s computer equipment and HSDPA

connection. Current HSDPA areas: London districts: E1, E1W, E14, EC1, EC2, EC3, EC4, NW1, SW1, W1, W2, W8,
W9, W10, W11, W14, WC1, WC2. Airports: Heathrow, Gatwick, Luton, Stansted, London City, Southampton, Bristol,
Birmingham, East Midlands, Liverpool, Manchester, Belfast City, Belfast Int., Cardiff, and Norwich.

16

USB Modem indicator lights explained
Indicator is… this means…

Solid Green

the USB Modem is connected to a GPRS
(GSM/GPRS/EDGE) network

Solid Blue the USB Modem is connected to a UMTS (3G) network

Solid Cyan

the USB Modem is connected to a HSPA
(HSDPA/HSUPA) network

Off the USB Modem is removed and not connected

Intermittent blinking means the device is registered to, but not connected
to, the relevant network. Connect using BT Connection Manager for Mac.

Rapid Green blinking means the USB Modem is on but not registered/
connected (eg. no network coverage available).

17

Your USB Modem

FAQs

Need any help?

Please visit www.bt.com/help/mobilebroadband

1. How can I check how much data

I’ve used?

You can check your data usage
in two places: on BT Connection
Manager for Mac under Statistics
and also on bt.com. You can access
this from bt.com/youraccount.

FAQs

18

2. How do I nd my USB Modem’s
mobile number?

You can nd your USB Modem’s
mobile number on a sticker on
the back of the USB Modem pack
and on your BT Welcome Letter.
You can also nd the number on
BT Connection Manager for Mac.
Go to Tools>Diagnostics>SIM/
USIM. The MSISDN number is your
mobile number. See page 8.

3. Will my USB Modem plug
and play?

No. You must download and
install BT Connection Manager
for Mac from www.bt.com/help/
mobilebroadband/mac. See the
Getting Started section of this
guide for installation instructions.

Acronyms And Abbreviations

3G The Third Generation mobile network
CPU Central Processing Unit
EDGE Enhanced Data Rates for GSM Evolution
GPRS General Packet Radio Service
GSM Global System for Mobile Communications
HSPA High Speed Packet Access
ICNIRP International Commission on Non-Ionizing Radiation Protection
OS Operating System
PIN Personal Identication Number
RAM Random-Access Memory
RF Radiofrequency (RF) Radiation
SAR Specic Absorption Rate
SIM Subscriber Identity Module
UMTS Universal Mobile Telecommunications System
USB Universal Serial Bus
USIM UMTS Subscriber Identity Module
WCDMA Wideband Code Division Multiple Access

Acronyms And Abbreviations

19

Safety Information

Interference

Do not use your USB Modem where
prohibited or when it causes danger or
interferes with electrical devices.

Medical

• Follow any rules and regulations set

forth by hospitals and health care
facilities.

• Some wireless devices may affect the

performance of hearing aids.

• If you are using an electronic medical

device, consult a doctor or device
manufacturer to conrm whether the

Safety Information

radio waves affect its operation.

Fire and Explosion

Do not use in areas storing inammable or
explosive materials. Such areas include but
are not limited to the following:

• Petrol stations.

• Fuel depots

• Container/Vehicle for storing or

transporting fuels or chemical products.

20

• Areas where the air contains chemical

substances and particles (including
granules, dust, or metal powder).

• Areas indicated with “Explosives” signs.

• Areas indicated with “Power off

bi-direction wireless equipment” signs.

• Areas where you are instructed to stop

the engine of a vehicle.

Trafc Security

• Observe local laws and regulations while

using the USB Modem. Do not use your
USB Modem while driving.

• RF signals may affect electronic systems

of motor vehicles. For more information,
consult the vehicle manufacturer.

• In a motor vehicle, do not place the USB

Modem over the air bag or in the air bag
deployment area.

• Observe the rules and regulations of

airline companies. When boarding,
switch off your USB Modem – the radio
signal of the USB Modem may interfere
with the plane’s control signals.

Safety of Children

Do not allow children to use the USB
Modem without guidance. Small and
sharp components of the wireless device
may cause danger to children or cause
suffocation if children swallow the
components.

Environment Protection

Observe the local regulations regarding
the disposal of your packaging materials,
used wireless device and accessories, and
promote their recycling.

WEEE Approval

This wireless device is in compliance
with the essential requirements and
other relevant provisions of the Waste
Electrical and Electronic Equipment
Directive 2002/96/EC (WEEE Directive).

RoHS Approval

This wireless device is in compliance
with the restriction of the use of certain
hazardous substances in electrical and
electronic equipment Directive 2002/95/
EC (RoHS Directive).

Laws and Regulations Observance

Observe laws and regulations when using
your USB Modem. Respect the privacy and
legal rights of the others.

Care and Maintenance

It is normal that the USB Modem gets
hot when you use it. Before you clean or
maintain it disconnect the USB Modem
from your PC.

• Use your USB Modem with care and in a

clean environment. Keep away from re
or a lit cigarette.

• Protect the USB Modem and accessories

from water and vapour and keep them
dry.

• Do not drop, throw or bend your USB

Modem.

• Clean the USB Modem with a piece of

damp and soft antistatic cloth. Do not
use any chemical agents (such as alcohol
and benzene), chemical detergent, or
powder to clean it.

• Do not leave the USB Modem and

accessories in a place with extreme low
or high temperatures.

• Only use accessories approved by the

manufacturer.

Safety Information

21

• Do not dismantle the USB Modem or its

accessories. Otherwise, the warranty will
be invalidated.

Emergency Calls

This wireless device functions through
receiving and transmitting radio signals.
Therefore, the connection cannot be
guaranteed in all conditions. In an
emergency, you should not rely solely
on the wireless device for essential
communications.

Specic Absorption Rate (SAR)

Your wireless device is a radio transmitter
and receiver. It is designed not to exceed
the limits for exposure to radio waves
recommended by international guidelines.
These guidelines were developed by the

Safety Information

independent scientic organization ICNIRP
and include safety margins designed
to assure the protection of all persons,
regardless of age and health.

The guidelines use a unit of measurement
known as the Specic Absorption Rate, or
SAR. The SAR limit for wireless devices is

2.0 W/kg and the highest SAR value for

this device when tested complied with
this limit.

Body Worn Operation

To ensure compliance with RF exposure
guidelines the device must be used with
a minimum of 1.5 cm separation from
the body.

Failure to observe these instructions could
result in your RF exposure exceeding the
relevant guideline limits.

Regulatory Information

The following approvals and notices apply
in specic regions as noted.

CE Approval (European Union)

The USB Modem is approved to be used in
the member states of the EU. The wireless
device is in compliance with the essential
requirements and other relevant provisions
of the Radio and Telecommunications
Terminal Equipment Directive 1999/5/EC
(R&TTE Directive).

Federal Communications Commission
Notice (United States)

Before a wireless device model is available
for sale to the public, it must be tested and
certied to the FCC that it does not exceed
the limit established by the government­adopted requirement for safe exposure.

22

The SAR limit adopted by the USA and

Canada is 1.6 watts/kilogram (W/kg)
averaged over one gram of tissue.
The highest SAR value reported
to the FCC for this device type was
compliant with this limit.

FCC Statement

This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation.

* This device should be installed and
operated with a minimum distance of 20
cm between the radiator and your body
when using it via USB cable.

Safety Information

23

Ofces worldwide

The services described in this publication are subject to availability and
may be modied from time to time. Services and equipment are supplied
subject to British Telecommunications plc’s respective standard conditions
of contract. Nothing in this publication forms any part of a contract.

BT and the ‘Connected World’ logo and ‘Bringing it all together’ are
trade marks of British Telecommunications plc.

© British Telecommunications plc 2009.
Registered Ofce: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

No part of this document may be reproduced or transmitted
in any form or by any means without prior written consent
of British Telecommunications plc.

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